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Hello,
I have a very strange problem with my Note 2.... Yesterday i checked mails on my Note 2 when it suddenly shut down and rebooted.
First i didnt think it was a big issue but when it was on login screen where i have to enter my PIN i just touched the screen and it shut down again. Same thing happened again after that. Now it doesnt even boot up anymore... It just stays on Samsung bootscreen all the time. I can get into Download mode but not into recovery for some reason. I had no custom rom or anything else installed on my device. It was completely Stock.
I already tried flashing the firmware again via Odin but without any success....
Now i don't know what to do anymore and hope one of you guys can help me get back into my phone as i don't want to lose the data on it
Thank you in advance
Best regards
Limital
limital said:
Hello,
I have a very strange problem with my Note 2.... Yesterday i checked mails on my Note 2 when it suddenly shut down and rebooted.
First i didnt think it was a big issue but when it was on login screen where i have to enter my PIN i just touched the screen and it shut down again. Same thing happened again after that. Now it doesnt even boot up anymore... It just stays on Samsung bootscreen all the time. I can get into Download mode but not into recovery for some reason. I had no custom rom or anything else installed on my device. It was completely Stock.
I already tried flashing the firmware again via Odin but without any success....
Now i don't know what to do anymore and hope one of you guys can help me get back into my phone as i don't want to lose the data on it
Thank you in advance
Best regards
Limital
Click to expand...
Click to collapse
Try doing a data/factory reset and wipe cache in recovery, you`ll loose the data though. But it is the only way imo.
gee2012 said:
Try doing a data/factory reset and wipe cache in recovery, you`ll loose the data though. But it is the only way imo.
Click to expand...
Click to collapse
Problem is.... im not getting into recovery, it's stuck on Samsung Galaxy Note 2 bootscreen when i do the recovery button combination :crying:
limital said:
Problem is.... im not getting into recovery, it's stuck on Samsung Galaxy Note 2 bootscreen when i do the recovery button combination :crying:
Click to expand...
Click to collapse
Remove and reinsert the battery after 15 seconds and try again.
are you able to get into downloading mode ?
Sent from my GT-N7000 using xda premium
gee2012 said:
Remove and reinsert the battery after 15 seconds and try again.
Click to expand...
Click to collapse
Tried that a hundred times but it still wont go into recovery and it wont boot android. Just stays on Samsung Note 2 bootscreen.
Only thing working is download modus but as stated above flashing firmware anew didn't help....
limital said:
Tried that a hundred times but it still wont go into recovery and it wont boot android. Just stays on Samsung Note 2 bootscreen.
Only thing working is download modus but as stated above flashing firmware anew didn't help....
Click to expand...
Click to collapse
Then you have to take it to a samsung service center or the store for repair mate.
Anyone else with an Idea? What i also think is strange is that it says in Download mode that i downloaded 5 Custom Roms and my Current Binary and System Status are Custom???? I just installed the official firmware from SamMobile again -.-
Noone able to help me? I'm going insane at the moment cause nothing works.... Even when i plug in the usb cable the phone boots to the Galaxy Note 2 screen and nothing else happens.... In download modus it says i'm on a custom rom what i never installed to begin with....i only installed Stock Rom.... Please help what should i do T_T
So now i flashed the Rescue Rom but it did not change anything. Odin completed the flashing without errors though nothing changed. Also tried flashing Stock Firmware again but the status in download mode still shows custom system and binary.... Could it be that Odin is not flashing correctly though it is not giving me any errors?
I'm really desperate at the moment -.-
My galaxy s1 was bricked at one stage. I took the battery out and left it for am hour then I got it to boot into download mode. Are you putting the right rom on it? Like a whole factory rom?
Sent from my GT-N7105 using xda app-developers app
Yes already tried Stock Rom and also the rescue rom.... nothing changed
Can you flash CWM onto it? Then turn it off., hold down volume up, home and then power Tool you see Samsung logo?
Sent from my GT-N7105 using xda app-developers app
Already tried root with CWM but it won't go into recovery either. I also tried flashing the rescue rom with Pit-File but it does not go further than bootscreen. At the moment i really don't know whats wrong with the phone and i'm a bit desperate right now....
Isn't there anybody who's able to help me with this, please?
regards limital
Try to closely read this http://forum.xda-developers.com/showthread.php?t=1923956.
Then try to use Note 2 Toolkit.
Does it work?
Among other features, this one (as stated on their thread):
Flash Stock Boot Image back to your phone
Click to expand...
Click to collapse
Go to download mode & flash CWM.Remove battery & reinsert it. Go to cwm mode now & wipe dalvik, cache & data reset. Flash a new firmware thru pc odin. It will start. I did it. Take a chance.
Sent from my GT-N7100 using xda premium
Happened to me today.i cant get into twrp recovery,cant boot normally.
I pc odin flash cwm recovery and its work again.good luck to you hope u can make it.
stuck on bootscreen. Please help me
Hi guys. I just recently root my note 2 but not flashing custom rom. Then i try to mess around with the rom toolbox apps and changed the font. After reboot, i just stuck at the bootscreen.
Please help
maheshhtc said:
Go to download mode & flash CWM.Remove battery & reinsert it. Go to cwm mode now & wipe dalvik, cache & data reset. Flash a new firmware thru pc odin. It will start. I did it. Take a chance.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Nice that it worked for you Just tried it but it does not work for me... I'm still stuck at bootscreen
Boot screen stuck
Hi TS,
U need to first let us know which variant of the note 2 u are using.
is u want to solve the bootloop issue,u need to follow these step as posted by someone here:
1. flash CWM using odin,then boot into CWM(power+vol up+that centre button) then wipe dalvik> cache partition > then data reset
2.DL sammy's official firmware for your note variant (7105 or 7100 or whatever)
3.flash sammy's firmware thru odin
4.let phone boot into android
then do whatever you need to do.
I had the same prob at you did,followed that guy's advice and not everything is back to factory and i can send it in for warranty.
Hello guys,
So basically my phone shut down while I was using the app drawer. And it got into a boot loop. The phone is rooted, and it has Lean Kernel and Paranoid Android 3.6 installed on it. It tried to factory reset, wipe data, wipe cache, basically do everything in the recovery mode, but it still wouldn't boot. So then I formatted the sd card, and everything else there was to format. And now the phone is just stuck on the word Google. I understand (guess) that's because I've formatted the internal memory. How do I get to flash a rom to the phone now? The computer can't seem to get a connection via USB while the phone is stuck on the word Google. Thanks for your help
Isstatu1 said:
Hello guys,
So basically my phone shut down while I was using the app drawer. And it got into a boot loop. The phone is rooted, and it has Lean Kernel and Paranoid Android 3.6 installed on it. It tried to factory reset, wipe data, wipe cache, basically do everything in the recovery mode, but it still wouldn't boot. So then I formatted the sd card, and everything else there was to format. And now the phone is just stuck on the word Google. I understand (guess) that's because I've formatted the internal memory. How do I get to flash a rom to the phone now? The computer can't seem to get a connection via USB while the phone is stuck on the word Google. Thanks for your help
Click to expand...
Click to collapse
Just ran in to the exact same problem on my girlfriend's phone. Please help. It turns on and I can get into bootloader mode and recovery but when I go to reboot, it just stays on Google startup screen. I did the same things, formatting and such. The sd card is empty with nothing to flash. Help!
Ok, so I've managed to flash another rom. But it only shows me the boot animation and back to the Google logo...
Isstatu1 said:
Ok, so I've managed to flash another rom. But it only shows me the boot animation and back to the Google logo...
Click to expand...
Click to collapse
Flash the stock kernel from The Rom package.
It will boot up.
Sent from my LT26i using xda premium
ADDICT.ANK said:
Flash the stock kernel from The Rom package.
It will boot up.
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
I tried installing this kernel and this rom. But it still doesn't boot up. It seems that the kernel is installed on the phone, but the rom isn't, because the command line on the phone doesn't actually write Done or anything else, it just sits there for a while doing nothing.
why dont you flash back to stock using fastboot?
Been there and the "Nexus Root Toolkit" by WugFresh really came in handy. Used the software to go back to stock and since then no problem
Isstatu1 said:
I tried installing this kernel and this rom. But it still doesn't boot up. It seems that the kernel is installed on the phone, but the rom isn't, because the command line on the phone doesn't actually write Done or anything else, it just sits there for a while doing nothing.
Click to expand...
Click to collapse
Via fastboot flash the recovery first and restore from there
and then see..
it should boot up..
or
just flash a stock rom too then.
check the link for stock kernel
http://forum.xda-developers.com/showthread.php?p=44521651
and post here
Ok, so I'm trying the Nexus Root Toolkit right now to get back to stock. But the log shows that archive does not contain:'boot.sig' , 'archive.sig', and 'system.sig'. The process was finished, and it says that stock was isntalled on the phone, but it still stuck in boot loop. It says in the CMD that it might be stuck in boot loop for 5-10 minutes, but it will eventually boot. But the phone still doesn't. And I've also tried to install each .img file through fastboot using this guide. But it still seems to be stuck in bootloop. I've been waiting for 5 minutes, but I'll keep it on for longer...
Update:
Ok, once it showed that :"apps are updating x out of y" and then it started looping again, and then another time it booted until the place where I could choose my language, aaaand it started looping again.
Isstatu1 said:
Ok, so I'm trying the Nexus Root Toolkit right now to get back to stock. But the log shows that archive does not contain:'boot.sig' , 'archive.sig', and 'system.sig'. The process was finished, and it says that stock was isntalled on the phone, but it still stuck in boot loop. It says in the CMD that it might be stuck in boot loop for 5-10 minutes, but it will eventually boot. But the phone still doesn't. And I've also tried to install each .img file through fastboot using this guide. But it still seems to be stuck in bootloop. I've been waiting for 5 minutes, but I'll keep it on for longer...
Update:
Ok, once it showed that :"apps are updating x out of y" and then it started looping again, and then another time it booted until the place where I could choose my language, aaaand it started looping again.
Click to expand...
Click to collapse
Well that is a progress
Try to update the recovery using Nexus Root Toolkit. Push the stock ROM using the advanced option and then flash the stock again using recovery. Wipe cache and dalvik cache then reboot.
Isstatu1 said:
Ok, so I'm trying the Nexus Root Toolkit right now to get back to stock. But the log shows that archive does not contain:'boot.sig' , 'archive.sig', and 'system.sig'. The process was finished, and it says that stock was isntalled on the phone, but it still stuck in boot loop. It says in the CMD that it might be stuck in boot loop for 5-10 minutes, but it will eventually boot. But the phone still doesn't. And I've also tried to install each .img file through fastboot using this guide. But it still seems to be stuck in bootloop. I've been waiting for 5 minutes, but I'll keep it on for longer...
Update:
Ok, once it showed that :"apps are updating x out of y" and then it started looping again, and then another time it booted until the place where I could choose my language, aaaand it started looping again.
Click to expand...
Click to collapse
try to lock your bootloader. if its still unlocked after you reboot your phone, your emmc chip is fried.
Having the bootloop. I've tried the Universal Nexus Tool for Linux and get no boot SIG and recovery SIG error.
I can't get it to boot at all. :/
Sent from my Nexus 7 using xda app-developers app
Zepius said:
try to lock your bootloader. if its still unlocked after you reboot your phone, your emmc chip is fried.
Click to expand...
Click to collapse
I locked it with "fastboot oem lock" and after taking out the battery it says that the bootloader is locked. So I guess the emmc chip is fine?
By the way, is emmc memory related in anyway to the Lagfix(fstrim) app that I've got from Google Play to speed up my Nexus? Maybe the problem is somewhere there?
Also, If I'd locked the bootloader and took it to the Sprint store, would they try to fix it even though I had the phone for more than a year?
I've tried everything and still a bootloop. No matter if I recover to stock or flash a custom ROM.
Sent from my Nexus 7 using xda app-developers app
Fixed the problem by buying a Nexus 5...
as soon as u switch it off it comes back on and just freezes at the logo .nyone help how do I fix this
Try flashing a new firmware. Take out the SD card put any rom in the dload folder and then reboot doing the three button combo (volume + volume - and the power button) you need to have stock recovery for this to work....
Sent from my HUAWEI P6-U06 using Tapatalk
jimbo77 said:
Try flashing a new firmware. Take out the SD card put any rom in the dload folder and then reboot doing the three button combo (volume + volume - and the power button) you need to have stock recovery for this to work....
Sent from my HUAWEI P6-U06 using Tapatalk[/QUOTE
sorry I don't even know whats stock recovery so am sure I don't have .is there any other way I can fix my fone
Click to expand...
Click to collapse
No, there is no other way. What happens when you press those three buttons? Does your phone boots to recovery?
Sent from my HUAWEI P6-U06 using Tapatalk
jimbo77 said:
No, there is no other way. What happens when you press those three buttons? Does your phone boots to recovery?
Sent from my HUAWEI P6-U06 using Tapatalk
Click to expand...
Click to collapse
nothing it just goes to the Huawei logo
iscaac said:
nothing it just goes to the Huawei logo
Click to expand...
Click to collapse
If you don't know what stock recovery is, you probably have it, so you should just follow his instructions
Nvm... I saw you attempted to flash twrp already. Just flash a stock recovery. Enough tutorials on here
Sent from my P6-U06 using XDA Premium 4 mobile app
lootjelo said:
If you don't know what stock recovery is, you probably have it, so you should just follow his instructions
Nvm... I saw you attempted to flash twrp already. Just flash a stock recovery. Enough tutorials on here
Sent from my P6-U06 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
don't see link for tutorials or u mean here on site
I have the same problem,my phone (p6-u06) stays at huawei logo and the problem is i cant shut it off,it keeps restarting draining the batteri and the phone is geting very hot.I have tried to update from sd card but: E:failed to mount / sdcard (no such file or directory). Tried whit 3 diferit sd cards and the same and almost any firmwire i could find.I've tried to flash twrp recovery whit fast boot and doesnt work,wont flash.
The phone is rooted and unlocked.Had installed HYD52ROM_P6_V5_KK and wantend to swap to V6 and unwillingly made an internal storage wipe and since the phone is this way .If anyone can help please give me an idea what to trie next.I tried fastboot and installed stock recovery but now error: divece not found. Pls help me!!!
ciprian-ro said:
I have the same problem,my phone (p6-u06) stays at huawei logo and the problem is i cant shut it off,it keeps restarting draining the batteri and the phone is geting very hot.I have tried to update from sd card but: E:failed to mount / sdcard (no such file or directory). Tried whit 3 diferit sd cards and the same and almost any firmwire i could find.I've tried to flash twrp recovery whit fast boot and doesnt work,wont flash.
The phone is rooted and unlocked.Had installed HYD52ROM_P6_V5_KK and wantend to swap to V6 and unwillingly made an internal storage wipe and since the phone is this way .If anyone can help please give me an idea what to trie next.I tried fastboot and installed stock recovery but now error: divece not found. Pls help me!!!
Click to expand...
Click to collapse
Did you try to restart your phone pressing vol up and down together
Sent from my P6-U06 using xda app-developers app
husen4u said:
Did you try to restart your phone pressing vol up and down together
Sent from my P6-U06 using xda app-developers app
Click to expand...
Click to collapse
I tried,in goes in stock recovery but i cant do anythuing just reboot now,says no file on sdcard and a big FAIL on the screen.
ciprian-ro said:
I tried,in goes in stock recovery but i cant do anythuing just reboot now,says no file on sdcard and a big FAIL on the screen.
Click to expand...
Click to collapse
Format Your SDcard And Put Back And Try Again.
firmware
husen4u said:
Format Your SDcard And Put Back And Try Again.
Click to expand...
Click to collapse
hi husen4u.
how u doing? I'm using p6 almost two month.right now using B125, I tried kitkat beta but dnt see much improvements. last month I tried to flash CLEANROM then phone was stuck logo after I tried hard by pressing power and volume + - buttons together. but nothing happened then I run to service center. I want to try now HYD52ROM V5 but afraid if again stuck on logo. please can u guide me the easiest way to flash HYD52ROM and if stuck again wht will be solution? my purpose is to custom rom for mainly battery performance. As I use before Lenovo s820, its battery power was same ascend p6 but its last longer than ascend p6 while browsing and youtub. can you suggest some plz
husen4u said:
Format Your SDcard And Put Back And Try Again.
Click to expand...
Click to collapse
did that whit 2 sdcards format to fat 32 and put dload/UPDATE.APP and the same,no file found
downloaded stock from huawei site,didnt work.I think when i gave the wipe internal storage everythin on the internal storege was wiped.
I wonder if there is a way to put a rom direct on the internal storage or to mount a recovery or an image to the internal storage so the phone would start and shut down(it's on for 2 days and i am afraid if i let the battery drain it will not start at all).
Do you boot it with your PC connected to phone? SDcard will fail when still connected to USB
edward0181 said:
Do you boot it with your PC connected to phone? SDcard will fail when still connected to USB
Click to expand...
Click to collapse
no,the phone was not connected to the pc,the SDcard was formated and only the dload folder whit UPDATE.APP
does somebody know a method to update/install firmware via usb cable or some other method???(fastboot wont work... device not found)
the same is hapennig with my phone p6 and I dont know what else to do
i have the same problem with my mate7.it keeps restarting on its own.if i slot in the sd card to install new firm ware,it gets stuck completely until it goes off when the battery gets flat.
Hi guys,
I have the same problem. and also it does not go to recovery mode!!! even by restarting and pressing power, vol up and down together!!!
I used adb and flash boot.img and recovery.img and i think i did a mistake.
Please kindly give me a hand!!!
Thank you
Me To i have the same
Me To i have to same problem but my phone connected on pc when i use the power boutton he show the logo and gone and get a black screen and the connected to pc with name (ANDROID)
Look like no solution yet, I also have the same problem. Stuck at the logo and phone vibrating.
Hey guys, I wanted to flash HYD52ROM for EMUI2.0 and I think I bricked my phone, or it is stuck in bootloop.
I had TWRP,I followed all the steps, went to recovery and wiped everything but I forgot to put the ROM.zip on the sdcard, now my phone is stuck on Huawei Ascend logo and adc doesn't recognize my device.
What can I do ? I'm new to custom roms, so please explain it easy. Help me please !
BogdanBodo said:
Hey guys, I wanted to flash HYD52ROM for EMUI2.0 and I think I bricked my phone, or it is stuck in bootloop.
I had TWRP,I followed all the steps, went to recovery and wiped everything but I forgot to put the ROM.zip on the sdcard, now my phone is stuck on Huawei Ascend logo and adc doesn't recognize my device.
What can I do ? I'm new to custom roms, so please explain it easy. Help me please !
Click to expand...
Click to collapse
Put your ROM.zip on your external advanced card and than reboot in recovery using all buttons at the same time and now you can flash your ROM.
Gesendet von meinem P6-U06
BogdanBodo said:
Hey guys, I wanted to flash HYD52ROM for EMUI2.0 and I think I bricked my phone, or it is stuck in bootloop.
I had TWRP,I followed all the steps, went to recovery and wiped everything but I forgot to put the ROM.zip on the sdcard, now my phone is stuck on Huawei Ascend logo and adc doesn't recognize my device.
What can I do ? I'm new to custom roms, so please explain it easy. Help me please !
Click to expand...
Click to collapse
Go to twrp recovery again. Plug your phone to the computer.
Press the button "mount"
And then tick external storage, and mount to usb storage.
Your computer should see your sd card, just copy your zip over.
Unmount, and in twrp go and install your zip.
Sent from my P6-U06 using xda app-developers app
Thanks a lot guys, I was able to get my phone back !
P6 stuck at android logo
Hi,
I have a huawei ascend p6. It was for a whole day out of battery, when I connected it back to the charger it wouldn't boot. I'm getting the Huawei ascend screen and then an android logo which I've never seen before and from there nothing.
I can go into recovery system and I did a factory reset (not sure if that was right). I tried uploading the official firmware from an sd card but it tells me "E:failed to mount /cache (invalid argument)"
Any help would be much appreciated.
Mahmoodrao said:
Hi,
I have a huawei ascend p6. It was for a whole day out of battery, when I connected it back to the charger it wouldn't boot. I'm getting the Huawei ascend screen and then an android logo which I've never seen before and from there nothing.
I can go into recovery system and I did a factory reset (not sure if that was right). I tried uploading the official firmware from an sd card but it tells me "E:failed to mount /cache (invalid argument)"
Any help would be much appreciated.
Click to expand...
Click to collapse
Either try downloading the firmware again or try it with another.
Sent from my P6-U06 using xda app-developers app
Hello guys!
unfortunately ! i broke my Galaxy Note II screen and now it's not shwoing anything.
in this phone ! i need to restor my picutures and videos saved in internal memory.
I cant via the cable and comtputer only because i have a password in the phone. and it's necessary to tap it before have access to internal memory on computer.
So ! i decide to flash the phone to remove the password ! but if i flash it !! I'll lose the pictures and videos in the internal memory or not ???
Please i need an answer
I cant change the screen cauz it's very expensive.
yassirlek said:
Hello guys!
unfortunately ! i broke my Galaxy Note II screen and now it's not shwoing anything.
in this phone ! i need to restor my picutures and videos saved in internal memory.
I cant via the cable and comtputer only because i have a password in the phone. and it's necessary to tap it before have access to internal memory on computer.
So ! i decide to flash the phone to remove the password ! but if i flash it !! I'll lose the pictures and videos in the internal memory or not ???
Please i need an answer
I cant change the screen cauz it's very expensive.
Click to expand...
Click to collapse
If you flash using odin then no your internal storage won't be affected, however to get it to boot up you might need to do a wipe data/factory reset from recovery (doesn't delete the photos/files on internal memory card) otherwise it will just bootloop. Are you able to see anything on the screen at all?
UltimateAnas said:
If you flash using odin then no your internal storage won't be affected, however to get it to boot up you might need to do a wipe data/factory reset from recovery (doesn't delete the photos/files on internal memory card) otherwise it will just bootloop. Are you able to see anything on the screen at all?
Click to expand...
Click to collapse
Thank you for you answer !
But i cant see anything in the screen ! just black
yassirlek said:
Thank you for you answer !
But i cant see anything in the screen ! just black
Click to expand...
Click to collapse
Are you on stock firmware right now?
UltimateAnas said:
Are you on stock firmware right now?
Click to expand...
Click to collapse
if u mean the officiiel firmware ! yes
help me i am stuck
UltimateAnas said:
If you flash using odin then no your internal storage won't be affected, however to get it to boot up you might need to do a wipe data/factory reset from recovery (doesn't delete the photos/files on internal memory card) otherwise it will just bootloop. Are you able to see anything on the screen at all?
Click to expand...
Click to collapse
hi team xda developers. i am stuck in a loop with my note 2 N7100.
I did root successfully to install dn4 rom. then i tried installing dn4 rom with twrp 2.3, which was latest updated. but not successfull. it gave error status 7. then read on some forum that new version is needed, so I flashed twrp 2.7. This time the installation of rom went successfull. But after successfull installation when i click reboot, it boots and open twrp again. tried going back to 2.3, tried cwm. but Now it is booting only in recovery mode and I cannot go any further. Please help
I have also tried clearing cache after successfull rom installation
yassirlek said:
if u mean the officiiel firmware ! yes
Click to expand...
Click to collapse
Right okay, well in that case I don't think you'd need to do a wipe, just try flashing it like that and see what happens.
---------- Post added at 09:17 PM ---------- Previous post was at 09:15 PM ----------
AchalMaloo said:
hi team xda developers. i am stuck in a loop with my note 2 N7100.
I did root successfully to install dn4 rom. then i tried installing dn4 rom with twrp 2.3, which was latest updated. but not successfull. it gave error status 7. then read on some forum that new version is needed, so I flashed twrp 2.7. This time the installation of rom went successfull. But after successfull installation when i click reboot, it boots and open twrp again. tried going back to 2.3, tried cwm. but Now it is booting only in recovery mode and I cannot go any further. Please help
I have also tried clearing cache after successfull rom installation
Click to expand...
Click to collapse
You can use download mode and flash a stock rom and then try doing this whole procedure again. I believe you need to be on 4.3+ bootloader in order for it to work properly. Did you do a wipe data/factory reset before flashing the rom or not?
not done
Hi. Thanks for reply.
I flashed stock rom 4.4 from Samsung website. Then tried the whole thing again. It boots this time then displays new animated logo like note4. Plays the sound and then does not not further. I am now stuck on stock 4.4 rom
AchalMaloo said:
Hi. Thanks for reply.
I flashed stock rom 4.4 from Samsung website. Then tried the whole thing again. It boots this time then displays new animated logo like note4. Plays the sound and then does not not further. I am now stuck on stock 4.4 rom
Click to expand...
Click to collapse
Did you go into recovery and then do a wipe data/factory reset or not? If you didn't then try that and it should then work