Develop Bugs

T-Mobile insurance. Is it worth it?

I wanted to start this thread as sort of an informative type of thread. I know there will be other people wondering the same thing. I haven't had t-mobile in years and only dealt with sprint Asurion insurance.
I have been offered t-mobile insurance and I'm not really sure if it would be worth getting it. There were three options given and I wanted to get some insight from some customers that have gone through the insurance in the past. I am leaning towards the middle one that I think was 4.79.
Is this a good insurance to have or should I get the higher priced one that extends the warranty to two years?
Are there any issues over the phone when trying to get a replacement due to software or hardware issues?
How are the refurbs that are sent as replacement?
Here are the two options
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
or
http://www.squaretrade.com/pages/and...g1#coveragePop

I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium

mziol said:
I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium
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Can you give some insight on what squaretrade is offering vs t-mobile?

mziol said:
I went with Squaretrade instead of Tmobile because of the deductible
Sent from my SGH-T989 using xda premium
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I went squaretrade too, with coupon code it was only $90 and covers 2 years and by then I will be on a completely diff phone anyway..

if they cover screen replacement or water damage, it's a decent protection, if you are ... accident prone like me
i used to take those insurance, when i was in school and couldn't afford a new device very often.
once i started getting better jobs, i stopped taking those, as i was switching from phone to phone before i can even crack the old phone

post moved to OP

AllGamer said:
if they cover screen replacement or water damage, it's a decent protection, if you are ... accident prone like me
i used to take those insurance, when i was in school and couldn't afford a new device very often.
once i started getting better jobs, i stopped taking those, as i was switching from phone to phone before i can even crack the old phone
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Click to collapse
Yeah that's kinda where I'm at with it. I am very careful with my phones and usually go through phones pretty quick. I will feel much better about it once I get a case. I always feel like I'm going to drop this thing. I don't know if it's the weight or the slender build.

i just use the tmobil insurance u brick or wreck ur phone u take it into tmobil they replace it with a new one or refurbished one!

have you looked at the Best Buy insurance?
they are pretty fair and fool prof and it's affordable but the rates varies from phone to phone, so you might want to check in store

AllGamer said:
have you looked at the Best Buy insurance?
they are pretty fair and fool prof and it's affordable but the rates varies from phone to phone, so you might want to check in store
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Click to collapse
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?

Jjday7 said:
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?
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Click to collapse
Thats the thing i dont like the no loss of theft. but that deductible is killer. i wonder if there is a way to sweet talk them. and i do understand its a deterrent to prevent people from breaking there phone to get the updated hardware as they make revisions or lie and say they lost the phone so they can get a dev phone.

I had cell phone insiranve since it was 1.99 it just a fall. Back they send it ecpress overnght and u pay lile 130 dedu.(smart phone) it worth it
Sent from my SGH-T989 using XDA App

Baaed on the answers, I'm thinking that going the insurance route is the best option. This phone feels fragile so I'm going to cover my butt. I think the 4.79 insurance will do. Plus I can cancel at any time which makes It a better deal. I lobe this phone but I know from past experiences that I will probably keep it less than a year.

Jjday7 said:
Baaed on the answers, I'm thinking that going the insurance route is the best option. This phone feels fragile so I'm going to cover my butt. I think the 4.79 insurance will do. Plus I can cancel at any time which makes It a better deal. I lobe this phone but I know from past experiences that I will probably keep it less than a year.
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i got it as well. i would rather pay a little extra so im not always worried about the phone. better to have it and not need then to need and not have. replace the phone once and its payed for its self.

ive had/have premium asurion insurance thru tmobile. they cover 3 phones in a 12 month period. i know because ive lost 4 phones already and was left with no choice but to buy the sgs2 lol.
the deductible is what kills you. for any smart phone whether its damaged, lost or stolen, you have to pay 130.00 PERIOD and that includes free overnight shipping. if you order your new phone monday morning you will have it by tuesday afternoon. theres no sweet talking or getting yourself out of that deductible EVER. if your a clutz like me the insurance is worth it. 130 beats 500 any day.
asurion covers stolen, lost, theft, water damage, etc. i guess they dont really care what your excuse is for whatever happened to your phone because your getting ass raped with a deductible. either way i WOULD recommend them. its a small price to pay and believe if you ever do lose your phone you will be more than thankful that you had insurance on it

They are both worth it. DO NOT go with tie protection plan. They never keep up their end. It's pointless and it's money down the drain. With T-Mobile insurance and warranty... you get a phone... you damage it... there is a deductible. If it's the phone itself, the warranty covers it. Better to pay the deductible then retail of the phone. The phones aren't getting cheaper. You have to think MSRP.
I've been selling phones for dealers and corp for 5+ years. Insurance is a double edged sword. Yes it costs more monthly, yes it adds up and yes there is a deductible. So it's a gamble. Is it worth it? Yes. Is it worth it if nothing goes wrong with the phone? No. But that's the gamble.
Warranty... Personally I'll pass. I don't keep phones past the first year. The phone is covered by manufacturer warranty and I believe the carrier will handle the swap for you. You're paying for the second year in contract for the warranty part... So you pay it the first year when it's covered anyway.
Insurance covers everything... then there is a deductible. Anything happens to the phone, you make a claim and get one the next day. Handled by Asurion.
If you add up the monthly charge for insurance alone + the deductible... you're looking at about $250. If nothing happens and you keep your phone, then you paid insurance for nothing. But that's just insurance... that's how insurance works. If you break it, lose it or get it wet within the first couple months... pay the deductible and get a new one... was insurance worth it? Yes.
Next year... let's say something happens... you've been paying on insurance, pay the deductible. Could you maybe have bought the phone from someone else and saved a little coin? Yes.
It's basically good to have insurance if something happens in the first few months. I recommend putting it on at first and maybe ween yourself off it. But some of you are like me...
Am I too cheap to pay for insurance? Yes.
Will I get insurance? Probably for the first couple months.
Do I have the phone for 6+ months? No.
If I don't have insurance, am I willing to drop $500+ on the latest phone? Sure. I guess I have to.

Jjday7 said:
I got my phone through wirefly so I don't know if Bestbuy would warranty a purchase that wasn't at their store.
I did notice that squaretrade doesn't cover loss or theft so that wouldn't be an option.
I am leaning toward the PHP insurance option through T-mobile. Anybody here ever had any issues with that particular type of insurance?
Click to expand...
Click to collapse
Hey, I got my daughter's Sidekick 4G through Wirefly and they offered some kind of insurance for like $70 up front or in monthly installments. And I do believe it covered accidents and theft. Check into it.

chrischoi said:
They are both worth it. DO NOT go with tie protection plan. They never keep up their end. It's pointless and it's money down the drain. With T-Mobile insurance and warranty... you get a phone... you damage it... there is a deductible. If it's the phone itself, the warranty covers it. Better to pay the deductible then retail of the phone. The phones aren't getting cheaper. You have to think MSRP.
I've been selling phones for dealers and corp for 5+ years. Insurance is a double edged sword. Yes it costs more monthly, yes it adds up and yes there is a deductible. So it's a gamble. Is it worth it? Yes. Is it worth it if nothing goes wrong with the phone? No. But that's the gamble.
Warranty... Personally I'll pass. I don't keep phones past the first year. The phone is covered by manufacturer warranty and I believe the carrier will handle the swap for you. You're paying for the second year in contract for the warranty part... So you pay it the first year when it's covered anyway.
Insurance covers everything... then there is a deductible. Anything happens to the phone, you make a claim and get one the next day. Handled by Asurion.
If you add up the monthly charge for insurance alone + the deductible... you're looking at about $250. If nothing happens and you keep your phone, then you paid insurance for nothing. But that's just insurance... that's how insurance works. If you break it, lose it or get it wet within the first couple months... pay the deductible and get a new one... was insurance worth it? Yes.
Next year... let's say something happens... you've been paying on insurance, pay the deductible. Could you maybe have bought the phone from someone else and saved a little coin? Yes.
It's basically good to have insurance if something happens in the first few months. I recommend putting it on at first and maybe ween yourself off it. But some of you are like me...
Am I too cheap to pay for insurance? Yes.
Will I get insurance? Probably for the first couple months.
Do I have the phone for 6+ months? No.
If I don't have insurance, am I willing to drop $500+ on the latest phone? Sure. I guess I have to.
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Click to collapse
yea i see where you are coming from. just wish i was in a different industry where my phone would not be exposed to so many elements.

Get the bundle. Sure it may be $7/month, but the insurance and warranty cover phones that you buy in the future too. (Even second hand phones)

rr5678 said:
Get the bundle. Sure it may be $7/month, but the insurance and warranty cover phones that you buy in the future too. (Even second hand phones)
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where do i find this information

[Q] Insurance for unlocked Galaxy Nexus?

I think insurance is a good idea for my new phone. I have looked at SquareTrade and Ensquared. I am going this route b/c I am with TMobile and have an unlocked phone. (I am on a grandfathered TZones plan...)
Do you all have any experience with either of these companies? I have a 35% off code for S.T., but they do not cover theft?
Thanks in advance.

Anyone? I can't be the only one interested in purchasing insurance, am I ?

I'm in the same boat as you. GSM GNex on T-Mobile. It would be pretty awesome to have the peace of mind of replacement insurance in case I break or lose mine.
Anyone else have any other recommendations? In the mean time, I have to renew my renter's insurance. I'll see if they have any way for me to specify the phone under the policy.

Looking at http://www.ensquared.com/ this site. I would love to hear about people's opinions on this. Experiences...?

I think the most popular one that I've heard about is Squaretrade.

yes, it is more popular, but doesn't Ensquared offer the same coverage, if not better??

The deductible is more expensive I think for ensquared.

ENSQUARED COVERAGE- ONLINE CHAT.
I just got finished talking to them online (live chat). I wanted to clear up some items of confusion that you brought up.
Please wait for a site operator to respond.
You are now chatting with 'ensquared'
me: hello?
me: I am looking at insurance for android phone.
ensquared: Hi, how may I help you?
me: If the phone malfunctions or just dies, do you cover it?
me: ANd what does it mean when you do not cover "extended warranty?"
ensquared: Yes we do. The website is being updates as of the moment.
ensquared: Your question actually pertains to "Extended warranty" which is also covered under our polocies
me: Can you please explain that?
me: if it malfunctions or dies, do you cover it?
ensquared: Extended warranty means coverage for sudden malfunction or death of the cellphone. It is covered under our platform
me: I see you just changed that?
ensquared: Nope. What I said earlier "Your question actually pertains to "Extended warranty" which is also covered under our policies"
me: Odd. You just changed 2 impt items on your website within the last 48 hours.
me: So what you are telling me is that if my phone malfunctions and does not work, you do not cover it.
ensquared: We do cover "malfunctions and does not work" scenarios
me: Ok. thank you for clarifying.
me: But you just recently changed that on your site?
me: and the pricing , too?
ensquared: Yes, we are actually updating te site even as we speak
me: where can I read user reviews for your service?
ensquared: Pricing has been brought down to corporate pricing level. So it's the lowest we can go
ensquared: You can check out android.com
ensquared: Some forum sites actually does have reviews on us.
me: but you are a paid sponsor there. seems a little biased.
ensquared: Actually, it's a forum site
me: if i have to send my phone to you, what is the turnaround time?
ensquared: So people do ask, even if we are a proud sponsor
me: and do i have to pay for shipping?
ensquared: 2-4 days
ensquared: Yes you will pay for shipping
me: do you replace with new or refurb?
ensquared: Always new. We never send refurb phones
me: Ok.
ensquared: Is there anything else I can assist you with?
me: How do you compare with SquareTrade?
ensquared: Major advantage of Ensquared over Squaretrade is 1st, the replacement phones. As mentioned earlier, we do not send refurbs
me: Good to learn. Anything else?
ensquared: 2nd is our claim limit. With us, you'll get $1000 PER CLAIM, where as Squaretrade has a unified claim limit (usually about 400-800) spread across all of your claims. Meaning, you can easily use up all of your claim limits with Squaretrade in just one claim
me: I see. That is also good to learn. ANything else you can tell me to sway me?
ensquared: That's basically it. I have to be honest with you regarding this, those 2 are the main advantage on going Ensquared. Everything else should be the same
me: Ok. I work in a school and am paranoid about my phone being stolen by some jughead kid. If that happened, what is the process?
ensquared: Just file a police report (needed for both lost/stolen claims) and prepare your original receipt. Once your have the docs, call our claim center at 888-406-7925 ext 2, pay the deductible and that's it
ensquared: In 2-4 days, you'll have a new phone as a replacement
me: That kinda gives me peace of mind.
ensquared: Glad to hear that. =)
So that was our chat. I am still undecided and will prob read the reviews on android. com. HTH anyone else.

I added the Tmobile insurance when I bought my Vibrant last year. It is provided by Assurion, so I called and asked them if my GNex is covered and they said it was. But....and here's the kicker.....they told me I could only replace it with a Tmobile provided "then current" phone. Yeah right! Like I'm going to accept a Samsung Hercules as a Nexus equivalent, and that is after I pay the deductible? No thanks. I'll save my $8/mo. I was expecting this response from them anyway, so I wasn't surprised. I did ask if I could simply pay the deductible, they cover the rest of the cost of my GNex purchase price, send me a check, and I'll replace the phone myself and send them the old one. I liked the idea at least. LOL

I have SquareTrade for my Nexus S and iPad2. Will probably use it again for the Galaxy Nexus. They also give a lot of discounts if you look out for them.

Just FYI, I contacted squaretrade and they DO NOT cover the galaxy nexus GSM version, since it isn't officially a USA phone.
I went with ensquared.

Looks like I will be going with ensquared as well.
And FYI Assurion is a complete joke and waste of money. When the Nexus One was released I switched to T Mobile to get it. After about two months I dropped it without a case and shattered the screen. I called Assurion and they refused to replace my phone with a Nexus One. They said a MyTouch 3G was the best they could do for me. I spoke with 3 people there and they all told me the same thing. I finally resorted to calling HTC and filed a claim with them directly. They over-nighted me a replacement Nexus One and I sent my broken one to them. I had to pay $120 for the replacement but I was OK with that.
Needless to say I immediately cancelled my Assurion coverage and will never use them again.
Sent from my Galaxy Nexus using XDA App

I bit the bullet. I bought it today. I will post any experiences I have in the future.

You bought ensquared insurance without any problems? I suppose I will have to as well.
Sent from my Galaxy Nexus using xda premium

joshnichols189 said:
You bought ensquared insurance without any problems? I suppose I will have to as well.
Sent from my Galaxy Nexus using xda premium
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No problems that I am aware of. It was an easy process online. Paid thru PayPal. They sent confirmation, invoice, etc...I feel better now when I leave the house. I am paranoid that my phone is going to be stolen.

How much ensquared cost?
Sent from my Galaxy Nexus using XDA App

so i emailed ensquared today... giving them the name of the phone and everything...
ME:
hi. im interested in buying warranty for a phone and i was wondering if you cover imported phones?
the phone is Galaxy Nexus GSM (unlocked). it is not released in the USA market yet
Click to expand...
Click to collapse
THEM:
Hello xxxx
What is make and model. Is the device under 90 days old
Regards
Gordon
ENSQUARED SUPPORT
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Click to collapse
i dunno if i wanna buy warranty from these clueless people

Sorry for bumping this thread from the grave, but I figured it was better than having duplicate threads about the same thing.....
I got a galaxy nexus (unlocked gsm and using it on straight talk) and wondering what I should put for the "carrier" spot on ensquareds website.
Should I put "not connected yet" or "tracfone wireless" in that spot?
Thanks
1stx2

i<3myphone said:
Anyone? I can't be the only one interested in purchasing insurance, am I ?
Click to expand...
Click to collapse
Im not sure if they have geek squad were your from but, at best buy mobile, (that carries geek squad) they said I would be covered completely, for just 10bucks a month, & they give me a brand new one; only wouldnt if phone was lost or stolen, I have to have the defective one to get a new one free of charge

(Edited bcuz I opened my own thread)

[Q] Destroyed Screen

I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?

Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
Click to expand...
Click to collapse
I wish there was, been in this exact same situation and thought the same thing. Unfortunately Sprint doesn't do that anymore and you do have to go through their equipment protection plan.
Sorry

Nickitt said:
I wish there was, been in this exact same situation and thought the same thing. Unfortunately Sprint doesn't do that anymore and you do have to go through their equipment protection plan.
Sorry
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Bummer, it sucks. It was just a freak thing that both mine and my girlfriends SIII screens broke in the same week. Trying to avoid the $300 for both to be fixed. I'm chatting with Samsung now to see if there is anything they could do for me.

Sawdizzle said:
Bummer, it sucks. It was just a freak thing that both mine and my girlfriends SIII screens broke in the same week. Trying to avoid the $300 for both to be fixed. I'm chatting with Samsung now to see if there is anything they could do for me.
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I was going to say, that will probably be honestly your only hope. You may get lucky and try a different Sprint store. Anything is worth a try at this point it sounds like.

Nickitt said:
I was going to say, that will probably be honestly your only hope. You may get lucky and try a different Sprint store. Anything is worth a try at this point it sounds like.
Click to expand...
Click to collapse
Yeah. Will do.
I'll report back on my findings... *if there are any that is lol*

Good luck dude! Hope for the best, expect the worst.

Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
Click to expand...
Click to collapse
What exactly got damaged on the phone? If the screen was cracked then due to the policy change about 2 years ago you'll have to go through insurance not sprint. They now consider that physical damage that's not repairable in store. Your out of luck.
I don't remember but is the insurance deductible really 299? In November I chose best buy insurance instead of sprint due to always having issues at sprint. The third party centers were better in my area than the actual retail store but sprint decided to shut down the third party center here. Oh well.
Sent from the Great Galaxy Note 2 using Tapatalk 4

yankees45us said:
What exactly got damaged on the phone? If the screen was cracked then due to the policy change about 2 years ago you'll have to go through insurance not sprint. They now consider that physical damage that's not repairable in store. Your out of luck.
I don't remember but is the insurance deductible really 299? In November I chose best buy insurance instead of sprint due to always having issues at sprint. The third party centers were better in my area than the actual retail store but sprint decided to shut down the third party center here. Oh well.
Sent from the Great Galaxy Note 2 using Tapatalk 4
Click to expand...
Click to collapse
The whole thing is busted, the screen is completely trashed, outside casing is beaten up and effed, missing the screen glass in the corners of the screen, and the back will not snap on in places. I have insurance, Just with bad timing I would need to replace both mine and my girlfriends as she had broken her a few days later. Hence the $299 I was saying $150 per phone for the deductable.

Sawdizzle said:
The whole thing is busted, the screen is completely trashed, outside casing is beaten up and effed, missing the screen glass in the corners of the screen, and the back will not snap on in places. I have insurance, Just with bad timing I would need to replace both mine and my girlfriends as she had broken her a few days later. Hence the $299 I was saying $150 per phone for the deductable.
Click to expand...
Click to collapse
Best thing is to pay for insurance replacement. It's better to get a new one then try to repair. Unless sprint will order a replacement at no charge which will be almost impossible. Good luck
Sent from the Great Galaxy Note 2 using Tapatalk 4

Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
Click to expand...
Click to collapse
This is why I will NEVER buy my devices from Sprint. I always buy at Radio Shack because you can destroy your phone, walk in the store and walk out with a brand new one and not a refurbished piece of **** that Sprint makes you pay $50 more bucks for.

Sawdizzle said:
.... I was saying $150 per phone for the deductable.
Click to expand...
Click to collapse
Sorry to hear about your situation. I don't know of any tips to help.
On a side note, this is why I don't get the insurance. I think it's a total rip off for the most part. People pay around $7 to $10 a month, which works to around $168 to $240 over two years. Not the issue. But then you have play additional $100 to $150 dollars deductible. This works out ok earily in the life cycle of the phone, but towards the end, it's the same cost for a new phone out of contract. And you don't get a choice on the deductible like with car insurance. I think a more reasonable deductible is $50 with the same insurance rate.
Granted, I don't know the numbers of how many broken phone claims the insurance company or Sprint get. It's possible, people, in general, are reckless with them and are having to replace them like underwear. My guess, probably not, and it's just easy money for the most part.

Has anyone heard of squaretrade insurance?

http://www.squaretrade.com/best-buy-smartphone-warranty
They have better rates than bestbuy and sprint, and a lower deductible..has anyone heard of this company before? I'm like 4 days into having my note 4 and kinda thinking about insurance. bestbuy decided to impliment a protection plan identical to sprints. :/

No. But you have got me interested. Im going to call them this week and get some more info. 11 bucks a month for sprints insurance, its half the cost. One thing about insurion (or what ever their name is), i know for a fact they pay claims. Ive used them once when I dropped my droid razr maxx hd in my coffee. Had a new phone in 2 days. Not sure how reliable this one is. But Im definitely interested in knowing more. One thing that is a red flag is it has Sprints deductible at 200 bucks. Mine is 100 bucks, or at least it used to be.
Let me know what you find out. Ill do the same after I call them.
Thanks for the info. Good to know there is some competition for mobile device insurance.
AS FOR ME.....GIVE ME LIBERTY OR GIVE ME DEATH

Unfortunately with the premium phones the deductible is $200 and $300 if you lose the phone. I will be looking into this tomorrow also.

I would read the reviews on Amazon, I was all for buying through square trade... Now I am rethinking it

I actually use to sell Square Trade and use them for all my electronics (except phones because I haven't broken one yet). If you read the comments you'll see that they're 5 star rated on Amazon and have an A+ rating with the BBB as well as numerous awards for customer service. They're totally worth it though I'm not familiar with their phone policies, I only TV, computer, and tablet warranties.
I do know that if you intend on keeping the phone for the full two years you can just buy the insurance instead of doing monthly installments. In the end it saves you around 50% give or take.
If you want more info call them or go in to a TigerDirect, they sell them there. You can get a device anywhere and buy the Square Trade at Tiger, just make sure to tell them you saw the online price and it was cheaper, it'll knock down the price.

Squaretrade is about the same as any warranty, customer service is ok, once you speak to a supervisor. Most lower reps don't know what they are talking about, when my note 3 screen cracked they replaced it with a new phone from amazon, but I was told that was a one time deal. Otherwise it is "gently used" or open box items. I paid 89 for two years with them, but I am also paying 13 a month with sprint and will probably stick with sprint unless Squaretrade does that again. Only recommend them if you don't want to shell out a monthly payment with sprint
Sent from my SM-N910P using XDA Premium HD app

Have we found out anything else regarding squaretrade? I haven't had a chance to call them at all but I'm thinking of just going with best buys insurance, even if the deductible is crazy high. ..

I have SquareTrade on both of my tablets but fortunately I never used the policy... I would insure my phone with them but they don't cover theft or loss like Sprint does.
Sent from my SM-N910P using Tapatalk

Come on guys, Google is your friend! Squaretrade is either $5 a month or $99 for two years. They don't cover loss or theft and their deductible is $75. Across the board they're more affordable than everyone else. You can also get it on any device at any time, you just have to prove it's working I guess.
http://www.squaretrade.com/smartphone-warranty

I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.

DarkManX4lf said:
I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.
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Click to collapse
Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.

I've used squaretrade for years, they're a good route to take, but as with any contract, be sure to read the terms and understand what you're reading.

Patch7 said:
Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.
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Yep I know. That's why I said "some times with a new device".

Different Phone Insurance Options

Soooo, I'm trying to decide on what insurance to use for my pixel xl 2. I currently have full coverage through Verizon, which covers literally everything, including loss and theft, but it's $11 a month and my s7 edge has a $170 deductible... Also, I bought the xl 2 from Google, if something happens to it, Verizon will cover it and replace it, BUT, I'm pretty positive I'll end up with a Verizon model with a locked bootloader.
Soooo. I'd like to know what other options there are? The coverage from Google is half the price, but does NOT cover loss or theft. The deductible is a lot less at $100 though.
I had insurance for an iPhone I had (I know, I know...) through Best Buy, but it was $15 per month, and when my phone did break, they told me 45 days at least for a replacement! After a lot of *****ing lol, I got one in less than a week though. But, that's a lot of money. So, what are you using? What do they cover? How much, and what's the deductible?
Please and thanks!

gettinwicked said:
Soooo, I'm trying to decide on what insurance to use for my pixel xl 2. I currently have full coverage through Verizon, which covers literally everything, including loss and theft, but it's $11 a month and my s7 edge has a $170 deductible... Also, I bought the xl 2 from Google, if something happens to it, Verizon will cover it and replace it, BUT, I'm pretty positive I'll end up with a Verizon model with a locked bootloader.
Soooo. I'd like to know what other options there are? The coverage from Google is half the price, but does NOT cover loss or theft. The deductible is a lot less at $100 though.
I had insurance for an iPhone I had (I know, I know...) through Best Buy, but it was $15 per month, and when my phone did break, they told me 45 days at least for a replacement! After a lot of *****ing lol, I got one in less than a week though. But, that's a lot of money. So, what are you using? What do they cover? How much, and what's the deductible?
Please and thanks!
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Click to collapse
Try square trade. I had Google insurance for the first pixel and had to pay full price for a replacement. It's changed since then.
Sent from my MHA-L29 using Tapatalk

The only third party, non-carrier version I know that covers loss from theft is Worth Ave Group. I have a policy with them for my OG Pixel, but thankfully have never actually had to use it, so I can't comment beyond that.
https://www.worthavegroup.com/

Thanks all!

resonantentropy said:
The only third party, non-carrier version I know that covers loss from theft is Worth Ave Group. I have a policy with them for my OG Pixel, but thankfully have never actually had to use it, so I can't comment beyond that.
https://www.worthavegroup.com/
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Wow, these guys are awesome! I hope they don't try to pull BS though and not pay like some companies do, it's way cheaper than any other I've seen, almost too good to be true. It's like $8 per month for a 1 year plan, cheaper for 2 (you have to pay all up front I think), and it covers EVERYTHING, with only a $50 deductible. When my phone arrives tomorrow, I'm grabbing a policy.
Thanks a ton!

Wow, so, not getting Worth Ave after all. I read a lot of reviews on their FB page, and damn, no way. One person had a mechanical failure on his laptop, which they say they cover, but was told that they do NOT cover that, and wouldn't pay. Another person had her phone stolen, which they cover, but tried to say they didn't think it was likely stolen, so they wouldn't pay. Another yet, said she had to send in her phone to be inspected to decide whether to pay or not. Sounds like a scam to me. Nope. Thanks for the suggestion though. I would definitely be careful with them!

I had them. My phone stopped working overnight after a thunderstorm, so I thought it a surge. They wanted proof of the surge. How could I do that? I won't use them for this phone. Good thing Google covered it.
Sent from my Samsung Chromebook Pro using Tapatalk

I've used Upsie in the past. I haven't had to file a claim but they seem to have good response.

I ordered my Pixel 2 XL on launch and completely forgotten to add insurance lol. So I'm also looking for 3rd party insurance. I bought insurance on my current Pixel XL on launch day and thankfully haven't had to use it.
Sent from my Pixel XL using Tapatalk

branshaw09 said:
I've used Upsie in the past. I haven't had to file a claim but they seem to have good response.
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Meh, the reviews are VERY mixed. A lot of people have had to wait 30 days for final approval. Many have had to take their devices to repair shops and pay before getting anything from them, one person never got paid. I think I'll pass... Thanks though!
mrwicked said:
I ordered my Pixel 2 XL on launch and completely forgotten to add insurance lol. So I'm also looking for 3rd party insurance. I bought insurance on my current Pixel XL on launch day and thankfully haven't had to use it.
Sent from my Pixel XL using Tapatalk
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Me too! I didn't even think about it. I clicked like hell through everything though lol. I'm going to either stick with my full coverage through Verizon, or go with Square Trade. My problem now is that Verizon covers EVERYTHING. Loss, theft, everything. But, $170 deductible, and I would get a locked Verizon Pixel for a replacement. With Square Trade, the deductible is a little less, and I would get another unlocked Pixel, but they do not cover loss or theft. I've only ever lost one phone, and had one stolen. That was back in the pre-smartphone-Nokia days. BUT, as soon as I don't have that coverage, it will probably happen... Not really sure what to do here.

Is square trade any good? Can't seem to find unbiased reviews on them for some reason. Do they try to deny claims?

What about geek squad? Looks like they do $7.99 a month for regular protection and 10.99 with theft protection.I need to find something as my XL 2 arrives tomorrow. My case hasn't even shipped yet ugh

mrwicked said:
What about geek squad? Looks like they do $7.99 a month for regular protection and 10.99 with theft protection.I need to find something as my XL 2 arrives tomorrow. My case hasn't even shipped yet ugh
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$200 per replacement with them. You also have to pay a year up front. No month to month.
Sent from my MHA-L29 using Tapatalk

danon.brown said:
$200 per replacement with them. You also have to pay a year up front. No month to month.
Sent from my MHA-L29 using Tapatalk
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True. Looks like it will be square trade for me!

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