[Q] Google Wallet Support Experiences - Sprint Samsung Galaxy Note II

So long story short, I broke my secure element on my Note II while switching from MIUI to an MC2 rom. So I have flashed a stock MC2 rom and removed root. I have been in contact with Google Wallet Support and its been all via email. More recently, they have asked for a device log, and screenshots. My question is, has anyone else tried to get support from Google Wallet Support? I am hoping that they will replace the device. (Which works well for me because the S-Pen is also broken) Only thing I have gotten so far is $10 Google Wallet credit. Any feedback will be appreciated from users who have had experiences with Google Wallet Support.

Google won't replace the device. If you have tep, Sprint may replace the device.

Related

[Q] Adding Citi Card to Google Wallet

Has anyone been able to add their Citi MasterCard to Google Wallet lately? I've been trying since June 13th and it just times out. The card does get added to the Google online site. but not on the phone. I'm on the stock Sprint ROM and not rooted. The Google Prepaid card adds fine.
I originally added but then re-installed a rom and when I went to go re-add it I have been getting the same thing. They said its some sort of "out of sync" issue and I have a ticket open but never heard back.
I'd also had my citi card on the phone, but wiped Wallet to update to a newer version of Wallet. Now it just keeps timing out.
I called Citi and they cancelled the association with my phone, but it still just keeps timing out.
The Citi guy said there was a known issue with HTC EVO 4G LTE phones, but that there shouldn't be with mine.
Oh well, guess it's back to plastic until they sort it out.
Same here... Mine gets stuck in adding card. I have opened tickets. It seems to be a Wallet problem. Citi bank reset my account but still does not work. At least the prepaid works.
Ditto. I can add a prepaid card but when I try to add my Citi credit card it hangs every time (after several minutes) with the message "Error Adding Card". Citi says they have resolved Wallet problem with most phones, including the gnex, but they obviously don't know we're rooted. Many ROMs spoof different identification codes for various reasons, which could play a role. For example, the ROM I use shows device as "GT-I9300" and "toro" in the build prop. What do your build props show for device?
I was just now able to add my Citi card to the Wallet app on my HTC One X, so whatever server side issues they were having appear resolved , at least for the time being.
Sent from my HTC One X using Tapatalk 2
distortedloop said:
I was just now able to add my Citi card to the Wallet app on my HTC One X, so whatever server side issues they were having appear resolved , at least for the time being.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
You rooted?
I just talked to Wallet support and they said being rooted is the likely reason we can't add a card. Here's the follow-up email Google sent:
"We strongly discourage gaining system-level "root" access to your phone if
you plan to use Google Wallet. We are unable to support devices with
unauthorized operating systems as the security layers of the device may be
limited.
If you have other questions, please reply to this email and I'll be happy
to help. Have a nice day!"
Yes, I am rooted, and using a custom rom.
I had the citi card on this phone with an older version of MoDaCo wallet hack, but lost it when I upgraded to last software hack. It took three days trying, but finally got it to take.
I also have Wallet on my GNex, but just with the prepaid. I don't recall which hack I got it on there with.
You might want to try the MoDaCo hack , it disables three different checks the app makes for root, device and carrier.
Sent from my HTC One X using Tapatalk 2
I am still unable to re-add my citicard. Added and worked fine in May under yakjuxw 4.0.2. But then flashed takju 4.0.4 and I haven't been able to add it back again since. Never been rooted. I had no idea that flashing the US version of software (or any rom) could blow out wallet until after it wouldn't work, I searched and found that the secure element may be blown. Called Citibank twice, sent google feedback twice, posted here in another thread. No help or feedback from anyone so far. I can't even tell if its a Citibank issue, google issue, or an issue caused on my phone because I flashed a new ROM without doing anything to google wallet first. It says verifying card, seems to go on to the next step but then gets stuck at adding card and says unable to add card, call Citibank. I'm not willing to try the prepaid card, for fear of losing any money I put on it. Its been about a month now like this, so I've pretty much lost all my initial trust in google wallet. Nice idea, but completely worthless.
distortedloop said:
Yes, I am rooted, and using a custom rom.
I had the citi card on this phone with an older version of MoDaCo wallet hack, but lost it when I upgraded to last software hack. It took three days trying, but finally got it to take.
I also have Wallet on my GNex, but just with the prepaid. I don't recall which hack I got it on there with.
You might want to try the MoDaCo hack , it disables three different checks the app makes for root, device and carrier.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Tried the MoDaCo hacked Wallet, no luck. I'm thinking all the recent "server issues" are related to Google tightening things up. If anyone really wants to use Wallet, might be best to return their phone to stock. Otherwise, just carry your credit card, it's not very heavy!
madAdam6LOVE said:
Tried the MoDaCo hacked Wallet, no luck. I'm thinking all the recent "server issues" are related to Google tightening things up. If anyone really wants to use Wallet, might be best to return their phone to stock. Otherwise, just carry your credit card, it's not very heavy!
Click to expand...
Click to collapse
LOL to just carry your card line.
There's so few places that I actually go to that have paypass that the Citi card on the pine is really just a novelty. Kind of a geek pleasure. Anyone with these high end phones that reads these forums is probably a cutting edge tech kind of person. We want this stuff to work just for fun.
If the server business is google cracking down, then why did it work for me this morning? I'm on same ROM, same root as when it wouldn't work.
I was going to switch roms today, but now I'm afraid it will break Wallet again.
I don't think Google wants to block anyone. They want people to use Wallet. The only blocks they put in place are to appease the telcos or the bank.
Sent from my HTC One X using Tapatalk 2
Google didn't think it through with Wallet. So many shortcomings.
Sent from my Galaxy Nexus using XDA
distortedloop said:
LOL to just carry your card line.
There's so few places that I actually go to that have paypass that the Citi card on the pine is really just a novelty. Kind of a geek pleasure. Anyone with these high end phones that reads these forums is probably a cutting edge tech kind of person. We want this stuff to work just for fun.
If the server business is google cracking down, then why did it work for me this morning? I'm on same ROM, same root as when it wouldn't work.
I was going to switch roms today, but now I'm afraid it will break Wallet again.
I don't think Google wants to block anyone. They want people to use Wallet. The only blocks they put in place are to appease the telcos or the bank.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
You're right on with the cutting edge thing. I used to love to amaze sales clerks by paying with my phone. It was always the first time they ever saw that done.
I'm a bit of a crackflasher but until recently I was always able to reset wallet and then add my Citi credit card, probably did it 10 times. It stopped working with new ROMs at the same time Google was having issues with its server, which is why I'm thinking something's changed on Google's end when dealing with rooted phones and custom ROMs.
As I mentioned earlier, I'm wondering whether the ID info in the build.prop of custom ROMs is an issue. I know the ROM I'm using now identifies my Gnex as GT-I9300. I did try editing the build.prop to stock ID, and also tried the MoDaCo hack which supposedly bypasses such ID checks, to no avail.
Don't think I'm going to waste much more time on Wallet, but I'll keep an eye on this thread in hopes of a fix or hack.
There's certainly several things going on behind the scenes.
Don't forget that if your card is associated with Wallet already, trying to add it will fail. Try too many times and you get locked out for a day.
If a new ROM changes whatever that association indicator is, that cooks be the cause of the failure. Never hurts to call Citi and ask them to reset on their end.
I agree about retail clerks always never having seen pay with a phone before. I always get that "what the heck?" look. One clerk acted like I was pulling some kind of scam.
Sent from my HTC One X using Tapatalk 2
i posted about this issue a couple of months ago...not many people responded to that thread...i added my citi card successfully then reset the app to flash some stuff then when i tried to re-add it, it would give me an error message...i called citi a couple of times and they said they were going to reset it on their end
i tried it again a few weeks later and ever since then it just hangs on the adding card part...it doesnt error out...just hangs...i never got to try it at a store
Im rooted but just. My build is IMM76D.L700FD02. As for rooting what I understood was basically that was google pulling a CYA regarding the security issues with rooting, not that they were blocking the app.
distortedloop, do you get the notification about rooted devices not being supported when opening wallet?
ryan stewart said:
Im rooted but just. My build is IMM76D.L700FD02. As for rooting what I understood was basically that was google pulling a CYA regarding the security issues with rooting, not that they were blocking the app.
distortedloop, do you get the notification about rooted devices not being supported when opening wallet?
Click to expand...
Click to collapse
No, I don't get that warning, but I'm using MoDaCo's hacked Wallet app which disables the root, carrier, and device build checks.
Problem with wallet only with citi card?
It seems based on this thread, it really is only a problem with using the citi card with wallet.
I am using a rooted Nexus with custom rom and wallet works for me.
(Note: I have not changed roms since it has been working.)
redstar427 said:
It seems based on this thread, it really is only a problem with using the citi card with wallet.
I am using a rooted Nexus with custom rom and wallet works for me.
(Note: I have not changed roms since it has been working.)
Click to expand...
Click to collapse
Correct. Problem is adding Citi Card only. Wallet works fine. Prepaid cards add fine. Citi card fails to add after several minutes communicating with the server, returning the message "Error adding card". Initial verification of Citi account information is successful, the failure comes during "adding card to Google Wallet".
madAdam6LOVE said:
Correct. Problem is adding Citi Card only. Wallet works fine. Prepaid cards add fine. Citi card fails to add after several minutes communicating with the server, returning the message "Error adding card". Initial verification of Citi account information is successful, the failure comes during "adding card to Google Wallet".
Click to expand...
Click to collapse
Plus, the problem is just adding the Citi card to Wallet on the phone.
For me, the first attempt to put my Citi card on the phone failed, but the Citi card was added to my Google account online (also confusingly called Wallet now) and was available for selection in the Play Store.
Sent from my HTC One X using Tapatalk 2

[Q] NFC payments google wallet

We all know google wallet wont work with our phones anymore, but there is no clear answer that I could find.
Requisites for wallet:
Kitkat (4.4.x)
4g
NFC
NFC SE SIM card (this one was new to me)
Unrooted (this one may or may not be true)
I just went to verizon today to get my new NFC SE SIM card. It was surprisingly painless. When I booted back into Kitkat, there was still no option under the general "Settings" or "NFC" to enable Tap and Pay.
I am still rooted, so I will probably unroot soon just to test it. I will report back with anything I learn.
If anyone has been able to use tap and pay on Kitkat with the latest wallet app, please let me know what I've missed.
Thanks
It's just google not allowing it to work from non factory updates. i've read it on various threads here. it really sucks.

[Q] Android Pay on Note 3

SO Android Pay is out, and since we lost ISIS/SoftCard we have been without Tap and Pay. It says that Android pay should work on any NFC Android phone KitKat or above. I installed the app and made sure I have the latest Google Services, which I do, but I keep getting an Android Pay Unavailable error when I try to run it. Has Anyone had any luck. I have a Note 3 with stock Deoxed Rom Rooted and Xposed.
Link to Pay
Link to Services 8.1.13 - 238
Same issue for me. Actually found services 8.1.14(238) and get same issue and am stock. I have unlocked the BL in the past though if that becomes info we need to see to understand this. Would be curious what luck a 100% stock and never messed sorta T-Mo person would have.
nygmam said:
SO Android Pay is out, and since we lost ISIS/SoftCard we have been without Tap and Pay. It says that Android pay should work on any NFC Android phone KitKat or above. I installed the app and made sure I have the latest Google Services, which I do, but I keep getting an Android Pay Unavailable error when I try to run it. Has Anyone had any luck. I have a Note 3 with stock Deoxed Rom Rooted and Xposed.
Link to Pay
Link to Services 8.1.13 - 238
Click to expand...
Click to collapse
It won't work on a rooted system. It also won't work if xposed is installed...even with root cloak. I think you have to be 100% stock unrooted and odexed. I really hope I'm wrong here, but that seems to be the case.
Sent from my SM-N900T using Tapatalk
I am 100% stock and get Samsung updates and the like. I had rommed prior and so had unlocked the BL, but am now 100% stock again other than the BL security flag that knows I once had BL unlocked. Getting this same exact message.
I have to assume this fist release of Pay has yet to address the missing tap to pay sorta NFC stuff on our T-Mo Note 3's and is basically won't load on our devices as it knows it won't work. Probably why none of us have seen Wallet upgrade to Pay in the Play Store just yet or got the services 8 upgrade without doing it manually. They probably need updated still to make our devices work.
The SM-N900T never had a locked bootloader. You may be referring to the knox flag, which shouldn't matter.
Sent from my SM-N900T using Tapatalk
Yeah...meant the Knox flag...other than tripping that awhileven back I am 100% stock again...recovery and all. Never realized the BL was always unlocked on this. I have just tried Google Services 8.1.15 and still the same error.....seems the base Pay app is still not compatible with all NFC capable hardware yet probably. I'm sure this is why I can load the new wallet app from Play, but still don't see the Pay upgrade to the old one.
New Pay app and still no luck...same Pay Unavailable error. This build of Pay may have added support for some devices other than ours though...
https://www.apkmirror.com/apk/google-inc/android-pay/android-pay-1-0-103131485-android-apk-download/
3rd play build still no good....the Play Store page for Pay now shows up and old Wallet is gone. The Pay page says my device is not compatible....so the NFC nonsense must will be an issue...so annoying they can't get this working.
Then they shouldn't say that it will work on any device with 4.4.4 and above with nfc because that is clearly a lie
Yeah....seemingly they should have said "Our goal is to" rather than it "It will" as if it would be good to go for everyone out of the gate.
Note 3 will not support android pay, ever...or samsung pay?
This is something I have researched for a while. It appears that the note 3 was built with an NFC not capable of host card emulation, which google wallet and now android pay depends upon. The work around I am hoping for is to pair a gear s2 with my note 3 and get samsung pay loaded somehow, so I can tap and pay with the watch. I was linked to a page by AT&T support that listed the note 3 as a non supported device on Google's android pay site.

Are there any KitKat roms working with tap and pay nfc functions for the tmo S3?

i am new to android and roms altogether so any help is much appreciated.
I just recently got ahold of a tmobile Galaxy S3. it came with 4.3 on it i rooted it and installed the cm11 rom evrything worked out perfectly but the tap to pay functions were not working. i have searched online and see this is a common problem and was wondering if there is any working roms or fixes that will allow for the nfc to work on the phone?
Short answer nope.
Back when Google Wallet was Google's the nfc payment app(AKA when it was good) it used Secure Element that worked as long as you had a T-Mobile sim and a modded copy of Google Wallet. Later on Wallet switched to H.C.E (Host Card Emulation) as so died NFC payment on the S3.
Cyangenmod doesn't support H.C.E and Samsung stop at Android 4.2-43 which also doesn't have H.C.E support. Even if the S3 had an official 4.4 rom Samsung used some weird NPX chip that doesn't work with H.C.E anyway.
Let's say you find a way around all that Android Pay doesn't work on a custom rom or rooted devices even with the system less root method.

Buy Apps in Galaxy Store with rooted device (through Paypal)

Wassup Guys,
I am currently running a custom rom on my rooted S20+ .
Everytime, when I try to buy an app in the Galaxy Store and it asks for my payment method (besides of credit card & store credits),
choosing PayPal and pressing the buy button leads to an error, telling me, that my action was an "unauthorized access".
This means, I can neither setup (log-in) into my PayPal account and buy apps in the galaxy store.
I tried to hide my root with MagiskHide for the Galaxy Store itself and Samsung Pass, but with no result.
Anyone an idea, how I can solve this issue?
I wanted to buy a few apps for my new galaxy watch, sadlythere is no other source or app store in order to install
Unfortunately the decision to root knowing that it is likely to break things related to samsung knox like samsung pay or even google pay etc. is something that should be considered prior to taking the plunge to unlock. Sometimes people find workarounds for certain things but its usually short lived as stuff ends up getting patched pretty quickly then the circle continues.
Well, I ended up writing the app developer an e-mail in order to get coupon codes for the installation.

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