Develop Bugs

[Q] Sudden Hardbrick

My phone hardbricked for no apparent reason, and I'm not sure what to do. Battery was at about 50% yesterday, it turned off and wouldn't turn back on. I did a soft reset, and it turned on. I watched it go as far as the logo and then had to walk away. When I came back, the phone was black again. And it hasn't turned on since. No logo, nothing. I've tried a soft reset, plus multiple other reset combinations. I plugged my phone to the computer, I get the normal connecting 'ding', but then it says that driver's device cannot be found.
I'm running stock firmware, no mods. No history of battery issues (except the normal slow decline). I've had the phone for a year and three weeks, so I'm out of warranty too. I called T-mobile and they said it sounds like a hardbrick and are willing to switch it out for $20 since I'm out of warranty. I can't do that since I'm out of the country for the next 1.5 months, so I was wondering if anyone out there had any suggestions on what to do or why this even happened?
Thanks!

goeundiane said:
My phone hardbricked for no apparent reason, and I'm not sure what to do. Battery was at about 50% yesterday, it turned off and wouldn't turn back on. I did a soft reset, and it turned on. I watched it go as far as the logo and then had to walk away. When I came back, the phone was black again. And it hasn't turned on since. No logo, nothing. I've tried a soft reset, plus multiple other reset combinations. I plugged my phone to the computer, I get the normal connecting 'ding', but then it says that driver's device cannot be found.
I'm running stock firmware, no mods. No history of battery issues (except the normal slow decline). I've had the phone for a year and three weeks, so I'm out of warranty too. I called T-mobile and they said it sounds like a hardbrick and are willing to switch it out for $20 since I'm out of warranty. I can't do that since I'm out of the country for the next 1.5 months, so I was wondering if anyone out there had any suggestions on what to do or why this even happened?
Thanks!
Click to expand...
Click to collapse
does it respond to plugging in to charge? im not 100% but if its responding at all when it gets plugged in its not hardbricked only softbricked so go from there. when i hardbricked my first s2 due to a corrupt kernel file i flashed it would not react to anything at all. complete dead weight

U stated that when u plugged it into ur computer u got a ding then says driver device not found. Sounds to me that ur not in a hard birck when I bricked mine I didn't even get that. Check out the link it well help.
http://galaxys2root.com/t-mobile-ga...ck-t-mobile-galaxy-s2-sgh-t989-android-2-3-6/
on my t989 enjoying sith3, thank u to all

Thanks for everyone's help. I ended up sending in my phone to a Samsung service center (while I was in Korea). They confirmed that it is a hardbrick. They opened it up and said it looked like there was a short and it fried the motherboard. They couldn't tell me what caused the short--they said maybe some water got into the phone through the charging port, but I know that isn't true... I had it plugged into an old power strip and maybe that's why? :crying:
Either way, I was told my only option was to get the motherboard replaced which would be $200. I told them no thanks and that I'd just get a replacement phone from T-mobile for $20.

sounds like another " I swear i didn't do anything.. it just happened" story.. classic..
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

PJcastaldo said:
sounds like another " I swear i didn't do anything.. it just happened" story.. classic..
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I know my story sounds unlikely, but it's the truth. Isn't this forum around to help fellow users? I have no reason to lie here. I actually take very good care of my phone and (after almost losing a laptop to a water spill) am extremely cautious about liquids around my electronic devices. You don't have to believe me since I'll get my phone replaced regardless. I just thought I would share the information in case someone else ends up facing the same problem.
Even now, the only cause I can come up with still is the old power strip frying the motherboard. *shrug* I would love to hear any other explanations.

Trying to reset before warranty claim

Hey guys,
Kind of an interesting question here. I've had my GS3 since summer and it's been running great. I was on a custom ROM with root (done without tripping binary), so it still says Samsung official and 0 flashes on the download screen, but it does say "custom" on the system status. Anyway, I hadn't done anything with flashing in several months. But the other day my phone just shut off and wouldn't turn back on. When I try, it vibrates, goes to the samsung splash screen, then shuts back down. Doesn't matter what I do, it won't get further than this. Can't boot into recovery or download mode with the button combos either. Won't read it on the computer or anything either. So I went out today and made a jig, thinking this would help. Well, it kind of did. It boots it into download for about five seconds, then shuts back off. So it's not enough time for me to get it to the computer and flash the stock ROM through Odin. I was thinking about trying to send it in to Samsung for warranty claim, because I had seen that people had luck with this when this was happening to a lot of GS3s in December. On several forums people said that Samsung was doing it no questions asked, regardless of root because they knew it was a hardware problem. So my question was just whether anyone here had any experience with it/Samsung? Or whether you guys thought I would be smarter to try and do it with AT&T? Anyway, thanks a lot for your time and input.

xThaNaturalx said:
Hey guys,
Kind of an interesting question here. I've had my GS3 since summer and it's been running great. I was on a custom ROM with root (done without tripping binary), so it still says Samsung official and 0 flashes on the download screen, but it does say "custom" on the system status. Anyway, I hadn't done anything with flashing in several months. But the other day my phone just shut off and wouldn't turn back on. When I try, it vibrates, goes to the samsung splash screen, then shuts back down. Doesn't matter what I do, it won't get further than this. Can't boot into recovery or download mode with the button combos either. Won't read it on the computer or anything either. So I went out today and made a jig, thinking this would help. Well, it kind of did. It boots it into download for about five seconds, then shuts back off. So it's not enough time for me to get it to the computer and flash the stock ROM through Odin. I was thinking about trying to send it in to Samsung for warranty claim, because I had seen that people had luck with this when this was happening to a lot of GS3s in December. On several forums people said that Samsung was doing it no questions asked, regardless of root because they knew it was a hardware problem. So my question was just whether anyone here had any experience with it/Samsung? Or whether you guys thought I would be smarter to try and do it with AT&T? Anyway, thanks a lot for your time and input.
Click to expand...
Click to collapse
Did you get a new battery? Worth a try. AT&T might get you one on the spot to try at a corporate store. Otherwise I doubt AT&T will be able to tell if you rooted if you can't boot up.

aybarrap1 said:
Did you get a new battery? Worth a try. AT&T might get you one on the spot to try at a corporate store. Otherwise I doubt AT&T will be able to tell if you rooted if you can't boot up.
Click to expand...
Click to collapse
Absolutely true, but if its not the battery the atat rep will point you to an atat service center for assistance and its a safe bet that they have a few more tools at their disposal to troubleshoot the phone. If they somehow see any system modification, you are capital F****d. Do you have the wireless insurance with atat? I just dealt with this except I dropped the phone, shattered the screen and it would only power on for 10 mins at a time and then reboot. I paid my $$$ deductable and sent the broken phone to the insurance provider and yes the system still showed as being "modified" when I sent it to them.
Sent from my Atat S3 that now thinks its a Galaxy Nexus........

I would send your s3 to Samsung if it still under warranty. I sent over my bricked s3 and they fixed it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

[Q] I think it's bricked?

So my phone running CM 10.1, turned off randomly. So I tried to reboot but kept getting stuck on the Samsung boot logo. I rebooted to CWM recovery mode, wiped cache and dalvik and rebooted which I thought would fix the problem somehow which it did. However, when it said "Android upgrading, optimizing apps", my phone lost battery (thought the phone charger was plugged in). When I plugged it in the outlet properly this time, I got through the battery charging logo. But when I tried turning it on afterwards, nothing. The phone doesn't respond when I tried to turn it on. Took the battery off, placed it back and when I plug it into the outlet, there is no more battery charging logo and I can no longer reboot. How can I fix this? Somehow, the phone might be trying to continue to turn on but is not responding when I try to actually turn it on. When I plug the charger, take off the battery, unplug and replug charger, the battery charging led lights up for 5 minutes (which is weird cause I disabled the indicator led when charging in the system settings). I allowed it to be plugged in to the charger overnight and when I checked this morning, nothing. No symptoms that it was charging; no heat on the phone. Is not being able to charge a symptom of a bricked phone. I have yet to try using another battery.

If you can't power on or get to DL mode or anything and none of the buttons respond it could be a hard brick
Check here:
http://forum.xda-developers.com/showthread.php?t=2369125
Sent from my SPH-L710 using xda app-developers app

I checked at a Sprint store and the device they have couldn't make a reading off my battery meaning it was most likely dead. I'm gonna try with a new battery and hopefully my phone isn't actually bricked.

Best of luck sir
Sent from my SPH-L710 using xda app-developers app

Ah, just my luck. A Sprint representative placed another battery on it (I didn't see it though) and told me that the phone still won't turn on and told me he can open and check the phone if I pay. So, I think it is hard bricked. :crying: How did I brick it? Ugh..I'm just dismayed on the information and data I lost. What are my options? I heard Mobiletechvideos.com does a jtag brick repair with an option for internal sd card recovery?

bonsly16 said:
Ah, just my luck. A Sprint representative placed another battery on it (I didn't see it though) and told me that the phone still won't turn on and told me he can open and check the phone if I pay. So, I think it is hard bricked. :crying: How did I brick it? Ugh..I'm just dismayed on the information and data I lost. What are my options? I heard Mobiletechvideos.com does a jtag brick repair with an option for internal sd card recovery?
Click to expand...
Click to collapse
I had to get a JTAG when I flashed a wrong kernel. Although when I got it back I had lost nothing still had custom ROM and recovery and all my data and apps were there. If its hard bricked its because something happened to the bootloader
Sent from my SPH-L710 using xda app-developers app

IDontKnowMang said:
I had to get a JTAG when I flashed a wrong kernel. Although when I got it back I had lost nothing still had custom ROM and recovery and all my data and apps were there. If its hard bricked its because something happened to the bootloader
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
How can I know if I need a JTAG or my phone need an eMMC Chip Repair Replacement. What if my phone experienced a sudden death. If it's the latter, it's expensive as the website lists it for $150, almost the price of a new two-year contract phone.
Oh well, I'll send it in anyways for a jtag. Hopefully they can fix it.

bonsly16 said:
How can I know if I need a JTAG or my phone need an eMMC Chip Repair Replacement. What if my phone experienced a sudden death. If it's the latter, it's expensive as the website lists it for $150, almost the price of a new two-year contract phone.
Oh well, I'll send it in anyways for a jtag. Hopefully they can fix it.
Click to expand...
Click to collapse
Its kind if hard to say if this was a brick or not. Usually sudden death is out of the blue, as far as I know the only way to achieve a hard brick is flashing a bad or international zip file
What's 150$ though? The emmc or the jtag
Sent from my SPH-L710 using xda app-developers app

I just experienced a similar problem as OP, and I didn't even flash a new ROM or international ROM. Since January, I've been using the ICS version of FreeGS3, stock kernel.
http://forum.xda-developers.com/showthread.php?t=1748818
I haven't flashed any new ROM's since January 2013 and have not experienced any problems until now.
This morning, however, when I woke up, I discovered that my Sprint S3 was stuck on the "Samsung Galaxy S III" logo. I pulled the battery and powered up, and it got stuck on the same logo again. I repeated this process several times and the same thing happened. After looking at some XDA threads, I went into recovery and decided to wipe cache and dalvik to see if that fixed anything. Again, the phone booted up and got stuck on the "Samsung Galaxy S III" logo again.
However, when I tried to boot into recovery again, I wasn't able to do so. I tried several times without any luck. I decided to see if I could put the phone into download mode. I did, and it was successful. I didn't do anything just yet because I needed to research more fixes before seeing what needed to be done. I put the phone into download mode several times without doing anything, but then later, the phone itself wouldn't power on.
No matter what combination of buttons I pressed, the phone simply wouldn't power on. I even tried other batteries which I knew were fully charged. When I put the phone on the charger or plug it into my PC, no charging lights light up. However, when I pull the battery an plug the phone into my PC, the charging light lights up and it the PC seems to try to install drivers. However, despite the charging light lighting up with the battery pulled, but phone plugged into the PC, I still can't get the phone to power on at all and therefore can't get into recovery or download mode.
It's similar to the problem the person in this video is having where he uses a jig to get back into download mode.
http://youtu.be/FdrdWqaXUBE
I have a jig on the way, so hopefully that helps fix my problems, but I don't really understand how the phone got bricked in the first place; First it was soft bricked when it got stuck on the "Samsung Galaxy S III" logo, but I was still able to get into recovery and download mode. Then, it was hard bricked when it wouldn't even power on to get into recovery or download mode. Did it get hard bricked because I went into download mode too many times? What might have caused it to be soft bricked. The thread for my ROM is now closed, so I don't know where else to ask these questions. I'll update you as I try to fix this problem. Any other suggestions are welcome.

Your device is not bricked your device doesn't even have a software failure. What you are describing is SDS sudden death syndrome.
Your power button has failed. It's defective and the manufacturer knows it. It fails at the motherboard not the physical button itself. Since you where able to get into download mode I suggest you return the device to stock unrooted, do a triangle away function and take it to Sprint. They usually repair of exchange it for you.
Have a great day!

edfunkycold said:
Your device is not bricked your device doesn't even have a software failure. What you are describing is SDS sudden death syndrome.
Your power button has failed. It's defective and the manufacturer knows it. It fails at the motherboard not the physical button itself. Since you where able to get into download mode I suggest you return the device to stock unrooted, do a triangle away function and take it to Sprint. They usually repair of exchange it for you.
Have a great day!
Click to expand...
Click to collapse
Hmm...I suggest you are talking about the other poster since I am not able to power it on at all (Recovery nor Download mode). I don't have insurance nor have warranty, I don't think Sprint would be able to fix it without me paying an incredibly huge amount. I was hoping that my data would be recovered but now that you mention the possibility of sudden death syndrome, there's no way I can recover the data if it is. A sudden death syndrome would require a replacement of the eMMC which is rather costly.

@bonsly16 My apologies yes my reply was to Lawyerman... But you do have an alternative option, http://forum.xda-developers.com/showthread.php?p=43724690 many have had success and in many cases everything was there for them.
Have a great day!

[Q] Samsung Galaxy S3 Completely Dead

Forum Noob here, I was using my Galaxy S3 (Wind) and all of a sudden the screen went black and it turned off. Something similar had happened a couple hours before and the phone wouldn't turn on through the power button so I simply took out the battery and put it back in and it worked. Then when it happened for a second time I tried the same thing but to no avail the phone stayed dead.
So far I've tried:
Using another GS3 Stock Battery
Tried getting into download and recovery mode
Tried charging it (I do know that the battery is charging since I checked it on another phone. The red light is not on but it turns on when I take out the battery and then plug it in. After 20-30 seconds of battery insertion the red light goes away and is completely unresponsive all that time)
Tried Keeping the battery out of the phone for a couple of hours (Suggested by a friend)
Also Tried connecting it to a pc, and it only connects when I keep the battery out. When it finally connects it tries to install drivers for "QHSUSB_DLOAD" but fails.
I have no idea what's happening to my phone and I would like to get it fixed as soon as possible. After some searches I've narrowed down to either a Hard Brick or a Sudden Death Syndrome but it doesn't completely match with all the characteristics of either problem. I greatly appreciate any help and I would like to know what exactly the problem is and what my best viable option.
Thank you.

Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk

DocHoliday77 said:
Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.

TheSoldierDude said:
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.
Click to expand...
Click to collapse
Only reason I suspect the power button is you mentioned you couldn't get it to turn on using the button, but removing/replacing the battery worked. And it can work perfectly and then fail out of nowhere. So goes when you have plastic parts! But lots of people have had issues with this button recently.
Wasn't trying to convince you that was the problem, just letting you know it's a potential culprit.
But if you think it's ok, then try to use KAsp3rd's debrick thread and see if that gets you going again.
Sent from my SGH-T999 using Tapatalk

If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.

Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.

ssingh0247 said:
If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.
Click to expand...
Click to collapse
Since they are seeing the QHUSB_DLOAD (which is technically a hard brick) a simple USB jig wouldn't work, however they can attempt to use my recovery method. It's at no cost and just takes some time and reading.

When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.

P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Remove and reinsert battery. If it turns on by itself, you are probably right about the button.
Sent from my SGH-T999N using Tapatalk

You're Right I believe
tomy1986.nt said:
Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.
Click to expand...
Click to collapse
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?

Nope
P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Nothing happens at all.. its completely dead, simply a paper weight.. a very bad one of sorts

TheSoldierDude said:
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?
Click to expand...
Click to collapse
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.

Thank you
Perseus71 said:
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.
Click to expand...
Click to collapse
Nope.. xD 3 months off warranty, and yes I got it repaired from Samsung.. Motherboard was replaced, $300.. :|
Thanks to everyone helping out though
I can't believe I didn't know about these forums before :good:

Samsung Galaxy S3 died-black screen
my s3 gone black,its not getting turned on.there was red light(indicator) for some time before i tried to restart but when i tried to switch on. it's completly died,i am not getting any display.i have purchased in UK, unlocked using it now in India.some guys told me it would because of motherboard issue (if i replace motherboard it in India will it work normal,is there any possibility?)how to fix it?please give me some solutions.

screen not working
Hi all. In my s3 the red light is flashing fast. Also the screen is black but it works. Also the phone works and I can receive phone calls. Every few minutes the screen turns on for a sec and goes off again. I can feel the vibration when I touch the screen. Pkease help me.
Thanks

hard bricked
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?

syben7 said:
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?
Click to expand...
Click to collapse
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk

DocHoliday77 said:
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
yea, sry about that, was actually trying to get 10 posts in so that i could go post in the dev thread concerning this, gonna check out the method you sent, thanks a ton man!

STUCK
Well my s3 (us cellular r530u), has no boot but has a red led without the battery. Is there a debricking procedure? And if so..where can i find a debrick file.

There is for us. But you need to be in Sprints forums. Theres nothing for your device here, and I dont know what they have over there. Good luck though!
Sent from my SGH-T999 using Tapatalk

[HELP] SM-N910F Note 4 Bootloop

Hello there XDA.
My phone is a Note 4 SM-N910F
Last night i was drunk. My battery was empty. So i put it on charge. Then somehow no idea how i noticed a screen with "Do not turn off target!! Downloading" (After hours of googling i figured out it's a Download Mode).
Since i was drunk and tired i thought my phone was updating. So i left it on the download mode for 10 hours. When i woke up it still was on the Download Mode. I went behind the PC and started to google this "Download Mode" After a while i figured i have to pull out the battery and put it back in. After i did that i turned the phone on by pressing the Power on button. I saw the "Samsung Note 4 Powered by Android" Logo. And it vibrates twice and it automatically turns off phone and goes back on again and repeats itself indefinite times. After googling i found out it's called a Boot loop. Since i thought it was a Update that got interrupted and somehow messed up the Firmware, i downloaded Odin and my firmware for my phone (found at sammobile.com/firmwares/download/46357/N910FXXU1BOC3_N910FTNL1BOB6_TNL/) I followed the instruction and it gave a error. EXT4 blabla error. Found out that the partition is messed up so i ticked the box "Re-Partition" and added a Pit-file for the SM-N910F 32GB. It then worked. So i finally thought yay phone back. But no it still is in the bootloop. I forgot to mention i cannot enter the Recovery mode to hard-reset since the phone keeps rebooting itself it wont enter it, i can only enter Download Mode. After googling again i found out some people got problems with their Power on button maybe it's jammed somehow and causing it to boot loop. so i unscrewed the screw that is closest to the power button and i slammed my phone (SOFTLY Not really hard) on the power button in hope that whatever is jamming it it goes away. Then screwed the screw back in and turned phone on, yet it was still in a boot loop. So it's no the firmware, it might be the power button. is there any other thing that might be causing the bootloop?
To point a few things out.
I never put a custom rom or flashed or firmware on my SM-N910F. I never rooted it or whatsoever. I got it from my Provider and kept it like it was given to me.
I never had any problems with my Power on Button.
I never dropped my phone or cracked the screen or let liquid get into my phone.
The phone is 3 months old.
Can i please get some how, it's really bothering me..
Edit: I never used a SD-Card.

If it's only 3 months old it should be under warranty. Take it back and let the store mess with it if they can't get it you should get a replacement. What carrier is SM-N910F

cam1pbell said:
If it's only 3 months old it should be under warranty. Take it back and let the store mess with it if they can't get it you should get a replacement. What carrier is SM-N910F
Click to expand...
Click to collapse
I contacted them they told me the store warranty is 60 days.
I do still have the Samsung Warranty. Should i bring it to a Samsung Service Center?
I downloaded Samsung Kies. Tried a firmware upgrade. It completed it but still it's in Bootloop.

Dylanaw said:
I contacted them they told me the store warranty is 60 days.
I do still have the Samsung Warranty. Should i bring it to a Samsung Service Center?
I downloaded Samsung Kies. Tried a firmware upgrade. It completed it but still it's in Bootloop.
Click to expand...
Click to collapse
I would take to the Samsung center and tell them it happened when it updated. Good luck

cam1pbell said:
I would take to the Samsung center and tell them it happened when it updated. Good luck
Click to expand...
Click to collapse
If for some reason the Power on button is causing the boot loop by being jammed or whatsoever. What are my options? Is it possible to open the phone and check it myself?

Dylanaw said:
If for some reason the Power on button is causing the boot loop by being jammed or whatsoever. What are my options? Is it possible to open the phone and check it myself?
Click to expand...
Click to collapse
I would call tmobile and talk to a tech. You should have a year manufacturer warranty. They should send you a new phone. I definitely wouldn't take the phone apart that will void your warranty

cam1pbell said:
I would call tmobile and talk to a tech. You should have a year manufacturer warranty. They should send you a new phone. I definitely wouldn't take the phone apart that will void your warranty
Click to expand...
Click to collapse
Ye true.. I'm going tomorrow to Samsung, since t-mobile told me to go to Samsung instead. So i hope a Samsung Service Center will do good.
They also said It will be 100% free if it needs repair.