Galaxy S3 (Telus - Canada) Charging Problems - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hi all,
I am hoping you can help. I am having a problem with my Galaxy S3 and I am trying to figure out what the problem is and how to solve it. Around the time of the 4.3 update I started noticing that my battery started to drain very quickly. Initially I just assumed that there was an issue with one of the apps or something in the 4.3 update causing the problem. I then started to notice that my battery would not charge past 51%. Here is the list of things I have tried to fix the issue:
- Different chargers and USB cables. I have tried charging from different power sources in my house and at work, also using my car charger and other peoples chargers that have a S3 that have had no issues.
- I have tried 2 other batteries which I purchased new, one official Samsung Battery and a 3rd party long life battery
- I have done a factory restore multiple times on the phone and also tried rooting and installing a custom ROM to eliminate software.
- I have checked the micro USB port for dust or lint and tried my best to clean out the connection. I haven't been to rough with it because I am worried about breaking the connection.
- I have tried charging the phone without the otter box on and I was worried that might be causing the charger not to go in completely and give a bad connection.
I have GSam installed and when the phone reaches 51% and you look to see the time till charge it always says - Calculating please come back later.
At no point when I have the usb cable in for charging does the charging light go off. Even after the battery hits 51% the charging light stays on but does not charge past that point.
If I leave the phone charging overnight I wake up in the morning and it says 100%, but as soon as I remove the charger it immediately drops back down to 51%. The outcome is the same with all the batteries I have, the only difference is the amount it charges up to. It seems to range from 48% to 51%. I have also tried charging with the unit off and on and can not get it past 51% on any of the batteries.
Any ideas or advice would be greatly appreciated!

I am having an issue myself with charging my S3. I ran into the same problem as you initially and ended up using ODIN to go back to stock. That fixed the drain/charging issue. However now mine wont stay connected. I believe the charging/USB port is going on it. I saw a lot of Samsung phones on Ebay with the same problem so it must be an issue with them. IDK if that could be your problem as well. I tried calling AT&T for a warranty replacement but they wanted me to pay the insurance premium ($200) for a phone that came out in 2012! The S5 will be out soon, they're nuts if they think I'll pay that now for a S3. The only way for me to get a full charge over night is to plug in my phone, then put my high school yearbook on the charger to apply pressure until the green light goes on. It sounds funny and honestly it is, but I'm cheap and don't want to pay the $200 until it's actually dead or I get my tax refund HAHA but then I'll probably just get an upgrade.
I was thinking of buying an extra battery with a external charger to see if that would help. Maybe if you get the external charger, charge it up then put it in your phone it will charge all the way.

Thanks for the reply. I haven't had an issue with the charge light not coming on but I am starting to think it might be a calibration issue. Somehow the issue has changed slightly. It still says 53% when i take the charger out but sometimes the battery life will increase while it is not plugged in. I am assuming that it is reading the % wrong. I am in the same boat with sending it off to repair. They want $150 as a base cost and I am worried that it might turn out they say No Fault Found and I am back to square one, and $150 shorter. I know what you mean about the S5 coming out soon, so I might try and wait it out until my contract is almost up and upgrade to the S5.

Related

Broken USB/charging port?

I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
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Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.

Phone all of a sudden not charging

So suddenly my note 2 running tweaked has started charging real slow then all off a sudden will not charge at all. Ive tried several chargers and now have noticed with or without the battery i can enter only download mode and it will show up on odin but not charge the battery. as soon as i try to restart instead of entering download mode it will try and start but just shut down. Does anyone have any thoughts or ideas or has seen this issue? thanks. so considering it will enter odin is it possibly a battery issue,although it will only go into download mode nothing else? thanks again
The issue is not the ROM, I can tell you that much.
I would suggest flashing the stock kernel. If that does not help the issue, you need a new battery. 100% positive. I say that because you claim you have tried other chargers.
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
Rayn1328 said:
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
Click to expand...
Click to collapse
It doesn't. You have to have the battery in, even when plugged into a wall charger.
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
It doesn't. You have to have the battery in, even when plugged into a wall charger.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
awesome i am currently only 6500 miles from home in south korea.......seems like samsung is pretty popular here. lol everyone has a note2 here i swear. gonna find a battery and hopefully it solves the issue.
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
I was on vacation in Central America and the same thing happened to me. It works fine in the states now.
Sent from my SGH-T889 using xda app-developers app
Bkenigma said:
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
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Click to collapse
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
pyraxiate said:
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
Click to expand...
Click to collapse
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Bkenigma said:
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Click to expand...
Click to collapse
Well, its tough to say without using a multimeter and checking a few points, but, a power spike could fry the charging circuit in the phone. Thats the worst case scenario. Only thing you could do if thats the case would be to get a second battery and external charger.
Sent from my SGH-T889 using xda app-developers app
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I just experienced the same problem with my N2 over the weekend. Went to Bestbuy and got the $50 battery charger and extra battery (Check local availability) price matched to Amazon.com for $30 (with free shipping under more buying choices), brought it home to charge my completely wasted original battery and used the one in the box. Sure enough, it is the charging port. The new battery did the same thing as the old one, it showed it was being charged by the little lightning "icon" over the battery, but the battery was still draining. Although the lightning icon was there, there was no "bing-bing" tone (in the stock rom w/ root) to indicate the cable was ACTUALLY connected.
What is interesting is I think the battery icon shows up as "processing" if the USB pins are connected, but if just the +/- terminals are used in the cord (like the one that comes with the battery dock, not a MicroUSB cable -> USB port -> power adapter that comes with the phone, but power adapter -> MicroUSB) nothing registers on the phone even if it's completely powered down.
Called Tmo today and they are shipping a warranty replacement to me for free, I just have to wait for Ground shipping (didn't pay the $20 for "overnight"). Hopefully it'll come by next Wednesday, as I'm leaving on vacation then. With all this drama on the phone, I actually ended up ordering a Nokia 521 (give old WinMo a try again) from HSN over the weekend as a backup phone for $100. I felt like I was going to die not having a phone for 2 solid days.
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
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pyraxiate said:
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I'm actually quite disappointed that Tmo told Samsung to not wire up the wireless charging leads on this phone. I would be totally on-board for wireless charging a'la Nexus or my Touchpad. My Microusb connector wouldn't even see any use other than when to flash a rooted update.
I'm OK with a soldering iron, but I don't want to tear the thing apart to hook them up myself. Seems like it would be a great way to void the warranty, OR disable my Squaretrade warranty.
Just wanted to drop back by since I was about to send back my N2 to Tmo... I unrooted, triangle awayed and finally flashed "clean" firmware directly from Samsung via ODIN.... both batteries are now charging via both USB and Power adapter.
WTF

Galaxy Nexus sporadically not charging, fast battery drain

My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
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Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4

[Q] Phone seems to be unable to charge battery

So, my dad and I had an Epic 4G Touch. I was wanting to use the Epic 4G Touch for a project (using the WiiScales android app). I was hoping to use my dad's phone, because my phone won't be able here till the end of the month.
However, the problem with this phone, is that for whatever reason, I can't get the phone to charge. Maybe it actually is charging, but the battery is just so depleted that I can't tell if it is or not.
Is there any better way to determine if it is? I am not sure if I bring it in to the Sprint store they will replace the battery (since we have both upgraded our phones). Or if they will even bother to check it since it is outside the warranty period.
Any suggestions?
slixzen said:
So, my dad and I had an Epic 4G Touch. I was wanting to use the Epic 4G Touch for a project (using the WiiScales android app). I was hoping to use my dad's phone, because my phone won't be able here till the end of the month.
However, the problem with this phone, is that for whatever reason, I can't get the phone to charge. Maybe it actually is charging, but the battery is just so depleted that I can't tell if it is or not.
Is there any better way to determine if it is? I am not sure if I bring it in to the Sprint store they will replace the battery (since we have both upgraded our phones). Or if they will even bother to check it since it is outside the warranty period.
Any suggestions?
Click to expand...
Click to collapse
This:
Does Your Samsung Phone Need a New Battery? This …: http://youtu.be/8iTV5LtXEg0
BIGSAMDA1ST said:
This:
Does Your Samsung Phone Need a New Battery? This …: http://youtu.be/8iTV5LtXEg0
Click to expand...
Click to collapse
It isn't that, I am aware of that issue.
It seems to be the charger cable or the charging port. I can use my S4 charger and it will work fine for the most part, there is still some issues with it charging, but no where near as many issues as before. But if I use the original charger, it just flat out doesn't work.
I am sorta confused as to why Sprint didn't initially try to resolve this when my dad took it into the store, as we have TEP on all our phones, so if the charging port was the problem, it should have been fixed or replaced.
slixzen said:
It isn't that, I am aware of that issue.
It seems to be the charger cable or the charging port. I can use my S4 charger and it will work fine for the most part, there is still some issues with it charging, but no where near as many issues as before. But if I use the original charger, it just flat out doesn't work.
I am sorta confused as to why Sprint didn't initially try to resolve this when my dad took it into the store, as we have TEP on all our phones, so if the charging port was the problem, it should have been fixed or replaced.
Click to expand...
Click to collapse
It depends on what they told your dad. Your best bet to get around this issue it to purchase a couple of stock batteries from Ebay. Most will give you a wall charger also. I have 3 E4GT and 5 batteries. Very rarely do I charge via the wall or PC (USB). When the phone is down to about 10%, I change batteries. It takes about 3 hours to charge a battery with the wall charger.
bigmike6200 said:
It depends on what they told your dad. Your best bet to get around this issue it to purchase a couple of stock batteries from Ebay. Most will give you a wall charger also. I have 3 E4GT and 5 batteries. Very rarely do I charge via the wall or PC (USB). When the phone is down to about 10%, I change batteries. It takes about 3 hours to charge a battery with the wall charger.
Click to expand...
Click to collapse
Well, I had it on the charger last night, and it was charging. I saw the red LED charging light on it, so I turned the phone off and set it down gently so that the cable and the charger port wouldn't get messed up. I saw the charging led was still going so I just left it that way overnight. When I woke up, the phone had died from being turned off and went from a 35% charge to a 0% charge. So I am not sure what happened there, or what caused the phone to die.
slixzen said:
Well, I had it on the charger last night, and it was charging. I saw the red LED charging light on it, so I turned the phone off and set it down gently so that the cable and the charger port wouldn't get messed up. I saw the charging led was still going so I just left it that way overnight. When I woke up, the phone had died from being turned off and went from a 35% charge to a 0% charge. So I am not sure what happened there, or what caused the phone to die.
Click to expand...
Click to collapse
Replace the battery with a charged one. If you lose juice, then the problem is the phone. If not then the problem is with the battery. My guess is that the battery is not holding a charge. If it was charging when you set it down, then it should have been charged when you woke up. Especially if you didn't move the phone during that time frame.
Sounds like you will need to replace the battery.

Battery Issues

Okay I've had my galaxy S3 for some years now. Randomly I started to have a problem with my battery. It started dying faster and faster. After that a new problem popped up where it would only charge up to a certain point, around 35-50% and then stop. Now i did try many things and i feel like theres is nothing left to try. Im not sure if this is a software or hardware issue as i couldnt figure out the problem. I have tried changer the wall adapter, usb cable, and batteries (all official samsung ones). I even got an external battery charger and charged the batteries there and put them back in my phone. What i noticed is even a full charge on the external battery charger would show as a 35-50% same as when it charges and stops charging through usb. The magic number i noticed is 37% for all batteries, chargers, cables. Slowly this started changing and now it no longer charges properly at all. when plugged into the charger the battery drains completely to 0% on charger and if left overnight will jump to 100%. this 100% doesnt last long however and the cycle continues. Sometimes the phone will die and i plug it to charge and it will be at the 35-50% spot. The only thing i wasnt able to do was test with another s3 as everyone i know is S4 and higher. Any help would be appreciated as upgrading is not an option right now financially.
Mixup101 said:
Okay I've had my galaxy S3 for some years now. Randomly I started to have a problem with my battery. It started dying faster and faster. After that a new problem popped up where it would only charge up to a certain point, around 35-50% and then stop. Now i did try many things and i feel like theres is nothing left to try. Im not sure if this is a software or hardware issue as i couldnt figure out the problem. I have tried changer the wall adapter, usb cable, and batteries (all official samsung ones). I even got an external battery charger and charged the batteries there and put them back in my phone. What i noticed is even a full charge on the external battery charger would show as a 35-50% same as when it charges and stops charging through usb. The magic number i noticed is 37% for all batteries, chargers, cables. Slowly this started changing and now it no longer charges properly at all. when plugged into the charger the battery drains completely to 0% on charger and if left overnight will jump to 100%. this 100% doesnt last long however and the cycle continues. Sometimes the phone will die and i plug it to charge and it will be at the 35-50% spot. The only thing i wasnt able to do was test with another s3 as everyone i know is S4 and higher. Any help would be appreciated as upgrading is not an option right now financially.
Click to expand...
Click to collapse
Need more information. ROM/TouchWiz version, have you tried wiping? clean install? etc.
When the problem first started i was on a custom rom but this was a while back so i dont remember the actual name of the rom. I was running that rom for months brfore the problem started so i doubt it was a rom issue. After dealing with the battery issue for a while i started to get annoyed. So i unrooted and reflashed stock firmware hoping it would help but it didnt. I ran stock for a while. After that i decided to try flashing a custom rom again to see if it would help. Currently im running TMS3KK 3.1 TW 4.4.2 and the problem is still there. I have tried factory resets, wiping everything and even battery calibration apps but nothing seems to help. My battery indicator can go from 100% to 12% just by unplugging the charger. Sometimes my phone would die and den turn back on with like 40% or so. Really can tfigure this out i feel like it might be a hardware issue. Also is *#0228# command useful?
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I have the same problem. Try using rubbing alcohol and toothbrush to clean out the USB port. Also take a look at this link to remove corrosion from the port.
http://www.instructables.com/id/How-to-fix-a-slow-charging-android-smartphone-enh/?ALLSTEPS
I dont think its a port issue as an external battery charger doesnt seem to fix the problem either. Problem seems to be with the phone not reading the right percentage.
I used Kies 3 to reload the firmware to KOT49H.T999VVLUFNH2. Battery is more stable now.
Yea i tried flashing back to stock as well but unfortunately didnt help me.
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