Update Nov 26, 2012:
I apologize that I got everyone's hopes up about these products being available through Samsung and I'm upset that this is all happening. However, I'm more upset that I was either misled by Samsung with wrong product information or that the products do indeed exist and are just sitting in boxes in a warehouse. Either way, I'm taking it upon myself to take this as far as I need too for verification that these items are not in the possession of Samsung. I'm still convinced that the Associate I talked to on Nov 13th was knowledgeable and understood what he was relaying back to me and had indeed found the products Google was previously selling. When an individual confirms multiple times the phone I have, the accessories' make, model, wording, and pricing, and even calculates the shipping and total price for both products - it has me very curious as to how he found them.
SO...I called Samsung again today and was on the phone for an hour and a half explaining the situation, the wording, the confirmation call from Google, etc to an Associate. After I'm sure I exhausted her...she admitted she could not help me any further I asked to go up the next level. I told her I'm willing to go as high as Samsung will let me to find out why I was quoted pricing with items that matched - verbatim - what Google gave me for my phone. I've left a voice-mail with the Samsung Accessories Supervisor and took down his name and extension so that if I do not receive a call within 48 hours (standard business etiqute in my opinion) I'll be calling again.
At the very least I owe it to this community to do my due diligence and inquire information as hard as I can (legally, professionally, and politely) to work towards a true answer on all of this.
Again I apologize that I provided information that led to some anticipated excitement only to result in frustration. I'll update with any information I'm able to get.
*********************************************
Original Post from October 31, 2012
Just last Thursday I saw the vehicle dock with Pogo pins (for the GSM GN) was available in the Google Play Store. Being the stupid me I decided to sleep on it and buy it later or put it on my Christmas list. I should have known with the upcoming Nexus 4 announcement - that something would change...and it did. All three docks (Vehicle Dock with pogo pins, Portrait Desk Dock with USB charging, and Landscape Desk Dock with pogo pins) are no longer sold through Google Play.
I talked to Google Play Device customer support today for 30 minutes getting as much information on it as possible. (And I must say the customer support was amazing). Here is was I was told from the rep (which could or could not be correct)
All Docks and Vehicle mounts were sent back to Samsung after Monday's announcement. (She had to put me on hold to search around for this information)
Samsung should still be selling the Vehcile mount with the pogo pins even though it's not listed on their website (at least I can't find it)
Samsung should also have the desktop dock with the pogo pins (couldn't find that on their website either but I didn't spend too much time by this piont)
The Google Rep gave me a number to call at Samsung (Not sure who will be on the other end) who she says should be able to sell me these devices if I wanted them. I'm going to probably call them tomorrow, don't have time today, and see what all I can find out.
If anyone else is interested in the phone number that the Google Play Rep gave me PM me and I'd be glad to send it to you.
If anyone has any stores they come across that are selling these two docks (Vehicle and Desk dock with pogo pins), and not the crappy USB docking, please post them.
I'll post any updates that I find out on this in case other are interested just like me. I was really hoping for some great Christmas Presents so I didn't have to spend it out of pocket.
sola fide said:
If anyone has any stores they come across that are selling these two docks (Vehicle and Desk dock with pogo pins), and not the crappy USB docking, please post them.
Click to expand...
Click to collapse
Or if anyone has the model numbers of the docks please post them. I have multiple model numbers that conflict with each other especially when typing them in online or in Amazon, etc.
Amazon.. however they are more expensive now I got them for cheaper awhile back..
Sent From A Baked Black Jelly Belly
sola fide said:
Or if anyone has the model numbers of the docks please post them. I have multiple model numbers that conflict with each other especially when typing them in online or in Amazon, etc.
Click to expand...
Click to collapse
While overall the support I've recieved from Google over the years has been very positive -- it's interesting you bring this up. I asked the rep I talked too specifically for the model number and the response was "GSM Galaxy Nexus Vehicle Dock". She was really nice and had been more than accommodating during our talk so I didn't feel the need to do a "you're joking right?" response.
I'll look around and if I come up with the Samsung model number I'll post it here.
BeerChameleon said:
Amazon.. however they are more expensive now I got them for cheaper awhile back..
Sent From A Baked Black Jelly Belly
Click to expand...
Click to collapse
Do you happen to still have a record of that in your Amazon account that would have the model number?
Alright after lots of digging around online I'm 99% sure the GSM Vehicle dock with the pogo pins is model number: ECS-K1F2BE made by Samsung.
It took me awhile but I finally found one on amazon here:
http://www.amazon.com/Holder-ECS-K1F2BE-Samsung-I9250-Nexus/dp/B006GJ5S2E
I also finally found it on Samsung's website:
http://www.samsung.com/au/consumer/mobile-phone/mobile-phone/accessories/ECS-K1F2BEGSTD?subsubtype=other-multimedia
But BeerChameleon is correct; prices have really gone up. Now I really regret not buying one from Google just last week.
Just in case someone wanted to try and get it cheaper than the $80 on Amazon.
http://www.ebay.com/itm/Genuine-OEM-GSM-Galaxy-Nexus-car-mounting-dock-/261121204568?pt=PDA_Accessories&hash=item3ccc096158
I went to get the pogo dock for my GSM Galaxy Nexus on the Play store a few months ago and it said that they were sold out. It said "coming soon" though. So, I put in my email address to be notified when it's available. Then, like you said, it disappeared. They are on Ebay for twice the price. How hard can it be to get these to customers?
sola fide said:
Just last Thursday I saw the vehicle dock with Pogo pins (for the GSM GN) was available in the Google Play Store. Being the stupid me I decided to sleep on it and buy it later or put it on my Christmas list. I should have known with the upcoming Nexus 4 announcement - that something would change...and it did. All three docks (Vehicle Dock with pogo pins, Portrait Desk Dock with USB charging, and Landscape Desk Dock with pogo pins) are no longer sold through Google Play.
I talked to Google Play Device customer support today for 30 minutes getting as much information on it as possible. (And I must say the customer support was amazing). Here is was I was told from the rep (which could or could not be correct)
All Docks and Vehicle mounts were sent back to Samsung after Monday's announcement. (She had to put me on hold to search around for this information)
Samsung should still be selling the Vehcile mount with the pogo pins even though it's not listed on their website (at least I can't find it)
Samsung should also have the desktop dock with the pogo pins (couldn't find that on their website either but I didn't spend too much time by this piont)
The Google Rep gave me a number to call at Samsung (Not sure who will be on the other end) who she says should be able to sell me these devices if I wanted them. I'm going to probably call them tomorrow, don't have time today, and see what all I can find out.
If anyone else is interested in the phone number that the Google Play Rep gave me PM me and I'd be glad to send it to you.
If anyone has any stores they come across that are selling these two docks (Vehicle and Desk dock with pogo pins), and not the crappy USB docking, please post them.
I'll post any updates that I find out on this in case other are interested just like me. I was really hoping for some great Christmas Presents so I didn't have to spend it out of pocket.
Click to expand...
Click to collapse
I'm just gonna wait until Samsung starts liquidation... it should be soon enough.
I finally got around to calling Samsung today regarding the vehicle and desk dock. I explained to the rep that I have a GSM GN and had already talked directly with Google. Google referred me to them because they sent their inventory back to Samsung.
After some searching he did confirm that Samsung does have both docks in stock even though they are not listed on their website. You'll have to call in to make a purchase. He quoted me:
$19.99 for the Desktop Dock (with pogo pins) + tax and shipping.
$35.99 (I think, I was driving and lost my note) for the Vehicle Dock (with pogo pins) + tax and shipping.
I'm pretty sure the $35 for the vehicle mount is correct as I remember he mentioning the total for both would be around $55. (and some change).
I specifically had him double check that both of these devices came with the pogo pin connections and he confirmed they did. He said by noting to Samsung you have the GSM GN they will default to these docks.
Shipping was actually very reasonable. To ship to Texas it was around $3 for standard 5 business day shipping.
Anyway, If I remember right these prices are much cheaper than what Google was selling them for. I'm sure Samsung wants to get rid of them. If anyone happens to talk to Samsung and gets different prices please post it here. Or, if someone finds them listed at another retailer for cheaper let us all know.
Hopefully they still have some after Christmas when I'll have some extra cash to spend.
I just called Samsung at 1-888-987-4357 Accessory sales (option 3 then 1 than 2) and the only desktop dock that they have in the system is for the Verizon I515 GN.
The Samsung number for the GSM GN I9250 Desktop dock is EDD-D1F2BEGSTD.
If anybody gets one from Samsung let us know where you called and who you spoke to.
Here is a post with all of the accessories that were available for the GSM GN http://forum.xda-developers.com/showthread.php?t=1372908
Does the desk dock fit a phone with a case on it? I know the car dock won't.
Sent from my Galaxy Nexus using xda app-developers app
foghelmut said:
Does the desk dock fit a phone with a case on it? I know the car dock won't.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I don't know, maybe someone else will but my guess is no unless there is a way to adjust the depth of the base the phones rests on. I have a Moto Atrix 2 with the desktop dock and it's made to adjust the height of the USB port so it can work with a case. But I don't think the samsung dock for the GSM GN does that.
sola fide said:
I finally got around to calling Samsung today regarding the vehicle and desk dock. I explained to the rep that I have a GSM GN and had already talked directly with Google. Google referred me to them because they sent their inventory back to Samsung.
After some searching he did confirm that Samsung does have both docks in stock even though they are not listed on their website. You'll have to call in to make a purchase. He quoted me:
$19.99 for the Desktop Dock (with pogo pins) + tax and shipping.
$35.99 (I think, I was driving and lost my note) for the Vehicle Dock (with pogo pins) + tax and shipping.
I'm pretty sure the $35 for the vehicle mount is correct as I remember he mentioning the total for both would be around $55. (and some change).
I specifically had him double check that both of these devices came with the pogo pin connections and he confirmed they did. He said by noting to Samsung you have the GSM GN they will default to these docks.
Shipping was actually very reasonable. To ship to Texas it was around $3 for standard 5 business day shipping.
Anyway, If I remember right these prices are much cheaper than what Google was selling them for. I'm sure Samsung wants to get rid of them. If anyone happens to talk to Samsung and gets different prices please post it here. Or, if someone finds them listed at another retailer for cheaper let us all know.
Hopefully they still have some after Christmas when I'll have some extra cash to spend.
Click to expand...
Click to collapse
Can you post or PM the number you called? Very interested in one for $35
damn it, samsung USA do not ship to canada and Samsung Canada do not have it in their system (even with the part number).
Anyone could do it for me (I would pay everything including the shipping charge to my home, i would be using paypal) ?
Car Dock - ECS-K1F2BEGSTD:
http://www.mobilefun.co.uk/genuine-samsung-galaxy-nexus-vehicle-dock-ecs-k1f2begstd-p33499.htm
http://www.amazon.co.uk/dp/B006GJ5S...de=asn&creative=22242&creativeASIN=B006GJ5S2E
http://www.uk-mobilestore.co.uk/products/Samsung-Galaxy-Nexus-Vehicle-Dock-%2d-ECS%2dK1F2BEGSTD.html
Desk Dock:
Can't find any that match the part number
sola fide said:
I finally got around to calling Samsung today regarding the vehicle and desk dock. I explained to the rep that I have a GSM GN and had already talked directly with Google. Google referred me to them because they sent their inventory back to Samsung.
After some searching he did confirm that Samsung does have both docks in stock even though they are not listed on their website. You'll have to call in to make a purchase. He quoted me:
$19.99 for the Desktop Dock (with pogo pins) + tax and shipping.
$35.99 (I think, I was driving and lost my note) for the Vehicle Dock (with pogo pins) + tax and shipping.
I'm pretty sure the $35 for the vehicle mount is correct as I remember he mentioning the total for both would be around $55. (and some change).
I specifically had him double check that both of these devices came with the pogo pin connections and he confirmed they did. He said by noting to Samsung you have the GSM GN they will default to these docks.
Shipping was actually very reasonable. To ship to Texas it was around $3 for standard 5 business day shipping.
Anyway, If I remember right these prices are much cheaper than what Google was selling them for. I'm sure Samsung wants to get rid of them. If anyone happens to talk to Samsung and gets different prices please post it here. Or, if someone finds them listed at another retailer for cheaper let us all know.
Hopefully they still have some after Christmas when I'll have some extra cash to spend.
Click to expand...
Click to collapse
Just an FYI, Samsung offered me the same equivalent as they offered you, but the part number he read off to me was for a Nexus S.
And the desktop dock at that price is a sideways USB charger...no POGO.
Of the part numbers I gave him, he showed nothing in stock. Looks like ill be buying a used one on Ebay.
BurnOne77 said:
Can you post or PM the number you called? Very interested in one for $35
Click to expand...
Click to collapse
Sure thing. I called: 1-888-987-4357 (same number as posted earlier): I selected Option: 3 for mobile accessories and then I remember selecting another option (probably 1 like the Slupie mentioned) but then on the third option I didn't select anything. I just held on until it told me it would transfer me.
After talking with the Rep on the phone (on Tuesday) - I was very confident that they had both docks (Vehicle and Dock) with the pogo pins. In fact, when I asked for the model number he explained to me that because he had to look it up manually they did not have a model number in their system for it. He explained that they have it listed as "GSM Galaxy Nexus Vehicle Dock" and "GSM Galaxy Nexus Desk Dock" and the wording aligned exactly with what I had written down from my conversation with Google. [I'll even double check this on both my notes when I get home tonight]
I made sure to reiterate that I had a GSM Galaxy Nexus purchased through Google. That Google was selling the 2 docks on their store until recently. And then explained that Google confirmed with me that their system shows all products were sent back to Samsung and then they (Google) proceeded to give me the number at Samsung to call.
He did have to put me on hold for 2-3 minutes until he came back. I asked if he could look at quantity in stock but he explained he was unable to see that. However, he felt confident that they wouldn't be running out of them any time soon (take that with a grain of salt).
Could it be that they sold out of them already and only had a short supply? - Possibly, I suppose.
Either way, before we hung up I went through all the information with him again and explained I needed to be sure these were the correct accessories. I reiterated and asked him to confirm:
These are accessories for the GSM Galaxy Nexus - had him affirm not Sprint or Verizon. And, the most recent model sold by Google Play Store until the Nexus 4.
The Vehicle dock included car charger, it plugged into base, and had pogo pins.
The Vehicle dock was specifically for the "GSM Galaxy Nexus" sold recently by Google. And that it would not work with Verizon or Sprint models.
The Desk Dock included charger and was landscape with pogo pins.
The Desk Dock was specifically for the "GSM Galaxy Nexus" again...sold recently by Google
I can't even iterate how many times I used the phrase "pogo pins" in this conversation.
Anyway, I hope a GN user gets through to a Rep with knowledge and is willing to take the chance on these. If finances weren't so tight coming into Christmas season I would risk the purchase in a heartbeat. I take the stance of: You send me the wrong part off bad information = you pay return shipping and I don't pay restocking fee. I take it as far up as I have to when things like that happen.
Rookie_One said:
damn it, samsung USA do not ship to canada and Samsung Canada do not have it in their system (even with the part number).
Anyone could do it for me (I would pay everything including the shipping charge to my home, i would be using paypal) ?
Click to expand...
Click to collapse
If we get this all sorted out and confirmed they do indeed have them maybe we can work something out. Using paypal I'm willing to work with you knowing it's a system designed to help both parities. But, I won't promise anything and we'll look at crossing that bridge when (if) we get there.
Slupie said:
I just called Samsung at 1-888-987-4357 Accessory sales (option 3 then 1 than 2) and the only desktop dock that they have in the system is for the Verizon I515 GN.
The Samsung number for the GSM GN I9250 Desktop dock is EDD-DF2BEGSTD.
If anybody gets one from Samsung let us know where you called and who you spoke to.
Here is a post with all of the accessories that were available for the GSM GN http://forum.xda-developers.com/showthread.php?t=1372908
Click to expand...
Click to collapse
Not saying you're lying - but could the model number you wrote down for the desktop dock be wrong? Or maybe a mistype in your post? I used to have the US model numbers written down somewhere and that doesn't look like it. In fact, if I Google the model number you reference the only results in Google are this thread.
Just want to make sure we don't send other users on a wild goose-chase for a model number that is incorrect.
I was just at a Tmobile store and they offered me $275 to trade in my Note II. Is this new $275 is pretty close to what l would sell it for on CL. Just thought I'd Pass this into along to anyone who might be interested.
I just picked up a really clean rooted one off swappa for 325. That doesn't sound THAT far off, unfortunately...
TMobile is taking trade ins straight up now? Even with out jump program?
stevessvt said:
TMobile is taking trade ins straight up now? Even with out jump program?
Click to expand...
Click to collapse
Yep, I specifically asked if there were any restrictions or stipulations. There were none, I didn't even need to buy a phone.
sold one on ebay a week ago for little over $400, after fees+ ship I net around $350
$275 isn't bad if you don't want to go through the trouble
Listed mine on craiglist 2 days ago for $425. No one interested, then i lowered down to 400$ , still got no calls or texts. Today, I lowered down to $375, finally got someone offered $325. I sold it to him. If this WAs an iphone 5, its probably been sold the 1st day.
please go here http://forum.xda-developers.com/showthread.php?t=2192602
I've been looking at the pre-order page on BB to see if the Verizon version was available to pre-order online. Last night the price showed as $299 on contract and not yet available. Today it shows $349 on contract and not yet available. Did they up the price or is this just an error?
Wont let me post a link to it...
crap that isnt good. i was hoping $699 for off contract. crap time to sell more stuff!
still $699 at verizon! yay
Hopefully that is not the price in store as well.
Its still cheaper than verizon considering that they will accept my htc rezound as a trade in phone while verizonwireless will not.
Just hope I get some one who knows how to transfer an upgrade from one phone number to another.
When I pre ordered in store it was 299 better be that when I go to pick it up or there getting a ear full
Makeroflostsouls said:
When I pre ordered in store it was 299 better be that when I go to pick it up or there getting a ear full
Click to expand...
Click to collapse
fyi from what they told me, pre-ordering the phone doesn't mean locking in the price. if the price changed you're responsible for the new price. that's what they told me in store anyway
Sent from my VS980 4G using Tapatalk
According to the website, the ATT and Verizon Note 4 variants are listed as $299, the Sprint Note 4 variants are listed as $349. I think its safe to say that our Note 4s are still the same price.
I'll wait until it is cheaper off contract than $700. Can't afford **** that expensive
zerodown said:
According to the website, the ATT and Verizon Note 4 variants are listed as $299, the Sprint Note 4 variants are listed as $349. I think its safe to say that our Note 4s are still the same price.
Click to expand...
Click to collapse
The Verizon price has been changed back to $299 as it was originally. Part of this past week it was at $349 on the BB website.
ChickenWingSoup said:
The Verizon price has been changed back to $299 as it was originally. Part of this past week it was at $349 on the BB website.
Click to expand...
Click to collapse
What worst is that no more pre order for Verizon note 4 from BestBuy. I went to BB today and their system can't do pre order for Verizon N4 and so is the website, however, you still can preorder note4 with AT&T...
Maybe it's an error in their system?
Up to this day you have not been able to preorder via best buys website.
I preordered my Verizon note 4 (white) last Friday and my wife preordered her Verizon note 4 (also white) yesterday (Monday) without any issues. The phone is $299, $100 after trading in ANY working smart phone that isn't damaged (cracked screen, turns on, no water damage). There is NO minimum trade in value required unlike the Samsung promotion ($10 minimum value). They make you buy a $50 gift card as a "place holder" for the phone, you have 48 hours to pick up the phone after it arrives otherwise they will sell it to someone else. All gift cards purchased (the $50 place holder) and the $200 one you receive for trading in a phone, can all be used toward the purchase of the phone immediately.
I have spoke to the store manager, customer service, the Verizon and Samsung reps at the store. The customer service rep did say you need to bring in the charger for it, the others did not say that. I'm going to bring mine in either way. I also took their names down in case they try to pull a fast one. I suggest anyone else does the same so there are no surprises when the phone arrives.
Good luck
I'll put chargers in my car, but I'm not bringing them in unless they make noise about it. My store just said charged working phones without water or cracked screen damage.
AT&T has a promo running where you can pre-order a Gear S3 for $49 when purchased with a Samsung phone. I went from Note7 to S7 Edge on October 16th. I had already pre-ordered the Gear S3 at $249 but thought what the hell, why not call AT&T to see if they'd throw me a bone. The CSR asked me for my AT&T store receipt number from the exchange and got a supervisors approval to give me the $49 price. They had me cancel my online pre-order and put notes in my account for me to go in to a store today and get a new pre-order processed at $49. I did and they did and its supposed to ship November 18th.
The whole Note7 launch and cancel has been a debacle but I've been handsomely rewarded. I got a 256GB SD card with my first Note7, a Gear VR with the second, and now a Gear S3 for $49. That's on top of almost $100 in Samsung Pay first use credits for initializing it on 3 different phones. I also got my $100 credit for sticking with Samsung last week on my AT&T bill.
I'd imagine the Gear S3 thing is a YMMV and I'd suggest charm and gaining sympathy for what, as a Note7 owner, you've been through rather than brute force. Good luck.
I also noticed that at&t has the coral blue S7edge for sale
Sent from my iPhone using Tapatalk