Develop Bugs

[Q] Low storage space?

As per any sources I've seen online, the HOX is supposed to ship with 32GB storage, ~25GB user available. However, this does not seem to be the case with my phone, as seen in the screenshot below.
Am I looking at the wrong place? Do these numbers not represent what I think they represent? Or was I mistakenly given a unit with 16GB storage and that I should request an exchange?
This phone was purchased under contract from Singtel, in Singapore, if that changes anything.

ULAMSS5 said:
As per any sources I've seen online, the HOX is supposed to ship with 32GB storage, ~25GB user available. However, this does not seem to be the case with my phone, as seen in the screenshot below.
Am I looking at the wrong place? Do these numbers not represent what I think they represent? Or was I mistakenly given a unit with 16GB storage and that I should request an exchange?
This phone was purchased under contract from Singtel, in Singapore, if that changes anything.
Click to expand...
Click to collapse
Hi Mate is this screenshot of the One X as your icons etc are completely different to mine. It may be because im still running stock but the icons on the screenshot above look to be honeycomb icons? If this is the one X mine states
Total Space 25.24Gb

See mine...unfortunately, the xda premium app has gone crazy...doesnt allow to upload pics easily lately....
EDIT : Pic is not showing up.... mine is 25 GB as stated by above person.
Sent from my HTC One X using xda premium

Have you tried a reset?
Mine is 25 gb as well
Edit: okay I can't upload pictures from XDA app either
Sent from my HTC One X using XDA

I believe the US model had only 16 GB as well as using the dual-core snap dragon instead of the Tegra 3. Maybe you have a US model.
If you go into Settings - About - Hardware Information, what does it say under Processor?
Sent from my HTC One X using xda premium

Out of the 32gb , you have around 2gb of internal memory and 25gb of external memory, the rest is used by the operation system.
John.

Why is the image only 360 × 640 ?...

Yes, the Krait S4 version of the HOX only comes with 16GB storage while the Tegra 3 version comes with 32GB.

Hi, thanks for all the quick replies!
I have attached the screenshot of the hardware information screen, plus HTC is advertising all over Singapore, on all of them saying that this features Tegra 3, first QC in the world blabla, so I doubt I have a S4 variant.
The screenshots are taken natively by voldown + power, so I have no idea why their resolution is so much lower.
Possibly related, apparently my phone has been loaded with the bloatware of all 3 telcos in SG, plus all those in Malaysia.
Could someone from SG do a cross-referencing for me? If I'm not wrong, f13ry_1ce resides here as well.

You buy yours from sim lim?
From your pic you should have the 32gb HOX. Email [email protected] maybe they will replace your device for you.
Sent from my HTC One X using Tapatalk 2

ULAMSS5 said:
Hi, thanks for all the quick replies!
I have attached the screenshot of the hardware information screen, plus HTC is advertising all over Singapore, on all of them saying that this features Tegra 3, first QC in the world blabla, so I doubt I have a S4 variant.
The screenshots are taken natively by voldown + power, so I have no idea why their resolution is so much lower.
Possibly related, apparently my phone has been loaded with the bloatware of all 3 telcos in SG, plus all those in Malaysia.
Could someone from SG do a cross-referencing for me? If I'm not wrong, f13ry_1ce resides here as well.
Click to expand...
Click to collapse
Here in Malaysia telco's fortunately do not have any of their own bloatware. They still come with the HTC stuff that's really stupid though. What's the point of installing HTC Watch on a phone with a software version for Asia if you're not going to let us use the damn thing.
Also, very weird that you have so little storage. Check it out with your warranty supplier.

Just got a reply. They prompted me to do a factory reset, which I did. Guess what. The total storage turned into 25.24Gb! Never knew factory resets could do such wonders.
Thanks for your help, guys!

[Q] Samsung 64gb MicroSDXC External Card issues

Hi all. I have recently been given the new Samsung Galaxy Note 10.1 (2014 Edition) for my 40th Birthday. I have bought a Samsung 64Gb MicroSDXC UHS-1 PRO Card to be able to expand its memory.
The card turned up today and no my up most annoyance I can't get it to work properly.
Here are my faults:-
Mount the SD Card, check on File manager and it says 63.28Gb available. 1 Folder (LOST.DIR) showing on the card with 0 files in.
If I go and try to add a new folder, a message appears at the bottom of the screen saying 'Creation failed' and then card becomes unrecognisable by the File manager.
The go to SETTINGS/GENERAL/STORAGE and scroll down to SD Card and it reads 0.00B Total space, 0.00B Available space.
If I unmount and remount without physically extracting the card, nothing changes, it still reads 0.00B available. I have to physically remove, wait 5 secs and re-insert the card for it to be recognised again.
I have downloaded SDCardTester from Play Store and that worked fine on the first try, Reading and Writing 100%. Each time I try and do that again it now says 'ERROR - No permission to write to extSdCard'
I have checked the Permission/Platform.xml file and the <group gid="sdcard_rw" /> line item is there.
I have also noticed that a couple of times that I have tried to download apps from Play Store while the card is inserted into the SD Slot, the Samsung Note turns itself off and reboots itself without me even pressing anything.
I have a Samsung Galaxy Note 3 too and when the card is inserted into this, I can fully read and write to it.
So my question is, why can't I do the same with the Note 10.1 (2104 Edition)? What is it I need to do?
BTW - I am a complete novice at this and if Rooting is the way forward then please can someone explain it in laymans terms.

I have the EXACT same card yet never had any issues with it. I took it out of its packaging and popped it in and never needed to format it or anything and its worked brilliantly from day one, So no idea why yours isnt working with the Note 10.1 2014. Maybe zomeone more tech savvy than me and you can come up with a reason.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Yeah, bought a SDXC Class 10, Samsung, 64GB. It was working, but had serious issues with stuff like "permissions", it was also so incredibly slow.
Then, all of a sudden, I restart the tablet, it "checks for errors", and automatically unmount it. If I go to the Storage menu, the whole tablet freezes while it's trying to identify the SD. Tried to put it on the PC, but the same problems: I open the partition manager, it will freeze until I take the card off. Tried on Windows, and in Linux, through GParted, it wasn't showing either.
I found this http://forum.xda-developers.com/galaxy-s3/general/tutorial-howto-convert-external-sd-card-t2480963 , and I'm going on the expert mode. fdisk never opens, then I tried directly to format (Since I know the folder, and it's the same one as in the tutorial), and the same command doesn't work (There is no -t), so I tried -F and it gives a "Short write" error.
I'm not sure if my card is busted (After 2 days since I bought...), because all of them still tries to read it, but just can't reach an end...

stundies said:
Hi all. I have recently been given the new Samsung Galaxy Note 10.1 (2014 Edition) for my 40th Birthday. I have bought a Samsung 64Gb MicroSDXC UHS-1 PRO Card to be able to expand its memory.
Click to expand...
Click to collapse
Where did you get the card? Sounds like you may have a counterfeit.

NickWhit1992 said:
Where did you get the card? Sounds like you may have a counterfeit.
Click to expand...
Click to collapse
It was an eBay purchase, just short of £30.
I have downloaded SdCardReader App which is supposed to be able to let you know if it's counterfeit, when I originally ran this it came back as all ok.
This doesn't explain why it works perfectly well in my Samsung Note 3 and not in the 10.1 (2014) though which is why I'm confused???

Well, the price is right, but I generally wouldn't trust eBay. I've only gotten counterfeits from there. But if it's working with your phone, sounds like a legitimate card.
Sent from my SGH-T999 using XDA Premium 4 mobile app

Had same problem with that card. Returned it to dealer and got a new one.
You have no chance to get it work.
Sent from my C6903 using XDA Premium 4 mobile app

Did you try to format it in the new tablet?
Did you try to put it into a computer and see if that can read it?
Also did you try to put anything on it in the other note?

Hi guys, so is there a solution to this? I'm having the exact same problem with downloading apps and also with the card reading 0.00. it works fine in my pc, works fine in my samsung phone, but probs with my note. Is this a known issue or do we replace the tablet or card?

maddy. said:
Hi guys, so is there a solution to this? I'm having the exact same problem with downloading apps and also with the card reading 0.00. it works fine in my pc, works fine in my samsung phone, but probs with my note. Is this a known issue or do we replace the tablet or card?
Click to expand...
Click to collapse
Where did you buy your card from.
My guess would be get a refund on the SD card and buy the SD Card from Amazon. Reason being is then you will know for sure what the issue is since Amazon only sell official items. I bought mine from amazon and worked straight out of the packet.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
Where did you buy your card from.
My guess would be get a refund on the SD card and buy the SD Card from Amazon. Reason being is then you will know for sure what the issue is since Amazon only sell official items. I bought mine from amazon and worked straight out of the packet.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Yup! It was a fake! Went down to my local store, straight out of the box worked a treat, no issues what's over in all my tests and maaaaaaan it's Fast! After getting the genuine one u can notice extremely subtle differences In the packaging.

maddy. said:
Yup! It was a fake! Went down to my local store, straight out of the box worked a treat, no issues what's over in all my tests and maaaaaaan it's Fast! After getting the genuine one u can notice extremely subtle differences In the packaging.
Click to expand...
Click to collapse
Good to hear. Yeah its an awesome SD card.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Got similar fake directly from german seller hitmeister (and not via some reseller registered there, but directly from a company).
This is one of the large vendors/aggregators like amazon, and thus i'm surprised to receive a fake card from such company.
Also the card wasn't cheap - some 42 Euros (by the comparison it is 38 Euros at ComputerUniverse).
The package is different to what is available on the market (64 GB are written in white, while PRO is written in grey, and not in silver.)
Still the package looks pretty legit, even though Model code indicates it is a chinese version (MB-MGBGB/CN).
Though the card itself looks already a bit strange - The package indicates that the card is made in Korea, however on the cart Taiwan is written.
Also on the card it self the size is written in the same color as the other information.
I'm testing the card with H2testw for 5,5Hours already and got only 14GB Tested for writing.
First 6 GB were tested quickly (some 4,5 MB/s - still way below class 10), but speed dropped afterwards (i'd say to 0,5MB/s).

edelgul said:
Got similar fake directly from german seller hitmeister (and not via some reseller registered there, but directly from a company).
This is one of the large vendors/aggregators like amazon, and thus i'm surprised to receive a fake card from such company.
Also the card wasn't cheap - some 42 Euros (by the comparison it is 38 Euros at ComputerUniverse).
The package is different to what is available on the market (64 GB are written in white, while PRO is written in grey, and not in silver.)
Still the package looks pretty legit, even though Model code indicates it is a chinese version (MB-MGBGB/CN).
Though the card itself looks already a bit strange - The package indicates that the card is made in Korea, however on the cart Taiwan is written.
Also on the card it self the size is written in the same color as the other information.
I'm testing the card with H2testw for 5,5Hours already and got only 14GB Tested for writing.
First 6 GB were tested quickly (some 4,5 MB/s - still way below class 10), but speed dropped afterwards (i'd say to 0,5MB/s).
Click to expand...
Click to collapse
Yeah, I already bought 2 original 64GB Micro SD from Amazon, one for the tablet, one for my phone, but both I made sure to buy from Amazon itself, not from others, and both came well, though I do admit that, to create directories on it via explorer, this tablet sucks compared to my Xperia Z1, but I think the problem is Touchwiz security related bull**** and does not happen with good Android based interfaces.

ssj4maiko said:
to create directories on it via explorer
Click to expand...
Click to collapse
if you're talking about SD card permissions, that is something all KitKat devices have in common, and has nothing to do with "TouchWiz bull****"

ssj4maiko said:
Yeah, I already bought 2 original 64GB Micro SD from Amazon, one for the tablet, one for my phone, but both I made sure to buy from Amazon itself, not from others, and both came well, though I do admit that, to create directories on it via explorer, this tablet sucks compared to my Xperia Z1, but I think the problem is Touchwiz security related bull**** and does not happen with good Android based interfaces.
Click to expand...
Click to collapse
Same story - Hitmeister is the third largest online vendor in Germany (after amazon).
Though i've heard that noone is protected even at amazon.
At least my 14 days return period is not over yet.
Will try to give it back.
After 18 hours of testing with H2testw the conclusion is very clear:
The media is likely to be defective.
7.4 GByte OK (15692927 sectors)
Remainder is lost.

Bought my 64gb memory card on ebay over a year a go. Had it in my Galaxy S4 and my Note 10.1 2014 edition tablet and never had a problem with it from day one.

I've had a few from this eBay seller definitely not counterfeit
http://pages.ebay.com/link/?nav=item.view&id=131226651373&alt=web
BinDroid-Kernel-SM-P600-V2.0.0 | CleanROM 2.0 R2

cv313 said:
I've had a few from this eBay seller definitely not counterfeit
http://pages.ebay.com/link/?nav=item.view&id=131226651373&alt=web
BinDroid-Kernel-SM-P600-V2.0.0 | CleanROM 2.0 R2
Click to expand...
Click to collapse
Regardless if there are genuine sellers on ebay you are always taking a gamble buying from there, always stick to direct sellers like amazon or on the high street so you don't waste your time with rouge coyboys.

HUYI said:
Regardless if there are genuine sellers on ebay you are always taking a gamble buying from there, always stick to direct sellers like amazon or on the high street so you don't waste your time with rouge coyboys.
Click to expand...
Click to collapse
Okie dokie !
BinDroid-Kernel-SM-P600-V2.0.0 | CleanROM 2.0 R2

Replacement Rumours VS What We Know So Far On XDA

This thread will hopefully help anyone expecting a replacement Note 7 and distinguish the facts vs wild media 'grab articles'. Below are some gathered facts regarding replacements so far, including shared replacement experiences worldwide. Please add in your experience and any new facts.
The announcements by the media so far: (feel free to add in or correct this information in the thread, I will update anything that is confirmed)
• Samsung will block your devices from 30th September - (Unconfirmed)
• Samsung will force an OTA through carriers limiting your Note 7 to 60% charge - (Unconfirmed)
• Samsung is issuing refurbished devices - (False)
• Samsung have issued handsets only as a replacement without a box indicating a refurbished unit - (False)
• Samsung is indicating refurbished Note 7 devices (refurbished being recalled stock that is overhauled and reissued as the '2nd batch') via an 'RF' designation in front of the serial number - (False)
• Samsung have a black/blue Square on the replacement device boxes - (True)
• Samsung will have a blue 'S' on the boxes of new batch Note 7 devices - (Unconfirmed)
• Samsung will show a green battery icon via firmware on the new Note 7 batch - (True)
****What has been confirmed?****:
• The new devices have a black/blue square on the box
• Currently affected devices (at least in South Korea) will receive an OTA update to limit the charge capacity to 60% (Samsung have run newspaper ads)
• The serial number can start with 'RF', however, it is not indicative of a refurbished unit, Some of those who ordered directly from Samsung and received the very first units from the original batch had 'RF' beginning serial numbers. It doesn't indicate a refurbished device.
• From Tuesday 20/09/2016, affected devices in the UK will also receive a software update that limits the battery charge to 60% of its full capacity.
• Replacement batteries, some are still SDI, shown via the "batt_type" identification file on the new devices.
• Those who have reported in to XDA have all said that replacements were received in sealed boxes, a new device.
• Some users have been prompted with an error message affecting access to the Secure Folder and S Health. The error encountered on some replacement '2nd batch' Note 7 devices gives the following message:
Alert: Secure Folder cannot be setup because unauthorised software was installed on this device.
&
(S Health) Unable to open app: Your device has been compromised. Because of a new security policy introduced in version 5.0, Knox is not available on compromised devices.
If you're affected, XDA user @violet182 discovered that resetting the firmware using the 'Software update and initialisation setting' via SmartSwitch on a PC/Mac will resolve the issue.
What does this all mean? Well, it points to a frantic media running as many reports as they possibly can, greatly adding to the confusion as anything and everything is being reported without much investigation. Above are facts gathered from our very own community, by sharing first hand experience as Note 7 owners we can stay ahead of the rumour mill.​

Firstly well done for this thread
• Samsung is indicating refurbished Note 7 devices (refurbished being recalled stock that is overhauled and reissued as the '2nd batch') via an 'RF' designation in front of the serial number
Explain this then to the idiot's in the media ...
My 1st Note which received on the 30th August 2016 had RF in from of the serial
My replacement which i received 12th September 2016 has RF in front of the serial
So my 1st which I ordered from Samsung UK direct and was in 1st 1000 was a refurbished model ??? say is as I still have it at home

Ok to share my experience for this thread...
Country of Purchase - UK
Phone Supplier - O2
Date original received - 30/08/16
Date Replacement Recieved - 12/09/16
Sticker on replacement box - Small black square
Serial Number Starting Letters (Original) - RF
Serial Number Starting Letters (Replacement) - RF
Manufacture Date of Replacement - 01/09/2016
Country of Manufacture - Vietnam
The whole RF being a refurb is bull how can my device be manufactured on the 1st of the month, be sent out, sold to a customer, returned to Samsung, refurbished, sent back out to the network provider and then sent to me within 11 days!

Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16. Small black square on box, Made in China, serial number opening characters on both original and replacement = R28.
Also just set up Secure Folder and no problems there as I wanted to test that line in OP.
edit: This might be completely unrelated to the exchange program, but my original had the screen protector placed inaccurately, in that the lower half of the top speaker+lens+sensors were covered by it, letting it get some air underneath and struggle to stay on with my case (at the top). The replacement is placed perfectly, and I mean I just grabbed my measuring tape and checked like the huge nerd I am and it is precise, just perfect.

stevierayvaughan said:
Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16. Small black square on box, Made in China, serial number opening characters on both original and replacement = R28.
Also just set up Secure Folder and no problems there as I wanted to test that line in OP.
edit: This might be completely unrelated to the exchange program, but my original had the screen protector placed inaccurately, in that the lower half of the top speaker+lens+sensors were covered by it, letting it get some air underneath and struggle to stay on with my case (at the top). The replacement is placed perfectly, and I mean I just grabbed my measuring tape and checked like the huge nerd I am and it is precise, just perfect.
Click to expand...
Click to collapse
Thanks for this, I'm going to amend the line accordingly. I have noticed with my replacement that the reported expansion gap (present on my first device) is no longer present, no light bleed can be observed either.
stevierayvaughan said:
Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16.
Click to expand...
Click to collapse
Are those your manufacture dates? I guess not given the replacement date being the 15th.?

alltaken123 said:
Are those your manufacture dates? I guess not given the replacement date being the 15th.?
Click to expand...
Click to collapse
How can I see the manufacture dates? I checked on the box there's nothing nor on the little label on the back of the phone, just serial number and model number etc. The dates I gave are for when I received/activated the phones.

stevierayvaughan said:
How can I see the manufacture dates? I checked on the box there's nothing nor on the little label on the back of the phone, just serial number and model number etc. The dates I gave are for when I received/activated the phones.
Click to expand...
Click to collapse
If you use this it should give you the info:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en_GB

Ok here's what I get:
Original N7 - MADE IN CHINA / 2016.08.13
Replacement N7 - MADE IN CHINA / 2016.08.31
And thank for the app link, it even has the temperatures very useful!

stevierayvaughan said:
Ok here's what I get:
Original N7 - MADE IN CHINA / 2016.08.13
Replacement N7 - MADE IN CHINA / 2016.08.31
And thank for the app link, it even has the temperatures very useful!
Click to expand...
Click to collapse
You're welcome, thanks for contributing.

my note 7 bought before the recall, on 28 august, has a a serial beginning with RF, so, RF means nothing

From Canada here. Received my replacement phone today. It is sealed in the box but it does not have black or blue dot or sticker. Not sure if I should open it still.

Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks

Ss4kak said:
Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks
Click to expand...
Click to collapse
I've still got my 1st note 7 ...wondering when Samsung will call for me to return it

Ss4kak said:
Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks
Click to expand...
Click to collapse
Return the box with everything in it. No need to return your gifts.

alltaken123 said:
If you use this it should give you the info:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en_GB
Click to expand...
Click to collapse
I find the manufacturing info to be terribly inaccurate. My GS7 clearly states "MADE IN INDONESIA" on the box, but the app says China.

I'm in abu dhabi. Unit manufactured July 30, serial number starts with RF. Waiting for replacement. Is anyone there returned the unit with box incomplete accessories? They accept?

marktang said:
From Canada here. Received my replacement phone today. It is sealed in the box but it does not have black or blue dot or sticker. Not sure if I should open it still.
Click to expand...
Click to collapse
Is the imei listed on the sticker on the outside of the box? If so check it on samsung website to see if it says you are OK.

Novarider said:
Is the imei listed on the sticker on the outside of the box? If so check it on samsung website to see if it says you are OK.
Click to expand...
Click to collapse
yes i checked...it says unrecognized. but my old phone it says affected...so i'm assuming the new one is ok

My replacement also shows as unrecognised. I think you're okay to keep the device. I'll be sure to keep an eye out for anymore reports of a replacement in Canada not having a sticker, if another instance occurs I'll update.
Thanks for sharing!

How can I see the batt_type for my note 7. I've tried the Phone INFO Samsung App?

NFC - unable to use

hello,
i searched (using the search function AND scrolling trough posts) about NFC issues. i couldn't find a thread so here it is!
i JUST BOUGHT an unlocked / international version of Z2 Play - 4Gb and 64Gb version.
the users manual states: Note: NFC is not available in all areas or on all models.
i tried to use NFC with...
- tags
- another phone
it does not recognize any of them.
the phone is updated to the latest security patches (in europe).
before i send the phone back to the seller (i can do that) i would like to know if it is a well known issue or my phone has a problem.
i tried using tags and other phone connection WITH and WITHOUT the back-cover mounted on the device.
my back-cover has only ONE metallic contact.
so please provide help in order for me to decide if i am going to return the product.
NOTE: i am a LG user and this is my first venture into Moto devices.

DTTR said:
hello,
i searched (using the search function AND scrolling trough posts) about NFC issues. i couldn't find a thread so here it is!
i JUST BOUGHT an unlocked / international version of Z2 Play - 4Gb and 64Gb version.
the users manual states: Note: NFC is not available in all areas or on all models.
i tried to use NFC with...
- tags
- another phone
it does not recognize any of them.
the phone is updated to the latest security patches (in europe).
before i send the phone back to the seller (i can do that) i would like to know if it is a well known issue or my phone has a problem.
i tried using tags and other phone connection WITH and WITHOUT the back-cover mounted on the device.
my back-cover has only ONE metallic contact.
so please provide help in order for me to decide if i am going to return the product.
NOTE: i am a LG user and this is my first venture into Moto devices.
Click to expand...
Click to collapse
I got the same Problem Bro. Nothing interacts with my NFC - I read it's on the top of the phone... behind the camera or the flash. But with knowing this nothing changed.
It's really annoying cause I'm in Australia on Vacation and want to pay with my phone and paypal at the shops, because the currency is good right now.

So, the notch... The mark above the earpiece is the sensor. It works.
https://youtu.be/WRGtq7Lgf-s
Sent from my LG-D855 powered by Liquid "O" and Tapatalk.

DTTR said:
So, the notch... The mark above the earpiece is the sensor. It works.
https://youtu.be/WRGtq7Lgf-s
Sent from my LG-D855 powered by Liquid "O" and Tapatalk.
Click to expand...
Click to collapse
This is really a strange Location! Mine works too... haha
thanks for figuring out.

Strange location indeed. I need NFC for car integration, I will place a NFC tag on a car charger. But my car charger is not as tall as the device.
So I intend to return it.
I like the Amoled... I like the feel of the phone (even if my 4 years old LG G3 is smoother - on a 7.1 custom ROM)... But unfortunately this one does not meet my day-to-day usage requirements.

I made my first payment using this device.
It turns out that having the NFC sensor on that spot is perfect for making payments. You don't have to manoeuvre the phone in strange positions according to the position of the place of payment. So... Nice job!

Tab S4 - Live Demo Unit

Hello guys,
I acquired Samsung galaxy Tab S4 SM-T830X for 300 euros and it is live demo unit and I have a question how I can remove "retail" mode where I can not install some apps as Antutu and CPU-Z?
Should I root it or what to do?
Thank you in advance!

bojanoo7 said:
Hello guys,
I acquired Samsung galaxy Tab S4 SM-T830X for 300 euros and it is live demo unit and I have a question how I can remove "retail" mode where I can not install some apps as Antutu and CPU-Z?
Should I root it or what to do?
Thank you in advance!
Click to expand...
Click to collapse
Have you enabled developer mode? As on mine in dev mode it allows me to toggle retail mode. Check there..

Acquired.... Hmm I'm sure.

N1NJATH3ORY said:
Have you enabled developer mode? As on mine in dev mode it allows me to toggle retail mode. Check there..
Click to expand...
Click to collapse
I tried that and nothing happens with all Samsung apps, but other apps can be inactive... Any idea? I am getting error 501 while I am trying to install some apps...

ashyx said:
Acquired.... Hmm I'm sure.
Click to expand...
Click to collapse
I bought it in local shop... How they get it, I don't know...

Download FW from SAMFIRM for the device - Flash with ODIN for the device with your countries FW
See if that will allow it around...
Just a thing as well - Some stores here in the UK will sell Demo units as stock if the customer asks if end of line etc

fkofilee said:
Download FW from SAMFIRM for the device - Flash with ODIN for the device with your countries FW
See if that will allow it around...
Just a thing as well - Some stores here in the UK will sell Demo units as stock if the customer asks if end of line etc
Click to expand...
Click to collapse
The Tab S4 has just been released. How is that end of line?
For what reason would a store sell a demo model when stock is still available?

ashyx said:
The Tab S4 has just been released. How is that end of line?
For what reason would a store sell a demo model when stock is still available?
Click to expand...
Click to collapse
First off - Great to see you here - Noticed you had created a Tab S4 TWRP
Second - I agree with you. But if you are over here in the UK - CPW and O2 barely have any stock of these... Ive seen a couple of stores sell demo units in some capacities. Back in 2012 - When Comet went under - They were selling Demo units real cheap for IPADs etc because of administration.
If the user has picked up a demo unit lawfully (Notice how i say that ) Then it could be that a store was going to stock the device but due to delays in procuring etc (CPW had issues and pushed back release from Samsung by WEEKS!) they no longer plan to stock it.
Either way there are numerous reasons why they have a demo unit. Some legal some not so much... But either way while we dont know the full circumstances... We can assist if need be.
If the OP has stolen / obtained unlawfully then there is very little that can be done apart from to block the IMEI.
I wonder if the OP would like to tell us how he acquired said device,...

fkofilee said:
First off - Great to see you here - Noticed you had created a Tab S4 TWRP
Second - I agree with you. But if you are over here in the UK - CPW and O2 barely have any stock of these... Ive seen a couple of stores sell demo units in some capacities. Back in 2012 - When Comet went under - They were selling Demo units real cheap for IPADs etc because of administration.
If the user has picked up a demo unit lawfully (Notice how i say that ) Then it could be that a store was going to stock the device but due to delays in procuring etc (CPW had issues and pushed back release from Samsung by WEEKS!) they no longer plan to stock it.
Either way there are numerous reasons why they have a demo unit. Some legal some not so much... But either way while we dont know the full circumstances... We can assist if need be.
If the OP has stolen / obtained unlawfully then there is very little that can be done apart from to block the IMEI.
I wonder if the OP would like to tell us how he acquired said device,...
Click to expand...
Click to collapse
See that's the issue. These devices are not supposed to be released to the public, but destroyed.
I agree there are instances where demo devices end up in public hands, but not usually brand new recently released devices.
FRP is meant to protect unlawfully 'acquired' devices from being accessed and we get a lot of posts regarding that also.
I'd gladly assist anyone with a legitimate issue, but I feel uneasy with this sort of thing without actual proof of 'aquirement' especially considering posts related to unlawful practices are not allowed on XDA.
I'm not pointing fingers here, just voicing concern.

Thats very true with FRP. What should also be kept in mind here.
Samsung's retail mode is very different to the Retail Mode built into Developers Options.
Thing is - If the user does as my advice. Very quickly we will know if there is an issue with the device. It will ask for the original Google Account Assigned to the device ^_^
Lets see what happens

I removed retail software and flash new one and everything is working fine now... It was also some issues with charging but now everything is great. Like this forum!
Sorry for the inconvenience, but the guy sold me and I don't have idea how he got it... In my country there is no possibility to get it so soon after official release.

Can you share solution please
When I try to flash it says no flash interface found

I'd love to get a copy of the DeX switcher app that's included with the real Retail Mode.