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I ordered one last friday (The moment that I saw it was available) and I still haven't gotten a tracking number for it. I did get a confirmation number for the order right after I submitted it, but nothing else after that.
Just curious. I remember reading somewhere that they were having computer problems or something.
I ordered 1 as well last Friday. My understanding from the email is that it takes Otterbox 1-3 business days to finalize the transaction and then another 3-7 days to ship/receive package on buyers side. So at most 10 days at the very least 3.
I'm hoping that it takes Otterbox the least of the 2 but seeing as they are located in Colorado I'm hoping it arrives to me a day sooner...Breckenridge, Colorado to Las Vegas, NV is only a 9 1/2 - 10 hour drive...
I have also purchased my otterbox last friday. No conformation email or anything.
I bought over the weekend and have no shipping info yet, you are not alone. I'm not stressing too much, this a tiny company, not Amazon.
please review!!
you guys who took the jump already, please let us know the pros and cons of this case with a few reviews. i will love to know how this works in real life. not from the outerbox video. an average user pictures will be great.
Just wanted to add that the website says my order is being processed. (I ordered on Friday too)
Sent from my Xoom using XDA App
I just got an email less than an hour ago saying that my card has been charged and my order has been shipped.
Mine will be here saturday
Sent from my Xoom using XDA Premium App
I got the email saying that my credit card was charged but I do not have a shippig/tracking #
Very slow company..... not impressed so far....I hope the product makes up for the shipping delays. From what I have seen this case is exactly what I want.
-Kesnik
For those who have ordered, was there any particular reason you decided to spend at least $10-20 extra by ordering directly from Otterbox (which I'm assuming you did?) Not sure if you realize it, but several other retailers are selling them, and though they don't have them in stock at the moment, they are expecting them at any moment...and at the top of the list is the highly-reputable Adorama Camera. They're selling it for $69.99 w/free shipping (and I can tell you from experience they ship very fast). If you check out Google Shopper you'll see that others will have it for less than $60 before shipping. Anyways, just my two cents...
My tracking number showed up last night. It was in PDF format and I wasn't able to copy the text, so I had to type it out myself.
I'm kind of disappointed that it won't be hwere until Monday. I was hoping to be able to get it installed before I went out of town this weekend.
Sent from my Xoom using XDA App
joeski27 said:
For those who have ordered, was there any particular reason you decided to spend at least $10-20 extra by ordering directly from Otterbox (which I'm assuming you did?) Not sure if you realize it, but several other retailers are selling them, and though they don't have them in stock at the moment, they are expecting them at any moment...and at the top of the list is the highly-reputable Adorama Camera. They're selling it for $69.99 w/free shipping (and I can tell you from experience they ship very fast). If you check out Google Shopper you'll see that others will have it for less than $60 before shipping. Anyways, just my two cents...
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I was actually curious about this too. I got an otterbox case for my xperia x10 from an ebay store and paid a good $10-$15 less than my older brother who ordered the same case from otterbox.
Does anybody have a order number for a symmetry case? I need a order number for one otherwise they won't send me a replacement. There being real dicks. I would appreciate it if someone could help
Well i ordered a Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 couple of week back from Obostore.com.
Very disappointed with their service,
1st, i ordered from them under registered mail and they didn't give me the Tracking number for registered mail. So i emailed them, they send me a tracking number, BUT i didn't know the tracking number given was WRONG until later....
2nd, a WRONG product was mailed to my house, a iGlaze casing for iphone 4. Also at this time i spotted the mail tracking number was wrong. So i email them immediately. They gave me another tracking number which was the same as the mail i received. So i took the picture of the wrong product and emailed them. They denied that this product was from them, they do not sell this product in the shop and ask me to check again.
How can that be when the given registered mail tracking number matches with the one given and also mailing address is correct but i got the wrong product. They simply just deny it!!!
3rd, i emailed them and not received a reply for 5 days!!! So they simply trying to ignore this?
Well i guess they have this problem alot as there is a SPECIAL OFFER in their site. They can't do what they promise!
-Extracted from Obostore.com-
SPECIAL OFFER NOW!!!!
--We spend most time to think about how to make transactions more and more smoothly. It is believed that people are basically good. In order to save the time and cost involved in replacing wrong or broken items, we announce an excellent new offer:
Now our customers only need to take a photo to show the evidence and we will immediately ship correct replacements!
-------------------------------------------
I know some of you do not face such problem, maybe i am the unlucky one. But i just want to let people out there to know this and think twice before getting from Obostore.com You can get better service in other seller
i bought two cases for my i9100 and had a crappy experience too. i bought the same case as you, plus a similar one that looks exactly like the oem samsung mesh case with soft touch paint.
the prices are great, but their communication is brutal. they would take 4-7days to respond to an email and the response would be so short that they wouldnt answer the question fully. after 3 weeks of waiting for the product and dealing with their crap customer service i did receive the correct cases and was very impressed with the quality. even saying that, i dont think that i would deal with them again
Yeah, their reply barely even a sentense, just afew word to entertain you. I surely will never recommend this site to my friends.
Bought another casing through Ebay which more reliable, they even update you on the dispatched date blah blah blah. Much detailed.
Hi,
Sadly had to say that i have also problems with OBOstore - i've ordered 2 pieces of Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 on June 17th and until today nothing arrives here...
They gave me a tracking number of Singapure Post, but all i could read out of it was, that the order was dispatched to overseas postage on June 23rd...
I'll give them another week and after than i will contact paypal for a refund of my money!
Rofor said:
Hi,
Sadly had to say that i have also problems with OBOstore - i've ordered 2 pieces of Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 on June 17th and until today nothing arrives here...
They gave me a tracking number of Singapure Post, but all i could read out of it was, that the order was dispatched to overseas postage on June 23rd...
I'll give them another week and after than i will contact paypal for a refund of my money!
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Do what I did and play hardball with them. Send them an email right now stating that it has been longer than the estimated delivery time and the items have not arrived and if they don't arrive by tomorrow you will start a refund request with PayPal. Why should you wait even longer for these morons?
They offered to resend them or give me a full refund but the items ended up arriving that same day
OBOstore.com very bad aftersell service and products
Hi,
I have juste experienced the very bad after sale service of this OBOstore site. I have bought a case for iPad 2, received it after almost 2 months and after 1 months of normal use, it begins to crack on the corners and when I have contacted the after sale service , they said that the warrenty period was finished and there was nothing to do !
I was very disappointed and decided to never buy products from them since they have bad products and bad after sell service.
Instead of buying from this ****ty site, try to buy from known brand like Belkin and other, they have long period warrenty, I saw for some cases, up to 10 years warrenty and for similar prices.
Don't buy from this site, the day you'll have problems with your product, you'll find no one to talk to and even if you find someone he will give you no solutions !
Have a good day
Tom
Skinomi has their Galaxy Nexus screen protectors and adhesive back protectors up on amazon. I ordered one last night and If it's anything like the one my mom bought for her Blackberry I'll be happy... once I get the damn thing on anyway. I'm really hoping I can get an OtterBox for it though.
How the going to a back protector for that textured back?
I voided my warranty and your nexus.
Thanks for the tip, just picked one up!
they do have a coupon out I think it is- skinomi25 thats 25% off
tnx, Skinomi is new of me, i jest order 2 units and hope that the screen quality will be fine.
Well, It still isn't here... I placed my order on the 24th and the USPS tracking website has said "electronic shipping info received" since the 31st. I have contacted the seller and am waiting to hear back.
has anyone who ordered one of these received them yet i received my tracking number a week ago and the never actually shipped
I emailed skinomi..they just received their actual stock today..
Sent from my Galaxy Nexus using xda premium
aly19 said:
I emailed skinomi..they just received their actual stock today..
Sent from my Galaxy Nexus using xda premium
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sigh I hope so...
this reminds me of when I ordered Notion Ink screen protectors. They sent people tracking numbers and everything.. then 2 weeks down the road, we all found out that they didnt even have any stock and there were delays. They didn't even bother informing their customers.
It was a disaster
Sounds like handtec. Im wondering where my skinomi is also. My window for receive date was 11/22-11/28 and i ordered around the 16 th or so. Im gonna cancel and not buy from them again. Lame.
Sent from my samsung gt i9250 which is in the wrong country.
I'm still waiting on my skinomi skin from Amazon. Ordered on the 9th and it was supposed to be delivered by the 22nd. On the 24th I emailed the seller to find out it was a pre-order item and they would get them out as soon as possible.
Perhaps they should have listed it as pre-order on the Amazon page.
SphericalPuma said:
I'm still waiting on my skinomi skin from Amazon. Ordered on the 9th and it was supposed to be delivered by the 22nd. On the 24th I emailed the seller to find out it was a pre-order item and they would get them out as soon as possible.
Perhaps they should have listed it as pre-order on the Amazon page.
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No ****. Because it wasnt listed as pre order. Ill give em til my nexus gets here to report to amazon.
Sent from my samsung gt i9250 which is in the wrong country.
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
Brandon3003 said:
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
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yea.. thats skinomi's style.. god damnit, I can't believe theyre doing this for another product launch again -_-
Just wait till you try to do a replacement with them for their lifetime warranty guarantee. I had to make a claim for my skinomi on my Motorola Xoom a while back and they asked me to fill out a form and FAX it to them along with my receipt. I asked if I could use email instead and they told me no. So they said out of kindness they would send me a replacement without me faxing them the form and proof of purchase. The replacement arrived in about 4 weeks during which I continuously asked them to update me with tracking which was never given to me. I will never again order anything from that company even though the skins are actually good quality.
konman795 said:
Just wait till you try to do a replacement with them for their lifetime warranty guarantee. I had to make a claim for my skinomi on my Motorola Xoom a while back and they asked me to fill out a form and FAX it to them along with my receipt. I asked if I could use email instead and they told me no. So they said out of kindness they would send me a replacement without me faxing them the form and proof of purchase. The replacement arrived in about 4 weeks during which I continuously asked them to update me with tracking which was never given to me. I will never again order anything from that company even though the skins are actually good quality.
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damn
well, I emailed them the other day... still no response, here's hoping for something good...
In the meantime, I went ahead and ordered ZAGG :S
Brandon3003 said:
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
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"Your package is currently not eligible for Text Trace. Only Amazon fulfilled packages are currently eligible." this?
JohnnyTrue said:
"Your package is currently not eligible for Text Trace. Only Amazon fulfilled packages are currently eligible." this?
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Nope, this: "We're sorry. We are unable to retrieve tracking information for this shipment at this time."
The tracking number basically doesn't exist.
Just got this email back from Skinomi, I thought I would share...
according to them, they actually shipped my skin. last time I confronted them about this kind of situation (with the NotionInk protectors), they readily admitted they didn't ship it or had any in stock. So, I have no reason not to believe them...... I hope?
Hello,
Please be assured we do have this item in stock and your item is well on its way. We must advise though that it normally it may take about 1-2 weeks from the time your package ships for international items to arrive. Unfortunately it usually is not possible to track international items. However 99% of the time our international customers receive their packages during that 1-2 week. Usually most orders actually arrive sooner.
Please check with your local customs/post office for any information about your package. Your tracking ID is your customs ID. If you do not receive your package within 2 and a half weeks please let us know
Thank you
****Expect possible shipping delays due to the holiday season right around the corner. We apperciate your patience and understanding, and wish you very happy holidays!****
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I ordered mine from their website, said was shipped on the 26th. Four days later, never got the package (I live an hour away from their warehouse). Contacted them, they said 'lost in shipment with USPS' and they'll ship another one, hopefully its true :/
So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
Can i ax you to get off his nuts?
Sent from my samsung gt i9250 using powers of the unicorn.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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LMao... common , really? ill make sure to check my grammer when i post..LMAO
rashad1 said:
can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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lollllllll
To answer your question about my purchasing experience, it has been good so far. I placed an order with Handtec last Wednesday. If it wasn't for the volume bug I would have received it by Friday. I should have it Tuesday morning at the soonest.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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It's a pet peeve of mines too!
I also ordered "mines" from Negri. It's arriving Wednesday. The experience dealing with them was great so far. Knowing what's in the box (unless I don't get a figure ) is even better! Recommended as well.
Sent from my Nexus S using Tapatalk
The only difficulty was deciding whether or not I should purchase one, since I owned both the N1 and Galaxy S I thought it would be rude not to go for the GNex.
Once I'd decided, it was a matter of popping down the high street during my lunch break to grab one. I was in and out within 5 minutes, so all in all MINES was a rather pleasant experience.
BiGMERF said:
So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
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Wait wait wait wait wait wait ... You got a gift bag with your nexus O.O!!
Does every retailer do this or is that just Negri ... omg I want to cancel my Handtec order now and order from those ppl...
On that note: Does anyone know how long it takes Google Checkout to refund your money? (Last time I use that stupid method) .. they took off the money the second I ordered my Nexus, I was under the impression you're not supposed to be charged until your order is shipped out >.>
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
Sent from my Galaxy Nexus using xda premium
Mixed bag but then I expect no less from Expansys. Phone is here, I'm at work, delivered on time, no issues. I've got a billing issue that I've sent 3 emails in five days, holiday excluded, and no reply.
This fits squarely with my past dealings with Expansys: Product delivered on time as described with crappy customer service.
Got mine from local Phones4U store day after official launch. Went in when it opened to find out they put the sim free price up overnight by £80 to £629 . Didn't buy it.
Phoned head office to complain. They confirmed price increase. I told them about an official phones4u tweet sent earlier in the day that the price would be £549 so they arranged £100 off from local store. Went back and picked it up for £529. Next day, the price went back down to £549.
Bunch of jokers. Only bought from there as didn't want to wait a week for my pre order from clove.
Sent from my Galaxy Nexus using xda premium
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
case0 said:
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
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Lol even with all your delays and everything, you still got your Nexi a week earlier than the rest of us who ordered from Handtec / fml).
Least you said you like the phone, the other dude above u just complained that the service sucked :/ lol
ericshmerick said:
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
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That fits my situation as well.
On time, as described.. haven't needed customer service yet.. hopefully won't need it.
Ordered through Negri, cancelled it because Expansys assured me Friday delivery was a go.
btw do we get some sort of warrenty ("we" = USA ppl) ?
Dmw017 said:
btw do we get some sort of warrenty ("we" = USA ppl) ?
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Through Expansys-USA, yes. You have to send the phone to them and in-turn they send to the UK for repair. Never had to go that route, but I image it's a long process...
Better than nothing though.
Ugh, it's been a huge fiasco, and I still don't have a phone!
Originally, I ordered last Friday (8 days ago) on Expansys USA for $750. On Saturday (seven days ago), I noticed that handtec would ship to the USA from the UK, it would come out to $50 cheaper, and it looked like it would get here first (at the time handtec seemed very proactive and confident they would ship my order ASAP).
On Saturday I sent a cancellation email to expansys, ordered from handtec, and waited. When Monday came, expansys cancelled my order no problem, and handtec needed all sorts of information (my passport + utility bill) to confirm my address, so my order didn't even get fully processed until Tuesday thanks to time zone differences.
Finally, Tuesday rolled around and they announced they were going to stop shipping because of the bug - I emailed them immediately and asked they send it anyway, they gave me the 24-48hrs BS, and eventually gave me Monday. Bullsh*t.
In the end, if I had kept my Expansys order, I probably would have my GN by now, and I wouldn't be hoping a UK company gets stock they claimed they would have a week ago. At least they upgraded to expedited shipping. .
I ordered the IceView case directly from the HTC web site along with my phone. Both items were listed on the order. I received my phone on Friday but the case was not included.
I talked to HTC customer service and they didn't know much. They said they do not have any IceView cases and they don't know when they will be getting them. I tried to speak with a manager but didn't really get anywhere (a "manager" called me back but I think it was just a normal rep pretending). Nobody was able to offer a solution and nobody could offer me any compensation. I tried a message on twitter but that also got no reply. The "manager" is supposed to call me back on Monday but I'm not holding out much hope.
Anyone else in the same boat? Has anyone been able to get more info about when the cases will be shipping?
I ordered my case on May 2, no email or tracking number as of yet. I sent them an email regarding the case with no reply yet.
It seems nobody knows when the case is coming out, including retailers, as places like Amazon UK haven't set even an estimated release date yet.
Amazon were supposed to deliver mine on 4 may but then notified me that they haven't foundb any stock yet.
Not Amazon's fault of course
Strangely it's still listed as "in stock" on the htc store.
arsnlfan said:
Strangely it's still listed as "in stock" on the htc store.
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Yes so are USB c cables (u like the 3.0.charger). I just gave up and cancelled my order after a week of waiting for an in-stock item to ship.
Just wait until other vendors have the cases etc because at this point I can't even imagine having to rma something.
Sent from my HTC6545LVW using Tapatalk
I'm gonna have to order a cheapo case from Handheld Items until this Ice View arrives, I am freaking out about dropping this damned thing!
No way will I spend $50 on this case (I have been testing a device which was supplied with the case.) It's not quite as nice as the Dotview Ice cases were (although it is also not as prone to tearing at the seam....although my test case *has* torn at the seam). I'll wait until I can grab one <$20....but mostly will continue to keep my 10 in a clear TPU case, like the Fosmon or the Spigen.
Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).
FreydNot said:
Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).
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Nope, no cases at TMo in a week: "Redemption req’d by 6/20/16 at htc10offer.htcpromotions.com. Limit 1/customer; 2/household; allow 10 weeks."
Still a chance it is our free item haha
Sent from my HTC 10 using Tapatalk
for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/
So where are these bad boys?
methodz said:
So where are these bad boys?
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T-Mobile had a deal for a free Ice Case and a free second quick charger if you purchased on launch day or day 2...they didn't say that I wouldn't get these free extras in store and I had to fill out some online form before 5/20 (it launched on 5/18 for T-Mobile) after I finished, they said it could take like 8 weeks but SHOULD be about a month. They waited to tell me that part until after I initialled the last page!
My ice view is coming from the US. Sick of the stock issues and found a seller not charging 100's for the damned thing lolol
I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.
halfrican.ak said:
I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.
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That's quite a shame considering their dot view was amazing and worked flawlessly. Perhaps it was defective?
Sent from my HTC6545LVW using Tapatalk
Mine will be here tomorrow apparently (kudos to the eBay vendor if it does! Three days is super last from the US to UK ). I will let people know my initial findings.
I just preordered from HTC for 29.95. They're having a Memorial Day Sale (40% off).
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
4onu said:
for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/
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I ordered mine through Verizon in the US and just registered my 10 on the poland htc site. They said after verification of my IMEI, they're going to send my Ice view after the 1st of June. Who knows if it will work since I'm in the US.