Desire reboots - Desire Q&A, Help & Troubleshooting

Hey guys...
So, my Desire started acting up. OEM battery has blown itself so much I couldn't put the back cover on my phone. I got a new battery from e-bay and then my problems started. No matter what ROM I use phone reboots after a call or a message is received. I managed to find a good OEM battery and it was fine for few days but now it's back to rebooting. I tried different kernels, overvolting, undervolting, overclock, underclock, calibrating battery, wiping battery stats, and nothing helps.
Now, my question is, is it possible that my motherboard is dying and I need another phone?

I'd say very likely
If your original battery has "blown itself out", it's likely to have caused other heat damage.
Instead of all this ROM / kernel changes (and remember wiping battery stats does nothing...), a last resort would be to revert to complete Stock to ensure it's definitely not software related. I personally doubt this will solve anything though, damage is done.

That's what I thought. I was planing to run RUU and see what happens when I get home. Thank you for your reply
Sent from my HTC EVO 3D X515m using Tapatalk 2

How is your phone now?

MarekAG said:
How is your phone now?
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Click to collapse
It works just fine after I ran RUU. I had one reboot, but my battery was very low. So now I'm affraid to flash ROMs again

Related

NOT CHARGING full after rooting...

Hello experts... not not sure if im doing it right by posting a new thread... but i really need ur help... and couldn't find semilar thread here...
I have rooted my Wildfire 2/3 monts ago... from that day, my phone is not taking full charge... it's taking 48% charge...but most of the time, less than that... evenn if i connect the phone in the charger for a full day. the charge only last 3/4 hours even if i dont do much without 3/4 callings... I'm now using CM7 stable rom...
I also tried a new battery in it... but it was all the same... i tried my phone battery in to other wildfire and it worked perfectly... it shows full charge...
Is anyone else facing the same problem...?? can someone give me a solution...?? i'll be really greatfull....
Thank you in advance...
you can try THIS in ur case charge it like 4 hours since its not going all the way to 100%
darkstep said:
you can try THIS in ur case charge it like 4 hours since its not going all the way to 100%
Click to expand...
Click to collapse
tried but nothing happendbro... it's all the same... anything else...??
it work for me when my battery was messed up, you can try flshing latest radio or do a full wipe and flash a rom.
You know that background services drain the battery very fast.
Also keep wifi/mobile data/ bluetooth on only when you use it.
Uninstall any odd-apps-that-require-data connection-and-run-into-background.
Furthermore, try a sense RoM ( the one from my sig for example ) and see how the device behaves then.
For now I cannot suggest more then basic stuff as I don't know exactly what is going on with your device.
Dethox said:
You know that background services drain the battery very fast.
Also keep wifi/mobile data/ bluetooth on only when you use it.
Uninstall any odd-apps-that-require-data connection-and-run-into-background.
Furthermore, try a sense RoM ( the one from my sig for example ) and see how the device behaves then.
For now I cannot suggest more then basic stuff as I don't know exactly what is going on with your device.
Click to expand...
Click to collapse
draining battery is not the main problem... it's not charging more than 30/40%...
i'll try a sense ROM though and let u know the result. thanks for ur suggesion...
tanbin said:
draining battery is not the main problem... it's not charging more than 30/40%...
i'll try a sense ROM though and let u know the result. thanks for ur suggesion...
Click to expand...
Click to collapse
Before trying a sense rom, format the phone. Then switch off and charge . Make sure to use a recovery without offmode charging bug. Wait till the red led turns green. Then enter recovery and wipe battery stats. Then unplug charger and switch on the phone. Hope it helps.
Edit: Another suggestion. You said your battery gets full charge in another wildfire. So make a full charge in another wildfire. Then insert the battery in your wildfire and go to recovery and wipe the battery stats. Then power on the phone and check.
Sent from my Blade using XDA App
Same with my wildfire too stuck on like 70 to 80 never goes 100%. Already tries sense Rom and all other Rom but still facing the issue. When i try to charge in off it stuck and need to take the battery out and than it gonna b start is it a bug of alpha x s off or recovery plz help out this battery issue.
Just read a thread by someone who is experiencing the very same thing on a Stock, Unrooted. S-ON Phone. So I guess it's unrelated to root or anything.
bharatgaddameedi said:
Before trying a sense rom, format the phone. Then switch off and charge . Make sure to use a recovery without offmode charging bug. Wait till the red led turns green. Then enter recovery and wipe battery stats. Then unplug charger and switch on the phone. Hope it helps.
Edit: Another suggestion. You said your battery gets full charge in another wildfire. So make a full charge in another wildfire. Then insert the battery in your wildfire and go to recovery and wipe the battery stats. Then power on the phone and check.
Sent from my Blade using XDA App
Click to expand...
Click to collapse
thanks a lot... can you suggest a rom?? shall i try 2.1 or 2.2... i heard that i'll lose the right too root if i install 2.2....? and also can you discribe this word, "without offmode charging bug". sorry, i'm not an expert on these...
rakesh595160 said:
Same with my wildfire too stuck on like 70 to 80 never goes 100%. Already tries sense Rom and all other Rom but still facing the issue. When i try to charge in off it stuck and need to take the battery out and than it gonna b start is it a bug of alpha x s off or recovery plz help out this battery issue.
Click to expand...
Click to collapse
yes... i also need a solution fast... i'm blaming my self for rooting now...
3xeno said:
Just read a thread by someone who is experiencing the very same thing on a Stock, Unrooted. S-ON Phone. So I guess it's unrelated to root or anything.
Click to expand...
Click to collapse
I got the same battery-stuck on stock, unrooted, s-on phone (froyo). Tried to do everything - root, clear battery stat, flash rom (sense, nonsense, stock), downgrade hboot to 0.80, new battery, charging when phone turned off - nothing. Battery keep not charging full and I saw green led a long time ago.
Follow this thread attentively.
It's not the bug of rooting buddy I thing some hardware fault becoz many people out who,s facing this issue before rooting like me i already all Rom but nothing can cure this problem so I revert back to s on and I gonna claim ma warrenty from HTC I they gonna fix it.
Sent from my HTC Wildfire using XDA App
Do post an update on what they say. Seems that this issue is probably going to affect many (or some?) of the Wildfire's out there at some point or the other.
rakesh595160 said:
It's not the bug of rooting buddy I thing some hardware fault becoz many people out who,s facing this issue before rooting like me i already all Rom but nothing can cure this problem so I revert back to s on and I gonna claim ma warrenty from HTC I they gonna fix it.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
i dont have warrenty either... what i'm gonna do with this phone... i cant do anything with this... after full night charge, when i take it out... with in an hour it starts giving the warning to connect with the charger...even if i dont make any call or anything... i can not take it out...
please keepp us posted what they said about this problem...
when i rooted my device my the green LED turned on at 90% charged, however if i left it it continued charging to 100%. i think you have a similar problem, just wait it out hoping it charges.
Sent from my HTC Wildfire using XDA App
how long time did it take to get full charge?
nafornitsl said:
when i rooted my device my the green LED turned on at 90% charged, however if i left it it continued charging to 100%. i think you have a similar problem, just wait it out hoping it charges.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
it's never gets to green LED, so it's never gets more then 60-80%
usmax said:
it's never gets to green LED, so it's never gets more then 60-80%
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Click to collapse
my 1 is wors now... it does not takes charge more than 20%-30%... i think i have to dump this mobile, if any soluition does not comes out soon... i can not even sell this thig to anyone with this problem...
tanbin said:
my 1 is wors now... it does not takes charge more than 20%-30%... i think i have to dump this mobile, if any soluition does not comes out soon... i can not even sell this thig to anyone with this problem...
Click to expand...
Click to collapse
Why don't you take it to a repair shop? Even if you don't give it for repairs, atleast it can possibly help identify the issue?

HELP! My phone gets hot and restarts! Please look for more info inside!

Hello dear friends!
HTC let me down Kind of stupid phones indeed at least desire...
I have my phone for quite a time now, it is rooted with unrewoked, clockwork recovery and s-on. I flashed many different roms in the past and everything was brilliant. In a pas half-a-year or so I stayed with only one ROM - MIUI-Au. I kept updating it to the newer versions and so on and on. Never had any random reboot or something. At least maybe it was because of some strange app or something else. But now it started to reboot randomly and constantly!
Phone gets hot abit and it just reboots, and never comes to android homescreen again, until I put out the battery, hold it for few minutes, pop it back and then it boots. But as soon as start to play music, or run a game the phone gets hot abit and reboots again. and so on and on. I thought maybe it was a miui issue. So I tried to flash different roms, but guess what? None of the even boot! The main screen shows and with the same second it bootloops again and forever!... (
Even from recovery it sometimes reboots randomly. So i managed somehow to flash my miui back and it at least boots. But it is very unstable now, I barely can use my phone now
PLEASE WHO CAN HELP ME????
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
What have you set the CPU max to?
Sent from my HTC Desire using xda premium
Thank you for response! Appreciate, really!! I didn't set it, I left everything by default I think! Because as i said, i even tried flashing different roms, not only miui.
What else could be? By the way, with stock froyo rom If I remember correctly, sometimes it became extremely hot, but I didnt get any reboots from that. But now, it gets just a little bit hot and it seems that this causes the reboot...
Now what I just noticed, I get reboots even when the phone is idle. And it is not even warm!
If its not getting hot then I'm confused lol. It sounds like a actual hardware fault. Sorry I can't help with this one
Sent from my HTC Desire using xda premium
cluendo said:
My warranty probably out of date, and my phone is rooted, I dont think HTC would accept it...
any thoughts? friends?
Click to expand...
Click to collapse
try and get it taken back to stock if you dare.
The phone hasn't been out 2 years yet, which is how long the warranty is.
Thank you! But is there any possibility to fix it without HTC involvement? Maybe it is not hardware issue ? Can it be because phone is rooted and I flashed many roms to it ? I didnt try AOSP roms since reboots started, I will try to pop in Cyanogenmod or other and see if I will get reboots.
Would rerooting my phone and updating my recovery fix the problem?
and Note: yesterday I tried to S-OFF my phone, but I can't even do that with my unstable MIUI. It rebooted in the middle of the process..
I had a similar problem, apparently it's not uncommon on the early revisions. I sent mine to HTC and they replaced the mainboard.
Thank you for answer! But what if my phone is bought through a contractor?
Can just call HTC and ask the for repair? Or should I contact my contractor first ?
Just give them a call and they will try to help you out. I had a very good customer service experience with them when my desire had some issues.
They will require a proof of purchase though. If you managed to get the receipt from your "contractor" (I am unsure what you mean by a contractor), then there should be no problem.
Sorry for misleading word, I meant T-Mobile. I bought my phone under contract. I think I have a receipt. I even have whole box and stuff of the phone somewhere in my drawer.(just sayin ). So how is customer service of HTC? Poor, good ? I heard you need to tell them that you did a factory reset and that didn't help. Is that true. Also if I will unroot my phone, will they know it was rooted anyhow?
Ahhh....this overheating issue seems common. How they can release faulty phones?? No clue.
thanks for answers mates!
In Singapore, HTC service is really good. Phone was still under warranty.
It took me just one (real) call to confirm a repair order. The first call I was just checking to see what options were available to me.
The second call was an actual repair request. And the third call was me pestering them for a pickup date. heehee
In Singapore, repairs were done via courier. They picked it up and 1 working day later, they sent it back.
Naturally, you will probably need to impress upon them that you tried everything to fix your phone (which I hope you did which includes proving to yourself that it's not the ROMs fault).
You will definitely need to reset everything back to zero. In my case, I downloaded an RUU to totally reset everything back to STOCK, which included removing clockworkmod recovery. You WILL need to create a goldcard for this though so bear in mind that it's not exactly a case of a simple flashing procedure. At least not if you don't already have a goldcard.
Sorry if I overread it at some point, but you speculated at the beginning there could be some faulty app causing this, but you never meantioned performing a full wipe. Have you full wiped yet? Just to make sure it is indeed no software problem.
greets
Thank you for your answers. At the moment I have SuperNova classic ROM. ( 2.3.3 + Sense 2.1) But my phone crashes again and again, it is so annoying and causes me so much trouble.
I never tried a reset or unroot and return to original rom. Im just wondering now, would this help to remove or at least remove those reboots?
Today I was in my work and i was keeping my phone in my jeans pocket. it got hot as u would expect when keeping in pocket and suddenly it rebooten, then it went into a bootloop and started to bootloop 7 times in a row quickly. then again and again. It became very hot at that time.
For the interest, what exact hardware faults causes these reboots and why phone gets even hotter if you keep it on boot loop. If I keep phone cold, the rom usualy stays normal, without reboots. but as soon as I start using my phone, texting or calling for at least 5minutes of using it just reboots.
as I said- really annoying thing :S
I remember my happy times with miui, apps and no reboots Was fun!
cheers for helping!
I would give full wipe / factory reset a chance, and maybe RUU.
At least try it before sending phone to htc.
It is hardware problem, search forum. Fresh ROM without SD card, enabled WIFI and GPS, running G navigation, back of the phone is warm - restart after few minutes.
Maybe someone know how to read info form the phone right before reset? We could understand why the phone is reseting and hopefully add some patch.
Reboot-loop experience
Hey,
i had the same problem over the last few months: In the beginning my phone restarted only when it got hot, but it got worse over the last few weeks, in the end i was not able to use two apps at the same time (music and mytracks) or even to surf the internet longer than a few minutes. The problem did noticeably decrease when the phone was cool - tested by putting it on a fan or in the fridge. Yet, Skype was regularly killing it. As i really love my phone (and especially the AMOLED-Screen!) i did not want to resign. The battery cover contains some metal which is supposed to enhance heat dissipation - so i attached a little thermal pad to the hotter bottom of the phone to improve contact with the head spreader. Unfortunately it did not entirely fix the problem. Yes, it improved the situation a little, but it got even worse after a week or two - in the end i had to turn it in.
So i decided to take it to the Telekom-Shop. They were very kind and told me they would call the other day to confirm that the replacement would have been shipped. It took a few days longer, but i got a phone with the AMOLED-Screen! The employee said it was a used mainboard in a new case, completely refurbished. They only replaced the main unit, i kept the battery, sd-card, charger and so on. Now i have a working Desire again!
Terminator
Similar?
Hi i on the other hand have similar problem, qiute anoying one, my desire, cm7 hboot, s-off, insert coin cm7 rom, have phone freezing in diferent situations, sometimes its working sometimes just freezez and i need to get battery out and turn it one and sometimes several times in row to get it working again???? RUU and go to give phone in service? plaese advice?
@cp6ija Sandisk SD card? If yes, smash it.
nvm
cant delete post so just posting gibberish

[Q] Random rebooting, kernel panic - got my one x

Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
On the both screens you can hopefully notice it, 26mins and it lost 10% battery.
After this kernel panic the battery drain changed and the Android OS stopped to drain so much battery.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
You said you installed a few apps and games. Try going back to factory settings first, wait a while and see if the pattern repeats, if the phone behaves normally, then it must be something you installed, not all apps are optimised for ICS.
Good luck!
Dreist said:
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
Click to expand...
Click to collapse
check your kernel version pls
Ok thanks for your first impressions and help. Im trying the factory reset now.
I have done a screenshot of the kernel version.
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
i hope this isnt a joke
joke or not, normal stuff apps can cause problems. the whole Android OS battery usage is because of apps you installed. it's a brand new phone and i wouldn't be too worried about it. i switched from Samsung to HTC because Samsung releases broken source code and doesn't seem like they really know how to do anything but stick hardware together. if i'm not happy with HTC, then maybe Motorola is making the next Nexus phone and i'll give that a try.
Please do keep us updated on how's everything working out ? Did the factory reset solved the issue? Hope this ain't an April fool joke ! Anyways hope everything goes well for you mate. Kept my fingers crossed on mine one x
So ok, i tried the factory reset twice. Seems Not to work atm. Im going to try it again. I hope Arhd and s-off is working soon
Im curios, maybe there are more ppl with this Problem after monday / tomorrow.
Ill keep you up2date.
Sent from my HTC One X using XDA
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
First wave of a new phone is always more risky, you can get a faulty device
catachresistant said:
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
Click to expand...
Click to collapse
Agreed, it sounds screwed to me.
I can't speak for the rest of the world - but I don't really know why people panic. If the phone ends up being unstable it's going back and they'll be refunding my contract - it's really that simple.
There was a similar problem on the original Desires. Linked to overheating especially with GPS.
djolebih said:
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
I'm not going to say your wrong but could you post some evidence? Ok the first part is per the user manual so I will agree with that one. However there should be no need to empty and re-charge the battery should there? According to this site: http://batteryuniversity.com/learn/article/how_to_charge_when_to_charge_table Deep discharge wears the battery down. It also says no priming is needed.
Then the second point letting the system settle down? what? let what "settle down"? I don't even understand this statement. If you explain what you mean and again if you can provide some evidence that would be great. Thanks.
same problem
I experience the exact same problem. Random reboots and crashes.
What did you end up doing?
same problem too
Me too.
Get the phone for 2 days, and randoms reboots.
Get the same kernel that Dreist.
Try yesterday a factory reset, but no change.
I have the same problem. Constant reboots out of the blue. I'm back on my nexus which is super reliable. Probably gonna return it.
Got 3 reboots in a row yesterday but it was after flashing bricked kernel and battery under 23%, plugged the AC cable and no more reboots,perhaps the battery level is false with bricked kernel...
Just swapped mine out for a new one but now the new one has a yellowish screen. (sigh)

HTC 10 Unstable, Unpredictableand crappy battery.

I am wondering if anyone has any ideas on this crazy phone.
I am experiencing some really erratic behavior and rapid battery drain. My phone will spontaneously reboot at any given moment. Usually when the battery level gets below 50% but not always, I've had it happen at 80% as well. When it reboots it will go into a boot loop and show the battery at 1%. It will boot a few times then shut off until I plug it into a charger and reboot. Then the phone will have to charge from 1% even if it was at 75% when it shut off. Sometimes if I charge it a bit, say up to 30% and then reboot, it will boot back up at 60 or 70%. No rhyme or reason.
When all this started I was running Venom rom and I hadn't updated anything for a long time. I thought maybe something was crossed up so I flashed the stock RUU and re-rooted with the intent of re-installing the current version of Venom. I flashed Venom and got everything set up again....Bam...out of the blue a reboot. This time I lost all of my settings and tweaks in Venom, it seemed like it reverted to a fresh install. I went through all of the tweaks again and set everything back up only to have it happen again.
I have tried all of the battery reset tricks i.e., deleting battery stats. Holding down both volume buttons and the power button etc. Nothing works.
I have wiped everything except the external SD card in TWRP and then again when I installed a new ROM. I have done this numerous times. The phone seems to run a little better now but it still will random reboot and show discharged. Only get about a half a day out of the battery if I'm lucky.
I am currently running the latest version of TWRP 3.2.1-0 and stock rom firmware version 2.41.605.36.
This thing is driving me nuts. I have tried pretty much I know how to do with my limited abilities. Anyone have any ideas?
Sooo....as soon as I posted this thread I found this one https://forum.xda-developers.com/htc-10/help/random-shut-boot-loops-t3690547. I'm not sure how I missed it in my searches. I have some reading to do LOL.
HI,
i have same problem. I hope it will be resolved with Oreo !!
Leedroid is answer to all bugs
Aftab_khatri said:
Leedroid is answer to all bugs
Click to expand...
Click to collapse
I tried that as well. LeeDroid didn't change a thing. At this point it really seems like a hardware issue. I have an email sent to HTC to see what they have to say.
Well to be honest I was getting a crapy battery life while using the car charger or charge it more frequently, but I am using In home Aukey Q3 and in work stock, these results are captured before writing the reply
Any lint or anything else stuck in the charge port?
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
Click to expand...
Click to collapse
Unfortunately my warranty expired in July so there is no point starting a replacement process. I have been on chat with 2 different HTC people. HTC will not help me....period. They will not even acknowledge that they have a problem. I sent them the link I posted above with everyone else having the same exact issue. I made it really clear to HTC that I will not buy another one of their phones. Too bad, I have had nothing but HTC since the Thunderbolt. I won't have another one.
I have wiped all partitions including the internal sd card via TWRP at least 3 times. I have flashed the lastest Verizon RUU firmware 2.41.605.36 at least 3 times (running that now). Flashed an updated version of Venom. Flashed the latest LeeDroid, complete wipes for everything. Tried holding down the power button along with both volume buttons to reset battery stats. Tried dice and chicken bones LOL. Nothing corrects the problem. I thought it got a little better but I was wrong.
Samsung here I come
CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
Click to expand...
Click to collapse
Missed the first part of your post....I'm S-off. I have gone both ways with Magisk and SuperSu. Currently (and I seem to prefer) SuperSU.
Hard not to come to the conclusion that your battery is bad
I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.
goobener said:
I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.
Click to expand...
Click to collapse
I had the exact same issue as you! A repair shop replaced my battery for 70€ and now it's working perfect again. I also tried different custom ROMs and nothing worked.
I've been having the same issues and I finally decided I've had enough. I'm going to try to revive my 10 by replacing the battery with the part here. I have a heat gun and phone repair kit already but just to be extra safe, I ordered a replacement screen/LCD assembly as well from here. I really hope I don't break my original screen because I'm not convinced this replacement is actually OEM. I don't want to risk sacrificing screen quality by having to swap my original out with a replacement. We'll see how it goes when I get all the parts in about a week and a half. Wish me luck!
Got my 10 back from a local repair shop after replacing the battery Runs like new again. Really happy the new battery fixed it back up. Pretty disappointed that HTC would do absolutely nothing to help me get the phone fixed.

HTC 10 problems

Hello everyone!
So I kinda love my HTC 10 and I really want to keep it working.
I have my HTC 10 and some time ago I actualy started to have problems with my battery. For example phone died on 50% and then said it has 1% when restarted, restarting when cold (this mostly happened when the power saving mode was off). Also when i had like 35% and used my camera, there has been like blinking stripes over the picture and sometimes the phone turnt off instantly. Also when I am using some application, sometimes when i switch to another one, the phone freezes for a second and the screen locks and i have to use screen code (Cant use print like after restarting the phone completly). Also I used the App called AccuBattery and the app always said after a lot of recharges that the capacity of the battery is like 52%.
So i visited one of the repair places here in my city and they said its the battery problem so they actualy changed it for a new one. Unfortunately the same is happening and the battery app still shows like 52% capacity.
Anyone got ideas what should I do?
Also before i had the stock rom and now i tried to install the LeeDroid ROM to see if it helps.
FTWDiesel said:
Hello everyone!
So I kinda love my HTC 10 and I really want to keep it working.
I have my HTC 10 and some time ago I actualy started to have problems with my battery. For example phone died on 50% and then said it has 1% when restarted, restarting when cold (this mostly happened when the power saving mode was off). Also when i had like 35% and used my camera, there has been like blinking stripes over the picture and sometimes the phone turnt off instantly. Also when I am using some application, sometimes when i switch to another one, the phone freezes for a second and the screen locks and i have to use screen code (Cant use print like after restarting the phone completly). Also I used the App called AccuBattery and the app always said after a lot of recharges that the capacity of the battery is like 52%.
So i visited one of the repair places here in my city and they said its the battery problem so they actualy changed it for a new one. Unfortunately the same is happening and the battery app still shows like 52% capacity.
Anyone got ideas what should I do?
Also before i had the stock rom and now i tried to install the LeeDroid ROM to see if it helps.
Click to expand...
Click to collapse
I would run an RUU.
this will reset your battery stats, although flashing leedroid should have done this, but an ruu is the best method (then flash leedroid after)
what is your location and how much were you charged for the battery replacement?
I can't find any local shops here that will touch it.
andybones said:
I would run an RUU.
this will reset your battery stats, although flashing leedroid should have done this, but an ruu is the best method (then flash leedroid after)
what is your location and how much were you charged for the battery replacement?
I can't find any local shops here that will touch it.
Click to expand...
Click to collapse
What is Ruu? Reinstalling to leedroid didnt help.
It cost me 1100 czech crowns which is 44€ aproximetly
FTWDiesel said:
What is Ruu? Reinstalling to leedroid didnt help.
It cost me 1100 czech crowns which is 44€ aproximetly
Click to expand...
Click to collapse
I'd pay that in a heartbeat if local in the US would work on it.
and RUU is ROM Update Utility
restore the stock ROM and firmware.
then u can reflash twrp and leedroid
backup your internal as it will remove it
andybones said:
I'd pay that in a heartbeat if local in the US would work on it.
and RUU is ROM Update Utility
restore the stock ROM and firmware.
then u can reflash twrp and leedroid
backup your internal as it will remove it
Click to expand...
Click to collapse
So you think, that it actualy can be only a battery problem? Bad configuration or something? And how do I actualy do that Ruu ?
FTWDiesel said:
So you think, that it actualy can be only a battery problem? Bad configuration or something? And how do I actualy do that Ruu ?
Click to expand...
Click to collapse
Seems so. If was at 52% and battery was replaced, , accubattery should update accordingly to new battery capacity.
Mine is from release day and at 70%
Does the reboot at 30% and reboots to 1% sometimes too.
RUU, many guides,
https://www.google.com/search?q=xda...ndroid-google&sourceid=chrome-mobile&ie=UTF-8
Do the research first, it's all available.
Enjoy that new battery!
P.s. Are u not getting better battery, or just going by accubattery? On same rom u need to clear accubattery cache so it can read values from new battery
Perhaps an RUU isn't needed..
What're you trying to accomplish exactly?
I could of read things wrong
andybones said:
Seems so. If was at 52% and battery was replaced, , accubattery should update accordingly to new battery capacity.
Mine is from release day and at 70%
Does the reboot at 30% and reboots to 1% sometimes too.
RUU, many guides,
https://www.google.com/search?q=xda...ndroid-google&sourceid=chrome-mobile&ie=UTF-8
Do the research first, it's all available.
Enjoy that new battery!
P.s. Are u not getting better battery, or just going by accubattery? On same rom u need to clear accubattery cache so it can read values from new battery
Perhaps an RUU isn't needed..
What're you trying to accomplish exactly?
I could of read things wrong
Click to expand...
Click to collapse
Sadly i don't think this is a software issue, experienced with htc m8, galaxy s6 edge and now with htc 10. I also wiped everything, flashed everything, and nothing helps, it is definitely a bad battery problem. And here in Bosnia and Herzegovina, also in Croatia, no one will open it to replace the battery, can't belive this is happening in the US too
Once i tried to do it by myself with the htc m8 and ended with replacing baterry, than, display, than volume buttons and at the end, gps never worked again:cyclops: so, never again.
Next phone priorities: big battery, easy to open
krokanic said:
Sadly i don't think this is a software issue, experienced with htc m8, galaxy s6 edge and now with htc 10. I also wiped everything, flashed everything, and nothing helps, it is definitely a bad battery problem. And here in Bosnia and Herzegovina, also in Croatia, no one will open it to replace the battery, can't belive this is happening in the US too
Once i tried to do it by myself with the htc m8 and ended with replacing baterry, than, display, than volume buttons and at the end, gps never worked again:cyclops: so, never again.
Next phone priorities: big battery, easy to open
Click to expand...
Click to collapse
I'm not saying it's software.
I could be misunderstanding his post.
I thought I read hid battery was replaced.
If so accubattery shouldn't still say 53%
But a I would personally do an RUU if my battery was replaced, but that's me.
A shop or 2 *may* do it but it'd be cheaper to find a new in the box htc 10 sadly.
I don't trust myself to open this phone.
My m8 battery is in great shape. I think nearly 95% capacity of the 2800mah, I'm at around 70% of htc 10.
I don't do charging over 85% hardly ever.
Wish I got a refurb from Verizon before warranty expired :laugh:
andybones said:
I'm not saying it's software.
I could be misunderstanding his post.
I thought I read hid battery was replaced.
If so accubattery shouldn't still say 53%
But a I would personally do an RUU if my battery was replaced, but that's me.
A shop or 2 *may* do it but it'd be cheaper to find a new in the box htc 10 sadly.
I don't trust myself to open this phone.
Click to expand...
Click to collapse
I replaced battery on my htc m8, and it was the battery from the m9 it fits in m8, and acubattery showed 108% after one reboot and a few charging cyclus, so i didn't need to RUU it. Maybe htc 10 will update it's battery capacity, but i think they didn't replaced with new battery, maybe it was used and they didn't know that it is that bad...
I hope you understand me, English is not my mother language but i try my best
krokanic said:
I replaced battery on my htc m8, and it was the battery from the m9 it fits in m8, and acubattery showed 108% after one reboot and a few charging cyclus, so i didn't need to RUU it. Maybe htc 10 will update it's battery capacity, but i think they didn't replaced with new battery, maybe it was used and they didn't know that it is that bad...
I hope you understand me, English is not my mother language but i try my best
Click to expand...
Click to collapse
Nice, my m9 sat in a drawer lol. Loved m8 too much,
But I was responding to OP, so I'm all around confused now lol.
RUU may be too far that's just me.
But I'd at least clear accubattery data and cache so it's fresh and can read new battery.
Otherwise you have data from old and new battery.
FTWDiesel said:
For example phone died on 50% and then said it has 1% when restarted, restarting when cold (this mostly happened when the power saving mode was off). Also when i had like 35% and used my camera, there has been like blinking stripes over the picture and sometimes the phone turnt off instantly.
Click to expand...
Click to collapse
Interesting that I'm dealing with this same problem, too. I'm running MaximusHD 2.7.0 (yes, it's that old!) and I'm wondering if, because of the restores from TWRP backups, that the battery stats are borked.
Any suggestions on what to do here? I'd really rather not flash an RUU. Would you say it's possible to reinstall MaxHD without wiping data to see if that helps?
Thanks in advance!
BillTheCat said:
Interesting that I'm dealing with this same problem, too. I'm running MaximusHD 2.7.0 (yes, it's that old!) and I'm wondering if, because of the restores from TWRP backups, that the battery stats are borked.
Any suggestions on what to do here? I'd really rather not flash an RUU. Would you say it's possible to reinstall MaxHD without wiping data to see if that helps?
Thanks in advance!
Click to expand...
Click to collapse
I took it back to the service place and they said the problem should be the battery. They kept it for tests. I will let you know.
HTC in bootloop
Hello Everyone,
My HTC 10 started to have boot loop when its 50% battery. I didn't care about it in the beginning.
After a while, it's only in the boot loop not turning at all. I tried recovery mode and everything when tried
that it's just boot looping nothing else. Is there any way that I can erase and install the stock HTC 10 file system using
PC or any other way that I can save this phone??
Thanks in advance
I have the exact same problem as the op. Have you guys found any solutions?
edit: I THINK clean flashing oreo firmware then latest RUU then twrp then lineage fixed my issue, charging to full rn will drain it over the next day and report back if its gone for good

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