Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Go to settings/My device/call settings and select turn off screen during calls. That should do it.
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Thanks, the screen doesn't turn off anymore but it also stays on when I put it next to my ear... I don't get why Samsung can't get a basic function like that right.
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re: proximity sensor
ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Click to expand...
Click to collapse
In your original post you forgot to let us know what exact rom you are using.
It would be very helpful to know that and other specifics before offering any suggestions.
Good luck!
Well, I tried this on a stock rom with the same result. Are you saying it works for you?
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ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Click to expand...
Click to collapse
Download an app from the android market (its free) called AndroSensor and see if that app is saying the proximity sensor is blocked. You might have a spec of dirt causing it to always return that its blocked. Read other threads with same issue, and in the one thread, the guy at T-Mobile took a can of compressed air and blasted out the earpiece and it fixed it.
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
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ilogik said:
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
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Click to collapse
Screenshot? Mine says "waiting for event" then after I put my hand over the sensor it changed it's value (but stayed on 0.0) something is wrong with my sensor obviously lol
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No values change no matter what I try.
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ilogik said:
View attachment 2482455
No values change no matter what I try.
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Click to expand...
Click to collapse
It's definitely a hardware issue which should be covered. You just gotta make sure you get it back to stock and reset your counter with triangle away.
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ilogik said:
View attachment 2482455
No values change no matter what I try.
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Click to expand...
Click to collapse
Agreed. Definitely hardware. Your sensor is reporting that the sensor is never covered and always open. Use that app and a test call to show the Rep at T-Mobile.
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Went to t mobile store, flirted with the chick and she overnighted a new phone without even looking at mine...
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Related
No matter what ROM, I have trouble toggling the power button after a call is made or during a call. It's quite frustrating because I can't disconnect a call sometimes. Anyone came across this problem?
Sent from my SPH-D710 using xda premium
Hmm are you saying your phone won't turn on after a call? Can you explain what exactly your trying to do before the problem occurs
I make a call and when it's in progress, it's very hard to.turn the screen on. Maybe that's more specific.
Sent from my SPH-D710 using xda premium
The screen turns off during a call when you have the phone by your face due to the proximity sensor to the left of the speaker grill. Pulling the phone away from your face should turn the screen back on automatically.
Sent from my SPH-D710 using Tapatalk 2
satur9ine said:
The screen turns off during a call when you have the phone by your face due to the proximity sensor to the left of the speaker grill. Pulling the phone away from your face should turn the screen back on automatically.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Yup, was going to say that.
I feel like such an idiot...fairly new to this phone.
Sent from my SPH-D710 using xda premium
Did you figure this out?
Please provide us with more info. What other ROMs have you been running?
As a reference, have you tried to one-click odin back to stock roooted to see if the stock rom reacts the same way?
Edit: To the left of the speaker at the top of the phone, is that entire area clean and unobstructed? This is where the proximity sensor is located. Do not block that area with your finger by mistake while on the phone also. (Who knows the guy might have REALLY big hands)
theres an app in the market for adjusting the proximity delay...and putting the phone on speaker disables the sensor all together!
kurtiskobain said:
theres an app in the market for adjusting the proximity delay...and putting the phone on speaker disables the sensor all together!
Click to expand...
Click to collapse
As well as using a headset!
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
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dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Tried the power or the home button ?
Is your fone rooted ?
HyperDroidJBXv1.4 powered GT-n7100 nitro injected by RedPill ref.0.11 and pimped by Afroguide
It generally happens when I put it on my ear. Otherwise it is always on.
Sent From Samsung's Galaxy Note II Using Internet
Phone isn't rooted. I have tried to hit all the buttons including power to turn it back on after it dims out and still nothing. I'm thinking of doing business factory reset but I rather avoid it if I could.
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Maybe that's the end solution
Sent From Samsung's Galaxy Note II Using Internet
That's what I figure, thanks for feedback
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It happens when you place your finger or any part of the body near the sensor.
Sent from my GT-P7500 using xda premium
Got a screen protect covering the proximity sensor? Yours might be too sensitive. I had the same problem with my n4. Solution was no protector or wait till dearth or whatever brand you use to not cover the sensor. That was the first and only phone I ever had that issue though.
Sent from my GT-N7100
Did reset still same issue. I'll try without case, however I have had no issues with case till now.
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Also heard of this bug in a German Android forum: there have been some users reporting the same problem without screen protector or case. Still don't know why this happened but You're not the only one with this bug
Handschriftlich von meinem Note 2 gesendet
I too face this problm when on 4.1.1, temporary solution was using power button..
After update 4.1.2, problem gone!!
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I have this problem on my rooted 4.1.2 without any kind of cover.
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You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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D3_ said:
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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Click to expand...
Click to collapse
Yesterday I wanted to read a numberplate from a picture to the person I was talking to. Had to text it to him later because the screen wouldn't turn on.
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It's really frustrating! Makes me not want to make any fone calls
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Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
press the home button or power button
I went into store today to speak to a tech that used to work with when I was a sales rep @ sprint. He told he has seen issue a couple of times. He says when that happens its a sensor issue. More common with fones that where 1st shipped out. He could of replaced it if I wanted but he wanted to avoid giving me a refurb. He did a couple of tests and it's been working since. He suggested if it happens again to bring it back again.
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ronin1973 said:
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
Click to expand...
Click to collapse
Works after a reboot. Seems to be the solution to every problem with that sensor.
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I admit this is sometimes frustrating for me too. I'm curious as to a quick fix.
i've never seen anything like this in all my years now with android. no matter what rom i am on comletely stock or any of the custom roms when i make a phone call my phone call and the person doesn't answer my phone is black and locked up. i can't hit the power button to turn it on the only way to get my phone back is a battery pull.
basically, when i make a call i cannnot turn the screen on to hit the keypad, can't do anything. if i make a call and the person answers everything will be ok - after they hangup. i can't hangup since i can't get to my onscreen buttons to hangup.
things i've tried
stock and custom roms with no apps loaded
wiping multiple times
fixing permissions
dialer one from the market
any ideas what could be wrong? it must be a hardware problem or something.
Is your proximity sensor working correctly? Try using some of the motions in settings.
Sent from my SPH-L900 using Tapatalk 2
yeah, i was thinking the proximity sensor must be broken. but even if it is broken why would i not be able to hit power to turn the phone screen back on.
ive never used motions before not sure i'm doing it correctly to determine if its broke for sure
patrao_n said:
Is your proximity sensor working correctly? Try using some of the motions in settings.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
I think what he's saying is go into settings>motions and check quick glance. Then with ur screen off wave ur hand over ur prox sensor and ur screen should turn on with info about ur phone and current time and such..
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sparytrainor said:
I think what he's saying is go into settings>motions and check quick glance. Then with ur screen off wave ur hand over ur prox sensor and ur screen should turn on with info about ur phone and current time and such..
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
yep, i'd say the proximity sensor is broken. doing this in the motion settings works fine on my brothers note 2 and will not work with mine
any idea what my options are if the prox sensor is indeed broken? i suposse the only option is to try to take it back to sprint.
knives of ice said:
yep, i'd say the proximity sensor is broken. doing this in the motion settings works fine on my brothers note 2 and will not work with mine
any idea what my options are if the prox sensor is indeed broken? i suposse the only option is to try to take it back to sprint.
Click to expand...
Click to collapse
Yeah, first thing I would try is a warranty claim through sprint.. As long as there's no physical sign of abuse, they will prob take care of ya..
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Go the sprint route for sure. Unless you are feeling ballsy and open it up to make sure one of the cables didnt come loose
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I'm having the same issue. Just did a factory reset and no luck so I guess I'll go to the sprint store. Will I get a new device?
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49ml said:
I'm having the same issue. Just did a factory reset and no luck so I guess I'll go to the sprint store. Will I get a new device?
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Click to expand...
Click to collapse
Perform a FULL wipe and reflash your ROM
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LuigiBull23 said:
Perform a FULL wipe and reflash your ROM
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Click to expand...
Click to collapse
I am on stock. I just took apart my phone and blew air at the proximity senor and reattached it and now it is fixed.
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Ever since I went to MC2 (rooted stock) from LP7, this has been an extremely irritating problem. Every time I make a call, either through the dialer, or through Skype, once the screen times out, it can never be woken up. That means I cannot hang up the call or use the keypad, etc.
This is outrageously annoying. I have tried changing the inactivity timeout as well as smart-stay-awake but no matter what I am stuck with this stupid problem. Has anyone else seen this and know how to fix it?
Most likely a faulty proximity sensor.
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Open your phone and blow air near the proximity sensor
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49ml said:
Open your phone and blow air near the proximity sensor
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Click to expand...
Click to collapse
Or just fix the motion settings.
I had the same issue. I had to unroot and take it to sprint 2 days ago and they replaced the screen and is good now
SGNote2
So I have the survivor case by griffin technology and it seems to block the sensor. Every time I need to make a call or answer a call I have to take the top portion off to answer or hang up the call. Is there an app to disable the sensron
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roxicodine said:
So I have the survivor case by griffin technology and it seems to block the sensor. Every time I need to make a call or answer a call I have to take the top portion off to answer or hang up the call. Is there an app to disable the sensron
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Click to expand...
Click to collapse
Open your dialer and push menu and go to call settings. Disable turn off screen during calls. It will keep the screen on so you can make our hang up calls manually.
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roxicodine said:
So I have the survivor case by griffin technology and it seems to block the sensor. Every time I need to make a call or answer a call I have to take the top portion off to answer or hang up the call. Is there an app to disable the sensron
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Try darkening the area around the opening to the proximity sensor.
## Found this in android forums ##
Alister, what is the color(s) of your Otterbox? Mine is the grey/white, and I solved my prob, just like yours, by darkening the area just above the proximity sensor with a fine-tipped black Magic Marker pen. Additionally, you can get an app that tests all of your S4's sensors, including the proximity. Mine is called Z-Device test, and works great. Get back..
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
mrzhadow said:
Open your dialer and push menu and go to call settings. Disable turn off screen during calls. It will keep the screen on so you can make our hang up calls manually.
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Click to expand...
Click to collapse
For reference to anyone else finding this thread, this will only work on TouchWiz roms. AOSP rom's typicaly don't have the option to disable the proximity sensor.
mrzhadow said:
Open your dialer and push menu and go to call settings. Disable turn off screen during calls. It will keep the screen on so you can make our hang up calls manually.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I don't have that option in the settings of CM11. In my case I can't get the screen to come BACK ON during a call when I pull it from my face. So much for using the dialpad during an automated menu call..
JessSayin said:
I don't have that option in the settings of CM11. In my case I can't get the screen to come BACK ON during a call when I pull it from my face. So much for using the dialpad during an automated menu call..
Click to expand...
Click to collapse
My apologies! I didn't realize you were using CM. Its been a long time since I used it so I'm no longer familiar with it.
Sent from my SGH-M919 using XDA Free mobile app
You can cut out or drill the case where it overhangs the sensor.
Sent from your phone. You should be more careful where you leave that thing.