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OK, I have been dealing with this since I bought my GSII and cannot find any information about it.
Firstly I want to say that I am completely stock and unrooted.
My phone does not like to keep a stable data connection. About 50% of the time, when I try to do anything that requires a data connection (facebook, browser, gmail, etc.) the 2 arrows under the 2g/3g/4g icon will stick being grey and my phone just sits there "loading". I tried a factory reset, didn't install any apps, and also got a new sim card and the issue remains. It happens everywhere so it is not just a bad network connection.
I decided to post the question here because yesterday I was playing with my brother's GSII, and his did the same thing.. So it made me think that maybe it wasn't just me. Has anyone else experienced this? Or does anyone know what might be the cause?
Edit: I set my phone to use 2g only, and the problem vanished.. So it doesn't like to connect to 3g/4g.
Sent from my SGH-T989 using xda premium
Try going to your mobile network connection settings, choose access point names, hit your menu button and click "restore defaults".. It may fix it, I had data issues and it did the job. Hope it works for you!
Sent from my SGH-T989 using Tapatalk
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
munzik said:
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
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I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
Its happened to me before. For about a week, the data connection just dropped. It would come back for a bit and later vanish. I called t-mobile and they guided me through routine steps (i.e. taking the battery out, rebooting, resetting) but nothing seemed to work. They really couldn't figure it out and later told me to replace the SIM. I can't remember if they shipped me one or had to go to the store but either way that relieved the problem. This was on an HTC HD2.
That might not be the case with you though. At one point in time all the phones under my name lost data connectivity just as you explain. This really had no solution but to wait it out.
Towle said:
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
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Are you paying for teathering?
sgip2000 said:
Are you paying for teathering?
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No I don't use tethering, my download speeds are too slow where I live.
Sent from my SGH-T989 using xda premium
you mentioned your brother's is doing the same thing, its probably not the phone, but rather the cell tower your connected to is fuggin up. Try going 5 miles from where you currently are and see if its still happening.
Network error
Sent from my SGH-T989 using XDA App
Just in case it's not a cell tower or network problem . . . My SGS2, purchased in October, had the same symptoms as the OP. After trying everything the OP did, and more, I came to the conclusion that the firmware on the phone was corrupt. I used Odin to flash the factory stock ROM & Kernel images (2.3.5 at the time). There was a definite improvement in the faltering/hesitant/fail connectivity problem at that point, but it was still very subpar. So I then also flashed, again using Odin, the baseband ("modem") image - I did it twice for good measure. The problem was finally immediately solved at that point and I had very prompt loading of webpages, etc. Still working fine months later (and even better with a custom ROM). See the thread entitled "[Q]Is there a "true" factory restore for T-Mobile Galaxy S II?" for help about the seemingly same symptoms/problem you (and your brother) are experiencing. If your underlying problem is in fact the same as mine (and the poster of the thread I cited) then it's apparently either a bad factory flash or a post-factory corruption occurrence that is causing your problem . . . the coincidence of your brother also having the same problem aside. Good luck!
Sent from my SGH-T989 (now on GingerSnap v1.21) using XDA App
My VZW Nexus has been randomly rebooting on its own. On top of the data drops I've been getting, I find myself wanting to use the phone for skeet shooting. I had the problem intermittently with my R2D2 D2 on VZW but I thought it might be several months of abuse that caused this. 3 weeks after I got my Nexus, it started doing it, too. I hadn't dropped it or used it as a coaster, hockey puck or projectile weapon like my Droids. I couldn't see the connection. My Droid and Xoom never did this. The damnable Nexus and R2D2 D2 seemed to be unable to go 48 hours without rebooting at some inconvenient time. I thought I would be safer with the Nexus because its supposed to be a pure Android device (the D2 is a Motorola crapstravaganza.) Still rebooting...
It had to be something I was putting on it so I looked at what the newer phones had installed and pared it down to what the D1 was running. It still rebooted. So then I looked at what was missing between the tablet and the D1. It was Handcent. VZW doesn't support SMS on the Xoom, you have to use the internet and not whatever the SMS protocol is on VZW. It still isn't solved because my husband has Handcent installed and his phone doesn't do that. When I installed everything that was crucial to me (about 40 apps) it worked fine for 3 weeks straight. I installed Handcent, within 12 hours it started rebooting again. I had to factory reset it again to get it to stop. I've now installed everything I had on it before except Handcent. My husband never configured Handcent to the extent that I had (my most oft used contacts had their own notification tone, indicator light color, even light blink rate.)
Is anyone else using Handcent or are you using a different robust messaging client? Has anyone been able to narrow down things that interfere with Android versions Gingerbread and higher to the point that they'll reboot like that? I am still not 100% sure that Handcent is the problem but circumstantial evidence makes me think I might have found the culprit.
Sent from my Xoom using xda premium
It sounds like it could be a memory leak for whatever reason that is causing the phone to reboot.. if it is Handcent, at least.
Do you know of any tools that I could use to test something like that. Does app memory usage get logged anywhere?
Sent from my Xoom using xda premium
3devious said:
Do you know of any tools that I could use to test something like that. Does app memory usage get logged anywhere?
Sent from my Xoom using xda premium
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I honestly have no idea :/ do you have a lot of messages that need to be loaded? My friend used to use Handcent on his Droid Incredible, and after a while his phone slowed down due to all of the messages. I went in to delete the larger threads and the phone hung and got caught in a bootloop. Other than that and your story though, I've never heard of this before.
Ever since the update, my phone will sometimes not show a number from callers whos names and or numbers used to pop up. It just says "Unknown Caller/Number" even though before the update it would show their numbers. Anyone else experience this?
**EDIT**
Forgot to mention I'm fully stock.
My girlfriends phone also does this after the update and she is completely stock. I am rooted and on AOKP and haven't seen this yet.
Happening to me too, very annoying
I talked with tech support they made me do a full wipe, I did, and its still occurring. I just called in for a replacement, as I don't know what else it could be.
Probably by design by TMo so they can get you to subscribe to their caller ID app.
Sent from my SGH-T989 using xda premium
This has been happening to me also. Havent really looked into it.
mine did that and fixed it self on its own. weird thing is this happening to alot of people
Use whitepages caller id. It should remind the phone about caller id, and you can uninstall it later if you so choose
Sent from my SGH-T989 using xda premium
Its happening to me as well.
Sent from my SGH-T989 using XDA
cjlawson23 said:
Its happening to me as well.
Sent from my SGH-T989 using XDA
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+1 on this. It happens to me at random. Sometimes my girlfriends number will show fine and others it will show as unknown. Not just cellphones but she has called me from her work phone and it does has happened the same thing. super annoying!
I've been seeing this alot lately also...I work in tech support and the times I have seen this something has been off on the back end we can see. I saw it was a known problem 2 weeks back but they've since removed it. Instead of moving a couple of things and click a button technically a "trouble ticket" needs to be filed so TMobile's eng team can track down the issue.
I've found no other workaround then calling in..sorry
Sent from my SGH-T989 using xda premium
I'm having the same problem. When I'm connected to wifi with wifi calling on, my caller ID works. But if I'm connected to the cell network with wifi turned off (or out of wifi range) then my caller ID almost never works. It's worked a few times when connected to the cell network but usually not. Have you guys called T-Mobile to let them know this is a widespread issue?
Hey guys to fix this issue, turn on Wi-Fi calling, place a call to the phone. Then change the settings on the Wi-Fi calling to use cellular network and place another call. After that it will stick until you flash another rom
Has nothing to do with wifi for me. Happens both on wifi and on cell.... Should we be sending in for a replacement? Also im on stock odin of ics. Not updated through kies. Very annoying issue i do not understand
Sent from my SGH-T989 using xda app-developers app
***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.
I must have got the best phone out there. I've never had a problem with any software version we've had.
***If you have this issue please call sprint, so they are aware of issue****
cremator75 said:
I must have got the best phone out there. I've never had a problem with any software version we've had.
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Rub it in why dont ya.... Well mine was the best android phone that i have owned. I never had a single issue before this.
I guess since i havent got any responses no one else has this issue. Is there anyway to reflash jellybean on my phone again?
Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium
I've been having the same problem
Sent from my LG-LS970 using xda app-developers app
_Epic said:
Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium
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I have not tried the ## but ill give it a shot. Sprint may have done that.
More on this issue, it seems just not to send short messages. Like lol, no, yes anything shorter than a sentence. I have noticed tht long texts send fine, and picture text seem lightning fast. Whch is great, but cant respond to someone with a simple yes or no. Wtf
I have also noticed a bigger delay between automatic switching between 3g and 4g. Before the update the switching was seamless.
I have also rooted and reflased the ota, same issue. I did not flash the radios seperate tho.
The ## did not fix my text issue. Sprint store did do this as well.
Still have this same issue anyone figure anything out? Anyone have anymore suggestions i can try? Sprint does something on their end, and restore the phone with ## and it works for an hour, then back to the same issue.
Peteyo, are you in Chicago? Maybe it's it's a network issue. I'm having the same problem and so is my buddy. I can't believe more people aren't coming forward with this if it's a national thing.
But let me know if you find a fix, and I'll do the same. And you're right, it only happens on short messages!
Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app
***If you have this issue please call sprint, so they are aware of issue****
I have chalked it up to LG sucking! or I supose it could be sprint. The JB update they pushed changes the way the phone communicates with the towers. I grabbed bits and pieces from other threads with data problems and came to that conclusion. It doesn't appear to make issues with everyone, or have the same problems.
What i did, and what maybe the easiest is to reflash the phone back to its original form out of the box. Also im not accepting the ZVB/jelly bean update that messed up our phones. To return to original state, u must aquire LGSNPT, and Sprint`s original tot file. You can find these two in the developer sections. Its really easy and painless and get you right back where u need to be. The toughest part is putting your phone into download mode. vol+ vol- and power buttons.
Make sure u back up your pictures/things you may want to keep.
Option 2 you can **** around and try to find an ICS file, root your phone, and flash it back to ics. Or better yet root and flash ZV9 radios.
However im not sure if these will work. I have not been able to find ZV9 radios.
Option 3 if you have insurance get a new reman phone, or if no insurance pay sprint 50bucks for a reman phone. But you will still have the same issue if you update to ZVB/jellybean.
I wish I new more about this stuff and make a custom radio that has the voice improvements from ZVB/Jellybean, and the data from ICS/ZV9. Probably not even possible.
vetta 360 said:
Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app
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I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)
***If you have this issue please call sprint, so they are aware of issue****
That was my exact issue! I had to send complete sentences. WTF
BBetz said:
I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)
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peteyo said:
That was my exact issue! I had to send complete sentences. WTF
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Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.
Funny! I guess I should have just added a bunch of quick messages that are complete sentences for a yes or no answers. And the lesser 4g reception does slow down my midget porn downloading. Maybe it really is a win win...
BBetz said:
Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.
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Yeah I have the same problem on my Lg Optimus. In Chicago Area on sprint too. My one friend has verizon and has a cheeper lg smart phone and has the same problem. I think it is something with LG. I should have bought the Galaxy.
peteyo said:
***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.
Click to expand...
Click to collapse
Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jondroid2 said:
Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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It has not been fixed yet, and I'm starting to believe it may never unless people start complaining more. I strongly encourage people to call sprint support often regarding this, if you would like to see it fixed. I have opened a couple cases with Sprint business support (corporate account here). If more people raise a stink, they have to do something!
Will do. Thanks for the quick reply:thumbup:
Btw.... You guys have one beast of a phone! Congrats:beer::thumbup:
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
So I've had the LG for 5 days now and, in that time, twice I've run into the issue where - either corporate push email hasn't downloaded or when searching for something in gmaps or in the browser, nothing pulls. I was using a GS3 on VZW before this and never had that issue but I was on AT&T before that and it brings back memories where I'd have to just reboot the phone to have it "get working again."
Freak situations and I'm being too sensitive? Radio issue?
Once it happened before root and once after root. I don't have much on it other than a few Xposed FW modules activated.
That happens to me all of the time on Att. I don't like their terrible service but where I am it's that our vzw and I'm not a fan of big red either.
Edit this also happens with my Note 3 (Att) and my S3 VZW. It just says loading and nothing comes up. Its annoying
Sent from my LG-D850 using XDA Premium 4 mobile app
This problem has nothing to do with AT&T service. I had a GS3 for 2 years on AT&T prior to this G3 and didn't have t us issue.