Develop Bugs

Worth it to return the phone?

I have the black blotches, a dead red pixel, and the vertical lines (which, btw, were somewhat present on the "good" screen of my MT4G)
But I have no problems with the battery.. no random reboots, great speaker quality (both media playback and phone calls) and the phone flies.
I definitely WANT to return it and get a "good" screen.. but I'm hesitant because I'm thinking I may end up with a phone that has some other issue, like the reboots/battery/overheating or any number of other unknown issues..
I do feel I should have a flawless screen if I'm paying hundreds of dollars for a phone.. I mean the whole point of the SG2 is the screen really, that's they key marketing point they are pushing on it, and that's really what initially drew me to it.
It's aggravating when I'm trying to watch something in the dark and I can see these black blobs and lines...
but I'm also happy with the phone's performance.. tough decision
What would/did you do?

Return it
Sent from my SGH-T989 using XDA App

every phone will have issues but its your right to have a working model so return it til your satisfied.

ingenious247 said:
I have the black blotches, a dead red pixel, and the vertical lines (which, btw, were somewhat present on the "good" screen of my MT4G)
But I have no problems with the battery.. no random reboots, great speaker quality (both media playback and phone calls) and the phone flies.
I definitely WANT to return it and get a "good" screen.. but I'm hesitant because I'm thinking I may end up with a phone that has some other issue, like the reboots/battery/overheating or any number of other unknown issues..
I do feel I should have a flawless screen if I'm paying hundreds of dollars for a phone.. I mean the whole point of the SG2 is the screen really, that's they key marketing point they are pushing on it, and that's really what initially drew me to it.
It's aggravating when I'm trying to watch something in the dark and I can see these black blobs and lines...
but I'm also happy with the phone's performance.. tough decision
What would/did you do?
Click to expand...
Click to collapse
I would return the phone, but return it after Samsung brings in some new batches. You might turn it in and waste your time and get another with the same problem.
Sent from my SGH-T989 using xda premium

Really? This is a question? If the water pump leaks on your car every 2 weeks after replacement are you gonna not return it under lemon law because it has a kick ass stereo?
Sent from my SGH-T989 using XDA App

If I were you, I would go ahead and exchange. You have too many issues to not and keep the phone and regret it later. I had a small situation of the right side of my screen not being flushed with the casing and I decided to just keep it. The other issues I have seen on the forum make me worried that if I exchange I will end up with a bunch of other issues that I don't want. The one that gets me the most is the vertical lines and the 100% battery bug. None of these issues are on my phone and I want to keep it that way.
I also saw someone mention the issue with the ground on the charger. I saw this first hand at the t-mobile store. The phone was doing phantom presses and I wasn't even touching the phone. I asked the rep about it and of course she had no clue. I unplugged the charger and everything was fine.
It's always a risk to exchange with any type of phone.

Well my suggestion would be to exchange it.
I got mine on the release day. All looked good and i was back home. I made a call and realized that i'm getting this low buzz noise on call when the other person speaking. tried couple of diffrent calls, checked on IVR's but it was constantly there. Went to T-mobile store next day, showed it to the rep, he opened the phone and pushed the SIM card in and said it is because the SIM was not properly inserted. I called and it was not there (coz there was music going on in the store so did not felt it) but before leaving i though i'll give it a try again and called the T-Mobile care number. Bingo...as soon as the IVR started the buzzing was there...showed it to the rep, he talked to the store supervisor and she also listened and immediately replaced my phone. Checked the other one...and no buzzing sound at all with the volume all the way to up. So go ahead and replace it before u run out of time.

I'm on my second SGS2. Exchanged the first one because of the lines. This one has the lines, but not as bad, but it has had a couple of reboots. Went to exchange for a third and was told no by the store manager. She told me that she can't keep doing exchanges because it costs her store money. Not my problem, I told her. I paid full price for the phone, I want one that is as close to perfect as I can get and since I'm in my 14 days, I'm allowed to exchange because my device is defective. She still told me no and said that exchanges are at the stores discretion and she said I can't get another exchange. I will be filing a complaint with T-Mobile about this.
Sent from my SGH-T989 using xda premium

scmurphy13 said:
I'm on my second SGS2. Exchanged the first one because of the lines. This one has the lines, but not as bad, but it has had a couple of reboots. Went to exchange for a third and was told no by the store manager. She told me that she can't keep doing exchanges because it costs her store money. Not my problem, I told her. I paid full price for the phone, I want one that is as close to perfect as I can get and since I'm in my 14 days, I'm allowed to exchange because my device is defective. She still told me no and said that exchanges are at the stores discretion and she said I can't get another exchange. I will be filing a complaint with T-Mobile about this.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
You can then ask for a refund.
After you get your money back, buy another one.
It's law my friend. They cannot refuse a refund within the remorse period.

ingenious247 said:
You can then ask for a refund.
After you get your money back, buy another one.
It's law my friend. They cannot refuse a refund within the remorse period.
Click to expand...
Click to collapse
That's probably what I'll do. I paid cash so hopefully I'll get cash back.
Sent from my SGH-T989 using xda premium

tackleberry said:
Really? This is a question? If the water pump leaks on your car every 2 weeks after replacement are you gonna not return it under lemon law because it has a kick ass stereo?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Yes, this is a legitimate question, and your analogy is far off. Let me help you.
If every car out there typically has some set of known problems (like every cell phone pretty much does, from HTC to Samsung to LG, etc) then a leaky water pump might not be that bad if say, many of the other vehicles have a bad engine or are known for random blowouts while on the freeway.
Then all of the sudden that leaky water pump doesn't seem so bad.. especially when you HAVE to have a car (phone), so it's not like you can just say "effit, I'm not buying any of them until they get it right"
So then the only option you have is to decide which flaws you're willing to live with, or keep returning it until they actually refuse to do business with you. And yes, that does happen...

Just exchanged mine in-store. New one has a MUCH better screen.. barely noticeable verticals and no black blotches or dead pixels..
Now I just have to make sure EVERYTHING else works right... headphone jack, camera, Bluetooth, Wifi, Data, etc...
I think this one's going to be a keeper though. Seems pretty solid so far.

Just exchanged mine today same manufacture date 9/28/2011, this one is far better barely noticeable vertical lines and definitely no blotches on the screen!

Lucky you guys... My first one had the vertical lines so I traded it in and the second one is much worse : (. I've noticed that it also has the random reboot issue too. It was a 9/28/11 batch.

My first one had very noticeable vertical lines. My second one has them but not nearly as bad. But, the new one does have a white spot in the screen and there are words somehow etched on the inside of the screen, almost like they are burned in. So just weigh the pros and cons of swapping, you could end up with something worse.
Sent from my SGH-T989 using XDA App

I'd totally return it or exchange it if it had blobs. I've seen them 1st hand on 1 of the 6 I've tested. You do need to realize that these screens all have the lines to and extent. So just get one you can live with without the blobs and move on. I'm super picky but have realized that there's no escaping the lines.
1/6 didn't have that many lines and it ended up getting a stuck red pixel, so I just exchanged till I found one that had the lines evenly spread and not just bunched up in one corner.
Also, with testing 6 of them, I also noticed that some of them would display heavy lines with a certain wallpaper while others wouldn't. Yet the others would display heavy lines with a different wallpaper while the others wouldn't. Trust me, I fully tried all I could to get a perfect one and that's the reason I tried 6 and did different wallpapers.
The blobs aren't as common as the lines and you'll more than likely get a blob free one with the exchange.
Good luck and sorry for the lenghty post.
Side note: Here's the best wallpaper I've found to check for lines and blobs. Something about the color combo of this wall makes the stick out.
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tackleberry said:
Really? This is a question? If the water pump leaks on your car every 2 weeks after replacement are you gonna not return it under lemon law because it has a kick ass stereo?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Muahahahaha......I love the old skewl XDAr's !!!
Was a just a spectator since the G1 days and finally joined when I could contribute
---------- Post added at 01:28 AM ---------- Previous post was at 01:25 AM ----------
The_Biz said:
I'd totally return it or exchange it if it had blobs. I've seen them 1st hand on 1 of the 6 I've tested. You do need to realize that these screens all have the lines to and extent. So just get one you can live with without the blobs and move on. I'm super picky but have realized that there's no escaping the lines.
1/6 didn't have that many lines and it ended up getting a stuck red pixel, so I just exchanged till I found one that had the lines evenly spread and not just bunched up in one corner.
Also, with testing 6 of them, I also noticed that some of them would display heavy lines with a certain wallpaper while others wouldn't. Yet the others would display heavy lines with a different wallpaper while the others wouldn't. Trust me, I fully tried all I could to get a perfect one and that's the reason I tried 6 and did different wallpapers.
The blobs aren't as common as the lines and you'll more than likely get a blob free one with the exchange.
Good luck and sorry for the lenghty post.
Side note: Here's the best wallpaper I've found to check for lines and blobs. Something about the color combo of this wall makes the stick out.
Click to expand...
Click to collapse
Thanks for the short response
The image looks like the logo from my friends record label

(camera issues) Just returned my Galaxy Nexus for a full refund

Hi guys
I just returned my Galaxy Nexus to Phones4u and got a full refund (was purchased sim free). Very sorry but I didn't get the chance to take pics to show you people.
Basically the rear camera was not aligned correctly and was not centered. I called customer services who gave me a ref number to go and exchange it - however once in store they opened up 8 sealed Galaxy Nexus boxes and all the devices had similar issues. They promptly offered me a full refund and said I should wait for the 2nd batch of the smartphone to ship.
Any ideas when or how long it usually takes for the 2nd batches to get released??? I love this phone.. I miss it so much already

MrYuzhai said:
Hi guys
I just returned my Galaxy Nexus to Phones4u and got a full refund (was purchased sim free). Very sorry but I didn't get the chance to take pics to show you people.
Basically the rear camera was not aligned correctly and was not centered. I called customer services who gave me a ref number to go and exchange it - however once in store they opened up 8 sealed Galaxy Nexus boxes and all the devices had similar issues. They promptly offered me a full refund and said I should wait for the 2nd batch of the smartphone to ship.
Any ideas when or how long it usually takes for the 2nd batches to get released??? I love this phone.. I miss it so much already
Click to expand...
Click to collapse
Monday or Tuesday.

MrYuzhai said:
Hi guys
I just returned my Galaxy Nexus to Phones4u and got a full refund (was purchased sim free). Very sorry but I didn't get the chance to take pics to show you people.
Basically the rear camera was not aligned correctly and was not centered. I called customer services who gave me a ref number to go and exchange it - however once in store they opened up 8 sealed Galaxy Nexus boxes and all the devices had similar issues. They promptly offered me a full refund and said I should wait for the 2nd batch of the smartphone to ship.
Any ideas when or how long it usually takes for the 2nd batches to get released??? I love this phone.. I miss it so much already
Click to expand...
Click to collapse
did you do a search on that here before posting I thought someone mentioned something like that,
must of been another phone I was thinking of where the lens wasn't on spot and off centered

KiNG OMaR said:
Monday or Tuesday.
Click to expand...
Click to collapse
Seriously? Man thats so awesome! Gonna try my luck again! I was surprised that the issue affected all the other phones they showed me! Hope the 2nd batch will have rectified the issue!

justabrake said:
did you do a search on that here before posting I thought someone mentioned something like that,
must of been another phone I was thinking of where the lens wasn't on spot and off centered
Click to expand...
Click to collapse
I did look through the Galaxy Nexus posts - I do know it's an issue sometimes which sometimes happens.. I suppose its referred to as a manufacturing anomaly. I had the issue with my Desire HD when I got that at launch.. It just stings a lot more when it happens to a device you've purchased sim-free

What do you mean by "it's not centered"?
Is the lens just not looking straight ahead? So if you tilt the phone a bit, it'll give you the right image?
Or is it more severe, like part of the image is eclipsed by the lens housing, so you always get a black border?

This happened on my GS2 purchase. I returned that unit as well.

Chirality said:
What do you mean by "it's not centered"?
Is the lens just not looking straight ahead? So if you tilt the phone a bit, it'll give you the right image?
Or is it more severe, like part of the image is eclipsed by the lens housing, so you always get a black border?
Click to expand...
Click to collapse
+ 1
How do you mean it was not centered?
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.

Chirality said:
What do you mean by "it's not centered"?
Is the lens just not looking straight ahead? So if you tilt the phone a bit, it'll give you the right image?
Or is it more severe, like part of the image is eclipsed by the lens housing, so you always get a black border?
Click to expand...
Click to collapse
geko95gek said:
+ 1
How do you mean it was not centered?
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.
Click to expand...
Click to collapse
sorry for the late reply its like almost 5:30am here lol.. (my sleeping pattern is soooo pwned)
ok not centered - the lens and the black border around the lens should be centered. although the outer black circle is not eclipsing the lens itself - it can affect the amount of light the sensor picks up. the pics and video i was taking were great however, if its a new device that you've paid £530 for - you shouldn't accept to be happy with what shouldn't be there in the 1st place.
guys - this IS a manufacturing anomaly. check your phones, if any issues try to get a replacement ASAP.

MrYuzhai said:
sorry for the late reply its like almost 5:30am here lol.. (my sleeping pattern is soooo pwned)
ok not centered - the lens and the black border around the lens should be centered. although the outer black circle is not eclipsing the lens itself - it can affect the amount of light the sensor picks up. the pics and video i was taking were great however, if its a new device that you've paid £530 for - you shouldn't accept to be happy with what shouldn't be there in the 1st place.
guys - this IS a manufacturing anomaly. check your phones, if any issues try to get a replacement ASAP.
Click to expand...
Click to collapse
Lol, it's 5:40am here now mate so don't worry.
I think I know what you mean though mate, the outer black circle wasn't centered on the plastic which shields the lens right?
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.

geko95gek said:
Lol, it's 5:40 here now mate so don't worry.
I think I know what you mean though mate, the outer black circle wasn't centered on the plastic which shields the lens right?
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.
Click to expand...
Click to collapse
The outer black circle was perfect! It was the lens itself which wasn't centered! It was drooping down to the right at say a 45 degree angle! Really sorry I didn't take any pics of this, would've been so much easier to just show you!

MrYuzhai said:
The outer black circle was perfect! It was the lens itself which wasn't centered! It was drooping down to the right at say a 45 degree angle! Really sorry I didn't take any pics of this, would've been so much easier to just show you!
Click to expand...
Click to collapse
Yes that would have been very interesting to see.
Anyone else that has this kind of manufacturer defect should definitely post some pics.
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.

geko95gek said:
Yes that would have been very interesting to see.
Anyone else that has this kind of manufacturer defect should definitely post some pics.
Communicated from a Galaxy far far away via an XDA premium quality neurotransmitter.
Click to expand...
Click to collapse
I've actually had the same issue when the Desire HD came out! It took me 2 or 3 exchanges to get the perfect handset!
I understand it may not bother some people.. However if you have paid for something you want it to be as it should.. £530 for a sim free device - its not peanuts!
If you or any of your friends / family have purchased this (or any other) device I would strongly urge you to let them know - I only noticed it after a few days.. Lol!

MrYuzhai said:
The outer black circle was perfect! It was the lens itself which wasn't centered! It was drooping down to the right at say a 45 degree angle! Really sorry I didn't take any pics of this, would've been so much easier to just show you!
Click to expand...
Click to collapse
Is this image showing what you are talking about? Basically the lens circle and the silver circle around the lens are not concentric? Or is it an actual rotation of the lens?
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Ah, just looked at mine. It too is off centre!

johnboywilson said:
Ah, just looked at mine. It too is off centre!
Click to expand...
Click to collapse
Are you sure? I thought mine was too, it looked as though the lens was off center but it turns out the room lighting was casting a shadow which made it appear that way, I turned myself round 90 degrees and the lens looks perfectly centred. *phew*

Chirality said:
Is this image showing what you are talking about? Basically the lens circle and the silver circle around the lens are not concentric? Or is it an actual rotation of the lens?
Click to expand...
Click to collapse
That is one sexy phone. Sorry if this was off topic. I just felt like I had to say that.

Chirality said:
Is this image showing what you are talking about? Basically the lens circle and the silver circle around the lens are not concentric? Or is it an actual rotation of the lens?
Click to expand...
Click to collapse
I think I've got it with mine but it doesn't affect the photos I take. They look pretty decent. The question is... will they look even better with the lens centered properly?
I'll try to take a picture of it but don't have anything with me at the moment.
Sent from my Galaxy Nexus using xda premium

L60N said:
johnboywilson said:
Ah, just looked at mine. It too is off centre!
Click to expand...
Click to collapse
Are you sure? I thought mine was too, it looked as though the lens was off center but it turns out the room lighting was casting a shadow which made it appear that way, I turned myself round 90 degrees and the lens looks perfectly centred. *phew*
Click to expand...
Click to collapse
I think a lot of people are going to look at their phones in bad lighting conditions and go "OMG MINE ISN'T CENTRED TOO!" when in actual fact the phone is just fine.
Under 'average' lighting conditions, mine too looks like it is off-centre. However, when shining a torch directly at the lens assembly it becomes clear that my handset is just fine and isn't suffering from this particular defect.
Not to say that the OP hasn't had this issue. I'm just saying, along with L60N - make sure you thoroughly check before you assume that you have the problem. It could just be the lighting conditions.

Just took a macro shot of my camera to maybe dshed some light on this topic.
To the naked eye it does look like part of the lens is hidden but under closer inspection (from the camera picture) its perfectly within limits.
Now maybe its not reight in the center but I dont think its that much of an issue to warrant a replacement.
If this wasnt what the OP was reffering to then I apologise lol
Mark.

I just dropped my One X for the first time

And this was the result
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As you might imagine I'm not very happy about this. Granted it's my fault for dropping it on tarmac, but it seems a bit much that the display shatters the first time I do. I loved the build quality of my HTC Incredible S. I've dropped that thing so many times on all kinds of surfaces and the screen is as flawless as the day I got it. In fact I might switch back to that until I figure out what to get to replace the One X.
I don't know what to do now. There are so few Android phones worth buying, and I thought the One X was one of them. I'd love to get the One S, but my eyes hate PenTile screens. I hope this PenTile fad goes away soon.

sorry to hear that. I will be even more careful with my HOX!
Does HTC offer any replacement service?

And I flipped when I woke up to my One X wedged between the bed and the wall. That's terrible.

crislevin said:
sorry to hear that. I will be even more careful with my HOX!
Does HTC offer any replacement service?
Click to expand...
Click to collapse
I'm happy if I can be a warning beacon for others I doubt there's any replacement service considering it was my fault. I'd happily pay to have it repaired, but I don't think that's offered. Nothing I can find anyway.

I also dropped my one x, two tines on tarmac and it's still intact. Thats not what i can say for my old desire z (by the way it still works).
Sorry for you.
Sent from my HTC One X using xda app-developers app

ionut.micu said:
I also dropped my one x, two tines on tarmac and it's still intact. Thats not what i can say for my old desire z (by the way it still works).
View attachment 1365473
Sorry for you.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dropped mine for the first time and screen totally smashed as well I dropped Samsung Galaxy S2 a few times and just got some minor dents, screen was always okay

Ouch! I'm sorry to see I'm not the only one...
I'm just disappointed. I was praising the build quality of this phone because it felt SO good in my hand. It just felt solid. Adding insult to injury, my phone is only two or three weeks old. Shortest-lived phone I've ever had. Worst of all I have no idea what to replace it with. For the myriad Android options out there, there's not a lot worth buying. Maybe the LG Optimus G, but that's months away...

The build quality is great. Let's not forget that a screen will remain a screen, the part which is most probably the most easy to destroy
Sent from my HTC One X using xda app-developers app

mroach said:
And this was the result
As you might imagine I'm not very happy about this. Granted it's my fault for dropping it on tarmac, but it seems a bit much that the display shatters the first time I do. I loved the build quality of my HTC Incredible S. I've dropped that thing so many times on all kinds of surfaces and the screen is as flawless as the day I got it. In fact I might switch back to that until I figure out what to get to replace the One X.
I don't know what to do now. There are so few Android phones worth buying, and I thought the One X was one of them. I'd love to get the One S, but my eyes hate PenTile screens. I hope this PenTile fad goes away soon.
Click to expand...
Click to collapse
Strange I dropped my phone hundreds of time and it is still perfect It even fell when I was running on tapis roulant several times.
Sent from my HTC One X using xda app-developers app

The only reason I use screen protector is to prevent from happening like this. At least I feel better with it, and I don't care about scratches at all.
HTC service will fix your screen, but it will cost you a lot.
Sent from my HTC One X

Do not want to be mean, but after all its just a glass right? Every single phone when dropped face on ( I assume u so ) will get the same results... Good luck with u finding replacement of the glass =)

Sorry about that, bro. I'm totallywith you on the incredible s, the thing was a scratchless legend, while the one x is pretty fragile in comparison.....
Sent from my HTC One X

I`m sorry.
I`ve dropped my phone at least 10 times (on asphalt) and the only thing i have after all is two scratches on the polycarbonat. It obiviously depends on angle of the impact
But hey, look how many iphones with broken screens are on ebay

I am terribly sorry for your loss.
I am not sure if you can only replace the digitizer part (the glass only) or you will need to replace it with screen LCD (as in one unite).
But, you can now open yours and figure it out.
Here are couple of links from e-bay, that's I hope it's useful:
1- www.ebay.com/itm/Replacement-LCD-DI...185?pt=LH_DefaultDomain_0&hash=item4169600af9
2-http://www.ebay.com/itm/Touch-Screen-Replacement-Glass-Digitizer-For-HTC-S720e-One-X-Repair-Tool-shipp-/280940775817?pt=US_Replacement_Parts_Tools&hash=item4169600989
Good luck & sorry again for your loss.

Yeah I suppose I can't have such high hopes for a screen that is so big, and it is still sort of glass. And it does seem to depend on the angle of dropping. Oh well, lesson learned. I decided to just get another One X so I can do a Nandroid restore and not have to bother with setup all over again. I'll try to be a lot more careful with my new one...

stephen2282 said:
Do not want to be mean, but after all its just a glass right? Every single phone when dropped face on ( I assume u so ) will get the same results... Good luck with u finding replacement of the glass =)
Click to expand...
Click to collapse
There was a guy who dropped his phone from the 2nd flood, 3rd (i think) for USA and it hit on the bottom corner it damaged the poly but the glass was untouched.
@vorticalbox tweet me

neuTrue said:
I am terribly sorry for your loss.
I am not sure if you can only replace the digitizer part (the glass only) or you will need to replace it with screen LCD (as in one unite).
But, you can now open yours and figure it out.
Here are couple of links from e-bay, that's I hope it's useful:
1- www.ebay.com/itm/Replacement-LCD-DI...185?pt=LH_DefaultDomain_0&hash=item4169600af9
2-http://www.ebay.com/itm/Touch-Screen-Replacement-Glass-Digitizer-For-HTC-S720e-One-X-Repair-Tool-shipp-/280940775817?pt=US_Replacement_Parts_Tools&hash=item4169600989
Good luck & sorry again for your loss.
Click to expand...
Click to collapse
Thank you for your condolences The problem is that my LCD is also damaged. It's not cracked, but it has serious discolouration in some areas where the impact was harsh. I tried doing a screen replacement on my Nexus One a while back and now that phone is in about 20 pieces in a zip-lock bag I do not have the touch for these kinds of home repairs. I'll see if I can find a place that does repairs though. I'd pay someone to do it for me. Thanks for the tip!

depends where you are as in the uk htc will fix it for around 150 quid which is still cheaper than £400 to replace it with a new one

I dropped mine a week ago and it was about as bad as your maybe a bit worse and i only dropped it from waist height. The ironic thing was that i have a htc otterbox case the full $50 dollar one and i took it off the night before so i could plug my 6.5mm plug with 3.5mm adapter into the headphone jack. The next day i couldn't be bothered putting it back on as i just had to duck out real quick and didnt think much of it. Wrong choice as it cost me $150 dollars to replace screen here in australia. As others have mentioned you can buy screen replacement parts for very cheap but im not sure of the quality etc and i couldn't be bothered learning how to pull the phone apart even from youtube videos. If you have the time an patience it might be the way to go though.
So lesson learned is buy a case, dont skimp on a cheap one and then leave it on forever!

strikerdj2011 said:
depends where you are as in the uk htc will fix it for around 150 quid which is still cheaper than £400 to replace it with a new one
Click to expand...
Click to collapse
I'm in Sweden so it probably costs a fortune here if it's even possible. Maybe I can ship it to the UK, or get it done when I'm in the US. Since I'm going there in a week, I ordered one from HK to be delivered there. Much cheaper that way. Only £310 including shipping

Warranty lol...

So drop my note 3 from about one foot off the ground... lands solid face down... no case or screen protector... cracks the screen almost from corner to corner. Took out the warranty for once... happy I did that. So paid 175 and yay phone next day... no... not quite... 2 days later no updates. Call and the note 3 is on backorder and should have one in a week. I heard the note 3 was fragile.... but really? This is more of just a sharing of my experience than anything but I just hope they take it without caring that the knox flag is tripped.

Face down is the worst way any phone can land, regardless of distance. It's not really much of a relative barometer of durability. Insurance shouldn't care that the Knox flag is tripped, assuming you actually mean insurance.

rans0m00 said:
So drop my note 3 from about one foot off the ground... lands solid face down... no case or screen protector... cracks the screen almost from corner to corner. Took out the warranty for once... happy I did that. So paid 175 and yay phone next day... no... not quite... 2 days later no updates. Call and the note 3 is on backorder and should have one in a week. I heard the note 3 was fragile.... but really? This is more of just a sharing of my experience than anything but I just hope they take it without caring that the knox flag is tripped.
Click to expand...
Click to collapse
I've heard these issues with both the Note 3 and the GS4. Was worried about getting both of them. My wife has GS4, of course you know what i have. I Have a N3 Flip cover, and have dropped it. Funny enough the flip cover always manages to open on the way down. I have a dent in the metal frame, and have dropped it hard enough that the flip cover came off and the battery popped out, but no damage to the screen. But i do have the invisi shield on it, so maybe that is the difference.

kgbeezr1 said:
Face down is the worst way any phone can land, regardless of distance. It's not really much of a relative barometer of durability. Insurance shouldn't care that the Knox flag is tripped, assuming you actually mean insurance.
Click to expand...
Click to collapse
dragonstalker said:
I've heard these issues with both the Note 3 and the GS4. Was worried about getting both of them. My wife has GS4, of course you know what i have. I Have a N3 Flip cover, and have dropped it. Funny enough the flip cover always manages to open on the way down. I have a dent in the metal frame, and have dropped it hard enough that the flip cover came off and the battery popped out, but no damage to the screen. But i do have the invisi shield on it, so maybe that is the difference.
Click to expand...
Click to collapse
Whatever insurance I pay for with the jump thing. Really wasn't so big on the idea since I sell my devices... and just buy new ones... but I was like whatever this is knew Ill give it a shot and see what I think.
The face down drop was just payback for me trying to ride my kids big wheel racer thing (like a tricycle with the front tire being very large). Girlfriend was following behind me and I didn't even stop to get my phone(possibly ran over it) and just yelled back joking "how bad is it?" thinking at worst it would be a screen scratch... She then shows me when we get to the car and I was like... well that sucks.. thought was its already broken so no point in getting upset now... especially since I was the one that broke it.
I have dropped it one other time and it hit the corner(dented the plastic a little) where this crack continued to... so just guessing I weakened the glass and the just the face down flop was enough to finish it off.

rans0m00 said:
Whatever insurance I pay for with the jump thing. Really wasn't so big on the idea since I sell my devices... and just buy new ones... but I was like whatever this is knew Ill give it a shot and see what I think.
The face down drop was just payback for me trying to ride my kids big wheel racer thing (like a tricycle with the front tire being very large). Girlfriend was following behind me and I didn't even stop to get my phone(possibly ran over it) and just yelled back joking "how bad is it?" thinking at worst it would be a screen scratch... She then shows me when we get to the car and I was like... well that sucks.. thought was its already broken so no point in getting upset now... especially since I was the one that broke it.
I have dropped it one other time and it hit the corner(dented the plastic a little) where this crack continued to... so just guessing I weakened the glass and the just the face down flop was enough to finish it off.
Click to expand...
Click to collapse
There was another guy here ordering a brand new note 3 and he said it was on back order. Looks like you are probably getting a brand new unit then?
Sorry about the dropping, I always want to go without case as I like the feel of the phone naked, but know for a fact I will drop it without a case LOL Even though I have not yet dropped mine since it was released october 3rd.

Try not to drop your phone lol.
But really after the s2 the s line has gotten crap and break easy from drops.
I my friend has drop so many phones it's not even funny.
He said the s2 last the longest. Drop and no cracks. Power button pop off lol.
His s3 broke and the battery back rubs a hold in it from normal use.
His girl had a s4 and it shatter from falling.
But again all no cases or screen protectors.
I do my best to not drop a phone because now a days there build like eggs.
I remember in the old days you could throw a phone at someone, knock them out then pick it up and call someone lol.

Limeybastard said:
There was another guy here ordering a brand new note 3 and he said it was on back order. Looks like you are probably getting a brand new unit then?
Sorry about the dropping, I always want to go without case as I like the feel of the phone naked, but know for a fact I will drop it without a case LOL Even though I have not yet dropped mine since it was released october 3rd.
Click to expand...
Click to collapse
I hope its a new Note3. Ill take a refurb but still prefer new.
xile6 said:
Try not to drop your phone lol.
But really after the s2 the s line has gotten crap and break easy from drops.
I my friend has drop so many phones it's not even funny.
He said the s2 last the longest. Drop and no cracks. Power button pop off lol.
His s3 broke and the battery back rubs a hold in it from normal use.
His girl had a s4 and it shatter from falling.
But again all no cases or screen protectors.
I do my best to not drop a phone because now a days there build like eggs.
I remember in the old days you could throw a phone at someone, knock them out then pick it up and call someone lol.
Click to expand...
Click to collapse
Well after such a good experience with the Note2 I decided to try case free... that has now stopped. Have a case and screen protector ready for the new one.
After the quick break on this one I am probably going to be selling the replacement one.... unsure if it will be replaced with a s5 or sony z1s. Thats a topic for another day and a lot more research.

Wait for Sony z2s with massive screen phablet love.
Sent from my SM-N900T using Tapatalk

Limeybastard said:
Wait for Sony z2s with massive screen phablet love.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I cycle a lot..... really a lot... so carrying a note 3 in my jersey is a slight hassle and wont fit in my saddle bag.
I am wanting a large note3 like phone and then a compact high end phone... I had a N5 and it was all good except the battery life left me with a dead phone on heavy use days. The note3 has never failed me on that one.

rans0m00 said:
I cycle a lot..... really a lot... so carrying a note 3 in my jersey is a slight hassle and wont fit in my saddle bag.
I am wanting a large note3 like phone and then a compact high end phone... I had a N5 and it was all good except the battery life left me with a dead phone on heavy use days. The note3 has never failed me on that one.
Click to expand...
Click to collapse
Wish I could cycle or walk more. Put on 20 pounds since I stopped all exercise since December. Shame on me.
Sent from my SM-N900T using Tapatalk

I sent in a phone for a warranty replacement and I left the ROM on it and everything and I got mine replaced. Most refurbished phones are ones that someone owned for a couple days and returned it for whatever reason.
Sent from my SM-N900T using Tapatalk

Limeybastard said:
Wish I could cycle or walk more. Put on 20 pounds since I stopped all exercise since December. Shame on me.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Cycling for me is my mental free time. I like free time.

I need mental piece of mind. Trust.
Sent from my SM-N900T using Tapatalk

Guess this means I got a new one? the bag they sent me to return the device isnt big enough for charger cable etc.. Guess I will call them and ask... not feeling paying extra just because I didn't return the new charger they sent me. I do have the slight urge to do some drop tests with my phone that is going back as a warranty exchange.... I wont but am curious.
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rans0m00 said:
Guess this means I got a new one? the bag they sent me to return the device isnt big enough for charger cable etc.. Guess I will call them and ask... not feeling paying extra just because I didn't return the new charger they sent me. I do have the slight urge to do some drop tests with my phone that is going back as a warranty exchange.... I wont but am curious.
Click to expand...
Click to collapse
Yes, looks like you got a new one. When I got mine, it was refurbished, and NOT in a Samsung box. rather, it was a box from the insurance company.
Congrats

rahulisola said:
Yes, looks like you got a new one. When I got mine, it was refurbished, and NOT in a Samsung box. rather, it was a box from the insurance company.
Congrats
Click to expand...
Click to collapse
Thank you for the info. Now to just charge it up and check the multitouch and of course root and get to flashing. Really hoping I can just take my backup of my old Note3 and use it in my new Note3. Then TiBu the apps. Time is seriously short about to take a road trip from the Midwest to NY and the unlimited tethering among other things is a slight need. Side note... loving X-Note.

rans0m00 said:
Thank you for the info. Now to just charge it up and check the multitouch and of course root and get to flashing. Really hoping I can just take my backup of my old Note3 and use it in my new Note3. Then TiBu the apps. Time is seriously short about to take a road trip from the Midwest to NY and the unlimited tethering among other things is a slight need. Side note... loving X-Note.
Click to expand...
Click to collapse
I told you , you would get a new one. Lucky git! :cyclops:

Limeybastard said:
I told you , you would get a new one. Lucky git! :cyclops:
Click to expand...
Click to collapse
Yep I'm not complaining. This one after testing basic functioning has a screen protector on it with a case. Just went with the tech21 for both because they were there.
And yes I restored the backup from my previous note3 to the new one and no hiccups. Took like 15 minutes from root to just like the other.
Sent from my SM-N9005 using Tapatalk

Lg g4 Replacement screen?

so to make a long story short, i managed to shatter the screen on my att branded lg g4. Its so bad that NOTHING displays on the screen when powered on (but the notification led still works lol)
But i need to know if theres anywhere online i could order a new screen (that wont charge me an arm and a leg)....
ANDDDD will an h815 screen work with my h810? (I dont see why it wouldnt)

You want the digitizer WITH frame in one.makes it easier. You don't want those two separate. Prolly do it yourself. Watch this.
Another, strip and put together inside ten minutes. This is how phones should be engineered.
This should give you an idea of price.
http://www.repairsuniverse.com/lg-g4-lcd-touch-screen-digitizer-assembly-with-frame-lg-logo.html
ask them whether it will work with your model #.
Let us know how you got on

I watched the video and i cant believe how simple that is!!! And it looks like im better off getting the whole digitizer WITH FRAME assembly (would make the whole thing way easier lol). But ive got three questions.
First, Is repairsuniverse a reputable site? Id rather not get jipped for almost $100....
Second, are they US based? I live on the east coast of the US so I'm kinda hoping i could get it sooner then later (because for now I'm stuck using my old iphone 5c and the tiny screen is killing me!!!!!! Hahaha)
And third, are there any other REPUTABLE places i could order from that wouldn't be AS expensive? Because with me being an unemployed single father, i don't have much money to throw around, so id like to try and save as much money as possible....
Thank you very much for your responses and such.

How did you break the screen anyway. what kind of back did it have and were you using any sort of case.
---------- Post added at 02:49 AM ---------- Previous post was at 02:44 AM ----------
huffmybrd said:
First, Is repairsuniverse a reputable site? Id rather not get jipped for almost $100....
Click to expand...
Click to collapse
they have a youtube channel with a guy who speaks in an american accent, they dont have any grammatical or spelling errors on their site. They look legit. Credit card means you're protected.
In my market LG offers a free screen replacement within the first six months from sale, worth around the $100 mark. That is the limit of their liability.
Just ask at the service centre closest to you then decide.
Second, are they US based? I live on the east coast of the US so I'm kinda hoping i could get it sooner then later (because for now I'm stuck using my old iphone 5c and the tiny screen is killing me!!!!!! Hahaha)
Click to expand...
Click to collapse
says here
RepairsUniverse is headquartered in Henderson, Nevada, USA.
Click to expand...
Click to collapse
How long is it take to get stuff form there.
And third, are there any other REPUTABLE places i could order from that wouldn't be AS expensive? Because with me being an unemployed single father, i don't have much money to throw around, so id like to try and save as much money as possible....
Thank you very much for your responses and such.
Click to expand...
Click to collapse
the guys on those youtube chanels use ebay, you could ask them or look for a dealer with a good reputation.
this screen is cheap in comparison to sammy's. you picked the right phone to break

huffmybrd said:
I watched the video and i cant believe how simple that is!!! And it looks like im better off getting the whole digitizer WITH FRAME assembly (would make the whole thing way easier lol). But ive got three questions.
First, Is repairsuniverse a reputable site? Id rather not get jipped for almost $100....
Second, are they US based? I live on the east coast of the US so I'm kinda hoping i could get it sooner then later (because for now I'm stuck using my old iphone 5c and the tiny screen is killing me!!!!!! Hahaha)
And third, are there any other REPUTABLE places i could order from that wouldn't be AS expensive? Because with me being an unemployed single father, i don't have much money to throw around, so id like to try and save as much money as possible....
Thank you very much for your responses and such.
Click to expand...
Click to collapse
They are US based somewhere in Nevada, near Las Vegas.

Here is good place for you to get lg g4 screen replacement: http://www.hcqs.cc/lcd/lcd-1351.html.

huffmybrd said:
so to make a long story short, i managed to shatter the screen on my att branded lg g4. Its so bad that NOTHING displays on the screen when powered on (but the notification led still works lol)
But i need to know if theres anywhere online i could order a new screen (that wont charge me an arm and a leg)....
ANDDDD will an h815 screen work with my h810? (I dont see why it wouldnt)
Click to expand...
Click to collapse
What other options do you have besides repairing the screen ? this is carrier phone isn't it.

One Twelve said:
You want the digitizer WITH frame in one.makes it easier. You don't want those two separate. Prolly do it yourself. Watch this.
Another, strip and put together inside ten minutes. This is how phones should be engineered.
This should give you an idea of price.
http://www.repairsuniverse.com/lg-g4-lcd-touch-screen-digitizer-assembly-with-frame-lg-logo.html
ask them whether it will work with your model #.
Let us know how you got on
Click to expand...
Click to collapse
Sorry for the lack of reply lol. I will answer all the questions to the best that I can. First off I need to thank ONE TWELVE because I DID order the screen with frame from that site and it actually came in 2-3 days before it was supposed to. It only took 3 days to get from nv to nj.
The only few issues I had with the new screen is FIRST, pulling the headset speaker out was a pita!! Everything came out fine. I think I spent more time just pulling the headset out then I did pulling the ENTIRE phone apart lol. SECOND issue (was kinda my fault) I had forgotten to take the bracket for the proximity sensor out of the old screen and put it into the new one (duhhh, guess I was so excited to actually have a working phone again that I missed that super tiny peice) and the THIRD issue which I haven't assessed yet; the notification LED IS NOWHERE near as bright as it used to be, but I think there may be a piece of film or something that I may have forgotten to remove from the new screen..
As for how the screen broke..... The phone was naked at the time (no case, no screen protector) and it has the black leather back (which I got because it felt like the plastic one would be to slippery cuz theses no grip to it). Me and my son were getting ready to walk out of the amusment park and someone bumped into me as I was texting for my ride (with only one hand, Because the other was holding my son's hand obviously) and being bumped had caught me off guard and the phone fell face down onto the STONE gravel walkway and shattered it right at the bottem of the screen. I'll find the box that has the OLD screen in it and upload a picture.
Mind you, this is the FIRST screen I have ever shattered. And I've owned every iPhone sinch the 3g hahahah

huffmybrd said:
Sorry for the lack of reply lol. I will answer all the questions to the best that I can. First off I need to thank ONE TWELVE because I DID order the screen with frame from that site and it actually came in 2-3 days before it was supposed to. It only took 3 days to get from nv to nj.
The only few issues I had with the new screen is FIRST, pulling the headset speaker out was a pita!! Everything came out fine. I think I spent more time just pulling the headset out then I did pulling the ENTIRE phone apart lol. SECOND issue (was kinda my fault) I had forgotten to take the bracket for the proximity sensor out of the old screen and put it into the new one (duhhh, guess I was so excited to actually have a working phone again that I missed that super tiny peice) and the THIRD issue which I haven't assessed yet; the notification LED IS NOWHERE near as bright as it used to be, but I think there may be a piece of film or something that I may have forgotten to remove from the new screen..
Click to expand...
Click to collapse
Well done
As for how the screen broke..... The phone was naked at the time (no case, no screen protector) and it has the black leather back (which I got because it felt like the plastic one would be to slippery cuz theses no grip to it). Me and my son were getting ready to walk out of the amusment park and someone bumped into me as I was texting for my ride (with only one hand, Because the other was holding my son's hand obviously) and being bumped had caught me off guard and the phone fell face down onto the STONE gravel walkway and shattered it right at the bottem of the screen. I'll find the box that has the OLD screen in it and upload a picture.
Mind you, this is the FIRST screen I have ever shattered. And I've owned every iPhone sinch the 3g hahahah
Click to expand...
Click to collapse
You did not drop your iphones because they're smaller. One hand use when the other hand is busy is why people get phones with smaller screens. But the reason (amongst others) that you got a bigger screen is because those small screens no longer cut it.
Leather means no case so the only thing left is a tempered glass protector. it will protect against a face down drop but not a corner drop, either putting it into or taking it out of a pocket, this too with just one hand.
Look for amfilm. Generic with good reviews on amazon.

One Twelve said:
Leather means no case so the only thing left is a tempered glass protector. it will protect against a face down drop but not a corner drop, either putting it into or taking it out of a pocket, this too with just one hand.
Look for amfilm. Generic with good reviews on amazon.
Click to expand...
Click to collapse
Accually I find a case on Amazon that actually fits the leather back (after MUCH searching lol) it's a SPIGEN branded one. Its got a rubber back that slips into the phone and then a hard plastic bumper that clips around it (it's kinda hard to explane, I'll post the Amazon link)... But after a week or so of using the case I'm really not a fan of it. I might try and find something else that doesn't feel so cheap.
(sorry for the crazy long Amazon link lol)
http://www.amazon.com/gp/aw/d/B00UM...ase+spigen&dpPl=1&dpID=51AfqeSDGgL&ref=plSrch

huffmybrd said:
But after a week or so of using the case I'm really not a fan of it. I might try and find something else that doesn't feel so cheap.
(sorry for the crazy long Amazon link lol)
http://www.amazon.com/gp/aw/d/B00UM...ase+spigen&dpPl=1&dpID=51AfqeSDGgL&ref=plSrch
Click to expand...
Click to collapse
Its called the neo hybrid and i have two of them. Good grip. rather than cheap i'd have thought you may have found them bulky.
other options are verus verge, uag, caseology if you don't mind the size.

Anyone else have luck w/ a reliable source for the screen / digitizer AND housing for a sprint variant? ereplacementparts.com said theirs does NOT work w/ the sprint variant. Anyone try the ones on Amazon?
Thanks.

Why don't you try the one already mentioned earlier ?
am surprised to hear there is even a difference between sprint and others when it comes to the screen.

One Twelve said:
Why don't you try the one already mentioned earlier ?
am surprised to hear there is even a difference between sprint and others when it comes to the screen.
Click to expand...
Click to collapse
Wasn't sprint the variant that had partial screen death happen to a lot of people

jamesd1085 said:
Wasn't sprint the variant that had partial screen death happen to a lot of people
Click to expand...
Click to collapse
Would not call a 2 pg thread a lot of people.
But it has also happened to some that are not on sprint too.

Screen incompatibility?
Hello.
Has anyone encountered or does anyone know of incompatibilities with screen and G4 model? I recently bought a screen replacement but it doesn't seem to light up. The LED indicator and other components attached to the screen work fine though.
Actually the long story is I got hold of 3 replacement screens. The 1st one lit up but had problems recognizing touch and the display was fuzzy so I asked for another replacement. The 2nd one behaves as described in the paragraph above. The same goes for the 3rd one.
I noticed my original screen and the 1st replacement screen's ribbon were different from the 2nd and 3rd in that the 2nd and 3rd had a metal sheet which was not present on the 1st and my original one.
This is what the 2nd and 3rd replacement screens' ribbons look like: s3-us-west-2.amazonaws.com/usetsfiles/catalog/product/cache/1/image/9df78eab33525d08d6e5fb8d27136e95/r/e/replacement_part_for_lg_g4_f500_lcd_screen_and_digitizer_assembly_-_black_-_lg_logo_-_a_grade_3__1.jpg
(sorry, I'm not yet allowed to post links)
I haven't tried removing the metal sheet as I haven't seen a tutorial video that does that.

The image isn't showing when i entered it into the browser. Says something about an xml file
Reduce the size of the filename and host it again.

One Twelve said:
The image isn't showing when i entered it into the browser. Says something about an xml file
Reduce the size of the filename and host it again.
Click to expand...
Click to collapse
Try this one?
goo.gl/ZrVUnD

kimtillas said:
I noticed my original screen and the 1st replacement screen's ribbon were different from the 2nd and 3rd in that the 2nd and 3rd had a metal sheet which was not present on the 1st and my original one.
This is what the 2nd and 3rd replacement screens' ribbons look like:
I haven't tried removing the metal sheet as I haven't seen a tutorial video that does that.
Click to expand...
Click to collapse
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It looks like some sort shield to protect during shipping.
How do you fit this thing ?
i've not heard of incompatibility between G4 screens before.

One Twelve said:
It looks like some sort shield to protect during shipping.
Click to expand...
Click to collapse
Do you think I should risk removing it?
How do you fit this thing ?
Click to expand...
Click to collapse
What do you mean?