Develop Bugs

[Q] POLL: Verizon Galaxy Nexus In-Call Microphone Issue - Location Map

Hi everyone. I, as many others, have been having an issue with my microphone cutting out during a phone call. I have a roooted Verizon Galaxy Nexus running the 4.0.4 leak, but it appears that for everyone who is having this issue it doesn't matter which ROM you're running or even if you're rooted or not.
[EDIT]: It per one of the posters below, this is not so much a "microphone" issue as it is an "outbound audio" issue. Unfortunately I can't edit the subject name to refer to this, but for me personally when I've been doing google searches on this issue the first word that came to mind anyway was the word "microphone" or "mic" anyway.[/EDIT]
People have been trying different things like flashing different radios, muting and unmuting, turning off voice privacy, etc., but it seems that nothing helps. Not even several hardware replacements or sim card replacements.
However, I did notice a pattern from different forums, etc. It seems that some people either have the problem all the time, or not at all, and it seems that some people reported that traveling to different metro regions affected whether or not they had the issue.
So I was curious to see if the pattern has to do with geographical location as an issue with Verizon's network, vs. hardware/software issues.
This poll has 50 possible answers, 1 for each state. Please answer this poll ONLY if you ARE experiencing this issue, and please only vote for your state if you live in the state's capital. For example, I live in the Denver metro area, so I would vote for Colorado. However, if I lived in Fort Collins or Grand Junction, I would NOT vote at all.
If you have traveled and visited another state's capital and have had this issue there, you can go ahead and vote for it as well.
It will be interesting to see if we have a lot of hits in certain major metro areas and none in others.
[EDIT2] Also, if you don't have the problem at all, go ahead and post a comment with your location. In fact, it would be interesting to see if people don't have the problem but others in the same city do. [/EDIT2]
Thanks!

I thought I had this issue just turns out my pinkie was covering the microphone its king of poor positioning watch, the way u hold the phone after changing the way I hold it no one complains they can't hear me
Sent from my Galaxy Nexus using XDA

TLDR: I kept having people telling me that I sounded like a robot.
Sent from my Galaxy Nexus using XDA

I had this problem on back to back to back phone calls this morning. Horrible.
Sent from my Galaxy Nexus using Tapatalk

My wife and I are both having the issue in Richmond, VA but I could only vote once for myself. She has reverted to an old droid x as she cant rely on the phone anymore.

Might be a little late, but maybe we should collect ZIP codes instead? Then we could use this tool: http://batchgeo.com/

Try watching how u hold the phone I'm seriose since I changed the way I hold the phone this is a non issue your prolly plugging the microphone
Sent from my Galaxy Nexus using XDA

I voted. I'm in South Carolina. I'm pretty sure it's NOT a regional problem though.

twiztidninja said:
Try watching how u hold the phone I'm seriose since I changed the way I hold the phone this is a non issue your prolly plugging the microphone
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
If holding the phone different worked for you, then you don't have the issue this is referring to. This issue can happen with a wired headset, Bluetooth headset, on speaker phone, which none of these would be affected by how you are holding the phone considering you aren't using the mic on the phone. The people on the other end hear a series of clicking sounds, then no audio.

twiztidninja said:
Try watching how u hold the phone I'm seriose since I changed the way I hold the phone this is a non issue your prolly plugging the microphone
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I realize you're trying to help, but you really don't understand the issue. The OP really didn't describe it properly, as it's not a "microphone" problem, but rather an "outbound audio" problem. I use mine at work as a speakerphone with it sitting on my desk, and I lose outbound audio all the time. Others have the problem with a bluetooth headset. I don't doubt that there are some people who have had an issue with covering the microphone hole, but that is not what this thread is about. This is an ongoing issue that people have been troubleshooting for months, and Verizon/Samsung is supposedly working on a software fix to resolve it (I'm not holding my breath).

I had the same problem on my 2 rogers GNs(GSM version)
after I upgrade my baseband to i9250xxkk6, the problem gone

I like the OP enthusiasm, but I don't think you will be able to glean any info on location. Owners are too spread out. Maybe in a few months.

I'm in Raleigh, NC.
I got my phone on release day and noticed this problem a few days later. I've since replaced the phone, then the SIM card (a theory that it was SIM-card related was floated over at AF).
After changing the SIM card the problem seemed to go away for a couple of weeks, but it came back with a vengeance.
I hate the idea of getting a "refurb" from Verizon (I put refurb in quotes because, based on the FIVE refurb'ed Incredibles I had, I'm pretty sure they don't do anything except replace the glass if it's scratched), but I guess a functional refurb would be better than an aggravating semi-functional new phone.
twiztidninja said:
Try watching how u hold the phone I'm seriose since I changed the way I hold the phone this is a non issue your prolly plugging the microphone
Click to expand...
Click to collapse
I can't help but be reminded of Steve Jobs.... "You're holding it wrong!"
I'm glad your phone is working properly but, as others have noted, this is most definitely not the problem we're talking about.

gabe23 said:
I realize you're trying to help, but you really don't understand the issue. The OP really didn't describe it properly, as it's not a "microphone" problem, but rather an "outbound audio" problem. I use mine at work as a speakerphone with it sitting on my desk, and I lose outbound audio all the time. Others have the problem with a bluetooth headset. I don't doubt that there are some people who have had an issue with covering the microphone hole, but that is not what this thread is about. This is an ongoing issue that people have been troubleshooting for months, and Verizon/Samsung is supposedly working on a software fix to resolve it (I'm not holding my breath).
Click to expand...
Click to collapse
Thanks for clarifying, I edited my original post, unfortunately I can't edit the subject name, but you're right, it's outbound audio and not mic. Thanks again!

adrynalyne said:
I like the OP enthusiasm, but I don't think you will be able to glean any info on location. Owners are too spread out. Maybe in a few months.
Click to expand...
Click to collapse
You're right, I was caught up in it at the moment and thought it would just be interesting to see how the issue maps out, but this little poll in no way is a troubleshooting tool, more of a type of infographic maybe?
The only fix is going to be a software update from el goog. can't wait for it!!!

I just got off the phone with Tech Support about this.
The Level 2 agent found an internal support document about the problem and read me what it said for the fix.... It says that the upcoming software release is going to cover this. It goes on to say that the tentative (dammit) release date for the software release is late March.
I don't want to trade in the new phone that I've babied since day 1 for a refurb of unknown quality if a fix is coming within the next couple of weeks.
If they don't release the update soon (which wouldn't surprise me at all), I'll probably just flash a new ROM & radio.

Flashing a new rom/radio does not help. I'm running nothing stock (leaked radios, CM9 Kang Nightly, Franco Nightly) and I still have this issue.

Good to know I'm not alone, Minnesota is currently winning! :-\ :-(

AnotherHiggins said:
I just got off the phone with Tech Support about this.
The Level 2 agent found an internal support document about the problem and read me what it said for the fix.... It says that the upcoming software release is going to cover this. It goes on to say that the tentative (dammit) release date for the software release is late March.
I don't want to trade in the new phone that I've babied since day 1 for a refurb of unknown quality if a fix is coming within the next couple of weeks.
If they don't release the update soon (which wouldn't surprise me at all), I'll probably just flash a new ROM & radio.
Click to expand...
Click to collapse
I was told the same thing by VZW support, but mid-march... which is NOW! I'm really getting sick of this. Ready for the fix and some info.

I have the same problem on the GSM version. Also Raleigh, NC.

Bad signal or Speaker?

So recently my phone has been acting weird. Had this phone since the 3rd week verizon released it and only within the last 2 months when im on the phone...its like i have no signal and the other person is breaking up. (Like in the old days) But I have LTE and had great verizon coverage for 10 years now. My data and signal drop also as soon as I answer a call.
Last night I was listening to a podcast and I was getting a crackling noise, and the audio also sounded like it was going in and out for awhile. So I thought something was wrong with my speakers and played a music track...music and speakers sounded fine, so Im confused and wondering if anyone gets that issue?? Im on CM11 from October, but I dont think its the problem.

dragonrazorz said:
So recently my phone has been acting weird. Had this phone since the 3rd week verizon released it and only within the last 2 months when im on the phone...its like i have no signal and the other person is breaking up. (Like in the old days) But I have LTE and had great verizon coverage for 10 years now. My data and signal drop also as soon as I answer a call.
Last night I was listening to a podcast and I was getting a crackling noise, and the audio also sounded like it was going in and out for awhile. So I thought something was wrong with my speakers and played a music track...music and speakers sounded fine, so Im confused and wondering if anyone gets that issue?? Im on CM11 from October, but I dont think its the problem.
Click to expand...
Click to collapse
CM is touch and go for any of the MSM8960 phones. if you want to eliminate the variable that might be rom related, i would suggest to change to a sense based rom for a couple of days and see if it improves.
after a couple of days, if things dont get better, it's more or less going to be the phone itself. I dont know of any test that can be done to determent otherwise.

Thanks, Im gonna try that

dragonrazorz said:
Thanks, Im gonna try that
Click to expand...
Click to collapse
report back, im curious if its a HW failure or software. Hope this isnt a foreshadow for most of the HTC One's bought at launch.
best of luck though, hope its as simple as software. :fingers-crossed:

So far the call was perfect, running Sense 6

Calls don't use lte network. All calls through Verizon uses 1x
Sent from my HTC6500LVW using Tapatalk

Yea, but i was getting speaker problems during calls on cm11

dragonrazorz said:
Yea, but i was getting speaker problems during calls on cm11
Click to expand...
Click to collapse
still would test a little more. give it another day, if its improved. then its going to be rom related and not your phone.
btw my LTE has been up and down all week. wonder if VZW is doing something on there end.

synisterwolf said:
still would test a little more. give it another day, if its improved. then its going to be rom related and not your phone.
btw my LTE has been up and down all week. wonder if VZW is doing something on there end.
Click to expand...
Click to collapse
Im gonna use sense for the time being and I was thinking vzn could be doing stuff on their end too...maybe even upgrading ha

[Q] People Can’t hear owner when in a call

I purchased a Samsung Galaxy Note 3 about a month ago. Last week I began having a problem with the phone. When a call comes in, whether I make it or if its incoming, I can hear the person on the other end fine but they can’t hear me. I turned the volume all the way up and that hasn’t worked. It is not the area I’m in, because it has happened in different areas.
Do you have any solutions to this?

Wifi calling? Are you rooted and non stock?
Sent from my SM-N900T using Tapatalk

I had the same issue. I was never able to fixed or the tmobile store. We change the mic several times and nothing. So I got an ear blue tooth and forgot about it. If you put it on Speaker works perfectly.
Sent from my SM-N900T using Tapatalk

I had an issue that was similar, but not the same. When I was at home on wifi and answered calls, I could hear the caller but they couldn't hear me (said there was weird squeaking noise or something). Answering calls when not on wifi gave me no issues, but my apartment is a total dead-zone so I really need wifi calling.
I just fixed it today actually by doing two things: turning OFF power saving mode, and turning off the voice control that deals with answering calls and such. I'm not sure if just one or both of those steps were necessary, but wow, F power saving mode! I thought my phone was pretty fast before, but w/ power saving mode off it just absolutely blazes. I've had pretty awesome battery life on 4.3 Tweaked ROM w/ Saber kernel, so I don't think I'll mind a battery hit in exchange for the ridiculous performance I'm seeing.
Back to your problem, I've heard of people solving issues by cleaning the microphone with a toothpick or something. Are you able to use the mic for voice recording or voice commands or anything? If you're having a hardware problem with the mic, an exchange might be necessary.

jeaniturrizaga said:
I had the same issue. I was never able to fixed or the tmobile store. We change the mic several times and nothing. So I got an ear blue tooth and forgot about it. If you put it on Speaker works perfectly.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thanks for your Info but I don't like using ear bluetooth all time. I want to another solution if you have. Thanks

Compusmurf said:
Wifi calling? Are you rooted and non stock?
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Its happend all kind of calling. Yes I am rooted

If it's a hardware defect, you could get a replacement for that.

Lorettaa said:
If it's a hardware defect, you could get a replacement for that.
Click to expand...
Click to collapse
I think so. It should replace. Thanks

AT&T Software Update 9/15

Got a software update notification this morning from AT&T, Does anyone know what it is?

My educated guess is that it probably fixed the Stagefright exploit and perhaps a pre-update for preparations for Android M release that's due very soon.

Maxninja said:
My educated guess is that it probably fixed the Stagefright exploit and perhaps a pre-update for preparations for Android M release that's due very soon.
Click to expand...
Click to collapse
Part of that educated guess sounds right with the stagefright but the other part no offense is laughable or you have not been with at&t long they'll roll out android m on the galaxy s 5 or note 4 before they roll it out on the note 5 or edge plus and I would not expect it anytime in the next year and half

Yes that's right. I miss read and the site. It should fix the battery issue and exploit and not the M update.

does anyone know what else is pushed in? I do see edges were improved. any other notable items went in?

bluetooth was broken in this last update. it constantly disconnects/reconnects in my car.

ihyln said:
bluetooth was broken in this last update. it constantly disconnects/reconnects in my car.
Click to expand...
Click to collapse
Not for me. Mine is still connected to my Gear 2. Try wiping the cache in recovery. That should fix.

It apparently fixed the bug which caused S6 Edge+ unstable charging on Samsung Wireless Charging Pad (old gen).
Here's a post I did on the same.

I am facing some Network and Bluetooth issue after upgrade. Anyone else facing same?

prashant.saraf said:
I am facing some Network and Bluetooth issue after upgrade. Anyone else facing same?
Click to expand...
Click to collapse
I am. Bluetooth and wireless connectivity was working fine prior to this update and now it's hopelessly broken.

This is too much of att my finger scan unlock says swipe screen after unlock...
Sent from my SAMSUNG-SM-G928A using XDA Free mobile app

my phone network is so bad it get disconnected in elevator for just 2 floor and Bluetooth does hide and seek with my car audio

HTC 10 Speaker Crackle/Distortion...

Hi guy,
Not sure if anyone else has had this (can't find anything here, or with search engine, so starting to worry it's not software problem), but just the other night, was surfing then all of a sudden, I get this loud horn type noise from my phone... Certainly woke me up! Then stopped... Then no sooner did it stop, again it happened. I check, but my volume is almost at mute. So I close Chrome, and re-open, and haven't heard it since, but now I have noticed my speakers crackle and distort on certain frequencies.
I'm hoping this is just some software issue, that hopefully I can just update, or re-set, but I haven't come across anyone else having this problem.
Please help
Thankyou, O.

Ob1eron said:
Hi guy,
Not sure if anyone else has had this (can't find anything here, or with search engine, so starting to worry it's not software problem), but just the other night, was surfing then all of a sudden, I get this loud horn type noise from my phone... Certainly woke me up! Then stopped... Then no sooner did it stop, again it happened. I check, but my volume is almost at mute. So I close Chrome, and re-open, and haven't heard it since, but now I have noticed my speakers crackle and distort on certain frequencies.
I'm hoping this is just some software issue, that hopefully I can just update, or re-set, but I haven't come across anyone else having this problem.
Please help
Thankyou, O.
Click to expand...
Click to collapse
Do you have any mods (audio) installed ?
Are you rooted? Running a custom ROM ?
We need a little more information..
If you're completely stock then no it's not normal and I'd put my money on a hardware defect..
If you are rooted with a custom ROM and perhaps some mods installed it still doesn't sound normal and I'd try to go back to a custom but stock type ROM.
Least then you can see; if it replicates, then it's more than likely a hardware issue.
Did u push the speakers a little too much with a mod? Over amplify them or similar? Any water damage? Drops?
From the outset it doesn't look good but until you / we can answer the above we won't know more.
Hopefully it's just a mod gone wrong.
If not then it'll be a defect covered by warranty anyway..So a return to stock and RMA will get it sorted, so a hindrance but not then end of the world.
Let us know.
Sent from my HTC 10 using XDA-Developers Legacy app

dladz said:
Do you have any mods (audio) installed ?
Are you rooted? Running a custom ROM ?
We need a little more information..
If you're completely stock then no it's not normal and I'd put my money on a hardware defect..
If you are rooted with a custom ROM and perhaps some mods installed it still doesn't sound normal and I'd try to go back to a custom but stock type ROM.
Least then you can see; if it replicates, then it's more than likely a hardware issue.
Did u push the speakers a little too much with a mod? Over amplify them or similar? Any water damage? Drops?
From the outset it doesn't look good but until you / we can answer the above we won't know more.
Hopefully it's just a mod gone wrong.
If not then it'll be a defect covered by warranty anyway..So a return to stock and RMA will get it sorted, so a hindrance but not then end of the world.
Let us know.
Click to expand...
Click to collapse
Hi Dladz,
Sorry I didn't put more info in before.
I'm totally stock (running 7.0). Not running away mods, or audio changes.
I suspect that it is just that, a hardware issue, I was just hoping not. I've never had an issue with any of my HTCs' before, nor have any of my friends. The build quality has always been the best you can get.
I guess it's back to the supplier it goes :/
Thanks for the response,
O.

Ob1eron said:
Hi Dladz,
Sorry I didn't put more info in before.
I'm totally stock (running 7.0). Not running away mods, or audio changes.
I suspect that it is just that, a hardware issue, I was just hoping not. I've never had an issue with any of my HTCs' before, nor have any of my friends. The build quality has always been the best you can get.
I guess it's back to the supplier it goes :/
Thanks for the response,
O.
Click to expand...
Click to collapse
Ah that is a shame and no worries, I've skipped info before as i'm sure others have and will
I wouldn't let it put you off HTC they do make some rugged devices and I swear by them, speak to a rep and see what RMA would take then get it done mate
All will be well, this wasn't your fault, I'm just thinking what could've caused it if anything?
Playing at loud volume constantly, music or audio with frequencies which put stress on the speaker??? Nah I dunno mate, either way it's not your fault so get yourself a nice replacement
Good luck fella. :good:

dladz said:
Ah that is a shame and no worries, I've skipped info before as i'm sure others have and will
I wouldn't let it put you off HTC they do make some rugged devices and I swear by them, speak to a rep and see what RMA would take then get it done mate
All will be well, this wasn't your fault, I'm just thinking what could've caused it if anything?
Playing at loud volume constantly, music or audio with frequencies which put stress on the speaker??? Nah I dunno mate, either way it's not your fault so get yourself a nice replacement
Good luck fella. :good:
Click to expand...
Click to collapse
Thanks Dladz,
I've loved HTC from the start, and still do. I recommend them to everyone I know and meet. This is just one fault in the entire history of mine and everyone I know who has or had one! I think that is a pretty good fault rate.
I'm already hankering for the HTC Ocean ? Can't wait ?
Cheers,
O

I had this problem too on my HTC 10 one month and a half ago . I was on leedroid with nebula kernel and no other sound mod and all of the sudden the bottom speaker started to crackle and make many distortioned sounds . I suspected to be the kernel so I asked the developer , but he said that he hasn't touched anything sound related . No one , but only me, had this problem reported on kernel thread . I asked on ROM thread but the same.
Now I see that someone on purely stock had this problem. Only thing I can say is that where I live 2 months ago was a really cold winter and that affected the speaker.
I had send it back to repair services and now it's all good

Ob1eron said:
Thanks Dladz,
I've loved HTC from the start, and still do. I recommend them to everyone I know and meet. This is just one fault in the entire history of mine and everyone I know who has or had one! I think that is a pretty good fault rate.
I'm already hankering for the HTC Ocean Can't wait
Cheers,
O
Click to expand...
Click to collapse
HTC 11 will be interesting, wondering what they're going to do with the screen now that everyone is looking to go bezelless.

dladz said:
HTC 11 will be interesting, wondering what they're going to do with the screen now that everyone is looking to go bezelless.
Click to expand...
Click to collapse
I just hope they don't put the home button on the back!

It is this same issue that´s making me want to upgrade from my otherwise still great HTC One M8. A distorting top speaker that the repair shop couldn't fix (they tried 3 new speakers, to no avail). It´s very annoying and I am waiting to see if the HTC 11 ticks everything I want in a smartphone:
- Full Metal Chassis
- Stereo Front Speakers
- 64GB of UFS 2.1 Storage
- 4GG of RAM
- Support to Micro SD cards
- Snapdragon 835
- Great low light camera with IOS (like the Pixel)
- Preferably with water resistance
Otherwise, I am buying the HTC 10, which is much cheaper now since it´s been almost a year since it was launched.
I dont understand why we dont even have a Evan Blass rumor about the supposed upcoming HTC 11, that is making me a bit worried...
Cheers

I have the same problem.
Now if anyone know what is the certain solution for this problem?

stefan1234566789 said:
I had this problem too on my HTC 10 one month and a half ago . I was on leedroid with nebula kernel and no other sound mod and all of the sudden the bottom speaker started to crackle and make many distortioned sounds . I suspected to be the kernel so I asked the developer , but he said that he hasn't touched anything sound related . No one , but only me, had this problem reported on kernel thread . I asked on ROM thread but the same.
Now I see that someone on purely stock had this problem. Only thing I can say is that where I live 2 months ago was a really cold winter and that affected the speaker.
I had send it back to repair services and now it's all good
Click to expand...
Click to collapse
I am running HTC 10 Android 9.0 - lineageos 16.0 w/ latest oreo firmware and im still having problems. I have tried several other firmwares/ROMs and I feel that it is a software defect but im going to replace the speaker anyway... I'll let you know..