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My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
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Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
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They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
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They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
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brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
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Thanks
Got it guys, thanks for the help
bimmerman7 said:
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Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App
So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
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So i was messing around on rom tool box and tried to install some fonts and bricked my phone! Now it wont power on! Im so mad at myself... i tried everything, battery pull, battery out for 2 hours, left it charging all night and nothing. Any body got any ideas as to what happened? And also i only had it for 5 months so its still under warranty, do you think tmobile will know it was rooted? There was no custom rom installed just a kernal. Any thoughts?
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Are you able to get it into download mode?
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Hi there u should try some reset methods simply search on google
Sent from my LT26i using XDA-App
Download Odin 1.85. Pull the battery out then plug the USB cable in to the phone and computer. While holding both volume keys put the battery back in. Should get you to download mode. But before that try to get to recovery and restore a nand. Anymore questions feel free to pm me
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The phone does nothing, no download mode, no recovery, does not power on, does not even charge. I have tried all methods to get the darn thing to boot. Thanks guys for the input. I called tmobile and they can replace/exchange for me. Just hoping they dont find that i rooted it.
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rvdangel630 said:
The phone does nothing, no download mode, no recovery, does not power on, does not even charge. I have tried all methods to get the darn thing to boot. Thanks guys for the input. I called tmobile and they can replace/exchange for me. Just hoping they dont find that i rooted it.
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If you tried all those methods and couldn't get it to turn on then chances are that won't be able to get it to turn on either..
Sent and most importantly they won't be able to see that it was rooted
Sent from my SGH-T989 using xda premium
Lol i hope so. I miss my phone already. Im using my galaxy tab 2 in the mean time. Im in utah and i wont home for atleast a week! I live in PA! Im a truck driver btw. This week will surely suck....
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would they take the old phone back ? if they dont would you be of help to send the defective piece ?
Sorry tmobile wants it back
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same thing happened to me when i tried to install a font, no custom room, just a kernel but i can boot into recovery and hboot and phone wont boot past the at&t screen
For those of you with a hardbricked T-Mobile Samsung Galaxy S II (SGH-T989) then look no further for a solution. MobileTechVideos has your solution. Purchase your order for the JTag Brick Repair, they'll send you instructions on where and how to send it. You'll get up-to-date info on the status of your phone and how long the process will take. Mine took about a week and a half. But i got it back working like it was new. Thanks MobileTechVideos and i hope you all check their website out and good luck.
I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app
w1ll1am23 said:
I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app
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All back to stock
Sent from my SGH-T989 using xda premium
they are pretty good, Fixed mine twice! Dumb me!
Yep, same here, they fixed my hardbrick. Thanks
IT WORKED!!!
I just got my phone back and it is good to go.
I recommend using TWRP for anyone that uses this phone just so you don't have to worry about darkside wipes. Before I bricked I was using CWM recovery and the darkside stuff was just getting complicated. When my devices was out I did a lot of research on it rooting,recovery,and ROMS. When you get the phone back you can get use Superoneclick to root which I recommend because its safer than odin and I am using Liquidsmooth for my ROM.
no its wierd
w1ll1am23 said:
I just purchased last night and I am sending today. I have a question though. Does the phone come back with everything stock? Or do they just send the phone back with the ability to get into download mode?
Sent from my Nexus 7 using xda app-developers app
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came back with 2.3.5 with 3.0.8 kernel. everything worked but kies didn't reconize it. just odin to stock and flash from there.
So I convince my sister to let me root her phone after showing her my awesome phone. I get all the files and prepare for the Odin flash but when I go into download mode on her phone everything says custom and she has a flash count of 7. Weird thing is that her phone isn't pre owned and I can guarantee that her phone has never been rooted or had anything flashed on it. Anybody see this before?
Sent from my SGH-T999
Not I. The only way to trip the counter is to flash anything but official firmware via odin.
You sure it wasn't a refurb, or used and repackaged? Unless she got it direct from T-Mobile or a Wal-Mart type store, this is very possible.
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That's the weird thing, she bought it straight from tmobile. My sister has no idea how to do any of this stuff so I know she didn't root it before.
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Maybe it was used for batch testing? I kinda doubt there's any way to get to the bottom of this one...
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Yeah but it kind of makes me curious what would have happened if she ever needed a warranty replacement...
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marcoxx626 said:
Yeah but it kind of makes me curious what would have happened if she ever needed a warranty replacement...
Sent from my SGH-T999
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TriangleAway?
Yeah I used triangle away after I rooted it
Sent from my SGH-T999
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
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ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
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TriangleAway then Odin stock and factory reset if you can.
Do as said above by Aerowinder if possible, if not just play stupid.
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What will happen if I show up without doing that? I really just need input on what's wrong and what I can do to fix it unless they'll give a new one since my phone looks completely brand new.
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Aerowinder said:
TriangleAway then Odin stock and factory reset if you can.
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TheLastSidekick said:
Do as said above by Aerowinder if possible, if not just play stupid.
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Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
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ThaGreatest said:
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
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I wouldn't know what happens if you're going through T-Mobile but I assume you'll be fine if you're polite and explain you don't know what's going on, insist you've been with T-Mobile because of their excellent support if they make a big deal about it. Asurion the insurance company working with T-Mobile will take it anyways because they just fix it and that's it and resell it. And because you pay a monthly bill they're making money off of you regardless and you still have to pay a deductible.
But you SHOULD really return to stock.
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If they see that the phone is rooted, they'll just simply do nothing for you. That's why people say "your warranty is now void".
Do what is mentioned above or take your chances and hope the T-Mobile rep that is assisting you doesn't check to see if the phone is rooted or check the flash counter.
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I most likely just try to extract some info from them so maybe I could fix it myself. I really don't want to pay them money for something not my fault.
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I was hoping not to do that being that I just had to do factory reset like 2 weeks ago and I hate reinstalling everything but I guess I have to do it. I get the stock version from DocHolidays thread, right?
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I get it from this thread http://forum.xda-developers.com/showthread.php?t=1949687 right?
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That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
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DocHoliday77 said:
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
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I'm on the root66 version
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Oh, simple enough then! Just go to SuperSU and unroot.
You could even try to temp unroot if you think that's all you'd need to do to hide it.
Befire you unroot though, do you have a custom recovery or kernel installed? If not, then run triangle away, then unroot. If you do, reflash root66, then use TA and unroot.
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ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
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What's the problem with the battery?
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
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OutlawV said:
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
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If done in the correct order with no custom recovery or custom kernel, yes that should be all you have to do.
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I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
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LOL!!!
I'm not even sure how to react to that!
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Just be careful... The terms of my probation are to never visit XDA, so I'm really just telling what can happen.
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We
dave2metz said:
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
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Rooting a device isn't illegal. They can kiss my ring. Think about it, if it was illegal why are root apps allowed on Google Play? And also, why is XDA not been shut down?
Methinks something else happened there. Maybe you voided their warranty and tried getting a discount which may be against the rules. Or something. But I know for a fact this is legal. Unlocking is a different story however.
So my advice, root on my brothers it's the only damn freedom we have left here in America.
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