[Q] touchscreen sometimes not responding - Galaxy Note II Q&A, Help & Troubleshooting

2 weeks ago I broke my screen on my n7100. I was lucky and my touch screen was not broken. I have repaired the screen and it's working again. But now I have the following issue. Very often my touch screen freezes out of the blue. Nothing works on the screen. I have to turn it off (not completely) and when I push the home button everything works again.
Does anyone know how to fix this? In my opinion it cant be the new screen, because it emidatedly works again after switching on and of as explained above.
How can help?
Other question. Is my warranty now void once I have repaired the screen my self?

dmfjansen said:
2 weeks ago I broke my screen on my n7100. I was lucky and my touch screen was not broken. I have repaired the screen and it's working again. But now I have the following issue. Very often my touch screen freezes out of the blue. Nothing works on the screen. I have to turn it off (not completely) and when I push the home button everything works again.
Does anyone know how to fix this? In my opinion it cant be the new screen, because it emidatedly works again after switching on and of as explained above.
How can help?
Other question. Is my warranty now void once I have repaired the screen my self?
Click to expand...
Click to collapse
have you tried the samsung test as in *#0*# and if all fine try to flash rom fresh

Related

[Q] Touchscreen not working after change

Good day!
I have a problem. Some time ago I've crashed my Desire touochscreen.
So I've bought a new touch screen. Glued it in via Super Glue.
Worked fine for some time. But then it doesn't respond to my touches. So it works works, then, BAM, stops working.
If i start charging my Desire - also stops working.
Any advice or help?
Com' on No clues at all? :-(
looks like touchscreen is not the only thing that you crashed.
are you sure that the phone isn't freezing?
That's the problem, that touchscreen is the only thing i crashed. Because when the touchscreen was crashed, it still worked good.
The phone isn't freezing if you mean low temperature by that.
Send it back to HTC and let them repair it.
MatDrOiD said:
Send it back to HTC and let them repair it.
Click to expand...
Click to collapse
I'm 99.9% sure he killed his warranty as soon as he did the touchscreen himself...
It's off warranty for lik 1 year

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

Right side of screen partly unresponsive to touch

After I replaced the the whole screen assembly, about 2 cm of the screens right side is almost unresponsive to touch.
It always works, if i touch a spot on the screen that works 100% and then immediately after that touch a spot on the rigtht side.
Sometimes it also register a touch if I try like 10 times.
Could this be software? The phone is not rooted og flashed. I have tried to restore to factory defaults. I'm thinking maybe I could get lucky with a different ROM/Kernel?
I'm also wondering if it is a loose connection to the digitizer? But the I think its wierd that it works when I first "Activate" the screen by touching it on another spot first.
I hope someone can come up with some ideas to try before I open it up again, as it is quite hard to get appart, and I'm worried to brake the new screen.
Regards
TJMacGyver
have the same problem, and i dont think its a software problem you can test the touch screen by using htc help app go to : hardware misbehaving / hardware diagnostics / line drawing test you can view it by drawing lines on screen
have you found a solution to the above problem?

Touch no responsive after call

HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
anyone? =(
beast_drc said:
HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
Click to expand...
Click to collapse
+1
i have the exact same problem with you and i think is screen related.
i ll perform the proximity sensor check and if it is not the source of the problem,i ll take off my screen,give a cleaning at the connections and put it back on, to notice it s behaviour.
hope i won t break my screen cause it happened before:fingers-crossed:
my screen has started un gluing from the left side of the display and screen is lifted upwards ,i just mention this for the possibility of causing a problem with those freezes during incoming calls,but i can t think of anything.
probably i need to order a new display(not from the same seller of course) cause it is a little dim too,if it s not fixed after trying those i really don t know what i will do with my phone,it really gives in my nerves with this problem(otherwise i m very satisfied of owning it).
i ll come back reporting after making my tests...
EDITroximity sensor check OK,no problem.
cleaned the connections of my screen and i have only 1 freeze after 40 calls,but is still there and is only a day that passed..
i can t target if my problem is hardware or software,i ll flash stock lollipop with flashtool and wait for some days,but if it appears again what should be my next step?
any ideas welcomed..
EDIT 2:after five days on stock 5.1,problem seems to dissapeared,so i supposed it is related to an app...
EDIT3:till now everything is OK.

Touch screen doesn`t work anymore

Yesterday suddenly my phone just deny to work with touch screen. I try hard reset with update.zip. I try clear data with button combination. I wonder what can be the cause? Is there anyone with the same problem? I wonder if i change the touch screen what will happen? Because the screen is not broken, i didnt hit the phone. The touch stopped just when it was with screen off. I hit the power button to wake it up, and then cant swipe.
Yes unfotunately mine as well. It happened 1 year ago, touchscreen used to work randomly. So I sent it back to China, but it was working perfectly.
After getting it back it worked for 1 month, and since impossible to do anything. Without touchscreen no TWRP, no backup possible, no flash.
It's a brick now and it is no guaranteed anymore. I lost my money my time and my nerves.
So sorry for you but I don't think you'll manage to fix it. I think it's an hardware issue.
You can try use OTG cable and a mouse.
Mine touchscreen have an row in the middle, with about 1 centimeter that don't recognize the touch, all the rest work perfect. With a mouse, work all.
Mine stopped working one morning. I left the phone on the bedside table and the next morning the touch screen didn’t work..that’s all…the screen is fine, I didn’t have any accident with it...
It was 4 months ago.. I tried everything I could to revive the phone, but I couldn’t.. so I bought a new phone, from different brand obviously
Good luck with yours!

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