People can't hear me on a call - T-Mobile Samsung Galaxy Note 3

Hi, I have a tmobile note 3 on att network. Phone has been great no problems at all. suddenly a few day a go people can't hear me. If I put the phone in speaker is all good. I did a factory reset and nothing. Has anyone experienced this issued or have any idea on how to solve it. Phone is stock no root or roms.
Thanks..
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Sounds to me like you may just have a defective mic. I would take in for an exchange. You can call the person in the store to prove it if they ask.
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Related

Phone ear speaker crackle when on a phone call

I just got my N2 friday and I notice when Im on a call now that the ear piece sounds like it crackles a little bit. Is anyone else have this issue?
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Kingdombuilder said:
I just got my N2 friday and I notice when Im on a call now that the ear piece sounds like it crackles a little bit. Is anyone else have this issue?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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I had this happen when i made my first call. But the service where I was was not the best. As of yet, I have not had another issue with it.
PSullivan said:
I had this happen when i made my first call. But the service where I was was not the best. As of yet, I have not had another issue with it.
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You got 14 days. Take it back and get a fresh one.
I think its related to the service not the device.
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I get the crackle or pop every time the speaker on the back turns off and on. Like during touch sounds. Ill take it back and get another one before my exchange days are over so I get the freshest shipment of devices
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I get crackles when I'm on a call using my bluetooth headset. This is bad.
I had this happen to me last night while I was on a call. I turned it into speakerphone and it stopped even when I flipped back to the headset it was gone. I am definitely going to be taking it back for a new one if this happens again.
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My Bluetooth is acting funny.

Ok Sorry if this has been posted. I searched but it was from the app and i didn't see anything.
When on a call using my Bluetooth sometime's I lose the ability to hear the other person. They can still hear me though. Disconnecting and then reconnecting the ear piece fixes it for awhile. I have replicated this issue with both my lg ear piece and my Motorola ear piece. I am stock rooted. Am I missing a setting or might this be a radio thing.
Used both these ear pieces with my et4g with no issues.
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did you get the ljc update? it said in the changelog that it brought Bluetooth fixes...
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No been traveling for the last week and I am rooted. Haven't seen the update I can apply without unrooting so far and my pc is at home , but that is great news, thanks.
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The update seems to have fixed my Bluetooth issues.
reinaldistic said:
did you get the ljc update? it said in the changelog that it brought Bluetooth fixes...
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I got the update this morning and am still having the same issues will be hitting the store in am 14 days is up soon
Sent from my LTE-less GN2 using xda app-developers app
Went to the Spribt store yesterday and they exchanged the phone seemed to work better but this morning the music via bluetooth kept cutting out in the cars radio guess ill check voice calls later
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My et4g use to cut out and a quick reboot always fixed it. Never really pinned down why it did this other than long up times without a reboot. Haven't had this issue on the note 2 yet.
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Nannuq said:
My et4g use to cut out and a quick reboot always fixed it. Never really pinned down why it did this other than long up times without a reboot. Haven't had this issue on the note 2 yet.
Sent from my SPH-L900 using xda premium
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Ya that worked for one call then it started messing up again.... if I'm on a call and it starts acting up I can toggle the headset button and it'll act right for a minute or so..... it's not just acting up this way with my headset but also my car:banghead:
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Well I spoke to soon. still doing it just doesn't happen as often now. Maybe once or twice a day in stead of once or twice a call.
Nannuq said:
Well I spoke to soon. still doing it just doesn't happen as often now. Maybe once or twice a day in stead of once or twice a call.
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Do you have any bluetooth tethering apps? I noticed that since I deleted open garden and wiped almost everything... Since then it has only garbled once maybe twice today if my memory serves me right
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No don't have any tethering apps at all.
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Mic problem

So my note 2 mic is not working . Only speakerphone and bluetooth work. My question is is the mic easy to replace? Is it part of the motherboard or seperate? If its seperate anyone have a broken note 2 willing to sell? Is it weird that speakerphone works and not regular method of talking on a phone? Any help would be great. And by the way no voice apps work either ie google svoice etc. Thanks
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Try going back to complete stock rom. If you are on custom rom.
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J2DAe said:
So my note 2 mic is not working . Only speakerphone and bluetooth work. My question is is the mic easy to replace? Is it part of the motherboard or seperate? If its seperate anyone have a broken note 2 willing to sell? Is it weird that speakerphone works and not regular method of talking on a phone? Any help would be great. And by the way no voice apps work either ie google svoice etc. Thanks
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What's funny is that if the speaker phone is working. Then in theory the Mic should b good. Because it uses the same one! I agree with the above poster, if your running a custom Rom I would go back to stock to see if that fixes your problem. Another thing I would look at is if the Mic, is clogged up with lint/dust. It happen to my brother's daughter phone. Called me saying her phone don't work, can't here her talking!! Cuz I'm the tech guy of the family, told her to try and clean out her Mic. After that she called her dad now he can here her fine.
Just my 2ยข
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Thanks for your help. I am on stock rom. Already faxtory reset. And tried to clean the mic hole. I'm out of ideas and don't want to take this phone apart. I use the bluetooth but it's driving me crazy.
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J2DAe said:
Thanks for your help. I am on stock rom. Already faxtory reset. And tried to clean the mic hole. I'm out of ideas and don't want to take this phone apart. I use the bluetooth but it's driving me crazy.
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Call Samsung or at&t to get a new phone
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Called Samsung they said it's easy to replace and it's only 25 bucks free shipping. Problem solved hopefully. Thanks for all the help. Im goong to attempt to do this muself
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Isn't your phone still under manufacturer warranty? Why would you pay or do this yourself?
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J2DAe said:
Called Samsung they said it's easy to replace and it's only 25 bucks free shipping. Problem solved hopefully. Thanks for all the help. Im goong to attempt to do this muself
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Why would you pay for a Samsung defect
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I forgot to mention I bought this phone used and have no paperwork . So I cant do warranty I dont think.
I bought it from cl and it worked fine for a few days . Before you say I got ripped off I only paid 100 cash + a galaxy s1. So even with the 25 $ mic still came out clean . Phoneis mint except non working mic .
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I work for a cell phone retailer as a repair technician and warranty repair is free lol. I can see any manufacturer charging for shipping though, unless you complain enough. The warranty follows the device not the phone number
Well after over a month I finally got my note 2 back. .. They sent it back to me broken so I sent it back and finally got it yesterday. They replaced the pba which is the mother board ... It works great and glad to be back
sent from my keyboard
Sorry to revive this thread, but I'm having the same issue. Completely stock, mic works with speakerphone and obviously bluetooth, but not on normal calls.
Thoughts?

Help me not getting data on either of my ones.

In the middle of watching a YouTube video my data stop rolling in all it shoiws on top is that it is sending data but not receiving any. It works fine with WiFi though I've reset the phone ive tried putting the SIM in my other HTC one but nothing works anyone have any idea what's going on.?
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Most likely Verizon is doing maintenance on it . I get that from midnight to almost 3 in the morning
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I went to my local Verizon store and they have no idea what's going on. It went away around 11 am and stil hasn't came back it is now 1:30 am
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Call customer service as those stores don't know jack squat.
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You're in the wrong forum. this should go in troubleshooting lol.
if it's tied to your SIM (happening in two phones), it's likely something on Verizon's end, and nothing to do with your phone. It'd be worth it to call customer service and see if there's some settings they can flush on their end of the switch.

Outgoing and incoming calls

Hey guys. I need your help!
I got onto T-Mobile 5 months ago. Very happy with the service. Fast reliable 4G-LTE network!
I'm having a major issue which I can't find a sulotion and maybe here I'll be able to troubleshoot it.
For the past 3 weeks. When I make or receive a call from my phone the other person can't hear me! Or when I get a phone call the other person can't either as well
I took the sim card out. Put it in a different samsung galaxy s4 and it works perfectly fine.
Does anyone have, had this before in the past and found the cause to it. Please please please help me out here!
Thanks much!
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Have similar issue and usually have to call everybody twice before the call connects or even rings out. Looking for a solutuon myself. Good luck.
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Are you running stock?
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Thelovelives said:
Hey guys. I need your help!
I got onto T-Mobile 5 months ago. Very happy with the service. Fast reliable 4G-LTE network!
I'm having a major issue which I can't find a sulotion and maybe here I'll be able to troubleshoot it.
For the past 3 weeks. When I make or receive a call from my phone the other person can't hear me! Or when I get a phone call the other person can't either as well
I took the sim card out. Put it in a different samsung galaxy s4 and it works perfectly fine.
Does anyone have, had this before in the past and found the cause to it. Please please please help me out here!
Thanks much!
Sent from my SGH-M919 using Tapatalk
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Try using the headset when making or getting a call. Be sure it's the original Samsung issue that came with the phone.
if they hear you, then it might be the phone's microphone is out of whack. Then also try voice recorder. see if it can record. if it does, the Mic. is good...
could also be the mic jack has crud in it. Pocket lint sometimes causes all kinds of weird problems...
Aloha and good luck!
richardlibeau said:
Have similar issue and usually have to call everybody twice before the call connects or even rings out. Looking for a solutuon myself. Good luck.
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That's not the issue. The issue is that it connects. But Cant hear and the person doesn't hear me as well
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Are you rooted? If it was me I'd root and flash a ROM.
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Android_Monsters said:
Are you rooted? If it was me I'd root and flash a ROM.
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I just performed a hard reset on the device. So far it's working ? ? but I'm still eager to know what's the cause of the problem!
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Are you on the new mk2 modem?
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Android_Monsters said:
Are you on the new mk2 modem?
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I have NK2 and I have exact same issue. I tried flashing odin several times but no help. I dont know what to do.
try this.open google now settings and disable "ok google" detection from any screen.
reboot and try calling again.
Galaxy note 5 saya tidak bisa masuk jaringan 4g dan hanya bisa di jaringan 3g bagaimana solusinya
Sent from my Samsung Galaxy Note 5 using XDA Labs

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