Related
Hi
My gnex makes cracking sound when grabbed.
The sound is only coming from the left side about 1.5cm below volume rocker. There is no movement of any parts of the phone just that frigging sound.
Now should I send it for replacement/repair or just live with it? Its £500 phone and something like this happening after a week of usage?
Edit:
videos here
http://www.youtube.com/watch?v=QxGhlnRCneY
http://www.youtube.com/watch?v=LTdU5voC7kY
Sent from my Galaxy Nexus using xda premium
Replace. One week is unacceptable. This phone seems to be having a lot of quality control issues.
Sent from my SPH-D700 using xda premium
Did you try removing and replacing the battery cover? It might not be in properly?
I got mine yesterday and have noticed that the back cover has a bump in it, as if its not sat down correctly,in the same place as the OPs phone, iv taken the back off and back on again so many times to try to get it right!!!... doesn't want to know...not sure if its the cover or the phone....its going back tomorrow...not good for a £500 phone....hopefully I'll get a good one...
Sent from my Galaxy Nexus using xda premium
MattSkeet said:
Hi
My gnex makes cracking sound when grabbed.
The sound is only coming from the left side about 1.5cm below volume rocker. There is no movement of any parts of the phone just that frigging sound.
Now should I send it for replacement/repair or just live with it? Its £500 phone and something like this happening after a week of usage?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same issue. I thought it's just the way it is on this phone, the back cover is really cheap.. I can even see a very small bump on one side.
The problem is that this is happening even without the cover on the phone. I take the cover off from the phone and press on the side of it I can still here cracks. There is so many things I love about this phone, dictation or the screen or the actual size and thinness of the phone. Unfortunately samsung is making their devices from really thin and cheap plastic. Have the same problem on my samsung galaxy tab 10.1 on the back cover. it feels like the back cover is going to come of the device. The only reason I didn't return my galaxy tablet is because I got the free cover with it which means I don't really feel the back.
Unfortunately due to lack of the covers for samsung galaxy nexus I cannot resolve this issue that way which will be satisfactory for me. ps I just said the above text, I love this phone
Sent from my Galaxy Nexus using xda premium
macfre said:
I have the same issue. I thought it's just the way it is on this phone, the back cover is really cheap.. I can even see a very small bump on one side.
Click to expand...
Click to collapse
Hmm i definitely don't have that on my GN. Where abouts is the bump?
kam187 said:
Hmm i definitely don't have that on my GN. Where abouts is the bump?
Click to expand...
Click to collapse
Bottom left. Left to the "SAMSUNG" logo, where back cover joins with the rest of the body.
EDIT: I've just attached picture of that bump.
macfre said:
I have the same issue. I thought it's just the way it is on this phone, the back cover is really cheap.. I can even see a very small bump on one side.
Click to expand...
Click to collapse
macfre said:
Bottom left. Left to the "SAMSUNG" logo, where back cover joins with the rest of the body.
Click to expand...
Click to collapse
Hmm Nothing here. I ran my finger all the way round where the battery cover joins the body and its flush all the way round.
I just removed the battery cover and put it back on, and still couldn't reproduce it. I did notice tho putting the cover back on is not really straight forward. if you're looking at the back of the phone:
- There's two tabs at the bottom of the cover which need to slide in - cover pushed downwards into the body.
- Theres a tab on the right which has to be slid in towards the right.
- There's a tab on the left which has to be slid in downwards.
Trying to do all three at the same time is a bit weird. I find putting the bottom right tab in and he right tab in together, then slightly bend the battery cover to slide the bottom left and left one in. Then push the rest down. If you don't slide the tabs into where they slot in, you can't push them down properly afterwards.
i thought 5 year olds knew how to put battery covers on
it comes off top to bottom, so when you go back to put it on, snap it in bottom to top
kam187 said:
Hmm Nothing here. I ran my finger all the way round where the battery cover joins the body and its flush all the way round.
I just removed the battery cover and put it back on, and still couldn't reproduce it. I did notice tho putting the cover back on is not really straight forward. if you're looking at the back of the phone:
- There's two tabs at the bottom of the cover which need to slide in - cover pushed downwards into the body.
- Theres a tab on the right which has to be slid in towards the right.
- There's a tab on the left which has to be slid in downwards.
Trying to do all three at the same time is a bit weird. I find putting the bottom right tab in and he right tab in together, then slightly bend the battery cover to slide the bottom left and left one in. Then push the rest down. If you don't slide the tabs into where they slot in, you can't push them down properly afterwards.
Click to expand...
Click to collapse
Yeah, that bump comes from not putting the back on properly - I've done that once
suffeks said:
i thought 5 year olds knew how to put battery covers on
it comes off top to bottom, so when you go back to put it on, snap it in bottom to top
Click to expand...
Click to collapse
lol not trying to be patronising! But its not actually as simple as bottom to top, or you'll probably break the tabs!
what I meant is not the actual battery cover, is the frame around a phone that is making a cracking sound and its located roughly about 1.5 centimeters below volume rocker. Basically its normally were you would hold the phone
said by my Galaxy Nexus using xda premium
macfre said:
Bottom left. Left to the "SAMSUNG" logo, where back cover joins with the rest of the body.
EDIT: I've just attached picture of that bump.
Click to expand...
Click to collapse
MattSkeet said:
what I meant is not the actual battery cover, is the frame around a phone that is making a cracking sound and its located roughly about 1.5 centimeters below volume rocker. Basically its normally were you would hold the phone
said by my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The bump is definitely due to not putting the cover on properly - I just tried it now. (the left clip needs to be pushed into the phone and then slide downwards to latch on).
But the cracking sounds definitely seem like an issue with your nexus. I just squeezed all the way round the housing, with cover on and off and I dont have any cracking sound at all.
I would send it back for a replacement, who knows it might get worse, or have a broken housing inside.
lol people not putting the back cover on properly.
lol.
hahaha
lol.
Your holding it wrong. LoL
Seriously though that creak would drive me crazy. Its not that heavy so there is no reason to stress the body.
My Transformer will creak if I hold it with one hand while picking it up because of the weight. Perhaps it wasn't sealed properly?
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
post updated with videos
Naths said:
I got mine yesterday and have noticed that the back cover has a bump in it, as if its not sat down correctly,in the same place as the OPs phone, iv taken the back off and back on again so many times to try to get it right!!!... doesn't want to know...not sure if its the cover or the phone....its going back tomorrow...not good for a £500 phone....hopefully I'll get a good one...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Not sure if you have a specific problem but I have noticed the best way to put the back on in general is to start at the bottom and make sure you click every one on your way to the top.
So fresh out of the box, the bezel on my Note 2 is a bit scratched, like someone took a fine blade and scraped into the inside of the bezel in a few spots. You can see it to the right of the button and in the corner. Kind of annoying. Anyone else seeing anything like this?
Absolutely not to be honest. Sorry.
Sent from my SPH-L900 using xda premium
Off topic, what camera are you using to take those pictures?
Sent from the second version of a hefty "Note" pad.
Oly XZ1. $200 on Amazon right now. I highly suggest picking one up. Those aren't even my best effort. I took some pics of surgeries today that put my Powershot S100 to shame. f/1.8-2.5 with a real nice sensor. If you don't care about movies on it, it's tough to go wrong.
I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2
To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..
deflon said:
I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I have a sixer and a laker on my volume up/down button.
leedawg said:
To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..
Click to expand...
Click to collapse
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.
Same on my phone.
I thought it was only me!
Same here. Maybe it was just a handling issue for some scattered ones. Just a bit bummed as my original was overnighted, but now I have to wait 3-4 days. I'm not using it since I don't have a case and don't want to take a chance on it getting damaged somehow to where they think I did something to the phone. So I'm back on the S3. And MyBackupPro worked well for just backing up all my apps, SMS and logs and just restoring onto the Note. So that's a little comforting moving forward.
dbpaddler said:
That's weird. I have a sixer and a laker on my volume up/down button.
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.
Click to expand...
Click to collapse
I totally understand I'm the same way i am the same way.. I like my study to stay in great condition as well.. i say send it back...
I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium
Subiegsr said:
I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I already have the return kit coming. Unfortunately, Sandy will probably cause it to be delayed.
Just got back from exchanging mine due to major imperfections in display and minor scratching on bezel.
On display the brushed grey color applied was not lined up thus making viewing area look crooked , Left side had 1/8 + inch / right side had less then 1/16 inch reveal.
Picture below is how its supposed to look which my 1st looked nothing like.
Also menu button light transparency was hindered creating jagged look due to brushed grey color not having clean lines < Very annoying to say the least , When soft key lights turned on it became my focus.
Basically the display was a mess not worthy of 225.00 contract buyout / 300.00 device cost so I had no choice but to attempt swap.
Bezel had minor nicks nothing major but could be seen.
Display units had same thing going on but not as bad so my chance of successful exchange were pretty slim but thanks to a very nice sprint store rep exchange was allowed.
She had not units in stock but let me know when they arrived one would be held for me.
An hour later I get the call swap took place and I'm now typing on perfection thanks to Sprint store rep Lisa.
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
Click to expand...
Click to collapse
you sure you have the case completely snapped in?
Tidbits said:
you sure you have the case completely snapped in?
Click to expand...
Click to collapse
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button
AznDud333 said:
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button
Click to expand...
Click to collapse
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.
AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
Click to expand...
Click to collapse
Definitely do, been having the issue for a while. ..
Tidbits said:
you sure you have the case completely snapped in?
Click to expand...
Click to collapse
Tidbits said:
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.
Click to expand...
Click to collapse
im talking about the battery cover, not the case lol
mine has creaking near the speaker only on a certain spot its not that bad
Nope, mine does not either. Don't you hate it when you like your phones flawless then you find something minor that really isn't a big deal..... but drives you crazy? LOL
Sent from my SGH-T889 using xda premium
Mine is bad near the led for the camera
Sent from my GT-N7105 using xda premium
My mom's Gnote 2 on AT&T does this as well. Its annoying, but I think they all do this to some extent. If you take the battery door off it doesn't do it. But when you place the device to your ear for calls you can hear the creaking.
Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).
I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?
farfromovin said:
Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).
Click to expand...
Click to collapse
Jajaja same here. Right behind the volume buttons. Was not successful with the wireless charging. I think with time or exsecive on/off its bound to happen on a plastic cover. It's flimsy on its own but on the phone, I'm surprised how sturdy it is.
Sent from my SGH-T889 using Tapatalk 2
The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.
MattMJB0188 said:
I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?
Click to expand...
Click to collapse
Never had that issue with the SIII, but it is an issue with the Note II. Samsung was no help and doesn't have the T-Mobile version in stock yet. A rep told me "this is the first we are hearing of this issue".
Fedway said:
The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.
Click to expand...
Click to collapse
I got a flip cover, but it's hard to use the phone 1 handed... when you pull it out, you need to flip the flap without dropping the phone... and then it kinda hangs there uselessly unless you fold it behind the back which feels weird... I don't know, it looks sleek as heck, but more annoying than useful IMHO
In any case, I'm using my Nilkin case with my Note II and with that I don't hear any creaking because it's a hard shell case, actually makes the phone feel better in the hand (I swear Samsung wants us to drop the phone by making the largest, most unwieldy phone and then putting it into a glossy, plasticky and slippery frame. Sheesh, why can't they take a note from HTC and put some rubberized plastic on it? At least it'll be more scratch resistant.
My back cover and case creak, so annoying! Hope to see some replacement back covers with NFC soon to see if I can fix this...
figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.
bezel loose?
AznDud333 said:
figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.
Click to expand...
Click to collapse
So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.
parham.derick said:
So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.
Click to expand...
Click to collapse
Mine is as solid as day 1
Same problem here.
Sent from my LG-LS970 using xda app-developers app
I've noticed this too but after putting my diztronic case over it, the creaking stopped.
My phone rattles when a tap my fingers next to the lens or put the phone down. No creakng yet.
Sent from my Nexus 7 using xda app-developers app
Ive noticed mine on the camera. Whenever i try to tap the back of the phone, it seems like its not perfectly fit or something.
Sent from my LG-LS970
They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium
kc_exactly said:
They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...
Mine is also doing that. Just started to notice it today. Kinda makes my opinion of the build quality a little less. But still love the phone. Minus the messaging bug. LOL.
Sent from my LG-LS970 using xda premium
If I use my shoulder to hold the phone to my ear I get a creaking sound too. That's the only time I've heard it though. I imagine it has to do with the glass back.
Here, too. It's the camera side, right below it, that creaks. Fortunately, it's only noticeable when I deliberately squeeze it.
Sent from my LG-LS970 using xda app-developers app
solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?
Hey, so I just noticed that if I flip the phone over and orient it so the camera is on top, then it will creak when I push on the left side. You can also see the casing move in slightly. It's almost as if it's broken somewhere but you can't see any crack.
I thought the people at Best Buy had said the back was glass but it's looking more like cheap plastic at this point. Is it different on AT&T maybe?
parham.derick said:
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...
Click to expand...
Click to collapse
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?
cthedogg said:
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?
Click to expand...
Click to collapse
The replacement screen was $130 went with 2 day shipping (Digitizer/LCD Assembly). Just the digitizer was only $60 but it's a good thing I went with the whole assembly because when i was trying to pull the glass out of the housing some of the shards came off by themselves, and revealed that LG "fusing" the glass to the lcd is literally glue covering the entire LCD making it damn near impossible to just replace the digitizer and make it look nice.
Also a few warnings to those disassembling their phones:
1) The battery isnt solid, more like cased in an extreemly soft metal so it will dent if not carefully removed (it's glued into the housing)
2) The chrome edge dent's very easily, have a small ding where i got impatient, TAKE YOUR TIME!
3) When removing the back cover don't cross over the volume rocker, power button, or USB port with the spudger. for the top of the back removal gently push the back cover forward dont try to shove your spudger in their, it wont work lol.
I'm going to be doing a full disassembly guide that's a lot easier to follow than the "engrish" version korea put out for us english speaking techs when my new roll of 3m tape comes in. =P
This cracking is caused by a small piece of sticky under the back cover you can either remove the sticky or ad some more this would prevent the cracking...
I posted a service guide here on XDA search my name for it... It will show how you can remove the back cover... just when taking it off remember the back can crack easy and the plastic can ding or dent rather easy and make sure you don't mess up the power button or the volume buttons
ruthlessbeatle said:
solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?
Click to expand...
Click to collapse
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
xxjrsmith3xx said:
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
Click to expand...
Click to collapse
i would bc of the dust!
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
aznmode said:
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
Click to expand...
Click to collapse
Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
xxjrsmith3xx said:
Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
Click to expand...
Click to collapse
That's probably gonna depend on the sales rep. Some will probably think you're too picky or they will understand and give you another. Also I assume they would lose sale on the other since it's been opened. But it's always worth a try. If you return it for a refund they would lose a sale as well. Good luck.
Sent from my SGH-M919 using Tapatalk 4
I had a problem with my mic on the first day I got it and they didn't give me any hassel. But I too am getting minor dust around the top near the reciever. My home button moves too but it's not too bad it does go a bit diagonal from time to time. Still love this phone though!
Sent from my SM-N900T now Free
Gap around the glass has been mentioned on here before. Expansion and contraction prevents glass cracking according to another forum member. My home button is good. With all these manufacturers tolerances I'm hesitant to swap units as the next one may have another quirk that I won't be able to live with. Cue my old Galaxy S4. Verticle lines down screen noticeable on grey backgrounds in low light. Swapped that unit 2 times. 3rd unit was same. However wife's s4 was perfect.
Sent from my SM-N900T using Tapatalk 4
So i went today and guess what... same thing gap on the side, button moving up and down they didn't want to give me another phone because they "didn't" have any more in stock which is a lie they had more they just lose sale if they open another phone, guess i have lots lots of bad luck...
Got a replacement yesterday and this one deosnt have a huge gap on top. Even all the way around.
Sent from my SM-N900T using Tapatalk
Mine doesn't have to gap but I also noticed the button moving up and down on the right side
Sent from my SM-N900T
Something that, as a phone tech, I feel the need to explain- it is NORMAL for buttons to wiggle. It is NOT a defect and NOT a reason to exchange the device. You are not going to find one that doesn't have at least some degree of movement, just due to the way these phones are constructed. The button itself is just a little piece of plastic & silicone that is aligned with the hole in the screen before the whole unit is assembled. It is not actually attached to anything, it is free-floating inbetween the digitizer and the board underneath. Even if you manage to get one that doesn't wiggle, it will eventually start to wiggle the more you use it as the materials relax.
I agree. But I think the problem is the hole is bigger than it should be so the buttons have a lot of room too move around compared to the s4. Thats just how it is on this phone. Take it or leave it. The glass is a different story as it can be off centered when put on.
Sent from my SM-N900T using Tapatalk