Just started to play some music the other day and noticed that my speakers are blown, has anybody had this issue?? Will Verizon/HTC warranty the phone for just blown speakers.
gist901 said:
Just started to play some music the other day and noticed that my speakers are blown, has anybody had this issue?? Will Verizon/HTC warranty the phone for just blown speakers.
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Click to collapse
if you purchased the device from Verizon you can def get a refurb warranty replacement, I highly recommended dealing with customer service rather than go to the store, (they can give u a new phone anyway unless within 14 days so it's a wasted trip)
1-800-922-0204, just press 0 until it asks for ur billing password and it'll bring you to a rep.
Will be no issues getting refurb with blown speakers.
If wasn't bought from Verizon then I'd call HTC see if they fix for free. I've never sent to HTC, only gotten refurbs from VZW, so no idea how HTC handles these things.
Best of luck!
andybones said:
if you purchased the device from Verizon you can def get a refurb warranty replacement, I highly recommended dealing with customer service rather than go to the store, (they can give u a new phone anyway unless within 14 days so it's a wasted trip)
1-800-922-0204, just press 0 until it asks for ur billing password and it'll bring you to a rep.
Will be no issues getting refurb with blown speakers.
If wasn't bought from Verizon then I'd call HTC see if they fix for free. I've never sent to HTC, only gotten refurbs from VZW, so no idea how HTC handles these things.
Best of luck!
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Click to collapse
Thnx andy for the info, will definately give it a go and see what happens.
By the way, I'm on Bone Stock 1.4.1 and loving every sec of it. Great work!!
thnx
I have had two different Ones blow speakers so far. I work in a metal fab/welding shop and the top speaker collects ferrous dust very quick. But, Verizon has sent me two refurb units with no problems. I ended up cutting a screen protector up to cover the speaker grilles and have had good luck since.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I've had the speaker issue. I believe that mine was also due to metallic dust exposure. Oddly enough, I haven't had a phone with that problem since the original Droid Incredible days. My Thunderbolt, Rezound, and DNA all seemed immune to any speaker distortion issues.
I bought my ONE through Best Buy, so I went through them instead of Verizon or HTC for a replacement/warranty. What a pain in the butt, they replaced it for free, but the replacement phone was refurbished and the screen is not level with the speaker grills. I am not thrilled with the build quality of the replacement, but at least everything works as it should.
I'm telling you, the screen protector with a few tiny holes poked in it is the trick! It does muffle the sound slightly, but the amount of metal that it keeps out is amazing. Just the amount of dust that finds it's way into my pocket is crazy.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Fix it with a magnet...
I've had this happen on multiple phones from my Inc 1 and up to my HTC One.
I take a magnet I've removed from an old hard drive, and then crank the music while moving the magnet around by the speaker openings. I always pull out some really tiny particles, and have fixed multiple speakers using this method.
Those that have gotten a refurbished device did you relock and return to stock before sending back. I'm having the same issue with my speaker and my headphone jack not working properly. Thanks.
I returned my phone's to the stock ROM, recovery and locked the bootloader but left them s-off when I returned them.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Related
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
I don't think we have two mics. I believe that the sensitivity of the mic is increased when in speakerphone mode.
Interesting, perhaps I have something stuck deep inside.
Or I have a setting snafoo, though I doubt it, since I have clean wipe flashed 4 roms in the past 24 hours.
Sent from my 1987 EpicBrick
Anyway to up the sensitivity manually until I can figure it out?
Sent from my 1987 EpicBrick
I had a similar (actually opposite issue) as the OP. When I was on speakerphone, no one could hear me. But when I held and spoke on the phone the traditional away (in other words phone up to my ear and not on speakerphone), then people could hear me. Tried reflashing EC05 then OTA to EI22 and that did not fix the issue. Determined it was a hardware issue. Ended up going to Sprint and having phone replaced (I had TEP).
I read recently, maybe today, that our phones have two mics. Unfortunately, I can't remember where I read that, so I can't back it up with a source! Based on the description of both of your problems, it seems logical that the phone has and uses two different mics depending on whether the user is in speakerphone mode or not.
This phone indeed does have two mics. The second microphone is used only for speaker phone, and is located in the right hand portion of the earpiece grille.
What's unfortunate is that although that mic is part of an array that includes the front camera and keyboard and is easily replaceable, the main microphone is on the board and requires the phone to be swapped.
Sent from my SPH-D710 using xda premium
MeetFace said:
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
This is actually a pretty common symptom of bad mics that come in to our store: no one can hear you talk or even yell, but for some reason, the mic will pick you up blowing in to it. I suspect its because your simply putting more physical pressure on the mic, but I've never been able to come to a good conclusion.
Sent from my SPH-D710 using xda premium
squshy 7 said:
What's unfortunate is that shield that mic is part of an array that includes the front camera and keyboard and is easily replaceable, the main microphone is on the board and requires the phone to be swapped.
Click to expand...
Click to collapse
partly correct- it's on the board with the keyboard, but not the camera, and doesn't require a phone swap. the circuit board can be replaced; i watched the tech replace mine, in store, in about 15 minutes. i was impressed they had the part in stock.
(no insurance, no cost either)
edscholl said:
partly correct- it's on the board with the keyboard, but not the camera, and doesn't require a phone swap. the circuit board can be replaced; i watched the tech replace mine, in store, in about 15 minutes. i was impressed they had the part in stock.
(no insurance, no cost either)
Click to expand...
Click to collapse
Ahh you know, your right (look at me, the tech forgetting what the internals of my old phone look like).
BOTH mics are on the keyboard array...it's sticky on one side, and adheres to one side of a gray frame that nestles the motherboard on the other side.
Either way, your correct, the mic is replaceable. Unlike every other phone i work on lol.
Sent from my SPH-D710 using xda premium
squshy 7 said:
This phone indeed does have two mics. The second microphone is used only for speaker phone, and is located in the right hand portion of the earpiece grille.
Click to expand...
Click to collapse
Sinced I sit the phone on its face so the speaker is facing me, that might be why nobody can hear me while I got them on speaker phone. Learn somthing new all the time here.
Ugh, sounds like ill have to send it in to Samsung again. I have squaretrade 2yr, perhaps ill wait a couple weeks until my year warranty is up with Samsung and have then take care of it.
Thanks everyone for your help.
Sent from my 1987 EpicBrick
MeetFace said:
Ugh, sounds like ill have to send it in to Samsung again. I have squaretrade 2yr, perhaps ill wait a couple weeks until my year warranty is up with Samsung and have then take care of it.
Thanks everyone for your help.
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
Hmm..i could possibly help you out?
I may have a couple of harvested parts at work, if i can spare one, i could possibly ship it to you...if you feel adventurous enough to take your phone apart. Following my instructions of course lol.
PM me if you want
Sent from my SPH-D710 using xda premium
This exact thing happened to me after toying around with voodoo sound.
Flash to stock and see if it fixes it. You will need to do this anyways for repair.
squshy 7 said:
Hmm..i could possibly help you out?
I may have a couple of harvested parts at work, if i can spare one, i could possibly ship it to you...if you feel adventurous enough to take your phone apart. Following my instructions of course lol.
PM me if you want
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Snap, I would totally be willing to do this, but I already sent it off. Plus, I still have 1 yr of accidental with SquareTrade.
digiblur said:
This exact thing happened to me after toying around with voodoo sound.
Flash to stock and see if it fixes it. You will need to do this anyways for repair.
Click to expand...
Click to collapse
Digi, I tried a couple different versions of CleanGB, which do not have a voodoo kernel, so unfortunately I don't think that will have the same result for me...at least, I surely hope not, haha, I just mailed it off to Sammy last night.
Everyone, thanks for your interest in helping me.
same proble with my phone
Hi friends
Same proble with my mobile,
What is solution for this ?
Kindly help.
squshy 7 said:
Ahh you know, your right (look at me, the tech forgetting what the internals of my old phone look like).
BOTH mics are on the keyboard array...it's sticky on one side, and adheres to one side of a gray frame that nestles the motherboard on the other side.
Either way, your correct, the mic is replaceable. Unlike every other phone i work on lol.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
MeetFace said:
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
My regular Mic went out. Sent mine in for repair and they replaced my Mic unit and it was fine.
sent from my ginormous Note II
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
I have 0 defects. My phone costed 549
Anyways call sammy and send it in for warranty
Yea I'd get a new one I paid $649 for mine and its perfect no problems at all!
Sent from my SGH-I747M using xda premium
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
CZ Eddie said:
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Don't be simple.
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
rpavich said:
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
Click to expand...
Click to collapse
Lol this is still by far the best phone I've ever owned, but it doesn't make up for bad quality assurance on Samsung's part. I'm going to get this replaced and hope the next one I get still underclocks and accepts kernels as well as the one I have now.
Yeah man, get it replaced. You got a dud. No issues I haven't caused myself here.
Sent from my SGH-I747 using Tapatalk 2
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
Click to expand...
Click to collapse
Sorry for being blatantly sarcastic but loose buttons, cover not seating properly, battery falling out, and cracks? Obviously it was damaged. Before you got it. Pretty sure I'd return a TV with a cracked screen right away before stating it was the worst build quality of any TV ever due to dead pixels and screen flickers and the picture going wonky. I mean, come on man lol. Those defects absolutely would have qualified.. had you reported it right away.
Sent from my SGH-I747M using xda premium
It as a fake!!! Even the spelling was wrong on the phone you bought!! :laugh:
So let me get this straight. It came with cracks and you didnt return it right away?
Sent from my SAMSUNG-SGH-I747 using xda premium
It came with crack I kept it and smoked it
Sent from my SAMSUNG-SGH-I747 using xda premium
I agree with the group consensus; is there any reason you're reluctant to bring it back? Do you feel guilty about dropping it or something? If not you should be on your way to the store and hope the phone gods have mercy on you since the 30 day return period is over.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned.
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Click to collapse
EddyVercetti said:
Lol this is still by far the best phone I've ever owned, ...
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Click to collapse
SOMETHING isn't adding up here.
rpavich said:
SOMETHING isn't adding up here.
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Click to collapse
LOL
Since you're pass the warranty buy a new back cover or a case like an Otter commuter, it will keep the battery and button in place...btw still dont get why you didn't exchange it if it came with a cracked back. Lets see pictures of all these defects!
Wow, I did a COMPETE work over on my phone when I was getting it, checked EVERYTHING, the sales rep was getting a little agitated, but I ask her, if she were spending $500+ on a phone wouldn't you check everything? She shut her pie hole quick, and had her get another one once. Oh well.
Unlike some of you, I actually have enough hand-eye coordination skills to keep my phone in my hand. Cases are bulky and for the clumsy. I am still under the one year warranty and the hairline cracks are only visible from one specific angle. They're really not bad defects, but they just add up and get annoying. I'm only asking if this is worth getting my phone replaced because I don't want to restore to stock for no reason.
Sent from my SAMSUNG-SGH-I747 using xda premium
....... again..... if it had these defects.... and they've "added up" to become annoying.... why exactly did you decide to wait 3 months to try to do anything about it?
And if you think that cases are "bulky and for the clumsy"... then the only cases you must see anywhere are OtterBox Defenders and such. Did you ever hear of TPU? next to no bulk added to the phone (about as thick as a DVD... roughly), and gives the phone a bit nicer feel in the hand. Plus makes it a LOT less slippery than with no case at all. I've never dropped a phone either, but i'm not the type that's willing to risk the off chance that something DOES happen that a little bit nicer grip could have prevented.
The only "issue" (if you can even call it that) that i have with my phone that you are also experiencing is the loose volume/power button... which i'm pretty sure EVERYONE is experiencing. They aren't screwed into the phone in any way. They are slotted in, as they are for just about every phone. Yes, they're slightly loose, but it's not like they're ever going to just up and fall out of the phone.
At this point i'm tempted to ask if the hairline cracks you speak of are actual cracks or if you're just seeing the brushed finish of the back of the phone (assuming you have the Pebble Blue)
Still... why did you wait 3 months? Especially with the battery issue and such. I can toss my phone onto my bed, cover or no cover, and it doesn't shut off cause the battery popped out of place.
I've worked in the wireless industry for over 10 years I've yet to see anyone keep a phone out of the box with parts literally falling off and out of the phone. Hell I've never seen that at all for that matter. I can guarantee you've dropped that phone and I doubt that stuff happened out of the box. You may be in the on year warranty but if it has that sort of physical damage good luck getting it replaced.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
The only audio problems I'm having is with Bluetooth streaming and cracking audio in certain apps. But this is a kernel issue since AOSP ROMs do not have the issue and the international model currently has the same problem.
NotATreoFan said:
The only audio problems I'm having is with Bluetooth streaming and cracking audio in certain apps. But this is a kernel issue since AOSP ROMs do not have the issue and the international model currently has the same problem.
Click to expand...
Click to collapse
I really hope HTC fixes it.. I will report when I come back from best-buy today.
Thank you.
Had an AT&T One and now have a Verizon one. My wife also has one. No audio/speaker issues with any of the three phones.
Haven't noticed any speaker or audio problems. Loudest phone, especially ringer I've had. Connected to car blasting Pandora without any distortion (with audio cable, not bluetooth)
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I have read one or two members has posted about cracking speakers I think both said top one. But havent heard anyone else. So doubt it wide spread. I never keep my vol maxed
Sent from my HTC6500LVW using Tapatalk
I haven't had the problem either it might just be some devices have defective speakers I even use mine full volume a lot and no problems with that either.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
patt2k said:
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
Click to expand...
Click to collapse
You might wanna search the forums. I've seen a few posts like this here and there. Might be of help.
My top speaker makes a crackling/popping noise at higher volumes. Going to try to do warranty replacement through HTC.
GrayTheWolf said:
My top speaker makes a crackling/popping noise at higher volumes. Going to try to do warranty replacement through HTC.
Click to expand...
Click to collapse
The blue htc one I had on one of my lines we replaced at best buy no issues this one works just fine.
Getting silver replacement tomorrow.
Will report tomorrow.
I had my first One blow the top speaker from a light drop. Was so garbled I could not hear a phone conversation. My replacement has serious popping and cracking at medium volumes now (no drops) but I can still hear in-call fine.
I work as a mechanic in a welding/fabrication shop so my speakers collect iron dust daily. I keep my phone in my lunch box and still get metal in it. I think the speakers are temperamental to ferrous dust and drops.
I also have read similar posts around the forums here about the top speaker popping.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
kdj67f said:
I had my first One blow the top speaker from a light drop. Was so garbled I could not hear a phone conversation. My replacement has serious popping and cracking at medium volumes now (no drops) but I can still hear in-call fine.
I work as a mechanic in a welding/fabrication shop so my speakers collect iron dust daily. I keep my phone in my lunch box and still get metal in it. I think the speakers are temperamental to ferrous dust and drops.
I also have read similar posts around the forums here about the top speaker popping.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ziploc that puppy at the shop!
Sent from my Nexus 7 using Tapatalk 4
dottat said:
Ziploc that puppy at the shop!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
I was considering cutting up some screen protectors and covering the speaker grilles and see how that works out. Otherwise, yes, a Ziploc it is!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
kdj67f said:
I was considering cutting up some screen protectors and covering the speaker grilles and see how that works out. Otherwise, yes, a Ziploc it is!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
whoops I forgot to update
So the blue htc one replaced by Best-Buy works just fine no issues at all.
Silver htc one replaced by verizon works just fine!
seems like 2 bad phones for 2 different people
I feel your pain !
patt2k said:
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
Click to expand...
Click to collapse
Hi there ! i picked up this phone October 26 2013 , replaced it november 23 2013 , and now again muffled crackling speaker , so sending it back for repair to HTC tomorrow March 18th ! Yup like the phone but , Come on HTC !!!!!!!!!!!!!!! Take care my friend :good:
ramvx68 said:
Hi there ! i picked up this phone October 26 2013 , replaced it november 23 2013 , and now again muffled crackling speaker , so sending it back for repair to HTC tomorrow March 18th ! Yup like the phone but , Come on HTC !!!!!!!!!!!!!!! Take care my friend :good:
Click to expand...
Click to collapse
Seriously. This phone is arguably still the best phone on the market. But the purple camera and fragile speakers are just silly issues plaguing users.
I never had any issues on my phone until I spill water on my phone. My friend told me let the cloth absorb the water and let it air dry. After that whenever I'm calling on speakerphone, there's a crumpling sound. However, if I'm listening to music, there are issues on it. Maybe it will improve once all the liquid dried out.
buenarc said:
I never had any issues on my phone until I spill water on my phone. My friend told me let the cloth absorb the water and let it air dry. After that whenever I'm calling on speakerphone, there's a crumpling sound. However, if I'm listening to music, there are issues on it. Maybe it will improve once all the liquid dried out.
Click to expand...
Click to collapse
You shouldn't use your phone for at least a week or so after you spill water on it.
My bottom speaker is noticeably louder than the top and at certain frequencies seems to buzz a bit (especially during speakerphone calls). It also doesn't seem to be as loud as it should during regular phone calls, but I don't know if that's just me. My camera works fine though so without a root method I don't feel the need to risk sending it in to HTC and getting back a locked phone. For now I'll just deal with it.
Crawshayi said:
My bottom speaker is noticeably louder than the top and at certain frequencies seems to buzz a bit (especially during speakerphone calls). It also doesn't seem to be as loud as it should during regular phone calls, but I don't know if that's just me. My camera works fine though so without a root method I don't feel the need to risk sending it in to HTC and getting back a locked phone. For now I'll just deal with it.
Click to expand...
Click to collapse
HTC won't touch the software if it is stock.
Just picked up my new M8 yesterday. After using it for a day I have noticed a crackling nosie coming from the top speaker, almost as if its blown. Is anyone else having this problem or am I just unlucky?
Mine does it on calls and not music
Sent from my HTC One_M8 using Tapatalk
Don't have a speaker problem but just noticed a defect on the top speaker right below the camera. The covering is coming off slightly and isn't level with the screen. You can tell the glue isn't very strong it pushes back in and then come s right back when you remove your finger. Gonna try to get it replaced from T-Mobile. You have 14days to get a replacement I highly recommend doing it if you're not satisfied.
Sent from my HTC One_M8 using xda app-developers app
No crackling on my speakers. I've heard several people having this issue with the M8 from other carriers. I would definitely take it back and exchange it.
Sent from my HTC One_M8 using Tapatalk
Yea thats what I figured I would do. I found a video on YouTube of a guy claiming a toothbrush could fix it, doesn't work! Now the only problem is finding a store in my area that has them in stock!
I just picked up mine yesterday and it has the same issue.
Sent from my HTC One_M8 using xda app-developers app
I'm glad to know its not just me! My friend has the Dev version and the difference between the two is very noticible. However it isn't terrible if the volume is under half, so until I can get a new one that's how its going to stay
Took mine back to the store. They tried the demo phone and got the same results. So I'm waiting on my replacement. Unfortunately if its the same, I might have to switch to the s5
Sent from my HTC One_M8 using xda app-developers app
The store you took it back to should issue the replacement
Sent from my HTC One_M8 using Tapatalk
They're waiting for another shipment. Both stores in my area sold out.
Sent from my HTC One_M8 using xda app-developers app
otariq said:
Don't have a speaker problem but just noticed a defect on the top speaker right below the camera. The covering is coming off slightly and isn't level with the screen. You can tell the glue isn't very strong it pushes back in and then come s right back when you remove your finger. Gonna try to get it replaced from T-Mobile. You have 14days to get a replacement I highly recommend doing it if you're not satisfied.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Same issue here, pretty annoying. Going to take it back later today, but not sure if I'll be able to get an exchange - as others have mentioned, most stores are sold out. Pretty lame of HTC, now I'll have $636 burning a hole in my pocket for the next week or so - 636 that could go towards an S5 or something. :/
---------- Post added at 01:35 AM ---------- Previous post was at 01:33 AM ----------
DEFINITIONOFREAL said:
They're waiting for another shipment. Both stores in my area sold out.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
I have about a dozen stores in my area, all are sold out. One guy told me they only got like 5 of them in, wtf.
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
soccerdude288 said:
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
Click to expand...
Click to collapse
Would you describe the defect as a constant metallic grating sound in the background of songs and whatnot?
soccerdude288 said:
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
Click to expand...
Click to collapse
Yeah I'm on my 3rd one and it finally seems to be OK. The hard part is finding a store that has them in stock or admits they have them when you tell them you want to do an exchange. :/
Anyways, one the sales guys told me they've had a lot of S5's coming back too, due to various misc issues.
aznsephyi said:
Would you describe the defect as a constant metallic grating sound in the background of songs and whatnot?
Click to expand...
Click to collapse
Ummm... i would put it very close to the noise my car speaker made when it was recently blown... Again only coming out of the top speaker when it was turned up. It just sounded like a rattle... The one thing that I really noticed it on was MKBHD's review on the Dot Cover Case. 10 seconds into him talking it had already sounded crappy. Thats the video I used to reference my new one.
soccerdude288 said:
Ummm... i would put it very close to the noise my car speaker made when it was recently blown... Again only coming out of the top speaker when it was turned up. It just sounded like a rattle... The one thing that I really noticed it on was MKBHD's review on the Dot Cover Case. 10 seconds into him talking it had already sounded crappy. Thats the video I used to reference my new one.
Click to expand...
Click to collapse
Yup, basically sounds like my problem. Looks like I'm going in tomorrow for an exchange. Thanks!
Speaker volume, troubleshooting steps?
I compared the speaker volume and quality of my HTC one M8 speakers with my Samsung note 2 and found out the volume level of both the devices was more or less the same, but the HTC offered a little more bass.
The sound is very less at 50% volume level and drastically increases after 80%-100%
I am not sure if the speakers of my device are up to the mark. How do you guys troubleshoot the speakers sound? Any specific method or just relying on ears?
tanmayrocks said:
I compared the speaker volume and quality of my HTC one M8 speakers with my Samsung note 2 and found out the volume level of both the devices was more or less the same, but the HTC offered a little more bass.
The sound is very less at 50% volume level and drastically increases after 80%-100%
I am not sure if the speakers of my device are up to the mark. How do you guys troubleshoot the speakers sound? Any specific method or just relying on ears?
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Ive just been going off of my ears... Again depending on what I was listening to it was sometimes hard to hear. But I used MKBHD's review of the Dot Cover case to go off of. I could tell in the first 10 seconds.
1 year warranty
Just wanna remind you guys that tmobile has a 1 year guarantee on any phone you purchase from them, so even if you're past your 14 days you can still call customer service and get them to send you a replacement. The only thing the 1 year warranty doesn't cover is physical damage like a broken screen/body or water damage. I've had tmo for over 10 years and have gotten a bunch of replacements on phones that developed issues.
I am having this crackling, popping, static annoying, irritating, hurting noise during call... actually mine is at&t.. I bought two of them and they had the same issue.. Also lot other issues highlighted in various forums (like bluetooth, battery life, etc)
I have already had to replace one pixel XL because of the ear speaker was so badly distorted that I could not hear well. Now on my replacement it happening again. I have had it for 3 months now. The only thing that has changed recent was the May security update but I'm not sure that would mess with the ear speaker.
Has anyone ever had this issue with the ear speaker. I have seen plenty of issues with the bottom speaker breaking up but not the ear piece. I really don't want to go threw the replacement process again
Sent from my Pixel XL using Tapatalk
I have a similar issue of slight distortion from earpiece and Bluetooth too.
It's noticeable especially coming from iPhone 7 and Samsung s8 that have high quality earpiece.
I bought mine few days ago second hand so I don't know if earpiece was like this from the start or broke down after an update.
I suppose we should wait till next update and see if it gets fixed
Στάλθηκε από το Pixel XL μου χρησιμοποιώντας Tapatalk
Flexia32 said:
I have already had to replace one pixel XL because of the ear speaker was so badly distorted that I could not hear well. Now on my replacement it happening again. I have had it for 3 months now. The only thing that has changed recent was the May security update but I'm not sure that would mess with the ear speaker.
Has anyone ever had this issue with the ear speaker. I have seen plenty of issues with the bottom speaker breaking up but not the ear piece. I really don't want to go threw the replacement process again
Sent from my Pixel XL using Tapatalk
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You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
chado006 said:
You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
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Based on how Google treated their Nexus 6P customers after the one year warranty ran out my guess is they will tell you you're screwed --especially if it turns out to be a widespread issue. The speakers on the Pixel XL are actually pretty terrible when they are working properly. The only thing I can suggest to the poster who is reluctant to RMA his phone again is to try a factory reset first. It's possible the audio drivers got corrupted at some point and that a factory reset would fix the problem.
chado006 said:
You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
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Yeah I'm worried about the after 1 year. And my 2nd replacement they just sent me has a bad GPS chip in it. I can't get any GPS location. I complied enough and asked to be compensated for receiving a defective device. Google offered me a refund for my original purchase price if I return the phone. I'm on the fence about what to do. I don't want to be stuck with a device I can't hear on after 1 year and really like this phone. I may just return it and hold it for the pixel 2 while trying to use a old device
Sent from my Pixel XL using Tapatalk
Flexia32 said:
Yeah I'm worried about the after 1 year. And my 2nd replacement they just sent me has a bad GPS chip in it. I can't get any GPS location. I complied enough and asked to be compensated for receiving a defective device. Google offered me a refund for my original purchase price if I return the phone. I'm on the fence about what to do. I don't want to be stuck with a device I can't hear on after 1 year and really like this phone. I may just return it and hold it for the pixel 2 while trying to use a old device
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That sounds like a good idea, actually because Google likely won't help you once the warranty expires. Given the recent history of problems with the Google devices going back to the last two Nexus models if you do buy a Pixel 2 you should seriously consider springing for the two year extended warranty. Your Pixel is no longer worth the original purchase price and will be worth much less still after the Pixel 2 comes out. If Google will refund your full purchase price just months before the Pixel 2 comes out that sounds like a too good to pass up deal to me.
I've had my Pixel phone for 3 months and I'm getting the distortion on the speaker. It's so bad I can barely hear people on the other end talking. My service provider is saying to bring it in for repair and it will be covered but I'm worried since I keep hearing of the same problem.