Develop Bugs

MobilePhonesDirect - now in stock

Desire description changed to - "THE HTC DESIRE IS NOW IN OUR WAREHOUSE - PLEASE ALLOW 7 DAYS FOR DELIVERY."
If mine's not posted on a next day delivery today then I won't be able to get mine till Wednesday. Fingers crossed.

I reckon they probably don't have them, They offer next day delivery so if they took delivery on the 7th like everyone else (or have it shipped direct from the distributor) they would still be within the 7 days,
All their other handsets just say next day delivery. See the attachment for a laugh
Im not in the UK or I would call them to see if I can pick one up

I ordered with them last week. I might give them a call in a sec.
If it's in stock and I've paid for next day delivery I should get it tomorrow?
I wonder if they're telling porkies to get more orders in?

I'm just in a live chat with them and have just been told they won't have stock 'til tomorrow and to expect delivery next week as planned.
So the claim that they're sat in their warehouse might be a touch ambitious!

i just did live chat with them as well and they are shipping when it is released sim free, so i suspect they do have them in but are not allowed to ship until the 1st but then you have a bank holiday weekend so that would mean next day would still be the 6th as quoted.

I ordered yesterday and emailed them to see if my order would be sent out in the first batch this week, but got a reply saying it would be with me this week.
I think the person who sent email back to me forgot about bloody easter weekend so it will be next week I imagine.
Damn you Jeebus !!!

Also ordered from MPD and spoke to them on live chat. Sounds like they have to abide by the official date and indeed said they'd be shipped 6th/7th.

I concur
Also just spoke to MPD and they say stock comes in tomorrow but they will not start shipping until Tuesday.
I have another T-Mob account (for my son) and received a text on that one saying that the new number is now active. Does that mean they will charge my account from today or when I put the SIM in the phone?
It shows up on my T-Mob on-line portal jobby now.
Tom

i'm also a lil annoyed because i have noticed they are now doing the phone free on £25pm contracts and i paid £6 its not going to break the bank but still if i have to wait and get it the same time its a tad annoying. But yay not long now \m/

Have you contacted them about the price change?
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom

Are MobilePhonesDirect phones Sim-Free? If they are:
WHY are their PAYG price and Sim-Free price sooo Different??? (For the desire!)?>

turnipman said:
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom
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I had the same thing. I expect prices to drop, but not in the space of 2 days. Suffice to say, I sent them an email pointing this out and got told that once I have my phone if I get in touch again, I'll get refunded. Worth emailing them

Inertia
Once you have your phone they are expecting you not to bother.

turnipman said:
Once you have your phone they are expecting you not to bother.
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I can imagine, unfortunately for them I certainly will be bothering them!

Now they're saying 3 days for delivery instead of 7...

3 working days. It'll still be around the 6/7th when we receive them.

Anyone had a dispatch email from them yet?
I phoned this morning to make the point that they had them in stock, I'd paid for next day delivery, so I should expect it on Tuesday, right?
I was told that they've got 1000 in stock, 600 pre-orders and are starting on dispatching them today. Some will be going out today and some on Tuesday.
They guy was pretty noncommittal.
The wait is agonising!

I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..

hboos said:
I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..
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Mine's on contract. tmob.
Price of phone was £5.99 and they've now reduced it to free on that contract

mine has not changed to sent yet and i was in town today and they have them in stock in our tmobile shop ready to sell tomorrow, i was thinking it may be worth a trip down, see if they will match the deal and then cancel the one for mpd. I also had a phone call from vodafone saying they are selling the now (early) but they could not match the price though not far off.

Anyone order an Otterbox? If so, have you gotten shipping confirmation?

I ordered one last friday (The moment that I saw it was available) and I still haven't gotten a tracking number for it. I did get a confirmation number for the order right after I submitted it, but nothing else after that.
Just curious. I remember reading somewhere that they were having computer problems or something.

I ordered 1 as well last Friday. My understanding from the email is that it takes Otterbox 1-3 business days to finalize the transaction and then another 3-7 days to ship/receive package on buyers side. So at most 10 days at the very least 3.
I'm hoping that it takes Otterbox the least of the 2 but seeing as they are located in Colorado I'm hoping it arrives to me a day sooner...Breckenridge, Colorado to Las Vegas, NV is only a 9 1/2 - 10 hour drive...

I have also purchased my otterbox last friday. No conformation email or anything.

I bought over the weekend and have no shipping info yet, you are not alone. I'm not stressing too much, this a tiny company, not Amazon.

please review!!
you guys who took the jump already, please let us know the pros and cons of this case with a few reviews. i will love to know how this works in real life. not from the outerbox video. an average user pictures will be great.

Just wanted to add that the website says my order is being processed. (I ordered on Friday too)
Sent from my Xoom using XDA App

I just got an email less than an hour ago saying that my card has been charged and my order has been shipped.

Mine will be here saturday
Sent from my Xoom using XDA Premium App

I got the email saying that my credit card was charged but I do not have a shippig/tracking #
Very slow company..... not impressed so far....I hope the product makes up for the shipping delays. From what I have seen this case is exactly what I want.
-Kesnik

For those who have ordered, was there any particular reason you decided to spend at least $10-20 extra by ordering directly from Otterbox (which I'm assuming you did?) Not sure if you realize it, but several other retailers are selling them, and though they don't have them in stock at the moment, they are expecting them at any moment...and at the top of the list is the highly-reputable Adorama Camera. They're selling it for $69.99 w/free shipping (and I can tell you from experience they ship very fast). If you check out Google Shopper you'll see that others will have it for less than $60 before shipping. Anyways, just my two cents...

My tracking number showed up last night. It was in PDF format and I wasn't able to copy the text, so I had to type it out myself.
I'm kind of disappointed that it won't be hwere until Monday. I was hoping to be able to get it installed before I went out of town this weekend.
Sent from my Xoom using XDA App

joeski27 said:
For those who have ordered, was there any particular reason you decided to spend at least $10-20 extra by ordering directly from Otterbox (which I'm assuming you did?) Not sure if you realize it, but several other retailers are selling them, and though they don't have them in stock at the moment, they are expecting them at any moment...and at the top of the list is the highly-reputable Adorama Camera. They're selling it for $69.99 w/free shipping (and I can tell you from experience they ship very fast). If you check out Google Shopper you'll see that others will have it for less than $60 before shipping. Anyways, just my two cents...
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I was actually curious about this too. I got an otterbox case for my xperia x10 from an ebay store and paid a good $10-$15 less than my older brother who ordered the same case from otterbox.

Does anybody have a order number for a symmetry case? I need a order number for one otherwise they won't send me a replacement. There being real dicks. I would appreciate it if someone could help

Expansys experience... incompetent, unlucky, I really don't know.

I'm sorry I just need to vent this, mostly because they have been horrible at communicating and have yet to respond to prior inquiries.
This entire order/experience has been botched from the beginning. I ordered Thursday morning requesting overnight shipping for delivery on Friday. Apparently the bank flagged this transaction as suspicious but I never received an email/call/contact of any kind from Expansys until late Thursday night. I just happened to check the status on the website and noticed that there was an issue about 20 minutes before your offices closed, so I called and was on hold for almost 35 minutes (at this point past closing time) and no one ever picked up. I then called today, Friday, to request priority overnight shipping for Saturday delivery and to change the shipping address to my home address (as I was originally expecting to have it delivered Friday at work). The man I spoke with said it would be an additional charge for Saturday delivery, to which I agreed. Now I get the tracking number for "standard overnight" which will be delivered to my home on Monday while I will of course be at work! Additionally, I was still charged for the priority overnight shipping and Saturday delivery! I'm not taking off work to receive this shipment so I imagine I'll have to drive way out to go get it from their sorting facility.
The end result is that something that was ordered with overnight shipping on Thursday will be arriving on Monday, if I'm lucky enough to have the time to go pick it up myself. This could have been completely avoided had you not dropped the ball more than a few times. At this point I'd like my shipping costs refunded, or someone get a hold of FedEx in time and have that packaged delivered on Saturday. How does this happen?

ellesshoo said:
Apparently the bank flagged this transaction as suspicious but I never received an email/call/contact of any kind from Expansys until late Thursday night.
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Had this not happened, you would have received your phone by now.
That's not Expansys' fault.
My transaction from them was superb. Phone in my hands hours after ordering.
My bank also did not flag anything.

ericshmerick said:
Had this not happened, you would have received your phone by now.
That's not Expansys' fault.
My transaction from them was superb. Phone in my hands hours after ordering.
My bank also did not flag anything.
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They had about 7 hours from when they knew this before close of business that day and did not contact me in any fashion. Their FAQ even implies this happens to them often. One would think they might want to get in touch with someone who requested/paid for overnight shipping at some point before it was too late. Instead I had to find out myself and when I did and tried to contact them it was like everyone skipped out of work 30min before office closing time. The next day, still no contact until I called them and what do they do? They botched things up royally again and charged me more money. Just not smooth or impressive at all.
I'm on the hook for freaking $40+ for "overnight" shipping that is going to take from Thursday to Monday (Monday at best since it will not be shipped to my work). Can you even call it a "delivery" if I'm the one who will be driving 14 miles out to a FedEx facility to pick it up?
I just find it amazing that I talked to the same rep twice today about the shipping thing, confirmed, yada yada.. Even charged correctly for it. But then they still managed to drop the ball.

I ordered mine from them and my bank did the same thing. Didn't you notice where it said if the delivery and billing addresses don't match additional security checks will be needed? It said it right at the bottom of the order confirmation page you get right after you submit your order. I called and got it squared away preemptively right after I ordered. It took 23 hours for me to get it.
Sent from my Galaxy Nexus

Patience is your friend.
Sent from my Galaxy Nexus using xda premium

i also want to add in experience for NEWEGG.COM
I ordered from newegg.com, rather than expansys, mobilecity, pvcs, or any other specialty shops, because newegg is an established and credible retailer; ive purchased stuff from them for over 10 years.
i paid for expedited shipping because i travel often, and i needed it to arrive home at a precise time.
2 days after ordering, my order was still "processing". then i finally received an email saying Order on Hold - phone # or address does not match credit card information.
i called back immediately, but was placed on a 20 minute wait before being able to speak to an agent. (the online chat service had a similar wait). the agent confirmed that my information was 100% correct, but that she would need to forward this information to the "security team", and the order would not ship until cleared by security team..... despite, yes, that she herself was able to confirm my information, as entered, was 100% correct
i canceled the order, and im never buying from them again

Overall, Expansys is pretty decent to work with. Their systems are only semi-automated which means inventory levels shown on their site are wrong and back-end communication is almost totally manual. They're very good at after sale follow-up even though their bankers hours can be frustrating when you need to talk to some one. They and Negri are the only two that provide warranty support and that's a plus that goes on longer than the initial purchase which is a one time event.
P.S. - NewEgg's international phones have no warranty so the last poster may have dodged a bullet.

BarryH_GEG said:
Overall, Expansys is pretty decent to work with. Their systems are only semi-automated which means inventory levels shown on their site are wrong and back-end communication is almost totally manual. They're very good at after sale follow-up even though their bankers hours can be frustrating when you need to talk to some one. They and Negri are the only two that provide warranty support and that's a plus that goes on longer than the initial purchase which is a one time event.
P.S. - NewEgg's international phones have no warranty so the last poster may have dodged a bullet.
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After my experience I whole heartedly disagree about their "after sale follow up". I got my Nexus S from Negri and things went smooth as butter. I have no idea why I didn't go with them this time. Negri from here on out for me.

ellesshoo said:
After my experience I whole heartedly disagree about their "after sale follow up". I got my Nexus S from Negri and things went smooth as butter. I have no idea why I didn't go with them this time. Negri from here on out for me.
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Good luck with the warranty from negri. I think someone posted that they had a problem with their SGN and negri blew them off.

My experience with Expansys
I pre-ordered via website and gave them PayPal. They emailed me to confirm and told me that I would need to confirm again once the stock arrived.
Then they emailed me and said "we've got the stock, please confirm the mailing address, method and payment". I did and the parcel arrived 4 days later (with the Thanksgiving Thursday in between).
All was well and smooth with my order, I have no complaints and I am loving my Galaxy Nexus. Thanks Expansys.

DailySteals.com $530.00 today only unlocked!!!

Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email

Mitchmoney said:
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
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My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.

DOHCtor said:
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
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I dont remember the exact days but about 2 weeks... Took about a week for them to ship it and about another one after it was shipped. It also matters when you bought it. If you were one of the first to buy it and got into the first batch, you will get it a little bit sooner!

Figures this would happen two days after I finally bite the bullet and just order through Negri after waiting a while for a deal to pop up somewhere.
Oh well, at least I will have it earlier.
Very nice find.

The site offers great deals, but customer service is practically non-existent. Your credit card will be charged immediately when you make a purchase, but the product might not ship for two weeks (which is what happened in my case so it took three weeks in total to get the product to my door). There is no number to call and don’t expect a reply to any emails you send them for two days, if at all. Know that all sales are final, so, if you are in the US and have a problem with a grey market product, which this phone is, you will have to ship it internationally to get it fixed.
Caveat emptor.

On it
I just bought a used one on craigslist last weekend for $500 so when I saw this last night I was a bit pissed off I didn't wait longer. I put a craigslist ad last night for $550 and had someone offer $600 this morning if I delivered it to him (20 mins away). I literally just deposited the money now and ordered this one for $530 brand new....a bit crazy but now I won't be OCD about my phone trying to figure out if any scratches were there before me.

Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.

QUEDRO said:
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
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I've noticed some bad feedback but I've also seen many people have no issues whatsoever. I think it's mostly people who get impatient and don't read the whole taking up to 6 business days to ship thing. Also, a lot of items are specifically stated as refurb where as these are said to be new in retail packaging. I read somewhere using paypal is a good move since you get the buyer protection if the item is broken etc.
My gut feeling says this deal is some cellphone reseller trying to clear it's stock and dailysteals will gather up a bulk orders and order a high volume from them at the end of the 24 hour period. So our money is used first to buy what we ordered and I'm assuming that's why it may take up to 6 business days to ship to us.

I purchased a new open box GN for $529 but returned it once I learned (after contacting Samsung) that the warranty is only valid if the receipt shows it was purchased in the country it will be repaired in. I was surprised as Samsung US never asked for my receipt when I sent my Nexus S in. Bought one from Negri instead so I have a warranty if anything goes wrong in the next 12 months.

i think that most sites like dailysteals and 1saleaday you are paying for the cheap price, not quick shipping and customer service
it sucks to wait and the tracking is usually terrible but the item does arrive eventually

I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Sent from my Galaxy Nexus using XDA App

claud_face said:
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
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You can get the titanium one...

Lol I have one already. Just would love a white one with a white extended battery door
martonikaj said:
You can get the titanium one...
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Sent from my Galaxy Nexus using XDA App

I'm already getting antsy...these are going to be two very long weeks waiting on the shipping.

No joke....these guys really do not update *ish
I had not received any updates emails. No wonder the service is bad.

Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk

They posted it up at 9pm Pacific time and my brother ordered it at 9:15pm. I think he's one of the first to order it, but still hasn't received it yet. I'll keep you guys posted.

Does anyone know anyone who picked one of these up during a previous dailysteal sale?
I'm curious what build this will come with after reading multiple threads on the yakju vs yakjuxx builds.

Just so you know, DailySteals took a LONG time to ship on the first deal and I NEVER got a tracking email. However, I was able to track it by going to UPS's tracking website and using my order number as the reference number. Remember to select "Track by Reference".
The version I got from them was a South Korean model with the Google build on it. However, others reported getting one from China, so it depends what batch you get. I believe everyone I spoke with had the Google build on it.

SupWiz17 said:
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
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I would give it 6 business days before you contact them. My status still says open as well (I check it way too much for my own good) but their site said the 6 business day thing with the occasional slight delay depending on the product. I ordered mine at 11am EST so I'm hoping I'll be on the first batch of shipping.
I'm going to try the order number with the UPS site as someone here has mentioned. Let's definitely post on this thread when we see any updates and/or receive our phones to give the rest of us a good idea of when to expect our goodies.

HTC IceView case not available

I ordered the IceView case directly from the HTC web site along with my phone. Both items were listed on the order. I received my phone on Friday but the case was not included.
I talked to HTC customer service and they didn't know much. They said they do not have any IceView cases and they don't know when they will be getting them. I tried to speak with a manager but didn't really get anywhere (a "manager" called me back but I think it was just a normal rep pretending). Nobody was able to offer a solution and nobody could offer me any compensation. I tried a message on twitter but that also got no reply. The "manager" is supposed to call me back on Monday but I'm not holding out much hope.
Anyone else in the same boat? Has anyone been able to get more info about when the cases will be shipping?

I ordered my case on May 2, no email or tracking number as of yet. I sent them an email regarding the case with no reply yet.

It seems nobody knows when the case is coming out, including retailers, as places like Amazon UK haven't set even an estimated release date yet.

Amazon were supposed to deliver mine on 4 may but then notified me that they haven't foundb any stock yet.
Not Amazon's fault of course

Strangely it's still listed as "in stock" on the htc store.

arsnlfan said:
Strangely it's still listed as "in stock" on the htc store.
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Yes so are USB c cables (u like the 3.0.charger). I just gave up and cancelled my order after a week of waiting for an in-stock item to ship.
Just wait until other vendors have the cases etc because at this point I can't even imagine having to rma something.
Sent from my HTC6545LVW using Tapatalk

I'm gonna have to order a cheapo case from Handheld Items until this Ice View arrives, I am freaking out about dropping this damned thing!

No way will I spend $50 on this case (I have been testing a device which was supplied with the case.) It's not quite as nice as the Dotview Ice cases were (although it is also not as prone to tearing at the seam....although my test case *has* torn at the seam). I'll wait until I can grab one <$20....but mostly will continue to keep my 10 in a clear TPU case, like the Fosmon or the Spigen.

Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).

FreydNot said:
Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).
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Nope, no cases at TMo in a week: "Redemption req’d by 6/20/16 at htc10offer.htcpromotions.com. Limit 1/customer; 2/household; allow 10 weeks."

Still a chance it is our free item haha
Sent from my HTC 10 using Tapatalk

for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/

So where are these bad boys?

methodz said:
So where are these bad boys?
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T-Mobile had a deal for a free Ice Case and a free second quick charger if you purchased on launch day or day 2...they didn't say that I wouldn't get these free extras in store and I had to fill out some online form before 5/20 (it launched on 5/18 for T-Mobile) after I finished, they said it could take like 8 weeks but SHOULD be about a month. They waited to tell me that part until after I initialled the last page!

My ice view is coming from the US. Sick of the stock issues and found a seller not charging 100's for the damned thing lolol

I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.

halfrican.ak said:
I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.
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That's quite a shame considering their dot view was amazing and worked flawlessly. Perhaps it was defective?
Sent from my HTC6545LVW using Tapatalk

Mine will be here tomorrow apparently (kudos to the eBay vendor if it does! Three days is super last from the US to UK ). I will let people know my initial findings.

I just preordered from HTC for 29.95. They're having a Memorial Day Sale (40% off).
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo

4onu said:
for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/
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I ordered mine through Verizon in the US and just registered my 10 on the poland htc site. They said after verification of my IMEI, they're going to send my Ice view after the 1st of June. Who knows if it will work since I'm in the US.