No touchscreen after restart or after charging when off?? - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

My tablet has only ever been off twice, once it went off by itself on 5% battery and the other I decided to switch it off (just for the sake of it lol) and charge the battery. Okay this has happened twice now, both times after a restart the touchscreen didn't want to work at all. The home and power button worked to put the screen on however the capacitive buttons nor the touchscreen wanted to work. So in the end I had to hold the power button for 8 seconds or whatever it is to do a restart - after a restart again everything was working fine.
I have had this tablet for about 3 weeks now and I have used it a lot and I know it doesn't have any issues at all apart from this one. Just confused if I am doing something wrong or if it's just a bug. I absolutely love this tablet so if I get issues every now and again on restart it's not a problem, plus not like I ever need to switch it off.
Has anyone else ever had any issue like this?
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

(Deleted double post)

How long did u wait before reboot the tab?
I got this problem on Note 2 (rooted), every time an app/TW crash and capacitve buttons or touch wont works. Had to wait long time before app crash mess pop ups, after the app/TW restarts and then it works again.
Maybe u got some bad apps installed and cause this behaviour. Is mine best guess.

dt33 said:
How long did u wait before reboot the tab?
I got this problem on Note 2 (rooted), every time an app/TW crash and capacitve buttons or touch wont works. Had to wait long time before app crash mess pop ups, after the app/TW restarts and then it works again.
Maybe u got some bad apps installed and cause this behaviour. Is mine best guess.
Click to expand...
Click to collapse
I don't think it's an app as I have never had an app crash on my device, it's happened twice just on a reboot and the first reboot was the day I got it and the second was after 17 days.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Related

Random Shut down ?

Have any one experieced it yet ? sometime my GN2 just hang, the screen doesnt work, and the power button would not turn it on, i have to remove the battery to start it again.
No problems here. I will probably have nightmares about the Note II turning into the G2X now.
Sent from my SGH-T889 using xda app-developers app
no issues here either you should probably hard reset your phone .
Nothing like that here.
Same Problem
xatlx said:
Have any one experieced it yet ? sometime my GN2 just hang, the screen doesnt work, and the power button would not turn it on, i have to remove the battery to start it again.
Click to expand...
Click to collapse
I had started another thread similar to this. I have the same problem. I rooted using the 2, 4, 1 method and all was fine. Then I started having the same problem you are experiencing. The power button would not turn the phone off and all screens are frozen. Only removing the battery works.
I have since booted into recovery (CWM) and fixed permissions and that appears to have solved the problem for now. If anything else comes up I will update my post.

Note stuck on endless reboot :( won't enter recovery or download mode

I was using my phone normally today and it suddenly died on me and rebooted. Now it won't boot at all and it's stuck on the Galaxy Note II N7100 logo and it'd die out again and then show the Galaxy Note II N7100 logo again, never reaches the samsung boot up logo even. Pressing volume buttons for recovery mode does not work at all, it just keeps on rebooting. Pressing for the download page works but if you press volume up or volume down or do nothing even for a few seconds it reboots again!
My battery was at 60 percent prior to this and I was not doing anything at all. I was using Wanam's rom with adam kernel + s4 theme for two weeks now with no hitch.
Another weird thing about this whole thing is that if I pop the battery at the back it automatically boots up without me having to press any buttons. I've tried EVERYTHING now and I really hope my phone did not just die on me. Charging the phone sorta works but Im not to sure because I have a feeling it reboots without having any actual charging done.
kingofthebraves said:
I was using my phone normally today and it suddenly died on me and rebooted. Now it won't boot at all and it's stuck on the Galaxy Note II N7100 logo and it'd die out again and then show the Galaxy Note II N7100 logo again, never reaches the samsung boot up logo even. Pressing volume buttons for recovery mode does not work at all, it just keeps on rebooting. Pressing for the download page works but if you press volume up or volume down or do nothing even for a few seconds it reboots again!
My battery was at 60 percent prior to this and I was not doing anything at all. I was using Wanam's rom with adam kernel + s4 theme for two weeks now with no hitch.
Another weird thing about this whole thing is that if I pop the battery at the back it automatically boots up without me having to press any buttons. I've tried EVERYTHING now and I really hope my phone did not just die on me. Charging the phone sorta works but Im not to sure because I have a feeling it reboots without having any actual charging done.
Click to expand...
Click to collapse
It seems like that power button got stuck.
Simonna said:
It seems like that power button got stuck.
Click to expand...
Click to collapse
HOLY COW YOU'RE RIGHT!! I CAN'T BELIEVE THIS!! It works now after one hour!
Should I sell my phone now before it goes bad or do you think this is just a random occurance?
You probably hit the power button without knowing it and got stuck. This could be just a simple occurance. Or it got damaged in which case you have to change the power button contact. Not easy but it can be done.
Sent from my GT-N7100 using Tapatalk 4 Beta
Was doing some research and some people have also experienced this when they accidently dropped liquid unto the power button. I was washing my case awhile ago and there's a remote possibility that this happened albeit only a little. After I got it working it only happened once again and it's been working perfectly since.
I was getting really frantic awhile ago because I really needed my phone at that time lol
Sent from my GT-N7100 using Tapatalk 4 Beta

[Q] Help - Glide crashes and restarts

I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then

s2 bricked it self?

I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
autonami said:
I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
Click to expand...
Click to collapse
Sounds like the power button may be stuck which is a known issue with this phone. Here is a thread on the issue:
http://forum.xda-developers.com/showthread.php?t=1931310
autonami said:
I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
Click to expand...
Click to collapse
I've come to find out if the phone crashes this will happen, it's normal behavior believe it or not. If you will be patient and wait for about 7 to 10 minutes, the phone will finally reboot. The next reboot will be normal time again. This might be the device's way of protection, IDK.
cwyman said:
Sounds like the power button may be stuck which is a known issue with this phone. Here is a thread on the issue:
http://forum.xda-developers.com/showthread.php?t=1931310
Click to expand...
Click to collapse
thanks, this did the trick. but i think it may have been more so the volume up button. there is a metal piece that surrounds the volume button on the board, somehow it was coming off, pushed it back on and mashed the buttons a bunch, came right on.
autonami said:
...it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly...
Click to expand...
Click to collapse
This is almost certainly caused by a bad/stuck power (on/off) switch. It's a very common problem on all the US-carrier Galaxy S2 models. (Sprint, Boost, Virgin, Telus, T-Mobile, AT&T, etc. I don't think Verizon sold the SII)
You can check the switch by gently touching the physical switch (plastic cover/"button" removed) with a toothpick/pen/etc. As a "snap-action" switch, it shouldn't activate until you hear/feel it "snap" closed. If it's activating with a light/slight/tiny touch, the switch is bad. On my Sprint GS2, even the slightest brush against the power button caused it to wake the phone. Sometimes it would stick "on", and then the phone would reboot. I bought a new switch, soldered it in, and have no problems since.
If you don't have insurance coverage and are out of warranty, you can replace the switch yourself. Several eBay sellers offer replacement power switches for the SGH-T989 Galaxy S2. (about ten bucks)
Or, if you don't have mad soldering skills, several offer mail-in repair service as well, and most seem to have great feedback.

[Q] the screen off and I couldn't open my device

Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
nemo_waly said:
Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
Click to expand...
Click to collapse
Plz help me
nemo_waly said:
Plz help me
Click to expand...
Click to collapse
I had this problem to once, after restart it works again and others also had this problem. Someone fixed it by disassembling the device and was about LCD ribbon that cause this behaviour. Bad quality control as it seems to be and shame on Samsung.
Send it back and replace it if possible, or for repairs and if want to fix it you self:
http://forum.xda-developers.com/showthread.php?t=2643122
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
skyhigh73 said:
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
Click to expand...
Click to collapse
Thanks a lot for your help.
Some body told me this software problem and others told hardware and I must replace the screen.
I am writing now from my device which had this problem, i bought the phone from KSA from 2 weeks ago and from the first day of use it made restart about 10th time per day until appear this problem, so I'll try to send it to Samsung office their.
I hope they can solve this problem or replace it.

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