The s pen features stopped working - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

I made this account to adrress the issue here, as ive not seen someone realy give an answer before apart from 'restart your device' or 'turn air command on'
The story s short: one day it worked, the other day i updated the tab to 4.2 and then it stopped working... i went back to 4.1 and it still didnt work, so now im stuck without being able to open the menu, nor can i use the button related features.
Ive tested my s pen on other note, and it works perfectly too, so im sure it has to do with my device.
Any help, ideas or well... anything???
Thanks in advance

jpkillerage said:
I made this account to adrress the issue here, as ive not seen someone realy give an answer before apart from 'restart your device' or 'turn air command on'
The story s short: one day it worked, the other day i updated the tab to 4.2 and then it stopped working... i went back to 4.1 and it still didnt work, so now im stuck without being able to open the menu, nor can i use the button related features.
Ive tested my s pen on other note, and it works perfectly too, so im sure it has to do with my device.
Any help, ideas or well... anything???
Thanks in advance
Click to expand...
Click to collapse
Some more info: i checked and in 4.1 theres no air command option now (if there ever was). Cant remember if there was such an option in 4.2, but i guess there was...
Maybe i somehiw turned it off, then it dssapeared then when i went back to 4.1 i lost the option to actually turn it on??????

See if you have Spen settings under System
Sent from my GT-N5110 using Tapatalk

mankand007 said:
See if you have Spen settings under System
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
There was is Air Command in Note 8.0. Air command was introduced with Note 3.0
however, if you mean the "quick command" then you press the button on pen and drag from bottom of screen towards top.
and that should bring out the panel for you.

S pen not working
I have an Note 8 N5120. I have also lost access to my pen. The pen itself works fine on my Note 2. It is possible that it was related to the latest update to version 4.2.2. I do not have any idea how to get access back. I am probably going to do a factory reset but I didn't really want to lose my level in Candy Crush . Rooting is another possibility and of course it could be the proximity sensor hardware in the device. If anyone else has run into this and then fixed it please let us know.

intelliriffer said:
There was is Air Command in Note 8.0. Air command was introduced with Note 3.0
however, if you mean the "quick command" then you press the button on pen and drag from bottom of screen towards top.
and that should bring out the panel for you.
Click to expand...
Click to collapse
what I meant was trying to bring up to the menu by touching the button On The spen.

Related

issues with the at&t ics for captivate glide

so i'd like to collect the issues (and solutions) for the captivate glide's new official android upgrade (ice cream sandwich).
we all know about the keyboard backlight issue,but its already solved (thanks for it to the devs), moreover we have an opportunity for rooting, as well.
Apart from that I experienced that after a few seconds of black screen, "com.android.phone stops" after I receive or make phone calls. That is also can be solved by making a factory reset.
But I have a problem I couldnt solve yet: screenshot/screencapture. On gingerbread you had to hold home button while pressing the lock key. On ICS it doesnt work. I read that on ICS you should press volume down and lock key at the same time, but that doesnt work for me either. Do you know a solution for this?
I've got one more problem, but I'm not sure if its a fault of the ROM: on the stock web browser,everything works fine, but on google chrome, I cannot use virtual keyboard,nor copy/paste functions.
Thanks for your help
soadzoor said:
so i'd like to collect the issues (and solutions) for the captivate glide's new official android upgrade (ice cream sandwich).
we all know about the keyboard backlight issue,but its already solved (thanks for it to the devs), moreover we have an opportunity for rooting, as well.
Apart from that I experienced that after a few seconds of black screen, "com.android.phone stops" after I receive or make phone calls. That is also can be solved by making a factory reset.
But I have a problem I couldnt solve yet: screenshot/screencapture. On gingerbread you had to hold home button while pressing the lock key. On ICS it doesnt work. I read that on ICS you should press volume down and lock key at the same time, but that doesnt work for me either. Do you know a solution for this?
I've got one more problem, but I'm not sure if its a fault of the ROM: on the stock web browser,everything works fine, but on google chrome, I cannot use virtual keyboard,nor copy/paste functions.
Thanks for your help
Click to expand...
Click to collapse
Press and hold Power + Home button together for a screenshot.
Keyboard works fine for me on Chrome, as well as copy/paste. But mine can be a different scenario as i'm running NardROM with the LH2 kernel.
ninthsense said:
Press and hold Power + Home button together for a screenshot.
Keyboard works fine for me on Chrome, as well as copy/paste. But mine can be a different scenario as i'm running NardROM with the LH2 kernel.
Click to expand...
Click to collapse
Thanks a bunch! if i press them at the same time and hold them, it just works as a charm! Im wondering why I didnt figure that out by myself.
The chrome with virtual keyboard is still no better.. anyone has a tip?
If anybody knows how to get past KIES because it never recognizes my phone, I'd love to get ICS to load.
just use this: http://forum.xda-developers.com/showthread.php?t=1841502 It's what I am using and most people were using before the Official came out. No diffidence between the 2 version practically. Make sure you have CWM then flash. Oh and as always do a nandroid backup before. It is the only way back as well.
I'll admit it... I'm a n00b that this and don't want to brick my phone. Dare I wait till Samsung / AT&T get their stuff together and get the KIES & ICS issues fixed or do I try the link dudejb suggested? A clear step by step would be appreciated (no offense intended). I'm just not too technically savvy.
If you're new to android flashing and not comfortable with something like that, I wrote up a nice newb-friendly guide here that walks you through installing the 4.0.4 leak, as well as installing ClockworkMod Recovery, fixing the keyboard backlight issue, and rooting.
I'd say go for it, you'll be waiting quite some time just to see Samsung fix the keyboard light, let alone address your issue of kies not seeing the phone.
I'd like to chime in with another problem I've noticed. With Gingerbread, the physical keyboard worked just like the on-screen one: tap shift or alt to modify the next keystroke, tap twice to lock the modifier. With ICS (the official firmware installed via Kies), however, a single tap on the physical keyboard keeps modifying keystrokes until tapped again. Has anyone else experienced this? Since I have the force-closing problem with the phone, I'm planning on doing a factory reset. Maybe that will solve my keyboard problems.
Also, I can also confirm problems with the on-screen keyboard in Chrome. All the other browsers work fine, but the keyboard just won't show up in Chrome. Combine that with the physical keyboard problems I've been having and Chrome becomes essentially unusable.
On the plus side, my battery life seems better. It used to be that I couldn't go more than eight hours without the phone dying on me, but now it's still going strong at 20-30% after eight hours.
clpo13 said:
With Gingerbread, the physical keyboard worked just like the on-screen one: tap shift or alt to modify the next keystroke, tap twice to lock the modifier. With ICS (the official firmware installed via Kies), however, a single tap on the physical keyboard keeps modifying keystrokes until tapped again. Has anyone else experienced this?
Click to expand...
Click to collapse
I'm not having that problem with the LH2 update (checked in the stock browser and text messages).
Here's my list of bugs/complaints with the LH2 official update:
1. no keyboard backlight (I know there's a fix.)
2. occasionally getting "com.android.phone has stopped" after ending a call. (I've seen at least 4 people report this problem on this forum.)
3. email app display is blank after adding a email account (solved by changing font size, then it's fixed)
4. email app doesn't remember which view you selected after closing (i.e. standard/conversation view, always defaults back to standard view)
clpo13 said:
I'd like to chime in with another problem I've noticed. With Gingerbread, the physical keyboard worked just like the on-screen one: tap shift or alt to modify the next keystroke, tap twice to lock the modifier. With ICS (the official firmware installed via Kies), however, a single tap on the physical keyboard keeps modifying keystrokes until tapped again. Has anyone else experienced this? Since I have the force-closing problem with the phone, I'm planning on doing a factory reset. Maybe that will solve my keyboard problems.
Click to expand...
Click to collapse
I can confirm the problems with the keyboard's alt and shift keys. It's a pain
My physical keyboard works just like before. I haven't looked, but I imagine this is something you can set in the Input tab in Settings?
EDIT: It's not there, sorry. I also have the CRT-Off, Custom Boot Anim and Backlight fix mods installed. Perhaps that makes a difference?
Sent from my SGH-I927 using xda app-developers app
Evil Alex said:
My physical keyboard works just like before. I haven't looked, but I imagine this is something you can set in the Input tab in Settings?
EDIT: It's not there, sorry. I also have the CRT-Off, Custom Boot Anim and Backlight fix mods installed. Perhaps that makes a difference?
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I too had the keyboard problem. I traced it back to the keyboard app "Swiftkey3." If I use any other keyboard app (stock or not), the physical keyboard works as it should. If Swiftkey is enabled, the caps or alt keys lock on with one press. VERY annoying.
Other than that, I've experienced some txt messages coming in multiple times. Like sometimes more than 15 copies of one txt. Seems to have calmed down some since I moved from the official leak to NardROM 0.4, but I did have a txt last night come in twice. Maybe that one was on my friend's end and he actually sent it twice.
Right now, my main concern is battery consumption on NardROM 0.4. Seems a bit worse than when I was running the stock leak (rooted). Battery profile attached. I've barely used my phone today since unplugging it, yet plenty of drain. I have no idea why the phone is "awake" so much when the screen is off.
bakageta said:
If you're new to android flashing and not comfortable with something like that, I wrote up a nice newb-friendly guide here that walks you through installing the 4.0.4 leak, as well as installing ClockworkMod Recovery, fixing the keyboard backlight issue, and rooting.
I'd say go for it, you'll be waiting quite some time just to see Samsung fix the keyboard light, let alone address your issue of kies not seeing the phone.
Click to expand...
Click to collapse
I haven't tried to do anything yet because the link you supplied has in it this phrase which concerns me.... "First, make sure you have Kies installed, so that you have the correct USB drivers." I cannot connect to the phone using the latest KIES installed on my PC. Is there supposed to be KIES on my phone, because if there is, it's missing. Again, please be patient with me and thank you all for everybody's help.
clpo13 said:
With Gingerbread, the physical keyboard worked just like the on-screen one: tap shift or alt to modify the next keystroke, tap twice to lock the modifier. With ICS (the official firmware installed via Kies), however, a single tap on the physical keyboard keeps modifying keystrokes until tapped again
Click to expand...
Click to collapse
I experienced the same but I realised that it depends on the program you use. At some browsers it is the way you just described it, but with texting, and with the stock browser, everything is fine to me
bakerb316 said:
I haven't tried to do anything yet because the link you supplied has in it this phrase which concerns me.... "First, make sure you have Kies installed, so that you have the correct USB drivers." I cannot connect to the phone using the latest KIES installed on my PC. Is there supposed to be KIES on my phone, because if there is, it's missing. Again, please be patient with me and thank you all for everybody's help.
Click to expand...
Click to collapse
i have a difficult time connecting to my phone with Kies as well. Here are some steps to take that have helped me:
download the latest version of kies.
remove battery from phone for 30 seconds, then let it boot back up fully before plugging to computer (this was from samsung tech support)
uninstall kies, run ccleaner registry cleaner, reboot, reinstall kies.
download the 1.5.xx version of samsung USB drivers.
I've had to do all of those things to get Kies to see my phone.
and on a couple of computers, it just won't read it, at all.
euro1990 said:
Right now, my main concern is battery consumption on NardROM 0.4. Seems a bit worse than when I was running the stock leak (rooted). Battery profile attached. I've barely used my phone today since unplugging it, yet plenty of drain. I have no idea why the phone is "awake" so much when the screen is off.
Click to expand...
Click to collapse
Toggle off wi-fi and bluetooth, ya dingbat! :silly: Your phone is likely trying to re-sync BT connection and/or sending a wifi heartbeat, and/or searching for wifi network.
euro1990 said:
I too had the keyboard problem. I traced it back to the keyboard app "Swiftkey3." If I use any other keyboard app (stock or not), the physical keyboard works as it should. If Swiftkey is enabled, the caps or alt keys lock on with one press. VERY annoying.
Click to expand...
Click to collapse
How about that. I did have SwiftKey installed and enabled. I switched to another keyboard and it's working fine now. Strange that it would affect the physical keyboard like that.
bakerb316 said:
I haven't tried to do anything yet because the link you supplied has in it this phrase which concerns me.... "First, make sure you have Kies installed, so that you have the correct USB drivers." I cannot connect to the phone using the latest KIES installed on my PC. Is there supposed to be KIES on my phone, because if there is, it's missing. Again, please be patient with me and thank you all for everybody's help.
Click to expand...
Click to collapse
Simply having Kies installed on your PC should make sure you have the drivers you need, you don't actually need to run Kies. Follow the instructions for download mode, and see if you get a green OK in the 4.0.4 exe. If so, you'll be fine.
Apparently Samsung has heard enough complaints about the issues with ICS and the Glide, so they made this 'announcement' on their website.
AT&T Cell Phones: How do I update my Samsung Captivate Glide to Android 4.0 Ice Cream Sandwich?
The update for the Samsung Captivate Glide has been put on hold while Samsung works to optimize the update for our users.
Here's would be the link if I would be able to attach it.
Not too sure what those 'optimizations' entail (Keyboard back light I'd assume to be one of them), or if Kies connectivity is one as well because I had a chat with one of their online support agents and he said this...
"As there is huge demand on the Kies server and that is why the update is put on hold. As the Kies server is busy the phone would not be detected."
Sounds fishy to me, but plausible.
a new update for chrome has been out today! now the onscreen keyboard is visible and works well!

[Q] S-Pen/S-Note issue

I recently noticed that the S-Pen is having a slight issue with my S-Note. I used to be able to click the button on the S-Pen to change from write mode to erase mode. I don't believe I changed anything other than rooting my phone. I'm still running stock ROM and with no custom recovery. Anyone know of a way to get this function back? I searched but all I could find were issues with the S-Pen being too sensitive or just not working. Thanks for any help.
*Update*
I recently found that if I hold the S-Pen button and double tap the screen to bring up the quick note, I can change from write to erase by clicking the button on the S-Pen but the ability to do so in the normal S-Note app still isn't working.
Maybe spen don't work man. Idk what to tell ya seems to be a problem in the pen itself
Sent from my SPH-L900 using xda app-developers app
Spen
fupidstucker said:
I recently noticed that the S-Pen is having a slight issue with my S-Note. I used to be able to click the button on the S-Pen to change from write mode to erase mode. I don't believe I changed anything other than rooting my phone. I'm still running stock ROM and with no custom recovery. Anyone know of a way to get this function back? I searched but all I could find were issues with the S-Pen being too sensitive or just not working. Thanks for any help.
*Update*
I recently found that if I hold the S-Pen button and double tap the screen to bring up the quick note, I can change from write to erase by clicking the button on the S-Pen but the ability to do so in the normal S-Note app still isn't working.
Click to expand...
Click to collapse
I would say that your SPen just needs to be replaced. I had a customer the other day in the sprint store I work at with a similar issue. We called samsung they are sending her another Spen.
Well I'm glad to hear in not the only one with this problem but it's still perplexing that it works on the quick note but not the s-note app itself. I will contact Samsung and inquire about a replacement. Thanks!
Sent from the next best thing!
Not a prob
Sent from my SPH-L900 using xda app-developers app

Home button Is now a menu button and won't change back.......

Hey what's up guys.... for some odd reason my home button is now my menu button and won't change back. I opened up the phone and the connections are right but It still does it. I tried everything and still a no go and don't know what to do next
Do you have xposed installed?
Sent from my SM-N900T using Tapatalk
I can't get into download mode or recovery mode so it can't be that
skyyrocket said:
I can't get into download mode or recovery mode so it can't be that
Click to expand...
Click to collapse
Go to wanam xposed, settings and look for home button behavior. Then change it to default or whatever you want.
Sent from my SM-N900T using Tapatalk
Wanam doesn't work till the phone boots up so it's not wanam I already checked it. It's something else that's causing this
Thus should be In the q&a section but I think if you're running xposed and you have Samsung keyboard hold delay module on, it will mess with your physical buttons so disable the module if you have it
Sent from my SM-N900T using Tapatalk
I'll have to wait till I get home to take it apart again and go over everything to make sure everything looks good
skyyrocket said:
Wanam doesn't work till the phone boots up so it's not wanam I already checked it. It's something else that's causing this
Click to expand...
Click to collapse
Have you tried it or you're just assuming?
Sent from my SM-N900T using Tapatalk
Um where did you buy the phone? Take it back of possible.
Sent from my SM-N900T using Tapatalk
skyyrocket said:
Hey what's up guys.... for some odd reason my home button is now my menu button and won't change back. I opened up the phone and the connections are right but It still does it. I tried everything and still a no go and don't know what to do next
Click to expand...
Click to collapse
This is a weird post.
1) Why would you open the phone to check this? did you open the phone and physically do something to it first?
2) You provided no real info about your phone, rooted?, have any root modules installed? Using a different rom?
Sounds like you are messing around and now have messed something up. hard to fathom what the issue is with out any real clue what you are doing to it.
krelvinaz said:
This is a weird post.
1) Why would you open the phone to check this? did you open the phone and physically do something to it first?
2) You provided no real info about your phone, rooted?, have any root modules installed? Using a different rom?
Sounds like you are messing around and now have messed something up. hard to fathom what the issue is with out any real clue what you are doing to it.
Click to expand...
Click to collapse
@krelvinaz what's soo weird about the post ??? When the iPhone home button fails it's usually the connection popping off. The note 3 is not hard to work on and I done it before so no its not user error because it happened when I was out for dinner last night and actually the home button stopped working completely and now it's working but as a menu button.. I was running jovys rom and kernel and I wasn't using Wanam or exposed.. right now I am running a stock rooted build of my own with a stock kernel no mods and it's still doing it. I jumped to cm11 and aosp and still does the same thing. I had this note 3 since black Friday so returns are out of the question and I do have insurance but it's bothering me that I can't figure it out lol...Whats funny too the phone vibrates when i push the home button like i am pushing the menu n back keys
Fixed it apparently the Home button has a short/bad connection.. i get my replacement on tuesday but at least for now I can use it

[Q] spen issues

Hey guys,
I have been having spen issues for a long time now. Stock, rooted, or different roms dont change it. When the spen is docked the screen is like super sensative around the spen dock location. Constantly vibrates when using touch screen with fingers. Pops up spen commands while docked. Shows spen is detached when its not. When I take spen out everything is fine. When I put it away and just tap the end of the spen it can trigger spen removal notification. So annoying. Whats my solution? Anyone else have this happen?
Anyone?
maybe?
I had an issue with my pen on my note 2 where the tip was permanently being pressed down, and it made my note go crazy. Maybe there is something in the pen hole that is depressing the tip down when you insert the pen?
Maybe there's a way to go in and adjust the spen settings. I know there was a way to calibrate the s pen on the note 2
Sent from my SM-P600 using XDA Premium 4 mobile app
I will check out the inside where the pen docks. Not sure thats the issue and I dont think its software related. I might take it down to Best Buy and try a new spen and see if mine is just faulty. Thanks
tantangula said:
I had an issue with my pen on my note 2 where the tip was permanently being pressed down, and it made my note go crazy. Maybe there is something in the pen hole that is depressing the tip down when you insert the pen?
Click to expand...
Click to collapse
You need to adjust the potentiometer located under the button, there are videos on youtube.
Still have the same Spen issue.
Hey guys,
Now that the tablet has been put so long, anyone e else had this issue I posted a long time ago? Samsung wants $350 to fix this issue outside warranty. That is ridiculous. So I am stuck with the tablet being super sensitive to touching the side of the tablet where the spen is, while docked, and acting like it's being pulled out. Causing it to always interupt my activities and say Spen detached and pop into Recent Notes. So annoying. About ready to throw this in the trash. Please help.
I think S-pen is faulty since tablet works fine with pen removed. Did you try:
1) Using a different S-pen
2) Reinstalling stock firmware
3) Adjusting S-pen Potentiometer suggested above
4) Check out XDA post: 'Very Sensitive S-pen' by bobotski.
shayind4 said:
I think S-pen is faulty since tablet works fine with pen removed. Did you try:
1) Using a different S-pen
2) Reinstalling stock firmware
3) Adjusting S-pen Potentiometer suggested above
4) Check out XDA post: 'Very Sensitive S-pen' by bobotski.
Click to expand...
Click to collapse
I tried stock firmware, not the rest. I will give those a try. Could it be something internal or more likely the spen?
Dedline said:
I tried stock firmware, not the rest. I will give those a try. Could it be something internal or more likely the spen?
Click to expand...
Click to collapse
I suspect that the S-pen is faulty since the tablet works fine without the S-pen.

Note 4 Air command not working

I can't get air command to work... befoer you ask, yes it is on in the settings. Tried it from a whole days worth of playing, and then did a factory reset. No joy. I did have success with every other s-pen function, but the air command just won't come up... it does when you first pull out the pen, but not once it is out. Maybe its a bug... There is no action memo app either. Air command is the only way into the action memo. No action memo widget either.
Anyone else notice this?
boufa said:
I can't get air command to work... befoer you ask, yes it is on in the settings. Tried it from a whole days worth of playing, and then did a factory reset. No joy. I did have success with every other s-pen function, but the air command just won't come up... it does when you first pull out the pen, but not once it is out. Maybe its a bug... There is no action memo app either. Air command is the only way into the action memo. No action memo widget either.
Anyone else notice this?
Click to expand...
Click to collapse
Nevermind... I am an idiot.. On DN3 ROM on my Note 2, you held the button. The Note 4 uses a click and release on hover.... ooops.
You may now spend the next 20 posts pointing out my stupidity... go ahead, I deserve it. (I even did a factory reset and cleared 3 hours of work customizing it)
boufa said:
Nevermind... I am an idiot.. On DN3 ROM on my Note 2, you held the button. The Note 4 uses a click and release on hover.... ooops.
You may now spend the next 20 posts pointing out my stupidity... go ahead, I deserve it. (I even did a factory reset and cleared 3 hours of work customizing it)
Click to expand...
Click to collapse
lol, sounds like something i would do
Either we are both retarded or something is wonky.
I can't get it to pop up consistently using the button and hover thing. The only way it works every time is if I stick the pen back in and pull it out. Not sure if I'm holding my tongue right. :silly:
not saying you both are retarded but it seems to be ok here on my end, hover and click (air command seems to show up on the RELEASE when you click)
xlr8shun said:
not saying you both are retarded but it seems to be ok here on my end, hover and click (air command seems to show up on the RELEASE when you click)
Click to expand...
Click to collapse
OK, click off screen, hover then let go. Works fine, kind of clunky though.
boufa said:
Nevermind... I am an idiot.. On DN3 ROM on my Note 2, you held the button. The Note 4 uses a click and release on hover.... ooops.
You may now spend the next 20 posts pointing out my stupidity... go ahead, I deserve it. (I even did a factory reset and cleared 3 hours of work customizing it)
Click to expand...
Click to collapse
Actually I am on DN3 now and tried it both ways. It works either way on DN3.
Sent from the TermiNOTEr 2! ?
On to other parts of my initial post... I am not so sure about the s-note/action memo implementation. I like the fact that they have basically fully committed to its intigration into the interface... but its a different workflow than what I was used to. I used action memo alot... and s-note not so much. They have combined them in such a way that you are very much committed to using both to some extent.
(as for the air command... works great now that I know how.)
After update of note 4 to marshmallow... option of air command is there however it's grey and dosent seem to respond ..... however pen works fine and other features work.... selecting and opening up note etc
Sully246 said:
After update of note 4 to marshmallow... option of air command is there however it's grey and dosent seem to respond ..... however pen works fine and other features work.... selecting and opening up note etc
Click to expand...
Click to collapse
How'd you get Marshmallow?
Sent from my SAMSUNG-SM-N910A using Tapatalk
On my Note 4 SM-910u s pen not work. Work on capatitive butons(back and mani) but on screen does not work.
2. Network week
All this bug after update to 6.0.1, i have downgrade to 5.1.1 but still have a bug. Anyone have a same problem? Sorry for bad English, i am Serbian.

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