Hello all. First time posting on XDA long time lurker. I have a very specific situation i am currently dealing with. I am working with the local PD in a severe animal abuse case. A phone was confiscated during an arrest. the phone in question has information that will assist in our joint investigation. The kicker is the suspect is in custody and has been incarcerated. Not willing to share the password to unlock the phone to retrieve the data from it. Therein is our problem. Any animal lovers like myself that would care to offer some insight on my options would be greatly appreciated. Please send a private message.
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Hello guys; happy holidays to you all.
Dear XDA devs,
I have an issue; I have read many articles about this SM-G928A and how it is so easy to by pass the FPR AND REUSE IT for those who forget their GOOGLE password.
Yes it is possible; but most of the times such phones are stolen.
my Question is;
Is there a way one could COMPLETELY lock his phone and render it USELESS in case of theft even if one tried to REFLASH IT; it still LOCKED THEM OUT COMPLETELY????
Any assistance will be highly appreciated.
I am a GOOD SAMSUNG CUSTOMER who is also unhappy of the recent phones stolen from me and there is no way I can track the muggers and who they sold the phone too.
Please help.
This is what I sent-
Comments:Can you please send bootloader unlock codes to XDA Developers so that support for this phone will continue on an independent basis??
Or send them to me and I will pass them on.
This phone is a great piece of hardware and even though Amazon failed in their launch of this phone, there are others willing to continue to develop it for continued use outside of a locked down Amazon Fire OS that was discontinued.
Thank you for your consideration.
This is what I got back- If any of the developers want to follow this up feel free.
Hello,
I understand your concern about Fire Phone Bootloader Codes.
I'm glad to assist you with this but we need some additional information in this regard. I'm sorry for that but I hope you understand our limitations via email..
Based on the nature of your query, I suggest it would be easier for us to help you over phone as you can speak to our live customer support executives who can discuss your concern in detail and resolve the issue to your satisfaction.
I regret the fact that you are being redirected to our phone support technicians. However, I am sure we can resolve the issue quickly in an efficient manner if we can converse with you in a real-time manner.
You can reach us directly over the phone by clicking the below link:
To contact us via phone: http://www.amazon.com/clicktocall
Please be assured that, there's nothing to worry, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.
Maybe they will cooperate after all. I don't understand the techy side of things, so I can't respond. If any of you guys would like to, feel free. :fingers-crossed:
Somebody try to call? Who knows english good..
Someone who has a Prime account should make the call.-
sashusmom said:
This is what I sent-......
I don't understand the techy side of things, so I can't respond. If any of you guys would like to, feel free. :fingers-crossed:
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You should call them as they will have access to your support chat session and can't really get out of what they have told you during that session.
You dont need to be technical in anyway to get the bootloader unlocked if it really exists that is.
I bricked another fire phone and returned it to the seller who shipped it back to the Official repair center as they were unable to revive the phone.
After 2 months!! waiting the Repair Center (Amazon) finally sent me a Brand New phone via the seller as they could not revive the phone either.
If they are unable to repair these phone's after simply attempting to unlock the bootloader (Software Brick only no physical damage) then I doubt we stand any chance of doing things on our own.
If they gave the bootloader unlock then they would probably need to supply some PC software too like sony lg samsung etc etc do.
Maybe you're missing a chance to get a new phone maybe a HTC U11 even https://www.wired.com/story/the-first-alexa-phone-gets-amazon-even-closer-to-total-domination/ :fingers-crossed:
Whats the worst that could happen?
I am technically apt, have Amazon Prime and speak good English. However, I am currently in Egypt on vacation ...we sit behind the world's ****tiest DPI firewall that cuts VOIP. I can't make such a call except over GSM or as a receiver on my T-mo line. I have to gauge the level of arguing I'm going to do.
bigrammy said:
You should call them as they will have access to your support chat session and can't really get out of what they have told you during that session.
You dont need to be technical in anyway to get the bootloader unlocked if it really exists that is.
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I don't have a problem calling, but I don't have a chat session to refer to. I just sent a simple email. If I don't need to understand the techy side of things, How do I record what they tell me?? Is it just a simple string of numbers?? If they tell me???
Can someone who is tech savvy tell me what to ask for? Or what to tell them I need for the unlock codes for the bootloader? Presently my fire phone is not stock, so I can't give them any stock info.
I have installed the cyanogenMod version 11-10160619-unofficial-kodiak android 4.4.4
Baseband PB_02_06_12
kernel 3.4.0-perf-g280c96c
Just took it out of moth balls to play with a freedompop sim.
So, I recently bought a Samsung Galaxy S9 (T-Mobile) from some random stranger online, And when i got the S9 it did not come with anything else but the phone which immediately raised a flag for me.
When i tried to set it up it asked me to connect to the internet to set up, And once i connected to the internet and clicked next, I then found out it was google locked? It required me to log in with the previous owners email, When i contacted the owner he did not respond at all and i assume he stole it from someone else and sold it to me. I started to search around the internet and found a video of a person unlocking it in some way with Odin3 so i tried to do what he asked and nearly got a virus from it which left me unable to trust any other videos or sites, So I was wondering if anyone here would be able to help me some way to unlock and use this device, I tried going to a phone store near me to try unlocking it and they said it would cost me $120 usd, But i was sure i am able to do this at home by myself for free, But i'm not quite sure what to do without getting any malware. So if anyone could help me it would be greatly appreciated
You could try flashing stock firmware using Odin. Look up your model number on Sam-mobile.
What you are asking is the same as "I stole a phone that is FRP locked, help me gain access"
We have no way to know if you bought it or stole it
If you bought via eBay or similar, contact the site owners, if you used PP or a credit card, open a dispute and get the transaction reversed
If you did a bank transfer, you have details that can identify the seller, start legal proceedings, contact the bank
If you bought online, you will have some sort of digital footprint to find him
And at the end of the day, you took the risk buying unprotected like that
What *Detection* said, this "random stranger" didn't just show up on your computer, you had to find him on a website. If what you said is true, then there is some type of digital footprint. If it was on Ebay, then you have a way to possibly get your money back. Next time, demand a screenshot of the IMEI and do a quick search to find out if the IMEI is clear. If you bought a stolen phone, then your guilty of buying stolen goods.
I know a a method to unlock/bypass it easily but u can google it. like many of the other users are saying, you could have stolen it and trying to get a partner in crime. Just get a refund or ask the person for the info temporarily and then he/she just.change their pw quickly. It'll notify them when u have sucessfully unlocked the device. Good luck.
What's your conscience telling you? Do a trace, get a refund, and return the phone to its original owner.
Thread closed.
FRP (Factory Reset Protection) is done for something and we at XDA do not allow discussions to bypass such security systems. Even if it's for good reasons in the end we don't take that risk.
Please read the rules again HERE.
In particular, this one here below:
9. Don't get us into trouble.
Don't post copyrighted materials or do other things which will obviously lead to legal trouble. If you wouldn't do it on your own homepage, you probably shouldn't do it here either. This does not mean that we agree with everything that the software piracy lobby try to impose on us. It simply means that you cannot break any laws here, since we'll end up dealing with the legal hassle caused by you. Please use common sense: respect the forum, its users and those that write great code.
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Thanks
Wood Man
Senior Moderator
I have a phone given to me by my mother's friend who's son died in a drowning accident. She wants to get the images off of his phone (internal memory), but the phone is swipe pass locked, and he never enabled debugger mode, nor rooted it.
Is there a way to remove the screen lock? I do have his email and password, but I don't think that's enough, based on what I've tried.
Thanks
gatsby0121 said:
I have a phone given to me by my mother's friend who's son died in a drowning accident. She wants to get the images off of his phone (internal memory), but the phone is swipe pass locked, and he never enabled debugger mode, nor rooted it.
Is there a way to remove the screen lock? I do have his email and password, but I don't think that's enough, based on what I've tried.
Thanks
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firstly, id like to offer my 100% sincere condolences. I just lost my mom a little over a year and a half ago and one of my favorite aunts just 2 weeks ago. So please believe me when i say im sorry for your loss.
There is a way to do this, but its very much on the outside of what XDA can advise on as it would open pandoras box for thieves.
Your best bet is to call google with the email address and password, inform them of his passing along with showing them where the obit is online and ask for access.
Im not sure what the death clause exactly reads, but you might have to have the executor or executrix of his estate request this. I work in health insurance and we have to abide by HIPAA, but i dont know what crazyness google will make you go thru
good luck man. I had a similar thing trying to get pics off of a mac for a friend who's sister passed away. It was a total b**ch to get done, but i got it done (Linux to the rescue)
Youdoofus said:
firstly, id like to offer my 100% sincere condolences. I just lost my mom a little over a year and a half ago and one of my favorite aunts just 2 weeks ago. So please believe me when i say im sorry for your loss.
There is a way to do this, but its very much on the outside of what XDA can advise on as it would open pandoras box for thieves.
Your best bet is to call google with the email address and password, inform them of his passing along with showing them where the obit is online and ask for access.
Im not sure what the death clause exactly reads, but you might have to have the executor or executrix of his estate request this. I work in health insurance and we have to abide by HIPAA, but i dont know what crazyness google will make you go thru
good luck man. I had a similar thing trying to get pics off of a mac for a friend who's sister passed away. It was a total b**ch to get done, but i got it done (Linux to the rescue)
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Great, thank you so much for the advice. It's too bad I can't do it myself, but you've saved me a lot of hassle trying to do something I can't. I'll let her know.
Hello guys.
A friend/colleague of my wife had his son die in a motorcycle accident a couple of months ago. His phone was not damaged but has a pin lock on it. The family wants to retrieve any photos or videos in the phone with their son. Searched around a bit but cannot find any way of unlocking without data erase. They just want any reminders of him and don't really care about the phone itself. It is a Note 10+ N975W. If you can help in any way it would be appreciated.
Thank you.
dondedios said:
Hello guys.
A friend/colleague of my wife had his son die in a motorcycle accident a couple of months ago. His phone was not damaged but has a pin lock on it. The family wants to retrieve any photos or videos in the phone with their son. Searched around a bit but cannot find any way of unlocking without data erase. They just want any reminders of him and don't really care about the phone itself. It is a Note 10+ N975W. If you can help in any way it would be appreciated.
Thank you.
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If anyone on the family has access to the accounts linked to the phone, they could easily unlock it that way.
They can also try and explain the situation on to a Samsung service center, I think they might just be able to do so with the proper proof of purchase for the device.
Doing this by themselves will most likely result in a total loss of the data which they're supposed to be avoiding.
I don't think anyone on the forum would help, mainly because of the lack of credibility on the story itself.
Good luck
joyousfrank said:
If anyone on the family has access to the accounts linked to the phone, they could easily unlock it that way.
They can also try and explain the situation on to a Samsung service center, I think they might just be able to do so with the proper proof of purchase for the device.
Doing this by themselves will most likely result in a total loss of the data which they're supposed to be avoiding.
I don't think anyone on the forum would help, mainly because of the lack of credibility on the story itself.
Good luck
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Unfortunately they don't have access to any of the accounts . I will ask them if they can find any paperwork. I know my story is strange and I really don't know how to convince people about this. As some sort of proof if I just have a stolen phone or something I wouldn't care about any data and just hard reset it and bypass the google account. Anyway thanks for the idea with Samsung service center.
the problem is giving ways to access devices can open the phone to a load of fraud due to stuff like cards saved on the device either through services like the pay apps or other login information saved in the device.
so really it doesn't come down to plausibility of the story it comes from a security stand point and for sites like this they will not allow things like this to be discussed as it could be used illegally.
best option if you can prove you're a relative and the death of the user is to contact either Samsung or Google and see if they will let you recover the accounts and just hope the original user backed up their photos and such to cloud accounts or if you got access to the Samsung account likely remotely unlock the device.
I've not rooted my phone so I don't know if it wipes it or not.
But if not you can always root the phone and then use adb commands to remove the lock.