Your current firmware version is not supported by kies for firmware update. - Galaxy Note II Q&A, Help & Troubleshooting

Dear devs..
I tried all sorts to get this working but after returning to stock after unrooting and repairing the N7100 via kies back to stock 4.1.2 india rom..
Now it does not check for update as it says the above msg mentioned in the subject. I cannot check for update OTA. It just goes on and on.. no result..
Dr. Ketan mentioned the reason behind it but still no solution. He is definitely working on it but still no results.
I can connect to kies and sync or backup but cannot update firmware.
Does anyone has the same problem and have found any solution for the same.
Pls reply. Thanks in advance.
Sent from my GT-N7100 using Tapatalk 2

your status is modified so you can not update with kies or OTA..do your research first mate..read this thread,you will find the solution.

Related

Your device does not support software upgrading via Kies?

UPDATE: EDIT: Ok after about 3 hours of doing anything possible to fix this, I formatted my SD cards and now everything is OK...
Okay, so with the recent news about ICS coming around soon, I decided to take a look at Kies and see if there was any update.
Kies states "Your device does not support software upgrading via Kies". Since I had the phone rooted and running a custom ROM, I returned it to stock using http://forum.xda-developers.com/showthread.php?t=1350357, but the same message still persists?
I couldn't find any answers using the forum search or google. Is the phone supposed to be like this or what's going on here?
Thanks for any Help!!
If you are still rooted it won't work. Im running stock ROM with root and i can't update with Kies either.
Sent from my SGH-T989D using xda premium
So I have to unroot it first, then flash the stock images?
Shouldn't flashing back to stock taken out the root? Sorry Im a newb so I need some clarification.
EDIT: Can anyone guide me to an unroot guide for telus? All the threads I find seem to have links that no longer work.
From what I can tell, my device is unrooted and completely stock, but I could be wrong, I dont know.
This is what my about looks like right now
Follow this
http://forum.xda-developers.com/showthread.php?t=1420065

[Q] firmware upgrade encountered an issue .. galaxy note 2

Hello everybody, i am new in the forum and i'm in a big problem i hope that you help me
well, i have a galaxy note 2 (GT-N7100) and i tried to unlock it, as it was in 4.1.2 android version i had to downgrade it and unlock it after
the operation to install 4.1.1 android version hasn't succeeded, since then the screen is like "firmware upgrade encountered an issue. please select recovery mode in kies and try again"
i tried to resolve the problem by kies but in vain
I just want my phone back guys if you have a method to help me
and when i wan't to install a new firmware using odin v3, it's failing in every time and i'm downloading this firmware version : N7100XXALJ1 from the samsung updates website
wydadi1937 said:
Hello everybody, i am new in the forum and i'm in a big problem i hope that you help me
well, i have a galaxy note 2 (GT-N7100) and i tried to unlock it, as it was in 4.1.2 android version i had to downgrade it and unlock it after
the operation to install 4.1.1 android version hasn't succeeded, since then the screen is like "firmware upgrade encountered an issue. please select recovery mode in kies and try again"
i tried to resolve the problem by kies but in vain
I just want my phone back guys if you have a method to help me
and when i wan't to install a new firmware using odin v3, it's failing in every time and i'm downloading this firmware version : N7100XXALJ1 from the samsung updates website
Click to expand...
Click to collapse
1-ALJ or any lower than 4.1.2 require you not to just Flash a ROM, downgrade requires a full Wipe. (VolUp+Power+Middle Button , then wipe data/cache).
2-make sure your model is N7100 , and not N7100T or SGH.
3-KIES MUST BE NOT RUNNING IN BACKGROUND OR RUNNING AT ALL! You can simply uninstall it.
4-try installing the drivers again, and use a different USB Port.
I also have same problem please help me
wydadi1937 said:
Hello everybody, i am new in the forum and i'm in a big problem i hope that you help me
well, i have a galaxy note 2 (GT-N7100) and i tried to unlock it, as it was in 4.1.2 android version i had to downgrade it and unlock it after
the operation to install 4.1.1 android version hasn't succeeded, since then the screen is like "firmware upgrade encountered an issue. please select recovery mode in kies and try again"
i tried to resolve the problem by kies but in vain
I just want my phone back guys if you have a method to help me
and when i wan't to install a new firmware using odin v3, it's failing in every time and i'm downloading this firmware version : N7100XXALJ1 from the samsung updates website
Click to expand...
Click to collapse
I also have same problem pleae help me.Odin cant recognize my phone,I receave message that firmare upgrade an issue please connect kies.I also try to recover my phone via kies but after complete downloading it stuck at cant transfer to my phone.Pleaes help me Guys.

[Q] Rooted or what?

After several coding attempts, my Note 2 LTE has finally been unlocked from EE.
It was on JB 4.3 but now I notice that it is on 4.1.2 but I'm unable to contact the unlocker at present.
I tried to do a software update to get back to 4.3 but get a message that 'your device has been modified and SW updates are not available'.
Does this mean that it was rooted to achieve the Sim unlock and if so, how can I tell?
Is there another way to revert to 4.3?
Download a ROM on Sammobile and update your phone with Odin or Mobile Odin.
More information http://forum.xda-developers.com/showthread.php?t=1896696
Ba7oU said:
Download a ROM on Sammobile and update your phone with Odin or Mobile Odin.
More information http://forum.xda-developers.com/showthread.php?t=1896696
Click to expand...
Click to collapse
Thanks for your help.
Does the phone have to be rooted for this? I've just been advised to run Antutu and according to that, it's not rooted.
TBH I'm a bit (OK a lot) scared to do something that's gonna brick my phone.
All I really want is a working phone with the latest updates.
No need to be root, if something fail you can reflash with another usb port until it works.

[Q] Encountered Firmware Upgrade Issue SM-T210

Guys, I'm kinda a newbie at this stuff.
I tried rooting my SM-T210 , it successfully rooted. but when it restarted after being rooted.
It always says:
" Error Encountered Firmware Upgrade Issue, Please use Kies blahblahblahblah"
Can anyone help me with this problem ? Please i'm kinda like a newbie in this stuff.
Waiting for anyone's reply. thanks
Try reflashing stock firmware from sammobile.
same prob
hi im kinda new to but iv gotten use to rooting and un rooting second time i rooted i got that error so i went back and reinstalled the stock firmware from sammobile and unrooted then rerooted. so just try restoring to stock firmware with odin to were it says ur device is offcial if that doesnt help sorry
hey
palagpalags said:
Guys, I'm kinda a newbie at this stuff.
I tried rooting my SM-T210 , it successfully rooted. but when it restarted after being rooted.
It always says:
" Error Encountered Firmware Upgrade Issue, Please use Kies blahblahblahblah"
Can anyone help me with this problem ? Please i'm kinda like a newbie in this stuff.
Waiting for anyone's reply. thanks
Click to expand...
Click to collapse
dsilx said:
hi im kinda new to but iv gotten use to rooting and un rooting second time i rooted i got that error so i went back and reinstalled the stock firmware from sammobile and unrooted then rerooted. so just try restoring to stock firmware with odin to were it says ur device is offcial if that doesnt help sorry
Click to expand...
Click to collapse
bookmark this page http://forum.xda-developers.com/showthread.php?t=2755532
on t210 & r i stongly recommend philz advanced recovery

[Q] Unrooting my S4mini GT-I9195

Hello guys,
Previously I have rooted my S4mini with the advices given from this forum.
However, I am going to pass my phone over to my sister.
Do i have to unroot the phone first before reformatting it? I remember my software ended with ML4 previously.Doesn't matter if the warranty is voided. I just want it to look like its new from a shop.
I am not very sure of the process of unrooting. I have read http://forum.xda-developers.com/showthread.php?t=2521928 guide but the software I'm unsure which I should download or what I should do. I reside in Singapore.
I have found this website that has the firmwares but im unsure which to download. http://www.sammobile.com/firmwares/
Can anyone please offer me some advice? Thanks !
I heard you can unroot via kies?
How does that work.
I cant seem to find the stock firmwares i need to dl.
Thanks!
Sinplic1ty said:
I heard you can unroot via kies?
How does that work.
I cant seem to find the stock firmwares i need to dl.
Thanks!
Click to expand...
Click to collapse
U can`t unroot via Kies. From which country are u ?
Just go on sammobile and download the latest version of firmware avaible for your country, flash it with Odin and then factory reset your phone. It will be good as new
I have found it thanks.
I am unsure about the flashing part..
Trying the guide in the link above..
They told me to download either kies or drivers. But the drivers may be too old when i clicked the link

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