Forced factory reset after battery is removed - T-Mobile Samsung Galaxy S II SGH-T989

For some reason, my wife's T989 loses its data after a hard reset/battery pull. Is this a known issue? The phone rebooted on its own and got stuck on the reboot screen so we pulled the battery and now the phone acts like it is a new flash/factory reset because it is asking if we have a Google account already (to set up the phone/email).

I have done alot and seen a lot done to a Galaxy S T989. I have never heard of a phone factory resetting after pulling battery. Is is phone rooted or is it still stock? If it has a custom rom / kernel, what's the name of it?
Sent from my SAMSUNG-SGH-T989 using xda premium

naturallight said:
I have done alot and seen a lot done to a Galaxy S T989. I have never heard of a phone factory resetting after pulling battery. Is is phone rooted or is it still stock? If it has a custom rom / kernel, what's the name of it?
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
It's a modified stock ROM, I'll have to check later. But it has happened before on other ROMs. It is almost as if the data is lost when power is lost (as if everything was stored in RAM). I have no idea, I have never seen it happen before but I saw it yesterday. Phone went into its own reboot, stuck at the 100% bar, we pulled the battery and reinserted it then the phone lost all its data.

Related

Phone continues to lock up

Alright so ive used the search and couldnt find anything. I have a rooted s2 running eagles blood v1.1 and last night i flashed over lite'ing theme and now my phone screen will shut off and wont allow me to turn it back on, i have to hold the power button and it restarts. Ive reflashed eagleblood even recovered back to stock with just root and it continues to do it.
Any help would be much appriciated :/
Sent from my SGH-T989 using XDA App
Probably best to post this in the rom developer's thread. Any number of things can cause this behavior.
I would but my post count is low and i am unable to post there, so for now i am seeking help here.
ive tried un-rooting the phone, flashing the stock rom and no root, but have the same issue.
Did you wipe the caches in recovery?
treo...not! said:
Did you wipe the caches in recovery?
Click to expand...
Click to collapse
sure did, every time i reflashed/flashed i wiped everything
still contines, ive wiped everything, unrooted with factory resets, tried stock rom, eagles blood rom, reflashed multiple times.
screen shuts off and will not turn back on, have to hold power button and phone reboots.
IProbablyDidit said:
still contines, ive wiped everything, unrooted with factory resets, tried stock rom, eagles blood rom, reflashed multiple times.
screen shuts off and will not turn back on, have to hold power button and phone reboots.
Click to expand...
Click to collapse
Are you using SetCPU? I had this problem from a screen off profile where I could get calls or have my alarm go off yet not able to wake the screen unless I manually powered it off and on.
Sent from my EagleBlood-infused SGSII or my GTab 10.1 now "In Paris"
bhowanidin said:
Are you using SetCPU? I had this problem from a screen off profile where I could get calls or have my alarm go off yet not able to wake the screen unless I manually powered it off and on.
Sent from my EagleBlood-infused SGSII or my GTab 10.1 now "In Paris"
Click to expand...
Click to collapse
setcpu ? youll have to bare with me a little bit as i dont know probably all i should
odin back to stock with zedomax file! that usually fixes all probs
GRAB THIS STUFF :http://forum.xda-developers.com/showthread.php?t=1323878
Enjoy and also make sure u have the proper samsung drivers
movieaddict said:
odin back to stock with zedomax file! that usually fixes all probs
GRAB THIS STUFF :http://forum.xda-developers.com/showthread.php?t=1323878
Enjoy and also make sure u have the proper samsung drivers
Click to expand...
Click to collapse
i have tried this already, does not work :/
I'm having the same problem on rooted stock rom. It's getting more and more frequent. The phone just refuses to come back on after going to sleep. If I plug in the power/usb cable, it actually makes the connected noise as if it's actually awake but the screen stays off.
I've uninstalled all cpu and memory tweaking apps and am still experiencing the issue.
KaneHusky said:
I'm having the same problem on rooted stock rom. It's getting more and more frequent. The phone just refuses to come back on after going to sleep. If I plug in the power/usb cable, it actually makes the connected noise as if it's actually awake but the screen stays off.
I've uninstalled all cpu and memory tweaking apps and am still experiencing the issue.
Click to expand...
Click to collapse
ive tried everything, flashed over and over, un rooted, different roms etc nothing has worked so i just used zedomax's stock rom to restore the phone ( problem still continues) called tmobile and will have my replacement within a day or so, nothing else i can do i suppose.
though my problem did seem to start right when i flashed lite'ing theme for eaglesblood (not saying that caused it )
IProbablyDidit said:
ive tried everything, flashed over and over, un rooted, different roms etc nothing has worked so i just used zedomax's stock rom to restore the phone ( problem still continues) called tmobile and will have my replacement within a day or so, nothing else i can do i suppose.
though my problem did seem to start right when i flashed lite'ing theme for eaglesblood (not saying that caused it )
Click to expand...
Click to collapse
i had the same problem with the phone when i got it , i think its gotta be something with the phone.if mine continues then im sending it back also
tigerz0202 said:
i had the same problem with the phone when i got it , i think its gotta be something with the phone.if mine continues then im sending it back also
Click to expand...
Click to collapse
im starting to think it is a phone issue myself, going to find out Tuesday when my new one arrives though i am hoping it was an error on my part because this phone has the chance to be fantastic.
I was having random shutdowns with my 1st phone, the thing is I never did have stock long enough (rooted after 45min of gettjng) to see if it was the phone or root/rom(s).
My second phone is working great without any random shutdowns, but I'm still stock(running on second day of testing).
Gonna root and flash tomorrow and hope everything remains the same if not back it goes before my remorse period ends.
I really think it's phone related rather then a rom because I've never had this problem with previous phones.
So I would suggest on exchanging it.
Sent from my SGH-T989 using xda premium
htc2364 said:
I was having random shutdowns with my 1st phone, the thing is I never did have stock long enough (rooted after 45min of gettjng) to see if it was the phone or root/rom(s).
My second phone is working great without any random shutdowns, but I'm still stock(running on second day of testing).
Gonna root and flash tomorrow and hope everything remains the same if not back it goes before my remorse period ends.
I really think it's phone related rather then a rom because I've never had this problem with previous phones.
So I would suggest on exchanging it.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
i do appreciate the feed back, and from everyone who did give it. after lots of research and back and fourth between stock and custom roms i definitely wanted it to be the rom so it was fixable but im about 96% sure its the actual phone its self.

[Q] My phone crashed, need advices please.

My un-rooted phone crashed. I pulled the battery out to restart. After putting the battery back in, the phone vibrated with black screen. I googled online to how to reset my phone. Following the instruction to reset, I applied the wipe reset. Afterward, the triangle behind the android appeared. Then the phone rebooted. Does anyone experience this type of problem or has solutions to this nightmare?
Thanks
Try cleaning the battery. Happened to a couple of people. Just need to charge the sucker.
Sent from my SGH-T989 using xda premium
If your not rooted the warrenty exchange process should be simple. I would suggest you do that
Sent from my SGH-T989 using Tapatalk 2
peter896 said:
My un-rooted phone crashed. I pulled the battery out to restart. After putting the battery back in, the phone vibrated with black screen. I googled online to how to reset my phone. Following the instruction to reset, I applied the wipe reset. Afterward, the triangle behind the android appeared. Then the phone rebooted. Does anyone experience this type of problem or has solutions to this nightmare?
Thanks
Click to expand...
Click to collapse
Not saying it is a user error. It could be hardware issue. But, what apps did you download? Some of these could crash your phone. If the phone was working fine for a period, what changed? You should look into those as well. Changing phone may or may not solve your problem if you have a bad app that is messing things up. Just my $0.02 on this.

Galaxy Note N7100 keeps shutting off by itself

Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Blaster1984 said:
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
This came to me as well, but the set auto shut off before I can even root the unit.
Have a fix for you guys
I had the same problem after some messed up rom flash. If my Note 2's screen goes off for more than 10 seconds, I wouldn't be able to wake it back up without reboot... It was basically in an unusable state. Luckily after 2 whole days of digging I've found the solution.
1. Go to this thread http://forum.xda-developers.com/showthread.php?t=1915386
2. Scroll about 1/3rd of the way down and look for the attachment "BOOTLOADER_N7100.zip"
3. Flash the BOOTLOADER_N7100.zip with Odin using the Bootloader field
That's it!
Good luck guys. I created an account specifically to answer this question. It was a major pain in the ass finding a fix for this problem so I wanted to make sure I spread the fix on this issue so others don't need to suffer through the same thing.
SOS please
i now have the same issue where i tried the liquid rom on my n7100...as soon as it installed my phone started switching itself off within 5 secs and show a red battery light..and no love nor money can I get it on without rebooting..
i tried the bootloader in Odin after re installing the stock rom..but as soon as i select start..it fails??
Anything else?
I am also experiencing shutdowns with my Vietnam unit. I have 4.1.2 original ROM and I tried many possibilities to solve it. No success. The phone shuts off if I start an online radio (or tunein radio) and after max 2 min it shuts off. Doesn't matter if is on data plan or through router.
Had a problem of the phone freezing and had to restart the phone. Then again it would freeze after some time. Flashed stock rom with bootloader and pit but it still persisted. Sent it to the service centre and got my phone back yesterday after mb change. The new mb is with the newer firmware.
Sent from my GT-N7100 using xda app-developers app
I also sent mine to service, let's see what comes back.
My vietnam unit has ben running fine for the last 4 months. Updated to stock 4.1.2 and rooted.
Sent from my GT-N7100 using Tapatalk 2
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
This is a real problem with the Galaxy Note 2. I built a quick site to showcase the problem and to post a video that shows exactly what is happening. I am unable to post external links, so just copy and paste the following domain in to a new browser, making sure to remove and replace the DOTs: wwwDOTgalaxynote2shutsoffDOTcom
note 2 switching off by its self
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
HORRIBLE
battlenut said:
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
Click to expand...
Click to collapse
This is mad i have a vidnam made and myproblem looks like yours just thaht when it rresetsd it keeps reseting maibie 100-200...n times by itself and when it wants it starts and i can use it but recently it started toi do this more than 1 time / day like 3-4 times it is realy distuyrbing mine doers not lights the red led nothing just autorests milin tmes...and i factory rest and the problem persists .....when i put the batery in it stat automatic no button prs neded and it resets again until it does not i am so upset.... i had s3 i drop in water the screen broke i had s32 and it was shuting it self down it is stranger i love the phone bujt i need him 2 work...as my nexus 4 disapoinhts me very much it heats 2 much and batery lifew is so poor ((((((((((
Shutting down
Guys Im having the same issue
using N7000DDLS6
Dont see the file here
Can someone pls help?:crying:
As I said before, I have a Vietnam made n7100 and have had no problems with resets or shutting down. Have rooted, updated roms, etc etc. Its not country specific!
Sent from my GT-N7100 using Tapatalk 4 Beta
Same problem here, BT not working and my Note hangs every time the screen shuts off. I can wake it up immediately but after 8-10 seconds I am unable to turn it on again, must hard reset or take off the battery... No solution found so far. Flashing stock fails on sboot.bin also...

Galaxy S3 bricked... sometimes??

So, lately my phone has been acting kinda weird.. Basically, it'll shut off on it's own, no matter what my battery level or if I'm on the charger, its pretty random. When I go to turn it on, it shows me the samsung logo and shuts off after about 3 seconds of the galaxy s3 logo. It does the same in download mode and recovery. The phone will stay off and do that for an hour or more, and then itll turn on and be all dandy again for hours or at least another day. I'm going to take off all my pictures on the sdcard and odin back to stock as soon as possible for warranty, but does this sound like a hardware failure or software? I read about the s3 sudden death syndrome, but this one isnt permanent. Any ideas?
I agree with your assessments.
I'd wonder about overheating or a bad battery.
Sent from my SGH-T999 using xda app-developers app
what's your setup as of right now?
Beware if it shuts down when your flashing back to stock in the middle of the process it may never turn back on.
Sent From My Galaxy S3 Boricua 100%
It might be the kernel that came with the ROM you installed. I used to have problem with ktoon kernel.
I'm running Darthstalker XI, the problem happened with both the stock kernel and the faux samsung kernel. The battery is fine, its completely flat with no bumps or humps. I managed to turn it on once yesterday but as I was getting ready to transfer over the files the phone shut off and didn't start again. I'll try to get it running tomorrow.
EDIT: Now that I think about it, the problem happened when I dirty flashed XI over X. Afterwards I did a wipe and clean install of X1 and the problem persisted. Has anyone else on Darthstalker/UDVLJA based roms had this?
EDIT2: Well after being on the charger all day, I noticed that the green samsung battery icon was on the screen, something it only does when it's about to turn on properly. I instantly pulled out the sdcard and put the latest cm10 nightly and gapps on there and I booted to recovery, wiped, and flashed them right up, no issues. I booted just fine, I signed up and I was downloading youtube, latest now updates etc (bare essentials).... and it shut off again. I'm positive now that it's a hardware failure
mejorguille said:
I'm running Darthstalker XI, the problem happened with both the stock kernel and the faux samsung kernel. The battery is fine, its completely flat with no bumps or humps. I managed to turn it on once yesterday but as I was getting ready to transfer over the files the phone shut off and didn't start again. I'll try to get it running tomorrow.
EDIT: Now that I think about it, the problem happened when I dirty flashed XI over X. Afterwards I did a wipe and clean install of X1 and the problem persisted. Has anyone else on Darthstalker/UDVLJA based roms had this?
EDIT2: Well after being on the charger all day, I noticed that the green samsung battery icon was on the screen, something it only does when it's about to turn on properly. I instantly pulled out the sdcard and put the latest cm10 nightly and gapps on there and I booted to recovery, wiped, and flashed them right up, no issues. I booted just fine, I signed up and I was downloading youtube, latest now updates etc (bare essentials).... and it shut off again. I'm positive now that it's a hardware failure
Click to expand...
Click to collapse
If you have an app that controls kernel voltage that is still set up for set on boot and the voltage is too low when it boots or is granted root it'll kill it in this manner. Otherwise your phone is [email protected]#
Sent from my SGH-T999 infected with AnthraX using Tapatalk 2
I'd wager that if any overclocking/undervolting was done, it was disabled at the onset of problems. OP seems smarter than orangutan.
I used the phone for work, not play, no overclocking was done neither was any undervolting. I ran stock kernel settings.
Aerowinder said:
I'd wager that if any overclocking/undervolting was done, it was disabled at the onset of problems. OP seems smarter than orangutan.
Click to expand...
Click to collapse
I remember a time when XDA had helpful answers and users weren't reduced to insults. I've been around a couple years, hacked more phones than I can count and flashed hundreds of roms in my days, back when everything was still done in adb and terminal emulator. It's no wonder a lot of decent user has started moving over to rootzwiki

[Q] Boot Loop/Won't Boot

Hi everyone,
My S3 would all of a sudden just turn off and I wouldn't be able to turn it back on. I've tried taking the battery out and putting it back in. The phone would turn on by itself, but once it flashes the S3 logo, it would go black and the power button would become unresponsive. Sometimes it would keep vibrating. The only way I was able to keep it on long enough to re-flash/do a hard reset was if I took the battery out and left it overnight. But when I managed to re-flash/hard reset, the problem would come up again after a few hours. I was wondering what might be the cause of this. The first time it happened I was just streaming music, the second time it was just charging. I just got it back from warranty because of a loose power button and this problem was never there before. I was wondering what might be the cause of the problem and how I can go about remedying it. Thanks!
Sounds like the battery is failing. To be sure though, you said you can get it up and running for a few hours, right? That should be enough, but first make a nandroid backup. Then recharge, then do a full wipe and odin flash the stock firmware. (Only do this if you are certain it won't die during the flash.)
Are you on a stock rom now? If so and you're not sure enough to use odin, factory reset, including internal sd, and see if it continues.
If it does go to a Tmobile store and see if they'll let you test with a known good battery.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Sounds like the battery is failing. To be sure though, you said you can get it up and running for a few hours, right? That should be enough, but first make a nandroid backup. Then recharge, then do a full wipe and odin flash the stock firmware. (Only do this if you are certain it won't die during the flash.)
Are you on a stock rom now? If so and you're not sure enough to use odin, factory reset, including internal sd, and see if it continues.
If it does go to a Tmobile store and see if they'll let you test with a known good battery.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
I did a full wipe and odin flashed it with stock firmware after the first time it happened. I thought I was in the clear, but it happened again couple hours later. I've tried it with my spare battery but it does the same thing, it would turn on by itself, flash the S3 logo, then the screen would go black.
I'd take it to T-Mobile, let them see it happen do their thing, and ask them to note it on your account if they tell you to call support.
Sent from my SGH-T999L using xda premium

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