So I went to use it and it wouldnt turn on, dont think the battery was dead but i wasnt sure, nothing would work even when plugged in, no led blinks, no bootloader mode, nothing. Finally after holding the power button for a little bit it turned on while the power cord was plugged in. Then about 15 seconds later it shut down and back to no response.
I plugged it in and let it sit overnight, I got up and turned it on, turned on like normal, used it for maybe a minute, was satisfied that it mustve had a low battery, and i walked away, come back a few hours later and it wont turn on again, wont go into bootloader, nothing. Just blank. Now I know the battery is charged now but its just a mess.
Its unlocked, running scars aokp 10/16 his kernel and has been for a week now. No issues before this. I popped the cover off and the battery connection seems ok, Help?
Looks like something is wrong with the battery. It drains too fast.
Gesendet von meinem Nexus 7 mit Tapatalk
Yeah, idk nothing works anymore. I'm hoping to get a new one if I send it into Asus. Have to call back tomorrow they said I'll have to send it in. I'd just buy a new one but for the price and now the reliability of this device. Not interested in spending the money for one again. Very unimpressed
Sent from my SCH-I535 using Tapatalk
You just been unlucky.
They should replace the battery at no extra cost.
Flash it back to stock.
How am I supposed to flash it to stock. It doesn't do anything.
Sent from my SCH-I535 using Tapatalk
I think there is nothing wrong with your Tab. The battery is just drained.
There are quite a few people here with similar issue. I had this problem with two of my NookHD+s (bought four).
When drained, the Tabs just didn't wake up & start charging when plugged in ... I had to "wake" it up to get charged !!
I don't remember exactly how. But I had to hold some key-combos (Power+U --> Power+Volume+/- on N7) .. until I got a
screen response, then let it charge for awhile. (I almost packed them up for RMA .. until this did the trick).
THEN, you have to check which app is draining your battery.
wont it void all warrenty if sending back to asus with using a custom rom on it
they will know iam sure.they will just send unit back to you
The battery isn't dead, when it does turn on like normal for a few seconds, it says the battery is at 100 percent. I'm fairly certain it's not a battery issue. Believe me, I've tried hundreds of button combos, my next hope is to keep trying bootloader and hope that it goes into it on one of the times it does turn on.
Sent from my SCH-I535 using Tapatalk
rocksyjj said:
wont it void all warrenty if sending back to asus with using a custom rom on it
they will know iam sure.they will just send unit back to you
Click to expand...
Click to collapse
Prolly, but the booklet does say they will cover any hardware issues but is not liable for software or 3rd party software. So if it's hardware I don't think they will care, unlocked or not. I think.
Sent from my SCH-I535 using Tapatalk
A few years back, I had to RMA my TF101. I had a customROM on it (it didnot power up to get back to stock).
They indicated NoProblemFound but the Tab was wiped cleanly back to initial stock stage (if no problem was found .. why
the trouble to wipe ?). I (later) found out it would power up if I hold the Power long enough.
So, I guess they (contracted repair service) would just hook up the Tab then do a factory image recovery (I ended up sending it back
two more times before they replace the bad mainboard).
silver04v said:
Prolly, but the booklet does say they will cover any hardware issues but is not liable for software or 3rd party software. So if it's hardware I don't think they will care, unlocked or not. I think.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
but if you used a kernel they could say it was over clocked causing hardware damage
as i tested a few kernels with over clocking and seen there was alot of heat coming
from camera area top right .. so now iam back to stock kernel less worrys
Eh, well somehow I got it to boot one of the times it did into bootloader, I ran to the computer and flashed to stock, it's still unlocked and can't get it to relocate the bootloader but at least it's on a stock rom. Got my rma info tonigjt
Sent from my SCH-I535 using Tapatalk
Well, got the bootloader to lock thanks to adb. Now to box it up this weekend and send it out.
Sent from my SCH-I535 using Tapatalk
Related
My phone died last night because i forgot to put it on the charger before i went to sleep. The problem now is that it just wont charge anymore. I have left it on the wall charger all day but i just dont get the red light. I flashed a custom kernel, maybe that has something to do with it, but it has ran out of battery before so thats really strange.
Any thoughts on what to do? Really clueless here guys..
Just let it charge
Sent from my LT28h using xda premium
Its still dead after 16 hours of being connected the wall charger. No led, no vibration, just nothing
What kernel? Can you connect the phone in fastboot/flashmode?
Sent from my Nexus 7 using xda app-developers app
Try hard reseting it
Sent from my LT26i using xda premium
Yes, i did try hard resetting it but it gives just no response. Havent tried booting it in fastboot tho because im not home now.
Im running the kernel from the free experia project.
How screwed am i?
i'm not so sure but this is occured to me on my XAS .200 after flashing custom kernel not too long ago. but this is happen when i use custom kernel on XAS.
it will not charge, and fortunately fellow member here warned before it's too late and managed to reflash stock kernel before running out of battery.
i'm not sure about XS's battery whether it can be removed or not, but if any way to do it, you need to recharge that battery/replace the battery with fully charged one, and reflash to stock kernel.
again, this is from my experience with XAS though. i just thought it could be the same.
the same happened to me. I open the phone, removed the battery, conected the charger, and put back the battery. After that I got the red led and it charged. And yes, I voided the warranty.
Try connect it to USB port! I've had the same problem. I don't know why but it will only charge through USB cable connected to PC. Leave it for a while, u'll be able to turn on your phone.
Sent from my LT26i using xda premium
You should be able to get the phone into fastboot mode, once you are home that is. Im using FXP kernel too and have had no issues so far. Try flashing the kernel again maybe.
Some kernels have problem with offline charging (they won't charge if phone is turned off). It is possible you flashed that kernel and because of that it won't charge. Only solution is to replace battery with full one and then change kernel, like member before me mentioned.
switzerland92 said:
Some kernels have problem with offline charging (they won't charge if phone is turned off). It is possible you flashed that kernel and because of that it won't charge. Only solution is to replace battery with full one and then change kernel, like member before me mentioned.
Click to expand...
Click to collapse
The problem is, I can't remove the battery with this model, it's embedded in the phone like an iphone. Also, I can't get it into fastboot or flashmode... as I can't really do anything with the phone right now it might be best to just bring it to a repair service...
Furjoe said:
The problem is, I can't remove the battery with this model, it's embedded in the phone like an iphone. Also, I can't get it into fastboot or flashmode... as I can't really do anything with the phone right now it might be best to just bring it to a repair service...
Click to expand...
Click to collapse
I know battery is non replacable (without voiding warranty) but still there are ways to replace it
But it doesn't matter, bring your device to a service and hope they will bring it to life again.
Well I know this idea sounds stupid but I try it on my Xperia S when my phone gets hanged or when the screen is totally black like its dead. I just press the power button and volume button simultaneously for some seconds. And after that my phone gets restart. I'm already telling you that I use this method on my phone and it works too.
Thanks
Furjoe said:
The problem is, I can't remove the battery with this model, it's embedded in the phone like an iphone. Also, I can't get it into fastboot or flashmode... as I can't really do anything with the phone right now it might be best to just bring it to a repair service...
Click to expand...
Click to collapse
You CAN remove battery, just not the normal way. You have to remove the screws, that's why you will have to void the warranty
Okay ladies and gentlemen, please take the time to help me out, as I've never had this happen before...
I should state that I am on Slim Bean weekly (4.3) and BionicSheep kernel.
Today I went to the gym, used my bluetooth headset as usual. I turned off my bluetooth when I got home and rebooted my phone (bluetooth won't turn off without a reboot). I laid my phone down (I didn't check to see if it rebooted), took a shower and played video games for about an hour.
When I checked to see if I had any texts, I noticed my phone wouldn't wake (I figured it had a hardboot), so I tried holding down the power button to reboot, which didn't work. I pulled the battery and saw the Bionic Sheep splash screen, then nothing. Tried the power button again, nothing. Now when I pull the battery, I see the Bionic Sheep splash screen about 50% of the time, if that... usually I feel a little vibrate, then see nothing. I have the USB Jig for download mode, which I used and it went into download mode, but then the screen disappeared...
What can this be? Dying phone, breaking screen? HELP!
EDIT: Just tried recovery. I see the blue writing in the upper left that says "Recovery Booting..." then nothing, just a black screen
Then you're not booting download mode, thats recovery trying to boot. Hold home, volume DOWN and power. When it starts to boot/vibrate release power only.
If you can get here flash stock/root66 firmware via odin and report back.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Then you're not booting download mode, thats recovery trying to boot. Hold home, volume DOWN and power. When it starts to boot/vibrate release power only.
If you can get here flash stock/root66 firmware via odin and report back.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Sorry I meant recovery, not download. Sorry for that. I tried download too as stated earlier.
Do you happen to have the links for odin and stock recovery? If not, i'll take a look in a sec.
EDIT: Just downloaded odin from your sig, I'll check for stock firmware in a sec.
But a new problem, like I said before my phone goes into download, but it only stayed on the screen for a few seconds, then turns off. Odin isn't recognizing the phone at all...
I just tried to do it again, download mode only stays on for about 3 seconds. Odin recognized it for the few seconds its on, then it disappears... any ideas?
Does the phone power on by itself if you remove and replace the battery?
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Does the phone power on by itself if you remove and replace the battery?
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yes sir it does, don't have to touch the power button at all.
I've tried download and recovery mode dozens of times now, the phone just powers off after a few seconds and won't turn back on until I pull the battery.
doubleohseven said:
Yes sir it does, don't have to touch the power button at all.
I've tried download and recovery mode dozens of times now, the phone just powers off after a few seconds and won't turn back on until I pull the battery.
Click to expand...
Click to collapse
So i've ruled out the screen at this point. Even though im 99% sure it was over 75% charged, im letting it sit/charge for a few hours an try again.
Been googling about similar problems... could this be "sudden death syndrome"?
doubleohseven said:
So i've ruled out the screen at this point. Even though im 99% sure it was over 75% charged, im letting it sit/charge for a few hours an try again.
Been googling about similar problems... could this be "sudden death syndrome"?
Click to expand...
Click to collapse
If it powers on without having to press the button, then I am 95% sure that is the problem. The power button is perpetually pressed. It could be the switch is loose or jammed, which I believe is usually the case. It is possible that there could be a short, but I doubt it as this has been happening more and more frequently lately. Some have reported being able to fix it themselves by opening it and either replacing or reseating the button, while others opt to take it to a local shop and have it fixed. (if you do, do not let them attempt to flash anything or they will brick it).
You can try to tap on it to jiggle it unstuck, but if you get it working again, this will certainly only be temporary.
DocHoliday77 said:
If it powers on without having to press the button, then I am 95% sure that is the problem. The power button is perpetually pressed. It could be the switch is loose or jammed, which I believe is usually the case. It is possible that there could be a short, but I doubt it as this has been happening more and more frequently lately. Some have reported being able to fix it themselves by opening it and either replacing or reseating the button, while others opt to take it to a local shop and have it fixed. (if you do, do not let them attempt to flash anything or they will brick it).
You can try to tap on it to jiggle it unstuck, but if you get it working again, this will certainly only be temporary.
Click to expand...
Click to collapse
Okay ill give the power button a try before calling the insurance later today. Thanks for your help.
Do you happen know how t mobile insurance works? I'm really low on cash so i'm hoping there isn't a deductible for first time "offenses"...
EDIT: Quick question though, if it was in a constant boot loop with the button pressed, wouldn't I feel it vibrate multiple times and/or see the screen flash multiple times? I only feel/see it do these things once, then its gone.
I just took it apart and the power button was fine, so i'm now guessing this is something more serious...
Well I went through T mobile and am getting my phone replaced for $5. It's on backorder though so I have to wait 5-7 days before they even ship it, which kinda sucks.
Anyways I am hoping they don't see that I flashed a custom ROM. The once in awhile it does show the splash screen, it shows a little sheep on the bottom (due to the Bionic Sheep kernel), and the DL mode that stays on for about 2-3 seconds shows a flash count of 1. I am hoping they don't see it, or don't take the time to check after realizing that it's not functioning properly...
So did you get a warranty replacement then? (Insurance requires a $150 deductible, but it doesn't matter if it's been rooted) If so, they might see that and then charge you, I'm really not sure... I've heard of them doing that and also heard they don't even bother looking.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
So did you get a warranty replacement then? (Insurance requires a $150 deductible, but it doesn't matter if it's been rooted) If so, they might see that and then charge you, I'm really not sure... I've heard of them doing that and also heard they don't even bother looking.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
I called T mobile tech support, and they only charged me $5, not $150. The refurb should be here on Thursday, I guess I'll find out soon enough if they charge me for the rooting (im pretty sure they won't notice since the screen is on for less than 3 seconds, but who knows).
I can always try the 'when in doubt, deny deny deny' technique. Lol
I've been with them for awhile and sent back multiple rooted phones and have never been charged
Sent from my SGH-T999 using xda app-developers app
Supamike88 said:
I've been with them for awhile and sent back multiple rooted phones and have never been charged
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Thank you for the words of comfort. Lol
doubleohseven said:
I called T mobile tech support, and they only charged me $5, not $150. The refurb should be here on Thursday, I guess I'll find out soon enough if they charge me for the rooting (im pretty sure they won't notice since the screen is on for less than 3 seconds, but who knows).
I can always try the 'when in doubt, deny deny deny' technique. Lol
Click to expand...
Click to collapse
How long have you had the phone? If it's still under warranty then it's just the $5. But in my case where it is a year and a half old and there is physical damage, I seriously doubt they'd go for that!
That also means I might still just get a refurbished T999. Insurance claims go through Asurion, while warranty goes through T-Mobile. And unless I'm mistaken, Asurion has their own stock of refurbs...
Sent from my SGH-T999 using Tapatalk
Hi guys, TMO Galaxy S III. I was running Cyanogenmod 10.2.
I was driving home from a road trip to the race track, used GPS on my phone as it was plugged in charging. Turned it off as soon as I got to a familiar place. Put the phone in my pocket after I got home. Pulled it out 30 minutes later and it's turned off.
Efforts to turn it on failed. I plugged it in (even though it had batter left before it died) and nothing happens. No LED, no battery charge graphic, no vibration.
I switched batteries. I switched plugs. Tired to reboot into recovery. Nothing. I can't get Kies to recognize it.
I didn't drop it. No water damage. Any ideas?
If after putting battery back in, and unplugged, you get zero response from pressing power, then yes it sounds like it's dead
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
If after putting battery back in, and unplugged, you get zero response from pressing power, then yes it sounds like it's dead
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yup. Zero response. The only way I can get it to do anything, is to pull the battery, then plug in the phone w/ no battery. That gives me a red LED. Nothing else. That's the only sign of any life. No vibration or anything. Just the red LED.
Try a different battery, ?
Sent from my SGH-T999 using xda app-developers app
illegal machine said:
Yup. Zero response. The only way I can get it to do anything, is to pull the battery, then plug in the phone w/ no battery. That gives me a red LED. Nothing else. That's the only sign of any life. No vibration or anything. Just the red LED.
Click to expand...
Click to collapse
That battery may have died from heat. Navigation while plugged in tends to heat up the phone.
It's unlikely enough that I would not recommend buying a new one just to test though. Maybe go to a T-Mobile store and swap with someone just to test.
Sent from my SGH-T999 using Tapatalk
I mentioned in my first post I switched batteries. First tried my wife's battery and it didn't do anything. She tried my battery and her phone booted with 89% life.
Took it to a store and tired a new battery and it didn't work.
My wife just emailed me. Her phone was acting strange, turned itself off once. She booted it back up and it turned itself off again and won't turn back on. SHE AT LEAST gets the "Galaxy SIII" screen. She couldn't get it into recovery mode, but she could get it into download mode. I'll try and flash it tonight.
Samsung is garbage.
Sorry bout the battery thing. A few of us answer so many of these things it sometimes gets mixed up a bit and we will just add to someone else's information, not always rereading each thread...
There is a debrick thread stickied in development you may want to try. Can't guarantee anything of course, but you never know, it could end up fixing one or both of the devices.
On your wife's, take out the battery and then put back in. Wait a few to see if it attempts to turn itself on w/o pressing power.
If it does, then it's probably got a broken power button. This has become a common occurrence recently, but from what I hear is a relatively easy fix.
It may not be this though if she can get download mode to stay booted every time. But it's an easy test.
Also, when plugging into the computer, if it says something like QHSUSB in device manager, it's probably hard bricked. The debrick thread can probably help in this case.
Sorry you're having such issues with both devices. It's not the norm though. If it is a hardware failure, and you got both at the same time, it could be that one of the components may not have been completely up to par for the batch yours came from. That's just speculation though...
Sent from my SGH-T999N using Tapatalk
DocHoliday77 said:
Sorry bout the battery thing. A few of us answer so many of these things it sometimes gets mixed up a bit and we will just add to someone else's information, not always rereading each thread...
There is a debrick thread stickied in development you may want to try. Can't guarantee anything of course, but you never know, it could end up fixing one or both of the devices.
On your wife's, take out the battery and then put back in. Wait a few to see if it attempts to turn itself on w/o pressing power.
If it does, then it's probably got a broken power button. This has become a common occurrence recently, but from what I hear is a relatively easy fix.
It may not be this though if she can get download mode to stay booted every time. But it's an easy test.
Also, when plugging into the computer, if it says something like QHSUSB in device manager, it's probably hard bricked. The debrick thread can probably help in this case.
Sorry you're having such issues with both devices. It's not the norm though. If it is a hardware failure, and you got both at the same time, it could be that one of the components may not have been completely up to par for the batch yours came from. That's just speculation though...
Sent from my SGH-T999N using Tapatalk
Click to expand...
Click to collapse
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....
illegal machine said:
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....
Click to expand...
Click to collapse
I'd try the Kies to Factory Restore. You've got not much to loose that way. Keep an eye on it afterwards to see if the reboots go away.
But before you do that, can you let me know if wife's phone has its own battery or your phone's battery ? If its was your Battery that was in there when she experienced the reboots then put her own battery and check.
Perseus71 said:
I'd try the Kies to Factory Restore. You've got not much to loose that way. Keep an eye on it afterwards to see if the reboots go away.
But before you do that, can you let me know if wife's phone has its own battery or your phone's battery ? If its was your Battery that was in there when she experienced the reboots then put her own battery and check.
Click to expand...
Click to collapse
Soooo on Sunday her phone completely shut off again. It would only boot to the swirling galaxy S circle, the turn itself off (in mid animation). I can boot it into recovery and download mode, but it only stays booted for 3 seconds or so, before turning off. Not long enough for Kies/Odin/factory restore via recovery.
SO we fixed the problem permanently. I got an HTC One and she got a Nexus 5.
Samsung can die in a fire. Never again are they getting my money.
illegal machine said:
Soooo on Sunday her phone completely shut off again. It would only boot to the swirling galaxy S circle, the turn itself off (in mid animation). I can boot it into recovery and download mode, but it only stays booted for 3 seconds or so, before turning off. Not long enough for Kies/Odin/factory restore via recovery.
SO we fixed the problem permanently. I got an HTC One and she got a Nexus 5.
Samsung can die in a fire. Never again are they getting my money.
Click to expand...
Click to collapse
You may consider donating the devices to some developer on here. The community will benefit from better code.
illegal machine said:
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....
Click to expand...
Click to collapse
Well, I'm glad you solved the issue to your satisfaction. Sorry we weren't able to help in getting it fixed w/o needing to spend your money.
Good luck to the future and your new toys!
So my phone was at full charge. Took it off the charger and ate dinner. I was not using my phone and noticed it was extremely hot. Battery was down to 40 percent in less than an hour. I reboot phone thinking it was a wake lock issue. Phone battery dies and drains to 0 percent. I had to plug it into a charger in order to turn it on. From here I notice that the phone gets extremely hot and charges extremely slow. It's been charging for an hour and only 5 percent has been charged. I think maybe it was my ROM or a persisting wake lock. I wipe my phone and clean flash cyanogen. Phone still getting hot and charging extremely slow. Could I possibly have a malfunctioning battery or something?
Sent from my Nexus 7 using Tapatalk
Woke up in the middle of the night after about 4 hours of charging. Battery was at about 40% or so but the phone was the hottest it's ever been. I decided to turn it off and unplug it from the charger. Woke up this morning and it's officially dead dead. The orange/red LED won't turn on when plugged into the charger and I can't turn it on or try to boot into recovery.
I'm going to take it to Costco and see if I can get a replacement since I'm in my 90 day period. This certainly has to be a manufacturer's defect since I did not have water damage, drop my phone, overclock, or anything risky.
Sent from my Nexus 7 using Tapatalk
There have been a few people who have had the same issue. I haven't read of a fix or even what causes it.
Sent from the One and Only
Check and see what is using the battery. A day ago Google play store was the cause of battery drain for a lot of people.
It's not just a One its a tiKtaK One
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Cares said:
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Click to expand...
Click to collapse
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
Just got back from Costco. Got a brand new phone without questions asked. Great service.
This is happening to me again right now..
I'm in luck though, as I'm on a charger and around 50%.. I went from about 100% to 11% in 20 minutes this morning. I've been running SlimKat for about a week now, and have had no issues.
I have no idea why this just pops up at a seemingly random time.
Now, I've wiped the entire phone, installed BoneStock, and it's still persisting.
What can I try to get this fixed?
I've held PWR and Vol+/- to reset the phone.. but this is still occuring.
Anything? Anyone?
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
sdot_sd said:
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
Click to expand...
Click to collapse
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
santod040 said:
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
Click to expand...
Click to collapse
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
Click to expand...
Click to collapse
I've heard good things about HTC's Customer service, compared to Verizon's especially.
Not to mention, Verizon will wanna know if you have Insurance, will maybe make you pay a deductible.
Even if they don't, you will likely get a refurbished CLN replacement, which may or may not exhibit it's own issues of some kind.
I would rather have my own device fixed and sent back to me, then receive someone else's fixed device that may have had a bigger issue or stress to parts not yet known.
Just how I feel about it, and I do not much care for Verizon, other then for actual phone service.
You are more then welcome to try your hand with Verizon if you would prefer.
I also have a Blue One, so Verizon wouldn't do much for me...
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
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My wife got a DNA with a bad cable and I called htc. They didn't fuss or ask any questions. They took my info and sent a new one. It was much easier than dealing with vzw.
Sent from my HTC6500LVW using Tapatalk
My mother's nexus 5x has just died.
no fastboot no recovery nothing.
I have tried to charge it, but after more than an hour connected to the charger still nothing.
I checked that this charger works on my nexus 5x so it's not the problem.
I also tried to connect it to a computer, but the computer detected nothing.
the phone had 7.1.2 stock (either april or may security update I don't remember which one).
Anyone has an idea why it happened or how to fix this?
Thanks,
Orma
Wow, my 5X just died this morning. Wonder if it isn't just a coincidence or maybe some update like to the Fi app or something messed it up. So I'll post in case others have also had the same thing happen. The Fi app was last updated May 8, so that's not it. But maybe there was some other app or something updated that caused problems. Some of the core apps were recently updated and my phone tried to update some behind the scenes type app, but it didn't work. So I tried manually and it did work. Maybe I shouldn't have done that. Can't remember which app, but checking on my Google playstore apps, maybe it was Google Connectivity Services.
Mine was fully charged and I was using it while still connected to the charger after waking up in the morning. It just went black suddenly. I tried holding power button to shut it down, but it never made any vibration as if it was force shutting off. Power button and volume down button didn't work to shut down or boot either. The computer recognized it the first time I plugged it in showing Qualcomm HS-USB QDLoader 9008 has completed setup. But after that it would show as device unrecognized.
The only way I got anything to look like it was starting ok was by disconnecting the battery for a while. Then it started booting and then the screen just went black again. I unhooked the battery again for a while, reassembled, and plugged the phone in and the battery charging screen showed up, but then went black again without showing the filling up graphics.
So it seems to momentarily kinda act ok, but then soon goes black. Disconnecting the battery seems to reset it to a state where it can try again.
The battery read as 4.16 volts, so seems to be fully charged as I thought it was. I'm going to try doing the battery disconnect again, but I'm thinking this thing is done.
This may not just be a random thing. Several people on Google forums have the same sounding issue from yesterday or today.
https://productforums.google.com/forum/#!topic/nexus/iKXTmQ04YeM;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/DINPhe1nb4c;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/lWKu7eEfHhc;context-place=forum/nexus
By disconnecting the battery and then reassembling, I was able to get to the recovery menu. I chose Restart Bootloader, and after a few moments, go a screen showing the android character laying on the ground with a triangle with an exclamation point and "No Command" text at the bottom.
Holding power button and volume down got it to go back to the menu.
So I tried Recovery and it showed Google in white letters, then went black. Trying Start does the same thing.
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
kakah2011 said:
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
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Voicebox said:
By disconnecting the battery and then reassembling, I was able to get to the recovery menu. I chose Restart Bootloader, and after a few moments, go a screen showing the android character laying on the ground with a triangle with an exclamation point and "No Command" text at the bottom.
Holding power button and volume down got it to go back to the menu.
So I tried Recovery and it showed Google in white letters, then went black. Trying Start does the same thing.
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if I open the phone to disconnect the battery will it void the warranty?
any one has any idea on why it happened?
my nexus 5x is totally fine
edit: I tried again to turn it on, but this time the notification light turned red, so i tried to connect it to the charger again and it seems to be alive now,
that's really weird but it turned on with 1% meaning that for some reason when I charged it yesterday it wasn't really charging
orma1 said:
if I open the phone to disconnect the battery will it void the warranty?
any one has any idea on why it happened?
my nexus 5x is totally fine
edit: I tried again to turn it on, but this time the notification light turned red, so i tried to connect it to the charger again and it seems to be alive now,
that's really weird but it turned on with 1% meaning that for some reason when I charged it yesterday it wasn't really charging
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Sounds like you got lucky.
As far as I could see, there is nothing inside the phone that would indicate that you had opened it up. There's no glue, except under the battery, and maybe under the motherboard. But you don't need to lift those to disconnect the battery connector. However, it does require prying the back off and then unscrewing 10 screws. Then lifting off two pieces with stuff like the fingerprint sensor and speaker attached to them. If you make any dings in the plastic back cover while prying, they could see that. And the screws have lock tite on the threads so take some care to remove. I think I slightly stripped the top of one. So if someone really looked, they could see that. But otherwise, except for leaving fingerprints on parts or debris or whatever in there, I don't think they'd notice. I highly doubt they'd have someone go check for other than obvious signs of prying the back off. I'm 2 months past warranty so it was a non-issue for me.
Following someone's advice on the Google forum, I cooled the phone down in an ice bath (in a bag of course) and was able to get it to boot to recovery and even installed the OTA via adb. It then booted to the point of the 4 colorful circles and died again. After putting it in the freezer, it then returned to acting somewhat normal, as in it showed the battery charging graphic while off. The battery is about 1/2 full. But then I booted and it would get pretty far into the 4 circles spinning, then boot looped. So mine is bootlooping and I'm going to see if I can get Google to step up even though it is 2 months past warranty since I bought it from them. The Google people say to contact them with the bootloop problem. I hope they are quietly replacing them since this this appears to result from the last OS update for many people.
That other person was able to boot it and pull their pictures off it. But looks like mine is down for the count. I luckily had backed up pictures and most of my other stuff recently before I went on a trip. And I uploaded pictures while on the trip and pulled pictures off the phone right after the trip. But I've lost some info that I hadn't copied off the phone.
---------- Post added at 02:17 PM ---------- Previous post was at 01:59 PM ----------
kakah2011 said:
This problem is common in the Nexus 5x, I advice you to check the warranty
Envoyé de mon HTC One_M8 en utilisant Tapatalk
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I'm 2 months out of warranty, so I hope Google does something since I bought it from them and they seem to be providing some relief since this seems to be due to the most recent OS update. Or at least some of the people in their forums seem to imply they'll do something.
Well here you go. Explanation was at XDA all along. There's a class action lawsuit against LG for using solder that didn't withstand the level of heat or heating and cooling cycles. Started with the G4, but in April the 5X and other phones were added to the class action. So I guess I could try touching up solder points and get my phone maybe to start up, or try for warranty repair since they seem to have extended the warranty because of this lawsuit.
https://www.xda-developers.com/lg-bootloop-lawsuit-adds-nexus-5x-lg-g5-v20-case/
One guy at bottom of this thread has screen capture and says his 18 month old 5X shows as covered by warranty in their system.
https://productforums.google.com/forum/#!topic/nexus/PZrVO8g9Y9M;context-place=forum/nexus
Same here.
Nexus died after some freezes. After 7-10 failed boots it suddenly booted, just to freeze again after 1 or 2 minutes.
Tried every button combo with and without power plugged, no luck at all, just a dead brick with no signs of life at all.
Device was perfectly working till yesterday. No issues at all
Latest purenexus version. Everything was fine.
Don't get it.
Only thing what came to my mind was that we have been to the beach the day before. Had the phone in the backpack, but it went still really hot since the sun was strong.
But hey. Have been to definitiv hotter places last year in Croatia.
I thought i try the revive Motherboard in oven trick, since this oven thing already worked once for my laptop graphic chip which died also from overheating.
Put the MB in the oven for 12min at 200C.
No luck. Dead brick.
Any ideas?
Thanks for reading!
When my Nexus 5x died, LG replaced the motherboard and then everything was even much better than before.
quark-lepton said:
When my Nexus 5x died, LG replaced the motherboard and then everything was even much better than before.
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Well. Got it from ebay.. No invoice.
Don't know if i can claim warrenty?
SchWeinSAuG said:
Well. Got it from ebay.. No invoice.
Don't know if i can claim warrenty?
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LG has agreed to extend warranties on a case by case basis after they were sued. One lawsuit was dropped as a result, but the other remains. So they may be more willing than usual to fix it without proof of purchase, but only way to know is to call them.
http://www.androidpolice.com/2017/05/25/one-lawsuits-lg-nexus-5x-bootloop-dropped/
If you can't get any warranty help, then you can try the heatgun method. This seems to basically melt the solder again so that it'll work. If you're lucky, you get the one or few connections that are messed up.
Using a heatgun, I got mine from completely dead to where it performed normally for 9 hours. I thought I was back in business until it rebooted. Then it lasted a bit before rebooting, and every time would get shorter and shorter before rebooting. Now it is bootlooping at startup, but still alive. So I can adb the OTA back on there, clear cache and factory reset. And it charges. But it just bootloops.
https://www.youtube.com/watch?v=KQrsC2VZY0c
https://www.youtube.com/watch?v=wxQehPw4yPY
By they way, I tried a hairdryer for 30 seconds and it did boot to where I could unlock it, then it froze. The hairdryer just doesn't get hot enough to melt solder and only just heats things up to where there might be a temporary restoration of whatever connection or solder is broken. So I tried about 2 minutes and I could boot and swipe one screen left before it died. The heatgun took 1 minute 30 seconds to get it to where it would boot and work. I'm not going to go at it again since I have a chance at just getting a warranty swap if they extend it since I'm 2 months past the year coverage.