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Zune will not show my Samsung Focus as being connected to my computer. It shows up under device manager as Windows Phone USB and if I try to access pictures or music on the phone while connected, it says "connecting/syncing with computer" and will not let me access. So everything seems to think its connected except for Zune
It works fine on my netbook so I thought windows on this computer was messing up. So I reinstalled windows (after reinstalling zune multiple times), and the same problem. It opens up Zune as soon as I connect the phone, but it does not show my device as being connected.
Might be a computer hardware issue, but its a relatively recent build with a core i5 processor so im not sure. Any help/tips appreciated.
have you tried a different USB port and/or different cable?
The Gate Keeper said:
have you tried a different USB port and/or different cable?
Click to expand...
Click to collapse
Yes I have tried the front ports, the back ports, and a powered USB hub. All have the same result.
I only have 1 microusb cable (the one that came with the phone) and it works fine connected to my netbook and charger. So I don't think the cable is faulty. But I ordered another one off monoprice just to be certain. I will test that once its here.
Is there an alternate program which I can use to transfer media on/off my phone instead of Zune?
afraid not.
have you tried disabling your firewall and/or antivirus just before connecting and seeing if things run then? if so, i'm guessing one/both of them are stopping it from syncing.
I had an issue with this before as well. Make sure the cable you are using is the actual Samsung Cable...other cables don't seem to work.
If it still doesn't work, try de-associating the phone from the zune software/perform a hard reset.
Try doing a battery pull and then restarting the phone and trying... That's what I have to do. I am running 7008
Sent from my SGH-i917 using XDA Windows Phone 7 App
OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
raremind said:
OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
has it ever worked properly? maybe its a problem with the drivers?
Well that is difficult to answer. it has never worked with this phone but other phones have worked in the past (My 6th replacement from Sprint), but no phone has been connected to my new win 7 laptop or the other PC's I tried it on. I wish I had my old PC to test connectivity but I do not. The Phone charges on every PC I Plug it into, and I tried it with multiple cables just in case it was my cable that went bad.
well i would try to update the drivers. or delete them if that doesnt work and re-install. what OS are you using on your pc? does it say 'the usb device is not recognized'? oh you also want to make sure that you have the adb drivers installed. thats probably the problem.
OK the PC never sees the phone. I do not even get "Device not recognized". Nothing happens at all except that the phone just starts charging. I think it may be a hardware issue I am having. I just hate the prospect of having to bring my phone back to Sprint.
I was having the exact same problem which was keeping me from rooting. I finally got my computer to recognize my evo by connecting it via usb and entering boot menu. I began selecting hboot and fastboot and my computer "saw" my evo. No problems since that point and now I'm rooted and stoked
Thanks for the Tip, I just tried it. Nothing still cant see my phone. Even HBoot USB didn't work. Thanks for the tip though. It's appreciated!
do you have usb debugging turned on?
I flashed my GNEX with SLIM ICS and ever since, I have not been able to access USB on the device. It will charge but I am unable to access the device. Even if I boot it into fastboot and plug the phone into my computer I don't even get a windows sound signifying the connection of a usb device. It just charges. I've tried all my usb cables (I have a ton!) and tried flashing other roms, but to no avail. I'm stuck and am gonna have to chance returning it if I can't get it to work on usb. Any help here would be greatly appreciated.
I wanted to add, in CWM when I go down to "mount USB storage" I get an error that states "E: Unable to Open ums lunfile (no such file or directory)
Go to storage and then press the menu key and select use computer connection and make sure mtp is selected.
Sent from my Galaxy Nexus using xda premium
Yes, I have done that.
Different computer, different USB ports (not the ones on the front, but the back)?
Tried 3 different computers at home, and a bunch of computers at work. I tried several different USB cables. The One that came with my Nexus One, the one that came with this phone, a bunch of random ones I bought at Amazon every once in a while. Tried in USB 2.0 and USB 3.0 ports, with no luck. I really think the clue with this is what I noticed in CWM, when I try to mount USB.
I've tried changing it from MTP to PTP and turning after switching between the two. I've tried two different roms, one based on 4.0.4 and 4.0.3. I've Tried several different USB cables, including the ones that came with my G2x and Nexus One. I've tried it in a USB 3.0 Port. I've tried using different kernals. Even when I get into recovery, windows still doesn't read somthing is attached. I've been transfering ROMS to it via dropbox. I don't think it's a rom issue as it should still show up in windows when in recovery. Also on those roms I made sure that they didn't have "USB Fast Charge" enabled, as I heard that can cause the issue I'm experience. Thinking it was an issue with CWM, I downgraded it, but still no USB. I'm stuck here. Any help is greatly appreciated.
turn debugging off
Debugging is off.
Their IS a fix for this, but we need the code to get into the PhoneUtil menu and turn USB back on.
It's an issue with Samsung phones apparently, and here's a fix someone found a while ago.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
We just need the PhoneUtil code for the Galaxy Nexus and we should be all set.
I have found that the Nexus is picky about what cord you use. My girlfriend has an LG cord and my nexus won't even charge with it... Just a thought
Just to confirm, are you sure that you have the necessary drivers installed on the computer? If not, try this.
I have several android devices. And have used every single usb cable that is in my reach. I tried the Ones that came with the Galaxy Nexus. I tried the one that came with my Nexus One, I tried the one that came with my G2x. I tried about seven of the cables I picked up from amazon. I tried the one that came with my Acer Iconia A100. I even tried a few coworker's usb cables while I was at work. My friend has a Galaxy S II and I tried her cable, still no activity in windows. But it charges.
This is an issue that can only be solved by getting into the PhoneUtil menu on this phone. I've contacted Samsung and they refuse to provide it. They tell me to contact google or verizon. However I have the GSM International Version.
FredFS456 said:
Just to confirm, are you sure that you have the necessary drivers installed on the computer? If not, try this.
Click to expand...
Click to collapse
It appears that utility assumes that windows at least notices somthing. Windows doesn't even think I have anything plugged. I do appreciate your post, thank you for trying to help.
by any chance, does are you using a kernel with usb fast charge?? if usb fast charge is enabled, the phone is not recognised as a media device.
I'm having the exact same problem. I'll try turning off fast charging
Sent from my Galaxy Nexus using xda premium
Fast charging was off by default, or I turned it off in the roms I tested.
Their is a fix, but we need access to the PhoneUtil menu on the phone to apply it.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
The code provided in their doesn't work on the GNEX.
What annoys me is that when I got the phone it was already rooted and I didn't have a chance to try it stock or back up the original. It was rooted with an older version, so I flashed 4.0.4 on it. Check out the reviews on newegg I'm not alone in reporting a messed with Galaxy Nexus.
Sent From My Asus Nexus Bumblebee
Gnex USB connection issue solved
I was having same problem and tried different methods to solve the issue, nothing worked. so, i tried to remember what the recent cahange i have done to my AOKP rom.
That is Fast Charge, selected in rom setting. My usb has been sloved since I have unchecked Fast Charge in rom Setting.
PS. Don't forget to reboot.
reinstall drivers works most of the time.
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
What ROM are you using? Not stock obviously running 4.2.2
Make sure fast charge isn't selected. You can't use USB with fast charge enabled. There is either quick tile setting for it (aokp) or under performance settings or in ktweaker.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Is your USB port open? Example: at my office desk, USB only charges but does not allow devices to connect.
Sent from my SAMSUNG-SGH-I747 using xda premium
KorGuy123 said:
What ROM are you using? Not stock obviously running 4.2.2
Make sure fast charge isn't selected. You can't use USB with fast charge enabled. There is either quick tile setting for it (aokp) or under performance settings or in ktweaker.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply. I've tried about 5 different roms, some touchwiz some not. Haven't gone back to stock yet though.
However I went back to a AOKP rom, Tasks650. Haven't been able to find the usb charge toggle button yet but I may have a kernal not compatible with it. However when I plug the phone into my computer and look at the Battery is says I'm on AC charge so that is likely a good place to start looking for a solution.
Thanks again.
diablo009 said:
Is your USB port open? Example: at my office desk, USB only charges but does not allow devices to connect.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
yeah, I've used the port before these issues started and it still works with my Galaxy Nexus.
AverageCanadian said:
Thanks for the reply. I've tried about 5 different roms, some touchwiz some not. Haven't gone back to stock yet though.
However I went back to a AOKP rom, Tasks650. Haven't been able to find the usb charge toggle button yet but I may have a kernal not compatible with it. However when I plug the phone into my computer and look at the Battery is says I'm on AC charge so that is likely a good place to start looking for a solution.
Thanks again.
Click to expand...
Click to collapse
If plugged into USB it says ac charge than fast charge is enabled. That's what it does. Goto setting and find the sub menu for the quick setting tiles. There will be one for fast charge. You select it, drag down your quick tiles and you can select and deselect it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
AverageCanadian said:
yeah, I've used the port before these issues started and it still works with my Galaxy Nexus.
Click to expand...
Click to collapse
Faulty cord. Go on amazon or order another one. I use a heavy duty one from mediabridge for $5 and it does data and charging. Many times over the years I get an OEM micro usb cord that charges all 3 different galaxy S models I have then after use it will work on 2 and then only one. Sometimes it will just charge and not work with data transfer.
I highly doubt it's your phone.
I saw you tried different cords but were they new ? A picky microUSB or one that's more worn out might only work with a certain cord.
You can replace the microUSB port and it's cheap and I assume there a video on youtube for it but off course it's up to you.
KorGuy123 said:
If plugged into USB it says ac charge than fast charge is enabled. That's what it does. Goto setting and find the sub menu for the quick setting tiles. There will be one for fast charge. You select it, drag down your quick tiles and you can select and deselect it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Downloaded a new version of Task650 and enabled fast charge, reset the phone and then disabled it and reset the phone again. Same issue. PC does not recognize the phone but it charges. Check battery and says its on 'AC' charge. I wonder if somehow the two middle pins on the phone got shorted out so it permanently thinks its on AC charge?
hednik said:
Faulty cord. Go on amazon or order another one. I use a heavy duty one from mediabridge for $5 and it does data and charging. Many times over the years I get an OEM micro usb cord that charges all 3 different galaxy S models I have then after use it will work on 2 and then only one. Sometimes it will just charge and not work with data transfer.
I highly doubt it's your phone.
I saw you tried different cords but were they new ? A picky microUSB or one that's more worn out might only work with a certain cord.
You can replace the microUSB port and it's cheap and I assume there a video on youtube for it but off course it's up to you.
Click to expand...
Click to collapse
Yeah, I just got 10 new microUSB cords to the house. They are cheap ones. However I tried a few other ones I have around the house. I don't know if any of them are the original Samsung cords but I certainly have original HTC microUSB cords. I've probably tried about 14 different ones in total now. I don't think its the cord.
I am in the same boat , my phone works perfect on Win 7 but not on Win XP.
I use airdroid or mmc adapter only if needed.
I did try a web link to fix the mtp issue ( before my xp pc was refomated ) and have had the phone recognized as a USB drive , can't find the link anymore. It has something to do with windows media player .
If I find something , I will report back.
Sent from my SGH-I747 using Tapatalk 2
AverageCanadian said:
Downloaded a new version of Task650 and enabled fast charge, reset the phone and then disabled it and reset the phone again. Same issue. PC does not recognize the phone but it charges. Check battery and says its on 'AC' charge. I wonder if somehow the two middle pins on the phone got shorted out so it permanently thinks its on AC charge?
Yeah, I just got 10 new microUSB cords to the house. They are cheap ones. However I tried a few other ones I have around the house. I don't know if any of them are the original Samsung cords but I certainly have original HTC microUSB cords. I've probably tried about 14 different ones in total now. I don't think its the cord.
Click to expand...
Click to collapse
Warranty exchange ? If it is the port.... It won't get better. I'd exchange or try a swap
likonvampire said:
I am in the same boat , my phone works perfect on Win 7 but not on Win XP.
I use airdroid or mmc adapter only if needed.
I did try a web link to fix the mtp issue ( before my xp pc was refomated ) and have had the phone recognized as a USB drive , can't find the link anymore. It has something to do with windows media player .
If I find something , I will report back.
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
On your windows XP device, download the newest version of Windows Media player. That always got it working for me.
I have this same issue now. Is WMP update really the issue here?
AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
I've been having the exact same problem with my Note II - couldn't get my PC to recognise the SD card but it would charge.
However, then it stopped charging my phone, too. I naturally assumed it was the USB port or the lead, but having tried four different leads - all tested on my wife's SII and all working fine - I realised it was something else.
So I swapped in the spare battery I have and that did charge; swapped back to the old battery and that charged, too.
Weird...but OK, phone is working again.
Next day, no charging again.
Swapped batteries - no change.
Swapped batteries back - no change.
Reflashed ParanoidAndroid ROM - no change.
Flashed Samsung base ROM - no change.
Flashed ParanoidAndroid again - batteries start to charge on USB and on wall charger.
WTF????
Two days later (yesterday) - batteries no longer charge. I'm having to use an external battery charger that plugs into the walls (take the battery out of the phone, plug into the charger, leave to charge).
I've tried different kernels (Devil, NEAK), leads, batteries - nothing.
It's just goddamn weird - and a real pain. :crying:
Sounds like I would start with warranty for the batteries. Stranger things have happened because of batteries. On the inspire, when a battery would start going bad the phone would reboot when trying to take a photo with the flash on.
AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
I Managed to fix the "Usb not detecting with PC when you connect it but only charges the phone. With me it was a software problem because it happened after i installed the new firmware. what i did was root my phone using Framaroot 1.4. its a apk application, then i installed Titanium Backup. went into titanium backup then to the MTP application and backed it up. then i restored it +all date,. plugged my phone in with the pc and it worked.
Mine turned out to be a software problem, too. I moved to the Beanstalk ROM and that fixed it, weirdly.
I've changed ROMs since (PACMan and SlimBean) and everything's still fine...
Try This
stupc said:
Mine turned out to be a software problem, too. I moved to the Beanstalk ROM and that fixed it, weirdly.
I've changed ROMs since (PACMan and SlimBean) and everything's still fine...
Click to expand...
Click to collapse
[Answer]
By default my phone was already set to the right settings for USB file transfers so I’ll assume most of these ship with the same configuration, Somehow it changed. I found this on a forum - it seems a few other folks declared it a success.
1.Launch the phone key pad on your note and press *#7284# (don’t forget to start with that * symbol!)
2.When you press the last pound sign (#) this will bring up an option that will allow you to change your USB connection settings (modem or PDA) – change it to PDA.
3.At the bottom there is a button that says Qualcomm USB. Click on it.
4.In that menu click on MTP + ADB option.
5.Save and reset.
6.Wait for your phone to restart.
7.Plug the micro USB cable to the Note 2 and the the other end to your PC or Mac
8.Let your computer down load and install drivers.
9.Once installing is done, unplug then replug phone.
10.There should be a USB symbol on your phone in the status bar - click on it. It should ask if you wsnd to use mtp or ptp. Click MTP
11.At this point your PC should open the phone’s folders in explorer.
12.You may have to repeat this process a few times....it worked for me after 4 tries.
Remember, you do not need to use Kies or root your phone for this to work and you should not have to fiddle with manually installing and downloading drivers in Windows 8, it should work no problem as is.
Good luck!
since more than 6 months the PC or Laptop doesn't recognize the P605, I tried to change the microusb port, tried different USB ports, PCs with no luck.
When I'm connecting the tablet to PC the tablet will charge but nothing appear in the device manager, no detection at all.
appreciate your help guys solving it, I bought Tab S3 but I still like the old fellow more
No detection, so the thing's completely inert when plugged in?
When I plugged in my Note to my 3.0 USB laptop, out comes 'Device not recognised' in the taskbar, and that's it. However, it all works well when I plug it to a computer with USB 2.0 running XP/7. A brief search shows something about incompatible default/microsoft's driver with old(er) devices on USB 3.0.
As you've mentioned several attempts above including a hardware change, I believe the problem lies with software somewhere.
I have the same problem and get an "error 43" message. My Note 5 works fine when plugged in. I must have damaged the port upon changing the battery. I wanted to upgrade to 6.0 but looks like I'm out of luck....unless I can update via update.zip on my P600