about 5 months ago, I started having a strange issue with my note. I would plug in the headphone jack and all I would get would be a very distorted, quiet version of whatever was playing. if I would tap the phone on the back, it would come across clear. Eventually, this stopped working. I replaced the headphone jack module completely. Immediately I noticed the problem again. I have taken the phone apart several times to check the physical connection of the unit to the board. It is getting to the point that I have to strike the phone against my leg or a desk pretty hard before it will start to play clear. I have secured the unit with tape, cleaned the contacts on both sides and used 2 new modules to try and fix the issue. I can find no information on this in a search.
Anyone have this issue? or any ideas?
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I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.
Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
sounds like a hardware issue? especially if the soft reset did not resolve the issue...
czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
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Click to collapse
Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.
I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
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Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
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Click to collapse
Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.
Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Click to expand...
Click to collapse
i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.
My phone took a quick swim the other day. Everything works except when I make calls it causes tons of static and I can hear the other person but they can't hear me. The weird thing is with headphones in or on speaker phone the phone works perfectly.
I thought maybe the ear piece speaker was to blame, but I bought a new one and replaced it, and still no luck. Any other thoughts on what may be the issue?
Thanks!
One of the connections came loose to the mic probably.
Happened to me on a old school PS2 headset, I could hear other people and they were all yelling saying I was hurting their ears.
Took the headset apart and sure enough found the unattached connection.
them not being able to hear you when normal call tells me the main mic has failed.
Normal calls use the second mic for noise cancelling only. Speakerphone use either, or just have them swap roles. I can't really tell. The main mic is part of the usb connector assembly. try reseating it first.
I just reseated it i believe. I took the screw out at the bottom of and removed the bottom block (of course after taking the phone apart). Still same staticy noise.
How do I have the speaker phone switch which mic it uses? Maybe I can pinpoint the issue and then order a replacement part?
I know this is an old post, but any progress on this? My nexus is having the exact same problem. I've already replaced the charging port/mic cable and the problem is still there. Thanks
That is all I had to do to get it fixed (replace port/charging + mic cable/ribbon at the bottom of the phone).
Alright, I ordered 2 replacement cables so I'll try another one when I get home later. Thanks for responding
I've had cell phones for over 20 years and have never broken one... till now. I left my GS3 (i747) in my pants pocket and my wife washed them. I took it apart, dried it out, then cleaned it (I was amazed at the amount of corrosion). After putting it back together, everything worked except for the microphones. All the person on the other end could hear was static and crackling, and that was all I get when using Voice Recorder. It works fine with a headset for calls, however. I replaced the microphones but still have the same issue. I also have the same issue if I disconnect the connector for the headset jack so I assume the problem is in the logic board. I also tried it with the new microphones removed just in case I might have messed them up.
Anyone have any idea what the problem could be? How about what the highlighted device on the attached pic of the logic board is that looks kinda like a microphone, i.e. metal can with a small hole in it?
Thanks
Hi,
I have been trying to troubleshoot my issues and have had no luck.
one day my headphones stopped playing in my right ear so I figured it was a bad headphone jack. I bought a new one and replaced it. Now it only plays when button control headphones are plugged in (the plugs with the 3 black stripes not the 2 like standard earbuds). It does play but if I turn the headphone plug it stops playing at certain points while turning. the rear speaker works fine.
I tried having the jack plugged in with the metal outer case off and I have the same issue (again, I don't think a short is an issue).
I checked everything and the headphone jack appears to be fine, doesn't appear to be a short anywhere. I am at a loss on what my next step would be.
Thank you.
There are lots of possible solutions, that you can try.
Sounds like you might just need to replace the audio receiver.
It's a $5 part and a 10min job - http://www.dx.com/p/genuine-repair-...-module-for-samsung-i9220-139035#.U36IJvmk2QA
Here's a pre-existing thread full of people having similar issues.
http://forum.xda-developers.com/showthread.php?p=52858277
This started recently, only actually noticed it as my phone last night. I was watching a YouTube video and the audio just quit. I checked other audio and it wasn't working either. I smacked the back of my phone and it started working, like the jack was initialized while empty. I have been using a stereo on a moped with my phone in the seat, and it had been cutting out a lot, assuming from this issue and minor bouncing about in the seat. Given the way this phone is designed, j didn't think a little vibration and bouncing would hurt anything. Unless steam from having my phone in the shower (not directly in water, just in the shower) caused the damage. Also have YouTube pause framing while audio plays but I think that's software.
Mine is working fine, never had issues... and though I can't offer a fix... I can sadly assure you that repetitive vibrations to electronic devices can cause mechanical connection failures.
Watch a video of a tear down of an s7 (or really any other smart phone) and look at how small the tacks of solder are on the headphone jack to wire connection.
It is quite possible that the connection is starting to crack inside loose.
As a side note, when on a motorcycle or scooter it's better to have the phone held in a pocket or backpack then directly against the bike... there is a vibration absorption that happens through you from the bike... having it directly on the bike means the item is more directly vibrated continually.... and thus more likely to be damaged from vibrations.
Got the phone today and the jack doesnt work, unless i hold the plug in by hand.
Good thing i ran in to this thread or i wouldnt have checked it for a week.
Update:
Turns out that the jack is very stiff and i have to force the phone plug every single time in to the jack. It works fine, just very stiff.