Develop Bugs

Odd. New mail indicated. Can't see it.

I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.

Same problem
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!

chandalf said:
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
Click to expand...
Click to collapse
Are the extra emails in the inbox, or do you have a rule which applies a label to them and moves them out of the inbox?

Good suggestion.
I know in my case (I just checked) it wasn't labelled and wasn't due to skip the inbox.
I think I may have had this once before and it is rare. But it is strange.

Cleargrey said:
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Click to expand...
Click to collapse
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.

vivus said:
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
Click to expand...
Click to collapse
Yes, this happens from time to time. It's not a desire thing, it used to happen on my G1. I think it's normally a mail within a threaded mail that does it. Annoying but logging into the gmail website usually reveals the answer.

I had the exact same thing happen, not sure why it does it BUT i found the emails...
So SOLUTION/LOCATION of hidden emails are... in email app press menu, goto view labels and hit All Mail, this shows up the messages that didnt show up in the Inbox...
Hope this helps

Facebook synch issue - possible solution found!!!

Log in to your Facebook profile and go into your Profile settings and enter a location in your workplace. Now try synch'ing your FB contacts on your HTC.
Worked for me and hearing reports of it working for others also.

Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?

just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though

Vulpix said:
Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?
Click to expand...
Click to collapse
Yes.
I'd already set my employer in once before, but i deleted it earlier and re-entered it and my contacts suddenly started synch'ing again.

If only I could "like" this.

jaztim said:
just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though
Click to expand...
Click to collapse
Try re-entering the account under Settings>Accounts & Sync see if it helps

It helps, but can only sync part of my facebook contact..

SimonCraddock said:
Try re-entering the account under Settings>Accounts & Sync see if it helps
Click to expand...
Click to collapse
I did, as I had removed the account when it went wrong. still no phonebook synch.

I noticed when I flashed a new ROM that some facebook contacts were just missing when trying to link phone contacts to them. Others were there fine. I've since noticed that after a couple of days, some of those facebook contacts have appeared and I've successfully linked them to phone contacts. Others still aren't present. I'm presuming it's something at FB's end...

Just got this back from HTC Support..better late than never
We have been working with Facebook to determine a fix for your facebook problems. In the mean time, we have found that some customers have success when editing their work profiles on their Facebook page. If you have added a company and have checked the box next to “I currently work here,” simply add the City / Town of your office. This will allow for HTC Sense to communicate with Facebook without failing. I don’t want to reveal so much detail on my profile, is there another way? You can also delete the work information, and add it back after we have made the appropriate changes to solve this issue. What happened? There seems to have been a miscommunication between Facebook servers and your phone and that caused an inability to sync updates. Here’s the troubleshooting: Step Failure Action 1. User phone is connected to the internet. Connect phone to Wi-Fi or 3g internet 2. User has valid Facebook account Sign up for Facebook 3. User has Facebook work information. Make sure Work information has city / location, or remove Current work information. This should solve your problem.
Click to expand...
Click to collapse

My problem is I can't even open up friend stream. I get an "unexpected error" and it closes.

SimonCraddock said:
Just got this back from HTC Support..better late than never
Click to expand...
Click to collapse
Doesn´t work for me ...

[Q] Gmail Count Incorrect?

I'm using Zooper Widgets Pro for my homescreen, and all is going well, except my unread gmail count. It just says -2 no matter what I do. Any ideas?
I'm using a Samsung Galaxy Note II on Sprint, rooted, running ProjectAOSP 1.5

faile486 said:
I'm using Zooper Widgets Pro for my homescreen, and all is going well, except my unread gmail count. It just says -2 no matter what I do. Any ideas?
I'm using a Samsung Galaxy Note II on Sprint, rooted, running ProjectAOSP 1.5
Click to expand...
Click to collapse
clear data uninstall zooper and reinstall. this happens when you restore zooper from a backup app like titanium.

data issue
I still can't get data to work and my music is playing slow. It makes everything sound a few octaves to low.

JWhetstone02 said:
clear data uninstall zooper and reinstall. this happens when you restore zooper from a backup app like titanium.
Click to expand...
Click to collapse
@JWhetstone02
I didn't get zooper from a restore. I did fresh install but my gmail unread counter is having issue.
It did show 1 unread gmail buat actually I did have 3 unread gmails.

xperia.honami said:
@JWhetstone02
I didn't get zooper from a restore. I did fresh install but my gmail unread counter is having issue.
It did show 1 unread gmail buat actually I did have 3 unread gmails.
Click to expand...
Click to collapse
go to settings > app
clear data/cache
uninstall
re-install
if that doesn't fix the issue, I'm not sure. It cleared the 'incorrect count where I saw negative numbers' issue for me
EDIT: it could be how gmail organizes emails. if it is in my priority inbox and inbox it will count. sometimes if it is from 'social' or 'promotions' it sometimes counts.may have to deal with the built labels provided by google.
i count my emails like this:
Code:
you have $(#SUG#+#SUG1#)$ unread message$(#SUG#+#SUG1#)!=1?s$

JWhetstone02 said:
EDIT: it could be how gmail organizes emails. if it is in my priority inbox and inbox it will count. sometimes if it is from 'social' or 'promotions' it sometimes counts.may have to deal with the built labels provided by google.
i count my emails like this:
Code:
you have $(#SUG#+#SUG1#)$ unread message$(#SUG#+#SUG1#)!=1?s$
Click to expand...
Click to collapse
Last night (it's already morning in my timezone) I saw the counter was showing 2 unread messages. And yes, I do have 2 unread messages.
1 in Inbox and 1 in 'promotions'.
I think it's about update or refresh interval time. And it sure does took slooooow time.
I have several widgets on my homescreen. 1 for clock, 1 for battery status & weather, and 1 for notifications (miss call, unread sms, unread gmail, and next alarm)
All of my widgets, except the clock, is having trouble with update. They did update after I did 'Force Update' for several times. It's frustrating
Hope it will be solved in next apps update.

Anybody else's push email no longer working after the Pie update?

I use the stock email app and push email is no longer working at all since the Pie update was received as an OTA update and everything worked perfectly fine before.
I've double checked all settings on my exchange (via office365) email account to make sure that they hadn't changed and even deleted the e-mail account and recreated it to no effect.
I had to go out for a little bit this morning and whilst I was out I received 15 emails which all showed on the outlook client on my desktop PC, but not a single one of them had been pushed to my phone as they were received. On opening the stock email app the last synced time at the top was several hours ago and the only way that I could receive the messages was by doing a manual sync.
Has anyone else encountered anything similar since the update or has any idea on how to fix it as I rely on push email when I am out and about

yes. Same here. Updated last night and now it's not getting the push on e-mails from the Samsung Email app. I've rebooted my phone a couple of times. Still a problem.

Working OK with the Microsoft Outlook email app

Same issue here with both stock Samsung email app (Gmail account connected through IMAP) and Gmail app

The BlackBerry Hub app kept working after the Pie update on my S9. Must be specific to the Samsung email app.
Have you tried deleting and re-adding the account. Could be a setting that didn't carry over properly, since I'm sure, the email app itself was also updated.
Sent from my Amazon KFKAWI using XDA Labs

I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!

spud_work said:
I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!
Click to expand...
Click to collapse
Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!

ccr32 said:
Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!
Click to expand...
Click to collapse
Seems that I spoke too soon. Push was working with some limited testing confined from one other email account to the one set up on my phone, but the following day was still experiencing the same lack of sync issues, with a load of mails coming through once I opened up the email app, but not before.
Perhaps was working ok before while the phone was still relatively 'awake', but when left to its own devices starts to sleep the apps. There is no setting I can find in Pie to keep certain apps always awake, so not sure what to do here.

peak hours schedule
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.

Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Click to expand...
Click to collapse
How's it working so far?

So far it has been working stable for two days and nights

Mhilberd said:
So far it has been working stable for two days and nights
Click to expand...
Click to collapse
Does anyone have any other suggestions?
My push email didn't work with gmail with Oreo and still doesn't work with Pie. I have tried switching to the Samsung email client as well. It works properly if the phone has been awake within the last 30 minutes or so but after that it is back to taking 15 minutes or more(sometimes hours) for an email to arrive.
I have tried all of the suggestions in this thread, nothing made any difference.
So frustrating...

Make sure the OS isn't putting the email client to sleep to save battery.

Thank you!
I was getting frustrated and this seems to be working for me. :good:
Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Click to expand...
Click to collapse

Ads in the Samsung Calendar?!

I just had a calendar notification pop up that said "iPhoneX is Here!"
I clicked on it and it opened my calendar and sure enough there's this entry that I never made, and it repeats daily for the next 5 days.
I'm guessing this is a third party app and not Samsung. But I've checked permissions and none of my 3rd party apps have calendar permissions.
The only thing different that I installed from my previous phone is Blurams app for a security camera we purchased and Network Signal Info app.
Anyone know of anyway to figure out which app is pushing notifications to my calendar?

Gmail sometimes automatically adds things to your calendar from emails that you receive if they include a meeting invitation attachment. Check for a matching email in your gmail inbox/trash/spam

umaro said:
Gmail sometimes automatically adds things to your calendar from emails that you receive if they include a meeting invitation attachment. Check for a matching email in your gmail inbox/trash/spam
Click to expand...
Click to collapse
Good call, but nothing there. Just checked spam and trash.

I just got the exact same message and was wondering that too. I used to have a problem with my iCloud calendar on my iPhone x where people could just put random events on my iCloud calendar and they would appear and now it seems they can do the same thing with a Samsung calendar

Mr. Orange 645 said:
I just had a calendar notification pop up that said "iPhoneX is Here!"
I clicked on it and it opened my calendar and sure enough there's this entry that I never made, and it repeats daily for the next 5 days.
I'm guessing this is a third party app and not Samsung. But I've checked permissions and none of my 3rd party apps have calendar permissions.
The only thing different that I installed from my previous phone is Blurams app for a security camera we purchased and Network Signal Info app.
Anyone know of anyway to figure out which app is pushing notifications to my calendar?
Click to expand...
Click to collapse
Which calendar this message from? My calendar or google calendar?

I've been getting them too

torickray said:
Which calendar this message from? My calendar or google calendar?
Click to expand...
Click to collapse
The stock Samsung Calendar app.

I would flip if I had iphone advertising on my Samsung phone, seriously, but I don't see any advertising on mine, maybe because I went over all the menus and disabled all advertising, tracking etc. . Those are usually in privacy settings, or similar. If that doesn't work try to guess which programs could be doing this and limit all the permissions for them. Also you could create some throw away gmail account to register the phone, that nobody knows and you rarely get any emails.

That's not advertising from the app. Common sense would tell you that Samsung would not advertise for an iPhone.
There is a way that people can add events to your calendar without your permission simply by knowing your email address.
It is indeed coming from your Google account.
To prevent this you need to turn off the ability to accept events without confirmation or permission.
Here is a good resource.
https://www.theverge.com/2019/8/23/20829615/google-calendar-spam-events-sharing-email-how-to-stop

Mr. Orange 645 said:
The stock Samsung Calendar app.
Click to expand...
Click to collapse
Yes. But what calendar it link too? Did you connect to google calendar and the message is come from google calendar?

This sounds like a spam calendar event. I just had the same issue, but mine were all in Russian. If it is, where it comes from is if someone adds your email as an invitee, it will add to your calendar even without getting the email or replying. The setting that allows this has to be fixed on a PC web version of Google calendar.
Here is how to do that, but it doesn't deal with the events already there I think.
https://howtoremove.guide/remove-spam-in-google-calendar/
To mark an event as spam, I can not recall the exact steps, but it was something like in Google calendar on the phone, open the event without clicking any links. Hit the 3 vertical dots in the upper right. One of the options should be "mark as spam" or something like that. Or there might be "more actions" then the mark as spam option.
I can not find the original website where I learned that. But it fixed my problem since it blocked the spammer. There does not appear to be the same functionality in Samsung calendar, so try doing on the website version from a computer.

torickray said:
Which calendar this message from? My calendar or google calendar?
Click to expand...
Click to collapse
torickray said:
Yes. But what calendar it link too? Did you connect to google calendar and the message is come from google calendar?
Click to expand...
Click to collapse
Gotcha, sorry. Yes, it shows it came from my Gmail address (Google Calendar), but it's greyed out. And. You can't edit the entry, either. Just delete it.

DeeXii said:
That's not advertising from the app. Common sense would tell you that Samsung would not advertise for an iPhone.
There is a way that people can add events to your calendar without your permission simply by knowing your email address.
It is indeed coming from your Google account.
To prevent this you need to turn off the ability to accept events without confirmation or permission.
Here is a good resource.
https://www.theverge.com/2019/8/23/20829615/google-calendar-spam-events-sharing-email-how-to-stop
Click to expand...
Click to collapse
Common sense would tell you that I already stated I didn't believe it was coming from Samsung. Instated that in the very first post.
Thank you for the link, I'll turn that setting off.
My concern now is it isn't just me, it's others here. Somewhere along the line, someone has got a hold of our email addresses.

Mr. Orange 645 said:
Common sense would tell you that I already stated I didn't believe it was coming from Samsung. Instated that in the very first post.
Thank you for the link, I'll turn that setting off.
My concern now is it isn't just me, it's others here. Somewhere along the line, someone has got a hold of our email addresses.
Click to expand...
Click to collapse
Sorry if that came off rude I did not intend for it too. It just seemed like the discussion was going on a route that made it seem like it was the Samsung app rather than a Google calendar issue.
Well, truth be told I got one of these two days ago. The same exact one.
There are tons of breaches that have been happening in recent years. You can use https://haveibeenpwned.com/ to see if your email address was included in a breach. (This does not contain all recent breaches but it has a lot)
I also have noticed a crazy uptick in back to back to back robot scam calls. The other day (same day I got the calendar spam) I was at work and a client of mine and a customer of his all had our phones ring at the same exact time. They were all "Scam likely". While they were different incoming phone numbers it was literally at the same exact time. Things seem to have really kicked up a notch when it comes to spam. At least it seems so.

DeeXii said:
Sorry if that came off rude I did not intend for it too. It just seemed like the discussion was going on a route that made it seem like it was the Samsung app rather than a Google calendar issue.
Well, truth be told I got one of these two days ago. The same exact one.
There are tons of breaches that have been happening in recent years. You can use https://haveibeenpwned.com/ to see if your email address was included in a breach. (This does not contain all recent breaches but it has a lot)
I also have noticed a crazy uptick in back to back to back robot scam calls. The other day (same day I got the calendar spam) I was at work and a client of mine and a customer of his all had our phones ring at the same exact time. They were all "Scam likely". While they were different incoming phone numbers it was literally at the same exact time. Things seem to have really kicked up a notch when it comes to spam. At least it seems so.
Click to expand...
Click to collapse
Yeah I actually checked that site about a week or two ago. Was taking some training on internet sources in criminal investigations, and they showed us that site. My email address has been compromised like 14 times, LOL.
And YES to the robocalls!! I usually just hang up on them without answering. But the other day, as soon as I hit decline, it rang again. I mean IMMEDIATELY. Did it three or four times. That's a new tactic.
It seems like every time they say the cell carriers are cracking down on robocalls, they just increase. I can't even answer my ****ing phone anymore.

Thanks for the link to this thread. Yes I saw this in Samsung calendar this morning too. I have never seen anything like this in Google calendar and I don't have any spam emails that would trigger this.

Ive never seen this on any note phone I've had and dont see it now. Currently using just the stock Sammy calendar.
Ive had a few emails breached over time and that link above that tells you if your email addy has been comprised is a good resource. That said, even with a couple of my email addys breached ive still not seen this...

Just had the same thing. Never saw any spam emails with calendar invites, though. There were 4 events per day over 8 days.

It's a know issue with Gmail. Or "working as intended", really..
https://www.theverge.com/2019/8/23/20829615/google-calendar-spam-events-sharing-email-how-to-stop

It's so weird that it suddenly hit us Note10/+ users. Maybe a coincidence, but still strange. And yup, sounds like a spam email event. Spammers/scammers are useless wastes of air. ?