Develop Bugs

Not Delayed Afterall :)

http://crave.cnet.co.uk/mobiles/samsung-galaxy-nexus-not-delayed-says-samsung-50006068/
Apparently Amazon started the rumour by changing it date to December 2nd. Everyone else just jumped on.
Good news, expect to get mine Friday then

Anthony2oo5 said:
http://crave.cnet.co.uk/mobiles/samsung-galaxy-nexus-not-delayed-says-samsung-50006068/
Apparently Amazon started the rumour by changing it date to December 2nd. Everyone else just jumped on.
Good news, expect to get mine Friday then
Click to expand...
Click to collapse
Amazon just doesn't get it right these days. Their Kindle Fire got weak reviews as well, so they ended up shipping the devices early in fear of pre-order cancellations. While Nexus is not their product, it is apparent that they just did not do any market research when getting this phone listed as they would have otherwise selected a more reliable supplier.

Well regardless of this new info, I chatted with someone from Negri a bit ago
Below is the conversation-
Now online: Leave a question or comment and our agents will be right with you!
Monday, November 14, 2011
joe [you]
do you know when the galaxy nexus will be released? i pre ordered it
Sergio - Negri Electronics - Sales/Support [agent]
Hello, How are you doing today ?
joe [you]
good thanks, and u
Sergio - Negri Electronics - Sales/Support [agent]
Good, thank you. We are expecting to have these units in earlly next week.
joe [you]
next week? i thought they were supposed to ship on the 17th?
Sergio - Negri Electronics - Sales/Support [agent]
There release date is the 17th and should arrive a couple days after. We are expecting them by early next week.
joe [you]
thank you
Joe

jpasint said:
Well regardless of this new info, I chatted with someone from Negri a bit ago
Below is the conversation-
Now online: Leave a question or comment and our agents will be right with you!
Monday, November 14, 2011
joe [you]
do you know when the galaxy nexus will be released? i pre ordered it
Sergio - Negri Electronics - Sales/Support [agent]
Hello, How are you doing today ?
joe [you]
good thanks, and u
Sergio - Negri Electronics - Sales/Support [agent]
Good, thank you. We are expecting to have these units in earlly next week.
joe [you]
next week? i thought they were supposed to ship on the 17th?
Sergio - Negri Electronics - Sales/Support [agent]
There release date is the 17th and should arrive a couple days after. We are expecting them by early next week.
joe [you]
thank you
Joe
Click to expand...
Click to collapse
well, the UK release was supposed to be the 17th.. they've mentioned that awhile ago already. but the way things are going, it may or may not be.

kristovaher said:
Amazon just doesn't get it right these days. Their Kindle Fire got weak reviews as well, so they ended up shipping the devices early in fear of pre-order cancellations. While Nexus is not their product, it is apparent that they just did not do any market research when getting this phone listed as they would have otherwise selected a more reliable supplier.
Click to expand...
Click to collapse
Not sure what the Kindle Fire and this release being tangled up have anything to do with one another. They obviously just changed the date to be conservative on the pre-order ship date because they had no other confirmation from Samsung on the matter of when they'd receive shipments. Their supplier is Samsung, they don't really have a choice there.
jpasint said:
Well regardless of this new info, I chatted with someone from Negri a bit ago
Click to expand...
Click to collapse
Well they have to wait for it to be released on the 17th, import them from the UK, then re-send them to individuals in the USA/other countries. So of course there will be a delay.
voxigenboy said:
well, the UK release was supposed to be the 17th.. they've mentioned that awhile ago already. but the way things are going, it may or may not be.
Click to expand...
Click to collapse
Well the UK release is 100% confirmed (and re-confirmed) by Samsung and several UK carriers already.

martonikaj said:
Well the UK release is 100% confirmed (and re-confirmed) by Samsung and several UK carriers already.
Click to expand...
Click to collapse
What has been missing from Samsung all along (and what EVERY article I have seen that either says it is or isn't delayed has COMPLETELY missed) is whether Samsung will be shipping it out to all their tier 1 partners in time for them to launch it on the 17th.
Basically, there's been no real doubt (apart from an odd blog post by phones4u) that they were always going to get it on the 17th. What muddied the waters was Amazon saying it will be later and pretty much everyone assuming that if Amazon cant get it on time then no one can. But Amazon aren't the only ones to say delivery won't be until some time after the 17th... Negri put out a statement today, Clove have sent emails out, Handtec put back their date... all these companies would have done this presumably for a very good reason. They are in the business of making money, not pi$$ing off customers which is what these setbacks are prone to do.
What has become clear recently (and only recently) is that O2 and Three have confidently said they will be selling it on the 17th.
So... Contract providers (Phones4U and at least 2 mobile networks) are likely to be selling it on the official launch date meaning Samsung would have always been correct in stating "it will launch in the UK on the 17th" but clearly there are other big players like Amazon and Handtec that sell non-contract handsets that don't seem to be able to launch it on the same day.
It is this glaring difference that Samsung never has and still hasn't cleared up.
I hope I'm wrong but it looks like contract providers have been given priority over sim-free providers hence, YES it will launch on its official launch date BUT, SIM Free handsets from stockists that only sell SIM free will be DELAYED.

Expansys experience... incompetent, unlucky, I really don't know.

I'm sorry I just need to vent this, mostly because they have been horrible at communicating and have yet to respond to prior inquiries.
This entire order/experience has been botched from the beginning. I ordered Thursday morning requesting overnight shipping for delivery on Friday. Apparently the bank flagged this transaction as suspicious but I never received an email/call/contact of any kind from Expansys until late Thursday night. I just happened to check the status on the website and noticed that there was an issue about 20 minutes before your offices closed, so I called and was on hold for almost 35 minutes (at this point past closing time) and no one ever picked up. I then called today, Friday, to request priority overnight shipping for Saturday delivery and to change the shipping address to my home address (as I was originally expecting to have it delivered Friday at work). The man I spoke with said it would be an additional charge for Saturday delivery, to which I agreed. Now I get the tracking number for "standard overnight" which will be delivered to my home on Monday while I will of course be at work! Additionally, I was still charged for the priority overnight shipping and Saturday delivery! I'm not taking off work to receive this shipment so I imagine I'll have to drive way out to go get it from their sorting facility.
The end result is that something that was ordered with overnight shipping on Thursday will be arriving on Monday, if I'm lucky enough to have the time to go pick it up myself. This could have been completely avoided had you not dropped the ball more than a few times. At this point I'd like my shipping costs refunded, or someone get a hold of FedEx in time and have that packaged delivered on Saturday. How does this happen?

ellesshoo said:
Apparently the bank flagged this transaction as suspicious but I never received an email/call/contact of any kind from Expansys until late Thursday night.
Click to expand...
Click to collapse
Had this not happened, you would have received your phone by now.
That's not Expansys' fault.
My transaction from them was superb. Phone in my hands hours after ordering.
My bank also did not flag anything.

ericshmerick said:
Had this not happened, you would have received your phone by now.
That's not Expansys' fault.
My transaction from them was superb. Phone in my hands hours after ordering.
My bank also did not flag anything.
Click to expand...
Click to collapse
They had about 7 hours from when they knew this before close of business that day and did not contact me in any fashion. Their FAQ even implies this happens to them often. One would think they might want to get in touch with someone who requested/paid for overnight shipping at some point before it was too late. Instead I had to find out myself and when I did and tried to contact them it was like everyone skipped out of work 30min before office closing time. The next day, still no contact until I called them and what do they do? They botched things up royally again and charged me more money. Just not smooth or impressive at all.
I'm on the hook for freaking $40+ for "overnight" shipping that is going to take from Thursday to Monday (Monday at best since it will not be shipped to my work). Can you even call it a "delivery" if I'm the one who will be driving 14 miles out to a FedEx facility to pick it up?
I just find it amazing that I talked to the same rep twice today about the shipping thing, confirmed, yada yada.. Even charged correctly for it. But then they still managed to drop the ball.

I ordered mine from them and my bank did the same thing. Didn't you notice where it said if the delivery and billing addresses don't match additional security checks will be needed? It said it right at the bottom of the order confirmation page you get right after you submit your order. I called and got it squared away preemptively right after I ordered. It took 23 hours for me to get it.
Sent from my Galaxy Nexus

Patience is your friend.
Sent from my Galaxy Nexus using xda premium

i also want to add in experience for NEWEGG.COM
I ordered from newegg.com, rather than expansys, mobilecity, pvcs, or any other specialty shops, because newegg is an established and credible retailer; ive purchased stuff from them for over 10 years.
i paid for expedited shipping because i travel often, and i needed it to arrive home at a precise time.
2 days after ordering, my order was still "processing". then i finally received an email saying Order on Hold - phone # or address does not match credit card information.
i called back immediately, but was placed on a 20 minute wait before being able to speak to an agent. (the online chat service had a similar wait). the agent confirmed that my information was 100% correct, but that she would need to forward this information to the "security team", and the order would not ship until cleared by security team..... despite, yes, that she herself was able to confirm my information, as entered, was 100% correct
i canceled the order, and im never buying from them again

Overall, Expansys is pretty decent to work with. Their systems are only semi-automated which means inventory levels shown on their site are wrong and back-end communication is almost totally manual. They're very good at after sale follow-up even though their bankers hours can be frustrating when you need to talk to some one. They and Negri are the only two that provide warranty support and that's a plus that goes on longer than the initial purchase which is a one time event.
P.S. - NewEgg's international phones have no warranty so the last poster may have dodged a bullet.

BarryH_GEG said:
Overall, Expansys is pretty decent to work with. Their systems are only semi-automated which means inventory levels shown on their site are wrong and back-end communication is almost totally manual. They're very good at after sale follow-up even though their bankers hours can be frustrating when you need to talk to some one. They and Negri are the only two that provide warranty support and that's a plus that goes on longer than the initial purchase which is a one time event.
P.S. - NewEgg's international phones have no warranty so the last poster may have dodged a bullet.
Click to expand...
Click to collapse
After my experience I whole heartedly disagree about their "after sale follow up". I got my Nexus S from Negri and things went smooth as butter. I have no idea why I didn't go with them this time. Negri from here on out for me.

ellesshoo said:
After my experience I whole heartedly disagree about their "after sale follow up". I got my Nexus S from Negri and things went smooth as butter. I have no idea why I didn't go with them this time. Negri from here on out for me.
Click to expand...
Click to collapse
Good luck with the warranty from negri. I think someone posted that they had a problem with their SGN and negri blew them off.

My experience with Expansys
I pre-ordered via website and gave them PayPal. They emailed me to confirm and told me that I would need to confirm again once the stock arrived.
Then they emailed me and said "we've got the stock, please confirm the mailing address, method and payment". I did and the parcel arrived 4 days later (with the Thanksgiving Thursday in between).
All was well and smooth with my order, I have no complaints and I am loving my Galaxy Nexus. Thanks Expansys.

DailySteals.com $530.00 today only unlocked!!!

Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email

Mitchmoney said:
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
Click to expand...
Click to collapse
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.

DOHCtor said:
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
Click to expand...
Click to collapse
I dont remember the exact days but about 2 weeks... Took about a week for them to ship it and about another one after it was shipped. It also matters when you bought it. If you were one of the first to buy it and got into the first batch, you will get it a little bit sooner!

Figures this would happen two days after I finally bite the bullet and just order through Negri after waiting a while for a deal to pop up somewhere.
Oh well, at least I will have it earlier.
Very nice find.

The site offers great deals, but customer service is practically non-existent. Your credit card will be charged immediately when you make a purchase, but the product might not ship for two weeks (which is what happened in my case so it took three weeks in total to get the product to my door). There is no number to call and don’t expect a reply to any emails you send them for two days, if at all. Know that all sales are final, so, if you are in the US and have a problem with a grey market product, which this phone is, you will have to ship it internationally to get it fixed.
Caveat emptor.

On it
I just bought a used one on craigslist last weekend for $500 so when I saw this last night I was a bit pissed off I didn't wait longer. I put a craigslist ad last night for $550 and had someone offer $600 this morning if I delivered it to him (20 mins away). I literally just deposited the money now and ordered this one for $530 brand new....a bit crazy but now I won't be OCD about my phone trying to figure out if any scratches were there before me.

Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.

QUEDRO said:
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
Click to expand...
Click to collapse
I've noticed some bad feedback but I've also seen many people have no issues whatsoever. I think it's mostly people who get impatient and don't read the whole taking up to 6 business days to ship thing. Also, a lot of items are specifically stated as refurb where as these are said to be new in retail packaging. I read somewhere using paypal is a good move since you get the buyer protection if the item is broken etc.
My gut feeling says this deal is some cellphone reseller trying to clear it's stock and dailysteals will gather up a bulk orders and order a high volume from them at the end of the 24 hour period. So our money is used first to buy what we ordered and I'm assuming that's why it may take up to 6 business days to ship to us.

I purchased a new open box GN for $529 but returned it once I learned (after contacting Samsung) that the warranty is only valid if the receipt shows it was purchased in the country it will be repaired in. I was surprised as Samsung US never asked for my receipt when I sent my Nexus S in. Bought one from Negri instead so I have a warranty if anything goes wrong in the next 12 months.

i think that most sites like dailysteals and 1saleaday you are paying for the cheap price, not quick shipping and customer service
it sucks to wait and the tracking is usually terrible but the item does arrive eventually

I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Sent from my Galaxy Nexus using XDA App

claud_face said:
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Click to expand...
Click to collapse
You can get the titanium one...

Lol I have one already. Just would love a white one with a white extended battery door
martonikaj said:
You can get the titanium one...
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using XDA App

I'm already getting antsy...these are going to be two very long weeks waiting on the shipping.

No joke....these guys really do not update *ish
I had not received any updates emails. No wonder the service is bad.

Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk

They posted it up at 9pm Pacific time and my brother ordered it at 9:15pm. I think he's one of the first to order it, but still hasn't received it yet. I'll keep you guys posted.

Does anyone know anyone who picked one of these up during a previous dailysteal sale?
I'm curious what build this will come with after reading multiple threads on the yakju vs yakjuxx builds.

Just so you know, DailySteals took a LONG time to ship on the first deal and I NEVER got a tracking email. However, I was able to track it by going to UPS's tracking website and using my order number as the reference number. Remember to select "Track by Reference".
The version I got from them was a South Korean model with the Google build on it. However, others reported getting one from China, so it depends what batch you get. I believe everyone I spoke with had the Google build on it.

SupWiz17 said:
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I would give it 6 business days before you contact them. My status still says open as well (I check it way too much for my own good) but their site said the 6 business day thing with the occasional slight delay depending on the product. I ordered mine at 11am EST so I'm hoping I'll be on the first batch of shipping.
I'm going to try the order number with the UPS site as someone here has mentioned. Let's definitely post on this thread when we see any updates and/or receive our phones to give the rest of us a good idea of when to expect our goodies.

[04/23/2012] LapDocks on Ebay for $59.99 |Ended

They say they are new....
http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=190668198386+
Edit:Gone again.... I guess until they get them from another region of the world

Just ordered. Will see it is new.

got 3
I got 3. 1 for me, and 2 other for my coworkers. the Atrix is my work phone.

I just hope everyone gets one that tries....
The sold count is at 827 at this moment!
Either they cleaned the entire AT&T pipeline out or their cutoff of "limited quantity available" is hosed

I'm guessing with CM7 and CM9 derivatives you can't use this, so I'll have to pass. :-(

flexpackman said:
I just hope everyone gets one that tries....
The sold count is at 827 at this moment!
Either they cleaned the entire AT&T pipeline out or their cutoff of "limited quantity available" is hosed
Click to expand...
Click to collapse
I'm pretty sure you have to specify the amount available when listing a multiple buy-it-now auction. And they did have that huge sale the other week, so maybe these are leftovers or cancelled orders.

1116 sold so far. I am so glad more people who want one can get one at a reasonable price.
Now the question is, "Why did those ripoff bastards at AT&T insist on full price for them for so long and then decide to just dump them?" They could have kept on selling them for $99 for quite a while from what I have seen.

They were showing over 2700 available last night when I looked. How the hell they got that many I don't know, but that was the availability showing in the Mobile app. For some reason I can't find that screen on my PC.

picked one up yesterday after patiently waiting.

Just got my UPS tracking number! Damn that was fast! Should see it middle of next week hopefully.

CaelanT said:
They were showing over 2700 available last night when I looked. How the hell they got that many I don't know, but that was the availability showing in the Mobile app. For some reason I can't find that screen on my PC.
Click to expand...
Click to collapse
I think they were surprised by the quick sellout of their stock when they had it on sale the other day and decided to get more from whatever channel they got their original batch from. They couldn't run the same sale again so close to the last one so they had to sell them some other way (at a markup, too!).
Just conjecture, but it seems logical.

no international shipping to uk
NO!!!!

There's a tablet UI already available but it's outdated and it doesn't automatically change DPI. Hopefully someone can port webtop 3.0 from Razr or make a better tabletUI for CM9
Also, the Overskreen browser would be great with webtop.
Sent from my MB860 using XDA

Lapdocks on ebay for $59.99 free shipping
I ordered two. Thank you for this notice.

Just ordered mine...

Ordered mine about 30 hours ago, still no tracking number, I do hope I get it!
About to cancel my AT&T account because my contracts up, just waiting for the next big thing.
Having the lap dock will keep me from giving my Atrix away.

So i put in an order.. but now im getting a little leery about the order. Going through 1saleaday's reviews on ebay and around the web, the absolute highest number of complaints (other than broken item or missing parts) is that people are given false tracking info and never receive the item.
The tracking number i was given doesnt work with UPS or USPS at all.
">>> UPS could not locate the shipment details for your request. Please verify your information and try again later. "

Grimcreaper said:
The tracking number i was given doesnt work with UPS or USPS at all.
">>> UPS could not locate the shipment details for your request. Please verify your information and try again later. "
Click to expand...
Click to collapse
They generate the labels, but the item is still in their warehouse. You won't be able to track in until UPS picks it up and actually scans it. The item can sit in the warehouse for days before it's picked up. It's the same as you printing out your own shipping/USPS label at home. Until you drop the item off it's not in the shippers system. Usually people ship at the end of a day. In their case they may have a weekly bulk pickup or something.

I got 2 while they were 59.99$, I haven't paid for them yet, is shipping free on both units? or did any of you with multiple units have to pay some sort of shipping?

EGM92 said:
I got 2 while they were 59.99$, I haven't paid for them yet, is shipping free on both units? or did any of you with multiple units have to pay some sort of shipping?
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Click to collapse
Free shipping. Tells you right there in the auction.

Production Delays?

So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!

InsGdt76 said:
So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
Click to expand...
Click to collapse
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.

Ru77ell said:
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
Click to expand...
Click to collapse
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
I'd be interested to know when your one arrives.
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.

InsGdt76 said:
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
Click to expand...
Click to collapse
My personal opinion is that Elephone hasn't delivered (so far) on it's promises to resellers. With the S7 looking like its going to be Elephones biggest ever seller - by far, I do think they gave all major resellers the same original delivery date and have struggled to ramp up production. I think this is the case as I've spoken to eFox, Geekbuying, Gearbest and Dealsmachine and they have all initially said they would deliver in late November and now they all all saying mid December.
InsGdt76 said:
I'd be interested to know when your one arrives.
Click to expand...
Click to collapse
I'll certainly post here when it arrives, although I went with standard delivery rather than DHL so not expecting it for a few weeks.
InsGdt76 said:
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
Click to expand...
Click to collapse
This is nothing new for Gearbest and is the reason I chose not to go with DHL, I've ordered a few products via this method with GB and its always taken 3-4-5 days from getting my tracking info for my package to physically enter DHLs system - I've also been hit with import tax a few times which has never happened to me with other shipping companies.
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards

Ru77ell said:
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
Click to expand...
Click to collapse
So the plot thickens. . . .
Using the tracking information I could see that DHL got a shipping notification on the first day . . . . then everything stopped. I have had a lot of things shipped via DHL and other courier services and it is very unusual for a priority service to not update for 24 hours plus.
GearBest via support tickets and LiveChat, just kept telling me to wait 2 more days, wait 3 days for an investigation, wait 2 days for tracking information etc etc etc.
I ended up doing my own investigation by calling DHL on their local contact centre.
Result?
Singapore Customs were holding the phone with concerns that it contained hazardous materials. Specifically the DHL operator questioned whether the phone was a Samsung Galaxy Note 7. I suspect that the designs are so similar that Customs may be mis-identifying these units when x-raying them, as Note 7s are banned from all carriers. As GearBest are the shippers only they can update the shipping information to get it released.
So I contacted GearBest again and twice got "please wait 3-4 days for an investigation". I got a bit stroppy with them at this point and just got a notification through from DHL that the parcel appears to be moving again.
So if you see your Elephone S7 stop moving for an extended period of time on DHL. Start questioning it.

Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!

I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)

Ru77ell said:
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
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It was a documentation issue. SG Customs held it until the shipper (GearBest) finally contacted them to update the shipping information. They only did this after sitting on the issue for a week of me getting increasingly agitated with the "Please wait" responses from GearBest.

FunkiBluDawg said:
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
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What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.

InsGdt76 said:
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
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Click to collapse
Mine was 64 GB, Black.

FunkiBluDawg said:
Mine was 64 GB, Black.
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Thought it might have been. The black has been in stock most of the way through.

I finally have my hands om my 64GB Blue model and I am quite impressed so far. Usually with Chinese electronics I purchase there always seems to be some quirk or weird behaviour that takes the gloss off the product. After 24 hours, I've yet to find one.

I preordered a green version, but it seems there are production troubles. This morning gearbest sent me a mail:
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
remain items
sku*quantity:199096209 * 1 , Elephone S7 5.5 inch 4G Phablet
199629301 * 1 , 3D VR Cardboard Glasses Virtual Reality Box
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So, nobody knows when the green version will come out,
and after all the troubles with touchscreen, gps, no source code released i choose the refund. If the situation improve i'll buy it again.