Dead phone? - Xperia Arc Q&A, Help & Troubleshooting

I have a Sony Ericsson XPERIA Arc from Rogers network in Canada. It is rooted, and I had 2 OEM batteries.
All of a sudden both batteries stopped charging. It is not an issue with the micro-USB connection, as I have an independent charger for the batteries. They both will not charge at all. And this non-charging issue occurred at the same time for both batteries. The phone is dead, and I can not power it up, however, until the batteries ran out of power, the phone functioned normally. I can not understand why they both stopped charging at the same time, and don't want to pay a large amount of money to buy another battery just to test if that works. When I plug a charger into the phone without a battery, the red light is illuminated. It seems to be just the batteries.
Can anyone please help me with this?
Thanks in advance
Sent from my SGH-I747M using Tapatalk

Bumping up. Anyone can help?
Sent from my Barnes & Noble Nook Tablet using Tapatalk

jay_xander said:
Bumping up. Anyone can help?
Sent from my Barnes & Noble Nook Tablet using Tapatalk
Click to expand...
Click to collapse
It seems hardware problem so if it's possible you should bring your phone and the batteries to repair service for checking.
Just my suggestion, hope it help!

Hardware of the batteries? Or the hardware negatively affected the batteries? Both went at the same time. I ordered a non-OEM battery to test out.
Sent from my SGH-I747M using Tapatalk

jay_xander said:
Hardware of the batteries? Or the hardware negatively affected the batteries? Both went at the same time. I ordered a non-OEM battery to test out.
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
Your problem can come from either your phone or the batteries. Two batteries went wrong at the same time, it may be just coincidence; in this situation, your batteries are the reason for all. But what if something made your batteries stop working, then it may be your phone.

Yeah, I don't believe it's a coincidence. As it's an old phone, I'm not spending money to diagnose it. I just bought a Chinese battery for cheap off EBay and will test that out. Phone seemed to work no problem until all of a sudden it stopped charging. I even got a couple days left of use between both batteries before they both drained.
Sent from my SGH-I747M using Tapatalk

jay_xander said:
Yeah, I don't believe it's a coincidence. As it's an old phone, I'm not spending money to diagnose it. I just bought a Chinese battery for cheap off EBay and will test that out. Phone seemed to work no problem until all of a sudden it stopped charging. I even got a couple days left of use between both batteries before they both drained.
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
try these two crazy methods that work for me whenever that happens. i think its a kernel+oldbattery issue.
1) take your existing or a chinese charger and plug the phone with battery into the wall power. then, every two seconds turn it off and then back on like ten times. and then leave it like that for half an hour so it starts up. what this does is that it confuses the device's software+hardware mechanisms that disable the battery from charging. this also puts some power in the battery before the device's mechanisms kick in, so it can come above its minimum threshold allowed by the hardware for it to start formally charing.
2) do the same as above, but now, instead, connect it to a lenovo/ibm powerful laptop's usb port (that gives more power than most wall sockets i've used).
you can also try using external battery chargers that you can get for cheap off ebay.

Your hardware problem so if it's possible you should bring your phone and the batteries to repair service for checking.

Related

[Q] Help!! My phone bricked itself!!

Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.
A. Nonymous said:
Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.
Click to expand...
Click to collapse
Sounds more like your charger fried your battery, and that's if you are lucky. The other possibility is that your charging port is fried as well, not as likely though since you said it still blinks when you plug it in. My personal opinion would be to get a new battery and charge it with your normal charger, if that works then toss the wireless one, it's probably bad news.
Unfortunately if you had purchased the phone from verizon they would have just given you a new battery free, they usually do that no questions asked one time for each customer, at least from all my encounters that's how it's been.
A. Nonymous said:
Somehow my phone has bricked itself. It's a Droid Incredible 2 that I purchased off an ebay power seller a few months ago. I've had no problems with it. I got myself a wireless charger for Christmas. Not sure if that is relevant or not, but wanted to give all the facts.
Last night I put the phone on the wireless charger when I went to bed like I have since Christmas. This was about 2200ish. Around 0300ish I hear beeping sounds from the charger and I hear a loud ticking sound from that vicinity as well. No idea if the ticking sound was coming from the charger. I was dead asleep and thought I might be dreaming it. Then it stopped. I went back to sleep and thought nothing of it until this morning when I picked up my phone and it was dead.
By dead I mean completely dead. Press the power button and nothing happens. Plug a charger into it and the charging light blinks once every 4-5 seconds. The phone still will not power on. Battery pull had no effect. Tried to get into recovery by holding the volume button and power button down. Nothing at all.
Any ideas before I take it down to the VZW store this evening? My phone is rooted so I may have voided my warranty and I have no way to un-root it. It seems to be a hardware issue, not a software one though so it shouldn't matter.
Click to expand...
Click to collapse
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium
zax10 said:
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
good call, didn't even think about that, if it doesn't work after trying to charge it with the normal charger then most likely the wireless charger fried the battery and you it just needs to be replaced.
dankblaze said:
Sounds more like your charger fried your battery, and that's if you are lucky. The other possibility is that your charging port is fried as well, not as likely though since you said it still blinks when you plug it in. My personal opinion would be to get a new battery and charge it with your normal charger, if that works then toss the wireless one, it's probably bad news.
Unfortunately if you had purchased the phone from verizon they would have just given you a new battery free, they usually do that no questions asked one time for each customer, at least from all my encounters that's how it's been.
Click to expand...
Click to collapse
Sadly I don't have another battery to test with. I'm sure they have one at the VZW store I can test with (I hope). It doesn't power on even plugged into the wall though. Shouldn't it power on plugged into the wall whether there's a battery in it or not?
I'm not sure how it could have fried the charging port if it was charging wirelessly. Unless you're talking about the charging connectors inside the phone. That would be bad news altogether. But if that happened, the phone wouldn't go from fully charged to 0% in just 3-4 hours. So that would indicate the entire phone is fried which would make me extremely unhappy.
zax10 said:
before you do that you need to plug your phone in for a few hours so it can get a good charge. It sounds like you wireless charger wasn't working and your phone is dead. Then pull your battery and try to turn your phone on.
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
It won't charge when plugged into the charger. The charging light doesn't come on at all.
A. Nonymous said:
It won't charge when plugged into the charger. The charging light doesn't come on at all.
Click to expand...
Click to collapse
I would go to a verizon store and check on testing out another battery then. Hopefully that wireless charger didn't fry anything internally. Also, if your battery is completely dead then the phone won't bootup even if plugged in, it's like having a dead battery in your car, if you have low battery your car will start up but if you have a dead battery it won't because it needs at least a little juice to fire up the alternator. Hope that analogy made sense lol.
dankblaze said:
I would go to a verizon store and check on testing out another battery then. Hopefully that wireless charger didn't fry anything internally. Also, if your battery is completely dead then the phone won't bootup even if plugged in, it's like having a dead battery in your car, if you have low battery your car will start up but if you have a dead battery it won't because it needs at least a little juice to fire up the alternator. Hope that analogy made sense lol.
Click to expand...
Click to collapse
It did. I just figured with no battery it would bypass the battery and run just on AC power. I'm using my DInc at the moment so I still have a phone. The battery for the DInc has the terminals on the other side and I'm guessing it's not as simple as just turning the battery over. Last thing I want is to make things worse.
A. Nonymous said:
It did. I just figured with no battery it would bypass the battery and run just on AC power. I'm using my DInc at the moment so I still have a phone. The battery for the DInc has the terminals on the other side and I'm guessing it's not as simple as just turning the battery over. Last thing I want is to make things worse.
Click to expand...
Click to collapse
Nope, don't even attempt that, you might cause more problems than you already have. Bottomline though, I'd just take it in to a verizon and see how they can help you. They are usually really cool about giving a hand at most stores.
dankblaze said:
Nope, don't even attempt that, you might cause more problems than you already have. Bottomline though, I'd just take it in to a verizon and see how they can help you. They are usually really cool about giving a hand at most stores.
Click to expand...
Click to collapse
I'm desperate at this point and that still struck me as a bad idea.
I can't find any other instances on Google where using a wireless charger fried a phone.
Went to the VZW store. They said my phone had no warranty on it, but since I purchased insurance they'd overnight me a replacement. They said the battery is good. The phone itself is dead apparently. With the holiday and me getting there after 1700, I'm guessing I won't get it until Tuesday. I'm now worried about how to wipe my personal data from the phone before sending it in.
Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w
faehsemc said:
Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w
Click to expand...
Click to collapse
agreed. Assurion actually performs a master reset on devices before booting (if phone actually boots). If not they will use your phone as a donor phone. I use assurion as the rooters get out of jail card. They just dont give a damn.
In fact I have "lost" many phones just to have parts lol. Cheaper and faster shipping than eBay.
Sent from my ADR6350 using xda premium
faehsemc said:
Smash the phone.. they wouldn't find out.. its an insurance replacement already and that's 99% of the reason insurance exists.. for water/smash/loss to the phone.
Sent from my Mikrunny'd Vivo_w
Click to expand...
Click to collapse
After sleeping on it, I remembered that I've got a screen lock on there so my data is all safe. The phone is programmed to nuke itself if someone enters the wrong code too many times. I'm not too worried about it now.
zax10 said:
agreed. Assurion actually performs a master reset on devices before booting (if phone actually boots). If not they will use your phone as a donor phone. I use assurion as the rooters get out of jail card. They just dont give a damn.
In fact I have "lost" many phones just to have parts lol. Cheaper and faster shipping than eBay.
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
Not trying to sound like a ****, but it's people like you who cheat the system for their own benefits. Inturn, the prices of insurance go up resulting in ridiculous prices to pay.
Pretty soon insurance isn't even going to be worth it to buy because it will cost so much.
Not once did I ever say I cheated the system. The devices I am claiming as lost are broke. What would be the use of paying for another phone if the one I have works.
The cost of insurance being raised is due to inflation caused by shipping cost being raised due to the cost of gasoline.
In fact what I do saves me from multiple insurance claims. Example I washed my old x10. Filled claim as lost. Recieved my replacement. A month later broke my screen. Instead of having to use insurance again I simply swapped out my screens.
Sent from my ADR6350 using xda premium
Strangely enough, the device now works. I put it on the charger when I had the problems with it and it wouldn't power on and the charging light just flashed. I just plugged it in again 'cuz I was bored stiff more than anything. It started charging. I pressed the power button. It powered on. Battery says it is at 14%. Should I trust this device?
Let it fill up all the way.. try it
Sent from my Mikrunny'd Vivo_w
faehsemc said:
Let it fill up all the way.. try it
Sent from my Mikrunny'd Vivo_w
Click to expand...
Click to collapse
Fill it wirelessly or wired? I'm thinking wirelessly. A replacement device is on it's way anyway and VZW says the battery tested good.
A. Nonymous said:
Fill it wirelessly or wired? I'm thinking wirelessly. A replacement device is on it's way anyway and VZW says the battery tested good.
Click to expand...
Click to collapse
Whichever way you did it to get 14%
Sent from my Mikrunny'd Vivo_w
It charged over night with no issues. I transferred my service back to it, but I'm carrying my full charged backup phone with me for a couple of days. VZW tested the battery at the store and claimed it was good.

Galaxy Nexus Won't Charge

Hey Guys,
Over the last year or so I've had intermittent charging issues with my Galaxy Nexus. About 4 months ago is when it first started happening, the phone would either not charge or only charge when it is turned off. Somehow the issue was resolved through tons of troubleshooting, I'm not even sure what fixed it or why it started working again.
Same thing happened about 2 weeks ago, except this time it won't charge at all. Then 2 days later all of a sudden started charging again. Now it's happening again today, I have no idea what is going on or why this handset won't charge properly. The phone won't turn on with just the charger in and the battery out either.
I've tried various chargers including the OEM charger, I've tried up to 6 different chargers and 7 seperate micro-USB B cords. Nothing. I've tried a brand new battery that a friend bought for his phone before he threw it in and no results.
At this point I think it's the USB charger board, however I'm not sure why it would not work and then work again. Does anyone have any ideas or any solutions? I've read thousands of threads on this, from this forum and many others and have gone through some ridiculous troubleshooting methods.
SCH-I515 Korean Version.
Seriously, anyhelp is appreciated.
As of now, all of a sudden it will charge while it's off. But only to about 4% then it just stops charging. It will not charge while it is on at all.
Because it's getting worse and worse?
Relock bootloader, and return it in for warranty, if you can. I'm afraid there's not much help if you already checked for damage to the USB port.
sent from my Google Galaxy Nexus
hi
had the same problem until a few minutes ago.
received my usb/charging flex part today and changed it just before to post here.
took me like 20 min, really easy to do, everything works perfectly and i also took time to clean up a bit the phone inside of some dirts and change the housing i bought with the flex part.
As my screen is under protection since the beginning (4 months old), and that i recently bought a 2000mah battery, well i have to say that i have a new phone ready to handle the new year easily!
operation is easy and you will find plenty of videos on youtube showing how to change the usb flex (7€/$ , +/-) so pretty cheap.
Good luck
Why not buy an external battery charger and a spare battery?
Sent from my Galaxy Nexus using xda app-developers app
I'd get a replacement daughterboard and switch it out yourself. It's easy dude, just like a previous poster already said. I just did it myself, took me all of 20 minutes and cost me $10. ifixit.com has a step by step direction sheet, if you have any questions feel free to contact me about it.
Try the following:
1.) Turn off your phone.
2.) Get a flat head screwdriver (small one)
3.) Push the flat connector inside the microusb port up. (It often gets bent downwards because it's so thin compared to other phones...)
4.) Boot into the bootloader
5.) Hit volume down until restart bootloader appears. Press power button.
6.) Start phone manually.
farshad525hou said:
Try the following:
1.) Turn off your phone.
2.) Get a flat head screwdriver (small one)
3.) Push the flat connector inside the microusb port up. (It often gets bent downwards because it's so thin compared to other phones...)
4.) Boot into the bootloader
5.) Hit volume down until restart bootloader appears. Press power button.
6.) Start phone manually.
Click to expand...
Click to collapse
i dont know why, but this fixed it for me, for a short while. now the charging is intermittent and seems to come and go as it pleases.
Hi,
I had the same problem of ghost charging, it started with phone not charging when connected to charger and then randomly showing charging...
Now discovered it causes vbus_tuna_otg wake lock, resulting in high system usage in settings> battery and not letting phone go to deep sleep, causing battery drain.
Sent from my Galaxy Nexus using Tapatalk 2
Same Problem
I've come into the same problem with my Galaxy Nexus as well. If my phone is turned on, my phone will recognize that a charger is plugged in but the battery will not charge at all. If the phone is off and plugged in, the charging screen won't appear. I've tried multiple chargers and cords, 2 different batteries, and even replaced the micro usb and board, but the problem hasn't changed at all. I've managed to charge my batteries with an external charger but would like to get my phone back to normal working condition. Does anyone think that changing the actual motherboard itself might solve the problem?
Sayword said:
I've come into the same problem with my Galaxy Nexus as well. If my phone is turned on, my phone will recognize that a charger is plugged in but the battery will not charge at all. If the phone is off and plugged in, the charging screen won't appear. I've tried multiple chargers and cords, 2 different batteries, and even replaced the micro usb and board, but the problem hasn't changed at all. I've managed to charge my batteries with an external charger but would like to get my phone back to normal working condition. Does anyone think that changing the actual motherboard itself might solve the problem?
Click to expand...
Click to collapse
I had this problem before, using something small and flat to push the charging connector off the housing will work for awhile. The pin in the charging port is bent down and is very thin it's easy to lift up just use a tiny bit of force to lift it up. The pin touching the housing is causing a short and that is causing your no charge while it's on and mine even went as far as draining my battery very quickly. I did research and found alot of people having this issue on the gnex. I eventually had to turn mine in for replacement, no problems since. Hopefully yours is still under warranty or you can buy the peice that is broken and replace yourself, there is a post above saying what to do for that.
Looks like my phone developed this problem. It sometimes won't charge be it via my pogo dock or USB cord. It seems to start taking a charge after I pop out the battery and then put it back in. I'm going to order another battery and see if that is the problem.
Thank yoiu!!
solved my problem!! I am in your debt
popping the battery out just worked for me too
hlaalu said:
Looks like my phone developed this problem. It sometimes won't charge be it via my pogo dock or USB cord. It seems to start taking a charge after I pop out the battery and then put it back in. I'm going to order another battery and see if that is the problem.
Click to expand...
Click to collapse
I just did the remove battery trick as well and it worked. I just noticed my battery not charging yesterday but figured it was because I was trying to use a different charging in my dad's car. got to work where i left my normal charger and no luck.
thefayeride said:
I just did the remove battery trick as well and it worked. I just noticed my battery not charging yesterday but figured it was because I was trying to use a different charging in my dad's car. got to work where i left my normal charger and no luck.
Click to expand...
Click to collapse
That's good, I tried it a few times but the issue still pops up. To be fair though, I've had this phone and battery since launch day... Almost three years old. I ordered a new battery so hopefully I won't have the issue anymore... And I won't be surprised if my battery life is a little better too.
Sent from my Nexus 10 using Tapatalk 2
hlaalu said:
That's good, I tried it a few times but the issue still pops up. To be fair though, I've had this phone and battery since launch day... Almost three years old. I ordered a new battery so hopefully I won't have the issue anymore... And I won't be surprised if my battery life is a little better too.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
The Galaxy Nexus is nowhere near three years old. Your phone would be 18 months old if you had it since launch.
Sent from my Nexus 7 using Tapatalk HD
Excuse me, two years. According to Samsung their lithium batteries have a life of about 500 cycles. So my point is still valid, my battery is probably just on it's way out. I'll find out for sure when my new one comes tomorrow.
Sent from my Nexus 10 using Tapatalk 2
Yeah, since battery life hasn't exactly been the strong point of the GN and some of us had to go though a complete cycle daily, I suspect a lot of folks are going to be seeing more and more issues. Not too long ago, I had a battery that failed in such a way that it would randomly crash the phone and had to be pulled in order to allow a reboot. I would've suspected anything but the battery in that case.
Sent from my SCH-I545 using Tapatalk 2
farshad525hou said:
Try the following:
1.) Turn off your phone.
2.) Get a flat head screwdriver (small one)
3.) Push the flat connector inside the microusb port up. (It often gets bent downwards because it's so thin compared to other phones...)
4.) Boot into the bootloader
5.) Hit volume down until restart bootloader appears. Press power button.
6.) Start phone manually.
Click to expand...
Click to collapse
This kind of worked for me, but the "boot into bootloader and restart it" killed my phone, don't know why. After a lot of a hassle i got it on, with 2% left, again not charging...tried to repush the connector towards the center and now i cant get my charger into the phone, maybe overbend it...what to do?...
I have a strange problem, my Gnex does not charge the battery, first i thought that it was the battery so, I tested the battery on other phone and it charged just fine, and then i ordered the usb/charging assemble from ebay and replaced on my gnex, and still not charging the battery, but when i connect the phone to the pc it recognize it immediately, but still won't charge the battery, anybody has an idea of what my problem is?? and how can i solve it?
Please help!!!

Charging issue, phone does not charge at all, bad USB port?

Please help!!
So, for the last couple weeks charging my Note 2 has been extremely hit or miss. It either connects and starts charging, or it doesn't at all. Sometimes, I can plug it in and leave it over night and find it didn't charge at all. Sometimes, as I am trying all sort of different chargers/options, I eventually give up and several hours later I see the screen pop to life and show a charge coming in. I have tried:
4 different cables
3 different AC chargers
2 different computers (multiple USB ports on each)
my car's USB
Seem to have no effect on whether or not it will charge, which makes me believe the issue is either the phones USB port or the battery itself.
Behavior when plugged varies, sometimes:
Completely dead - no response at all
Empty battery icon (with circle in middle) shows on screen, then goes black - never progresses to the battery charging icon (no circle in middle, green showing progress)
Works, progresses to green battery icon.
I'm currently in the first option - completely dead. Whenever I get to the 3rd one, I let it charge a bit then turn the phone on and let it continue charging. At this point it will generally work for a while but whenever I unplug the phone there is no guarantee it will work again, even right after.
Has anyone experienced this? Any experts have an idea I can try?
Notes:
Rooted with Perseus kernel, stock rom.
Similar to this issue here: http://forum.xda-developers.com/showthread.php?t=2089468&highlight=charge
Current plan:
Ordered this Anker 2x battery with external charger: http://www.amazon.com/gp/product/B009SYL6C0/ref=oh_details_o00_s00_i00
With this, I can at least charge the batteries outside of the phone, even if the USB port won't work. If necessary, I would need this to revert to stock before sending in to Samsung.
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Sent from my SGH-T889 using xda app-developers app
It sounds to me like you have a broken micro usb port. I went thru this with my note 1. The plastic sleeve on your phone port that the pins sit in is fragile.in my case I discovered I had snapped a pin in half prevent charging, reading the phone via micro usb..I would get a intermittent connection then after a while nothing. you can try to see what happens if plug in a USB and wiggle it in all directions to try and establish contact..in any case your best bet is to go find a universal battery charger..particularly one that charges the battery itself without the phone. (it basically sits inside of a cradle and charges) the pins can be adjusted to make contact on your +,- on your battery. After a charge try it out. they have cheap ones a radio shack that do the job. Its a hassle, but on the bright side is your phone will work. Plus deep cycle charging will make for a healthier battery . hope this helps
Sent from my GT-N7105 using XDA Premium HD app
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Thanks for the replies everyone, and yes I ordered the battery kit from Amazon, so I should be up and running. At least to revert to stock before sending it to Samsung. But still I would like to find a permanent solution for this if possible.
Coug76 said:
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
Yes, I have of course checked this For most of my testing and trying to get it to work I haven't even had a back panel on the phone.
PhxDroid86 said:
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Click to expand...
Click to collapse
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
Thought I would update on this weird issue...
I received the Anker batteries/external charger and got the phone working again. Tested charging directly with the phone and new batteries now that it was back alive. No dice. Tested it on and off over the next couple days and still could not get it to charge. So I decided I needed to send it in for warranty replacement, but life got in the way and I continued my cycle of swapping out batteries. This is actually a really nice solution! I like having a couple fully charged batteries ready to go at all times.
Anyway, yesterday I finally had some time and was going to contact Samsung. I was sitting at my desk and decided to try charging one more time. Plugged in the microUSB cable and... IT WORKED! I have no idea why it would randomly start working again, but it has worked for the last 24 hours every time I plug it in.
So now I can't really send it in for service if they can't duplicate the problem. I'm just going to cross my fingers and hope it doesn't happen again...
LucJoe said:
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
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Well S***, lol, should I be worried?
Seriously though im sorry your having issues and that it progressively got worse for you, as I havent had any issues outside of that one occurrence
Keep us posted
Sent from my SGH-T889 using xda app-developers app
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
Woolios said:
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
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If you send it in to get it fixed I'll be interested to hear the result (and the price...!)
I've been using an external charger for a couple of weeks now. It's a bit of a pain, but you quickly get used to it.
I'm holding out for the announcement of the Note 3 and hoping that arrives sometime before Christmas!
Well it was the USB port on the phone sent it away already got it back. Telus my provider warranty'd the phone. Did get a quote to fix at a cell shop 70 buckaroo's. Personally just buy it online at ebay for 10 bucks and do it yourself not that hard. Just didn't want to wait for the part to ship and get here
Do you know the process to it... by the looks of it, it seems attached to the motherboard or is it something I can easily do thanks in advance...
Edit...
Sorry wrong thread I meant for the s3 usb port
Sent from my SPH-L900 using JellyBombed Tapatalk 2

Charging slow???

Out of the blue I noticed my S3 was charging very slowly, it even was losing a charge while it was plugged in while I was using it. I figure it had something to do with my custom ROM so I reflash, still same outcome. The battery was still holding a good charge, so I figured it was something else. I then went out and bought a new charger, which came with a micro usb cord to see if that helped. Plugged in the new charger while using my old micro usb cord, still same outcome. Then used the new micro usb cord and old charger, charging went back to normal, problem solved! I would of never thought that the cord would malfunction from day to day use after such a short lifespan. Moral of the story, check your cords if you experience the same problem, it could save you some time and money!
I had the same issue, however it did not matter what cord I used. I cleaned all the pocket fuzz out of the charging port, and still no go. Ended up returning to stock and sending in for warranty. Mine had a bad charge port. Is a common issue with the S3.
Sent from my SGH-I747 using xda premium
I have the same issue. The stock charger was taking 6-8 hours for a full charge, I just recently got the 7000 MAH zerolemon battery. It takes almost an entire day to charge that. I bought a different Samsung charger and it charges within 4-5 hours, which isn't bad seeing how my phone lasts almost 2.5 days. They say not to use any other charger for the S3 because the stock charger charges the Lithium ION cells or whatever and using any other charger starts to diminish them after prolong use. But hey, I can't wait an entire day for my phone to charge. I suggest you get another charger. I have a HTC micro sd charger and it charges pretty quickly.
Micronads said:
Mine had a bad charge port. Is a common issue with the S3.
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I'm having the same problem, but I've never heard before that this is a common issue.
Do you have any reference for this?
HiKsFiles said:
I'm having the same problem, but I've never heard before that this is a common issue.
Do you have any reference for this?
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It is called Google ...
Sent from my SGH-I747 using xda premium

Phone all of a sudden not charging

So suddenly my note 2 running tweaked has started charging real slow then all off a sudden will not charge at all. Ive tried several chargers and now have noticed with or without the battery i can enter only download mode and it will show up on odin but not charge the battery. as soon as i try to restart instead of entering download mode it will try and start but just shut down. Does anyone have any thoughts or ideas or has seen this issue? thanks. so considering it will enter odin is it possibly a battery issue,although it will only go into download mode nothing else? thanks again
The issue is not the ROM, I can tell you that much.
I would suggest flashing the stock kernel. If that does not help the issue, you need a new battery. 100% positive. I say that because you claim you have tried other chargers.
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
Rayn1328 said:
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
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It doesn't. You have to have the battery in, even when plugged into a wall charger.
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kintwofan said:
It doesn't. You have to have the battery in, even when plugged into a wall charger.
Sent from my SGH-T889 using xda app-developers app
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awesome i am currently only 6500 miles from home in south korea.......seems like samsung is pretty popular here. lol everyone has a note2 here i swear. gonna find a battery and hopefully it solves the issue.
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
I was on vacation in Central America and the same thing happened to me. It works fine in the states now.
Sent from my SGH-T889 using xda app-developers app
Bkenigma said:
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
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Click to collapse
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
pyraxiate said:
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
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Click to collapse
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Bkenigma said:
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Click to expand...
Click to collapse
Well, its tough to say without using a multimeter and checking a few points, but, a power spike could fry the charging circuit in the phone. Thats the worst case scenario. Only thing you could do if thats the case would be to get a second battery and external charger.
Sent from my SGH-T889 using xda app-developers app
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I just experienced the same problem with my N2 over the weekend. Went to Bestbuy and got the $50 battery charger and extra battery (Check local availability) price matched to Amazon.com for $30 (with free shipping under more buying choices), brought it home to charge my completely wasted original battery and used the one in the box. Sure enough, it is the charging port. The new battery did the same thing as the old one, it showed it was being charged by the little lightning "icon" over the battery, but the battery was still draining. Although the lightning icon was there, there was no "bing-bing" tone (in the stock rom w/ root) to indicate the cable was ACTUALLY connected.
What is interesting is I think the battery icon shows up as "processing" if the USB pins are connected, but if just the +/- terminals are used in the cord (like the one that comes with the battery dock, not a MicroUSB cable -> USB port -> power adapter that comes with the phone, but power adapter -> MicroUSB) nothing registers on the phone even if it's completely powered down.
Called Tmo today and they are shipping a warranty replacement to me for free, I just have to wait for Ground shipping (didn't pay the $20 for "overnight"). Hopefully it'll come by next Wednesday, as I'm leaving on vacation then. With all this drama on the phone, I actually ended up ordering a Nokia 521 (give old WinMo a try again) from HSN over the weekend as a backup phone for $100. I felt like I was going to die not having a phone for 2 solid days.
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I'm actually quite disappointed that Tmo told Samsung to not wire up the wireless charging leads on this phone. I would be totally on-board for wireless charging a'la Nexus or my Touchpad. My Microusb connector wouldn't even see any use other than when to flash a rooted update.
I'm OK with a soldering iron, but I don't want to tear the thing apart to hook them up myself. Seems like it would be a great way to void the warranty, OR disable my Squaretrade warranty.
Just wanted to drop back by since I was about to send back my N2 to Tmo... I unrooted, triangle awayed and finally flashed "clean" firmware directly from Samsung via ODIN.... both batteries are now charging via both USB and Power adapter.
WTF

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