Develop Bugs

[Q] Stock Inc Frequent Rebooting

Hello everyone,
I have just bought a Droid Incredible off of ebay. The seller said it was in mint condition and that there were no problems at all. When it arrived, it was in perfect condition. However, upon activating the phone, it would not stay on for more than 10 minutes. It just keeps rebooting itself. Also, while it is up, it does not always maintain a signal, and then it usually reboots a couple minutes after that.
It is not rooted, all of it is stock. I have been trying to find an answer for this problem all over the internet but to no avail.
I have read that where this phone is from (North Carolina) there was a lot of people with the same problem as this one.
It is the amoled version, hboot .92 and the baseband is the most recent at 2.15.00.7.28
I have tried factory resets, battery pulls, new battery, reflashing the RUU. I am at a complete loss.
Any help would be great, because I want to love this phone. I am sick of my slow Eris and this was my solution.
Thanks so much in advanced.

After some troubleshooting, I have noticed that it only occurs when the 3G service is turned on.
Any thoughts?

Have you tried a different radio?
Sent from my ADR6300 using XDA App

I'm not sure what the problem is. FYI, that's not a bootloop. A bootloop is when the phone continuously boots, but never all the way to be usable, such as to the quietly brilliant screen and then starts again.

Also, I would bring it in to Verizon. See if they'll replace it.

AgalychnisCallidryas said:
Also, I would bring it in to Verizon. See if they'll replace it.
Click to expand...
Click to collapse
I totally agree. If its not rooted and you've had Verizon for a bit they really should help you out. Honestly Verizon has always worked with me and been very helpful.

kichard said:
I totally agree. If its not rooted and you've had Verizon for a bit they really should help you out. Honestly Verizon has always worked with me and been very helpful.
Click to expand...
Click to collapse
The Incredible is EOL. You'll be lucky to find one.

Is the sd fat32?
Sent from my ADR6300 using XDA Premium App

nismith8 said:
Have you tried a different radio?
Click to expand...
Click to collapse
I tried flashing some of the leaked ones in HBOOT, but they wouldn't load. Can you point me in the direction of where I can find how to properly do this?
AgalychnisCallidryas said:
I'm not sure what the problem is. FYI, that's not a bootloop. A bootloop is when the phone continuously boots, but never all the way to be usable, such as to the quietly brilliant screen and then starts again.
Click to expand...
Click to collapse
Sorry, I am part retard
AgalychnisCallidryas said:
Also, I would bring it in to Verizon. See if they'll replace it.
Click to expand...
Click to collapse
I tried, but I bought it from a third party, and they immediately ignored me/ tried to talk me into a thunderbolt. I guess my 10 years of Verizon isn't good enough.
smtom said:
Is the sd fat32?
Click to expand...
Click to collapse
I am 99% sure it is. I'll go reformat it just to make sure
Thanks for all of your suggestions so far guys, I really appreciate it!:wq

Check over on incredibleforums for the radios. Wont let me post the link :/
Try bumping to an older one or the new leaked one. Not sure if those will screw with an amoled tho, can someone else clarify?
Sent from my ADR6300 using XDA App

nismith8 said:
Check over on incredibleforums for the radios. Wont let me post the link :/
Try bumping to an older one or the new leaked one. Not sure if those will screw with an amoled tho, can someone else clarify?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I posted over there too. But actually, I am now starting to rethink that it is the 3G radios. I could've sworn this was a software issue, but it just rebooted on me while I had 3G turned off.
I guess this ebay seller really did lie to me. Well thanks for your help guys, I don't know if I should bother trying to fix this. I guess I should just hope for the seller to respond. Its been almost a week...

Same exact thing is happening to my buddy's phone. I rooted it and put CM7 on it and it was still rebooting.
I had to turn S-ON back on and downgrade back to stock so he can return it to Verizon.

Ruggerxpunk said:
Same exact thing is happening to my buddy's phone. I rooted it and put CM7 on it and it was still rebooting.
I had to turn S-ON back on and downgrade back to stock so he can return it to Verizon.
Click to expand...
Click to collapse
This is exactly what is happening to me right now. It lets me "touch the android to begin," then it reboots. I bought it off ebay and it was an unused cpo. Looks like I'll have to return it. Hey, since I bought it from somebody off ebay, should I worry about turning S-ON and going stock??

zwade01 said:
This is exactly what is happening to me right now. It lets me "touch the android to begin," then it reboots. I bought it off ebay and it was an unused cpo. Looks like I'll have to return it. Hey, since I bought it from somebody off ebay, should I worry about turning S-ON and going stock??
Click to expand...
Click to collapse
You only have to turn S-ON and go stock if you're returning it to Verizon.
http://www.incredibleforum.com/foru...s/5723-how-get-back-complete-stock-s-off.html
That's the guide I used. Works perfectly. Order of operations is:
0) make sure sd card is formatted to FAT32
1) check your radio version
2) downgrade radio if necessary
3) flash s-on
4) install RRU through HBOOT

Have you tried other ROMs with other kernals? Just shooting in the dark, here; would hate for you to just be stuck!

rfarrah said:
Have you tried other ROMs with other kernals? Just shooting in the dark, here; would hate for you to just be stuck!
Click to expand...
Click to collapse
I can't even successfully root/s-off the phone. It reboots while its being rooted (and not the reboots that are supposed to occur) and it fails.
I have tried everything. I used to be adamant that it was a software issue, but after yesterday, I am beginning to think that it might just be hardware.
Anyone have any experience with getting their money back from ebay/paypal?
But seriously guys, I can't thank you enough for all of your ideas and help. I really appreciate it. Hopefully I can join you guys with the Droid Incredible one day.

PayPal is pretty good about protecting the buyer, as long as it hasn't been too long since the transaction. I would contact the seller and inform him of the problem, then contact PayPal and explain the situation.
Sent from my ADR6300 using XDA App

raptir said:
PayPal is pretty good about protecting the buyer, as long as it hasn't been too long since the transaction. I would contact the seller and inform him of the problem, then contact PayPal and explain the situation.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I've contacted the seller the day I received it, asking for a refund. I then also contacted the seller two days later. A day after that, still not hearing anything, I opened an eBay case. Now eBay tells me I must wait until the 6th to escalate the case any further.
This is such a hassle, I just want my money back. Part of me wants to just get a HTC Flyer and just tether my Eris to it.

ehosteda said:
I've contacted the seller the day I received it, asking for a refund. I then also contacted the seller two days later. A day after that, still not hearing anything, I opened an eBay case. Now eBay tells me I must wait until the 6th to escalate the case any further.
This is such a hassle, I just want my money back. Part of me wants to just get a HTC Flyer and just tether my Eris to it.
Click to expand...
Click to collapse
My inc did the same thing. After about ten tries I got it to root (mine too rebooted during the process before it was supposed to). But no rom, kernal, or anything else stopped the reboots. My seller said to return it for a full refund.
Ebay is pretty good at taking care of you. Last year I bought a phone and the seller bailed on me. About a week after I opened a case I had a full refund in my paypal account. Good luck!
Sent from my DROIDX using Tapatalk

Thanks for the words of wisdom. I'll hope for the best. I'll keep you guys posted on what happens. Thanks so much again. I don't know where I would be without this community.
Sent from my Gin-Sen-Tazz using XDA Premium App

Can sprint techs do this...

well i recently received a refubed evo 4g with 2.3. my question is, can the techs at sprint downgrade my evo back to 2.2 or to a lower hboot ?

They may downgrade you to 2.2 if you complain about gingerbread..but if you ask about downgrading the hboot, I think it'll tip them off you're trying to root it / had it rooted before.

ok cool, funny thing is the techs at my sprint store have all there phone rooted LOL

call asurion and tell them the screen and battery is overheating and that you want a brand new evo and not a refurb, they will send it to you no charge.

crakerjaks said:
call asurion and tell them the screen and battery is overheating and that you want a brand new evo and not a refurb, they will send it to you no charge.
Click to expand...
Click to collapse
They may or may not do that, but the new one could have GB on it too. So no point.
Right now they can't do it, unless Sprint/HTC give them a tool to do so. If they were to do so, it'd probably leak here pretty quick. My understanding is that they have the same RUU we do, which was specifically coded not to allow downgrading. That's no accident, by the way...they plugged the old root holes and didn't want to let people downgrade and root.

bkrodgers said:
They may or may not do that, but the new one could have GB on it too. So no point.
Right now they can't do it, unless Sprint/HTC give them a tool to do so. If they were to do so, it'd probably leak here pretty quick. My understanding is that they have the same RUU we do, which was specifically coded not to allow downgrading. That's no accident, by the way...they plugged the old root holes and didn't want to let people downgrade and root.
Click to expand...
Click to collapse
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?

ok first off no they cant backrev your phone, they can only replace it
also they no longer care if you are rooted

munesh23 said:
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?
Click to expand...
Click to collapse
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.

teh roxxorz said:
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.
Click to expand...
Click to collapse
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.

munesh23 said:
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.
Click to expand...
Click to collapse
The only good that will really come of that is the source, so they can start making custom kernels for GB, like synergy, kingdom, ect; but yes, bring on the root.

munesh23 said:
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.
Click to expand...
Click to collapse
I know this might not be what your looking for but there's a thread in the EVO Development section for a mod for un-rooted EVO's. Might give you something to tinker around with while you wait for root
Sent from my PC36100 using Tapatalk

teh roxxorz said:
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.
Click to expand...
Click to collapse
No, that's how long they are supposed to have to release the kernel source code to comply with GPL.
As far as unlocking bootloaders, HTC said they were changing their policy, but haven't made commitments to how soon it will happen or how whether it'll apply to current devices.
I'm also not totally convinced that the carriers won't try and succeed in vetoing this new policy. Granted, they've allowed the Nexus, but they haven't promoted that device either. Hopefully they will get the message though and not stand in the way.

if a sprint store can downgrade a phone. why can't we do it as easily? I want to know exactly how they do it so we can spread the word. :-D

runcool said:
if a sprint store can downgrade a phone. why can't we do it as easily? I want to know exactly how they do it so we can spread the word. :-D
Click to expand...
Click to collapse
They can't do it.

bkrodgers said:
I'm also not totally convinced that the carriers won't try and succeed in vetoing this new policy. Granted, they've allowed the Nexus, but they haven't promoted that device either. Hopefully they will get the message though and not stand in the way.
Click to expand...
Click to collapse
Sprint has been running commercials for the NS4G like crazy.
Sent from my HTC EVO 4G with Tapatalk

thank you for this

munesh23 said:
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?
Click to expand...
Click to collapse
The bootloader on the EVO has never been unlocked.
Sent from my PC36100 using XDA Premium App

Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App

dgomez720 said:
Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
well i had to replace my phone and it came with 2.3, i would never take an OTA.

dgomez720 said:
Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Seconded. The only way to rollback 2.3 is to remove the chips and force flash them via a programmer. I have done this ONCE just to see if it could be done. To be honest, no customer would ever pay the cost of having it done and even if they would I can't tie up the service center that long for one customer.

[Q] Taking rooted EVO in for service

I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.

Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App

arekcl said:
Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Any idea where I might find the specific RUU that I will be able to root my way out of?

last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..

Anku13 said:
last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..
Click to expand...
Click to collapse
I get the impression that they mostly don't care. I originally took it in last month and the guy first asked if it was rooted (the lock screen was different), to which I replied yes, and he said something along the lines of "cool I rooted mine too". He then asked if I had insurance, and when I said no, he told me to sign up for insurance and come back in a month. Yet another reason I'm happy with Sprint

Eh, it is a hardware issue, cracked screen. You should be able to leave it as is. If you want, put a PC36IMG.zip of stock Froyo on your SD card in case they are ridiculous and insist on unrooting. Never S-On, they rarely ever check for it
Sent from my PC36100 using XDA Premium App

luma said:
I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.
Click to expand...
Click to collapse
Sprint service and repair policy FACTS
Please search next time.

shall i root or wait

so im pondering cus my fingers are twitching , do i root now or wait for s-off then root. or wait till after next ota then root???? opinions??

First thing you should do is search its been asked before. personally i am satisfied with stock so far. So its not too hard to wait for s-off. i have Desire as well so if i feel like flashing ill play with that
Sent from my HTC One X

tadas_max said:
First thing you should do is search its been asked before. personally i am satisfied with stock so far. So its not too hard to wait for s-off. i have Desire as well so if i feel like flashing ill play with that
Sent from my HTC One X
Click to expand...
Click to collapse
yes my friend i no i should search, but its not lke searching for a problem to fixc is it. it asking advice , but thanks for your input maybe ill fidlle with my desire to for now.

If you desperately want to root and your phone doesnt have any hardware issues do it now. But your warranty will be void by using HTCDev. If you can wait and I would, wait until we get S-OFF then you can do it without HTC knowing.

Don't think s off will ever be possible to be honest.that was the reason I went ahead and rooted.
Sent from my HTC One X using xda premium

Phillmitchell said:
Don't think s off will ever be possible to be honest.that was the reason I went ahead and rooted.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
ahh never say never, im sure the devs or alpharev or somebody will break it somehow!!

I had the same dilemma.
Finally I've unlocked, and rooted, because I'm very impatient.
I think if/when we will have S-OFF, then we will be able, to revert it to "LOCKED" (and not RELOCKED), and we will be able, to erase any trace of hacking/moddding. Then they will have no ground to void the warranty.

To root, or not to root, that is the question.
Whether 'tis Nobler in the mind to suffer

tadas_max said:
First thing you should do is search its been asked before. personally i am satisfied with stock so far. So its not too hard to wait for s-off. i have Desire as well so if i feel like flashing ill play with that
Sent from my HTC One X
Click to expand...
Click to collapse
Same here.
I can wait, but to be honest, I'm very impatient to see new OTA from HTC.
Sent from my HTC One X using Xparent Blue Tapatalk 2

WiZARD7 said:
I had the same dilemma.
Finally I've unlocked, and rooted, because I'm very impatient.
I think if/when we will have S-OFF, then we will be able, to revert it to "LOCKED" (and not RELOCKED), and we will be able, to erase any trace of hacking/moddding. Then they will have no ground to void the warranty.
Click to expand...
Click to collapse
I thought that once you use HTC's official process they have it logged on their system, as they give you an individual token for your device? Is this something that could be removed? I always thought that once you cross that line there's no going back as they must store it on a server somewhere.
Anyhow I'm teetering closer and closer to using htcdev.com but always end up telling myself to wait another few days......been watching that s-off development thread like a hawk.

I used htc dev to unlock it and never locked back.
It's much smoother with ROMs like ARHD which means a better user experience to me. Stock didn't really satisfy me, because Sense lacked from time to time
Sent from my HTC One X using xda app-developers app

think ill wait a while see if any ugly issues show up on the phone, i mean i didnt root my desire for a whole year, ( cus i did not know of its existence!!)
but hopefully with s-off we can go back to stock without htc knowing!!

DrumJ86 said:
I thought that once you use HTC's official process they have it logged on their system, as they give you an individual token for your device? Is this something that could be removed? I always thought that once you cross that line there's no going back as they must store it on a server somewhere.
Anyhow I'm teetering closer and closer to using htcdev.com but always end up telling myself to wait another few days......been watching that s-off development thread like a hawk.
Click to expand...
Click to collapse
yes, maybe they loggint, that you ask for the token.
but I think that doesn't mean that you used it. you can change your mind after you received it, or you can be noob, and you can't use it...
so it would be very bizarre, that they void the warranty because on some website you ask for a tool.
(if you have a gun in your hand, it doesn't mean you are a killer)

Was in the same boat as yourself. But rooted anyway and haven't looked back. Thank god I don't have to deal with Sense anymore.

i waited so much time... one week ago i said stop and i unlocked/rooted and installed cm10 much better!

Replacing Phone (With KNOX_WARRANTY)

Alright, so one of my buddies that works at T-Mobile, he Claims that as long as your phone is on Stock (Or looks like Stock) you should be able to turn your phone in for a Replacement or towards a different phone with Jump.
Obviously the phone I will be attempting to trade in has its Knox_Warranty flag at 0x1
I am going to try this tomorrow with one of my S4's that I unrooted today and back to 4.3 Stock. Anyone that has been curious on Replacement or upgrading with Jump etc, I should find out tomorrow hopefully. Wish me luck.
I will post results when I get back!

I wouldn't worry. I did a warranty exchange cause the back camera stopped working. All I did was Odin back to stock.
Sent from my SGH-M919 using XDA Premium 4 mobile app

Android_Monsters said:
I wouldn't worry. I did a warranty exchange cause the back camera stopped working. All I did was Odin back to stock.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Since you put it that way, it should be a walk in the park then

Do post your result, but I think it should be ok
Sent from my SGH-M919 using Tapatalk

It was accepted! Got me a iPhone. Never had one so im gonna try one out. So GS4 and iPhone for me lol

Thought so, but now I'll feel more confident when I go trade mine in
Sent from my SGH-M919 using Tapatalk

I have a friend who works at a store, I asked him if they are told to look for anything (customization, etc) or even check the bootloader.
He said the only thing they are told to look for is water damage, other than that they don't care. All they do when you Jump is send the phone back and i'm assuming TM just erases everything and resets the device before sending it out as a refurb one.
Just upgraded my phone, no problems, you're good to go

TripFlex said:
I have a friend who works at a store, I asked him if they are told to look for anything (customization, etc) or even check the bootloader.
He said the only thing they are told to look for is water damage, other than that they don't care. All they do when you Jump is send the phone back and i'm assuming TM just erases everything and resets the device before sending it out as a refurb one.
Just upgraded my phone, no problems, you're good to go
Click to expand...
Click to collapse
Are you saying, I could return my phone on GE for my jump upgrade and it will be accepted? [emoji33][emoji53]
Sent from my Motorola DynaTAC running Lollipop

I'm actually glad to hear this. I may go and flash the latest bootloader so I can have everything up to date.
Just to make sure, if knox IS tripped, it does not effect the status of your warranty through T-Mobile? Meaning if something were to go wrong with my phone I won't have any issues getting a warrant replacement?
Sent from my SGH-M919 using Tapatalk

LoopDoGG79 said:
Are you saying, I could return my phone on GE for my jump upgrade and it will be accepted? [emoji33][emoji53]
Sent from my Motorola DynaTAC running Lollipop
Click to expand...
Click to collapse
What do you mean return phone on GE?
elesbb said:
I'm actually glad to hear this. I may go and flash the latest bootloader so I can have everything up to date.
Just to make sure, if knox IS tripped, it does not effect the status of your warranty through T-Mobile? Meaning if something were to go wrong with my phone I won't have any issues getting a warrant replacement?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
I mean I don't know the specifics, i'm sure if you actually asked T-Mobile if it voids the warranty they would say yes, all i'm saying is if you take the phone to use the Jump program they don't even look at the bootloader, most of those guys don't even know how to get into Download Mode let alone check it.
I would say No I don't think you would have a problem, but you never know, the decision is up to you.

TripFlex said:
I mean I don't know the specifics, i'm sure if you actually asked T-Mobile if it voids the warranty they would say yes, all i'm saying is if you take the phone to use the Jump program they don't even look at the bootloader, most of those guys don't even know how to get into Download Mode let alone check it.
I would say No I don't think you would have a problem, but you never know, the decision is up to you.
Click to expand...
Click to collapse
To confirm what you said earlier, what T Mobile is doing is taking your used phone and doing a complete factory refurb on it. That means a total wipe of the entire memory and a clean now install, as well as replacing worn out body panels like a cracked glass or scratched up plastic peices, etc.
Doing this the way a factory refurb does it that will wipe out Knox and flash counters and custom ROMs and all that jazz. They have equipment that will do what Odin can't. So they don't care.
If you do get a T Mobile store rep who does check the bootloader and makes a big deal out of the Knox flag, just take your phone to another T Mobile store. Or come back to that one the next day and talk to someone else. 9 out of 10 store clerks are not phone nerds like us. They are people with minimal phone training just working a retail sales job. If you get get the 1 phone nerd, another store will have 4 guys who don't even know what a bootloader is.
Once T Mobile takes the phone from you and processes the exchange, they cannot come back later and claim that it doesn't qualify. If they did you can just say you have no idea what they are talking about and their rep inspected prior to the exchange so something must have happened after it left your possession.

elesbb said:
I'm actually glad to hear this. I may go and flash the latest bootloader so I can have everything up to date.
Just to make sure, if knox IS tripped, it does not effect the status of your warranty through T-Mobile? Meaning if something were to go wrong with my phone I won't have any issues getting a warrant replacement?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Probably won't. You should be able to still send it in for a replacement and get a different model back.
@LoopDoGG79 - Yup I got a different phone via jump so you should be good to go

TripFlex said:
What do you mean return phone on GE?
I mean I don't know the specifics, i'm sure if you actually asked T-Mobile if it voids the warranty they would say yes, all i'm saying is if you take the phone to use the Jump program they don't even look at the bootloader, most of those guys don't even know how to get into Download Mode let alone check it.
I would say No I don't think you would have a problem, but you never know, the decision is up to you.
Click to expand...
Click to collapse
Thanks. I asked in here because two T-Mobile Reps told me if the warranty is void on the phone, then they cannot honor the jump program. And seeing as they are accepting knox tripped devices for the jump program, it seems like knox does not void your warranty.. which makes me like Samsung even more (and T-Mobile)
Sent from my SGH-M919 using Tapatalk