What are your opinions on liabilities for smartphone case manufacturers? - General Accessories

Recently a new Facebook group appeared in my feed called "Otterbox is a joke". I suspect that it was created by one of my friends that had a bad experience and that he possibly can't afford a new phone or something. He/she is expecting a replacement phone.
The groups admin posted this:
Mine fell on the side of the case on concrete. The rubber side. it shouldn't have broken.
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My opinion is that Otterbox and other companies have always and will always only support their product, not the smartphone/device inside their product. They can not predict real world physics for every situation, there are just too many factors to 100% protect a device. It's even in their warranty information when you buy it. These products exist because of consumer worry and they bank on that, it might save a few devices occasionally, but not always.
I have the Otterbox Commuter on my Note II, no issues. For this type of case I still expect the phone to break if dropped since the screen is so large it has a high probability of contacting something. Falling from any distance, onto concrete; the force alone would cause most phones to break, even if it hits the bumper. I would honestly rather have a reduced chance of breaking rather than carrying around a bulky full body case.
Anyways, I would like to know what you guys think about these liabilites. Vote in the poll if you'd like.

As long as there's nowhere written that the case will keep you phone safe no matter what, they shouldn't and they are not liable for how the user cares for his phone. Cases help protecting the phone, not make it fool proof.
And, sorry to tell you this, but IMHO if your friend dropped his phone, then he's not careful enough. If he expects that the company making the case to pay him the value of the phone, then he's a fool*.
Have a nice day!
*pun intended

daniel_loft said:
As long as there's nowhere written that the case will keep you phone safe no matter what, they shouldn't and they are not liable for how the user cares for his phone. Cases help protecting the phone, not make it fool proof.
And, sorry to tell you this, but IMHO if your friend dropped his phone, then he's not careful enough. If he expects that the company making the case to pay him the value of the phone, then he's a fool*.
Have a nice day!
*pun intended
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You don't have to be sorry to tell me that, I completely agree with you.

Related

New product - Liquipel - just purchased.

Okay guys.
So I just got my 4S back from these guys, and wow, I am honestly amazed.
I saw them on my local news a few days ago, and figured what the hell. Apparently they put your phone through a process that binds their product on a molecular level, and makes it "waterproof" I didn't think it'd work as good as in the videos but it really does.
Essentially what happens is, you pay and ship your phone to them. Within a day of receiving it, they treat your phone and send it back. (can do the express version for 10$ more)
I sent my phone in on a monday, received it back on that thursday. I then decided to put it to the test. filled up my sink (about a foot and a half deep), closed my eyes, and submerged my 4s. To my astonishment, I opened my eyes and the screen was still on! I was even able to type a message to my girlfriend telling her I was texting her from underwater xD
I then answered a call in the shower the next morning and all worked fine! Its been a week since Ive gotten my phone back and have done the sink trick countless times to impress my friends, and it still works like new hehe. just thought id share, seeing as a good waterproof case for the 4s is about 20$ more.
http://www.liquipel.com
edit: I figured the accessories thread was the best place, let me know if you feel otherwise ;P
heres a good demo i found of it
http://www.youtube.com/watch?v=XtsSPZCGmuY
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
killall said:
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
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try emailing them? I thought i read somewhere on there site that they can usually make accommodations for devices not on the list..
And they JUST started taking orders at CES, so they should expand the supported devices soon if theyre doing this good. pretty great start imo xD
Thanks but second problem, I dont think they are in the UK yet.
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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Ah. Well that might be a problem then xD
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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It said it was a mail in program... international mail... phone back in like 3 weeks lol
edit:The following devices are approved to be Liquipelled:
Apple iPhone 4s
Apple iPhone 4
Apple iPhone 3g/s
HTC Evo 4G
HTC Evo Shift 4G
HTC MyTouch 4G
HTC Thunderbolt
Motorola Droid X/X2
Samsung Charge
Wow that is amazing!!
Sent from my Hero using xda premium
My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
blaine07 said:
My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
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Good question. You might have to email them on that one. I don't have to worry about it since my battery isn't "removable" lol
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
ekin said:
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
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It sounds like your completely guessing at what "it" does and how its applied. I on the other hand decided to investigate BEFORE acting as if i knew what it was we are discussing.
1. Its applied via vapor,in a vacuum chamber environment, so as to completely coat inside and out, all parts of said device. The coating is 1000 times thinner than a human hair and therefor does not change the way the phone feels or functions(screen response)
2. speakers are not effected because they too are waterproofed in the same nano tech molecular bonding process.
3. When you submerge your device once coated, water does completely run THROUGH your device. Short circuit cannot be obtained because the liquid cannot make contact to the positive and negative/grounding surfaces because of said thin/nano layer of protection. although it repels liquids, it still allows all existing electrical pathways to function without flaw, and will conduct electricity thus allowing for the capacitive functions to work also.
4. This technology was not designed to make your phone "UNDERWATER" proof, and they recommend not submerging any device in liquid. In the case that your phone falls from your hoodie pocket into the toilet, you can retrieve (and hopefully) rinse your device before electrical failure/short occurs. Its a backup plan for accidents, not a solution for mobile underwater photography or social networking.
These statements are not conjecture. this is what happens when you read and investigate what youve read.
If your gonna troll, at least take the time to know what your talking about. F'in trolls!
Not trolling, just thought this was the "old" method previously adopted (was it by Vertu?).
If you call anyone a troll for showing interest then I guess you would be alone in this world as a non-troll, just saiyan
Did you even read what you wrote??? Words like "probably", and other staments like "naturally closed" make you sound like an idiot, which im sure you are not... but if you are gonna post in a category, wouldnt it help to know the subject your posting about. The information is there and one should not have to ?guess?
I on the other hand became very curious about said tech, and therefor did the research needed to contribute to this discussion.
There are no what if this happens in this case because the are selling a tested product, and have limited device compatibility - for now.
I was hoping that when i saw a new post on this thread that it was someone with valuable information, trying to fill gapps of knowledge, but it was just "what if's" and "probably's"... come on. If you want to pm me about what ive learned about this product, ill be happy to share anything else i have with anyone. I am here to learn, not waste valuable time reading conjecture based on nothing.
Hey smart guy why would you come here looking for information when you already know everything?
Even if I was still interested, I wouldn't ask someone like you (just letting you know so you dont have to constantly check you pm)
Later buddy
Seriously guys. This is to get other peoples opinion about the product. No need to argue

No Drop Tests With Cases?

You always see a ton of drop tests on youtube with new phones but nobody ever does them with different cases/bumpers. Why?
That is a good question..
Because the people who make the videos have already wasted $700 on one phone, they can't afford another $700 for each case that exists unless the companies who make the cases pay for it as advertising, and even then it would be a bias test because of the sponsorship.
Definitely should be drop tests with cases. The whole point of those cushioned cases is to protect it from falling damage.
I don't mind if companies put examples on the net.
I would imagine most companies wouldn't put out their own videos as it would be seen as advertising a level of protection that couldn't realistically be expected in 100% of cases where someone drops their phone. They would be opening themselves up for lawsuits which most small companies just couldn't afford to challenge or settle.
That and most companies couldn't afford the amount of phones the would have to get through to test dropping a new phone (they couldn't just keep using the same one until it broke) on multiple surfaces (carpet, tarmac, concrete, etc) and from different heights.
Yeah I think so
lukyjay said:
Because the people who make the videos have already wasted $700 on one phone, they can't afford another $700 for each case that exists unless the companies who make the cases pay for it as advertising, and even then it would be a bias test because of the sponsorship.
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I think so. It the good answer for this question.:good:

YOU HAVE BEEN WARNED - Zagg InvisibleShield HD

I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
I have a new Samsung Galaxy s3 and I am wondering what the difference is between the regular invisible shield and the HD. I bought the HD and have had it installed for about 4 days now. It is very smooth which I like, but my brother has a standard invisibleshield on his HTC Desire and although it is not quite as smooth, it does not show any scratches.
The InvisibleShield HD shows scratches quite easily. I applied very light pressure with my fingernail to the corner and there was an indent. It still has not gone away since 3 days. On my brothers device, there is no indent shown as all with the same amount of pressure from my fingernail.
It seems to be less durable and more prone to damage, yet a higher price.
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ZAGG
Thank you for contacting ZAGG, where we are Zealous About Great Gadgets! My name is Luis and I appreciate the opportunity to assist you.
Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD. It still has the original's ability to repair itself but it will take longer to do so. Furthermore, we normally recommend not to asses the quality of any invisibleSHIELD until after a couple of weeks from installation, if it was successful. This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way.
I would recommend to allow an extra week to determine whether or not your invisibleSHIELD will need to be replaced, which is very likely due to the curing procedure your invisibleSHIELD has endured. If so, you may place a warranty request to have a new one sent to you.
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ME
I don't really see with what the surface of the screen protector has to do with the adhesive. The indents left in the screen protector are from absolute minimal pressure. I don't see how you are charging a premium for this product when in 2 weeks the screen will look horrendous being covered in indents.
Making it thinner but HIGHLY susceptible to indents is a terrible idea. I have also looked online briefly and I'm not the only one with this issue with the HD.
Zagg is generally known with quality products but this is crazy. A SCREEN PROTECTOR that can't withstand the smallest of pressure/contact/impact. Can you imagine if someone uses a stylus on here? I it would look like an ice rink after a week of crowds skating on it.
This product was not well thought through and I hope it is either redesigned or not made any more. My brand new phone and screen protector looks like I've owned it for over a year. (and I baby my phones. They never share a pocket with anything else, always use a case) for I have no idea how these marks could have even managed to get on there with that being said. I know only one I made on purpose to test it and it's at the bottom away from the screen, but there are many other marks on the screen. I hope it's not the COTTON FIBRES from my pocket making them...
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ZAGG
I am sorry to hear that you feel this way. However, it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category. Different products are introduced to the market to satisfy different customers and provide a wider range of protection products. There will never be a "one-size-fits-all" product from any company.
To further elaborate on the adhesive part, if you were to remove part of the adhesive, you will see a noticeable line/scratch on the bottom (adhesive) side of the invisibleSHIELD because the adhesive has been removed/disturbed/stretched. As mentioned, the invisibleSHIELD is more vulnerable to damage while it is still drying.
We have also been selling the HD invisibleSHIELD for the iPhone 4/4S and iPad 3 (3rd Gen) with great success. In the iPad 3, it is not uncommon for customers to use fine stylus, such as the JOT stylus, which has a fine point.
I believe that the reason why you are not completely satisfied with the invisibleSHIELD you own is because you are comparing it to other products, as stated. However, if you are not happy with it, I would recommend seeking assistance from the retailer it was purchased from and inquiring about their return process.
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ME (latest)
First off I want to address your comment of "There will never be a "one-size-fits-all" product from any company. " I guess you have not heard of SGP? They Flex HD wet applicator is incredibly clear and smooth..and THIN. There are many products that are just as smooth and "glass-like" as the HD, without warping to the slightest contact. Also many other screen protector brands are excellent, from Rearth, to Ghost Armour, and on, and on.
Your interpretation seems to be that, there is no "one size fits all" because your new HD is very weak and you pretty much admitted that when you said, "Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD."
Also, this insults me even more when you tell me that, " it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category"
I am surely not comparing products in a different category and I'm shocked to even see you write that... They ARE in the same category unless Zagg is magically creating their own category. It is in a wet application screen protector category. ACCORDING TO YOU though, the difference is that... its weaker... because its thinner.
That is even more interesting and let me tell you why.
Here is a link to ZAGGs post on THEIR website - http://www.zagg.com/community/blog/...-for-iphone-and-ipad-with-an-invisible-video/
Look familiar?
"We took the original invisibleSHIELD, improved the clarity, and added a glass-like surface."
Ive spent over an hour searching online through various sources and nowhere does it mention the fact that it does not absorb impact or scratches as well as the original IS. Yes the fact that is is thin is mentioned, but that fact alone should not lead someone to assume that this MORE EXPENSIVE and new product is any WEAKER than the original. If its weaker but clearer/smoother... it should be the same price!
ON SECOND HAND lets take a look at my box for the invisibleshield HD !
"THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
Wow, I may have just stepped on my own toes there, it does not even mention that it is thinner! Also in HUGE letters above that it says "THE ORIGINAL, MILITARY GRADE FILM NOW IN HD"
It says its the SAME FILM as the ORIGINAL, but with PREMIUM features (clarity, smoothness). This is misleading advertising at its best.
Keep in mind I purchased the shield based on reading the box in the store, and now after the fact I am searching online and still doesn't really help ZAGGs case.
What else does it say on the box? SCRATCH PROOF
It also mentions that if its ever damaged, it will be replaced for the life of the product. I think scratches/indents are considered damage and since my first email, this thing has nearly twice as many issues with it now.
I laugh at the same "nano-memory technology" on this packaging which is what you advertised on the original IS as well because NONE of the marks have gone away.
Also, interestingly enough, there is no mention of what you told me, "This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way."
Seriously? You dont mention that to the consumers? So this terrible screen protector will always look terrible now, You want us to leave the phone is a protective box for over a week allowing it to cure? That never happened with the original IS. This is the worst advertising for a product.
This is nothing against YOU because you did not manufacture or create the product packaging and advertising (that I know of), and you did shed some light on the misleading nature of this product for me, but don't tell me this is in a different category and that its not fair to compare to your original IS. Thats insulting my intelligence. I can read the packaging of the product sitting here in front of me that claims, again, ""THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
It CLEARLY says its the same, original film, but with added features. That would mean its in the same category, or if you want to play the category game, it would be in a premium category BASED ON THE PACKAGING AND ADVERTISING since it does not mention that it is weaker.
I was going to just return this to BestBuy and get them to refund the difference and just go with the original invisbleshield, but because of our correspondence which has made me look closer at the brand and its advertising for this product, I refuse to support this product. I will get a refund and purchase a better, wet protector applicator with glass like smoothness, military grade, great clarity, at a better price, and that will not indent like play-doh - and trust me, there are enough choices for this CATEGORY of screen protector on the market.
ps. this is not an isolated incidence, I have a friend who also purchased this and agrees with me.
pps. Your comment about your Apple products - if they have the same HD material that the Galaxy s3 has, I find it hard to believe that theirs arent weak as well. Although at the same time, people I know with Apple products dont really complain about any accessory they buy for them even when they break in the first week or have other faults.
I will be making these issues publicly known and voicing my displeasure with the brand and product.
Thank you and have a good day.
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Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
Brosa said:
Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
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I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
I had one on my GS2 and it acted the same. Never buy from them again. Over priced and feel horrible.
Sent from my GT-I9300 using xda premium
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
pnda said:
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
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Thanks for that comment, I just had to take some frustration out on them. Its not fair to compare their invisibleshield HD to their invisibleshield? haha... come on!
I just like to take the extra step to ensure that if anything sharp comes in contact with the screen, it will not damage it. I put screen protectors on the screens of my digital cameras too.
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
ScubaSteev said:
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
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Haha thanks a lot.
I will be getting my money back through Best Buy anyway, but I needed to say something to these guys about their misleading claims.
Who doesnt want a product that is as good as the original, PLUS smoother and clearer?
Well... if that was only the truth!
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
[x] said:
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
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Those would be the original Invisibleshields. My brother has one on his HTC Desire and its great, but this HD one on the s3 is terrible.
Make a tl;dr for this?
Wond3r said:
I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
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Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
Brosa said:
Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
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The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
I didn't read most of this thread, or even the OP, BUT, I had an evo lte for a few weeks with the new zagg on it, hated the screen protector. Exactly what OP says about scratches and indents staying indefinitely. After 2 weeks it just looked like crap.
Sent from my SPH-L710 using Tapatalk 2
Wond3r said:
The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
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No they don't care man they know that most of them are defective. The cost on the HD ones is around $6 if my memory serves me correctly its not bad but still we just send them bag to Zagg.
Very interesting to hear from a best buy guy I'd love to know what kind of defects you're talking about, and so I can look out for them when I go to get mine installed. I have a zagg booth in the mall near me, would you recommend that I get it done there, or at the best buy across the street?
Sent from my Samsung Galaxy S3 with XDA Premium
thanks for the heads up to the community. I think market is the cheapest thing to sell, rather than a good resolved product which delivers what it promises. it takes a good lot of effort to check and double check if they sold what they are saying, and i think you've done that for us regarding this brand~
ironically, bad marketing goes twice as far and three times as fast =)
Wond3r said:
I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
ZAGG
ME
ZAGG
ME (latest)
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I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
Advantageous said:
I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
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I take back all my previous claims the Invisasheild HD on the SGS3 is terrible. I am experiencing the exact same "skating rink" look and feel now after moderate use. I baby my phone like crazy and I get all of these marks on it that will not go away. My sheild was good for the first week as said but now it is like this. Not to mention I went through 3 Invisasheild HD's at my store to find this one and it turned out like this after 2 weeks. I have now gone to the Matt finish Anti-Smudge sheild and couldn't be happier. This is a real problem that Zagg has to look at. I will update with some pictures in a little here once I get my macro lens to work.
@GamerMYJ, the only advantage in my experience is BestBuy isn't afraid to go get another shield and write it off for you, well at least I'm not and it shouldn't be an exception at another store & I speak on behalf of my store in Canada.
I also have this problem my question is though if just the screen protector is damaged or is this actually also damaging my phone screen?

first fall to ground, the phone can't power on, bad quality LG

my phone (with a spigen hard case) fall to ground first time, the screen is fine, but I can't power on it anymore...
sent it to LG service, said need 3 days to check what's wrong..
my Nexus 5 fall to ground many times, and working well. and Nexus 5x just one... LG quality now is really bad.
Well, LG might say that user handling of devices nowadays it's very bad.
Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case
hopesrequiem said:
Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case
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my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working
ourfear said:
my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working
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You don't think anyone dropped their Nexus 5 and it broke too? It's just luck if it breaks or not, as with any phone in a drop.
My 5x fell onto tiled floor with no case or screen protector. Barely even a scuff on two of the corners. Good job LG!
BTW you shouldn't expect a case to help in a drop when it's not designed to help in a drop, isn't advertised to help in a drop, nor was it ever publicly tested in drop tests.
If a case doesn't have these things then it is for scratch protection, minor bumps, and aesthetics only. Don't be fooled by empty marketing promises. It's easy for any case or SP to type some words on their JPEGs "super resilient, shock and explosion proof, 9H hardness" but that doesn't mean it's true or was ever actually tested. They just want your money.
Couldn't the thread have been titled, "First unlucky drop and no power.." or something like that. Ya just gotta throw in the dig of "bad quality LG" as if it's their fault you dropped the phone. I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.
Me too Bobby. I keep feeding the trolls. I can't help it. I feel bad for them.
Thing is it was happening in the 6P threads too. I had one for about a week until I realized it was just too large a device for me and I was definitely going to drop and break it due to the size and slippery back. "Super lag on the 6P", "awful camera", speakers terrible" things like that just the same as here. Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
Back on topic, I dropped my phone once and not a scratch. It was on the carpet, does that count?
The only thing lacking quality in this situation is your grip.
Mine survived a 4 foot drop to concrete.
Sent from my Nexus 5X using Tapatalk
bobby janow said:
I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.
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hopesrequiem said:
Me too Bobby. I keep feeding the trolls. I can't help it.
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bobby janow said:
Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
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Me three.
I have to say -- I always try to assume the best in terms of motivation, and just chalk up someone's different experience to use case, app selection, etc. But my 5X is so fast, and multitasks so well, that I have to question motivation as well.
today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one
ourfear said:
today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one
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That, I'm sorry to hear. Somehow in this day and age they can make a phone almost indestructible. At least from a toilet drop and 5 feet onto cement.
my 5 fell into the grand canyon, I wonder if the screen broke. still rang but no one answered. sad. love my new 5X

Stiff case?

Is there any RAZR 5G case that is stiff such that it will hold the phone open at any angle like the Samsung Z Flip3 stays open?
Bingo. I am looking for this exact thing, or a way to tighten the hinge substantially more.
I'm not the only one looking for this!
Nope.. Many manufactures didn't go near this version, because of the fragility.. I'm definitely not knocking the RAZR.. That phone is awesome, in more ways than I'll state on this post, but... It's structural integrity? Yeah.....
If the major players who design and produce cases for just about every phone out there wouldn't touch this job, then there's a reason. Probably because most of the case manufactures have an anti-something guarantee of some type attached to their products.. Something they'd not be able to guarantee with this model unless the case was made out of bubble-wrap, and even then it's still a liability with the price-tag attached.
Never broken a phone in my life, until I owned a RAZR...
However... Something just came to mind.. You have an idea.. Know anyone with a 3d printer?
If you have the original shell on your phone, you could do a scan, and design then form what you like..
I'd think?.... a resistance hinge connecting two covers would work.. Perhaps something with teeth? Ziptie mechanism? Non-conductive liquid adhesive sprayed in the gears?
... Yeano.. Don't spray liquid adhesive.. Even though it'd probably work, because of how tight everything is in there, you'd almost definitely screw something else up...
When thinking about this idea, keep this in mind.
I believe the reason they didn't put more resistance with the internal hinge, is specifically to protect that internal screen as much as possible... Coming from someone who's fixed a few, there is NOTHING under that screen, except for parts, and two lithium batteries.. That phone is pretty open, once you've seen the inside.
Great design when it comes to concept.. Hands down...
Practicality when in comes to human hands doing human things with human attention spans attached?
Wrap it in bubble wrap and mantle that device.
Good luck, and I can't wait to see what you come up with...
Nick0Sean said:
Nope.. Many manufactures didn't go near this version, because of the fragility.. I'm definitely not knocking the RAZR.. That phone is awesome, in more ways than I'll state on this post, but... It's structural integrity? Yeah.....
If the major players who design and produce cases for just about every phone out there wouldn't touch this job, then there's a reason. Probably because most of the case manufactures have an anti-something guarantee of some type attached to their products.. Something they'd not be able to guarantee with this model unless the case was made out of bubble-wrap, and even then it's still a liability with the price-tag attached.
Never broken a phone in my life, until I owned a RAZR...
However... Something just came to mind.. You have an idea.. Know anyone with a 3d printer?
If you have the original shell on your phone, you could do a scan, and design then form what you like..
I'd think?.... a resistance hinge connecting two covers would work.. Perhaps something with teeth? Ziptie mechanism? Non-conductive liquid adhesive sprayed in the gears?
... Yeano.. Don't spray liquid adhesive.. Even though it'd probably work, because of how tight everything is in there, you'd almost definitely screw something else up...
When thinking about this idea, keep this in mind.
I believe the reason they didn't put more resistance with the internal hinge, is specifically to protect that internal screen as much as possible... Coming from someone who's fixed a few, there is NOTHING under that screen, except for parts, and two lithium batteries.. That phone is pretty open, once you've seen the inside.
Great design when it comes to concept.. Hands down...
Practicality when in comes to human hands doing human things with human attention spans attached?
Wrap it in bubble wrap and mantle that device.
Good luck, and I can't wait to see what you come up with...
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Click to collapse
I didn't keep the phone for even a week. Not my cup of tea.
dimex said:
I didn't keep the phone for even a week. Not my cup of tea.
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I've definitely noticed it's been a love/hate relationship with it, from many people. I get it.
To be honest with you? What I initially liked about it? I could put it in my pocket, and sit again without having to keep it out.. lol
Features are still awesome, though how fragile it is, along with the difficulty of repairing it.. Being ambidextrous really helps when it comes to repairing this one btw... and the replacement parts prices?
Yeah... If I didn't try my luck at the repair job, I wouldn't of ever owned one. Too much cost, with too much risk..
Next one though... Pixel definitely, and that's because of the apps... That recorder is awesome.. Don't even have to announce verbal punctuation most of the time...
Might actually get around to writing a novel now.. lol

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