Having issues with 802.11ac - T-Mobile Samsung Galaxy Note 3

My Note 3 is having issues holding on to my wireless connection. I have an Asus RT-AC66U running merlin firmware. It connects temporarily, then disconnects and says it disabled the network because the Internet connection is to slow. I have had 3 other 802.llac compatible devices working without problems. 2.4GHz 802.11n works fine. I'll dig in more when I get back home. Anybody else having issues?
edit:
Apparently this thing doesn't like 5GHz networks at all, and it doesn't even see ad-hoc networks shared from two laptops I have tested. I might have to get it replaced, as I haven't seen to many other people having problems. It is definitely a problem with the phone and not my network connection.

agent4678 said:
My Note 3 is having issues holding on to my wireless connection. I have an Asus RT-AC66U running merlin firmware. It connects temporarily, then disconnects and says it disabled the network because the Internet connection is to slow. I have had 3 other 802.llac compatible devices working without problems. 2.4GHz 802.11n works fine. I'll dig in more when I get back home. Anybody else having issues?
edit:
Apparently this thing doesn't like 5GHz networks at all, and it doesn't even see ad-hoc networks shared from two laptops I have tested. I might have to get it replaced, as I haven't seen to many other people having problems. It is definitely a problem with the phone and not my network connection.
Click to expand...
Click to collapse
I have the same model router using stock firmware and had the same issue with the disconnects with my Note 3 while other devices were working perfectly. I powercycled my router yesterday and I have not had the issue return.....yet.

Appolusionist said:
I have the same model router using stock firmware and had the same issue with the disconnects with my Note 3 while other devices were working perfectly. I powercycled my router yesterday and I have not had the issue return.....yet.
Click to expand...
Click to collapse
The WiFi on this phone is horrible. It says I have unstable WiFi meanwhile I am right next to the router
TWEAKED 2.5

Same issue here, I have Asus RT-AC66U and the Note 3 keeps disconnecting from the 5GHz while other devices are fine on wifi

802.11ac won't be an official finished standard until next year, so, there's still room for improvement. New firmware for an AC AP and note3 should probably iron out bugs.
I'm about ready to upgrade to the Asus RT-AC66U myself (once it drops below $180 again), from a 2-year-old Netgear wndr3700 w/ddwrt. Will probably slap DDWRT onto it as well to compare wireless performance.

I finally have some time off to do some testing this weekend so I'll see what I come up with. I did notice that sometimes the connection would stabilize if i was sitting near the router and start acting crazy when I got up to do something. I disabled the "Explicit beamforming" option in the router and did notice an improvement. The top test below is with beamorming enabled. The bottom test was with it disabled. Still dropped a little in the middle but much better than before. I toggled the setting and ran the test a few times and was able to repeat the results, though this still might be nothing. Ill report back later with anything else I find.
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asus ac66u
I am also running merlins firmware on my ac66u...I cant watch youtube videos while on wifi for some reason and also phone calls drop while using wifi calling...hopefully samsung will get the drivers straight a.s.a.p. everything else connects fine(15 devices) no problem...

Just for giggles, what's the phone ac speed? They're only doing 72 n 2.4, 150 n5. What's the ac5? Why don't they work on maxing n5 before jumping the gun.

wing_addict_usa said:
Just for giggles, what's the phone ac speed? They're only doing 72 n 2.4, 150 n5. What's the ac5? Why don't they work on maxing n5 before jumping the gun.
Click to expand...
Click to collapse
The AC speed on this phone goes up to 433Mbps

Hello there... I just wanted to mention that i had made the jump to netgear ac1450 (ac, 2.4ghz, 5ghz) it was between that and the asus. But i picked the netgear because costco had a special sale on it, plus costco has awesome Costumer Service, and warranty in case something goes wrong... anyhow long story short, i am able to use both the 2.4 ghz and the 5 ghz without any hickups at least for now( knock on wood). although i would like more range it is definitely outdoing my linksys wrt54g which i had dd-wrt installed on both speed and range. From about 30 feet i get about 3-4 bars on the 2.4 ghz and about 2-3 bars on 5 ghz. also the signal is going through 2 ceilings. I will update if i experience any trouble, honestly i was a little worried when i received my phone because i had some wifi issues the first couple of days ( drop wifi and what not) but i haven't noticed it recently ive had the note 3 for about 2-3 weeks so far.

truDanki said:
Hello there... I just wanted to mention that i had made the jump to netgear ac1450 (ac, 2.4ghz, 5ghz) it was between that and the asus. But i picked the netgear because costco had a special sale on it, plus costco has awesome Costumer Service, and warranty in case something goes wrong... anyhow long story short, i am able to use both the 2.4 ghz and the 5 ghz without any hickups at least for now( knock on wood). although i would like more range it is definitely outdoing my linksys wrt54g which i had dd-wrt installed on both speed and range. From about 30 feet i get about 3-4 bars on the 2.4 ghz and about 2-3 bars on 5 ghz. also the signal is going through 2 ceilings. I will update if i experience any trouble, honestly i was a little worried when i received my phone because i had some wifi issues the first couple of days ( drop wifi and what not) but i haven't noticed it recently ive had the note 3 for about 2-3 weeks so far.
Click to expand...
Click to collapse
Interesting. Your Netgear appears to use the BCM4708 chip, whereas the ASUS uses the BCM4706. I wonder if the BCM4339 in the Note 3 is more compatible with one over the other. You would think that coming from the same manufacturer they would all be compatible. I am still running my phone through some tests, but so far it seems like there is something hardware/software related in this phone that does not like any 5GHz network I connect it to. Disabling explicit beamforming helped for a while, but the problem started happening again this morning.

just a quick update, i just flashed the latest firmware o my netgear ac1450 router which enhances/enables beamforming+ especially on 5ghz (from version 1.0.0.8 to 1.0.0.14) and i must say that my connection has improved further more its mostly on 3 bars sometimes 4 although i still seen it drop to 2 every now and then..

I returned the ASUS and ordered a netgear r7000 for a few bucks more. It should be here by Wednesday. I'll see how wifi works then, but I am not holding my breath.

RT-AC68R on 3.0.0.4.374_339 is good
agent4678 said:
I returned the ASUS and ordered a netgear r7000 for a few bucks more. It should be here by Wednesday. I'll see how wifi works then, but I am not holding my breath.
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Click to collapse
FWIW, I have the Asus RT-AC68R on stock firmware 3.0.0.4.374_339. My wireless on 5GHz has been solid. I did a Speedtest last night which came back with 29.3Mbps down and 3.8Mbps up, and this was sitting one room away from the AP.
Before flashing to this firmware however, the 5GHz would never stay connected and once disconnected, I would have to access the router control panel and make a change, then exit and the 5GHz would be back. But now, on the newer firmware, it's been very good.

I am using the netgear r6300 v2 with stock firmware with no problems

I am using the RT-AC68U with AC I have no problems on my note 3. Only thing I guess you could say is a issue is every now and then the phone connects to WiFi and shows no WiFi signal but it connects and runs fine. If I reboot the phone the problem is gone. It happens like once every other week if that. I have the Comcast 300mbps down and 25mbps up connection. The highest the phone has done with WiFi is 165mbps down. This is on whatever the latest firmware is now.

Don't u have to change the SSID to make sure u are using the AC signal properly?

ffletchs said:
Same issue here, I have Asus RT-AC66U and the Note 3 keeps disconnecting from the 5GHz while other devices are fine on wifi
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Click to collapse
I also experience this issue with my RT-AC66U. I think the problem is that ASUS hasn't put in the option to set the 5GHz band as 100% 802.11ac, so if anyone else is connected it has to drop down to whatever crappy standard is before it. The current 802.11ac routers are really designed to be bridged to a second one. The insane throughput lets you create a solid high speed 2.4GHz network across a decent sized area.However, 802.11ad is going to poop on everything.
MSK1 said:
Don't u have to change the SSID to make sure u are using the AC signal properly?
Click to expand...
Click to collapse
You have to chance the SSID to separate the 2.4GHz and 5GHz channels. If you wan't guaranteed AC you'd have to only allow supporting devices on that band.

This is my two cents.
I use RT-AC66U with stock firm ware. I set up two SSIDs one for each frequency. That way if one falls over it will connect to the other connection. In My experience the 5ghz works best.
There are mixed results in this thread. What works for one does not work for another. I don't think it is the router, the Note 3 just does not play nice with Wifi. In researching Wifi problems was not tied to one router it points more to the Note 3.
Since I set up two SSID I have found it more reliable. I also use Tasker to control my Wifi and reassociate the Wifi connection.
I also found this problem to be intermittent. I have had my Note 3 since the release and did not have problems until last month. For the last few weeks it seems to be more reliable.
T-MOBILE has a trouble shooting page.
https://t-mobile.jive-mobile.com/#j...e.jive-mobile.com/api/core/v2/documents/10033
Sent from my rooted Note 3 (N900T) using XDA Premium

FWIW, I also had a horrible time with TouchWhiz disconnecting my 5GHz wifi all the time, saying "Your WiFi is Unstable". I have a Netgear R7000 router, known for its awesome range, but still TouchWhiz complained even when I was getting 4/5 bars. Anyway, long story short: After switching to CyanogenMod a couple weeks ago my WiFi problems are gone.
e.g.: When playing GoogleMusic via ChromeCast in another room, I often couldn't even play half a dozen songs before randomly having my 5GHz connection dropped, which results in the playlist being stopped as well, and getting kicked back to the GoogleMusic "play something" screen. With CM, I haven't had a dropout yet. Soooo... clientside firmware matters, and this is something that Samsung might have a fix for down the road in their KK update.

Related

Samsung Galaxy S3 i747 Wi-Fi+Connection ISSUE!!!!

I used my Galaxy S3 a few weeks ago
It is the Rogers i747m Galaxy S3 LTE
The major issues I am having are:
Weak Wi-Fi: the Wi-Fi is weaker than my iPad 3... It disconnects and connects... Even in my living room, next door from my router, my signal is either 1 bar or 0 bar for Wi-Fi, and sometimes it disconnects... My iPad in the same living room gets around 2/3 or 3/3 bars
Weak Cellular Reception: the weak cell signal is also an issue... It is not as weak as dropping my calls, but it is weak and slows down my data speeds...I am using in the wide open in Scarborough in Toronto, there are no high rise buildings.. On 2G, I get full bars... On 3G, I get a bar less than full. On 3.5G (HSPA+), I get 2 bars to half bars. And on 4G LTE, I get 2 bars or even worse no bars and it switches back to 3G or 3.5G HSPA+...
Never had these Wi-Fi and cellular signal issues with my Samsung Captivate and Samsung Wave S8500.....
Anyone can tell my if my phone is defective?
Or is this the phone hardware issue and it widespread with the North American LTE variant of the Galaxy S3?
Thanks.
Good Question, one of which I like to know myself. I'm in the west end (Brampton (for now lol) ), it seems like the signal strength varies even in the same city with only a 3 min drive apart and no tall building in sight lol. I'm talking 1248 kbps to 31743 kbps download.
Not sure about the cellular signal but the WiFi connecting and disconnecting is a known issue(by us, not sure if Samsung) and is being worked on. http://forum.xda-developers.com/showthread.php?t=1790187
Following the instructions in the OP fixes it for me but when I reboot the device, problem is back.
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Wirelessgirl said:
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Click to expand...
Click to collapse
If you have this issue, you'll notice right away as it'll connect and disconnect you every 5 seconds or so. I've only noticed it with one WAP and that's one at work, at home and elsewhere it works fine.
I am getting weak Wi-Fi signals around 0-2 bars.. And it disconnects sometimes at random but not as often as 5 seconds though...
Also, the question with the Wi-Fi issue being mass spread might be the International Tegra 3 version
The North American GS3 used the Qualcomm 89xx with has integrated Wi-Fi.. Possibly the North American model use a different antenna design...
I barely talk on my phone but the bars are about the same levels as my iphone 3gs before it was. My wifi I use it in 5ghz, and across my apartment, through 2 walls, im getting near wired speeds.
No issues with wifi here. I at least that I've noticed seems about the same compared to my iPhone and transformer tablet..
for me I am using it on wireless N on the 2.4 ghz band
I have yet to try on a 5 ghz band wireless N
My WiFi feels like it can go 1mb/second..
I do sometimes get roaming messages when I'm at home which confuses the heel out of me
Sent from my SGH-I747M using xda premium
I just accessed the *#0011# and turned the Wi-Fi Power Save to OFF and my S3 Power Save is also OFF
Wi-Fi signal is still VERY WEAK 1-2 bars and sometimes no bars... Did a Speedtest and got around 3Mbits/sec downlink and around 0.2Mbits/sec uplink...
On my laptop, I am getting 19Mbits/sec down and around 8Mbits/sec up.....
I checked the service menu's Wi-fi Information page on my S3 via dialing *#0011# -> MENU softkey -> WiFi
In the Wi-Fi Information, it shows my phone is connected to my router using 802.11b ONLY
What the heck??? ICS Software glitch???
You are getting 1MB/sec down ??!?
Damn how do you do it??
It seems like the North American GS3 with the Qualcomm LTE chip suffers the same Wi-Fi as the International version
Check thread: http://forum.xda-developers.com/showthread.php?t=1724838&page=6
But you must have a good Wi-Fi unit.. I will go to the store and exchange my White S3 i737m tomorrow and see if the Wi-Fi problem still persists..
Before you exchange your phone, could it be your router? Did you test your phone out with a different router or in someone else's house? I have no issues with mine. Like I said in my previous post, I had issues with WiFi on my S2. So I'm thinking it's a random Samsung issue with certain routers.
I have 3 different routers at home
1. Standard D-Link Dual-band N router which I bought last year
2. D-Link Xtreme N
3. Linksys Wireless N
| have tried on my Xtreme N and my Linksys on both 2.4ghz and 5.0ghz and the phone just has really low Wi-Fi signal either 0-2 bars of signal and it disconnects and reconnects at random...
The only way for me to get a good signal it basically using my phone 10cm from the router...
I tried the phone at a friend's house, in which case he has a Belkin Wireless N router. Also I tried it on University of Toronto St. George campus' WiFi... Both scenarios results in the same, low WiFi connection signal it seems to fluctuate randomly, Low down/uplink speeds and disconnection and reconnects at random...)
From the phone's service menu for WiFi, it show the phone is only connected to 802.11b (It will NEVER connect to g or n no matter what router I tried to connect to)
Non of these WiFi issues happen to my Samsung Captivate... When I use my Captivate, even when I am in the basement (my router is in the 2nd floor), my Captivate is getting around 50-75% WiFi signal strength on 802.11n
It seems like I did not have time today to exchange my phone due to some University essay due... Will probably exchange it on the weekend.
Will definitely report back on my exchanged model on XDA...
mms6 said:
You are getting 1MB/sec down ??!?
Damn how do you do it??
Click to expand...
Click to collapse
Its just damn good lol
Coming from Rogers Galaxy S II LTE, the LTE connection is weaker on the GSIII. Even when comparing it to the iPad3 at the same location at the same time, iPad connects fine on LTE and the GSIII at times is on 4G.
I did my exchange yesterday..
My WiFi disconnection seemed to have stopped. But the weak signal issue is still present..
I could not pick up public WiFi spots in my University... This is a ludicrous issue... Even in my house, I could barely pick up my own WiFi (if I am literally in the same room or a room next to the router).. My GS3 cannot even pickup any of my neighbors' WiFi. On my iPhone, Docomo Sharp SH-06D and my Samsung Captivate, I could pick up WiFi from neighbors across the street......
Well at least my new unit do not randomly disconnect and reconnect the WiFi now... But the weak signal link is still a MAJOR issue...
Hopefully Samsung will acknowledge the WiFi issue soon....
I have the exact same wifi issues as you. I've called Samsung and their support tech concurred with me that my phone is defective. I verified it with AT&T also when I took the phone to an AT&T corporate store and sat down with a salesperson there with an SGS 3. Connecting to the in store wifi the salesperson had full bars. I had barely one, and it kept reconnecting. I have to wait another couple of weeks before I can do a warranty exchange with At&t because I didn't buy my phone from a corporate store, I got it off of craigs list, and AT&T warranty services won't step in and help until the phone has been on sale for 31 days. So I'm having to wait until then. Meanwhile My data plan started on the 16th of July and I got a warning that I've used 65% of my 4g data up already. I'm sure I'm going to go over and they issued me a 10 dollar credit to take care of that.
It's inconvenient yeah, but at least I'll be taken care of.
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
Samsung should make the WiFi issue public... This is NOT AN ISOLATED ISSUE.... It is much more widespread, not just on the ATT/Rogers/Bell/Telus Galaxy S3 i747(m) variants...
The WiFi problem persists on the International i9300 version as well....
....
mms6 said:
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
....
Click to expand...
Click to collapse
More than that, they would probably laugh in your face for even asking.

Q. Anyone getting horrible wifi speeds on 2.4ghz

So, I usually leave my phone on my wireless n/5ghz connection, and I get fantastic speeds.
I tried in on 2.4ghz today, and instead of getting my "normal" 60 down/13 up, I can't get anything faster than 5 down/3 up
I know its not my router, as its brand new, and I have it setup perfectly, and everyone else's devices in the house,(lg G2's, samsung tablet) gets GREAT speed on both 2.4ghz, and 5 ghz in the same exact spots.
I am only getting a 39 meg "Link Speed" on my phone on 2.4ghz, whereas the other phones in the house are getting a 96 meg "Link Speed" on 2.4ghz
I've tried all the advanced wifi settings on the phone, including going from auto to 2.4 only, and the speed is still horrible.
My previous phone, an LG Flex, also had great speeds on both 2.4ghz and 5ghz..
This is a completely stock t mobile m8, only 3 weeks old, so I am wondering if the phone is bad, or if these phones just have poor 2.4ghz wireless radios..
Anyone see the same problems with thier M8 and wifi speeds on 2.4ghz?
Same problem for me since 4.4.3 i must switch wifi off on to solve the issue and after a while problem returns.
Setting a static ip in settings helps a little.
Sent from my HTC One_M8 using XDA Free mobile app
yeah, I wonder if it happened when I got 4.43 a few days ago; I never bothered to check it until today..
thanks
I see some one else posted a similar wifi speed issue; there must be more folks who had this problem since the 4.4.3 update..

WiFi issues on 5 Ghz Network

Hello everyone,
I wonder if anyone has experienced the following problems and if they have resolved them. My Lg G4 is having some serious problems with my 5ghz WiFi network at home. The 2.5 ghz works reasonably well but the speed of my 5 Ghz is more than twice the 2.5. So here is what happens, I am in the room of the router, excellent connection and all of a sudden during browsing facebook/random internet search about c++ programming/linux command the the internet cuts out. There is no internet on my phone what so ever, going to any page yields the same result. I pulled out my laptop and tested the connection on the 5 ghz and 90 megs per second.
If I turn the wifi off and turn it back on the phone reconnects and regains internetability (or the traffic starts going again).
I have tried resetting my phone, getting a replacement, changing router settings - I did everything from removing the key, leaving it unprotected to changing channels to doing firmware updates to no avail.
Has anyone had this issue and solved it?
Wireless on this device is seriously broken in every aspect. I've been battling the 5ghz issue for months now. They (VZW) know its an issue, LG knows it an issue. They credited me for two months but now say they wont do any more and I have to buy a new device out of my pocket. Even went as far as to tell me the G4 doesn't support 5ghz band and that they were sorry that I don't understand how WiFi works. They also refuse to warranty because its a software bug and any additional G4's will have the same issue. So its an issue, but its not an issue...according to them....Totally over it, and their lack of support.
Sorry, I don't have a solution for you, but I can confirm the G4 has 5ghz issues. The LG G2 also does, but much worse.
I have my G4 connected to 5ghz only (802.11ac) at home, and I experience this issue about once a week. (I'm sure it would be more if I used my phone at home more). The traffic all of the sudden just stops. Toggling wifi on/off or just waiting a long time solves it. My two other devices on 5ghz have zero issues. I can live with it because, so far, it has never interrupted important stuff like wifi calls.
Same result here on the 9th device stupid VZW has sent me and the 5ghz still dont work. I still cannot understand how it is that these people sell a broken device and can get away from the lemon laws. It is like a bank all we do is we take in the money and the broken product we sold to you is something you have to deal with.

Weird wifi issue with solution on 5ghz arris chips

So my phone seems to act really wonky on 5ghz band and ATT and comcast both have arris chipset based routers, the throughput speed is fine but the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms which isnt that huge of a difference but its so strange because clearing the cache does not solve this problem, im on the latest nof27b updated running pure nexus now, so i really wish they could fix this problem, if my router is unplugged and plugged back in it has this problem as well, i hate that i have to do a buncha restarting and logging in, at first i thought my pixel was broken, and i spent upward of 6 hours flashing and reflashing back to stock and rooting etc. anyone else with a similiar problem
Get some of the network tools on your phone and do some testing/data collection. If it truly is bad connecting to the 5Ghz network your only solution might be to buy your own wifi router and connect it to the cable modem and use your own WiFi setup (make sure you set it to use different channels than the ISP one if you can't turn off the ISP WiFi). We have Netgear X8 here at home and I only connect to 5 Ghz with zero issues.
vidfinnx said:
So my phone seems to act really wonky on 5ghz band and ATT and comcast both have arris chipset based routers, the throughput speed is fine but the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms which isnt that huge of a difference but its so strange because clearing the cache does not solve this problem, im on the latest nof27b updated running pure nexus now, so i really wish they could fix this problem, if my router is unplugged and plugged back in it has this problem as well, i hate that i have to do a buncha restarting and logging in, at first i thought my pixel was broken, and i spent upward of 6 hours flashing and reflashing back to stock and rooting etc. anyone else with a similiar problem
Click to expand...
Click to collapse
I have a suggestion to your problems, i think this has something to do with this problem that you mentioned, it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, see this is where the problem is, as you said before, login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, but wait i have a suggestion login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, and so do i, and i spent upward of 6 hours flashing on comcast modems you cant even use the 5ghz band its so bad, i hate that i have to do a buncha restarting and logging in with totally inconsistent ping times, wonky on 5ghz band and ATT and comcast both have arris chipset based routers, anyone else with a similiar problem, ne thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms when its having a problem its always 45+ms , the ping goes up and it has a intermittent packet throughput or something when i play games it goes from orange to green to orange to green with totally inconsistent ping times, i could only find one thread where i read these phones do not like arris chipsets which kinda sucks because thats all these broadband providers give out. on comcast modems you cant even use the 5ghz band its so bad, on att it works half of the time but the solution i found is to login to the 2.4ghz band, then logout then switch back to the 5ghz band and it seems to work, i know its working properly because my ping times are consistently 25ms.
Does this help?
Here
Example...See all the ping times around the 25ms range then after all night it jumps to the 40s for some reason In the morning and network toggle doesn't seem to help now switching networks...
this is getting annoying cant seem to fix this and it seems to happen if the phone sits around idle for a while
You'll probably need to get your own WiFi router to plug into the cable modem. That was the only solution of us when we were in an apartment 2 years ago where they supplied ATT Uverse. WiFi was practically unusable. Plugged my router in and we connected to that with zero issues. Phones and computers.
aspexil said:
You'll probably need to get your own WiFi router to plug into the cable modem. That was the only solution of us when we were in an apartment 2 years ago where they supplied ATT Uverse. WiFi was practically unusable. Plugged my router in and we connected to that with zero issues. Phones and computers.
Click to expand...
Click to collapse
ok so it is probably ATT shoddy equipment then, i figured as much
vidfinnx said:
ok so it is probably ATT shoddy equipment then, i figured as much
Click to expand...
Click to collapse
Keep your fingers crossed the cable modem connection is good. If there are any issues in their network you may find that plugging your own router in won't work. I'd buy one from someplace you know you can take it back for a refund if it doesn't solve your problems. At least in our situation it was their crappy wifi router that wasn't good and the network itself was okay.
aspexil said:
Keep your fingers crossed the cable modem connection is good. If there are any issues in their network you may find that plugging your own router in won't work. I'd buy one from someplace you know you can take it back for a refund if it doesn't solve your problems. At least in our situation it was their crappy wifi router that wasn't good and the network itself was okay.
Click to expand...
Click to collapse
network is fine, pretty sure its this crappy router as it has zero customisations whats weird though is it only disagrees with the pixel xl sometimes i dont understand it, ive had to reset it before and then it works fine.
This problem is getting annoying, it pops up no matter what factory image i flash, and if i shut off my wifi and then immediately turn it back on it happens, is anyone else having problems like this on their wifi i hate to feel like something is hardware broken on my pixel i dont wanna return it to verizon and get a bootloader locked one, this is on a completely stock reflash nmf207b Using an ATT gateway 5268AC, throughput speeds are fine but this ping consistency is annoying. What controls the wifi in these, which driver or radio or image. 5ghz AC band on a dual band

[Q] Force 2.4Ghz WiFi only.

How do i force the use of a 2.4Ghz WiFi network on my Pixel 2 XL ?
and.. no... turning off the 5Ghz network is not an option as the rest of the devices in the house are all 5GHZ
I have some home automation equipment that has a 2.4Ghz ONLY command hub. It automatically picks a 2.4 channel based on channel usage.
Unfortunately, the app and control device only know to use 2.4Ghz
I can't get my Pixel 2 XL to connect to the control unit as my phone always connects to 5Ghz. All the options within android do not have a setting to force connecting at 2.4Ghz.
I cant return the equipment and the manufacturer said the manual states the need for a 2.4Ghz WiFi capable phone to use with the app. Their website makes no mention of this.
imaverik said:
How do i force the use of a 2.4Ghz WiFi network on my Pixel 2 XL ?
and.. no... turning off the 5Ghz network is not an option as the rest of the devices in the house are all 5GHZ
I have some home automation equipment that has a 2.4Ghz ONLY command hub. It automatically picks a 2.4 channel based on channel usage.
Unfortunately, the app and control device only know to use 2.4Ghz
I can't get my Pixel 2 XL to connect to the control unit as my phone always connects to 5Ghz. All the options within android do not have a setting to force connecting at 2.4Ghz.
I cant return the equipment and the manufacturer said the manual states the need for a 2.4Ghz WiFi capable phone to use with the app. Their website makes no mention of this.
Click to expand...
Click to collapse
I'm no tech genius by any means. However, I don't think you can alter the modem in the phone to only pick up 2.4Ghz. I have a similar situation in my house. So, I had my internet provider set up 2 different networks, one 5Ghz and one 2.4Ghz. They have the same password, but different SSID's. Don't know if that helps, but it's the best I can do :good:
What router are you using? My Asus router has 2 separate wifi networks for 2.4 and 5.0, but the devices on each can talk to each other. For example my OG Chromecast in the office is on 2.4 and my phone on 5.0 has no problem whatsoever casting to it. I believe the printer is also on 2.4, and every device on 5 can print no problems. There has to be some setting in the router to allow them to be one network.
Yeah my router has a regular SSID and the same name with _5G at the end. If you have something similar, just forget the 5G network and stick to the 2.4G one.
EeZeEpEe said:
Yeah my router has a regular SSID and the same name with _5G at the end. If you have something similar, just forget the 5G network and stick to the 2.4G one.
Click to expand...
Click to collapse
I too have a 2.4 and 5Ghz network. It does seem though its one network on 2 different frequency's. All the dvices in the house only see one network. i got my old 2.4Ghz only usb adapter and it had no issue connecting. so that tells me its one broadcast over two frequency's.
ill have to change this. thanks!
this isn't about 2.4Ghz vs 5.0Ghz frequencies - this is about Network Isolation
If you're having this issue, disable Network Isolation on your router
2x4 said:
this isn't about 2.4Ghz vs 5.0Ghz frequencies - this is about Network Isolation
If you're having this issue, disable Network Isolation on your router
Click to expand...
Click to collapse
I see what you mean. Disabling network isolation should let his Pixel stay on the 5g GHz network yet control the hub that can only do 2.4GHz.
EeZeEpEe said:
I see what you mean. Disabling network isolation should let his Pixel stay on the 5g GHz network yet control the hub that can only do 2.4GHz.
Click to expand...
Click to collapse
yep, that's correct. It's not usually a setting that's ON by default either
I have a similar problem with some smart outlets that I purchased. You pair them to wifi through your phone but I can't get my phone to connect to 2.4ghz and the plugs aren't compatible with 5ghz. The app isn't smart enough to realize that there is a 2.4ghz with same name/password.
My router is a Google Asus Onhub which has 2.4 and 5ghz with same ID. I ended up pulling out an old wifi extender to get a separate 2.4ghz channel. It works but now I have an extra wifi connection in my house. Not my ideal solution but it worked.
I did some reading after seeing this post and it was suggested to take the plugs and my phone someplace in my house that the 5ghz won't reach but the 2.4 will and my phone will use the 2.4. Then I can pair them with 2.4. So I might try that if I can find a place that the 5ghz won't reach.
henderjr said:
I have a similar problem with some smart outlets that I purchased. You pair them to wifi through your phone but I can't get my phone to connect to 2.4ghz and the plugs aren't compatible with 5ghz. The app isn't smart enough to realize that there is a 2.4ghz with same name/password.
My router is a Google Asus Onhub which has 2.4 and 5ghz with same ID. I ended up pulling out an old wifi extender to get a separate 2.4ghz channel. It works but now I have an extra wifi connection in my house. Not my ideal solution but it worked.
I did some reading after seeing this post and it was suggested to take the plugs and my phone someplace in my house that the 5ghz won't reach but the 2.4 will and my phone will use the 2.4. Then I can pair them with 2.4. So I might try that if I can find a place that the 5ghz won't reach.
Click to expand...
Click to collapse
Which brand of smart outlets are you using? That sucks it can't find the 2.4 GHz network of the same SSID of the 5 GHz.
EeZeEpEe said:
Which brand of smart outlets are you using? That sucks it can't find the 2.4 GHz network of the same SSID of the 5 GHz.
Click to expand...
Click to collapse
https://www.amazon.com/dp/B075Z17987/ref=cm_sw_r_cp_apa_A5CSAbKDPT8TD
They work fine otherwise. Most I've looked at all only support 2.4 GHz.
Sent from my Pixel 2 XL using Tapatalk
henderjr said:
https://www.amazon.com/dp/B075Z17987/ref=cm_sw_r_cp_apa_A5CSAbKDPT8TD
They work fine otherwise. Most I've looked at all only support 2.4 GHz.
Click to expand...
Click to collapse
Oh okay. I'm thinking of getting a couple TP-link ones.
Yeah I have a Roomba and a smart switch which both require 2.4 GHz network too. But my router and repeater are able to do separate 2.4 GHz and 5 GHz networks. So they're on the 2.4 GHz while my Pixel 2 XL is on the 5 GHz and I can still control them from my phone.
Router: Google Wifi
phone: Pixel XL
Problem: Can't disable the 5 band on the router. Can't select the 2.4 band on the phone.
Solution: Turn on the phone wifi while standing out near my mailbox. Then it connected to 2.4 and allowed me to setup my smart bulbs.
That's a crazy work around. LOL
ShayneF said:
Router: Google Wifi
phone: Pixel XL
Problem: Can't disable the 5 band on the router. Can't select the 2.4 band on the phone.
Solution: Turn on the phone wifi while standing out near my mailbox. Then it connected to 2.4 and allowed me to setup my smart bulbs.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
Why not forget both the 2.4 and 5G networks in your WiFi settings. Rename the 2.4 and 5G to have different names in the Google Wifi, then only connect to the 2.4 Ghz/enter the password. With separate names for the 2.4 and 5Ghz you should be able to isolate.
Separate names is exactly how I manage my 2.4 and 5 GHz networks.
iceman4357 said:
Why not forget both the 2.4 and 5G networks in your WiFi settings. Rename the 2.4 and 5G to have different names in the Google Wifi, then only connect to the 2.4 Ghz/enter the password. With separate names for the 2.4 and 5Ghz you should be able to isolate.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
What is the difference between 2.4 GHz and 5 GHz? I always connect to 5Ghz because the network speed is a lot faster, but that is the only difference that I've seen
5 GHz is faster but shorter range. 2.4 GHz is slower but further range.
Intelli69 said:
What is the difference between 2.4 GHz and 5 GHz? I always connect to 5Ghz because the network speed is a lot faster, but that is the only difference that I've seen
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Oh okay. I'm thinking of getting a couple TP-link ones.
Yeah I have a Roomba and a smart switch which both require 2.4 GHz network too. But my router and repeater are able to do separate 2.4 GHz and 5 GHz networks. So they're on the 2.4 GHz while my Pixel 2 XL is on the 5 GHz and I can still control them from my phone.
Click to expand...
Click to collapse
I've got tp link and I use an Asus tri band router (2.4, 5lo, 5hi) and they all work fine across channels with each other.
That's because your router works the way it should. Your phone is on the 5.0GHz but can see the TP-Link on 2.4GHz. See my attached specifications for the TP-Link dimmer. It's 2.4GHz.
People with issues have to manually switch to 2.4GHz.
madscribblerz said:
I've got tp link and I use an Asus tri band router (2.4, 5lo, 5hi) and they all work fine across channels with each other.
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