Problems with Games app - Windows RT General

Hey all,
I'm having problems with the Games app on my Surface 2. Signing in to my account keeps failing. I had the same problem with the Music app, so I deleted both apps and reinstalled them. Installing the apps from the Store also failed a couple of times but eventually they downloaded and installed just fine. Now I can sign in to the Music app, but still no luck in the Games app... any thoughts?
Edit: Music app does not play songs when I browse the online library... every song gets an exclamation mark next to it. Also, Games, Video and Music refused to open due to an error... so I had to reinstall again which took a while because it kept failing. Seriously, what's wrong with these built in apps?

Sounds more like a network issue if store apps are failing to install and your unable to browse the online music library.

SixSixSevenSeven said:
Sounds more like a network issue if store apps are failing to install and your unable to browse the online music library.
Click to expand...
Click to collapse
I have a constant high speed wifi connection and I only have problems with these apps. Others work fine. I guess Microsoft has some server issues.

Robin2 said:
I have a constant high speed wifi connection and I only have problems with these apps. Others work fine. I guess Microsoft has some server issues.
Click to expand...
Click to collapse
No proxy, VPN or firewall to be blocking anything?

SixSixSevenSeven said:
No proxy, VPN or firewall to be blocking anything?
Click to expand...
Click to collapse
Nope. I guess I'll just have to wait for updates to arrive... which is a real bummer.
Sent from my GT-I9300 using Tapatalk

Problems seem to have fixed themselves. ?

Related

Can't download from Play Store On Wi-Fi

Hey guys been using the HOX since about 3 months and have absolutely no problems with it, except for one very, very irritating problem. I just can't seem to download anything from the play store through my wi-fi connection.
I can surf, I can download apk's, videos, songs from the browser on wi-fi i can even surf the play store on wi-fi but I just can't seem to get the downloads started, there are no error numbers. Just the message saying "Downloading" I have tried aosp,sense, and miui but nothing seems to solve the problem. Also it does download whatever I want on a 2G connection, I can't test 3G since I don't have access.
These are things I've already tried through other forums please let me know if you guys can think of something else.
1. Changed computer dns server to 8.8.8.8 and 8.8.4.4 this helped I think for only one download to get through and then it ended up being stuck for other downloads.
2. Cleared cache/data from Play store and tried, no difference.
3. signed out from google talk, no difference.
Someone please help me out, I thought I'd be able to put up with it, but its very frustrating now!
Anyone?!
The same thing happens to me immediately after flashing a new ROM. I always need to download Titanium backup to restore my apps and the Play store won't let me unless I move to another wifi connection where it all works fine again.
I think it's dark magic.
same problem but no solution :|
Itś dark magic :|
SmXtrem said:
same problem but no solution :|
Itś dark magic :|
Click to expand...
Click to collapse
If you have a rooted phone,install "system app remover" and uninstall the play app,and reinstall the app.

Amazon app store and JB 4.2

Since upgrading to JB 4.2 the Amazon app store keeps having me authenticate periodically. I assume that this is related to the JB update, but I haven't seen anyone else mention this issue. Particularly when accessing Tweetcaster Pro is when I see the issue start, but then no other app works correctly.
Just for some background, I wiped my phone yesterday with 4.1 and then installed 4.2. I have the latest version of the app store and have tried clearing cache/data, uninstalling, reinstalling. No help.
So I'd like to know if anyone else is seeing this or if it is just me.
Thanks
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
WiredPirate said:
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
Click to expand...
Click to collapse
Thanks. I figured that was the case. I would just be more at ease knowing I wasn't alone.
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Same here - driving me freaking crazy
You may have to redownload the Appstore apk, there seems to be one with a new layout now.
Sent from my Galaxy Nexus using Tapatalk 2
It kept asking me to sign in and when I did it was saying wrong password even though I knew it was right. I only had about 3 paid apps for free that I still used so I just uninstalled them and purchased from the play store and uninstalled the amazon app store.....haven't "bought" a free app in like 3 months...the selection is getting to be crap
Sent from my Nexus 7 using Tapatalk 2
turdbogls said:
haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
Ain't that the truth.
Johnassel said:
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Click to expand...
Click to collapse
Sorry for you, but glad to hear it. I ended up calling them today and they hadn't heard of any issues. I suspect they know now.
I'm getting the same thing too although my login credentials actually work. The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
I completely wiped my phone before upgrading to 4.2 and Amazon App store and Verizon FiOS Mobile Remote are the only two apps with issues.
I have the same issue with Forum Runner. Every time I close the app I get signed out and need to re-login every time I open it back up. So annoying but I'm guessing its a 4.2 update thing. I've deleted it and re-downloaded it and it made no difference.
Sent from my cell phone
turdbogls said:
..haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
I know that feel, I just uninstalled it altogether.
WiredPirate said:
I know that feel, I just uninstalled it altogether.
Click to expand...
Click to collapse
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
pwc realtor said:
The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
Click to expand...
Click to collapse
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
coreyva said:
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
Click to expand...
Click to collapse
I've read that in the past, but it's never been true for me. I use TubeMate from Amazon and dont need the Amazon Market installed to do so.
Having the same issue with the app store. Just got off the phone with amazon and they are aware of the problem and are working on a fix now
coreyva said:
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
Click to expand...
Click to collapse
Ouch! I just logged in to my Amazon account and saw all the "Nexus 7 xx" devices that were registered.
Thanks for the heads up. I deregistered all the new devices.
This worked for me
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Bishop Scientifics said:
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Click to expand...
Click to collapse
seems like it does not work for me.
still working for you?
Yeah it does add a new device each time... I have 7! Deleted 6 of them... still same problem.

[Q] No connection- Retry error on google apps with 2G/3G

I am at my wits end here.
I changed operators about a month ago, from a weak operator to the best operator in my Country(with the strongest signal). Ever since then, I don't know if it's a coincedence, I am experiencing this incredibly annoying error. Ironically, with my previous operator who had a much worse signal this never happened before. The only difference here is that my previous operator used a regular micro SIM card and my new operator is using something called USIM. I don't know if that has anything to do with it.
It doesn't happen every time, it's really sporadical, sometimes it works everytime, sometimes it doesn't. I open Gmail and I receive a "No connection" and a retry button. I go to Play Store and get the same thing, my Gtalk gets disconnected. I hit the retry button and sometimes it connects immediatelly and sometimes I have to tap it numerous times.
What's weird about it, I always have the strongest HSDPA signal, full bars and browsing the web works. It's just the Google apps that get disconnected. It is incredibly annoying.
Things I have tried to solve this:
1. Clear cache and data for all gapps
2. Clear dalvik
3. messed with my APN settings(they are 100% correct, checked with the operator)
4. Full wipe
5. Repair with PC Companion with no additional apps installed.
6. New SIM from my operator
Nothing has helped. This keeps happening. I have no idea what to do.
Does anyone have any idea how to solve this? Any idea is appreciated. I am running ICS 6.1.A.2.55.
Thanks
I get the same problem sometimes. Usually while activating wifi, but it happens when i'm on 2G/3G as well. Totally random and i'm on a weaker operator.
On 2.55 as well (no mods at this moment), with ics17 kernel
Kyrius said:
I get the same problem sometimes. Usually while activating wifi, but it happens when i'm on 2G/3G as well. Totally random and i'm on a weaker operator.
On 2.55 as well (no mods at this moment), with ics17 kernel
Click to expand...
Click to collapse
Never got that on WiFi. :-/
Maybe Google is blocked its services for your operator. Try psiphon3 for android and "Tunnel whole device".
Sent from my LT26ii using Tapatalk 2
The Third God said:
Maybe Google is blocked its services for your operator. Try psiphon3 for android and "Tunnel whole device".
Sent from my LT26ii using Tapatalk 2
Click to expand...
Click to collapse
Could you please elaborate on this? How does this app work, what's the point? I just installed it and I'm not sure what I will accomplish with this.
Run the app and check the "Tunnel whole device". When it is successfully connected, a green dot will appear.
After that, test Google apps.
Report result please.
Sent from my LT26ii using Tapatalk 2
The Third God said:
Run the app and check the "Tunnel whole device". When it is successfully connected, a green dot will appear.
After that, test Google apps.
Report result please.
Sent from my LT26ii using Tapatalk 2
Click to expand...
Click to collapse
I just tried it, done just what you said and the green dot appeared. But my internet stopped working, no data seemed to pass through. Not even browser.
Sent from my LT26i using Tapatalk 2
revan17 said:
I just tried it, done just what you said and the green dot appeared. But my internet stopped working, no data seemed to pass through. Not even browser.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
Weird problem! Sorry dude, that was all I could do.
Mm... Try VPN, maybe that helps.
Sent from my LT26ii using Tapatalk 2
Play store > 3g reconnect
Im using that app and it work like a charm.
airizsyah said:
Play store > 3g reconnect
Im using that app and it work like a charm.
Click to expand...
Click to collapse
I don't see how this can help me as my problem is not losing internet connectivity overall, it's gapps not connecting. Web browsers work all the time.
revan17 said:
I don't see how this can help me as my problem is not losing internet connectivity overall, it's gapps not connecting. Web browsers work all the time.
Click to expand...
Click to collapse
so, anything from google (stock browser, youtube, gmail, play store) are having retry error ? but apps like whatsapp, viber, opera browser just run flawlessly ? if thats the problem.. like i mention above, download 3g reconnect. the apps seems to force google apps to use data connection instead staying idle.
i recommend that apps bcause im having the same problem, having retry error on youtube and play store, and gmail just wont sync but opera and whatsapp run like normal.
read the description on that apps before download.
airizsyah said:
so, anything from google (stock browser, youtube, gmail, play store) are having retry error ? but apps like whatsapp, viber, opera browser just run flawlessly ? if thats the problem.. like i mention above, download 3g reconnect. the apps seems to force google apps to use data connection instead staying idle.
i recommend that apps bcause im having the same problem, having retry error on youtube and play store, and gmail just wont sync but opera and whatsapp run like normal.
read the description on that apps before download.
Click to expand...
Click to collapse
I tried it mate, it isn't working for me. :-/
Sent from my LT26i using Tapatalk 2
I have been given a solution in the most unexpected of places....Sony support forums!
Try removing proxy/port from the APN and see if that helps.
It sure did help, never had the error again.
registered to say thank you
Delete host file from system/etc/
It may work

[Q] Help Youtube "Connection to server lost"

when i wanna play youtube always get "connection to server lost, touch to retry", i'm in sprint stock rom with mobile package data active, for internet is no problem, on wifi can play, when i tethering my phone as modem and i connect to my computer for play youtube is ok. it just cant play only in a phone.
somebody can help thanks.
Did you try clearing data and cache in apps? Or even uninstall and reinstall the app itself
sent from my GS3
Usually I just exit the app, hold the home button and clear all recent apps and then it works again.
-------------------------
Sprint Galaxy S3
Need Help? PM
Hit the "Thanks" button if I helped you!
Easy fast simple solution when this occurs and usually after an update. Just uninstall the app completely and then go back to google play store and redownload the app.
Have a great day!
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
rickylims said:
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
mrotenlu said:
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
Click to expand...
Click to collapse
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
edfunkycold said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
i did this also, but i get again the same error... what the $%#& is up with youtube !??
MuWu said:
i did this also, but i get again the same error... what the $%#& is up with youtube !??
Click to expand...
Click to collapse
Same issue here. Reinstalling doesn't fix it.
Edit: But disabling Adblock Plus does fix it.
mrotenlu said:
Edit: But disabling Adblock Plus does fix it.
Click to expand...
Click to collapse
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
wow thanks for this. It's been driving me insane. I removed Adblock Plus and it worked. So I installed AdAway and rebooted. Seems to still work fine also. So try that ad blocking app out. So far so good.
Solved ! ( apparently not related to AdBlockPlus)
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
This has been happening to me. I fixed it by going to manage apps. YouTube, Delete cache, delete data, uninstall updates and I clicked the turn off button. Ran cleanmaster app and removed junk files. Then I rebooted and turned youtube back on and now videos will play. I'm on the Galaxy S4 stock.
Hopefully this helps someone
By the way Facebook wouldn't play any videos it would say "can't play video" and now Facebook is playing the same videos that it couldn't before.
firelogic said:
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
Click to expand...
Click to collapse
:good:
Thanks that did it for me as well. Have been searching on the internet but no real solution for people with a firewall or a privacy app (pdroid/xprivacy etc). But this made it work on my S4.
Thanks! :laugh:
Hi i have the same issue
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
reyhen25 said:
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
Click to expand...
Click to collapse
How about upgrading from that dinosaur you're using? Gingerbread is like 4 years outdated.
No AdBlock, Firewall, root or custom ROM
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Ragnar said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
That doesn't work.
---------- Post added at 06:33 AM ---------- Previous post was at 06:20 AM ----------
vlatko019 said:
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Click to expand...
Click to collapse
It's happening to me now too. But since mine's installed as a User App and not a System App, I can't just uninstall the updates, although I did try uninstalling it completely and reinstalling. No joy.
I've tried a dozen different things. You should know that lots of people post lots of "solutions", but for 95% of the users, none of them work.
I'm hurting especially bad, because it happens to me on both types of connections (4G & WiFi). I even tried a 3rd party YouTube app and that wouldn't work either.
All this since today's (or last night's?) v10.25.57 YouTube update!
I am running a Samsung.
Samsung Galaxy (SGH-M819N) Mega
KitKat 4.4.4 (Stock), Rooted
Thank You.
peej4ygee said:
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
Click to expand...
Click to collapse
Hi,
I tried disabling AdAway and reverting back to the original Hosts file, but no joy.
This time, it's affecting both my 4G & WiFi connections. When this happened before, I could at least watch it on 4G.
The weird thing is, that if I'm not signed in, I can watch videos. But once I sign in, EVEN WHEN USING A 3RD PARTY YOUTUBE APP, I have the problem!
Yes, eventually a YouTube update will come through that will fix it (could be 6 months or so), but I'm thinking that something "underneath" it all got updated/changed at the same time, because otherwise;
Why would it affect me only when I sign in?
And if it was limited to only the YouTube app being updated and there isn't anything else being changed at the same time in the background where you don't see it, then how could 3rd party YouTube apps be affected when you sign in to them with your Google (Gmail) account?
See what I mean? Something else, "under the hood" simply must be going on, amen?
TTYL

Google Play Music - Download Issue - 8.0

I installed via the OTA 8.0 and performed a factory reset after the install. As I go back through and put my music library back on my device, it appears Google Play Music stalls out at different times during the download. I have Google WiFi, +200mbps WiFi and no breaks in my WiFi connection. I have attempted to do it the Apple way by not allowing the device to lock to keep the app active but it still is stalling out.
Appears to be an app issue but wondering if anyone has a fix I should look at? Thanks!
dhaugru said:
I installed via the OTA 8.0 and performed a factory reset after the install. As I go back through and put my music library back on my device, it appears Google Play Music stalls out at different times during the download. I have Google WiFi, +200mbps WiFi and no breaks in my WiFi connection. I have attempted to do it the Apple way by not allowing the device to lock to keep the app active but it still is stalling out.
Appears to be an app issue but wondering if anyone has a fix I should look at? Thanks!
Click to expand...
Click to collapse
I've had similar issues in the past with Google Play Music. Have you tried deleting the app and reinstalling it? Are you using an ad blocker?
cmo220 said:
I've had similar issues in the past with Google Play Music. Have you tried deleting the app and reinstalling it? Are you using an ad blocker?
Click to expand...
Click to collapse
No ad blocker. I will try and uninstall and reinstall. Thanks for the advice!

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