No network signal w/ 2 sim card - LG Optimus G (International)

Here's my problem, I'm on latest cm10.2 nightly and I don't have any network signal...I tried with 2 different sim cards, both can be read with a "Sim Card Reader" from the Playstore but I cannot send/receive sms or call with both sim cards...I tried to enter manually the APN but still nothing...the sim card tray is not broken in any kind...what's the problem? I just reinstalled the stock firmware but no chance, no signal at all...that's weird!!!
Any help or fix are welcome
Sent from my LG-E973 using XDA Premium 4 mobile app

Anyone have or had the same issue? I just need to send sms through Telus network because i don't have wifi access at work...mobile data is not important for me...
Sent from my LG-E973 using XDA Premium 4 mobile app

JasonBourne.Qc said:
Anyone have or had the same issue? I just need to send sms through Telus network because i don't have wifi access at work...mobile data is not important for me...
Sent from my LG-E973 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've a E975 version and last week I pick up my phone and it was with no signal, reboot and nothing happen, went to a store and my SIM card was ok and a different network SIM card was not working too. The phone was not able to "read" the PIN code (my SIM card PIN is disabled).
I've flashed the ROM again (Savyrom) and I had a subsystem crash and afterwards kernel crash's, the stock ROM backup and kdz installation have not helped either.
Now I've sent it to LG support service because after a factory reset i've lost my IMEI and the phone was rebooting 30s after starting up and I was not in a mood to try to restore the Freegee IMEI backup.
Do you have the IMEI number?

rimsilva said:
I've a E975 version and last week I pick up my phone and it was with no signal, reboot and nothing happen, went to a store and my SIM card was ok and a different network SIM card was not working too. The phone was not able to "read" the PIN code (my SIM card PIN is disabled).
I've flashed the ROM again (Savyrom) and I had a subsystem crash and afterwards kernel crash's, the stock ROM backup and kdz installation have not helped either.
Now I've sent it to LG support service because after a factory reset i've lost my IMEI and the phone was rebooting 30s after starting up and I was not in a mood to try to restore the Freegee IMEI backup.
Do you have the IMEI number?
Click to expand...
Click to collapse
Sure I have the IMEI but I think some m9kefs.img are broken because when i try to restore efs with freegee, it gives me error...
I will try kdzing back to Fresh & Clean stock firmware...i have the imei but no network...

rimsilva said:
I've a E975 version and last week I pick up my phone and it was with no signal, reboot and nothing happen, went to a store and my SIM card was ok and a different network SIM card was not working too. The phone was not able to "read" the PIN code (my SIM card PIN is disabled).
I've flashed the ROM again (Savyrom) and I had a subsystem crash and afterwards kernel crash's, the stock ROM backup and kdz installation have not helped either.
Now I've sent it to LG support service because after a factory reset i've lost my IMEI and the phone was rebooting 30s after starting up and I was not in a mood to try to restore the Freegee IMEI backup.
Do you have the IMEI number?
Click to expand...
Click to collapse
So, here's my problem now...
I just reinstall stock jb firmware on my phone, I can see the IMEI in the setting but I don't have any signal from my carrier...
I have an EFS backup but I think it's broken...Anyone can open it and verify if it's true? I can send those 3 files...

JasonBourne.Qc said:
So, here's my problem now...
I just reinstall stock jb firmware on my phone, I can see the IMEI in the setting but I don't have any signal from my carrier...
I have an EFS backup but I think it's broken...Anyone can open it and verify if it's true? I can send those 3 files...
Click to expand...
Click to collapse
My advice is to send the phone to LG support, maybe you have a SIM card hardware problem... At least you don't have system crash's and reboots like me.
I was with IMEI too I'm almost 100% sure that a lost it after the hard reset.

rimsilva said:
My advice is to send the phone to LG support, maybe you have a SIM card hardware problem... At least you don't have system crash's and reboots like me.
I was with IMEI too I'm almost 100% sure that a lost it after the hard reset.
Click to expand...
Click to collapse
Hummmm...that's not a hardware problem because the phone recognize the sim card (sim serial number, sim state is ''Ready'', sim country ISO: Ca)
I surely think it's related to the EFS partition but I got the IMEI...that's weird
And I can't send him to LG support because the warranty is over...

JasonBourne.Qc said:
Hummmm...that's not a hardware problem because the phone recognize the sim card (sim serial number, sim state is ''Ready'', sim country ISO: Ca)
I surely think it's related to the EFS partition but I got the IMEI...that's weird
And I can't send him to LG support because the warranty is over...
Click to expand...
Click to collapse
sir i have got the same issue in my f180K...picking up sim but not caching singla.this problem occur after installing a vietnamees rom.do u find any ???thanx

Bump, same problem. Doesn't matter which ROM I install. I have signal and mobile data, when I'm in a place with very good reception. But if the reception is not very good, then boom, no signal at all.... :/ I have IMEI as well. Have already tried flashing v20 EUR baseband, no help.
Has anybody found a solution to this maybe?

same problem on f180l.
no imei no signal no sim card working.

My problem shows up when from android 6 i make clean flash with flash tool 2014 the official rom is e975 europe my phone after that i have imei normal but i don't have signal no service and when i tried to go to phone settings from hidden menu (*#*#4636#*#*) it says this application does not work on this device i tried to change the network manually with no luck tried to restore efs nothing...tried manual apn settings....new card from diferent carrier nothing...pc suite has restore upgrade errors...pass all the upgrade with no success, what else i can try????

Related

Impossible to get network operator

I flashed CM10.1 on my S3 and had the same problem as others where data was intermittent. It worked for some time and after one nightly, I lost my IMEI. So I got back to stock, used the procedure with QPST and got back my IMEI. I got back to cm10.1 and unsurprisingly, I had a hard time having data. But worst off, I had a hard time having cell connection anymore, not even voice or sms. Tried AOKP without any luck. Tried different modems, not luck either. Now I went back to stock and still doesn't work. There's something that is not resetted between flash of ROM that keeps messing up my connection. I also found out that only one network provider is ever found, one is Rogers Wireless (I'm with Bell), or one is EXT. But never any other provider is ever found. And also in *#*#4636#*#* under phone info I can'T change the radio band like I can on the phone of my girlfriend.
So there it is. I'm stuck. I don't really want to buy another phone. It is a software issue for sure. But how can we solve that? Is there any way to restore the EFS to factory default? Could it be buried there? What is the ERI? Could it be that? My stock ROm says that it can't get the ERI version.
Any help is welcome.
my stock telus ERI is unavailable but i think thats normal... i have no problems
from what i understand imei and apn settings are the things to check into
24680 said:
my stock telus ERI is unavailable but i think thats normal... i have no problems
from what i understand imei and apn settings are the things to check into
Click to expand...
Click to collapse
IMEI and APN are good. IMEI will get me data, but I can't even get a cell connection now. No radio at all.
whats your radio band set to?
if i set mine to anything but automatic it wont find networks like yours..
*#*#4636#*#* dont work on my telus s3.
i use a different method
*#197328460# then
UMTS > Debug Screen > Phone control > Network Control > Band selection >
Automatic...
beware what you change in here as there is no return to default
24680 said:
whats your radio band set to?
if i set mine to anything but automatic it wont find networks like yours..
*#*#4636#*#* dont work on my telus s3.
i use a different method
*#197328460# then
UMTS > Debug Screen > Phone control > Network Control > Band selection >
Automatic...
beware what you change in here as there is no return to default
Click to expand...
Click to collapse
Neither of the two works. *#*#4636#*#* was working with CM10/10.1 and AOKP. But not with stock. And the one you suggest after is not working either.
But I remember going ot *#*#4636#*#* before flashing stock rom and I wasn't able to selet any band. On my girlfriend's android phone (HTC) I can.
if it were me.. i would try reflashing stock again... after flashing stock do a factory reset thru recovery... seems to help for clean stock setup.
if still no network i would check that band selection is set to automatic.
maybe someone else with more experience would have a better idea.
you mentioned you changed your band selection and now cant change it back.
i dont think flashing stock changes this.
i think that might be your problem.
ifso you first need to fix phone to use *# code... i have no idea why its not working
it works on my stock telus 4.0.4 and 4.1.1
maybe bell blocks from using *#code?
ebfortin said:
I flashed CM10.1 on my S3 and had the same problem as others where data was intermittent. It worked for some time and after one nightly, I lost my IMEI. So I got back to stock, used the procedure with QPST and got back my IMEI. I got back to cm10.1 and unsurprisingly, I had a hard time having data. But worst off, I had a hard time having cell connection anymore, not even voice or sms. Tried AOKP without any luck. Tried different modems, not luck either. Now I went back to stock and still doesn't work. There's something that is not resetted between flash of ROM that keeps messing up my connection. I also found out that only one network provider is ever found, one is Rogers Wireless (I'm with Bell), or one is EXT. But never any other provider is ever found. And also in *#*#4636#*#* under phone info I can'T change the radio band like I can on the phone of my girlfriend.
So there it is. I'm stuck. I don't really want to buy another phone. It is a software issue for sure. But how can we solve that? Is there any way to restore the EFS to factory default? Could it be buried there? What is the ERI? Could it be that? My stock ROm says that it can't get the ERI version.
Any help is welcome.
Click to expand...
Click to collapse
if i were u i would first try your girls sim in your phone and vise versa and if no luck do the qpst instructions to regain LTE not imei .and if u still cant manually find network operator after that i would format both sd cards and odin back to stock rooted and do the imei injection again for the hell of it and the LTE fix ..and stay on stock rooted or 4.1.2 until u get this figured out cause 4.2 builds are gonna have more probs then 4.1...I know u are having cell connect probs and these instructions are for imei and data but it sounds like your out of options....i lost imei once and had to manually inject with qpst and my reception was one bar til i did the LTE fix and it worked awesome..one more thing is my phone will not select a radio band ever unless i manually select my network operator first or i have no sim card in phone..i have also had sim cards crap out for no apparent reason..good luck
edit. my bad i thought your girl also had gs3..maybe the sims are still the same
stuey25 said:
if i were u i would first try your girls sim in your phone and vise versa and if no luck do the qpst instructions to regain LTE not imei .and if u still cant manually find network operator after that i would format both sd cards and odin back to stock rooted and do the imei injection again for the hell of it and the LTE fix ..and stay on stock rooted or 4.1.2 until u get this figured out cause 4.2 builds are gonna have more probs then 4.1...I know u are having cell connect probs and these instructions are for imei and data but it sounds like your out of options....i lost imei once and had to manually inject with qpst and my reception was one bar til i did the LTE fix and it worked awesome..one more thing is my phone will not select a radio band ever unless i manually select my network operator first or i have no sim card in phone..i have also had sim cards crap out for no apparent reason..good luck
edit. my bad i thought your girl also had gs3..maybe the sims are still the same
Click to expand...
Click to collapse
Thanks for your answer. Really appreciated. I've flashed so much time that I don't see the point of doing it again. I also had, at some point, to inject my IMEI and it worked with QPST.
What I find really strange is that a stock reflash doesn't put everything back to when I bought the phone. Funny thing, after the flash, it knew what my Wi-Fi router password was! So obviously there are some part of the config that is not overwritten. Which I find odd.
I also started playing with the service menu and found a lot of settings for the radio band. No luck yet.
ebfortin said:
Thanks for your answer. Really appreciated. I've flashed so much time that I don't see the point of doing it again. I also had, at some point, to inject my IMEI and it worked with QPST.
What I find really strange is that a stock reflash doesn't put everything back to when I bought the phone. Funny thing, after the flash, it knew what my Wi-Fi router password was! So obviously there are some part of the config that is not overwritten. Which I find odd.
I also started playing with the service menu and found a lot of settings for the radio band. No luck yet.
Click to expand...
Click to collapse
Your WiFi password could have been restored by google just like it puts your contact info back.
If you are doing a Odin to stock that should wipe it clean.
stuey25 said:
if i were u i would first try your girls sim in your phone and vise versa and if no luck do the qpst instructions to regain LTE not imei .and if u still cant manually find network operator after that i would format both sd cards and odin back to stock rooted and do the imei injection again for the hell of it and the LTE fix ..and stay on stock rooted or 4.1.2 until u get this figured out cause 4.2 builds are gonna have more probs then 4.1...I know u are having cell connect probs and these instructions are for imei and data but it sounds like your out of options....i lost imei once and had to manually inject with qpst and my reception was one bar til i did the LTE fix and it worked awesome..one more thing is my phone will not select a radio band ever unless i manually select my network operator first or i have no sim card in phone..i have also had sim cards crap out for no apparent reason..good luck
edit. my bad i thought your girl also had gs3..maybe the sims are still the same
Click to expand...
Click to collapse
This thing is so strange. There's only one network that my phone can see now, and it is 302720. Bell is 302610. No other network is visible. And since I'm with Bell, then I can't connect to 302720. I'm in for emergency calls only. That's why I thought it may have to do with radio. But it seems Rogers (302720) and Bell use the same bands. A channel maybe? But this should be all automatic! It's a pretty stupid bug let me tell you!
Maybe a SIM card issue? That would be quite a coincidence that it happen exactly when I'm playing with ROMs...
RUNNERX said:
Your WiFi password could have been restored by google just like it puts your contact info back.
If you are doing a Odin to stock that should wipe it clean.
Click to expand...
Click to collapse
Ah that's a good possibility. I didn't know it was saving passwords as well.
So if it wipes clean, how come this bug stays? There is obviously something that is not wiped and overwritten or else it would work.
How can one tell if someone losses their IMEI number? Unable to make phone calls? No 4g/ lte?
Sent from my SGH-I747 using xda app-developers app
Deggy said:
How can one tell if someone losses their IMEI number? Unable to make phone calls? No 4g/ lte?
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
When you go to info about your phone, in status you usually have your IMEI number. It'll show 0 if it's corrupted. Or sometimes it's a generic IMEI dans is used when the real one is unknown. It's 049 something I think.
Without an IMEI number you can do phone call. But you'll never have a data connection.

[Q] Insert Sim to Access Network Service.. IMEI Null

Hey Guys,
I have an AT&T Model SGH-1317 Note 2. For use on other networks, I unlocked the phone using the *#197328640# menu option. However, the phone failed to start the hot spot stating Mobile data was unavailable or Invalid Sim. However, I am able to tether perfectly using the same sim on an another S3 so I was sure its nothing to do with the sim or network operator settings.
I looked up and found XDA website with tons of information. I assumed my phone was locked by AT&T. Hence, I rooted the phone using CF-Auto-Root, backed up complete data using Titanium and using Rom Manager I installed the Crash Aroma 4.1.2 Rom. I wiped the data and cache 3 times as suggested. However, after the boot I am unable to connect to any mobile network. A Click on Mobile Network says "Insert Sim Card to Access Network Services". Dialling for IMEI number prompt a Null.
During Installation I noticed the Crash ROM has overwritten the Radio.. and I am assuming this is were the problem lies. but I leave it you experts.. Request Help!
Sunil.
What carrier are you using the device on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
cdshepherd said:
What carrier are you using the device on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Am currently on Du - A network in Dubai, UAE. I have been reading more forum information and some suggest that this may be related to the EFS folder getting corrupted which may cause the IMEI number to fail. Some suggest that there are software to rebuild this information by using the IMEI number behind the handset..
I also noted that my phone model has also changed to GT-7100 instead of SGH-1317, Wonder if the Crash ROM was apt?
Would you suggest installing a Jedi Rom specifically built for SGH-1317... or is the damage already done?
Back Online
Since I found no replies.. I had no choice but to give it to the Pros.. I handed my phone day to one of the Unlocking experts at a mobile store… He was confident that his technicians would resolve this. But after 2 Days, they have given up.. He suggested the phone would fetch me US$ 10 if someone used it as a demo unit at a mobile shop..
I was sure this was something to do with the Modem, IMEI and the all important NV folder. I was able to find a Stock ROM for the SGH-1317 and I also found a link at XDA about using EFS pro to change the IMEI.
Using Odin software, I flashed the phone with the stock rom. Unfortunately, there was one error when it tried to communicated on com1. Having no choice, I continued. Restarting got the AT&T style boot but it again froze on the Samsung screen. Dreading the communication error, I restarted several times with no results. Finally I realised if would be due to the cache and user data. I reset the phone to factor settings wiping out the user data and Whola.. The phone sprang back up..
Lessons learnt.. Backup your rom and data before playing with custom roms. Read Read Read and don’t flash in the middle of the night..
Since I am back online, I plan to stick to the stock and crappy 4.1.1 with all the AT&T dead weight. Will live without the ability to Tether until my fingers get warmer.. It won’t be long as I am already bit by the Custom Rom Devil..
Don't Give Up Easy..:good::victory:
Flashaholics anonymous will help.
Sent from my SGH-I317 using xda app-developers app
sunilgonsalves said:
Using Odin software, I flashed the phone with the stock rom. Unfortunately, there was one error when it tried to communicated on com1. Having no choice, I continued. Restarting got the AT&T style boot but it again froze on the Samsung screen. Dreading the communication error, I restarted several times with no results. Finally I realised if would be due to the cache and user data. I reset the phone to factor settings wiping out the user data and Whola.. The phone sprang back up..
Click to expand...
Click to collapse
Please I am having the very exact same issue and can't seem to have it fixed
Using CMW I also flashed it back to stock rom, didnt have any problem or errors doing it but im still getting No SIM Inserted. I have deleted cache and user data several times... Tried flashing CM10 and CrashRom see if they made a difference and still No Sim Inserted... tried 3 different kernels and still same issue
I have the exact same problem since yesterday. I've tried everything and anything to no avail. I'm very close to returning the phone.
I would really appreciate any input.
Same issue
I flashed crash rom 4.5, over the stock kernel and it gave me that same message. I've tried everything I could think of, which included everything in this thread to no avail... any further advice would be greatly appreciated.
imei null baseband unknown, {insert sim to access network error} PLEASEEEE HELPPP ME
i rooted using auto root and installed xposed framework and snapshare and snapprefs :crying:
after that i tried puttin off the airplaine mode and it didnt happen
then the error started to show insert sim to access network god i need help.
sukhraj kohli n7100 said:
i rooted using auto root and installed xposed framework and snapshare and snapprefs :crying:
after that i tried puttin off the airplaine mode and it didnt happen
then the error started to show insert sim to access network god i need help.
Click to expand...
Click to collapse
Your username suggests that you have the N7100 device ??
If so. ..you are in the wrong place for support. ..As this is the SGH-I317 section.
If you are showing IMEI NULL with no baseband you may have to restore your backup image to correct the problem. .
If no backup image exists. ..you will need to flash a factory N7100 image from your section.
Look for the return to stock thread for your specific device and that should fix you up...
The CF AUTO ROOT files are device specific. ..so I hope you haven't damaged the partitions.
Good luck. ..g
Edit:
This will help. ..and will place you in the right section. ..
Just go to page 1...good
http://forum.xda-developers.com/showthread.php?t=2230250

Flashed and now have no SIM detected

Help!
I was rooted 4.1.1 and flashed latest 4.1.2 Czech stock ROM via Mobile ODIN. Everything seemed to went fine except, wifi seems to work, but I have no SIM detected. I tried pulling the battery out but no go. What went wrong?
Any help appreciated!!!
D.
Did you try to pull SIM out? Use different SIM to test.
Sent from my GT-I9305 using xda app-developers app
I didn't since it is pretty hard to take it out being micro SIM, and I have no other micro SIM to test (only normal sized mini SIM). I didn't open the phone or done anything to the SIM so I have no reason to suspect it being moved or such. Probably something to do with EFS folder from what I read.
When I dial *#06# it says nul/nul (should display IMEI).
PLZ Help!!!!
dalanik said:
I didn't since it is pretty hard to take it out being micro SIM, and I have no other micro SIM to test (only normal sized mini SIM). I didn't open the phone or done anything to the SIM so I have no reason to suspect it being moved or such. Probably something to do with EFS folder from what I read.
When I dial *#06# it says nul/nul (should display IMEI).
PLZ Help!!!!
Click to expand...
Click to collapse
Did you make a nandroid backup before flashing??
from GODFATHER GT-N7100
ARHD V12
Does your sim card come out when you pull the battery?
Nope, I don't have custom recovery because of triangle !#[email protected]!
I noticed another thing, it reports Baseband: unknown
I've had the same thing, flashed new custom recovery version and ended up with broken sim-card...
http://forum.xda-developers.com/showthread.php?t=2161590
We just went to a service center of our telecom operator to change the sim-card and the new one works fine.
I tested the original if it could be broken by using another sim-card, just to be sure, but it was true what i expected
How can flashing software affect the sim-card that seems hardware to me...?
Is there any possibility that the sim-card gets wiped or something?
No, it doesn't seem to be SIM card - I can't try another card in my Note II because it is the only phone I have with MICRO card. But my card from Note II works just fine in old Sony-Ericsson....
BTW, took the SIM card out and back and still no go. It has no BASEBAND.
I wonder... when I bought the phone, it's 1st language was GERMAN. It could be german import. It wasn't CZECH. Now I've flashed Czech ROM. Could that have any impact?
Managed to "repair" it. Just flashed the SAME ROM with Odin from PC, and my IMEI reappeared.... HAPPY!!!
Thanx 4 help!
Make efs backup.
Sent from my GT-N7100
Will have to Thanx! Lost my root now, but important that it works

D850 cant connect to GSM. stuck at "No Service"

We had a few hours network outage due to security reasons. But my G3 didnt recover when the outage was over and is still stuck at "no Service" even after several reboots, clean flash of cloudy and restoration to stock using nandroid. It was working just fine a night before. I have tried restoring Stock from nandroid but still no luck. I have tried different SIM cards too but still no connectivity.
*#06# shows proper IMEI number.
Any clue what might be wrong and how to go about fixing it ?
salimbaba said:
We had a few hours network outage due to security reasons. But my G3 didnt recover when the outage was over and is still stuck at "no Service" even after several reboots, clean flash of cloudy and restoration to stock using nandroid. It was working just fine a night before. I have tried restoring Stock from nandroid but still no luck. I have tried different SIM cards too but still no connectivity.
*#06# shows proper IMEI number.
Any clue what might be wrong and how to go about fixing it ?
Click to expand...
Click to collapse
Update ::
OK So I looked around. my IMEI is correct. my wifi and bluetooth mac addresses are ok. but my baseband is shown as unknown. So i flashed a modem from here for v10D D850 and now I am not getting "No service" but still not getting any network
My suggestion is flash stock Rom with kdz or tot method. Look under general section and return completely stock.
Sent from my LG-D855 using Tapatalk
ceza1380 said:
My suggestion is flash stock Rom with kdz or tot method. Look under general section and return completely stock.
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
OK so I am back to stock using TOT method. I have my IMEI, baseband and MAC addresses intact. Now it doesn't say No service rather it keeps on searching for signal and catches some from time to time but loses it again in a jiffy. Sim Toolkit is working fine so I assume SIM jacket isn't the trouble maker here.
search for signals :::: get a lock on :::: lose the signal :::: repeat
Any clues ?
Turn on airplane mode on and off. Factory reset your device from settings menu. It's a weird problem. It must be fixed after tot method.
Sent from my LG-D855 using Tapatalk
Are you using it on At&t? Maybe sim gone bad or imei blacklisted by accident.
Which ATT APN are you currently using?
I'm actually having this exact problem to right now, I flashed back to stock and I still receive no data. I've tried nextgenphone APN and the PTA APN, I also checked my IMEI and it's fine to.
Edit:
I'm using an AT&T LG D850
When I put the sim card into my Moto G, it picks up 3G and works.
Juex said:
I'm actually having this exact problem to right now, I flashed back to stock and I still receive no data. I've tried nextgenphone APN and the PTA APN, I also checked my IMEI and it's fine to.
Edit:
I'm using an AT&T LG D850
When I put the sim card into my Moto G, it picks up 3G and works.
Click to expand...
Click to collapse
Ok so after having my go at the phone i had it given for repairs. The guy said he has replaced antenna multiplexer ic which has solved the problem.
I am experiencing the exact same issue but with a D855.
I decided to go from stock to CM12.1. This didn't end up working. Stuck on Bootloop. I also tried Xenon HD and had the same issue. So I came back to stock. Now having this issue.
What I did was flash from 5.0 to 4.4 so that I could root. I was unable to on 5.0.
Then I rooted using LG One click Root.
Then I flashed the latest TWRP
Then I did a full clean in TWRP and flashed CM & GAPPS (same with Xenon)
When this didn't work, I flashed to stock using LG FLash tool.
I tried both the KDZ and TOT methods numerous times, also tried to re-flash CM & Xenon and had the same issues.
I also tried flashing stock 4.4 and 5.0 roms and still the same.
I have also done multiple factory resets after flashing.
If anyone out there has solved this issue without sending their phone away, please advise as I am at my wits end and without a working phone.
Thanks
salimbaba said:
Ok so after having my go at the phone i had it given for repairs. The guy said he has replaced antenna multiplexer ic which has solved the problem.
Click to expand...
Click to collapse
I think im going to have to do this also. Can you tell me the name of the repair shop you used? and about how much this repair cost you?
Thanks
godsreel said:
I think im going to have to do this also. Can you tell me the name of the repair shop you used? and about how much this repair cost you?
Thanks
Click to expand...
Click to collapse
Got it repaired from Singapore Plaza Rawalpindi for 3k. Shop name was X-cell

[Solved] IMEI showing as Unknown - No service

Hi everyone.
Recently I have had some issues where sim cards are not working on my phone. At first I thought it was an issue with the sim cards but when I tried the sim in a different phone, it worked fine. I tried numerous restarts, taking the sim out and placing it back in (in case there was an issue with the contacts/sim tray) but this has not solved the issue. By chance I was looking at the phone identity menu and noticed that the IMEI and the IMEI SV fields both say unknown but the device serial number is fine.
I restarted the phone into download mode and checked the System info menu and IMEI number is displayed there but for some reason it is missing in the actual android OS hence I cant connect to the mobile network to make calls etc.
This all started recent after I had come back from abroad (had been using a foreign sim) and tried to use my UK sim. Up until that point, the phone worked fine with the UK and foreign sim. After inserting my UK sim, there was no signal. I got home and tried the sim in my other phone and it worked fine.
I have not modified the phone in anyway (other than flashing an official RUU to fix a boot loop issue - see here ) and it is boot locked and not rooted. After fixing the bootloop issue, I have applied all available OTAs that my phone detected automatically which upgraded the android version to 7.0 (OS 4.28.401.3).
I have tried factory resetting using the menu (not recovery mode) and this has not solved the issue. Any ideas as to how I can fix this IMEI issue?
Many thanks
Rob
Have you checked the apn settings are correct?. Have you checked other UK sim cards in your device that are known to be working?. Do you use a simcard adapter?.
shivadow said:
Have you checked the apn settings are correct?. Have you checked other UK sim cards in your device that are known to be working?. Do you use a simcard adapter?.
Click to expand...
Click to collapse
Yep.. tried other simcards thats work in other phones but they wernt working on my phone.. most likely due to the missing IMEI. I also noticed that the colour of the icons on the pulldown tray were red instead of blue and the phone was sluggish when toggling wifi on and off or entering/leaving Airplane mode.
I managed to fix the issue in the end by downloading an RRU and flashing it from SD card. Everything works ok now.
Thanks for your contribution :good:
shimozu said:
Yep.. tried other simcards thats work in other phones but they wernt working on my phone.. most likely due to the missing IMEI. I also noticed that the colour of the icons on the pulldown tray were red instead of blue and the phone was sluggish when toggling wifi on and off or entering/leaving Airplane mode.
I managed to fix the issue in the end by downloading an RRU and flashing it from SD card. Everything works ok now.
Thanks for your contribution :good:
Click to expand...
Click to collapse
Hi friend, I am actually facing the same problem. can you please guide to the link of the RRU you have used to resolve the problem.
Thanks in advance.

Categories

Resources