Spigen ultra-hybrid case flaw. - Nexus 5 Accessories

anyone using the spigen ultra- hybrid case? Spigen make good product and the case is good but i cant help but be irritated because of the volume going up or down when holding the device in landscape mode. Very little pressure from the thumb is enough to cause the volume keys to be touched and hence volume changes .Thinking about returning them now. anyone notice the same issue?

https://www.youtube.com/watch?v=NVkuXGWBwA4&feature=youtube_gdata_player
Sent from my Nexus 5 using Tapatalk

kida88 said:
anyone using the spigen ultra- hybrid case? Spigen make good product and the case is good but i cant help but be irritated because of the volume going up or down when holding the device in landscape mode. Very little pressure from the thumb is enough to cause the volume keys to be touched and hence volume changes .Thinking about returning them now. anyone notice the same issue?
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Yes I know, it is even worse with slim armor. But at least they want to revise the slim armor. Didn't hear about the ultra hybrid though.

still manrem
Lownita said:
Yes I know, it is even worse with slim armor. But at least they want to revise the slim armor. Didn't hear about the ultra hybrid though.
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its not very bad but the issue irks me a lot.

Lownita said:
Yes I know, it is even worse with slim armor. But at least they want to revise the slim armor. Didn't hear about the ultra hybrid though.
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Click to collapse
maybe not a lot of complaints for the hybrid one. I have one and I havent had issues with the buttons.

kida88 said:
its not very bad but the issue irks me a lot.
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Click to collapse
Spigen sucks. Return the case or file a complaint with whoever you bought it through.

firemedic1343 said:
Spigen sucks. Return the case or file a complaint with whoever you bought it through.
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Click to collapse
couldnt agree more ..seen how much they charge for the protectors?? may be good but certainly overpriced

Spigen's customer service is abysmal.
They didn't respond to my lost package claim. So I contacted Amazon this morning to have them contact Spigen on my behalf. Still haven't heard back. Just terrible.
I ordered on Oct 31 as soon as I placed my N5 order. I've had the N5 for a week now, and Spigen who claim to have shipped on Nov. 1, nothing

I've had the same issue from the UK! But I had to order on amazon from a company called 'keep in case'. Over a week since I ordered and still no sign of it. HATE using my phone without a case!
trent25 said:
Spigen's customer service is abysmal.
They didn't respond to my lost package claim. So I contacted Amazon this morning to have them contact Spigen on my behalf. Still haven't heard back. Just terrible.
I ordered on Oct 31 as soon as I placed my N5 order. I've had the N5 for a week now, and Spigen who claim to have shipped on Nov. 1, nothing
Click to expand...
Click to collapse

I'm not a big fan of this case either - buttons are terrible, and as you say the volume ones keep pressing with almost no pressure.
It also adds a lot of bulk especially to the width
I still however prefer having a case to not having one at all so will keep it on until the official case is released.

I just received my Ultra Hybrid case today and the power/volume buttons are way too sensitive. It just takes a light tap to activate them. I engaged my power button so many times just by holding the phone in my hand with the case on. I waited almost two weeks to receive it and what a disappointment this is. IO know the buttons will be pressed while the phone is in my pocket and it will probably be powered off more than once due to a long press of the power button.
I'm going to contact their customer service and see what happens. I ordered from Amazon.ca

I guess I was lucky with my hybrid case, I haven't had any issues with the buttons like you guys.
Sent from my Nexus 5 using xda app-developers app

Tony_YYZ said:
I just received my Ultra Hybrid case today and the power/volume buttons are way too sensitive. It just takes a light tap to activate them. I engaged my power button so many times just by holding the phone in my hand with the case on. I waited almost two weeks to receive it and what a disappointment this is. IO know the buttons will be pressed while the phone is in my pocket and it will probably be powered off more than once due to a long press of the power button.
I'm going to contact their customer service and see what happens. I ordered from Amazon.ca
Click to expand...
Click to collapse
I think I'm going to just give them neg reviews...they should never have shipped these cases out.

Tony_YYZ said:
I just received my Ultra Hybrid case today and the power/volume buttons are way too sensitive. It just takes a light tap to activate them. I engaged my power button so many times just by holding the phone in my hand with the case on. I waited almost two weeks to receive it and what a disappointment this is. IO know the buttons will be pressed while the phone is in my pocket and it will probably be powered off more than once due to a long press of the power button.
I'm going to contact their customer service and see what happens. I ordered from Amazon.ca
Click to expand...
Click to collapse
Just recived mine too (from toronto) the buttons don't feel nice but it's not super sensitive it okay just wished the buttons felt alot nice :l maybe when you wear it down it'll be better

And look at the sexy full white Nexus 5!
Sent from my Nexus 5 using xda app-developers app

Too sensitive? Is it not the same sensitivity has hitting the button naked, since mechanically the case ONLY covers the button. I think what you guys are complaining about is that its easier to hit the button because the button area on the case is much bigger.
I see it as working as intended. If you have not noticed, the buttons are flush. Some people like flush buttons. Gives it a clean feel. However, usually that makes the buttons, in their original shape, harder to press, thus the bigger area was created.

neugenusis said:
Too sensitive? Is it not the same sensitivity has hitting the button naked, since mechanically the case ONLY covers the button. I think what you guys are complaining about is that its easier to hit the button because the button area on the case is much bigger.
I see it as working as intended. If you have not noticed, the buttons are flush. Some people like flush buttons. Gives it a clean feel. However, usually that makes the buttons, in their original shape, harder to press, thus the bigger area was created.
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Click to collapse
How many of these have you tested?

neugenusis said:
Too sensitive? Is it not the same sensitivity has hitting the button naked, since mechanically the case ONLY covers the button. I think what you guys are complaining about is that its easier to hit the button because the button area on the case is much bigger.
I see it as working as intended. If you have not noticed, the buttons are flush. Some people like flush buttons. Gives it a clean feel. However, usually that makes the buttons, in their original shape, harder to press, thus the bigger area was created.
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Click to collapse
No, the button sensitivity is increased with the case on. Not just because it has a wider contact area. If you look inside the button area in the case you'll notice they are protruding inwards to reach the buttons. I believe the protrusion is too long and is the reason for the increased sensitivity.

ketjr81 said:
I guess I was lucky with my hybrid case, I haven't had any issues with the buttons like you guys.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Same here. :highfive:

Tony_YYZ said:
No, the button sensitivity is increased with the case on. Not just because it has a wider contact area. If you look inside the button area in the case you'll notice they are protruding inwards to reach the buttons. I believe the protrusion is too long and is the reason for the increased sensitivity.
Click to expand...
Click to collapse
It's easy to write off the experience of others when you get one of the few cases that work...

Related

D3O case VIDEO review

Alright guys, I got this case as its been popular in the comunity and wanted to give it a try...this case is absolutely gorgeous...looks great, feels great and seems to be one of the most protective cases out there that lets you keep the slick look of the device BUT the bad outweights the good... my main concern were the buttons..I got into a couple of rage moments and i believe I developed new muscles in my thumb from trying to press the on/off screen.
Watch the video and make your own decision
Hope this helps you guys!
http://youtu.be/pkHHeVQgNL0
Just commented on your other video haha. You just go out and buy a million cases? Haha. But if you put a piece of paper where the volume buttons and where the power button is. It will help out making them easier to press. Just fyi
Sent from my SGH-T989 using XDA App
I have this case and with extended use the button areas do get softer.
Quality is top notch. And in terms of slipperyness.. its not as bad as glossy cases but definitely does not stick like rubber. This is actually a good thing because when its in your pocket it glides of easy.
Sent from my SGH-T989
yes..its impossible to disagree that the quality is just amazing..cant match it at all ,and the look is just plain great..but for the price tag I really expected a little more R&D and not having to do work arounds to use them comfortably
twolfekc said:
Just commented on your other video haha. You just go out and buy a million cases? Haha. But if you put a piece of paper where the volume buttons and where the power button is. It will help out making them easier to press. Just fyi
Sent from my SGH-T989 using XDA App
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Click to collapse
haha! negative, I get them as gifts or people send them to me to review them and to write an honest opinion..thats why you dont see me lying about the case hehe.
Yeah the paper thingy does work ,but my point was like after normal people (not us phone junkies) get the case, they have to do something else to make it work. And after paying 35 dollars thats just isnt fair . Now if people picked them up for free or shipping only..it hella worth it
I wish they come with a revision because if they do That will be the case i would be sporting for good
Despite the quirks, I can say that the case works. I was climbing stairs in an apartment complex, and my phone covered with this case, fell out of my pocket and dropped about 12 feet in height. Whew.. Thank goodness for this case, it survived... Very happy that I spent money on this case.
thats a mortal drop dude!!!! im glad the phone survived! yeah its a great protective case...again if they fix that little issue it ll b a winner for sure!
I tried the paper thing and three paper would move out of place or just keep the button down.could someone put up a video of how to "mod" this case
Sent from my SGH-T989 using XDA App
Branso07 said:
I tried the paper thing and three paper would move out of place or just keep the button down.could someone put up a video of how to "mod" this case
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
and lets send it to D3o themselves hehehe
I got the all black one, and of course was before this video was posted...
What I ended up doing was taking an exacto blade and cutting along the wide parts of the buttons near where the mold for each one starts. The buttons now press with ease and the cuts are not visible.
I tried the deal with the paper under the buttons first, but it made the buttons too easy to press, they phone kept getting turned on in my pocket.
how easy was cutting around?
cutting through was easy, you just don't want to cut all the way around the button.
You only cut the longest sides of the buttons. There was an illustration somewhere in regards to the same thing.
servbotx said:
cutting through was easy, you just don't want to cut all the way around the button.
You only cut the longest sides of the buttons. There was an illustration somewhere in regards to the same thing.
Click to expand...
Click to collapse
Cool I'm going to try that ! Thanks
Sent from my SGH-T989 using xda premium
I love this case! I have the 2 tone black back and gray front. This may sound crazy, but I'm thinking about taking it to a skate shop and having grip tape installed on the back part.
Nice review, a bit long though to make your point. I have this case and its really nice. I personally love it. I don't mind the button issue though, I have adapted. It does get a bit annoying at times, but that's only when flashing Roms in CWM. I feel perfectly safe and not afraid to drop my phone. I feel the more careless I am the less I tend to drop it. I bought mine online for $14 so it was a great deal.
There is enough hate in the world. Why can't we all get along here ...?
Usually my reviews are the same length and I try to attack the same points so I can have uniformity.
I love the case and after modding it it def went up in my book however the average Joe user won't know how to mod the case
Got my d30 case a couple months ago for 5 bucks, i dont use it anymore more but it developed a crack in the back of the case and yeah buttons were kinda hard to press but you get used to it
Sent from my SGH-T989 using xda premium
AznSwag said:
Got my d30 case a couple months ago for 5 bucks, i dont use it anymore more but it developed a crack in the back of the case and yeah buttons were kinda hard to press but you get used to it
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
ive also had the case since basically it came out and it has also developed multiple cracks on the back. one runs from the usb port up about an inch, and others are where the buttons are, though smaller. this might be from taking it off and on every once in a while.
sighs. i have a spare one in black though, but i like this white one.
I have had mine now for 3 weeks and I love the case and hate the buttons. I am going to try the mod and see if that helps. The buttons are the only bad thing about this case.

Does sprint repair the volume rocker?

Will they my bottom volume button really acts up like if its out the tpu case itll act fine but with the case on I ress the bottom button and it will even turn the device up and sometimes it feels as if its not clicky as the top one so is it rail easy to take into a sprint store for a simple fix?
Sent from my SPH-D710 using xda premium
Darrien13 said:
Will they my bottom volume button really acts up like if its out the tpu case itll act fine but with the case on I ress the bottom button and it will even turn the device up and sometimes it feels as if its not clicky as the top one so is it rail easy to take into a sprint store for a simple fix?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Are you sure it's not the case causing the problem? Kinda sounds like it from what I am reading but in any event if you have insurance and they cant fix it they will replace it for 100. If you do not have insurance they will replace it for 35 unless they think it is something you did to the phone like dropping it. That is why the insurance is so important because even if it is user error they will replace it. Like a cracked screen, water damage etc..
Well I have two different style TPU cases and the bottom volume button is just not as clicky and sometimes it feels like its stuck but if I take it.out the case its fine what gives?
Sent from my SPH-D710 using xda premium
With the case on,,, it sometimes won't work. With the case off,, it works fine.
Should I repeat that? Case on, no workie. Case off, works fine.
I would say its the case. Case on, it won't work. Case off,, it works fine.
The only difference of when it works or not is if the case is on or not.
Yeah, my money would be on the case.
I have tried 3 different tpu case and have a trident aegis, the tridwnt is perfect for volume and the tpu cases all are difficult to change
Sent from my SPH-D710 using Tapatalk
I'm a Sprint tech: if you have insurance, there would be no fee to look at/repair the phone, nor would there be one to replace it. However, it would only be replaced if it were deemed to be an actual hardware issue; since you said it works fine without a case, I would have to presume the case is causing the majority of the issue. A nicer tech would likely put a different volume button or back housing on the phone to see if that helps but they would be under no obligation to do so.
Hope that helps... Might as well call your store, explain the issue and see what they can do!
Sent from my SPH-D710 using XDA
tragicallyhip said:
I'm a Sprint tech: if you have insurance, there would be no fee to look at/repair the phone, nor would there be one to replace it. However, it would only be replaced if it were deemed to be an actual hardware issue; since you said it works fine without a case, I would have to presume the case is causing the majority of the issue. A nicer tech would likely put a different volume button or back housing on the phone to see if that helps but they would be under no obligation to do so.
Hope that helps... Might as well call your store, explain the issue and see what they can do!
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Or you could always just take the case off or get another brand of case... ;-)
rwilco12 said:
Or you could always just take the case off or get another brand of case... ;-)
Click to expand...
Click to collapse
Or here's another solution.
http://www.xda-developers.com/android/busted-volume-rocker-on-android-phone-heres-a-solution/
Good luck!

Video Review: SGP Neo Hybrid Color Series case

Hey fellas,
Got my hands on the SGP Neo Hybrid Color series for the S3 and wanted to share my thoughts on it. Before I start, I want to mention - this is the SECOND version, not the flawed model that had the issue with the power / volume buttons, that has been remedied. This is a hybrid case made of TPU and a plastic bumper. The case fits extremely well and looks great. Cutouts are perfect and the volume rocker covering is easy to press, however the power button is a little tough to press and mushy.
Protection wise, this offers a moderate amount of protection - but the main reason most people choose this case is due to its high quality feel and look. I'm pleased with what it offers, even though it is priced at 27$ - more than most cases.
Check out the full review below for more info;
Ploone said:
Hey fellas,
Got my hands on the SGP Neo Hybrid Color series for the S3 and wanted to share my thoughts on it. Before I start, I want to mention - this is the SECOND version, not the flawed model that had the issue with the power / volume buttons, that has been remedied. This is a hybrid case made of TPU and a plastic bumper. The case fits extremely well and looks great. Cutouts are perfect and the volume rocker covering is easy to press, however the power button is a little tough to press and mushy.
Protection wise, this offers a moderate amount of protection - but the main reason most people choose this case is due to its high quality feel and look. I'm pleased with what it offers, even though it is priced at 27$ - more than most cases.
Check out the full review below for more info;
Click to expand...
Click to collapse
nice video keep it up mate
Did you test the volume rocker? My UP rocker doesnt seem to work. Most the time I press it the volume will go down, the other time it doesnt do anything. It will work like 1 out of every 30 times.
How do you know if it's the revised version are the ones amazon is selling version 2?
Sent from my SGH-T999 using xda app-developers app
bhags8 said:
Did you test the volume rocker? My UP rocker doesnt seem to work. Most the time I press it the volume will go down, the other time it doesnt do anything. It will work like 1 out of every 30 times.
Click to expand...
Click to collapse
I did...watch the video. I mentioned that the volume rocker is close to perfect. Very responsive and easy to press. My power button on the other hand is quite mushy.
otariq said:
How do you know if it's the revised version are the ones amazon is selling version 2?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Because they are being sold directly by Spigen through Amazon.
Ploone said:
I did...watch the video. I mentioned that the volume rocker is close to perfect. Very responsive and easy to press. My power button on the other hand is quite mushy.
Click to expand...
Click to collapse
Yes I did watch the video. But your phone wasnt on. When my phone is on the UP volume button does not work.
Sent from my SCH-I535 using xda premium
bhags8 said:
Yes I did watch the video. But your phone wasnt on. When my phone is on the UP volume button does not work.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
In that case, you should try contacting SGP and getting a replacement sent out - they are good about fixing any issues on their cases.
bhags8 said:
Yes I did watch the video. But your phone wasnt on. When my phone is on the UP volume button does not work.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I know I had issues with the volume buttons(it was the increase volume button to be specific) when I first put on the case, but after a few days of usage they seemed to have adjusted properly and I can use them just fine. I have a suspicion that I did not get it aligned perfectly when inserting the phone and it might have adjusted just by regular wear. I hope that helps.
dude... read instructions before you use something
you are not putting the case the right way
and definitely not take it off the right way.

Build Quality on Note 2

Overall I think its pretty good, however, I notice if you press the phone to your ear somewhat hard, it will creak. If you press above the speaker grill it will slightly creak too. Its kind of annoying, but my Note 2 on T-Mobile does it also. I also would rather have capacitive buttons than a physical home button. The home button tends to make a "clicky" noise if you press the center, whereas pressing the sides result in no sounds.
I think the Note has better build quality than the GSIII though, but its still got ways to go. What do you guys have to say about build quality?
And for $700 one is to be very nitpicky about such things.
MattMJB0188 said:
Overall I think its pretty good, however, I notice if you press the phone to your ear somewhat hard, it will creak. If you press above the speaker grill it will slightly creak too. Its kind of annoying, but my Note 2 on T-Mobile does it also. I also would rather have capacitive buttons than a physical home button. The home button tends to make a "clicky" noise if you press the center, whereas pressing the sides result in no sounds.
I think the Note has better build quality than the GSIII though, but its still got ways to go. What do you guys have to say about build quality?
And for $700 one is to be very nitpicky about such things.
Click to expand...
Click to collapse
Unless you use glass or an equally hard material squeaks will be inevitable. I wouldn't count that as poor quality, just the way it is.
funnycreature said:
Unless you use glass or an equally hard material squeaks will be inevitable. I wouldn't count that as poor quality, just the way it is.
Click to expand...
Click to collapse
Your absolutely right.
Overall I believe the build quality is very good but Samsung will need to step it up to be in Apple's league. The back material should be improved, it seems to be quite prone to micro scratches. I understand that they can't use aluminum or glass since it would make the Note II weigh a brick but perhaps a matte type of plastic like HTC phones.
I don't think that because Samsung make their phone out of plastic that equals poor build quality. Their are advantages to using this type of polycarbonate to build their pones. Aside from making the phone thin and light I have read one of the reasons iPhone doesn't have NFC is because the aluminum body make it practically impossible.
I just wish they stopped using shiny plastic that is a fingerprint magnet and is more likely to show scratches. I'd prefer a back like the S2 or the rubberized type back.
It's a phone... I guess I'm a function over form type of guy.
MattMJB0188 said:
Overall I think its pretty good, however, I notice if you press the phone to your ear somewhat hard, it will creak. If you press above the speaker grill it will slightly creak too. Its kind of annoying, but my Note 2 on T-Mobile does it also. I also would rather have capacitive buttons than a physical home button. The home button tends to make a "clicky" noise if you press the center, whereas pressing the sides result in no sounds.
I think the Note has better build quality than the GSIII though, but its still got ways to go. What do you guys have to say about build quality?
And for $700 one is to be very nitpicky about such things.
Click to expand...
Click to collapse
I don't know if I want to pay $700. I do want one
Vallista said:
I don't know if I want to pay $700. I do want one
Click to expand...
Click to collapse
That was including tax, but I should get a pretty penny for my iPhone 4s. So far I am not regretting anything. Worth every penny.
Just wish build quality was better. :/
MattMJB0188 said:
That was including tax, but I should get a pretty penny for my iPhone 4s. So far I am not regretting anything. Worth every penny.
Just wish build quality was better. :/
Click to expand...
Click to collapse
Just remember...removable sd-card and removable battery!
In the past, I've always kept a case on my phones.. so It's only whenever I have to do a battery pull do I actually see the back cover. Plastic, glass, steel, all the same to me lol.
Negir electronics is only 629 no tax
Sent from my SAMSUNG-SGH-I317 using xda premium
Overall I think it's good enough on the quality with the materials. But I'm a little picky on some interaction parts like buttons, I hope Note II got more consistency and better quality. Power button and home button are ones that we press so many times. Initially power button was a bit loose so I actually disassembled and added two layers of tapes on the back of the button. Now it feels much more responsive and tighter.
iexplus said:
Overall I think it's good enough on the quality with the materials. But I'm a little picky on some interaction parts like buttons, I hope Note II got more consistency and better quality. Power button and home button are ones that we press so many times. Initially power button was a bit loose so I actually disassembled and added two layers of tapes on the back of the button. Now it feels much more responsive and tighter.
Click to expand...
Click to collapse
My power button seems very firm. It does not move at all. My home button the other hand makes a loud click sound it pressed directly in the middle.
MattMJB0188 said:
My power button seems very firm. It does not move at all. My home button the other hand makes a loud click sound it pressed directly in the middle.
Click to expand...
Click to collapse
My buttons are firm too, even home. No click.
I'd take this physical home button over capacitive any day (a previous poster states the opposite). Often the home button is a more convenient unlock button, makes it easier to tell if the phone is upside down or not when just waking up in the morning or in a dark room, and it's easier to operate quickly without looking.
I like the note 2 build quality. View the drop tests. Note 2 did EXTREMELY well. I have a case anyway so could care less about the look of the back materials and the front is sexy Imo.
Sent from my SAMSUNG-SGH-I317 using xda premium
Err0xx said:
My buttons are firm too, even home. No click.
I'd take this physical home button over capacitive any day (a previous poster states the opposite). Often the home button is a more convenient unlock button, makes it easier to tell if the phone is upside down or not when just waking up in the morning or in a dark room, and it's easier to operate quickly without looking.
I like the note 2 build quality. View the drop tests. Note 2 did EXTREMELY well. I have a case anyway so could care less about the look of the back materials and the front is sexy Imo.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
I think everyone's home button clicks if pressed a certain way. It's just knowing what to listen for.
This one(GN2) feels much better than the OG Note in my opinion.
ifyoutooktimetoreadthisyoujustwastedyourtimecauseitsnothingimportanttoread
MattMJB0188 said:
I think everyone's home button clicks if pressed a certain way. It's just knowing what to listen for.
Click to expand...
Click to collapse
Mine sounds just like a non mechanical squish keyboard (the "membrane" type keyboards) no click whatsoever but a feint squish. Trust me, I know what to listen for. My old sgs3- it "clicked".
Sent from my SAMSUNG-SGH-I317 using xda premium
rsalan said:
Overall I believe the build quality is very good but Samsung will need to step it up to be in Apple's league. The back material should be improved, it seems to be quite prone to micro scratches. I understand that they can't use aluminum or glass since it would make the Note II weigh a brick but perhaps a matte type of plastic like HTC phones.
Click to expand...
Click to collapse
Black ones will be coming out after the first of the year sometime...but...I am going to disagree with you about them not being in Apple's league...because to me they have already surpassed them not only in delivering a superior phone..but as far as the build quality of mine it doesn't take a back seat to them.Sure..the Iphones may be built out of higher costing materials...but all one has to do is go look on most all of the Apple forums and see just how sloppy they have become in the past 2 years..and I sure as hell wouldn't want a aluminum or glass back like what comes on their's...that is more prone to breaking and scratching than the poly carbonite Samsung uses..The mystic and glamor of the Iphone is nothing more than a trend that is waining...
MattMJB0188 said:
That was including tax, but I should get a pretty penny for my iPhone 4s. So far I am not regretting anything. Worth every penny.
Just wish build quality was better. :/
Click to expand...
Click to collapse
I got $225 for my like new 3 month old 32gig IPhone 4s last week at the AT&T store when I traded it in on my GN II...so if your wanting more you might want to sell it outright to someone..
If the build quality of your GN II is not up to par...why wish it better...return it in your 14 day grace period and get one that is perfect..
Mac
Can't believe some of the complaints on here. The Note 2 is a solid piece of technological wonder. Jeebus. It feels like a $1K device easy. You guys have issues.
ThaiM said:
Can't believe some of the complaints on here. The Note 2 is a solid piece of technological wonder. Jeebus. It feels like a $1K device easy. You guys have issues.
Click to expand...
Click to collapse
I tried to exchange to get a better one, but they refused because they cannot agree with my complaint about button quality so I have to pay a restocking fee if I really want to get a new one. I was quite mad about it because three store managers disagreed me for an exchange regarding the button quality.
iexplus said:
I tried to exchange to get a better one, but they refused because they cannot agree with my complaint about button quality so I have to pay a restocking fee if I really want to get a new one. I was quite mad about it because three store managers disagreed me for an exchange regarding the button quality.
Click to expand...
Click to collapse
Pay the restocking fee and get a new one. It sucks but they are doing that now.
You can call the executive office and complain to them and see if they will reenburse you on your next bill.
Make sure to check the phone out well before leaving the store this time though so there won't be a issue next time.
Mac

Otterbox Commuter stiff buttons

Hey guys, so I bought the Otterbox commuter and I must say Im happy with it except for one thing, the buttons are hard to press on. Both the volume and power key. I wanted to know if there are any suggestions on how I can soften it up, so it would be easy to press one. I thought it might get easier as time will pass but its really really stiff and even if I will wait a few weeks, it won't be a huge difference.
If anyone knows some tricks, or can even give me an advice about this, that would be great. Thanks
Bei60 said:
Hey guys, so I bought the Otterbox commuter and I must say Im happy with it except for one thing, the buttons are hard to press on. Both the volume and power key. I wanted to know if there are any suggestions on how I can soften it up, so it would be easy to press one. I thought it might get easier as time will pass but its really really stiff and even if I will wait a few weeks, it won't be a huge difference.
If anyone knows some tricks, or can even give me an advice about this, that would be great. Thanks
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it will soften up as time pass by, like a month or so. Sometimes, the way you put on the commuter makes the volume and power buttons not working/stiff. Lastly, you'll get used to it and you didn't even noticed that you had built muscles on your fingers.
okay thanks
Pull or push the soft rubber where it peeks out near the screen close to the buttons. The hard plastic is so tight it distorts the rubber and misaligns the buttons.
Tapatalk via CM10.1 Galaxy S3
You people have weak little fingers or something.. Or I have hulk fingers because I Dont think my commuter is hard to push at all
Sent from my SGH-T999 using Tapatalk 2
My flap for power is nearly over broken off
Sent from my GT-I9300 using xda premium
I read somewhere that one dude suggested putting the soft inner part on his car dashboard for a couple hours in the sun to soften it up. He had positive results. Ymmv.
felixthecat said:
My flap for power is nearly over broken off
Sent from my GT-I9300 using xda premium
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Mine did this as well. Otterbox replaced it, no questions asked.
I have the case as well and yes the buttons are hard to press. It gets easier over time.. or maybe I'm just getting used to it...
Sent from my SGH-I747M using xda app-developers app

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