Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
I did a completely clean wipe and installed CM7 Final and I am still having the same issue.
I have tried:
1. Fixing permissions
2. Clearing the data for the Camera App through settings->applications and also through Titanium Backup
3. Deleting the Camera App through Titanium and reinstalling CM7 Final
4. Installing a new kernel (SZ)
5. Switching back to a Sense ROM (camera was still FC'ing)
6. Un-rooting my phone AND hard resetting the stock ROM
and NOTHING has worked. I NEED my camera, it's one of the main reasons why I love my phone so much!
I'm on HW004 which I suspect has something to do with this all.
I took this into the Sprint store the last time this happened and they told me that they "replaced the camera application" but I'm not sure if that's entirely accurate.
I would normally take this into the Sprint store again but it's very difficult for me to get there (I'm a college student without a car) so I'd prefer to find a way of fixing it without having to bring it in.
Anyone have any ideas???
andrewkariana said:
Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
Click to expand...
Click to collapse
If you've wiped and flashed to a different rom, unrooted your phone and did a hard reset of the stock rom and THIS PROBLEM IS STILL PRESENT?.....Then I hate to tell you dude....you don't have a software problem! You need to find a way to the sprint store OR call customer service and go through the whole technical support crap and have them send you a replacement phone or something. It sounds to me like something messed up your camera to where it won't work any more.....maybe you dropped it or something...spilled O.J. on it or something.....Aliens messed around with your phone and are now laughing at you......SOMETHING WENT WRONG WITH YOUR CAMERA and it isn't anything involving software like the camera app!
Here's the info for HTC
http://www.htc.com/us/support/hotline
Here's the info for Sprint
http://www.sprint.com/contactus/
GOOD LUCK!!
Hi, thanks for trying to help, please, anything would make me happy. I'm really desperate for a response.
I'm at the end of my rope. I don't know what else to do, I kind of really need the back camera on my phone and I can't afford to buy a new one.
I'm running an ATT GS3 with Liquid Smooth 4.2.2, correct GAPPS and everything. This incident happened under another ROM, Illusion.
My camera started to slow down and my viewfinder would drop to ~10 FPS when taking a picture. Thought it was weird, didn't think much of it. Couple days later, I can't access it at all. I'll try accessing it through different ways like different camera apps and Snapchat, but it either closes or shows a black screen. My front camera still works, however.
I cleared dalvik, wiped everything down, and rebooted. Nothing. When I open the camera, the functions boot up and I can swipe to show options for a split second, then it's black and I get the message "Unfortunatly, Gallery has stopped.". Then I flashed back to my first Stock Touchwiz backup. Same thing. I tried a different ROM, Liquid Smooth. Same deal.
Otherwise, I've tried clearing the cache, data, force closing, disabling of the gallery app. I've removed the SD card and tried deleting everything displayed in Gallery. Nada. Still get this error.
I've tried researching this and I haven't had any sucess. Please, PLEASE help me. I'm pulling my hair out at this, I don't know how else to beg over the internet. ANYTHING
Bosssauced said:
Hi, thanks for trying to help, please, anything would make me happy. I'm really desperate for a response.
I'm at the end of my rope. I don't know what else to do, I kind of really need the back camera on my phone and I can't afford to buy a new one.
I'm running an ATT GS3 with Liquid Smooth 4.2.2, correct GAPPS and everything. This incident happened under another ROM, Illusion.
My camera started to slow down and my viewfinder would drop to ~10 FPS when taking a picture. Thought it was weird, didn't think much of it. Couple days later, I can't access it at all. I'll try accessing it through different ways like different camera apps and Snapchat, but it either closes or shows a black screen. My front camera still works, however.
I cleared dalvik, wiped everything down, and rebooted. Nothing. When I open the camera, the functions boot up and I can swipe to show options for a split second, then it's black and I get the message "Unfortunatly, Gallery has stopped.". Then I flashed back to my first Stock Touchwiz backup. Same thing. I tried a different ROM, Liquid Smooth. Same deal.
Otherwise, I've tried clearing the cache, data, force closing, disabling of the gallery app. I've removed the SD card and tried deleting everything displayed in Gallery. Nada. Still get this error.
I've tried researching this and I haven't had any sucess. Please, PLEASE help me. I'm pulling my hair out at this, I don't know how else to beg over the internet. ANYTHING
Click to expand...
Click to collapse
flash a new completely different stock rom not your back-up, wipe everything again before flashing, after you are done reboot and see if that helps
if it does not go back to samsung stock firmware (use odin) and remember to factory reset the phone before you do it
and am 99% sure that everything is fixed and everything goes back in-order when you go back to stock firmware.........hope that helps
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact
So last night I came home from work and was going to take a picture of my daughter but the app kept immediately crashing. I used it just fine earlier in the day.
The weird thing is that it also does this in safe mode. But Open Camera works just fine; but I need that burst functionality. I just want the app to work and I'm clueless what to do.
Are you running rooted or no rooted? Tried resetting the camera app through Application settings? Wipe all data etc
Not rooted. I uninstalled updates and still does it. I haven't find a factory reset yet as if I do that I'll just root.
I was hoping it was an easy fix.
..
I randomly get this when I open my camera app
Same here, does anyone have a way to fix it?
This is an odd issue I've been having with my Note 10 plus.
Used the 3d scanner before the September patch and it worked fine, but I don't remember using the app since the patch. Now when I try to launch the app, it loads for about 5 seconds, and then crashes. I get a message on the bottom of the screen that says "Couldn't open 3d scanner. Try again."
I've tried so far:
Clearing cache and wiping data for app
Rebooting phone
Uninstalling and reinstalling app
Clearing phones memory, cache with device care app
Googling (no specific results)
Other than wiping my phone or clearing my phones cache from recovery mode, I'm at a loss. I can't justify the hours lost resetting my phone (500+ apps) and don't remember the risks of wiping phone cache
There is no or negligible risk of wiping cache
OK, try wiping the cache. If that doesn't work, backup all data and try a factory reset.
If that doesn't work there may be a problem with the 3D camera on the back which will be a warranty repair. As Samsung wipes the phone as soon as they get it, privacy issues, you would still need to backup before you do that anyway...
You could also try the test mode you access by the keypad but I'm buggered as to what the code is, someone else may be able to tell you...
Good luck...
What app are we talking about here?
pump142 said:
What app are we talking about here?
Click to expand...
Click to collapse
3D scanner in Bixby vision...
This app sux anyway... really needs a fix, it bugs all the time and all you get is pictures of textured potatoes at best.