Hello,
I have a weird problem in my screen. I get a red and two blue (dots?) on my screen. The red one appears on all dark colors regardless of the brightness of the screen, while the blue dots appear on high brightness only(dark colors as well).
Light color and dark color.
I called ASUS and told them about the problem, they told me that I should call them later so that they let Aramex come and pick it up or something(called them at around 4pm). So I wondering whether this is a software or a hardware problem? And do I have to relock the bootloader or not if I want to send it to them? And how to do so?(Unlocked it using NRT but it is not working now, maybe because of the JDD15R).
Thanks,
Hush
99.9% hardware. Dead, hot or stuck pixels or LCD irregularities are hardware, and, technically have nothing to do with software.
That should not have any bearing on hardware warranty.
If drivers are working you can use any of the 'manual' methods of relocking, etc using ADB/Fastboot commands. (Quickly Google or search these forums for instructions)
If the drivers are keeping you from using NRT got to get that straightened out first.
Related
Hey everybody,
I have a problem with my phone. The blue notification led is constantly on. However I never tried to get it working, I just on day picked up my phone and it was on. I have a completly stock android device, so I don't know how it happend.
I've sent it to HTC to repair it, but they completly screwed up. First on my ticket it mentioned my problems i had with my phone (it also continously thought it was on a headset so didn't use the speaker and mic of the phone, that is now fixed) However a few days later it said symptom not available, but i figured since it was on there before they should have it. Well got it back after two weeks (was done after a week but they left it lying there for a week :S) And saw on the repair form they sent with it that they didn't have symtom available when they started testing, during the testing they found that the sound wasn't working (they aparently found it not odd that a blue notification led was on all the time :S) and as repair it said: Device is returned unrepaired :S:S
well the sound is now fixed so I can at least use the phone, but the constant blue led still annoys me. I now have tried to fix it by flashing this generic rom: RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
but that didn't solve it.
Can any of you please help, I don't want to loose my phone for another two weeks?
I know that one of the developers has developed a program which allows people to use the led (and also send him a pm, but no reply yet), so maybe there are some other people which also looked into it which can help me.
Sounds like a defective mother board to me. Maybe a solder isssue with the circuits around the LED. Take it back and demand a new device.
Update: Just re-examined the package they sent it in and found out that they apparently found moisture damage and hence it is no longer under warranty. I never got it wet so wtf.
Edit update 2: Just installed the desireled programme of chaosR and noticed that the blue led that is constantly on on my phone is less bright then when i toggle the blue led on.
No one else knows anything?
Flaggie said:
Update: Just re-examined the package they sent it in and found out that they apparently found moisture damage and hence it is no longer under warranty. I never got it wet so wtf.
Edit update 2: Just installed the desireled programme of chaosR and noticed that the blue led that is constantly on on my phone is less bright then when i toggle the blue led on.
Click to expand...
Click to collapse
As suggested before, it sounds like a fault on the board, which could have been caused by moisture damage. There are tiny moisture stickers inside the device that change colour when exposed to moisture. High humidity can cause these to change colour when exposed for a period of time.
I can see two moisture stickers (one on battery and one below it on the motherboard) and both of them are still white.
Use the adb or terminal emulator to disable to blue led. U will find it somewhere in the desire android development somewhere
Sent from my HTC Desire using XDA App
I tried that first turned it on with:
echo 1 > /sys/devices/platform/leds-microp/leds/blue/brightness
It became brighter then before
Then i typed
echo 0 > /sys/devices/platform/leds-microp/leds/blue/brightness
And it went back to the way it was (so not completly off)
(i used better terminal emulator for this)
Just out of curiosity, what is the blue LED meant to show? Never seen it on my Desire.
Sent from my HTC Desire using XDA App
It isn't supposed to be on ever. That is the weird part about it. Someone else also noticed that they had it and they wrote a programme to use it: see here http://forum.xda-developers.com/showthread.php?t=700418&page=1
but I never used that app or tried to get the blue led to work and therefore it is so odd that it is on, constantly.
Flaggie said:
It isn't supposed to be on ever. That is the weird part about it. Someone else also noticed that they had it and they wrote a programme to use it: see here http://forum.xda-developers.com/showthread.php?t=700418&page=1
but I never used that app or tried to get the blue led to work and therefore it is so odd that it is on, constantly.
Click to expand...
Click to collapse
Follow the advanced instructions yo disable it
Sent from my HTC Desire using XDA App
Flaggie said:
I tried that first turned it on with:
echo 1 > /sys/devices/platform/leds-microp/leds/blue/brightness
It became brighter then before
Then i typed
echo 0 > /sys/devices/platform/leds-microp/leds/blue/brightness
And it went back to the way it was (so not completly off)
(i used better terminal emulator for this)
Click to expand...
Click to collapse
more advanced then these i did not see in there
It definately sounds like a hardware fault; the only way to fix would be to return it to HTC. Did you ask them why they said it was water damage - even though the paper strips are still white?
not yet, guess i will do that today, but I'm not expecting any useful info, will probably be along the lines of we have our ways of determining that.
Called them today and they sent me the following picture, but the quality is kinda crap. And the picture could be of just any phone, but yeah i guess they would not do that or they would have a lot of complaints.
Flaggie said:
I tried that first turned it on with:
echo 1 > /sys/devices/platform/leds-microp/leds/blue/brightness
It became brighter then before
Then i typed
echo 0 > /sys/devices/platform/leds-microp/leds/blue/brightness
And it went back to the way it was (so not completly off)
(i used better terminal emulator for this)
Click to expand...
Click to collapse
Just for the fun of it, run echo 0 on red, amber, green etc also. Does it darken even further or same?
You might also check if you've got other control directories by running "find | grep leds" with su. I've got it, but the other dir does not control anything.
My two dir's on DeFrost 1.7c ROM.
Code:
[B]/sys/devices/12c-0/0-0066/leds/[/B]* (red, blue, amber, green)
/sys/class/leds/* (red, blue, amber, green)
Flaggie said:
Called them today and they sent me the following picture, but the quality is kinda crap. And the picture could be of just any phone, but yeah i guess they would not do that or they would have a lot of complaints.
Click to expand...
Click to collapse
Looks like water/rain or something has entered the headphone socket. If its a short on the pcb which i am sure it is, you will not be able to fix this by tweaking the LED settings.
So i have good news and bad news. The good news is my blue led notification led is off (although i have no idea why, it just happend) However, the bad news is that my other problem is back again, my cellphone thinks that it is constantly connected to my headphones, so no sound and no microphone without plugging in my headphones so my phone is pretty much no phone
It is clearly short circuits on your motherboard. The only solution is to get it repaired as suggested previous. The longer it is left, the more corrosion will build up!
Sent from my HTC Desire using XDA App
After the latest handcent update, the default setting on the notification led is set to continiuos blue. Just go to handcent settings -> notification settings -> blink led/ colour led, and set your desired settings.
I don't if this will help you, but it did it for me
Howdy all,
I've been having a bit of a strange issue these last few days. I'm thinking the LED might be on the fritz. I'm not sure I can be bothered reverting to a telstra rom and sending in for warranty over a blinking light, but if I could fix it myself I would be wrapped.
I awoke the other morning to find my phone had no led showing. That's weird I thought, is it still plugged in? Sure is. So I did'nt think too much of it, until it did it again the following morning. I've since downloaded blink and tried a few different colors, and it seems only red is working. If I test with blue or green the notification doesn't flash at all. It will flash when red is selected for test, it also flashes when yellow and when purple is selected, though the color is the same as when red is selected, so it seems it is stuck on one color only. Can anyone suggest anything at all I might try. I had a poke around in terminal emulator in /sys/class/leds or whatever it was to no avail.
Is my notification led dead? Seems odd, thought they were supposed to live forever.
Figured I would give this one one last try. Anyone have any idea at all? Issue has persisted across multiple roms. I think its stuffed
A few days ago I succesfully (at least I thought so..) flashed my Desire to Cyanogenmod 7 using Amon-ra and it worked perfectly, until today out of nowhere my screen is black with a couple of white lines from top to bottom. One minute it worked as normal, and a couple of minutes later when I pressed the top button to unlock it, the screen was all weird. The touch functions of the screen seem to work as normal, I can unlock the screen, shut it down, power it up, enter my pin etc (blindly) but I see only the vertical lines so it's hard to check what's going on. I do see that the lines "move" when something changes on the screen, like when I unlock it, I see that the screen does react on it, but only some lines appear, move or disappear. For the rest, the sound works as normal when I turn op the volume, as does the vibrating.
I have a PVT4 S-on (thats all I remember) if it makes any difference.
Picture is from a camera, not a screenshot. Looks a bit yellow or so but the background is black, and the lines are white.
Does anyone know what it caused and what I can do to fix it? Maybe reset it or reflash it someway?
Many thanks in advance!!
Where's the picture?
You might want to give HTC a ring.
Request from puntchiel, a picture of his mobile phone:
http://dl.dropbox.com/u/13976378/P1050923.JPG
Hm I forgot the picture, my friend len posted a link for me, for Im not yet able to do that cauz Im a nub
Thx len!
Yeh, send it to HTC or your carrier. It looks so ****ed
Well, sending it back and profiting from my insurance is my last option cuz I wont have it back for at least a month. Does anyone know what it could have caused or what could be a way to solve this highly annoying thing? I can't imagine that it is a hardware problem that occured this sudden... And the screen is reacting to my input but it only shows the frikkin lines! So I hope that it is a software problem. I just have no idea how to solve it, so thats why I'm asking the pro's on this forum
And btw, if I'm sending it back I need to make sure that they don't find out of the custom software on my device. That leaves me only two options I quess, fixing it or completely smashing it... So if someone at least knows how to use a RUU or something via my PC (without having to use the screen of my desire), your help is very much appreciated!!!
Meaple said:
You might want to give HTC a ring.
Click to expand...
Click to collapse
Ohh yeah thats helpful; i am sure he did not think to contact htc himself
That picture recalls bad experience with my ex Nokia 5800xm. I had to replace display.
Maybe it is not same case but it looks same.
I have exactly the same problem, flashed cm7 on my desire a few months ago.
Worked all fine.
Then yesterday all of a sudden i had a black screen with white lines.
Maybe you, puntchiel, have found any sollution?
I'm sorry Hanswurst, I had my ensurance company pick up my device and they replaced the screen, so I asume it was a hardware problem. I wish I could help you buddy. Good luck with it!
My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.
you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose
No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?
if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall
I just tried putting it into download mode but I get the exact same thing.
Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS
Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.
If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.
yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?
AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.
I'm new to cellphones. I bought a used EVO 4G, rooted it and installed Cyanogen - once. In the process I've done quite a few different commands, but, don't have much memory of them and what they all do.
After a while my screen cracked. First I tried simply replacing the digitizer and when that didn't fix it I got a digitizer/lcd screen assembly. It still didn't work and the problem was the connectors on the main board for the screen, digitizer were bad. I then got a new main board and am getting farther, but, have a new issue.
The first couple of times when I started the phone I wasn't watching but I heard it making sounds and so forth but after a while it just went black. I did a hard reset (clear and then reboot). After that I again tried turning it on (without watching the whole time) and it acted the same. Then I watched the who process and found that it would get as far as the grey background with "4G" in yellow and white letters. After a while the screen would go to sleep but I can't pull the bar down to unlock the screen.
I know there are lots of commands and things I can do with adb, but, it doesn't appear to to be enabled. When I run "adb devices" on my computer while the phone has the grey background and the white and yellow "4G" it doesn't list anything. Then again it seems if the digitizer isn't working there should be an error when booting.
I see there is a bootusb option but I don't remember what it does. Does anyone have any suggestions?