Proximity sensor not working right in calls - Sprint Samsung Galaxy S III

In most KK ROMs I've tried, the screen immediately goes off during calls, even if phone is not against my ear, and will not come on unless I press Home or Power several times.
Is there any fix for this??

Anyone? Bump?
Sent from my SPH-L710 using Tapatalk

Bump #2 ... am I the only one?!?!

d0g said:
Bump #2 ... am I the only one?!?!
Click to expand...
Click to collapse
Check under the phone settings for proximity settings. It should be under the settings in the phone app. Haven't used cm in a while, but it was located there at one time.
Sent from my SPH-L710 using Tapatalk

Related

How to hang up while on speaker phone?

I can do it if I hit the power button to reactivate the screen but it takes so long -from the time I say bye to when the phone call actually ends, which makes for feeble attempts at angrily yelling at significant others then hanging up on them. Not that I'm doing that but the option would be nice. Besides it's just too difficult to just hang up the phone. Help?
Sent from my SGH-T989 using Tapatalk 2
lol... that's an "interesting" reason to get a feature for fast hangups haha
and you have significant "others"
Anyway I think this is just a 'feature' of the phone app. At least on the stock phone app, I have the same issue... Call ending on speakerphone is really slow but I don't think it's something anyone can do about it, short of using a new app
Settings > Accessability > power button ends call
Sent from my SGH-T989 using xda premium
But screen wont turn off if that is enabled. It only dims and might as well hit the end button on screen since its lit.
DMolina ツ
wyldkard said:
Settings > Accessability > power button ends call
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks, you're awesome.
Sent from my SGH-T989 using Tapatalk 2
noodles2224 said:
But screen wont turn off if that is enabled. It only dims and might as well hit the end button on screen since its lit.
DMolina ツ
Click to expand...
Click to collapse
Right, a tradeoff well worth the sacrifice for me at least. Thanks people
Sent from my SGH-T989 using Tapatalk 2

Screen Goes Dark During Call

Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Tried the power or the home button ?
Is your fone rooted ?
HyperDroidJBXv1.4 powered GT-n7100 nitro injected by RedPill ref.0.11 and pimped by Afroguide
It generally happens when I put it on my ear. Otherwise it is always on.
Sent From Samsung's Galaxy Note II Using Internet
Phone isn't rooted. I have tried to hit all the buttons including power to turn it back on after it dims out and still nothing. I'm thinking of doing business factory reset but I rather avoid it if I could.
Sent from my SPH-L900 using xda app-developers app
Maybe that's the end solution
Sent From Samsung's Galaxy Note II Using Internet
That's what I figure, thanks for feedback
Sent from my SPH-L900 using xda app-developers app
It happens when you place your finger or any part of the body near the sensor.
Sent from my GT-P7500 using xda premium
Got a screen protect covering the proximity sensor? Yours might be too sensitive. I had the same problem with my n4. Solution was no protector or wait till dearth or whatever brand you use to not cover the sensor. That was the first and only phone I ever had that issue though.
Sent from my GT-N7100
Did reset still same issue. I'll try without case, however I have had no issues with case till now.
Sent from my SPH-L900 using xda app-developers app
Also heard of this bug in a German Android forum: there have been some users reporting the same problem without screen protector or case. Still don't know why this happened but You're not the only one with this bug
Handschriftlich von meinem Note 2 gesendet
I too face this problm when on 4.1.1, temporary solution was using power button..
After update 4.1.2, problem gone!!
Sent from my GT-N7100 using xda app-developers app
I have this problem on my rooted 4.1.2 without any kind of cover.
Sent from my GT-N7105 using Tapatalk 2
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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D3_ said:
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yesterday I wanted to read a numberplate from a picture to the person I was talking to. Had to text it to him later because the screen wouldn't turn on.
Sent from my GT-N7105 using Tapatalk 2
It's really frustrating! Makes me not want to make any fone calls
Sent from my SPH-L900 using xda app-developers app
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
press the home button or power button
I went into store today to speak to a tech that used to work with when I was a sales rep @ sprint. He told he has seen issue a couple of times. He says when that happens its a sensor issue. More common with fones that where 1st shipped out. He could of replaced it if I wanted but he wanted to avoid giving me a refurb. He did a couple of tests and it's been working since. He suggested if it happens again to bring it back again.
Sent from my SPH-L900 using xda app-developers app
ronin1973 said:
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
Click to expand...
Click to collapse
Works after a reboot. Seems to be the solution to every problem with that sensor.
Sent from my GT-N7105 using Tapatalk 2
I admit this is sometimes frustrating for me too. I'm curious as to a quick fix.

phone goes completely black and locks up after calls - help

i've never seen anything like this in all my years now with android. no matter what rom i am on comletely stock or any of the custom roms when i make a phone call my phone call and the person doesn't answer my phone is black and locked up. i can't hit the power button to turn it on the only way to get my phone back is a battery pull.
basically, when i make a call i cannnot turn the screen on to hit the keypad, can't do anything. if i make a call and the person answers everything will be ok - after they hangup. i can't hangup since i can't get to my onscreen buttons to hangup.
things i've tried
stock and custom roms with no apps loaded
wiping multiple times
fixing permissions
dialer one from the market
any ideas what could be wrong? it must be a hardware problem or something.
Is your proximity sensor working correctly? Try using some of the motions in settings.
Sent from my SPH-L900 using Tapatalk 2
yeah, i was thinking the proximity sensor must be broken. but even if it is broken why would i not be able to hit power to turn the phone screen back on.
ive never used motions before not sure i'm doing it correctly to determine if its broke for sure
patrao_n said:
Is your proximity sensor working correctly? Try using some of the motions in settings.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
I think what he's saying is go into settings>motions and check quick glance. Then with ur screen off wave ur hand over ur prox sensor and ur screen should turn on with info about ur phone and current time and such..
Sent from my SPH-L900 using xda premium
sparytrainor said:
I think what he's saying is go into settings>motions and check quick glance. Then with ur screen off wave ur hand over ur prox sensor and ur screen should turn on with info about ur phone and current time and such..
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
yep, i'd say the proximity sensor is broken. doing this in the motion settings works fine on my brothers note 2 and will not work with mine
any idea what my options are if the prox sensor is indeed broken? i suposse the only option is to try to take it back to sprint.
knives of ice said:
yep, i'd say the proximity sensor is broken. doing this in the motion settings works fine on my brothers note 2 and will not work with mine
any idea what my options are if the prox sensor is indeed broken? i suposse the only option is to try to take it back to sprint.
Click to expand...
Click to collapse
Yeah, first thing I would try is a warranty claim through sprint.. As long as there's no physical sign of abuse, they will prob take care of ya..
Sent from my SPH-L900 using xda premium
Go the sprint route for sure. Unless you are feeling ballsy and open it up to make sure one of the cables didnt come loose
Sent from my SPH-L900 using Tapatalk 2
I'm having the same issue. Just did a factory reset and no luck so I guess I'll go to the sprint store. Will I get a new device?
Sent from my SPH-L900 using xda app-developers app
49ml said:
I'm having the same issue. Just did a factory reset and no luck so I guess I'll go to the sprint store. Will I get a new device?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Perform a FULL wipe and reflash your ROM
Sent from my SGH-T999 using xda premium
LuigiBull23 said:
Perform a FULL wipe and reflash your ROM
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I am on stock. I just took apart my phone and blew air at the proximity senor and reattached it and now it is fixed.
Sent from my SPH-L900 using xda app-developers app

Screen closes during call. Help

Hi, im on wicked rom with the native call recording option. Anytime im on call, screen closes and turns black. I can not see anything unless I hit the power button which turns screen back on. The screen use to open as soon as I took my phone from my cheek. Is this auto screen time out how its supposed to be or is there an issue?
Sent from my SGH-M919 using xda app-developers app
rbtady said:
Hi, im on wicked rom with the native call recording option. Anytime im on call, screen closes and turns black. I can not see anything unless I hit the power button which turns screen back on. The screen use to open as soon as I took my phone from my cheek. Is this auto screen time out how its supposed to be or is there an issue?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Are you using a case? Specifically an OtterBox, by chance? It's relevant.
rbtady said:
Hi, im on wicked rom with the native call recording option. Anytime im on call, screen closes and turns black. I can not see anything unless I hit the power button which turns screen back on. The screen use to open as soon as I took my phone from my cheek. Is this auto screen time out how its supposed to be or is there an issue?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Do you have any other window open? Or just the dialer?
lordcheeto03 said:
Are you using a case? Specifically an OtterBox, by chance? It's relevant.
Click to expand...
Click to collapse
Never had issues with my otter box.
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
Never had issues with my otter box.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Hah, I had put mine on within minutes of buying the phone. Little did I know it was screwing with the proximity sensor. I just thought that, for some reason, the S4's proximity sensor was supposed to turn the screen off until you hit the power button again during a call. But I read a thread where someone was complaining about the same thing and the recommendation was to take the case off and color the edge of the case around where the speaker, front camera, etc with a silver sharpie. It worked... All I'm saying, if OP has a case, try taking it off and see if the phone functions correctly. If it does, it's the case and can be fixed with a silver sharpie. If not, there's something else going on.
elesbb said:
Do you have any other window open? Or just the dialer?
Never had issues with my otter box.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
It's just the dialer that I have open. I do have a case (neo-hybrid spigen), but after I took it off the same thing happens. As soon as I call, the screen turns black and I need the power button to turn it on. I even turned off the smart stay TW feature, but it still does the same thing.
rbtady said:
It's just the dialer that I have open. I do have a case (neo-hybrid spigen), but after I took it off the same thing happens. As soon as I call, the screen turns black and I need the power button to turn it on. I even turned off the smart stay TW feature, but it still does the same thing.
Click to expand...
Click to collapse
Download an app called "Proximity Sensor Finder" That might at least tell you if the sensor is just not registering the fact that it's being uncovered.
rbtady said:
Hi, im on wicked rom with the native call recording option. Anytime im on call, screen closes and turns black. I can not see anything unless I hit the power button which turns screen back on. The screen use to open as soon as I took my phone from my cheek. Is this auto screen time out how its supposed to be or is there an issue?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Check your screen protector
Sent from my SGH-M919 using Xparent Pink Tapatalk 2
atlprettygirl2145 said:
Check your screen protector
Sent from my SGH-M919 using Xparent Pink Tapatalk 2
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Click to collapse
Good call. I remember some cheap screen protectors were affecting the s3 too.
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
Good call. I remember some cheap screen protectors were affecting the s3 too.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Unfortunately the screen protector was not the problem either....Could it just be the Wicked rom? Does anyone else have this issue? Could it also be the modified secphone.apk I have for the call recording?
rbtady said:
Unfortunately the screen protector was not the problem either....Could it just be the Wicked rom? Does anyone else have this issue? Could it also be the modified secphone.apk I have for the call recording?
Click to expand...
Click to collapse
Easy enough to rule out; try using a stock version of secphone.apk and see if the problem still exists.
rbtady said:
Unfortunately the screen protector was not the problem either....Could it just be the Wicked rom? Does anyone else have this issue? Could it also be the modified secphone.apk I have for the call recording?
Click to expand...
Click to collapse
I'm on Wicked V4 amd don't have this problem. Screen turns on and off as supposed to. I also have an Iloome Tempered Glass which covers the sensors with no issues. Have you tried doing a fresh install?
Sent from Flip's Galaxy S4
I had this issue on stock rom... ended up exchanging the phone as the prox sensors "stopped" responding for some reason.
elflip88 said:
I'm on Wicked V4 amd don't have this problem. Screen turns on and off as supposed to. I also have an Iloome Tempered Glass which covers the sensors with no issues. Have you tried doing a fresh install?
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
rbtady said:
Hi, im on wicked rom with the native call recording option. Anytime im on call, screen closes and turns black. I can not see anything unless I hit the power button which turns screen back on. The screen use to open as soon as I took my phone from my cheek. Is this auto screen time out how its supposed to be or is there an issue?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I'm also running Wicked ROM (with native call recording). The only thing I noticed is that there's a noticeable delay for the screen to turn back on, but that's all.
Try waiting ~5 seconds and see if it turns on.
I have this issue too. I think it's call recording related.
Sent from my SGH-M919 using Tapatalk 2
---------- Post added at 11:46 PM ---------- Previous post was at 11:00 PM ----------
elesbb said:
I have this issue too. I think it's call recording related.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
It's not the call recording apk. Hmmm..
Sent from my SGH-M919 using Tapatalk 2
Wiping data fixed it.. I'll try and isolate what it was.
Sent from my SGH-M919 using Tapatalk 2
rbtady said:
Unfortunately the screen protector was not the problem either....Could it just be the Wicked rom? Does anyone else have this issue? Could it also be the modified secphone.apk I have for the call recording?
Click to expand...
Click to collapse
I'm running Wicked, but do not have the problem you describe. Proximity sensor works as it should during calls.

Proximity sensor and phonecalls.

Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Go to settings/My device/call settings and select turn off screen during calls. That should do it.
Sent from my SGH-M919 using xda app-developers app
Thanks, the screen doesn't turn off anymore but it also stays on when I put it next to my ear... I don't get why Samsung can't get a basic function like that right.
Sent from my SGH-M919 using xda app-developers app
re: proximity sensor
ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Click to expand...
Click to collapse
In your original post you forgot to let us know what exact rom you are using.
It would be very helpful to know that and other specifics before offering any suggestions.
Good luck!
Well, I tried this on a stock rom with the same result. Are you saying it works for you?
Sent from my SGH-M919 using xda app-developers app
ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Click to expand...
Click to collapse
Download an app from the android market (its free) called AndroSensor and see if that app is saying the proximity sensor is blocked. You might have a spec of dirt causing it to always return that its blocked. Read other threads with same issue, and in the one thread, the guy at T-Mobile took a can of compressed air and blasted out the earpiece and it fixed it.
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
Sent from my SGH-M919 using xda app-developers app
ilogik said:
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Screenshot? Mine says "waiting for event" then after I put my hand over the sensor it changed it's value (but stayed on 0.0) something is wrong with my sensor obviously lol
Sent from my SGH-M919 using Tapatalk
No values change no matter what I try.
Sent from my SGH-M919 using xda app-developers app
ilogik said:
View attachment 2482455
No values change no matter what I try.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
It's definitely a hardware issue which should be covered. You just gotta make sure you get it back to stock and reset your counter with triangle away.
Sent from my SGH-M919 using xda app-developers app
ilogik said:
View attachment 2482455
No values change no matter what I try.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Agreed. Definitely hardware. Your sensor is reporting that the sensor is never covered and always open. Use that app and a test call to show the Rep at T-Mobile.
Sent from my SGH-M919 using Tapatalk
Went to t mobile store, flirted with the chick and she overnighted a new phone without even looking at mine...
Sent from my SGH-M919 using xda app-developers app

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