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My Story
I recently switched from the Incredible to the Droid 2 global to give it a try. Don't worry I got it for free thanks to the deal that Verizon is running about buy one get one of the same. *Upgraded a family member so I took the free one as I thought what the hell*
Now I've played around with this phone for 1 and 1/2 days so far and I'm not liking the battery life. I rather not return the phone as it was free and so I was thinking if I could just keep it as a backup that would be great.
Now my question is can I switch between the phones without going into the store? I want to activate my incredible again for a while since it got better battery life. *and before you ask, yes I've spent at least the last 15 hours using it like I did my other phone but still the battery was drained faster*
Now I have done a google search already about this topic and found this so far.
http://www.ehow.com/how_5046976_switch-phones-easily-verizon-wireless.html
Has anyone here done this before? I'm not looking to change anything about my services other than the phone. Both phones are smart phones and thus I don't see a problem but I figured I would ask the all mighty people here.
I just call verizon and they do it for me.
Its very simple just call them up and they ask for the codes off the new phone and your set. I believe you can do it right off the website as well.
Eh well I have 1 problem with calling them. I only have my cell as my phone. So I can't call them on the phone that will be deactivated. I'm looking at this as saving me time from having to deal with going to the store or from having to call them.
I'm just worried that since I'm on a contract that I would be locked to this specific phone unless I upgrade again.
Bump
Anyone else done this before?
There's a couple of approaches (or maybe many more I haven't thought of):
1) Do you have a computer (not a phone)? If so, can you just use Skype or some such thing to call them at their 800 number or whatever it is? Then you can shut off the phone.
2) I have an old droid 1 and a dinc. I switch between them by shutting off the dinc, and turning on the droid, typing *228 and that's that. Reversing the process works as well. No one asks for the MEIN/ID, but once I had a small contract screwup where I had a replacement phone I'd forgotten about, and I was asked for the MEIN (is that the right acronym?) , and had to yank the back off to find it and give it to them. It is also in 'about phone' but the phone has to be on.
---
So none of that may be useful to you unless you have access to a computer and skype (or an equivalent).
Good luck -
So you say you can just turn off one phone and *228 on your deactivated phone and that will automatically switch which phone is active at the time?
Yes, I can do that as long as the original paperwork on each phone really matches what they have in their computers.
For example, I mentioned that one phone was broken and replaced early on, and I had to call them to change to that one, but once I'd done that call, I could just use the *228 to change.
It sure doesn't hurt to try it.
hachamacha said:
Yes, I can do that as long as the original paperwork on each phone really matches what they have in their computers.
For example, I mentioned that one phone was broken and replaced early on, and I had to call them to change to that one, but once I'd done that call, I could just use the *228 to change.
It sure doesn't hurt to try it.
Click to expand...
Click to collapse
Ah cool well both phones match the paper work on my account as I own both and they had both been activated before on my account so I will give it a try and see what happens. If this works then I will be very happy as I can just switch back and forth all I want.
Just tried that and it didn't work. As soon as I tried it asked me to enter the phone number that I was trying to activate.
I think this does have to be done via the website first. I would love to hear some someone that has tried the instructions that I linked above.
I do this on a monthly basis. When u dial *228 from the phone u want to use press 1 for program. When prompted enter phone number with area code that u want on that phone. If your act has a password u may be prompted to enter that or the last 4 digits of the act holders social security number. When it goes through, may take up to 10 min u will get programming complete. Dial *228 again then select 2 to unlock prl and update roaming. Pm me if u need further help. Peace.
Sent from my ADR6300 using XDA App
wetworkforfun said:
I do this on a monthly basis. When u dial *228 from the phone u want to use press 1 for program. When prompted enter phone number with area code that u want on that phone. If your act has a password u may be prompted to enter that or the last 4 digits of the act holders social security number. When it goes through, may take up to 10 min u will get programming complete. Dial *228 again then select 2 to unlock prl and update roaming. Pm me if u need further help. Peace.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
what he said. no need to call them.
I have the epic 4g and I am trying to flash it to boost mobile... I followed one of the guides that you find on YouTube or Google..
I followed the guide step-by-step and my phone got to the activation part, where it did the OTA programming successfully, but when i try to make a call it just says "You're authentication code cant be verified"...
I have the Boost Incognito as my "donor phone" fully activated, MMS, Calling, Internet and everythings working.
Please help me, it would be greatly appreciated!
***EDIT!!: ONLY Internet/Data works.. And calls/texts do NOT! Weird huh?***
[Mods]: If this is in the wrong section please move or tell me where to repost, thank you!
I had that happen to me once. None of my text worked, and when I made a call, it sent me to a sprint person. I don't know why but, they said I wasn't connected to any of the phone towers or something like that. Maybe you can contact boost for help.
Assassindeity said:
I had that happen to me once. None of my text worked, and when I made a call, it sent me to a sprint person. I don't know why but, they said I wasn't connected to any of the phone towers or something like that. Maybe you can contact boost for help.
Click to expand...
Click to collapse
I don't dare go through to a sprint rep lmao... This phone has a bad ESN because I just stopped paying for my service and went to boost about 3 months ago! And it would have to be connected to towers because its getting a data signal.
Bump/Update
Okay so I am still experiencing the same problems, Internet is working but can't call or send/recieve texts/mms. I followed the guide on here of how to get 3G working, which is why I believe the internet and everything is working.
When I text it just fails, no error stated. But when I try to make a call it rings once and says "Your authentication code could not be verified... blah blah... Error 16 switch blah..."
Anyone have any suggestions on what to do?
Thanks.
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
mcapmike said:
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
Click to expand...
Click to collapse
Thank you very much this worked! I tried it before but I used the donor phone not the actual epic because I was too scared to go through a sprint rep lol.
Sent from my SPH-D700 using XDA App
mcapmike said:
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
Click to expand...
Click to collapse
That's the same thing that happened to me but I told them I was using an epic 4g on the boost network and they still helped me.
You told them that you had an epic and they still did it? Also most people say that the error 16 says "Error 16" as soon as you dial any number... When I called a guy said "your authentication code could not be verified..." then said message 16 switch something. That's probably why I got it confused but as soon as I went through to the sprint rep she said she manually entered something and had me turn my phone off for at least 30 seconds and it worked after that thank god!
Sent from my SPH-D700 using XDA App
Can someone please explain to me in more detail how to solve this issue? You guys keep talking about the "sprint rep"...why would you be talking to Sprint? Or are you just talking about boost customer service?
What do you ask the rep to do exactly? When I call them, they have no clue how to fix this problem...One time I had them change the MSID and it fixed it, but yesterday I had this problem again, and I had them change the MSID twice but still had this problem. Please help!!!
when i called and did this today the rep only asked me to verify my name, number and account pin. i told here i didnt have another phone available and she told me to hang up, turn the phone off for 30 secs and turn it back on and make a call. I did it and it worked. And yes, this rep said she was from sprint and not boost.
PS i had to do this twice because the first rep asked me what kind of phone i had and i said samsung. since it didnt match my account she transfered me to boost. the second time they didnt ask but if they ask just give them the info from the donor phone.
amrit50 said:
Can someone please explain to me in more detail how to solve this issue? You guys keep talking about the "sprint rep"...why would you be talking to Sprint? Or are you just talking about boost customer service?
What do you ask the rep to do exactly? When I call them, they have no clue how to fix this problem...One time I had them change the MSID and it fixed it, but yesterday I had this problem again, and I had them change the MSID twice but still had this problem. Please help!!!
Click to expand...
Click to collapse
Sorry for slow response haven't been on in awhile, but yes it is a Sprint rep and they say you cant connect to the towers, so they have to manually enter your codes into the system. They will do that, then tell you to power your phone off as soon as you hangup, and pull the battery out and keep it out for 30 seconds then turn it on and make a call for 30 seconds. Just call your voicemail and put your phone in your pocket for a little bit lol.
hey guys so here was my deal, huge coverage outrage in my area for 24 hours (the whole state had no signal for a day it was nasty) , when it came back i found out the had change my msid number so i had to gspt it to re configure my new number. then i had this problem when i called or texted (3g never broke tho) so i called sprint who tranfered me to boost etc etc.... WRONG!! waste of time , they dont know s**T nor reps not technical support sooo... if you have this message played DO NOT HANG UP!!!!! IT WILL AUTOMATICALLY FORWARD YOU TO A TECHNICAL REP after the message is played again in spanish and the the code error is said afte all that the call is transfer automatically to a SPRINT rep will ask you for your account pin (same pin that you use for voicemail) i gave him my pin he said boosmobile account? i said yes correct, then he asked me what kind of phone i was using and i told him my incognito. he say hang up,turnoff phone, take batterry out for 30 secs then you are set. he was sure right everryting went back to normal. good luck boys.
Recently I have been having a problem with error 16. It happened of course when I activated on boost mobile. Then 3 days later it hit me 2 days in a row. And now a week later I am getting error 16 again. Did some research and couldn't find a fix. I know how to get it to go away I just need a way to make it stop repeating. Any info? Thanks
Sent from my PC36100 using XDA App
I'm on a boost prl. And a custome Rom.
Sent from my PC36100 using XDA App
Did you flash your phone yourself or did you pay to have someone do it for you? I know how to fix the error but lets figure out why it keeps happening also. The only time I've ever got that error is when I first activated the phone. Also, did you have to apply a fix each time it gave you the error or did it fix itself?
Sent from my PC36100 using xda premium
What prl are you using? Also would that work for me?
Sent from my BOOSTed EVO using xda premium
I just flashed to boost... Would like some input.
Sent from my BOOSTed EVO using xda premium
ERror 16 FIX is .......Just call 365
Sent from my PC36100 using Tapatalk
How do you fix i have recently been having the same issues. it comes and goes. ill make a call and sometimes get the error then i just hang up and try again then will usually fix itself
The only time this happens to me is when I turn on the donor phone, I don't even have to make a call with it, and then turn on the Evo.
This is the only time this ever happens to me.
In my experience error 16 happens when Boost initiates an OTA PRL update and when the flashed phone does not respond correctly (as a Boost phone would) it is flagged and error 16 results.
What you need to do to avoid it is to wait for an automatic PRL update after you activate the donor phone and only then flash the receptor phone.
Error 16 is a "Sprint" security Flag. It not related to Boost at all. What typically causes it is the radio still has some of the old MEID or ESN locations. When you flashed your new phone did you find the correct amount of locations in hex memory? I think 9 for MEID and 11 for ESN? Any less and the old info is still in hex memory and it will NOT authenticate. When you do your ##debug# I bet you'll see AN/AAA authentication = failed or so... check that out.
As far as clearing it, the only I know is to let the call go thru to Sprint. They will verify your Boost account and then reset your account. But if the phone is not fully flashed it will work but error out again later on.
hello i got this error and let teh call go through but instead of sending to a rep it just says please contact your customer support provider at the end -- it hap[pened before but it went to asprint rep who helped me.. any ideas?
I don't know if it's actually related, but I'm getting that error only when I change Network Name through Service Programming from Sprint to Boost Mobile. After i verified account by talking to rep that error never happened again to me. Bt I'm still on old baseband and a PRI for over a month without any issue (except for battery life). Will update PRI and baseband now to see what is gonna happen.
Does anyone know is it ok to update NV from this thread?
[ Radios ][ 9-5 ] All EVO Radio, WiMAX, PRI, NV & HBoot versions
just stay on the line and talk to the rep. they know exactly whats wrong and will fix no ??? asked. just remember to tell them the donor phone when asked what kind of phone
I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.
kc3 said:
I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.
Click to expand...
Click to collapse
Cool thanks i will try your first method next time!!
Offering to sell a service is against the rules. Posting a paid service will warrent a ban
Error 16 Fix!! Only if you have a 2nd working BM cellphone.
I believe that BM Reps are now aware of the main cause of Error 16; Consequently, they may some times be hard to convince....Anyways here is a work around:
You need a 2nd working BM cellphone ( let's call it replacement cellphone), that is not active on any other account:
PS: Your donor phone is not what I am talking about ( matter of fact you should take its battery out and hide it somewhere in your basement )
By Flashed phone I mean your (EVO, EPIC, NEXUS....)
1- Turn OFF Both cellphones (replacement and flashed).
2- Log into your BM account, got to upgrade device, and activate the replacement cellphone
3- Turn ON the replacement cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working call someone you know to double check...
4- Turn OFF replacement cellphone
4- Log into your BM account, got to upgrade device, and activate the Flashed cellphone
3- Turn ON the Flashed cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working, call someone you know to double check...
Hit thanks if I helped you...
It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium
Klown80 said:
It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?
thecensor said:
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?
Click to expand...
Click to collapse
Stay on the phone when you get the error 16, at the end an operator should get on the line, just make sure you tell them about the donor phone if they ask any questions, dont tell them about the flashed phone at all. If they ask, tell them you just went to make a call and started getting this error.
Hope this helps!
PANIC MODE!!!
sorry, just freaking out a little bit.
so i just had my bootloader unlocked last night (r800x) and have successfully flashed cm9 to it but for some reason my phone number is now 000-000-7589 and it refuses to activate. i guess my question is:
What The Actual $%&^?!?
how i fixes it?
ok it seems that my MIN has changed to the same number as well. is there a way to manually edit my MIN to match what my phone number is supposed to be? i checked in my build.prop but didnt see it anywhere and i have no idea where else to look.
beginning to think my phone is hosed...
Please wait 24hours before bumping, edit button is there for a reason, thanks.
What happens if you flash another rom
Sent from my R800i using Tapatalk 2
ok i think, ( and im sorry im such a noob, i cant help it ) that ive flashed the wrong baseband. i think i have a GSM baseband, assuming this is the case is there a way for me to get a cdma baseband that i need? i cant seem to find it anywhere.
<cries>
ive actually flashed it back to stock 2.3.3 and its the same issue. thats when i started digging and saw that my baseband looked funny. its:
7x30a-aaabqmazm-1290_10-03
and really, sorry about that panicky stuff, i dont mean to be a nuisance.
i am sure 7x30a-aaabqmazm-1290_10-03 is the correct baseband, because on my r800x I know i am using a slightly older baseband and my baseband is 7x30a-aaabqmazm-1290_10-01
how are you trying to activate it?
edit: i just finally got around to updating my baseband and can safely say all you need to do is activate you phone to get the correct number
try *22899 to activate the phone
ive tried every way i know,
#228 just fails.
##7764726 tells me my mobile number is invalid
i even called verizon to see if they could manually do it and even that didnt work. but now i try "##7764726" again and it let me edit my MINs trying to activate again now.
after i flashed the baseband both the MIN and phone number were wrong in a similar fashion and all i did was activate the phone by dailing *22899
ok i got the phone number right in my settings>status now, but it still wont activate. tried both *228 and *22899. just keeps telling me "problem with activation, your phone did not activate."
still same thing, one thing i didnt mention is that i have a grey triangle next to my reception bars. not the wifi signal lookin thingie but a sharp, grey triangle. during the activation process it blinks off for a second or two and then comes right back.
and now when i do *228 or*22899 it says "welcome to verizon wireless, your call cannot be completed as dialed, please check the number and try again."
wtaf? i SO confused.
on the plus side i CAN do the ##7764726, i dont suppose you could share your settings under "User Activation"?
my CDMA Sys ID says "2004". and the next line underneath that is IMSI_11_12 and it says "99"
under SID/NID Pairs everything is "0"'s except for SID_1 which is "2004" and NID_1 which is "65535"
====================================================================================
VICTORY!!!
ok heres the deal. or at least how i understand what happened.
when i flashed my baseband it entered a bunch of wrong information in my activation fields. my Phone# was off, my MIN was off, my CDMA Sys ID was off, basically everything in the "user activation" was wrong except for the last one which was 99. that was right.
SO, my suggestion is that if you plan of unlocking your bootloader and flash anything on an r800x you should first call ##7764726 verification# 000000 and record all of the information under "User Activation" on the off chance that something goes sideways like it did for me. once i was able to do the ##7764726 if i had had that info to begin with i never would have had to call verizon in the first place much less have them walk me through what info should be in there.
anyway, thanks for the help, sorry i was panicky, and i leave you with:
http://www.youtube.com/watch?v=L7RRLC5slLo
Hello everyone.
I am a noob so please be gentle Ok here goes. I believe i have pretty much got my phone flashed. Meid and esn all took spc also took, By took I mean the Evo has the info from my donor now. so on the last step where I reboot it said it should do a hands free update, but when it tries it keeps saying unable to connect to network. So I tried just for the heck of it to dial 611, and see if I could get boost care. All I got was the same message I got before I began the flash. I assume it is a sprint error. something about error code 16 . Also I noticed when I was checking the phones meid ect that under phone number there is justt Zeros with 24 at the end I believe. So if anyone has any info on what I should do next thank you in advance.
landen_michael77 said:
Hello everyone.
I am a noob so please be gentle Ok here goes. I believe i have pretty much got my phone flashed. Meid and esn all took spc also took, By took I mean the Evo has the info from my donor now. so on the last step where I reboot it said it should do a hands free update, but when it tries it keeps saying unable to connect to network. So I tried just for the heck of it to dial 611, and see if I could get boost care. All I got was the same message I got before I began the flash. I assume it is a sprint error. something about error code 16 . Also I noticed when I was checking the phones meid ect that under phone number there is justt Zeros with 24 at the end I believe. So if anyone has any info on what I should do next thank you in advance.
Click to expand...
Click to collapse
Is your wifi on? If so, turn it off and reboot. I had this same problem when switching my EVO over to Ting. The wifi conflicts with the radio trying to switch carriers.
CyanJustice said:
Is your wifi on? If so, turn it off and reboot. I had this same problem when switching my EVO over to Ting. The wifi conflicts with the radio trying to switch carriers.
Click to expand...
Click to collapse
Yeah the wifi is off, but thanks for trying. I called boost and gave them the bit about having issues, and they said they reset system, but who knows. If I try to wait after the code when I try calling out it just disconnects me. Right now I deactivated the donor, and will reactivate it when I get a answer that may work.
landen_michael77 said:
Yeah the wifi is off, but thanks for trying. I called boost and gave them the bit about having issues, and they said they reset system, but who knows. If I try to wait after the code when I try calling out it just disconnects me. Right now I deactivated the donor, and will reactivate it when I get a answer that may work.
Click to expand...
Click to collapse
Sounds like a pain. Dunno about Boost Mobile. Never tried them. When I switched over to Ting the wifi was the only problem I had. Best of luck man.
landen_michael77 said:
Hello everyone.
I am a noob so please be gentle Ok here goes. I believe i have pretty much got my phone flashed. Meid and esn all took spc also took, By took I mean the Evo has the info from my donor now. so on the last step where I reboot it said it should do a hands free update, but when it tries it keeps saying unable to connect to network. So I tried just for the heck of it to dial 611, and see if I could get boost care. All I got was the same message I got before I began the flash. I assume it is a sprint error. something about error code 16 . Also I noticed when I was checking the phones meid ect that under phone number there is justt Zeros with 24 at the end I believe. So if anyone has any info on what I should do next thank you in advance.
Click to expand...
Click to collapse
As long as you are positive MEId is correct you should be able to do a ##786# reset, changing SPC/MSL to match donor is not needed btw. If you are still not able to do an OTA activation after ##786# , then you can always manually enter the needed info to make voice and text work. Just press ##123456# (123456 is your MSL) select edit or whatever and then in first pop up enter your phone number and in second pop up enter your MSID. Then hit ok and phone should reboot and voice and text should work then, if not let me know and I will help you get it up and running.
Hope this helps...
Klown80 said:
As long as you are positive MEId is correct you should be able to do a ##786# reset, changing SPC/MSL to match donor is not needed btw. If you are still not able to do an OTA activation after ##786# , then you can always manually enter the needed info to make voice and text work. Just press ##123456# (123456 is your MSL) select edit or whatever and then in first pop up enter your phone number and in second pop up enter your MSID. Then hit ok and phone should reboot and voice and text should work then, if not let me know and I will help you get it up and running.
Hope this helps...
Click to expand...
Click to collapse
Thanks for the info I will keep it in mind for the future. I sat down at my other pc, and redid the whole flash, and it worked this time. I had 2 numbers backwards I think. Now how do I know which root I need to do? I see there is a couple different ones. Thanks for any info in advance.