Permanent screen smudge - Galaxy Note II Q&A, Help & Troubleshooting

Hi, I was planning to sell my n2 to get the 3,it's in perfect condition with every accessory still in its packaging, however i think i won't get much on it since i have huge smudge on the top left of the screen. I dunno what caused it but I'm thinking it's due to playing tennis game on it a bit. Has anyone else experienced this?
Any solution?
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Here's a pic, now there's two of them
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... Anyone? This is a real let down
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Have never seen such a thing
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skivnit said:
Hi, I was planning to sell my n2 to get the 3,it's in perfect condition with every accessory still in its packaging, however i think i won't get much on it since i have huge smudge on the top left of the screen. I dunno what caused it but I'm thinking it's due to playing tennis game on it a bit. Has anyone else experienced this?
Any solution?
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Those are finger marks, you're right that it's caused by games. Notice there's 3 areas affected, where the directional pad is and where I'd assume there's buttons A and B in that game. And that's why I use a screen protector. If you don't then you can get the glass replaced, not recommended as it's not 100% safe.

It's probably the oleo phobic coating rubbed out in those areas. They do sell oleophobic replacement kits online. Try it out.
Sent from my GT-N7100 using XDA Premium 4 mobile app

abbott10k said:
Those are finger marks, you're right that it's caused by games. Notice there's 3 areas affected, where the directional pad is and where I'd assume there's buttons A and B in that game. And that's why I use a screen protector. If you don't then you can get the glass replaced, not recommended as it's not 100% safe.
Click to expand...
Click to collapse
Then what's the point of having a smartphone if I can't play games on it without using a screen protector? This is disappointing
Sent from my Perseus powered octa

skivnit said:
Then what's the point of having a smartphone if I can't play games on it without using a screen protector? This is disappointing
Sent from my Perseus powered octa
Click to expand...
Click to collapse
come now, it's a phone and not a suite of armour. anything subjected to daily rubbing in 1 certain spot will show wear and tear. Your logic is disappointing

abbott10k said:
come now, it's a phone and not a suite of armour. anything subjected to daily rubbing in 1 certain spot will show wear and tear. Your logic is disappointing
Click to expand...
Click to collapse
The phone is a year old, if that's what's disappointing
Sent from my GT-I9500 using Tapatalk 4 Beta

skivnit said:
The phone is a year old, if that's what's disappointing
Sent from my GT-I9500 using Tapatalk 4 Beta
Click to expand...
Click to collapse
well then, good luck with that.

Related

Screen scratched with protector on

I had a screen protector on since day one. Yesterday I went to replace it and when I took it off my screen had about 5 scratches on it... Gorilla glass and screen protector, and still doesn't help lol smh
Anyone else have this happen?
Sent from my SGH-T999 using xda app-developers app
I hope not, I always take of my phones, have an invisibleshield on this bad boy, if I get a scratch I'll be pissed!
If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
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jonathan3579 said:
If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
Sent from my SGH-T999 using xda app-developers app
I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.
uoY_redruM said:
I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.
Click to expand...
Click to collapse
Wow red you got lucky.
Sent from my SGH-T999 using xda app-developers app
Crisisx1 said:
Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
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Click to collapse
That sucks! What case are you using?
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jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Wow 6 inch fall and it cracked. I've thrown me phone on my bed before from like 6 feet and nothing but then again that's a soft area
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g2uzer said:
That sucks! What case are you using?
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Click to collapse
It was just some plastic case that Target (ironically) had on clearance. I kinda regret that decision...
It mostly depend on the point of impact. If you dropped it directly at it's corner, it'll most likely crack. And I feel the screen on this phone cracks way too easily. I've dropped it once on my bed. Luckily the screen didn't crack.
I have minor scratches on my screen from I have no clue what, I've had a case on it since day one and never lay my phone on its front only on the back and it has minor but noticeable scratches. Annoying and very weak GG
Sent from my SGH-T999 using xda premium
My back also has some nasty scratches but are only visible in direct sunlight its probably from setting it on tables and desks in class
Sent from my SGH-T999 using xda app-developers app
jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy
I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
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ktetreault14 said:
I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yep Otterbox defender for me too. Well worth the money.
zer0trip said:
Yep Otterbox defender for me too. Well worth the money.
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Click to collapse
Xs 3! , dont care if it adds to much bulk, I work construction so definitely worth it
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js2021 said:
if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy
Click to expand...
Click to collapse
I just looked at that thread. I'm gonna definitely mow it over and see if I can find a little more info. Thank you!
Sent from my SGH-T999 using xda premium
Those reporting scratches with a screen protection could you please let us know which skin you were or are using?
First it was some regular screen protector that came from the mobile I believe now I put on stealth shield screen protector
Sent from my SGH-T999 using xda app-developers app

Anyone not have their SIII in a case?

Just curious. I got my SIII on the 29th and haven't bothered with a case yet. My previous phone was an archaic Motorola Razr V3m that I had for 5 years and in that time I only dropped it a couple times on the carpet, and once it hit my closet door track which did put a ding on it. I'm thinking of just forgoing a case.
Only have ghost armor in mine. No hard case.
Dropped quite a few times. Usually just the battery case pops off in the harder falls. One fall left an slight dent that I didn't even notice till later.
Have dropped on sides and front. No screen cracks yet. No scratches...only because of the skin that covers the full body.
Sent from my SGH-T999 using xda premium
I drop my phone like everyday so I cant take that risk .
I have 2 wallet cases even to protect my screen
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Where did you get the soft pouch? I love having those in my pockets tobjust slide the phone and out of there. I always have crap in my pockets having this will be nice.
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Never bother with cases, bulky, ugly and unpractical. Had everything from a Nokia to iPhone 4s. Dropped all at least once when getting out of the car with my good luck none ever broke just a chip lol. However a screen protector is a must for resale value, most people don't care about the back.
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Without a case I feel I'm going drop it or its going slip out my hand so, I got it in a case..
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I only use leather holders with belt clips for carrying. Never ise the permanent cases. With a case phone wont fit in windshield mount thats made just for this phone.
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I have a thin spigen case... Adds no bulk, and and keeps the camera glass off the table when I set it down. I never drop my phone so protection is not an issue, and just the screen (zagg), and the camera lens.
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I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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I always have a case on any phone I have. But I've been seeing so many Asian people (not racist, just my observation) in nyc that aren't rocking a case. Makes me nervous lol
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shahkam said:
I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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Click to collapse
I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
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bdveteran18 said:
I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
Sent from my SGH-T999 using xda premium
shahkam said:
I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
Sent from my SGH-T999 using xda premium
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Click to collapse
This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2
sbell7105 said:
This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2
Click to expand...
Click to collapse
Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
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shahkam said:
Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
Sent from my SGH-T999 using xda premium
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Click to collapse
Yeah I plan on keeping mine for a while at least when my manufactures warranty is coming to an end I'll have a legit reason to get a brand new/refurb phone.
Yea those dark spots were bad on the t989 actually very bad. The gs3 is a long way from that but this is definitely the result of their amoled screen
I'm using a D30 case from T-Mobile but I have never dropped my phone, I rarely leave it out unless it's on the charger when I'm in bed. I don't get how people don't protect their devices in some way.
The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
Sent from my SGH-T999 using Tapatalk 2
SGSIIIUser said:
The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
I bought the GS3 at full price no contract or upgrade, I'm not trying to tell anyone how to take care of their things but if anyone is willing to just throw away 650$ because not having a case on their device is restricting then my hands are willing to catch it lol.
Sent from my Galaxy S III using XDA Premium.
Just a sunglasses bag.

[Q] screen damaged playing a game?

I've been playing dungeon hunter 4 on my note 2. I noticed the screen got really hot where the control virtual buttons are, but noting abnormal. Now that I stopped playing for a week, I noticed there seems to be a damaged spot where the game virtual controller was. It looks like a smudge. I clean it and it goes away, but about 5 mins later it comes back.
I attached a pic, the light makes look worse, but it is visible.
Could the screen get too hot and get damaged from playing a game?
Is there a screen cover on the phone.
Sent from my SAMSUNG-SGH-I317 using xda premium
no, no screen cover.
I would say it looks like the oleopholic layer is wearing out or breaking down from the oils of your finger. First I have ever seen of it. I would contact samsung.
Sent from my SAMSUNG-SGH-I317 using xda premium
Intub8 said:
I would say it looks like the oleopholic layer is wearing out or breaking down from the oils of your finger. First I have ever seen of it. I would contact samsung.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
This is exactly what it is
twanskys204 said:
This is exactly what it is
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Click to collapse
That sucks. I emailed Samsung and their first suggestion is to reboot the phone
zaptor99 said:
That sucks. I emailed Samsung and their first suggestion is to reboot the phone
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Click to collapse
^^^^^^^^this really gave me a chuckle. Morons. Lol
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Optimus G Pro is drop proof

Someone asked about fragility of G Pro
jesi.james said:
Im also a bit more concerened about phone durability. I take care of my things but I want a little more cushion for when accidents happen. Is the OG Pro just as fragile as the s4? Has anyone managed to accidentally crack theirs?
Click to expand...
Click to collapse
Looking on it in near sight I've already noticed one thing. The glass doesn't cover full size of the phone but instead has .2mm spare space to the edges of phone. Also the glass in not surrounded by banking board. Also the glass has beveled edge, about 70° sharp.
So I presume that the glass would not crack even if the phone would be dropped from 6 feet height. Unless of course it would be dropped flat fall on screen
Another indirect proof of that is here. Watch Note 2 has cracked glass when G Pro doesn't have severe damages
If you think this device is drop proof you are delusional. I haven't watched the linked video nor do I need to. The front is glass and could crack from a 6" fall. Many things factor in here including luck.
Sent from my LG-E980 using Tapatalk 2
americasteam said:
If you think this device is drop proof you are delusional. I haven't watched the linked video nor do I need to. The front is glass and could crack from a 6" fall. Many things factor in here including luck.
Click to expand...
Click to collapse
Well, someone eventually will test it, people drop their phones here and there.
And also I'll attach here link to this topic Optimus G = UNBREAKABLE
Well no phones drop proof obviously but ive had 2 friends that had lg phones and ive had one myself and I can tell u theyre probably the some of the best built on the market. My connect was dropped, thrown, stepped on, kicked and all manner of torment and worked like the day I bought it till the day I traded it in on this. Ive seen lg phones survive multiple (so many I lost count) drops that would have sent a samsung or htc device to the scrap heap...
Sent from my LG-E980 using Tapatalk 2
i have 4 days with mine 3 day screen cracked wating for replacment the only thing is i havent found a teardown video
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dami00976 said:
i have 4 days with mine 3 day screen cracked wating for replacment the only thing is i havent found a teardown video
Sent from my LG-E980 using xda premium
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Click to collapse
Exactly. My wife has a One X. She has dropped, thrown it onto a hard floor with force, and let's our 3 old play with it like it's his. It has a ton of scratches, but hasn't broken. Some were saying when it released that it was super fragile. I guess since hers has been abused it must be the toughest phone ever made. Right? No, she's been extremely lucky.
Sent from my LG-E980 using Tapatalk 2
americasteam said:
Exactly. My wife has a One X. She has dropped, thrown it onto a hard floor with force, and let's our 3 old play with it like it's his. It has a ton of scratches, but hasn't broken. Some were saying when it released that it was super fragile. I guess since hers has been abused it must be the toughest phone ever made. Right? No, she's been extremely lucky.
Sent from my LG-E980 using Tapatalk 2
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I don't Think that it was luck. I also had the one X and dropped it a few times and the screen never cracked or shattered.
Sent from my HTC One using Tapatalk 2
americasteam said:
thrown it onto a hard floor with force
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Click to collapse
:silly:
americasteam said:
thrown it onto a hard floor with force
Sent from my LG-E980 using Tapatalk 2
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Click to collapse
ap3604 said:
:silly:
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Click to collapse
Lol reminds me of my indestructible Sammy Infuse. Threw it a many times and all I ever got was a small glass chip on the corner then one day I threw it on gravel rocks and let's just say that's the end of that
Picture related
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jesi.james said:
Lol reminds me of my indestructible Sammy Infuse. Threw it a many times and all I ever got was a small glass chip on the corner then one day I threw it on gravel rocks and let's just say that's the end of that
Picture related
Sent from my HTC One X using xda app-developers app
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Click to collapse
Why?
Sent from my LG-E980 using xda premium
nthknd said:
Why?
Sent from my LG-E980 using xda premium
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Click to collapse
I thought I threw it to the grass but it fell a bit short. Otherwise, my infuse was practically indestructible, surving every fall(maybe 8-10 times)
Sent from my HTC One X using xda app-developers app
I dropped my GPro out of my lap when I was getting out of my truck and it hit the asphalt pretty hard on a corner and barely nicked it. The phone pretty much looks flawless. Seems durable to me as long as u don't drop it face first. Lol
Sent from my HTC One using xda premium
i most be realy unluky mine just fell and broke my camera crystal camera sill works
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dami00976 said:
i most be realy unluky mine just fell and broke my camera crystal camera sill works
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
You mean the camera lens? That sucks man. Hopefully there will be extra parts available soon and you could fix that up yourself. I know I would. I'm ocd enough that it would bug the crap outta me
In the meantime, if anybody asks, just say the phone developed character
Sent from my HTC One X using xda app-developers app
Do not go without a case, this phone is not durable at all! This is what happens from slding out of my pocket while in a chair and falling <18" to a patio.
so_fassa said:
Do not go without a case, this phone is not durable at all! This is what happens from slding out of my pocket while in a chair and falling <18" to a patio.
Click to expand...
Click to collapse
I'm assuming by patio you mean stone/brick/concrete/pavers, right? If that's the case, most phones wouldn't be too fond of an 18" drop.
Yeah, but I've had other phones hit asphalt from 4-5 feet high on the corner and survive with only nick in the bezel. My post is just a warning that this phone is definitely not "drop proof". I've only had the OGP for four days and already have to shell out $ for an insurance claim. Sad thin is my case I ordered is supposed to show up today.
so_fassa said:
Do not go without a case, this phone is not durable at all! This is what happens from slding out of my pocket while in a chair and falling <18" to a patio.
Click to expand...
Click to collapse
I think that thing dropped patially flat on display, now vertically on the corner. bad luck, yes
Anybody seen drop tests on youtube? When will they be available
so_fassa said:
Do not go without a case, this phone is not durable at all! This is what happens from slding out of my pocket while in a chair and falling <18" to a patio.
Click to expand...
Click to collapse
Wow that really bad luck i ve droped mine probably a half a dozen times onto tile from the side of my bed,2, 2 1/2 ft and not so much as a scratch.
Sent from my LG-E980 using Tapatalk 4 Beta
My cousin drop his coming out of his car and the screen cracked so no it not drop proof but close to it

Who has installed zagg extreme screen protector

Sent from my SGH-M919 using xda app-developers app
How long did you leave your device turned off before installing the screen protector?and once installed how long before you turned your device back on?from a 1 to 10 what would you rank the zagg extreme screen protector. Thanks
Sent from my SGH-M919 using xda app-developers app
rp56 said:
How long did you leave your device turned off before installing the screen protector?and once installed how long before you turned your device back on?from a 1 to 10 what would you rank the zagg extreme screen protector. Thanks
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Installed it straight out of the box... turned it on minutes after installing it. I would give it at least an 8.
lordcheeto03 said:
Installed it straight out of the box... turned it on minutes after installing it. I would give it at least an 8.
Click to expand...
Click to collapse
How long has it been on your device?Is it noticeable thick? Thanks.
Sent from my SGH-M919 using xda app-developers app
rp56 said:
How long has it been on your device?Is it noticeable thick? Thanks.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I've only had the device about a week... And no, it's not noticeably thick. You can tell it's there, but it's very smooth; I personally almost prefer using my screen with this rather than with just the bare glass.
I have the invisi-shield extreme and I like it... it's not really thick or anything and it's like a insurance in protecting your phone... the only thing I had a problem with is... there is this spot on the phone that arches over the home button and there is a small space between the button and the shield.... well it just so happened I was getting out the car heading in to work was getting all my stuff together and I dropped my keys which had a small lock on it for my backpack... and it hit perfectly on that spot and shattered my screen from that point and cracking lines went up the screen... I was irritated at first.... but got my replacement with my insurance policy and got my extreme shield transferred over to that one... but other than that little weak spot it's a really good protector and doesn't affect the screen touch at all... hope this helps your decision
Sent from my SGH-M919 using xda premium

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