Develop Bugs

[Q] So I melted my phone, gentlemen.

Yeah, after I've taken such great care of my Incredible, I made a big mistake today. I was looking through a closet for a box of trashbags, and had the flashlight app on. I found the bags, and thought I had turned the flashlight off, but in fact I had not. I slipped the phone into my pocket.
Well, 5min later I feel a burning in my pants, sure enough the back plate and LEDs had melted under the high heat and fused together. The leds are melted down around the backplate, which has warped around the holes. It's only noticeable if you look kinda close. But, I can't get the plate off. I freaked out.
So, I know a few options, I can pay the $100 deductible and get a replacement phone from my insurance. I want to know, will it be the same hardware? (AMOLED)
I also can attempt to cut the phone apart with a small knife, as it has only fused around the leds. I can live with melted leds (they still work).
My only other question is: what is the possibility of smooth-talking the verizon store rep into replacing the phone under my 1 year warranty? I can nandroid, then get it back to stock before I take it in.
Thanks guys, I put so much time and money into this phone, god I hate when things like this happen.

i would call verizon and tell them there is a problem with the leds and there not working correctly that you cant get the cover off.

Sounds Like A Warranty Replacement To Me.

That's hilarious and sad at the same time. I would call up verizon and have a what if hypothetical conversion about this. Most likely if you get a new Dinc it won't be amoled.
Sent from my ADR6300 using XDA App

were you using the htc flashlight?
Sent from my ADR6300 using XDA App

pete_kowalski83 said:
were you using the htc flashlight?
Sent from my ADR6300 using XDA App
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Unfortunately not, I was using Torch from Cyanogenmod. However, I'm sure I could get the same results if I left the HTC app on long enough, as Torch wasn't even on full brightness. It's really weird.
So the general consensus is to call verizon? Not go to a store?

J.New said:
Unfortunately not, I was using Torch from Cyanogenmod. However, I'm sure I could get the same results if I left the HTC app on long enough, as Torch wasn't even on full brightness. It's really weird.
So the general consensus is to call verizon? Not go to a store?
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I think going to a store might be best. Do a nandroid, and restore to stock. Make sure you s-on, and pull your SD card out for good measure xD Then show it to a representative and tell them you were using the flashlight app and you put it in your pocket blah blah.
There is this thing called the manufacturer's warranty that covers your phone for 1 year from hardware defects. And that is certainly a hardware defect. The dude will fill do everything for you, and a new one will be sent to you. Don't worry, if you have AMOLED now, you should get a Certified Like-New AMOLED. (Some Verizon internal memo was leaked a few months ago confirming this, and I can personally confirm)

gmichaelow said:
I think going to a store might be best. Do a nandroid, and restore to stock. Make sure you s-on, and pull your SD card out for good measure xD Then show it to a representative and tell them you were using the flashlight app and you put it in your pocket blah blah.
There is this thing called the manufacturer's warranty that covers your phone for 1 year from hardware defects. And that is certainly a hardware defect. The dude will fill do everything for you, and a new one will be sent to you. Don't worry, if you have AMOLED now, you should get a Certified Like-New AMOLED. (Some Verizon internal memo was leaked a few months ago confirming this, and I can personally confirm)
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I wouldn't go so far as to call it a hardware defect, as this was not normal wear and tear. LEDs typically do a very good job of heat dissipation, but putting an illuminated one in your pocket is going to allow for an unnatural buildup of heat. Rather than a defect, it's simple physics.
For the OP- definitely restore to stock and take it in for a warranty exchange. However, you may want to leave out the part about having the LEDs on while in your pocket.

Turn flashlight back on for few minutes so that it it melts again and pull the phone apart.

Aftermarket light or not, I had no idea it got that hot: 0
Sent from my ADR6300 using XDA App

You placed an RF transmitter next to your goods? ..or ..are you a hot woman?

luvit said:
You placed an RF transmitter next to your goods? ..or ..are you a hot woman?
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Hahaha I'm no woman. I guess you could call me reckless/uninformed. I haven't seen much hard information that suggests radiation is high enough to cause problems.
And thanks for the responses. This weekend I'll go back to stock, and bring it in to the verizon store in my area. Just double checking, I'm going to tell them that I was using the htc flashlight app, but should I tell them that I had it on for a long time, short time, medium amount of time? I'll know to say that I felt the phone starting to get hot, and then turned it over and saw the melted plastic.

I do that all the time whilst drinking out of a plastic bottle that I left in my car during 100 degree temps.
luvit said:
You placed an RF transmitter next to your goods? ..or ..are you a hot woman?
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Sent from my ADR6300 using XDA App

the SAME thing happened to me on my inc! only i caught it before it actually fused my backplate to the phone! my backplate still got melted though, and the chasis around the LED's. I was also using the torch on CM 6.1, it truned on in my pocket since I had the torch app in quick launch/widget area of the notification bar. I also had the torch set to "High/Death Ray" so im sure that didnt help either!

suprdamn said:
Turn flashlight back on for few minutes so that it it melts again and pull the phone apart.
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Did the OP not read this? This is your solution dude. As soon as you take it off blow on it so it cools quickly and just snap the cover back on, problem solved.

In call light sensor

Does anyone know how to adjust or turn off the in Call light sensor it is making my screen immediately shut off on call with my protective case.
Thanks
Shawn

smy1976 said:
Does anyone know how to adjust or turn off the in Call light sensor it is making my screen immediately shut off on call with my protective case.
Thanks
Shawn
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Never heard of someone wanting to disable the proximity sensor. You would think its probably tied into the auto brightness feature too. Possibly freezing a process with titanium backup? Im sure a dev would know which one.
Instead of doing that, have you considering modifying the case itself?
Sent from my oh-so-sexy Samsung!

I woukd like to know the same thing. I cracked my screen on top of the sensor :/
Sent from my SPH-D710 using XDA App

Im curious about this light sensor my self. My girlfrinds ET4G turns its screen on right away during a call when she removes it from her ear. Mine how ever delays 3 seconds. Same with my phone powering on when i hit the power button. Any one know a fit?
Sent From My Epic Touch 3g

Obviously im sure any dev would have the answer but i know calks Rom has some edits to proximity sensor so he could be one man to ask? Especially regarding delays
Sent from my oh-so-sexy Samsung!

bluefire808 said:
Im curious about this light sensor my self. My girlfrinds ET4G turns its screen on right away during a call when she removes it from her ear. Mine how ever delays 3 seconds. Same with my phone powering on when i hit the power button. Any one know a fit?
Sent From My Epic Touch 3g
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The delay when waking your phone probably has to due with using a microsd card, which has been well documented. I don't know if it's related to the light sensor during calls though.

petemills8 said:
The delay when waking your phone probably has to due with using a microsd card, which has been well documented. I don't know if it's related to the light sensor during calls though.
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How can that be true? Im running a class 10 and i still occasionally get a bit of lag when turning on screen
Sent from my oh-so-sexy Samsung!

Speed of card also has nothing to do with the issue. If you plug the phone w/ microsd mounted into the wall charger there will be no lag...unplug the phone from the charger and the screen wakeup lag will be present.

proximity sensor no longer work

Ok so I droped my note 2 shattered the screen but the phone still operated normal. So I paid 100 to get repaired at local phone store. It looks good but has flaws. When I make a phone call the screen stay black till the other person hang. And if it go to voicemail well I have to pop the battery out and restart it. Now I asked the guy who repaired it if he can see why it does that he told me my speaker is the problem. But how can that be if I play music all the time and can talk on it. And to add to it I kinda know for sure its the sensor because if its sunny I can hold my phone directly in the sun and it'll come back on or I can put it close to a light bulb lol but I know the sensor still work I assume its adhesive blocking it r something any feedback for me? Can it be my speaker giving my sensor was working before he replaced the screen

*#0*#
You can check if your proximity sensor is working. You shoyld be able to see if is blocked by mounting tape. I believe proximity sensor uses small window next to speaker, closer to camera.
Sent from my SGH-T889 using xda app-developers app

I had the same problem with my note 2. I chatted online with support and after factory reset, they said they would replace it. Sent it back and got a new one.
Sent from my SGH-T889 using xda app-developers app

Galaxy Note 8.0 need advice!

GT-N5110 wifi version. Ive had this device for 10 days. Out the box it was running 4.1.2 and seemed work great other than the occasional 3-5 seconds when screen would become unresponsive during normal use. After using it for a few days I decided to go ahead and update to 4.2.2 thinking maybe it would fix the screen issue. It did fix that issue but now im having another problem. After the device sits dormant for awhile the screen doesnt respond to touch but still works fine with the s pen. Ill turn it on after sitting all night and after swiping to unlock the screen it becomes unresponsive. I usually have to lock/unlock the screen several times before it will start responding. After it starts working I can be on it for hours with no more problems. But if I lock the screen an set it down for awhile when I go to use it again it does the samething. It seems like it has to warm up. I tried doing factory data reset but that didnt help. It is rooted also but the only thing ive done so far is get rid of some bloatware.(i didnt root it untill after the problem started). Anyone have any advice?

Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app

That does sound rather crazy, the unresponsiveness is out of the ordinary... did you try turning off a lot of the extra features built in by Samsung? another thing you could do is download Clean Master from the play store and take a look at your Ram use-age and clean out some cache files with it, this might help with the lag. The touch response could be hindered due to a case or screen protector... other than that the only thing i could think is if there was physical damage done to it before that could cause the touch screen to act that way.

Ummmm... I would have taken it back to the store and asked for a replacement.
That is not normal at all. even with the device's settings left alone, there should not be any issues with responses with touch.
Note... The pen feature is totally separate from touch. The screen has two different features, one being a digitizer for the pen function the other for touch. It is possible that during assembly that the connection for the touch screen is faulty, as a bad solder joint during wave process could make the connection heat related. As the device cools, the contacts contract causing a fault with touch operation. When heated up from normal use, expansion forces contact between connector and board for normal operation to function with touchscreen.

livis n fur said:
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
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Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk

FrozenRiff said:
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
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The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!

TwanMan87 said:
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
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Thanks for the FYI. I was using the moko whatever with a keyboard and I got the freezes all the time. I was thinking about the official Samsung one but if that gives you problems then forget it. I almost sold this thing on eBay cause I couldn't take the freezes anymore. Now I use a tpu case with it and couldn't be happier
Sent from my GT-N5110 using Tapatalk

any defects?

Has anyone noticed any hardware defects with their models yet?
my raising volume button seems to get stuck pretty often, like maybe 30% of the time. That is, it fails to raise the device volume. The button to lower volume seems to work fine though

Wow, do I gave the only defect?... Does anyone know the replacement process / policy if I didn't purchase the sprint protection plan?

Haven't noticed a single thing - everything running absolutely perfect and definitely haven't had that volume issue.
I'm not sure what you do if you didn't get insurance but if it is an actual manufacturing defect I'm pretty sure you can go through Samsung themselves. (I've only ever used Asurion or Squaretrade myself never through the actual manufacturer)
Sent from my SM-N910P using XDA Free mobile app

My battery cover doesnt snap all the way on...REALLY annoying for my OCD...i need to try and call sprint and see if theyll let me swap just the back i dont want a whole new phone.
Also using the cable it came with i only get USB charging...using my old Note 2 cable i get AC charging...the actual charger works but the cable doesnt seem to. I must have gotten a crappy package. At least the phone itself seems fine lol
Sent from my SM-N910P using Tapatalk

All of my hardware and software keys just stopped working minus the home button and volume up button. Becoming really frustrating especially since ive only had the phone for 6 hours.

Hiss in video recordings
I recorded some video last night with no problem. Today, I discovered a hiss in all new recordings. I restarted the phone to no avail. Will be exchanging the phone for a new one tomorrow.

Inline said:
Haven't noticed a single thing - everything running absolutely perfect and definitely haven't had that volume issue.
I'm not sure what you do if you didn't get insurance but if it is an actual manufacturing defect I'm pretty sure you can go through Samsung themselves. (I've only ever used Asurion or Squaretrade myself never through the actual manufacturer)
Sent from my SM-N910P using XDA Free mobile app
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Darn, that's slightly frustrating.. I was so excited and happy for this phone, even this lemon is so difficult to part with ;P
Beautiful device though, Samsung really hit it out of the park this time!

I am having an issue with my Wi-Fi. It will not stay connected. I have to reboot the phone just to get it to come on. Then when it comes on it will not stay on if I am not using the phone. Other than that it works fine.

If I charge the phone for an extended period of time, it will not wake. I have to perform a battery pull to restart it. I have tried with the quick charge settings on and off, and I have tried with the included Samsung charger and a Palm charger. I'll probably take it back to Sprint for a replacement.
- X

I have a white model from Tmo and it's absolutely perfect so far. I would imagine that anyone of you having serious issues with your note 4 should bring it back to your carrier right away without delay. At least call them.
Sent from my SM-N910T using XDA Free mobile app

Just a reminder. Do a *#0*# test on your phone before walking out the door. That won't catch every defect, but it will catch quite a few.

IBNobody said:
Just a reminder. Do a *#0*# test on your phone before walking out the door. That won't catch every defect, but it will catch quite a few.
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What does that tell you exactly?
Sent from my SM-N910T using XDA Free mobile app

Dialing *#0*# on ant Samsung phone puts the phone into self-test mode. You can test almost every sensor, button, and speaker on the phone. It's fantastic for testing the AMOLED screen too. The only thing I don't think it tests are the microphones.

My white one has a bum barometer sensor. It reports a value, but it's stuck at 29.870 in Hg. Doesn't budge at all from that value. Best buy is going to exchange or when they get more in stock. Other than that, no gap, no issues whatsoever.

Damn, I'm having a lot of trouble exchanging my phone.. All the sprint stores I've went to the past 3 days have all said they are out of stock..
Has anyone else exchanged their phone at sprint yet? Should have bought my phone f4om best buy :/ don't like dealing with sprint

chosenhobo said:
Damn, I'm having a lot of trouble exchanging my phone.. All the sprint stores I've went to the past 3 days have all said they are out of stock..
Has anyone else exchanged their phone at sprint yet? Should have bought my phone f4om best buy :/ don't like dealing with sprint
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Call Customer Service and have them send one via 2 day air. I just got my phone today in two days. The stores here are like yours; out of stock.