I got my SM-P601 about 2 weeks ago, and it has been working perfectly since then, until last night. I left my note 10.1 with my father and left, when I got back, it was acting really weird. When I press the power button, you hear that sound that it woke up, but the screen doesn't power up until about 2 seconds later, it performs normally afterwards. Tried rebooting, no luck. It still gets weirder, so I leave it for an hour or so, when I try later, the screen no longer powers up (I don't know it's that or it has failed, crashed or something) but it is obviously powered up because when I press the power button, you hear that usual sound, and the same thing when you unlock it, I navigated through pages and even opened up some games, it's all working, except there's no screen, just plain black. The bigger problem is, I rooted it, so no warranty for me.
Sent from my GT-I9500 using xda app-developers app
Any suggestions?
Sent from my GT-I9500 using xda app-developers app
odaibasha said:
Any suggestions?
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
If you can get to recovery power+volume up , then wipe data & reboot .
I tend to agree, factory reset is worth trying.
Alright I'm gonna try that, but I'm gonna need help navigating through the menu. After I power it off, I press the volume up and power and release the power button after about 5 seconds right? (I can't tell when the samsung logo shows up). The thing I wanna make sure of, the factory reset option, is it the third or fourth option? I am not sure if it is the same as my GS4. The confirmation afterwards is the eighth option. Can someone confirm that?
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odaibasha said:
Alright I'm gonna try that, but I'm gonna need help navigating through the menu. After I power it off, I press the volume up and power and release the power button after about 5 seconds right? (I can't tell when the samsung logo shows up). The thing I wanna make sure of, the factory reset option, is it the third or fourth option? I am not sure if it is the same as my GS4. The confirmation afterwards is the eighth option. Can someone confirm that?
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
It`s the fourth line " wipe data/factory reset.
Okay I think I successfully factory reset it. However, nothing's changed. The weird thing is, the touch screen is working, it is functioning properly and I can select apps etc... but I just can't see anything.
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odaibasha said:
Okay I think I successfully factory reset it. However, nothing's changed. The weird thing is, the touch screen is working, it is functioning properly and I can select apps etc... but I just can't see anything.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
How can you select apps , while you can`t see anything
Well, I know where they are.
Sent from my GT-I9500 using xda app-developers app
Just because your Knox flag has been tripped, does not automatically mean your warranty has been completely voided. Samsung is going to have to prove that your rooting the tablet is what caused the screen failure.
Were you running a custom ROM or kernel? If not, then there is no way I can think of that simply rooting the tablet caused the screen failure.
Now that's not to say your warranty isn't voided for another reason such as the tablet was dropped et al.
Just thinking outside the box... Did you happen to have Screen Filter or a like application installed at the time your screen went black? If so, someone may have adjusted the brightness setting to zero and that could be causing the problem.
Good luck.
I hope that's the case, can they even tell it is rooted without the screen being on?
To answer your questions, I haven't installed a custom ROM neither a screen filter app, I tried adjusting the brightness multiple times so one of the tries must have actually hit the correct place, still no effect though.
If nothing works, I think my only option is to take it back to samsung.
Sent from my GT-I9500 using xda app-developers app
odaibasha said:
I hope that's the case, can they even tell it is rooted without the screen being on?
To answer your questions, I haven't installed a custom ROM neither a screen filter app, I tried adjusting the brightness multiple times so one of the tries must have actually hit the correct place, still no effect though.
If nothing works, I think my only option is to take it back to samsung.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
ya you should try samsung .at this point it wont hurt .just tell them screen went out and go from there. don't mention root .unless they ask.they will be able to tell anyway.this should be covered under warranty.good luck. let us know how it goes.
I had the exact same issue with this tablet.
The problem is that the backlight is dead.
If you look closely at the screen under the light, you'll be able to see some icons and letters.
In my case, Samsung did not cover the warranty because my device was not purchased in Canada and it was rooted.
I mean Canada didn't even have the device at the time.
Long story short, I did something bad to get my tablet "repaired".
But I blame Samsung for having such a crappy warranty service.
Yeah I think I'll just take it to them. I'll let you know what happens.
Sent from my GT-I9500 using xda app-developers app
killer8297 said:
I had the exact same issue with this tablet.
The problem is that the backlight is dead.
If you look closely at the screen under the light, you'll be able to see some icons and letters.
In my case, Samsung did not cover the warranty because my device was not purchased in Canada and it was rooted.
I mean Canada didn't even have the device at the time.
Long story short, I did something bad to get my tablet "repaired".
But I blame Samsung for having such a crappy warranty service.
Click to expand...
Click to collapse
May I ask what that bad thing was?
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odaibasha said:
May I ask what that bad thing was?
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Just a wild guess but I suppose you could go buy a new one from a retailer here in Canada, swap out the faulty one for the new one and return it claiming it's faulty (I doubt any of them check the SN on the back and the one on the box match), or I guess you could even swap the SN on the box from the SN on the US box so it does match.
Not saying he did that, but it's the easiest way to get it "repaired"
Come to think of it you can do this for any tablet, even though this is downright fraud. So please don't.
Related
So here's my scenario, I let a friend of mine borrow my phone for a couple of hours for work and ever since he returned it my 4 capacitive buttons have been acting up, my menu button presses itself it seems and I cannot hold down the home button to review my recent apps or access the task manager because my phone reboots itself . I do not know what he did or if he messed around with it but according to him he didn't do anything. Is there anyway anyone can help me remap the buttons to stock? Any help is appreciated, Thank You!
Sent from my SPH-D710 using xda premium
Maybe liquid damage?
-J
I'd try an odin to factory reset and see if it's software related. If its still acting up after a reset then it'll be a hardware problem.
Sent from my SPH-D710 using xda premium
I think its software related because my search button vibrates once on press and then it vibrates again on release, do any of you guys know how to remap the buttons?
Sent from my SPH-D710 using xda premium
Overstew said:
I'd try an odin to factory reset and see if it's software related. If its still acting up after a reset then it'll be a hardware problem.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Tried Odin and it didn't work :/
Sent from my SPH-D710 using xda premium
If you're not rooted, have you tried doing a reset?
phone settings > privacy > factory data reset
will wipe your data but agree with the earlier posters... if doing a factory reset doesn't fix it, it's probably a hardware issue (perhaps water damage).
Are you running maddogins lockscreen mod?
Sent from my SPH-D710 using XDA App
Krnla said:
So here's my scenario, I let a friend of mine borrow my phone for a couple of hours for work and ever since he returned it my 4 capacitive buttons have been acting up, my menu button presses itself it seems and I cannot hold down the home button to review my recent apps or access the task manager because my phone reboots itself . I do not know what he did or if he messed around with it but according to him he didn't do anything. Is there anyway anyone can help me remap the buttons to stock? Any help is appreciated, Thank You!
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Time to tell your friend to buy you a new phone!
Sounds like LD. Try the reset if you can, and hope for the best.
geekaren said:
If you're not rooted, have you tried doing a reset?
phone settings > privacy > factory data reset
will wipe your data but agree with the earlier posters... if doing a factory reset doesn't fix it, it's probably a hardware issue (perhaps water damage).
Click to expand...
Click to collapse
I've done a hard reset a couple of times and the problem is still there. I'm starting to think it is hardware related, the weird thing is that I've had the phone since it was released and it never gave me these problems until recently..
Sent from my SPH-D710 using xda premium
deano0714 said:
Are you running maddogins lockscreen mod?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Yes I am
Sent from my SPH-D710 using xda premium
What about cleaning the entire glass really well? Maybe an oily smudge causing issues?
Did u figure it out yet? I certainly wouldn't be letting my friends borrow my phone again.
Sent From My Evo Killer!!!
Krnla said:
Yes I am
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Well last i read his mod can cause the home button to act exactly like that.
Sent from my SPH-D710 using xda premium
squshy 7 said:
Well last i read his mod can cause the home button to act exactly like that.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I found this to be true so i uninstalled and home button fixed!
but the menu button is still acting up... I have decided that it's hardware related so i will be getting my phone replaced, thank you guys for the help.
Hi everyone, I have a completely stock GSIII on I747UCLH9 and the back and menu buttons only light up when I start the phone. They function fine when I manage to hit them but it's getting annoying hunting for them. Anyone else have the problem? Anyone know how to fix without a factory reset? Will factory reset even fix it? Thanks, Jeff.
jeffdaman said:
Hi everyone, I have a completely stock GSIII on I747UCLH9 and the back and menu buttons only light up when I start the phone. They function fine when I manage to hit them but it's getting annoying hunting for them. Anyone else have the problem? Anyone know how to fix without a factory reset? Will factory reset even fix it? Thanks, Jeff.
Click to expand...
Click to collapse
They dont stay lit all the time... They go off after a few seconds after using them, or waking the phone...
Well mine don't light up at all after the OS is loaded.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
jeffdaman said:
Well mine don't light up at all after the OS is loaded.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I mistook your first post as saying they light up when you use them... and what OS loading, you said it's stock... You mean after it's booted?
Reflash the stock ROM to rule out a SW issue, if they still don't work, bring the phone back...
The idea here is that I don't want to do a factory reset. And I definitely don't want to put any roms on it since it's going back to the store if I can't solve this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
jeffdaman said:
The idea here is that I don't want to do a factory reset. And I definitely don't want to put any roms on it since it's going back to the store if I can't solve this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Store it is then... that's not normal...
What do you have "Touch key light duration" (under Settings > Display) set at?
GeorgeP said:
What do you have "Touch key light duration" (under Settings > Display) set at?
Click to expand...
Click to collapse
Good question... Take over for me please, I ran stock for all of an hour... You can provide better assistance...
It was set always off. I'm not really surprised that the people at Samsung said factory reset. It seems like every company I've ever bought a phone from use that suggestion instead of actually helping. I will be hitting your thanks button.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Dont know if it's because of the screen protector but every time it "wakes up," the lock pattern never works the first time no matter how careful I am.
It only happens on a wake. If I shut the screen off and turn it back on I have no issues. Very annoying
I've been having the same problem and searching to see if I'm the only one! Are you full stock?
I'm using the stock deodex ROM and Perseus kernel.
Sent from my Nexus 7 using xda app-developers app
Jrockttu said:
I've been having the same problem and searching to see if I'm the only one! Are you full stock?
I'm using the stock deodex ROM and Perseus kernel.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
No I am not stock. I rooted the phone. I noticed this happened since I put a screen protector on.
Dont seem to be having this issue. Running stock rom with screen protector.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
wilpark said:
No I am not stock. I rooted the phone. I noticed this happened since I put a screen protector on.
Click to expand...
Click to collapse
I'm not using a screen protector. I have noticed a few times I've accidentally left the Power Saving mode on, but haven't quite linked the two together to see if that's causing it. Do you use power saving mode?
The same issue with mine! I've own SGS 1,2 & 3; SG Note 1 and never had this issue...ijdk?
Sent from my SAMSUNG-SGH-I317 using xda premium
I am rooted running Jedi with screen protector and pattern unlock works on first try all the time for me
Jrockttu said:
I'm not using a screen protector. I have noticed a few times I've accidentally left the Power Saving mode on, but haven't quite linked the two together to see if that's causing it. Do you use power saving mode?
Click to expand...
Click to collapse
I do not use the power save mode. Cant figure out but since I am using the jelly thunder ROM I havent had this issue.
If you're getting the same problem even without a screen protector, it must be a defective one. If you can easily simulate the problem you should go to ATT store to get a replacement. It may have a defective touch digitizer, too.
yeah i get this after installing a screen protector
and now after installing a rom, the pen selects even though i am not touching the screen.
I also have the same problem.
I am running the stock rom, with no mods. Like you, this typically only arises when awaking the phone first time in the morning. Thereafter, throughout the day, the pattern lock will correctly not appear.
I also have this problem still. I already replaced my device twice.. I'm on tmobile by the way.
I'm not rooted and no screen protector.
wilpark said:
Dont know if it's because of the screen protector but every time it "wakes up," the lock pattern never works the first time no matter how careful I am.
It only happens on a wake. If I shut the screen off and turn it back on I have no issues. Very annoying
Click to expand...
Click to collapse
Yep!...having the same problem,but this actually is good in my case since i have Gotya security app installed,so even if someone knows my pattern they will fail 1st attempt & trigger Gotya facecapture
Sent from my SGH-T889 using xda premium
I haven't had the issue in a long time. I attribute it to the power saving mode, which I use from time to time, but haven't in a while.
Lord_Kaizer said:
Yep!...having the same problem,but this actually is good in my case since i have Gotya security app installed,so even if someone knows my pattern they will fail 1st attempt & trigger Gotya facecapture
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Haha haha geniuse !
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I did do a search, I couldn't find anything directly related to my problem as it's not how to fix the phone, but how to recover my data in this specific situation.
Alright, so I went to Dublin, got absolutely smashed, and dropped my new One X in the toilet. It's working fine - turns on, buttons light up, goes to what seems like sleep mode and waking up when I use the volume buttons, all seems okay except my display is ****ed - black, sometimes with streaks of visibility but nowhere near enough to see what's going on. No touch either.
No-one will touch it and I don't care so much about the phone, I just want all the pictures I took from my drunken holidays. As HTC so intelligently decided on internal storage instead of SD cards I'm a bit at a loss here. I can connect my phone to the PC, but the default behaviour is 'charge'. With the update that came out a while ago it defaults to USB storage when plugged in (or so HTC customer service says) but I rooted it and ran CM10.
What I need is a way to force USB storage through the PC, or a way to do a full backup of the phone without having to turn storage on. I'm not sure if this is possible? I'd appreciate some help here!
(It's dry now, was about two months ago, also I don't need advice on how to get it fixed, I'm not interested in paying for this as I'm going to give it away for spare parts and buy a waterproof phone)
Thanks in advance guys!
How about usb-debugging, enabled or not?
Are you currently on CM10?
Sent from my HTC One X using xda app-developers app
Oop's that sounds bad but I'd be happy to help you to get your photos off. Firstly have you rooted yet? If so you could get it into recovery mode and with help from a friend or another phone then you could activate the usb mode. Also I'd be happy to take it off you for spares as I have two hox's in my house.
TToivanen said:
How about usb-debugging, enabled or not?
Are you currently on CM10?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
USB debugging.. I'm not quite sure. I think it was on. I am on CM10 but as I said, can't see or use the display at all..
Maximus78 said:
Oop's that sounds bad but I'd be happy to help you to get your photos off. Firstly have you rooted yet? If so you could get it into recovery mode and with help from a friend or another phone then you could activate the usb mode. Also I'd be happy to take it off you for spares as I have two hox's in my house.
Click to expand...
Click to collapse
I've already promised it to a friend of mine - I am rooted, running CM10 but even if I get it into recovery I've no idea what I'm doing as the screen is completely black so it doesn't really help. How could another phone help me, I don't know anyone with a smartphone as we're all insanely good at drowning them in alcohol.
Can you confirm that you have clockworkmod installed?
I will soon return with directions on how to mount USB storage using only volume and power buttons.
Sent from my HTC One X using xda app-developers app
TToivanen said:
Can you confirm that you have clockworkmod installed?
I will soon return with directions on how to mount USB storage using only volume and power buttons.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I do yeah! Thank you
Okay, here's a little guide:
Hold power and volume down for 25 seconds. Do not let go even if it vibrates.
1xvoldown
1xpower
Wait 20 seconds
Connect USB to PC.
5xvoldown
1xpower
8xvoldown
1xpower
The sdcard contents should pop up on pc. If not, reboot and do it all over again.
Sent from my HTC One X using xda app-developers app
TToivanen said:
Okay, here's a little guide:
Hold power and volume down for 25 seconds. Do not let go even if it vibrates.
1xvoldown
1xpower
Wait 20 seconds
Click to expand...
Click to collapse
Just to make sure, I don't hold power, just one press, then wait 20 sec, yeah? And I disconnect it first. ..Annoying, it ran out of bettery. I'll let it charge a while then try it out and return to the thread. Thanks a lot
Kvntess said:
Just to make sure, I don't hold power, just one press, then wait 20 sec, yeah? And I disconnect it first.
Click to expand...
Click to collapse
Correct, begin the process disconnected. Only hold in the beginning, all the other steps are single taps.
Sent from my HTC One X using xda app-developers app
TToivanen said:
Correct, begin the process disconnected. Only hold in the beginning, all the other steps are single taps.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I'm literally crying manly tears from my womanly eyes. ...I thought.. my pictures.. Thank you. Wow. I can't. No words. I love you. I'll think of you when I brush my teeth.
Another thing, now we're at it, do you know where my contacts are stored by any chance.
Kvntess said:
I'm literally crying manly tears from my womanly eyes. ...I thought.. my pictures.. Thank you. Wow. I can't. No words. I love you. I'll think of you when I brush my teeth.
Click to expand...
Click to collapse
LOL
You're welcome. It's always a pleasure to help people in a situation like this.
Sent from my HTC One X using xda app-developers app
TToivanen said:
LOL
You're welcome. It's always a pleasure to help people in a situation like this.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You've no idea! -Do you know how to get my contacts off the internal storage if possible. Google is not my friend it seems :3
Kvntess said:
Another thing, now we're at it, do you know where my contacts are stored by any chance.
Click to expand...
Click to collapse
Have you checked if they are on your sim card? They might also be synced to your google account.
The only thing I know is that they are not on the sdcard. They are probably stored somewhere in /system/.
It could be possible to retrieve them through shell commands, provided that your phone has usb-debugging enabled.
Imma do some research and let you know if I find anything useful.
In the meantime, leave the handset to a bag/box of rice for the night. I have once recovered a dead display by doing that.
Sent from my HTC One X using xda app-developers app
TToivanen said:
Have you checked if they are on your sim card? They might also be synced to your google account.
The only thing I know is that they are not on the sdcard. They are probably stored somewhere in /system/.
It could be possible to retrieve them through shell commands, provided that your phone has usb-debugging enabled.
Imma do some research and let you know if I find anything useful.
In the meantime, leave the handset to a bag/box of rice for the night. I have once recovered a dead display by doing that.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
They aren't synced to google, only my old contacts, and they're not on my sim, that's the first thing I checked of course.
I did find com.android.contacts folder, but it's empty, or hidden system files. Thanks a lot. You are BRILLIANT.
Really.. I'll give it a shot, it's been a couple months though so I doubt there's any pee left in it.
I did find out that /data/data/com.android.providers.contacts/databases/
has some info, but I believe that it contains only the entries that are already synced to google. Not very useful.
Oh well. I'll try again tomorrow.
If any of my dear colleagues knows something about this, please drop in.
Sent from my HTC One X using xda app-developers app
TToivanen said:
I did find out that /data/data/com.android.providers.contacts/databases/
has some info, but I believe that it contains only the entries that are already synced to google. Not very useful.
Oh well. I'll try again tomorrow.
If any of my dear colleagues knows something about this, please drop in.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I really appreciate this. I'd make you cupcakes but I don't know where you live so have a thanks instead
Ok, so i can't really tell if this particular problem has been posted before but from what i have looked through it has not. However, if i have just missed it then please just redirect me to it as long as it matches my problem so please read through my post before posting that its been done.
So moving along, as the title says i have a Samsung Galaxy s2 SGH-T989 and i've been running CyanogenMod 10.2. Oh and before i forget, the battery is not dead and just in case i've tried to turn it on while plugged in only to get the same results. Anyways over the past 24 hours my phone started shutting off randomly to the point now that it shuts off before finishing booting. If it does finish it doesn't stay on long enough to do anything and sometimes it barely turns on.
Has this been heard of before and even if not what can i try or do?
Three words:
Broken power button
Apparently it's a very common issue with this phone.
It has yet to happen on my phone. I hope it never does lol.
You can try replacing the button yourself or take it to a cellphone repair shop.
Sounds right, the button is difficult to replace, best to have a shop replace it. I have fixed a couple by tightening the button. You tube, easy power button fix t989 by iamkambodian. Only if you're OK with taking it apart.
Ps, you can feel the button click if it's good.
Sent from my SGH-T989 using xda app-developers app
Fasted12 said:
Sounds right, the button is difficult to replace, best to have a shop replace it. I have fixed a couple by tightening the button. You tube, easy power button fix t989 by iamkambodian. Only if you're OK with taking it apart.
Ps, you can feel the button click if it's good.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Well i tried the method in the video and that doesn't seem to have fixed it. Also not entirely sure its the power button but i don't really know how to tell either. Anyways if there are any other ideas please let me know.
This is what I did when I messed up a recovery: plugged it in the computer and held all 3 buttons until Samsung then just volume up. It got me into download mode where I used Odin to flash another recovery.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Jim Jones from Guyana said:
This is what I did when I messed up a recovery: plugged it in the computer and held all 3 buttons until Samsung then just volume up. It got me into download mode where I used Odin to flash another recovery.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Ya i tried that to because i do have my phone rooted but like trying to boot up it shuts off before getting into the recovery fully.
Agree. Power button.
Sent from my Nexus 5 using Tapatalk