I have an E980 (US AT&T LG Optimus G Pro), and I noticed a weird issue. Just recently, maybe a week ago, I was checking for software updates and it says "Your phone is not registered yet." I did some searching, and eventually found that my IMEI reports as "0". I have googled this issue to no end, but everything I could find about it were people reporting that it said "null" or "000000000" AND they had no network functionality.
That's the odd part, my carrier network is (so far) completely unaffected. I can still make calls, texts, use data, etc BUT cannot connect to check for updates. I know it sounds like a small issue, but it's really bothering me. When searching for ways to restore an IMEI, I found lots of information about it being linked to the EFS files (which I did not create a backup for when I used FreeGee to unlock my bootloader >.<)--but again, I am led to believe if my EFS were completely gone or corrupt, I'd have no network connection. Am I misunderstanding?
What would cause my IMEI to be 0, but still allow me access to my carrier's network?
I am willing to start over from stock, but I am unsure of which options are safe/effective (Factory Reset in settings, full flash from a stock rom, etc?)
Thank you in an advance.
EDIT: I did a little more research and I suspect that, while I'm using the stock LG rom, I did flash a patch to remove the shortcut buttons in the notification pull-down. My latest assumption is that the modification is making it (misread?) my IMEI number, but for some reason still allow me on the network. So, a new question: Would anything correct this short of a complete reflashing to stock (like with LGFlashTools or something)?
Related
Hi there
I am in New Zealand, recently rooted with DR Ketan’s help and installed PhilzCWM. Also on Ketan’s advice, I backed up my EFS.
My problem: just today I realised I cannot send text, or make phone call. I am on X-Note ROM from 3-4 days ago. I am very sure that after installation, I had normal Mobile connectivity and was surprised to find I didn't. Not sure if my EFS became corrupted, or other ROM setting is wrong.
Under Settings About Device:
My SERVICE STATE says Out of Service
My Mobile NETWORK STATE says disconnected.
My phone number says UNKNOWN
What's weird is
My IMEI lists a long number, assumed correct and not corrupted
So if my EFS partition is corrupted I assume I wouldn't see any IMEI at all?
Far as I know my SIM is activated (I am on a company plan & coworker's phones are normal)
Just now I restored my stock nandroid and .... same thing! No service. So I doubt it's even a modem problem.
Guys I'm screwed, any tips what settings to check etc??
sounds like your IMEI is invalid. i had something random recently. all my flatmates use iphone 4s. they had no signal when @ home. cant send texts etc. wifi works.
then next day my LTE N2 did the same thing. I changed MODEM/BASEBAND problem corrected it self. went back to old MODEM/Baseband. no problems since.
only other thing i can think of is, someone has reported your IMEI to police or your provider..
does it say "NOT REGISTERED" ? or something similar where your provider name appears?
R0B3RTF1SH3R said:
sounds like your IMEI is invalid. i had something random recently. all my flatmates use iphone 4s. they had no signal when @ home. cant send texts etc. wifi works.
then next day my LTE N2 did the same thing. I changed MODEM/BASEBAND problem corrected it self. went back to old MODEM/Baseband. no problems since.
only other thing i can think of is, someone has reported your IMEI to police or your provider..
does it say "NOT REGISTERED" ? or something similar where your provider name appears?
Click to expand...
Click to collapse
Hey thanks for th tip.
My phone recognises Vodafone as my provider but still won't connect.
I will try flashing a different modem, I may not have paid enough attention to different versions when I flashed the aroma installer.
Thanks, I'll report back.
update: Vodafone shop confirms my SIM is 100% good, and it works in another phone. So I think you're right, my IMEI is fukt.
I was told by Voda that my proper IMEi is listed on my phone innards. The IMEI shown in phone settings is waaay different. So it's corrupted somehow. I gotta familiarise myself with how to flash my backup image. Damn just what I need on beer day Friday
I restored my backup image of EFS/IMEI - it solved my problem.
Because there was an IMEI listed in phone settings I wrongly assumed it was the correct one. So flashing ROMS can muck up your EFS.....thank god for backups
you can still use the custom roms. just if your IMEI stuffs up, there is methods to reset it. i had to do it once. wasn't that difficult but was rather troublesome. i just wanted to use the custom rom at the time.
I'm running CM-10.1.3 (stable) on my phone (T999) with the UVMD5 modem and last night I lost all signal for about 30mins. I rebooted a few times and toggled air plane mode on and off without any success. Eventually, I got signal again but no data. I can send and receive calls and SMS but I have no data connection (can't browse, no email notifications, etc.). I have tried all the options under the Network Mode settings without any success. Occasionally, I'll see the "E" sign for Edge/2G but there is no data available even then. I also tried updating the modem to UEMJ4 and UEMJC but observed no changes. WiFi works just fine. Could this be a hardware issue? Is the antenna somehow damaged? Is there anything else I could try?
Try another Kernel. If that does not help, Odin flash to Stock. If that too doesn't work then suspect tower issue.
Hardware is a possibility. But lets not get ahead of ourselves
Thanks, I'll give that a shot and report what I find. I doubt that it's tower related since I'm having the same issue at home and at work and my roommate, who has an original Galaxy and is also on Tmobile, is not having any problems.
I flashed stock JB 4.1.2 (UVDMD5) using Odin since I had it laying around and I'm still seeing the same issue. What else can I try?
EvilBoz said:
I flashed stock JB 4.1.2 (UVDMD5) using Odin since I had it laying around and I'm still seeing the same issue. What else can I try?
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Click to collapse
Check your APNs. Those are under Settings > Advanced > Network. Its called Access Point Names. It should be set to epc.t-mobile.com. See this thread for details.
Try UVDLJC or the prior version to MD5. If that too does not help then take to T-mo for antenna Repair.
Check your IMEI number. If it is zeroed out PM me. Otherwise just let us know here, (but don't actually post it).
DocHoliday77 said:
Check your IMEI number. If it is zeroed out PM me. Otherwise just let us know here, (but don't actually post it).
Click to expand...
Click to collapse
The IMEI is 0. I never backed up the EFS folder but I was able to get the number from tmobile.
I have been having the same issue since June 2013 after doing to 4.1.2 OTA update from T-Mobile, at the time I didn't realize the IMEI was listed as unknown. So for months I have not gotten a cellular data connection better than Edge. Also after that update trying to check for a software update on the phone resulted in an error, and Kies told me my firmware was not supported for upgrade. Looking in some support forums and talking to T-Mobile got me nowhere, so I have just been dealing with it.
Wanting to upgrade I recently used Odin to load the official T-Mobile 4.3 ROM on the phone, actually hoping that would fix my issue (still in the dark about IMEI) which it did not.
I had never backed up the EFS folder, since as a standard user I had no idea what it was and while performing an update from my provider I didn't realize anything would need to be backed up outside of Kies. Now that my warranty is expired and having to take matters into my own hands I am on a quest to find a fix, however I don't want to "brick" my phone in the process, at this point I know enough to be dangerous.
Currently;
Android 4.3 Official T-Mobile ROM
BASEBAND is good T999UVUEMJC
Kernel 3.0.31-1962493
IMEI is Unknown
Looking at some other posts here at xda-developers I tried to follow some instructions on repairing or restoring IMEI using NV reader/writer, however I cannot get NV reader/writer to connect to my phone.
I have noticed in 4.3 when using *#7284# in the dialer the QualComm settings are no longer present, only MODEM and PDA are available.
I have poked around in Service Mode *#197328640# and found a setting that I thought might help, but I have a feeling it is the same thing as 8#7284#
[1] UTMS > [6] COMMON > [4] DIAG CONFIG > [1] USB or [2] UART
So at this point I don't know how to proceed, again I am not thrilled about loading a custom ROM, or really any ROM for fear of making the issue worse or bricking the phone. I have read a lot of posts about no longer being able to make calls due to IMEI issues. Everything works right now except cellular Data.
Ok so I did a ton of stuff to my phone like rooting, flashing different ROMS, but in the end I want to get my phone back to stock, so I flashed the stock firmware with LG Flash Tool but now I can't call anyone and incoming comes don't come through. I just get a "out of service area" after a while whenever I try calling someone. Texting works and internet works, and so does Wifi. Also, my time is 3 hours fast when it's set to automatic in the settings. I don't know why it's doing this. And my IMEI is 0. Here are some pictures of my settings. One more thing. Since I flashed the stock, in my android devices, Google doesn't recognize my old device anymore. It treats this phone like a new device now. Weird... Anyone know how I can fix this problem?
Oh and when I try to update my phone it gives me this: "Your phone is not registered yet"
So many problems, I'm so sad
(these are the images uploaded online if the attachments don't work)
postimg (DOT) org/image/yc356c9el/
postimg (DOT) org/image/ipnwgre97/
Do you have a EFS backup? Your IMEI is 00000000000000.... That's NOT the way it should be. Maybe the network provider blocks you from using the network because of an invalid IMEI (don't know for sure) but since you reflashed Stock ROM i don't think it's modem related...
I think I fixed it! I just used the kdz method of going back to stock instead of the tot/dll method and it fixed my problems! I got it from this thread if anyone else has the same problem:
http://forum.xda-developers.com/verizon-lg-g3/general/guide-flash-to-stock-10b-kdz-method-t2928140
Really not sure what to do here, and I'm starting to get very frustrated, especially since I know exactly what the issue is and I can't find a solution... So here is everything I did up to this point in detail. I wanted to go back to stock for a while, but I remembered not being able to update at all last time I tried this. I used the LG Flash Tool to go back to 10b (I think? Earliest firmware out there) It started when my phone would tell me that "My Device was not registered yet" in the System Update settings. I did some Googling and found out it was because my IMEI number was blanked out (All zeroes), and I found a tutorial that was for the G2, but worked for the G3, to repair the IMEI. I first rooted with the LG One Click Root Tool when I got to Lollipop, used the IMEI that was under my battery, converted it to HEX and injected it into my phone with RF_NV_Manager, which was installed with QPST by Quallcom. After doing this, my IMEI was fixed, it matched the same IMEI that was under the battery on my phone, though I never texted or called anyone from there so I never noticed anything strange. I was able to update to the latest official Lollipop firmware, but then my phone started telling me I left the home network. Thinking it was just a glitch or something, because I had roaming issues before on stock, I switched to a custom ROM since that fixed it last time before I even knew that IMEI's existed. That didn't fix it at all. I was on LiquidSmooth Alpha and my phone will still go to roaming, and the way I would fix it was to piss around with the mobile network settings and change them back, then I would get 4G LTE for a few minutes, but I would NEVER be able to call or text. Since it was a discontinued ROM, I thought I just got unlucky, so I went to an official Nightly for CM12.1. At the moment I have LTE but no calling or texting... Then I found out that these issues tend to occur after IMEI fixes, so what do I do? Can anyone point me to a proper tutorial on how to fix this? After looking, I ended up downloading and installing something called EFS Professional 2.1 but now I'm even more confused...
EDIT: I tried going into ADB and inputting "adb reboot nvrestore" but that didn't fix it... The site said it's based on a backup that was automatically created when the phone was first built but that was on a completely different forum for a different phone. Going to try to flash back to stock KitKat.
EDIT: Alrighty! I'm getting somewhere! I flashed back to 10B with the Upgrade DL option, before I used Board DL. I can call and text now, as well as LTE, and OTA updates work, but I'm just going to root and go straight to the Nightly CM12.1 that I wanted to go to in the first place.
EDIT3: That seems to have done the trick. For people who have had issues with roaming after IMEI repairs, try flashing your stock TOT with the Upgrade DL option, then root and install your preferred ROM.
Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do
P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it
Did you put in your SIM card first before you started...
I read you need to insert sim first but could be wrong.
sas007 said:
Did you put in your SIM card first before you started...
I read you need to insert sim first but could be wrong.
Click to expand...
Click to collapse
Sure, i did it. Anyway don't search networks. But what carrier of sim card and numbers into sim card, phone can recognise.
Maybe i wrote not understandable? My english not first language. So asking. I will try to explain.
Thanks for your reply.
I uploaded a log file with errors but cant to write here link, because i need 10 messages
My G710ULM's GPS stopped working 2 days ago, still trying to find out what's the cause of it. Tried apps like GPS Status, GPS Locker, no avail that it isn't picking any satellites at all. Just searching for GPS location. Restarting the device haven't helped either. In settings I even excluded all apps in Power Saving Exclusions. In GPS Status app, resetted and downloaded the A-GPS, this should surely make the GPS work. No success.
deonin said:
Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do
P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it
Click to expand...
Click to collapse
I can fix it. Send me a PM.
Resolution?
Hi in having the same issues with my G7 thinq... I was wondering if you guys found a resolution for this issue?
5centr5 said:
I can fix it. Send me a PM.
Click to expand...
Click to collapse
Hello expert. I have an LG G7 ThinQ ULM phone. The problem of this phone is no phone waves signal, 3G, 4G. (a week ago that is good). I think that because the SIM and insert this SIM into other phones, this SIM still works very well. So can you show me how to fix it? Thank you very much!
Note: I was try as below but not success
Go to the Home screen;
Tap on the Phone app;
Switch to the Dial pad;
Type in (*#*#4636#*#*) and just wait – the phone should automatically redirect you to the Service mode;
Once you’ve entered this new mode, tap on Phone Information or Device Information;
Tap on Run Ping test;
Look for the button labeled as Turn Radio Off and select it;
Wait for the phone to restart;
Tap on reboot.
Problem on LG G710ULM OF WIFI, GPRS, SIM CARD READING
Hello i have the same problem on my LG G7 i buyed this motherboard but just problem again . please if you find a way to fix this. someone tell me how to do it :highfive:
hello i have the same problem. no wifi, no network.. enable radio in service menu not resolved problem... any solution??
Solution? I have the same problem
I can fix it with TV for little bucks.
got the same problem after trying to update
I've got the same problem after flashing the android 10 update. Tried android pie and oreo but nothing helped. I will really appreciate any help as this is my daily driver.
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
kunarbale said:
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
Click to expand...
Click to collapse
hi, i need help, same mistake, i dont get a solution
Hi guys, I bring a solution to this problem, I found this topic: https://forum.xda-developers.com/t/no-signal-after-crossflashing.4089281/, you understood better by reading yourselves, but basically I flashed the rom with lg up chip erase mode and my wifi/data started working again, I know this is not recommended under any circumstances but it worked for me.
However, be aware that ChipErase mode not only erases IMEI numbers, but also erases MAC addresses, EFS partition and others. In many countries if your device does not have an IMEI number or other identifiers, SIM networks cannot allow (my case in Brazil it worked) for you to register with them, i.e. in most cases your sim will not work on the phone and you will not have cell service. You may still have issues with WiFi networks as without MAC addresses your WiFi will be grayed out or the network may not allow you to connect. Also, be aware that in many countries around the world knowingly tampering with or changing your phone's IMEI numbers is against the law. IMEI number is how networks and ultimately law enforcement identify the device and its owner
kunarbale said:
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
Click to expand...
Click to collapse
hi can i use this method to fix my wifi problem? my wifi cant be turn on at all after so many change of roms, it does work on every firmware i used. i need a help