proximity sensor no longer work - T-Mobile Samsung Galaxy Note II

Ok so I droped my note 2 shattered the screen but the phone still operated normal. So I paid 100 to get repaired at local phone store. It looks good but has flaws. When I make a phone call the screen stay black till the other person hang. And if it go to voicemail well I have to pop the battery out and restart it. Now I asked the guy who repaired it if he can see why it does that he told me my speaker is the problem. But how can that be if I play music all the time and can talk on it. And to add to it I kinda know for sure its the sensor because if its sunny I can hold my phone directly in the sun and it'll come back on or I can put it close to a light bulb lol but I know the sensor still work I assume its adhesive blocking it r something any feedback for me? Can it be my speaker giving my sensor was working before he replaced the screen

*#0*#
You can check if your proximity sensor is working. You shoyld be able to see if is blocked by mounting tape. I believe proximity sensor uses small window next to speaker, closer to camera.
Sent from my SGH-T889 using xda app-developers app

I had the same problem with my note 2. I chatted online with support and after factory reset, they said they would replace it. Sent it back and got a new one.
Sent from my SGH-T889 using xda app-developers app

Related

Proximity / Light Sensor

Hey guys,
I was talking with a guy from my bank the other day, and the guy was mumbling something which I couldn't hear, and after asking him what did he say, he said I was pressing some keys on the phone which was a bit annoying..
but in reality I was just holding the phone to my ear and my cheek was dialing.. too embarassing.. :/
I know theres this proximity sensor on the Samsung Galaxy S, but I dont know when it is used exactly.. So if it isnt used specifically in situations like this (during call) then I think there must be a mod...
Can a Mod be built such that when the phone is held against the ear during the call, the phone gets locked, the keypad gets tucked in and display brightness gets dimmed and when its moved away from ear it gets unlocked by itself (even if there's a pattern lock), the keypad comes back on the screen and display brightness goes back to normal?
is this cool or stupid? you decide...
The proximity sensor works like this. When you cover the sensor, usually with your ear or side of your head while talking, it turns off the screen. Maybe yours is faulty? Mine is working very well, a lot better than on my previous device.
Are you female? Or do you have long hair?
My moto milestone too had that issue with long hair. It was a bad proximity sensor.
I have not had any such issues with my galaxy. : touch wood :
Sent from my Samsung Galaxy Beast using XDA app.
aditya_t90 said:
Are you female? Or do you have long hair?
My moto milestone too had that issue with long hair. It was a bad proximity sensor.
I have not had any such issues with my galaxy. : touch wood :
Sent from my Samsung Galaxy Beast using XDA app.
Click to expand...
Click to collapse
I have long hair I have the same problem... Is there a way to hold the screen ? While on the phone? Because i didnt find one..
omzart said:
I have long hair I have the same problem... Is there a way to hold the screen ? While on the phone? Because i didnt find one..
Click to expand...
Click to collapse
You can NEVER HOLD A PHONE WRONG(well unless that phone is an apple)
Try asking someone else who has long hair to make calls and see if the sensor works or not.
Then do the same thing with someone that has short hair, i.e. no hair over the ears.
If your tests are inconclusive, download the sensor test from the market and see what happens when it is placed near your palm first.
If it works as it is supposed to then next try your ear and face...tuck you hair in once. If it still works then try it without tucking your hair.
I really hope samsung did not use those defective moto sensors.
tl;dr version download sensor test from the market and ask a bunch of people to check the sensor.(You will see everything on the screen. You dont need to make half a dozen calls)
Get back and we will see what happens next
All the best
aditya_t90 said:
You can NEVER HOLD A PHONE WRONG(well unless that phone is an apple)
Try asking someone else who has long hair to make calls and see if the sensor works or not.
Then do the same thing with someone that has short hair, i.e. no hair over the ears.
If your tests are inconclusive, download the sensor test from the market and see what happens when it is placed near your palm first.
If it works as it is supposed to then next try your ear and face...tuck you hair in once. If it still works then try it without tucking your hair.
I really hope samsung did not use those defective moto sensors.
tl;dr version download sensor test from the market and ask a bunch of people to check the sensor.(You will see everything on the screen. You dont need to make half a dozen calls)
Get back and we will see what happens next
All the best
Click to expand...
Click to collapse
I meant an hold button http://www.dvhardware.net/reviews/freecombeatman/4.jpg
sorry ^^
Haha
Try pushing the screen lock button during the call.
Sent from my Samsung Galaxy Beast I9000 using XDA app.
aditya_t90 said:
Are you female? Or do you have long hair?
Click to expand...
Click to collapse
LOL NO! I'm a guy.
I have tested the proximity sensor, and I started observing when I made a call.
the screen locks when I hold it to my ear and unlocks it when I move it away.
guess I didn't enable pattern lock earlier..
problem solved

Desire's screen turns off on dialing/call

Good day,
It seems this issue has been discussed widely and regularly but I couldn't find a solution that works and I hope you can assist.
My -rooted/Redux- Desire's screen goes off when calls are made regardless of whether it is close to face or not, in addition it doesn't come back on until the call is ended -or battery is replaced- and obviously this can only be done by the other party as my screen stays blank and unresponsive..
Any thought or help would be greatly appreciated..
Regards.
Do you use any kind of sticker or a case which is near to the sensor ?
I had similar experiance with a sticker before. for 6 months it didn't cause any problem but after 6 months it caused some with problems with light and proximity sensor.
Harnec said:
Do you use any kind of sticker or a case which is near to the sensor ?
I had similar experiance with a sticker before. for 6 months it didn't cause any problem but after 6 months it caused some with problems with light and proximity sensor.
Click to expand...
Click to collapse
Hi,
No, nothing at all.
Thanks.
I had this problem so i flashed a different ROM and it stopped doing it, sorry im not very technical but it worked for me, try it
AntAust1513 said:
I had this problem so i flashed a different ROM and it stopped doing it, sorry im not very technical but it worked for me, try it
Click to expand...
Click to collapse
Ant,
Thanks but this is my third ROM, didn't help, any other thoughts?
Sent from my Desire HD using XDA App
Maybe the proximity sensor is knackered. Could be your phone that needs repairing. On the other hand you should be able to turn the sensor off if its getting too annoying by going into settings calls or display can't remember precisely buy there should be an option there to turn it off. Hope it helps.
Sent from my HTC Desire using XDA App
gmehtctilt said:
any other thoughts?
Click to expand...
Click to collapse
There might actually be a dust particle under your digitizer, which caused the proximity sensor to malfunction
That's what my Desire has for a few months now.. Drived me crazy, until I started using CM7 which allows me to switch the screen on by pressing the power button during calls. But sometimes it still doesn't respond. Plugging in a powered USB cable is another solution then.
Anyhow, check if your proximity sensor is working by using Z-DeviceTest for example. If the sensor is indeed not working properly, there might be some dust on the sensor. Take off your backplate and blow around the power button area. Worked on my phone the first few times it occurred..
Hope this helps!

In call light sensor

Does anyone know how to adjust or turn off the in Call light sensor it is making my screen immediately shut off on call with my protective case.
Thanks
Shawn
smy1976 said:
Does anyone know how to adjust or turn off the in Call light sensor it is making my screen immediately shut off on call with my protective case.
Thanks
Shawn
Click to expand...
Click to collapse
Never heard of someone wanting to disable the proximity sensor. You would think its probably tied into the auto brightness feature too. Possibly freezing a process with titanium backup? Im sure a dev would know which one.
Instead of doing that, have you considering modifying the case itself?
Sent from my oh-so-sexy Samsung!
I woukd like to know the same thing. I cracked my screen on top of the sensor :/
Sent from my SPH-D710 using XDA App
Im curious about this light sensor my self. My girlfrinds ET4G turns its screen on right away during a call when she removes it from her ear. Mine how ever delays 3 seconds. Same with my phone powering on when i hit the power button. Any one know a fit?
Sent From My Epic Touch 3g
Obviously im sure any dev would have the answer but i know calks Rom has some edits to proximity sensor so he could be one man to ask? Especially regarding delays
Sent from my oh-so-sexy Samsung!
bluefire808 said:
Im curious about this light sensor my self. My girlfrinds ET4G turns its screen on right away during a call when she removes it from her ear. Mine how ever delays 3 seconds. Same with my phone powering on when i hit the power button. Any one know a fit?
Sent From My Epic Touch 3g
Click to expand...
Click to collapse
The delay when waking your phone probably has to due with using a microsd card, which has been well documented. I don't know if it's related to the light sensor during calls though.
petemills8 said:
The delay when waking your phone probably has to due with using a microsd card, which has been well documented. I don't know if it's related to the light sensor during calls though.
Click to expand...
Click to collapse
How can that be true? Im running a class 10 and i still occasionally get a bit of lag when turning on screen
Sent from my oh-so-sexy Samsung!
Speed of card also has nothing to do with the issue. If you plug the phone w/ microsd mounted into the wall charger there will be no lag...unplug the phone from the charger and the screen wakeup lag will be present.

[Q] Proximity Sensor dead. Suggestions to simulate its working?

Alright. My proximity sensor has been dead for a while now. (And yes, it indeed is dead. I've used Proximity Sensor Recallibrator and different apps for testing it.)
It's not a very big issue to use the phone without a working Proximity Sensor. But it gets annoying while attending calls. With a functional sensor, the phone locks itself when you place the phone next to your ear. However, as expected mine doesn't. I've made it a habit to manually lock the screen by pressing the power button before making a call or after receiving a call. However, there are times when I forget in the rush and it leads to very annoying things, the notification drawer slides down and apparently 'my ear' presses and activates wifi, bluetooth and almost everything on the power widget in the notification drawer.
Its really annoying.
I know there's no real way of actually simulating a proximity sensor. So I just need suggestions from you guys as to how to tackle this problem. Any suggestions with creative ideas or workarounds would be welcome.
When i had an htc hd2 i had the same proble and i was using one out of two apps the problem is i can't fully remember the names, one was ditching the proximity sensor and using the light sensor for proximity and the other one was suposed to make the proximity sensor much snappier using partial info from light sensor. Search the play store for "proximity".
P.S. did you dismantle the phone to see if you have dust behind the speaker gril? I had the same problem with my handset , i could have swore that my sensor was dead but after i cleaned it it worked. Hoped i helped
Sent from my Desire HD using xda app-developers app
bondocel said:
When i had an htc hd2 i had the same proble and i was using one out of two apps the problem is i can't fully remember the names, one was ditching the proximity sensor and using the light sensor for proximity and the other one was suposed to make the proximity sensor much snappier using partial info from light sensor. Search the play store for "proximity".
P.S. did you dismantle the phone to see if you have dust behind the speaker gril? I had the same problem with my handset , i could have swore that my sensor was dead but after i cleaned it it worked. Hoped i helped
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Light sensor data for proximity checks. Its an innovative idea... although wouldn't that make my phone lock itself when the lights are turned off?
Also, the dust thing might be a problem, I'll give it a try to see if it helps. Thanks.
if4ct0r said:
Light sensor data for proximity checks. Its an innovative idea... although wouldn't that make my phone lock itself when the lights are turned off?
Also, the dust thing might be a problem, I'll give it a try to see if it helps. Thanks.
Click to expand...
Click to collapse
1 No that app activates only in call, it bypasses the the sensor data from proximity to light while in call then reverts back after call ends the only downside is that it is not as snappy but it is better than nothing
2 Dismantle your back casing and you will find the motherload of dust in speaker grill, if you didn't check that out first then i'm 99% sure this is your problem: filth in speaker grill and on proxy and light sensors you will find a carpet of dust
Caution!!!!
-watch a dismantling video before you start
-if you want to use compressed air to clean the speaker funnel don't exceed 2 bar max and blow at a distance of 15-25 cm not closer
For further support i will help you over forum but check google or xda for a tutorial
bondocel said:
1 No that app activates only in call, it bypasses the the sensor data from proximity to light while in call then reverts back after call ends the only downside is that it is not as snappy but it is better than nothing
2 Dismantle your back casing and you will find the motherload of dust in speaker grill, if you didn't check that out first then i'm 99% sure this is your problem: filth in speaker grill and on proxy and light sensors you will find a carpet of dust
Caution!!!!
-watch a dismantling video before you start
-if you want to use compressed air to clean the speaker funnel don't exceed 2 bar max and blow at a distance of 15-25 cm not closer
For further support i will help you over forum but check google or xda for a tutorial
Click to expand...
Click to collapse
Can you recall the name of the apps? A bit more help than "proximity" would do.. there are a ton load of crappy apps out there with proximity in their names
And thanks for the suggestion I was indeed watching a dismantling video just now.
https://play.google.com/store/apps/details?id=TomReay.proxSensor&feature=search_result
This was the app i initialy used but back then it was't only for htc hero it was only fot htc
But i can't seem to find the second one it was something like :
https://play.google.com/store/apps/details?id=com.hardrock.smartscreenoff&feature=search_result
But i am not 100 % sure this is it
Any progres on dismanteling? i do the cleaning about once in 2 months and it works perfect
bondocel said:
https://play.google.com/store/apps/details?id=TomReay.proxSensor&feature=search_result
This was the app i initialy used but back then it was't only for htc hero it was only fot htc
But i can't seem to find the second one it was something like :
https://play.google.com/store/apps/details?id=com.hardrock.smartscreenoff&feature=search_result
But i am not 100 % sure this is it
Any progres on dismanteling? i do the cleaning about once in 2 months and it works perfect
Click to expand...
Click to collapse
These were the apps that I found. The first one does not work. (I tried it out of desperation even though it stated it was only for HTC Hero ). I read the description of the second one you mentioned and it does not state any such feature about using the light sensor. The closest thing that app would do is to turn the screen off by shaking.
Anyway, you've given me the idea about using the light sensor data only when there is a phone call to lock the screen. I'll try to use Tasker to see if I can make a setting for that scenario. Otherwise I'll just go ahead and make the app.
As for the dismantling, I've seen the video and to get to the grill all I have to do is to remove the gps cover, remove the agency sticker, unscrew 5 screws of the main body cover and remove the cover... right? But unfortunately I don't have the screwdrivers right now, I'll get them first tomorrow and then definitely clean the grill.
if4ct0r said:
These were the apps that I found. The first one does not work. (I tried it out of desperation even though it stated it was only for HTC Hero ). I read the description of the second one you mentioned and it does not state any such feature about using the light sensor. The closest thing that app would do is to turn the screen off by shaking.
Anyway, you've given me the idea about using the light sensor data only when there is a phone call to lock the screen. I'll try to use Tasker to see if I can make a setting for that scenario. Otherwise I'll just go ahead and make the app.
As for the dismantling, I've seen the video and to get to the grill all I have to do is to remove the gps cover, remove the agency sticker, unscrew 5 screws of the main body cover and remove the cover... right? But unfortunately I don't have the screwdrivers right now, I'll get them first tomorrow and then definitely clean the grill.
Click to expand...
Click to collapse
If you have the phone for a long time and you never cleaned it , that might be your problem.
Btw didn't you notice that the phone would turn off harder and sometimes sporadickly while in call before it stoped working?
bondocel said:
If you have the phone for a long time and you never cleaned it , that might be your problem.
Btw didn't you notice that the phone would turn off harder and sometimes sporadickly while in call before it stoped working?
Click to expand...
Click to collapse
Actually.. I don't recall when it actually stopped working. So no, I have no recollection of such happenings. But I do believe you that it might be a possible cause because of the way I handle the phone, dust is a very real possibility.
Ok my friend i will stay tuned on the topic. i will go to bed now but i will be here tomorow to help and assist with whatever i can.
Good luck m8!
Tell me if you mannaged to fix anything.
First of all try to clean the sensor
I've got a simple one... Call a friend and place your hand over the sensor. If the screens turns off its working lol

Screen will not wake up while on call.

Am i missing a setting somewhere. My screen will not wake up while on a call and I move my phone away from my ear (~75% of the time), other times it will not turn the screen off when I put it to my ear.. I have the problem on Paranoid, Jellybomb and Venom Ice. I assume it is a problem with my hardware since it happens on several ROMS.
*#0*# on the dialer will enter test mode.
Press sensor and cover the proximoty sensor with your hand.
Remove cases/screen protectors if present and test it out.
When all else fails odin back to stock and test again.
Sent from my SPH-L900 using xda app-developers app
thanks after playing around it appears my proximity sensor is shot.
Same thing happened to me after having my note for a touch under three months. I had to take it into Sprint, and they ordered me another phone. Unfortunately, I had to pay $35 because I didn't have the insurance. I believe they just raised the charge to $50. You can also go the Samsung warranty route, but you will be out of a phone for a couple weeks ( it's free though besides shipping).
Sent from my SPH-L900 using xda app-developers app
Is the auto screen off checked in the call settings?
w7excursion said:
Is the auto screen off checked in the call settings?
Click to expand...
Click to collapse
Yeah it is, but there is no doubt that it is a hardware problem at this point after testing as recommended above. The sensor basically gets stuck. The only way to get it to work after that is to get it in direct sunlight or shine a flavor right on it. Have a replacement on the way.

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