I've had my Cap Glide for about a year now and when I got it, I called AT&T and got an unlock code, so I could use it on T-Mobile. A few days ago, something happened and the phone was asking for an unlock code again. I called AT&T to get another code, but they don't do it over the phone anymore. Now it's done through their "unlock portal" website, which denied me twice to get another code.
I have looked through through XDA for ways to unlock it on my own, but without much success. Does anyone know of a way for me to unlock the phone simply for network use? The phone is not rooted or modified in any way.
Any help is greatly appreciated.
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So i just received the unlock code from at&t and id like to unlock the phone. but i dont have a non att sim. reason being, im going to try and get rid of the device and would like it unlocked prior. that way everything is done and they can just stick in there sim and go.
ive tried the few codes att gave me and no go.
all else fails i will just print out the text where at&t texted me the code. just would like it done before.
thanks in advance!!
You need a SIM from a different carrier to use that method. Also, check out this thread:
http://forum.xda-developers.com/showthread.php?t=2033225
I'll be in Korea for the next month, so I got my unlock code from AT&T. They actually gave me the code without any hassle (which was great!)
But when I use it after putting in a different non-AT&T SIM card, it gives me the message "Network Unlock Unsuccesful."
I have verified the code 3 times (and no, it is not the PUK code for those of you who think it might be).
One agent mentioned that my phone has a date (which is July 6th) that my phone can be unlocked afterwards. I got my phone in Thanksgiving so I don't see why there is an arbitrary date. Has anyone had this problem or is this just me?
Any help is GREATLY appreciated! PLEASE, I NEED MY PHONE!
Idk about using an unlock code, but read this read. I think it might help you out.
http://forum.xda-developers.com/showthread.php?t=2033225
Man, what a nightmare...
I moved from Vancouver to California in February, and I've been trying to unlock my phone from Wind ever since. They provided me with an unlock code that doesn't seem to work. Then, after waiting 30 days for them to get me a new code, they gave me the same one. At this point, I doubt that the code is a mismatch to my IMEI, but it's just not working...
Here's the facts:
I have a SGH-T999V running 4.4.2. When I put in the T-Mobile sim card that I'd like to use and then try to put in the unlock code, I get an error message saying that the unlock code was unsuccessful.
Here are the questions that I have:
Do I need to be on the Wind Network to have the unlock code work? I selected T-Mobile as the network operator ever since I moved down to California.
It seems like other people with my version of the phone have had similar issues...is there a solution to this problem?
Can the fine, fine people of this forum help?
This has been a problem since 4.3 with some Samsung devices. Only thing I can suggest is try regionlock away from chainfire to see if it will unlock, which is probably unlikely. Make sure you are on stock firmware with stock kernel
Andrew K. Sterling said:
Hi,
What message are you getting after inserting the code Wind provided?
Click to expand...
Click to collapse
Hi Andrew, it just says "Network unlock request unsuccessful."
I tried rooting my phone and using regionlockaway, which said that the patch was successful, but it seems that wasn't the solution.
It's pretty frustrating since I paid Wind for the unlock code, but it won't unlock my phone! Do you think that there is anything else I can do?
poageboy said:
Hi Andrew, it just says "Network unlock request unsuccessful."
I tried rooting my phone and using regionlockaway, which said that the patch was successful, but it seems that wasn't the solution.
It's pretty frustrating since I paid Wind for the unlock code, but it won't unlock my phone! Do you think that there is anything else I can do?
Click to expand...
Click to collapse
Only other thing is to contact Samsung, since it seems to be a Samsung issue at this point
serio22 said:
Only other thing is to contact Samsung, since it seems to be a Samsung issue at this point
Click to expand...
Click to collapse
Welp, I'll give it a try, but I've seen in other posts that people have been given the runaround by Samsung, who say, "This is because of how Wind locked your phone, can't help you."
I'll update this post with my progress, in case other people are having the same trouble.
Ok ill try and be brief regarding the issue im having...i bought a t mobile m8 off CL. Took it home unlocked the bootloader, rooted, and flashed viper rom. it wasnt until after I had done all this that I noticed the phone is actually s-off. Amyways, i got the phone for my wife to use on her metro pcs account. I found a site online and ordered the unlock code for it and received it 10 min later. I proceeded to put her metro sim in the phone expecting to be prompted to enter the unlock code but I never got the prompt. After that I spent the next 24 hours on the internet tryin to figure out wut to do. I wasn't sure if that meant that the phone is already unlocked or not and dont really know how to check that. I do know that when i put the metro sim in and set the proper apn i can't even get calls and text's to work. I get not signal of any kind, nothin. Nothing i tried produced any results. At this point I have gone back to bone stock kit kat, no root, and bootloader relocked. That didnt accomplish anything either. So basically Im wondering if anyone knows why Im not being prompted for the unlock code, if there is a way to check if the phone is unlocked other than putting a different sim in since we only have the metro one, and how to I get this phone activated and recognized on metro since I know ive put in the correct apn.
I tried to be brief but failed miserably. Any help at all would be phenomenal. Thank u!!
I called and got my phone's unlock codes (domestic) however Sprint declined to provide how to unlock instructions. told me to go to my future carrier and give them the unlock code.
I called T-Mobile current provider and they told me... no Sprint can unlock and TMo, doesn't know how.
so I am stuck with legitimate Sprint unlock codes... and no idea how to use them.
Someone knows how this works here or it's better off just flash customs rom and unlock XDA way?
Thanks,
When you insert another carrier's SIM (in this case, T-Mob) it should ask for the code, then you just enter it.
Custom ROM isn't going to help you unlock the SIM, nor is there a working "hack" to do so without a code.
Thanks for your reply,
I've tried ATT, TMO sim and the phone does not ask for sim unlock code... it just says contact customer care.
or if someone knows how to get the phone to ask me for SIM/UICC unlock code... some hot keys to press, that can help too since I have the codes from Sprint.
**i am also reading about Sprint Sim unlock on One M8, so complicated!!!**
If you talking about the following mods, they are for unlocking the bands, which AFAIK is not the same as SIM (subsidy) unlock:
http://forum.xda-developers.com/htc-one-m8/general/unlock-bands-qualcomm-device-phone-t2880239
http://forum.xda-developers.com/htc-one-m8/general/how-to-convert-cdma-m8-sprint-vzw-gsm-t3303812
yeah, can't find a way to unlock sim to use w/ T-mo ATT. strange... I have the codes from Sprint and no one's done it? good thing I got HTC 10 factory unlocked this time no such problem later on