Hey everybody. Recently, a family member's power button on their Epic 4G Touch stopped working. I insisted it was a hardware issue, yet when they took it in to Sprint, they said it was a software issue. I figured I might as well try a factory reset to see if it indeed WAS a software issue. I copied all the files via USB, and I did a sync with the Google account, and then reset. They didn't need everything backed up, they just needed their contacts. Stupidly, I assumed the Google Sync kept the contacts. Tried to restore the contacts via Google Sync and looks like the Contacts didn't sync. I don't think I can root the phone as the power button is not functioning. I have tried several software on my Windows Computer that are supposed to recover Android files. The pictures, videos, messages, etc. all recovered. However, I was unable to get the software to recover the contacts. I tried "Wondershare Dr. Fone for Android" to no success. Is there anything else I can try to recover the contacts? I have all the external (I think that's what it is called) backed up on my PC. I plugged the phone in prior to reset, and copied all the files from there. Is there anything I can do to recover the contacts? Thanks guys!
Android Attack said:
Hey everybody. Recently, a family member's power button on their Epic 4G Touch stopped working. I insisted it was a hardware issue, yet when they took it in to Sprint, they said it was a software issue. I figured I might as well try a factory reset to see if it indeed WAS a software issue. I copied all the files via USB, and I did a sync with the Google account, and then reset. They didn't need everything backed up, they just needed their contacts. Stupidly, I assumed the Google Sync kept the contacts. Tried to restore the contacts via Google Sync and looks like the Contacts didn't sync. I don't think I can root the phone as the power button is not functioning. I have tried several software on my Windows Computer that are supposed to recover Android files. The pictures, videos, messages, etc. all recovered. However, I was unable to get the software to recover the contacts. I tried "Wondershare Dr. Fone for Android" to no success. Is there anything else I can try to recover the contacts? I have all the external (I think that's what it is called) backed up on my PC. I plugged the phone in prior to reset, and copied all the files from there. Is there anything I can do to recover the contacts? Thanks guys!
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I save all my contacts as google contacts and when I log in to my google account, they are all downloaded. If that did not happen for you, then they are probably lost.
Yea I use Google voice and it shows like a log of all my contacts are messages, calls, etc. In the future you could download an app called super backup. It lets you back up your contacts into a file that can be moved around. Then all you have to do is reinstall the app and look for that file to get your contacts back.
Sent from my SPH-D710 using XDA Premium 4 mobile app
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I can not open the messaging program in windows directly or by using the button. Windows does nothing whenever I try. I communicate alot with text messages and email so this is a big problem for me. Does anyone have any ideas? Thanks.
-Ross
Have you recently done a backup with SPB etc. I did this recently and lost all access to my PIMs Had to delete my pim.vol. Bad news.
V
No I haven't done any backups lately and I don't know what a PIM is. Do i have to re-instsall windows and where can I get a copy of the os? THanks/
-Ross
GaR. PIM is personal information manager (I think!). If it really is screwed, sync your phone to your computer, backup anything necessary, and hard reset.
hard reset - this will reset everything to factory installation settings, hopefully correcting all problems but wiping everything. So backup anything important. Then run an app that should be on your phone, called ClearStorage. This will wipe it out.
There is another method using hardware keys, but I don't know what phone model you have.
V
Hi everybody.
I really need your help on this!
After a fresh PC install I synced my phone with Outlook via Mobile Device Center.
Problem is, my Outlook addressbook on my PC was almost empty - and now, all my phones contacts have been deleted!!!
And I don't have a backup of the newes contacts.
I know it is possible to restore deleted information on most storage devices.
Does anybody of you guys have experience on how to possible do that on a WM6 device?
Where does WM6 normally store the data? What software could I use to restore deleted Information?
PLEASE HELP.
Thanks a lot,
t.
You might be out of luck, since it probably didn't delete the PIM file. It only deleted records in the table of that file. Have you sync'd with any other computer? MS Live? etc. Your contacts still may be on the other devices.
Otherwise, I think your outta luck. Sorry
Chris
I had this once and i found back my contacts in MSN in the "deleted contacts". If you haven't synced with MSN, i think you better start to look for some new friends
trialbin said:
Hi everybody.
I really need your help on this!
After a fresh PC install I synced my phone with Outlook via Mobile Device Center.
Problem is, my Outlook addressbook on my PC was almost empty - and now, all my phones contacts have been deleted!!!
And I don't have a backup of the newes contacts.
I know it is possible to restore deleted information on most storage devices.
Does anybody of you guys have experience on how to possible do that on a WM6 device?
Where does WM6 normally store the data? What software could I use to restore deleted Information?
PLEASE HELP.
Thanks a lot,
t.
Click to expand...
Click to collapse
there isnt any data recovery software for windows mobile trust me ive looked there is software to recover simcard info
http://www.datadoctor.biz/sim-card.html
I had the same problem kinda.. were your contacts on your simcard at anypoint?
If so you could always get a simcard data recovery software and usb thumbdrive for simcards. U need to instal the recoverysoftware on your pc and to get you simcard to recognise on your pc thats were the thumbdrive come into play.
This happened to me when I switched to Vista, totally unexplained loss of all contacts. I feel for you man, I was lucky and had most of them backed up on an online service.
thx for all your replies guys - managed to restore most of my older contacts - but the newer ones seem to be lost - dammit.
well, lets move on
I use the PIM backup to backup my contacts/sms's/recently called lists.. I set it to back my things every day and to keep 3 recent backups. I keep my backup files in storage card so if I have to do a hard reset -ill get my contacts etc. back without computer. Thisway I avoided similar problem(just had to restore the backup with PIM backup).
PIM Backup is the best choice. Synchronization with Outlook only is dangerous - have bad experience too...
Hi
Check your deleted items in outlook on your pc. I have sometimes found activesync deletes items from my phone but they go into the outlook deleted items.
Shaks
I recently upgraded from XP to Vista and the same thing happened. I didn't back anything up either. I got lucky though, my old files from xp were saved in a folder called windows.old, went in there and found my .pst file(outlook) and placed it in the vista outlook folder and got everything back...now I backup with PIM Backup daily.
For the past 7 days I've been unable to sync my Samsung account and receive the following message in settings: 'Sync is currently experiencing problems. It will be back shortly.' Has anyone else experienced this and is there a way to get it syncing again?
Thanks in advance
Have tried deleting the account and redoing it again (re-typing ur credentials)with sync enabled?
Sent from my SAMSUNG-SGH-I317
as well as you aware, there's no meant of deleting samsung account other than factory reset...
I got the same problem...
slicingtaco said:
Have tried deleting the account and redoing it again (re-typing ur credentials)with sync enabled?
Sent from my SAMSUNG-SGH-I317
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This solution seems to have worked, thank you. Before I removed my account, I did a full backup via Kies. I realised removing my Samsung account deleted my S Notes, so I tried to restore them from my backup, but after a 'successful' restore, half of my notes are missing.
The notes that are missing were in a folder named 'Notes.' I tried to create a new 'Notes' folder, but apparently this folder name is already in use. Searching for the folder brings up no matches, so where is it?!
Upon further investigation, all my missing notes and memos are still in my S Note directory, but for some strange reason they're not showing up in the app. Any ideas?
Hi, a few weeks ago I tried to get a new app so went to my Google Play account and it wouldn't let me open it, kept asking me to log in. Anyway I eventually left it as it was driving me nuts but since then none of my apps will update and none of my Google accounts will backup, the most important one being my photos. I can't use Google to seach either. I can log in to my account on all other devices just not my phone. I also tried to connect my phone to my laptop to backup my photos as I'm thinking I'm going to have to do a hard reset but all my older photos were showing but not the newer ones that I have taken and you can view on my phone.
Can anyone help as this is driving me crazy.
Thanks
Remove the Google account from Accounts and add it again..?
Rolo42 said:
Remove the Google account from Accounts and add it again..?
Click to expand...
Click to collapse
I've tried this and it didn't help but thanks
What are you using to view your files? A file explorer or HTC Sync Manager? I would use the former.
If that doesn't show all your stuff, then I would use TWRP to backup everything or to copy files onto an external SD card and then plug that into the computer to copy everything before running an RUU and resetting everything, which is what I would do.
I got a nasty bit of adware from the internet--clicked a banner by mistake. Now I get popups telling me my SIM card is 58% infected, etc, and it wants to redirect me to download some app to remove it, etc. I never downloaded their app, but the persistent popups need to go.
I've tried running ~5 anti-virus/anti adware apps, none of which can even identify a suspicious program. I've done factory resets, which seem to fix the issue for 2 weeks, but then the popups recur. I figured it was either somewhere deep in my phone that didn't get erased with a factory reset, or it was being synced to my phone from my linked google account (I use project FI, and have to have a google account linked to the phone to have service).
So most recently, I installed TWRP, and wiped everything (cache, dalvik, data, system...completely removed the OS). While the phone was in that state, I used my laptop and cleared all my google sync data, removed all stored google data, and reset all settings to default. I then reinstalled stock Bullhead Oreo 8.1 over a USB. However, it again worked fine for 2 weeks before popups returned.
Is there some deep recess in my phone that I am not effectively deleting? Could it be syncing over my google account somehow (I don't have this problem on any other device with my google account on it)? Could it actually be my SIM card that infected?
I appreciate your help!
It's possible for a Sim card to get malware, but I haven't heard of anything specific. Are you restoring apps from Google? And if so, are there any sketchy apps you're restoring? Those are the only two areas I can think of where malware could be coming from. A complete os restore with the factory image should remove any malware. I'd get a new SIM card from your carrier, then restore the firmware. Use the flash-all batch file in the factory image.
Sent from my [device_name] using XDA-Developers Legacy app
Thanks for the reply. I don't restore apps as best as I can tell. When I reset the phone I select the option that says "start from scratch" or something like that, and at every choice during setup I choose to not import anything. I do have to link the phone to my google account for my Project Fi service, which does sync my contacts, so possibly something something gets transferred that way? Like I mentioned above, I've scrubbed my google data every way I could find.
I don't have any risky apps, just standard ones from the play store (outlook, pandora, etc). No risky online websurfing, just the one banner I clicked some months ago. I even rooted my phone not too long ago and used the ES File Explorer to try and find suspicious looking files, but didn't find anything. Phone is no longer rooted since flashing factory image recently.
My phone even had the bootlooper issue common to Nexus 5Xs, and I sent it to LG for free repair. They replaced some hardware (not exactly sure what), but still had the popup problem occur 2 weeks later. Bootlooping was fixed though.
I talked to Project Fi about a SIM card. They weren't keen on sending me a new one, but I'll try them again.