Proxy sensor in call - T-Mobile Samsung Galaxy S 4

When i m in call I put my face up against the phone it goes black but when I pull away it it Stays black until I tap the home button.happens on every ROM I tried so far.is there a fix?
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mrgwap said:
When i m in call I put my face up against the phone it goes black but when I pull away it it Stays black until I tap the home button.happens on every ROM I tried so far.is there a fix?
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Some cases and screen protectors can mess with the function of the proximity sensor. Are you using either?

You could have dust in the sensor too. Use compressed air into the speaker grill. That usually cleans it out.
The screen protector/case issue mentions above is also a common cause of this issue
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Related

Screen pattern lock ICS

Okay so on my phone I use the pattern lock and on the lock screen it has emergancy number which is 911. I ride bikes so when its in my pocket my phone turns on and starts calling 911 by accident. Also when I put on the swipe lock it doesn't have it but when its in my pocket it turns on and gets passed the lock screen to home screen and won't turn off draining my battery. Is there any way I can change the emergency number so it stops calling 911 or a better option? I don't want to use a different lock screen like go locker. Thanks
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ItsMeBdon said:
Okay so on my phone I use the pattern lock and on the lock screen it has emergancy number which is 911. I ride bikes so when its in my pocket my phone turns on and starts calling 911 by accident. Also when I put on the swipe lock it doesn't have it but when its in my pocket it turns on and gets passed the lock screen to home screen and won't turn off draining my battery. Is there any way I can change the emergency number so it stops calling 911 or a better option? I don't want to use a different lock screen like go locker. Thanks
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try face unlock?
It still has the emergency call button. :/
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ItsMeBdon said:
It still has the emergency call button. :/
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Get a case?
Lol i almost do the same thing everytime!
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Its dumb haha
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How about get the screen to face away from your leg? It never calls for me.
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Because when I do tricks my bars sometimes hit my leg and I don't want to crack the screen.
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ItsMeBdon said:
Because when I do tricks my bars sometimes hit my leg and I don't want to crack the screen.
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In that case I'd go with a belt phone holder. Another option is a sock for the phone - it will add more material between your leg and the phone, preventing accidental screen touches.

Screen Goes Dark During Call

Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
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dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
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Tried the power or the home button ?
Is your fone rooted ?
HyperDroidJBXv1.4 powered GT-n7100 nitro injected by RedPill ref.0.11 and pimped by Afroguide
It generally happens when I put it on my ear. Otherwise it is always on.
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Phone isn't rooted. I have tried to hit all the buttons including power to turn it back on after it dims out and still nothing. I'm thinking of doing business factory reset but I rather avoid it if I could.
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Maybe that's the end solution
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That's what I figure, thanks for feedback
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It happens when you place your finger or any part of the body near the sensor.
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Got a screen protect covering the proximity sensor? Yours might be too sensitive. I had the same problem with my n4. Solution was no protector or wait till dearth or whatever brand you use to not cover the sensor. That was the first and only phone I ever had that issue though.
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Did reset still same issue. I'll try without case, however I have had no issues with case till now.
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Also heard of this bug in a German Android forum: there have been some users reporting the same problem without screen protector or case. Still don't know why this happened but You're not the only one with this bug
Handschriftlich von meinem Note 2 gesendet
I too face this problm when on 4.1.1, temporary solution was using power button..
After update 4.1.2, problem gone!!
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I have this problem on my rooted 4.1.2 without any kind of cover.
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You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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D3_ said:
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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Yesterday I wanted to read a numberplate from a picture to the person I was talking to. Had to text it to him later because the screen wouldn't turn on.
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It's really frustrating! Makes me not want to make any fone calls
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Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
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press the home button or power button
I went into store today to speak to a tech that used to work with when I was a sales rep @ sprint. He told he has seen issue a couple of times. He says when that happens its a sensor issue. More common with fones that where 1st shipped out. He could of replaced it if I wanted but he wanted to avoid giving me a refurb. He did a couple of tests and it's been working since. He suggested if it happens again to bring it back again.
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ronin1973 said:
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
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Works after a reboot. Seems to be the solution to every problem with that sensor.
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I admit this is sometimes frustrating for me too. I'm curious as to a quick fix.

Sensor question

At the top right of the phone there are 2 sensors and the camera to the right the 2 sensors to the left the one right next to the ear speaker grill sometimes lights up red it does not affect the phone at all. I just fine it lit up at random times after I restart the phone it goes out and does not come back on for maybe days but why does it come on and what is that sensor for?
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Is the proximity sensor. There are things like quick view that uses it. Sometimes mine gets stuck on and I notice my battery drains faster. Reboot fixes it. It turns off the screen when you hold it up to your ear.
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What is that one for?(what does it do)
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[Q] Screen won't wake up during calls

Ever since I went to MC2 (rooted stock) from LP7, this has been an extremely irritating problem. Every time I make a call, either through the dialer, or through Skype, once the screen times out, it can never be woken up. That means I cannot hang up the call or use the keypad, etc.
This is outrageously annoying. I have tried changing the inactivity timeout as well as smart-stay-awake but no matter what I am stuck with this stupid problem. Has anyone else seen this and know how to fix it?
Most likely a faulty proximity sensor.
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Open your phone and blow air near the proximity sensor
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49ml said:
Open your phone and blow air near the proximity sensor
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Or just fix the motion settings.
I had the same issue. I had to unroot and take it to sprint 2 days ago and they replaced the screen and is good now
SGNote2

Proximity sensor and phonecalls.

Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
Go to settings/My device/call settings and select turn off screen during calls. That should do it.
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Thanks, the screen doesn't turn off anymore but it also stays on when I put it next to my ear... I don't get why Samsung can't get a basic function like that right.
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re: proximity sensor
ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
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In your original post you forgot to let us know what exact rom you are using.
It would be very helpful to know that and other specifics before offering any suggestions.
Good luck!
Well, I tried this on a stock rom with the same result. Are you saying it works for you?
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ilogik said:
Why when I press dial the screen turns off right away? The screen should only turn off when I put it next to my ear. It's very annoying when I'm dialing automated systems and need to use the keypad because if I manually turn the screen back on and then put it next to my ear to talk the screen doesn't turn off and I end up accidentally pushing buttons.
On an iphone the screen remains on and only turns of when put next to my ear, and turns right back on when pulled away from an ear. Is there a way to duplicate this behavior on GS4?
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Download an app from the android market (its free) called AndroSensor and see if that app is saying the proximity sensor is blocked. You might have a spec of dirt causing it to always return that its blocked. Read other threads with same issue, and in the one thread, the guy at T-Mobile took a can of compressed air and blasted out the earpiece and it fixed it.
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
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ilogik said:
I downloaded the app and proximity sensor does not show any reading all the other functions have a graph next to them but not the sensor. Does this mean it's broken? And if it is broken does tmobile exchange the phone or do I have to send it back to Samsung?
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Screenshot? Mine says "waiting for event" then after I put my hand over the sensor it changed it's value (but stayed on 0.0) something is wrong with my sensor obviously lol
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No values change no matter what I try.
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ilogik said:
View attachment 2482455
No values change no matter what I try.
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It's definitely a hardware issue which should be covered. You just gotta make sure you get it back to stock and reset your counter with triangle away.
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ilogik said:
View attachment 2482455
No values change no matter what I try.
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Agreed. Definitely hardware. Your sensor is reporting that the sensor is never covered and always open. Use that app and a test call to show the Rep at T-Mobile.
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Went to t mobile store, flirted with the chick and she overnighted a new phone without even looking at mine...
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