Kies message - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

i connected my GSIII to Kies to check for the 4.3 update, which i guess hasnt come out yet. but instead of telling me that the firmware is up-to-date it says "Your device's current firmware version is not supported to update firmware via kies."
any idea why?
i Have an AT&T Galaxy SII (Rooted) on Official Android 4.1.2.
thanks in advance

I was told being rooted would give this error.

You can blame your carrier for this one. Sometimes OTA updates from your carrier can cause that message to appear, and Kies will say its an invalid ROM

Related

[Q] Keys: your device's current firmware version is not supported to update via kies

My phone is unrooted (and with the original ROM).
After installing Keys I get the message:
"Your device's current firmware version is not supported to update via Kies"
* Current firmware version: PDA|:LJ3 / PHONE:LJ2 / CSC: LJ2 (ILO)
If I select Tools->"Firmware Upgrade and Initialization", I get the message:
`GT-N7100' does not support initializing.
Any ideas?, thanks
amirdt said:
My phone is unrooted (and with the original ROM).
After installing Keys I get the message:
"Your device's current firmware version is not supported to update via Kies"
* Current firmware version: PDA|:LJ3 / PHONE:LJ2 / CSC: LJ2 (ILO)
If I select Tools->"Firmware Upgrade and Initialization", I get the message:
`GT-N7100' does not support initializing.
Any ideas?, thanks
Click to expand...
Click to collapse
Look here http://www.sammobile.com/firmware/?page=3&model=GT-N7100&pcode=ILO&os=1&type=1#firmware, if you have that firmware (N7100XXALIH) you have the correct version. If you don`t flash it with Odin. You have the wrong software atm for Kies support.
I have the exact same problem as amirdt.
My phone (Samsung Galaxy Note 2) runs the stock rom it came with. I haven't rooted the device since it works perfectly with the stock ROM, but once connected to Kies, I get following:
Firmware information:
Your device's current firmware version is not supported to update firmware via Kies.
Current firmware version:
PDA:LJ3 / PHONE:LJ2 / CSC:LJ4 (XXX) (What does the XXX stand for?)
Build number
N7100XXALJ3
Reading gee2012's reply above, I visited the site that was linked in the post and did a search on GT-7100. Found me a long list of frimwares. All of them were Android 4.1.1, except one:
GT-N7100 - Open Europe
PDA: N7100XXDLJ2
CSC: N7100OXADLJ2
Version: 4.1.2
Date: 2012-10-29
Regions: Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom
And this is pretty much where my knowledge comes to an end.
I find 64 matches for my current build and one for the 4.1.2 (listed above).
I don't understand why Kies is giving me the error message about my firmware not being supported
I don't know whether I am eligible to update my phone to Jellybean 4.1.2. Kies is a no-go because of the error message. If I try to select Tools -> Firmware Upgrade and Initialization, I get the error "GT-N7100 does not support initializing".
If I try the "software update" check on my phone, it says "Latest updates have already been installed". I don't know what to do or believe on this one.
I'm kind of confused. I can't determine whether my phone is up to date and working as intended or if there is really something that is not right with the firmware. Should I be able to upgrade to Android 4.1.2?
I'm sorry for many questions, but right now I am both out of ideas and knowledge. If someone smarter than me could provide me some support/answers on this one, I'd be most happy. I use my phone a lot and it's my primary tool when on the field.
Headscan said:
I have the exact same problem as amirdt.
My phone (Samsung Galaxy Note 2) runs the stock rom it came with. I haven't rooted the device since it works perfectly with the stock ROM, but once connected to Kies, I get following:
Firmware information:
Your device's current firmware version is not supported to update firmware via Kies.
Current firmware version:
PDA:LJ3 / PHONE:LJ2 / CSC:LJ4 (XXX) (What does the XXX stand for?)
Build number
N7100XXALJ3
Reading gee2012's reply above, I visited the site that was linked in the post and did a search on GT-7100. Found me a long list of frimwares. All of them were Android 4.1.1, except one:
GT-N7100 - Open Europe
PDA: N7100XXDLJ2
CSC: N7100OXADLJ2
Version: 4.1.2
Date: 2012-10-29
Regions: Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom
And this is pretty much where my knowledge comes to an end.
I find 64 matches for my current build and one for the 4.1.2 (listed above).
I don't understand why Kies is giving me the error message about my firmware not being supported
I don't know whether I am eligible to update my phone to Jellybean 4.1.2. Kies is a no-go because of the error message. If I try to select Tools -> Firmware Upgrade and Initialization, I get the error "GT-N7100 does not support initializing".
If I try the "software update" check on my phone, it says "Latest updates have already been installed". I don't know what to do or believe on this one.
I'm kind of confused. I can't determine whether my phone is up to date and working as intended or if there is really something that is not right with the firmware. Should I be able to upgrade to Android 4.1.2?
I'm sorry for many questions, but right now I am both out of ideas and knowledge. If someone smarter than me could provide me some support/answers on this one, I'd be most happy. I use my phone a lot and it's my primary tool when on the field.
Click to expand...
Click to collapse
2 things:
1. If you want to update with Kies and receive OTA updates you need to flash the firmware that is specific for your country/region
2. If you want to flash the latest firmware like 4.1.2 you can flash any firmware with Odin but you cannot use Kies/OTA`s anymore.
This will also change the CSC file.
gee2012 said:
2 things:
1. If you want to update with Kies and receive OTA updates you need to flash the firmware that is specific for your country/region
2. If you want to flash the latest firmware like 4.1.2 you can flash any firmware with Odin but you cannot use Kies/OTA`s anymore.
This will also change the CSC file.
Click to expand...
Click to collapse
Thank you for a quick reply, gee2012.
I prefer to keep things as simple as possible without too much in-depth technical tweaking. Your answers confused me even more.
1. I have very little to no clue how to figure out what my firmware would be (Sweden - and there seem to be several of them), even less to determine which one it would be the right one.
2. I don't know whether to trust Kies or the "software update" in "About device". Kies reports an error, the software update says that all of the latest updates are already installed. Does this mean that OTA updates should work?
I'm sorry for asking more questions. What I would need a is a definite step-by-step guide how to fix these kinds of problems.
Headscan said:
Thank you for a quick reply, gee2012.
I prefer to keep things as simple as possible without too much in-depth technical tweaking. Your answers confused me even more.
1. I have very little to no clue how to figure out what my firmware would be (Sweden - and there seem to be several of them), even less to determine which one it would be the right one.
2. I don't know whether to trust Kies or the "software update" in "About device". Kies reports an error, the software update says that all of the latest updates are already installed. Does this mean that OTA updates should work?
I'm sorry for asking more questions. What I would need a is a definite step-by-step guide how to fix these kinds of problems.
Click to expand...
Click to collapse
Check on www.sammobile.com/firmware for the latest firmware for your country/region. If that version is not identical to the version that is on your phone Kies and OTA`s will not work. In that case you need to download and flash that firmware from the Sammobile website. That`s it mate. You can check your firmware in the phone dialpad by pressing *#1234#.
Once again, thank you for your reply and guidance. I think things might become a bit interesting now:
GT-N7100 Nordic countries 2012 October Android 4.1.1 N7100XXALJ3 N7100OXXALJ4
The PDA=N7100XXALJ3 (displayed as "AP" when I did that dialpad trick you mentioned, and shows up as the build number in "About device") and CSC=N7100OXXALJ4. To me it looks like a match and also be the latest firmware for my country/region. If this is correct, then Kies and OTA should work? Kies still reports the same error about the firmware, but the software update option on the phone reports that latest updates have already been installed.
Does this indicate that the phone is working fine as is OTA, but Kies is not?
I also have this problem, I went from Omega rom back to stock through Kies recovery procedure. Now when I check it says the exact same thing
"Your device's current firmware version is not supported to update via Kies" Homw is this possible?
Thx
gee2012 said:
2 things:
1. If you want to update with Kies and receive OTA updates you need to flash the firmware that is specific for your country/region
2. If you want to flash the latest firmware like 4.1.2 you can flash any firmware with Odin but you cannot use Kies/OTA`s anymore.
This will also change the CSC file.
Click to expand...
Click to collapse
Hi. I'm new to this forum. Hope someone can help me or at least give light to the situation.
I followed the first option. i downloaded the official stock rom from sammobile for country: Philippines and Provider: Globe. and i was able to successfully flash it. my phone now shows the correct Kernels, etc.
However, when i tried to connect my Samsung Galaxy S2, Kies still says:
Your device's current firmware version is not supported to update firmware via Kies.
- Current firmware version: PDA:LPF / PHONE:LPB / CSC:LPF (COA)
not sure if this is because this isn't the correct firmware for my phone, country and provider or if kies shows this error because the phone, which is a Samsung S2 I9100 is still not elligible to upgrade to JellyBean since Samsung still hasn't rolled out the Jelly Bean update for S2 yet. If it is the former, what should i do?
Hope the experts here can help me or clarify matters. Thanks in advance you guys.
Guys, same problem here.
Phone's ROM seems to be (as far as I can tell from Samfirmware) a Hong Kong/Phillipines version and to receive updates, from the guidance above, it seems I will have to flash UK stock ROM. On Samfirmware there does not appear to be a ROM for my carrier (Orange/EE) though the phone was bought unbranded, not through them. Couple of questions if anyone can help:
- So long as I flash a ROM for the right region, is it necessary to have the right carrier's ROM?
- Does anyone know if 4.1.2 is actually being distributed in the UK?
- I can swap SIM to O2 temporarily (There is an O2 ROM on Samfirmware). I presume if there is a uk (O2) update I could install their 4.1.1 stock, install the 4.1.2 update and the unlock the phone? Any problems with this?
Any help much appreciated.
(N7100 - Galaxy Note 2.)
SORTED! Flashed latest stock ROM from Samfirmware which is 4.1.1 (o2 UK) and multitasking features all working. Kies still says it won't update the phone. Phone says latest updates installed but as far as I can tell that's because 4.1.2 isn't out yet. Not particularly a problem now though. Will just flash latest stock when it comes available.

[Q] Cant update firmware via Kies

I get this message:
"Your devices current firmware version is not supported to update firmware via Kies"
Any ideas? I want to update to try and address battery problems i'm having.
Current CSC is N5119OLBBMC9 if that helps anything...
skiba said:
I get this message:
"Your devices current firmware version is not supported to update firmware via Kies"
Any ideas? I want to update to try and address battery problems i'm having.
Current CSC is N5119OLBBMC9 if that helps anything...
Click to expand...
Click to collapse
Just to check the obvious -- are you on a stock Samsung unrooted ROM with no modifications to the system partition?
yup, totally stock.
Anyone?

[Q] Can't Update to latest firmware using OTA or Kies

When I first bought this phone, I bought it from amazon and it was an AT&T locked Galaxy s3. I unlocked it using an app called unlockunit and I'm now using it with GoSmart, which is a part of T-Mobile, if I remember correctly.
Anyhow, when I plug my phone into the computer to connect to Kies, Kies does not recognize the phone. When I use OTA updates, the update is interrupted before it starts. Does anyone have a solution to this problem? I want to update to the Android version 4.3 but I can't so I'm stuck using 4.1.2
Okay, I got my phone to connect to kies, I have no idea why it was not earlier, but sometimes it tells me I have to reboot my device... but when I hit tools>firmware upgrade and initialisation, it says [ 'SGH-I747' does not support initilising. ] My current firmware version, according to Kies, is PDA:MG2 / PHONE:MG2 / CSC:MG2 (ATT).
Please help, I'm still trying to update my phone to the latest firmware.
Could I possibly update my phone to the latest firmware by rooting my phone?

[Q] Unable to update to 4.3

My device is GT-N7100 and I purchased it (8 months ago) from Samsung center.
My current firmware is 4.1.1 (see attached image)
4.3 is already available in my country which i checked on www.sammobile.com (see attached images)
The problem is that i don't get any notification to update software. Even if i manually try to do it by going into settings>about device>update software it still says "the latest update has already been installed".
Whereas, few of my other friends have already updated their devices though OTA without any problem.
Kindly guide me why i am not able to update my firmware through OTA?
Did you try to update with Kies ? Generally your first picture should have a last line which gives information of which country rom you have. Either picture is not seen fully or your Rom is not your country's rom(complicated sentence I know ) So if your ROM really have update Kies should see it but if your rom is an international rom or different country rom then OTA may not be possible through normal ways, you may have to use Odin.
Imranhakro said:
My device is GT-N7100 and I purchased it (8 months ago) from Samsung center.
My current firmware is 4.1.1 (see attached image)
4.3 is already available in my country which i checked on www.sammobile.com (see attached images)
The problem is that i don't get any notification to update software. Even if i manually try to do it by going into settings>about device>update software it still says "the latest update has already been installed".
Whereas, few of my other friends have already updated their devices though OTA without any problem.
Kindly guide me why i am not able to update my firmware through OTA?
Click to expand...
Click to collapse
Then manually flash the rom you want to use via ODIN.
If the answer is no, why have you posted this topic on XDA instead of your devices official support forum??

Galaxy Note 2 from AT&T running 4.1.2, no update available.

Hi, I have a friends Galaxy Note 2 from AT&T which is currently running 4.1.2. Looking around I see that at least 4.3 is available for this model (4.4 as well), but the software update application says that there's no update available and sometimes if I'm lucky it says that the update checking was interrupted and to try again in 24h.
The phone has not been rooted, although right now it's in Spain instead of the US and using a local SIM card.
Is 4.1.2 the last update for the phone or is there anything wrong? How come there are reports of 4.3 or 4.4 being available and the update manager still says it's running the latest version? The reported baseband is I317UCAMA4.
By the way, Kies also says that it's already running the latest version.
Thanks anyway for your time, regards.

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