4G lte incoming call issue - Sprint Samsung Galaxy Note II

Recently, 4G has been deployed here in Columbus, Ohio. It started in a few places but has now expanded to our house. Great, yes, except I can't receive any incoming calls. I confirmed yesterday that it is a tower issue.
Since I am rooted, I was curious if there's any file out there that I haven't found that I could flash that would help. I've also tried ##SCRTN# and this didn't help either.
Thanks for any insight
Sent from my SPH-L900 using Tapatalk

Has your market *officially* been opened...or are the LTE towers just turned on and nothing official yet?
You say you're rooted-are you on a stock ROM? What PRL are you on?
If your LTE is not yet official, and it does it even under a stock-ish ROM, and you have a recent PRL, you may be hosed and need to turn LTE off...of the LTE is official then I'd complain to Sprint.

They said it will be officially launched and all the towers will be good to go on the 26th of November.
I can send and receive text messages, emails... and get speeds of 15 down, 4 up. No issues either making a call.
Right now I'm on the Synergy rom and I'm on 2006 prl.
The reason I know it's a tower issue, I went outside of the 4G lte deployed towers and didn't have any trouble receiving phone calls.
Thanks for responding, much appreciated.
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Incoming call issues are also now with my mother in law's HTC One, sadly I just got her the phone and she can't receive phone calls.
I hope the tower updates finishes up soon because this sucks.
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I'm in Columbus too and I know 4g has been spotty at best. I'm glad to hear that it will be rolled out to more areas. Would love to have 4g on the east side.
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Well, at least Sprint is trying to help while I'm at home. They sent me an Airrave today so I can at least receive phone calls while at home. Hopefully the tower situation with LTE will be resolved soon
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Related

Nobody on Sprint able to make calls in my area that I know of.

Everyone that I know who has a Sprint device is not able to make phone calls. Data still works and so does text, so im guessing sprint is have 1xRTT problems. It might be local to Greensboro, North Carolina. Is anyone else having problems making or receiving calls on Sprint?
I've read in a few threads that sprint is doing some maintenance to their network. That might be the reason??
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Thanks for responding. I hope it doesnt last to long. Almost everyone I know has sprint lol.
Not a problem. Could always call lovely sprint and ask them what's up
Sent from my SPH-D700 using xda premium
Same here,homecoming weekend here in greensboro and can't make or receive calls and the text messages failed!!! Internet and email are working, I checked my gmail and fb with no problems. Crazy!!!!!!!
Sent from my SPH-D700 using XDA App

No 4G in Tampa,FL

Is it me, or has the 4G been lost in Tampa? It could just be my phone, but I haven't been able to connect to 4g in over a week.
It was working (at half the speed I usually get) 2 Fridays ago. But, if I'm not mistaken, isn't Tampa scheduled for LTE by the end of the year? If so, they could be working on the towers in your area.
Sent from my Epic 4G Touch
I'm in Tampa as well and there is 4g its just hard to find. I live over in Seminole heights and there is a tower less than a mile from me and I've gotten it but its very weak. My 3g was giving it a run for its money...
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Binary Droids said:
It was working (at half the speed I usually get) 2 Fridays ago. But, if I'm not mistaken, isn't Tampa scheduled for LTE by the end of the year? If so, they could be working on the towers in your area.
Click to expand...
Click to collapse
If I understand correctly, 4G Wimax towers (owned by Clearwire) should have nothing to do with 3G CDMA / 4G LTE towers (owned by Sprint).
I have to turn 4G off and on a few times to get a decent connection and when I do it disconnects a minute later.. best places I've seen are near USF and on 275 between Westshore Blvd & downtown. Everywhere else sucks. Also I've never once had a good connection indoors
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I move around quite frequently and I find a decent amount of areas that have 4g, even in places that you wouldn't think it would be. If your near a Sprint store then most cases there will be 4g available. Inside the Tampa Pitcher Show, across from Sprint store, you can get service inside easily. Places out in Brandon and Valrico as well, in fact I was using 4g yesterday in IHOP out on 60. If LTE is covered as much as the current 4g then I'll be very happy... Oh and I thought I read that it was coming here this summer according to that unofficial sprint build out site. I won't contemplate even getting an LTE phone before then since 4g is so readily available for me, and we know how good the 3g can be at times.....
Noooooooo you guys are all wrong. 4G is there but its just incognito and invisible.
Im just messing.
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I was just in Tampa yesterday and got 4G. Also got 4G in St Petersburg also.
is there a way to reset the 4g? for some reason I can't connect to it at all, after a data reset, network refresh, everything I can think of. is it possible to try to change the realm to clearwire instead of sprintpcs?
bluphi1914 said:
is there a way to reset the 4g? for some reason I can't connect to it at all, after a data reset, network refresh, everything I can think of. is it possible to try to change the realm to clearwire instead of sprintpcs?
Click to expand...
Click to collapse
Update Profile
Update PRL
Reboot
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Mine seems to be working fine when Im closer to downtown.
I get it over in Seminole and I haven't had a problem yet. Maybe they're just working on towers
Im in the carrollwood area and my 4g works fine
Sent from my SPH-D710 using XDA
Odessa/Citrus Park area 4g fine, Tampa Intl airport, 4g was screaming fast. I was shocked.
jcaicedo82 said:
Im in the carrollwood area and my 4g works fine
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Click to expand...
Click to collapse
you have signal at all in carrolwood?
i just moved out of northdale. i was roaming there all the time.
Shout out to all my down south Florida boys!
Orlando in da hizouse!
Sent from my Galaxy Nexus using xda premium
saint pete, we have full wimax coverage over here
psst a little birdy told me july is when to look for some lte pickin's
So far, the only areas where i've gotten good 4g connections is near downtown, or closer to Oldsmar. I live in T-N-C and 4g is very sparatic (i think i spelled that right )
I have noticed its like that over on the east end of Fowler and Busch.. I'm not to sure why though.
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Update your prl that might help. R u running a custom rom or are you stock?
Sent from my SPH-D710 using XDA

Thanks for noting Sprint!

I'm at the Austin, TX ACL music festival, and and Sprint is worthless! Sure I have signal.... But I can't text, and can't make calls, and the internet does NOT work on 3g or 4g LTE. My friends have a mix of Sprint, Verizon, AT&T, and T-Mobile... They have no problems with anything... Except for the AT&T... They have intermittent problems....
When you walk around and look around, everyone BUT Sprint brought in temporary towers to provide service for the festival. Sprint has a nearby tower that gives me 3-5 bars, and but it's FAR overloaded. There are 75k people here today, give or take...
All I'm saying Sprint, is would it kill you to bring in a temporary tower or 2 for the 3 day music festival of 100k people or so...?
Ok...... Sorry for my rant..... I'm getting fed up with nothing working...
Sent from my SPH-L710 using xda app-developers app
Do they have a first aid station? Sounds like you need to find the waaaaaahmbulance.
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Lol! Ya, they do.... Maybe they have some kotex
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Orrr change carriers. Reading all these "Boo Sprint" threads are getting old. If you don't like it, move on!
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phqchevys said:
I'm at the Austin, TX ACL music festival, and and Sprint is worthless! Sure I have signal.... But I can't text, and can't make calls, and the internet does NOT work on 3g or 4g LTE. My friends have a mix of Sprint, Verizon, AT&T, and T-Mobile... They have no problems with anything... Except for the AT&T... They have intermittent problems....
When you walk around and look around, everyone BUT Sprint brought in temporary towers to provide service for the festival. Sprint has a nearby tower that gives me 3-5 bars, and but it's FAR overloaded. There are 75k people here today, give or take...
All I'm saying Sprint, is would it kill you to bring in a temporary tower or 2 for the 3 day music festival of 100k people or so...?
Ok...... Sorry for my rant..... I'm getting fed up with nothing working...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
At the big golf tournaments here in Florida or at any Football stadium, the towers are always oversaturated. In some markets, AT&T provide Sprint's backhaul so it's possible those were related.
I have nothing against sprint. I love them and have had them ever since the early 90's. I just think they could have been a bit more proactive..... Like there competitors were...
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Wait... so you are on XDA and on the SG3 with Sprint and you didn't think to change your PRL to a Verizon PRL to get signal and 3G? You deserve to have the issues you have cause you had every opportunity to address the problem before hand and during the festival.
This is a big FAIL!!!
phqchevys said:
I'm at the Austin, TX ACL music festival, and and Sprint is worthless! Sure I have signal.... But I can't text, and can't make calls, and the internet does NOT work on 3g or 4g LTE. My friends have a mix of Sprint, Verizon, AT&T, and T-Mobile... They have no problems with anything... Except for the AT&T... They have intermittent problems....
When you walk around and look around, everyone BUT Sprint brought in temporary towers to provide service for the festival. Sprint has a nearby tower that gives me 3-5 bars, and but it's FAR overloaded. There are 75k people here today, give or take...
All I'm saying Sprint, is would it kill you to bring in a temporary tower or 2 for the 3 day music festival of 100k people or so...?
Ok...... Sorry for my rant..... I'm getting fed up with nothing working...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Its ok. Sprint defence force is out and about today. Sprint sucks..I have to flash a roaming prl for decent speeds. Def waiting for that letter.
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I just wanted to make a funny joke, not being insulting. I will note that at a recent major sporting event in an LTE market I was getting 1mbps down on my GS2 on 3g (unfortunately was there a week before I got my GS3). Others in my group on other carriers were getting the typical sporting event zilch. I am hoping this is a sign of things to come.
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Sounds like its your device. You wrote "My friends have a mix of Sprint, Verizon, AT&T, and T-Mobile... They have no problems with anything... Except for the AT&T... They have intermittent problems"
So your friends with Sprint didnt have problem. But yet you did.. So seems to be your device and not Sprint.
Unless you meant to say your friends with Sprint ALSO had problems.. in which case the network operated normally. It was a festival with over loading. It happens.
eskomo said:
Wait... so you are on XDA and on the SG3 with Sprint and you didn't think to change your PRL to a Verizon PRL to get signal and 3G? You deserve to have the issues you have cause you had every opportunity to address the problem before hand and during the festival.
This is a big FAIL!!!
Click to expand...
Click to collapse
Lmao
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cannot connect to cell network

I was in a building and had full bars but could not make a call, it kept saying "not registered on network". so i selected an ATT network and when i try to switch back it says "error searching for networks". also when i hit "select automatically" it sits on the "automatic registration" screen until the end of time. anyone have any ideas? I cant make calls, or get data. I can use WIFI fine, and even WIFI calling.
Stock ICS rom with faux Kernel. I had some system apps frozen with TB but i defrosted them all and restarted, problem remains.
Disabled WIFI calling, ReEnabled WIFI calling, then disabled it again and when I disabled it the last time I had full bars, then I just selected network automatically, worked real quick and I had 4G back too...not sure what caused it but its good now.
It's normal. Sgs3 can't roam on other towers. If you have T-Mobile it will only connect to T-Mobile towers. Have the same issue with a few different sgs3 phones. Latest being unlocked an using an at&t SIM and it does the same thing, will only connect to at&t towers. No roaming on other towers.
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I think it won't roam if there's a tmobile tower detected. If there are no tmob towers it should let you roam.
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Would that would have caused no bars and no cell data in my house later that day too? My house always has full bards and ive been getting 18Mb down on 4g there too, yet i had nothing.
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mustk1ll20 said:
It's normal. Sgs3 can't roam on other towers. If you have T-Mobile it will only connect to T-Mobile towers. Have the same issue with a few different sgs3 phones. Latest being unlocked an using an at&t SIM and it does the same thing, will only connect to at&t towers. No roaming on other towers.
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Click to expand...
Click to collapse
Roaming is not device dependent. It's cell tower dependent. Each area is zoned. If T-Mobile has an agreement in said area with att, then you can roam. If the tower you are near is an att tower and there are no roaming agreements, then you won't be allowed to roam. And as the doc says, you most certainly will not be allowed to roam if there is T-Mobile service. But I hope and feel optimistic about the metro PCs merger. I feel that will greatly allow us to have a deeper area of coverage as well as more areas having service.
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---------- Post added at 02:35 PM ---------- Previous post was at 02:33 PM ----------
freakasis said:
Would that would have caused no bars and no cell data in my house later that day too? My house always has full bards and ive been getting 18Mb down on 4g there too, yet i had nothing.
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Click to expand...
Click to collapse
Are you reporting zero coverage in your home when you used to get full 4g? Have you tried moving to another location and seeing if it worked?
Or are you saying you have service but it's just not making phone calls and connecting to data?
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Until I turned wifi calling off, on, and and off again..... I had 0 service. I started at the hospital, and and remained when I went home, about 2 hours.... Reboots did not affect it..... I originally turned on wifi calling when I went nto the hospital because there was no service, but they have wifi..... But even when I left the hospital, I still didn't have service for hours, until I switched wifi calling off, and on, and and off again.... Then all of the sudden full signal and 4G came back. I need to mention that outside of the hospital in have had nearly full signal strength everywhere in my county including my home before and after this incident.
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Sounds to me like either the wifi calling feature got hung somehow leaving you stuck sorta in between it shutting off and the cellular side turning bback on (if that even makes sense!), or there were some issues with the tower in the area, and once maintenance was complete, you got your signal back.
Just guessing here!
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Aight well thanks for the input.
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Airrave help

So I got a new airrave tonight, last one wasn't letting callers hear me but I can hear them. Same issue with new one. Sprint couldn't figure it out last time so they sent me a new one. I'm on Verizon FiOS and they ran speed tests to make sure I had enough bandwidth for calls and I do. Any suggestions?
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The galaxy s3 and the airwave have been known to have many issues I have one too and I have delayed messages and missed calls that I never got and even people not being able to hear me its not the airwave or the s3 its just an incompatability issue
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I also was having issues with the new Airave and Galaxy S3 and ended up just unplugging the Airave and not using it. It's still sitting next to my TV waiting for Sprint to actually acknowledge there is a problem. I'd rather have 1-3 bars of service at my house instead of dealing with no getting any calls at all.
dante32278 said:
So I got a new airrave tonight, last one wasn't letting callers hear me but I can hear them. Same issue with new one. Sprint couldn't figure it out last time so they sent me a new one. I'm on Verizon FiOS and they ran speed tests to make sure I had enough bandwidth for calls and I do. Any suggestions?
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Click to expand...
Click to collapse
You have Verizon internet?
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I had the same problem with my EVO LTE and now my S3 on occasion. After much troubleshooting and speaking with many clueless Sprint Techs, I finally found a Supervising Tech who actually knew what he was taking about. First off, he was here in America.... lol, He actually owned an S3 and had an Airave. According to him, the LTE antennas have a hard time with the Airave. To help your phone to connect to your Airave, make sure your phone is set to CDMA only, not CDMA /LTE.
WUESTSIDER X!!
Sent with my Mighty GALAXY S3!
For what its worth, I have two S3s in my household with NO problems with the airvana airrave.
If you have the standard frontier router as your edge device, you might try enabling the rules for Voice wing VOIP service in the firewall settings under pott forwarding.
Sent from my SPH-L710
Sprint airave team is aware of the issue our device has not with the airave itself only with Verizon Fios internet routers with the last six revisions for the Fios and quantum speeds.
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Ah, makes sense then that I'm not experiencing the issue if it's specific to their device(s).
I don't use Verizon/Frontier's Actiontec router at my edge.
I have the actiontec rev I Wifi N router, 75/35 speed upgrade and the airvana and have no issues with mine.
criptix said:
You have Verizon internet?
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Click to expand...
Click to collapse
Yessir, Verizon FiOS
blazerboy567 said:
Sprint airave team is aware of the issue our device has not with the airave itself only with Verizon Fios internet routers with the last six revisions for the Fios and quantum speeds.
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Click to expand...
Click to collapse
Like he said its a known issue if you call the airave team and provide them info that you have one way audio with Verizon internet they can pass your info on.
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I have an S3 and RoadRunner (BrightHouse) internet. No 4g in my area.
I have no problems with it. I wouldn't have service at all without it.

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